Develop Bugs

More Lumia 900 weird behaviors and oddities

I haven't seen any threads pointing out the issues I've been having with my Lumia 900. For context, my Lumia is a pre-order cyan model that has been updated via Zune to the latest firmware.
My observed "unique" issues:
Pressing the Windows button, especially inside of games act CRAZY. Pressing the Windows button does nothing - the phone won't go home to the tiles. This is consistent across most games. Sometimes it will simply go into "voice" mode, but then am unable to cancel the voice by hitting back. It just sits there, no matter which key I mash. This is not consistent...sometimes it acts this way, sometimes it acts normally.
Pressing the "back arrow" key...pretty much identical to the above, except instead of "voice" mode, I get the app chooser. When in the app chooser, hitting the Windows key does nothing. At times, the only way to exit some apps is to hit back arrow into app chooser, choose another app, then hit the Windows key to go home. Again, only in games.
My Lumia randomly picks up capacitive button input, even when my hand is nowhere near the buttons. This almost manifests itself as a "Search" key press. Again, this only seems to happen when playing games! What is strange is that I can reasonably consistently repeat this behavior by touching the metal bezel around the camera.
Why in games only? Reasoning seems to suggest that Nokia may have slipped some detect code into the OS that alters capacitive button behavior when gaming to address a major WP7 complaint regarding accidental key presses exiting games. It's well within Nokia's rights given they have a customization exemption from Microsoft. That said, I've heard of no such "feature" existing, nor have I heard of anyone else having the issue.
I'm likely going to go back to the AT&T store and request a new device, because on top of this, my phone has the annoying vibration "buzz", as well as the phone generally seeming less responsive and reliable than my old Focus.
Thoughts?

I just tried in a couple of games to verify, and I don't have any of the issues you've described. I'd say get it swapped out.

I have none of these issues either. I also recommend a swap out.

I'd also suggest returning it.
I don't think those behaviors are normal for this phone; mine doesn't behave that way.

I just returned my cyan phone. No problem from the AT&T store at all. One sales guy was unaware of the problem, but the guy next to him was up to speed. They had cyan un stock and was going to do a straight swap, but I was aware enough to ask about white...they still had 2! Cyan would have been a straight swap, but for a $35 restocking fee, I could have the white. On top of that, he did I could return my cyan bumper case, so id be $20 out of pocket for a phone that wasn't available in the $100 rebate timeframe, yet still keep the rebate. Done deal!
FWIW, fit and finish in the white phone is noticable better: no loose buttons, no vibro rattle and the gloss white looks great. I'll know more on the soft key issues after I reinstall more apps.
I'm a very satisfied customer.

Actually, this is a KNOWN issue -- specifically when playing audio through the bottom speaker. Here's a link to the Nokia thread discussing this problem.
Does your new phone not have that issue? Here's a test: play a song through the built-in speaker, wait 10 seconds...do the capacitive buttons not respond properly, or act as if you've long-pressed them? You can "fix" the issue by plugging in some headphones.
Very strange.

yipcanjo said:
Actually, this is a KNOWN issue -- specifically when playing audio through the bottom speaker. Here's a link to the Nokia thread discussing this problem.
Does your new phone not have that issue? Here's a test: play a song through the built-in speaker, wait 10 seconds...do the capacitive buttons not respond properly, or act as if you've long-pressed them? You can "fix" the issue by plugging in some headphones.
Very strange.
Click to expand...
Click to collapse
My new phone works perfectly, given the repro steps above. Playing music through the bottom speaker and waiting over 10 seconds, the capacitive buttons work just fine...no long press behavior, at all.

kenikh said:
My new phone works perfectly, given the repro steps above. Playing music through the bottom speaker and waiting over 10 seconds, the capacitive buttons work just fine...no long press behavior, at all.
Click to expand...
Click to collapse
Interesting. I did a side-by-side comparison with my co-worker -- same phone, same color (cyan), purchased at the same time. His phone is fine, mine is not. I can repro the issue at ANY TIME by simply playing a song through the speaker. I can fix the issue at any time by simply plugging in headphones. Wacky.
Looks like I need to swap my phone, which kinda sucks.

yipcanjo said:
Looks like I need to swap my phone, which kinda sucks.
Click to expand...
Click to collapse
I thought so, too, but after having the gloss white, I am happy I made the switch. I noticed that the matte finish cyan was starting to hold dirt, requiring cleaning to keep it looking good. I think that the gloss white will have no such issue.

kenikh said:
I thought so, too, but after having the gloss white, I am happy I made the switch. I noticed that the matte finish cyan was starting to hold dirt, requiring cleaning to keep it looking good. I think that the gloss white will have no such issue.
Click to expand...
Click to collapse
Well....after testing my co-worker's phone (that didn't have the capacitive button issues), I decided to head to the AT&T store and swap my phone. The sales rep (at AT&T) sympathized with me...as he also had the same issues. His was a "launch day" phone, and he noted that only the earliest phones seemed to have this issue, though not all of them.
Anyhow...new phone...no issues, thus far. Bummer that it required a handset swap, but what'cha gonna do! Glad to have a healthy Lumia 900 (in Cyan) once again

My lumia has a mind of its own at times. It'll launch speak to me randomly, even when my phone is laying on the counter. The captivate buttons are either super sensitive or non responsive.
My internet connection is very unreliable. It'll lose data connection out of no where. Dedicated camera button will not always work. Usually I have to wake the phone up first for it to respond.
Internet explorer is rubbish. Sometimes it will load the page with hella glitches.
This is the second lumia I've gone thru. I even did the software update.
As much as the higher ups want me to sell this phone I refuse to. Maybe I've just been unlucky twice but IMO they need to extend the $100 credit for another month.
I gave this phone an honest chance but as soon as the HTC one comes out I'll be ditching this phone.

chivamex10 said:
My lumia has a mind of its own at times. It'll launch speak to me randomly, even when my phone is laying on the counter. The captivate buttons are either super sensitive or non responsive.
My internet connection is very unreliable. It'll lose data connection out of no where. Dedicated camera button will not always work. Usually I have to wake the phone up first for it to respond.
Internet explorer is rubbish. Sometimes it will load the page with hella glitches.
This is the second lumia I've gone thru. I even did the software update.
As much as the higher ups want me to sell this phone I refuse to. Maybe I've just been unlucky twice but IMO they need to extend the $100 credit for another month.
I gave this phone an honest chance but as soon as the HTC one comes out I'll be ditching this phone.
Click to expand...
Click to collapse
Those are *NOT* normal issues. I would say swap it out once again...

Mine has been great. None of the regular issues I've read about. The only problems I've had is the disappearing keyboard, which is an OS problem not a hardware problem. Even though it's supposed to have been fixed, I still have this problem with my Radar, HD7, HD2 running Tango (refresh), & my 900. I digress, my bad, I've also just started to get a weird white flashing on my IE9 address bar. It flickers in & out, just started yesterday & continues to do so everytime I'm online.
Sent from my Lumia 900 using XDA Windows Phone 7 App

chivamex10 said:
My lumia has a mind of its own at times. It'll launch speak to me randomly, even when my phone is laying on the counter. The captivate buttons are either super sensitive or non responsive.
My internet connection is very unreliable. It'll lose data connection out of no where. Dedicated camera button will not always work. Usually I have to wake the phone up first for it to respond.
Internet explorer is rubbish. Sometimes it will load the page with hella glitches.
This is the second lumia I've gone thru. I even did the software update.
As much as the higher ups want me to sell this phone I refuse to. Maybe I've just been unlucky twice but IMO they need to extend the $100 credit for another month.
I gave this phone an honest chance but as soon as the HTC one comes out I'll be ditching this phone.
Click to expand...
Click to collapse
All of this is the same for me, except this is my first WP7 phone.
Just had to try it out, but have decided it's not for me. HTC One X when it comes out, then trading for One S or Xperia S..
Anyway, I want to add that I used the headphone jack for the first time this past weekend, and I noticed that there is a TON of background noise when playing sounds, but goes away a few seconds after audio stops... so it is very obviously coming from the phone itself.
NOT impressed.

mmceorange said:
All of this is the same for me, except this is my first WP7 phone.
Just had to try it out, but have decided it's not for me. HTC One X when it comes out, then trading for One S or Xperia S..
Anyway, I want to add that I used the headphone jack for the first time this past weekend, and I noticed that there is a TON of background noise when playing sounds, but goes away a few seconds after audio stops... so it is very obviously coming from the phone itself.
NOT impressed.
Click to expand...
Click to collapse
Hmmm....well, at least you get to replace it. Good luck with your One. Noticed it too has a nasty bug it shipped with. But, thats OK, its Android, and is not held to the same standard as anything Windows. Wait a minute....didn't the iPhone, the latest one, ship with a Siri bug or something...nahhh...couldn't be, I have to be remembering wrong. We all know that HTC and Samsung absolutely deliver the most impressive, long Lasting, bug free devices in the universe, with a solid reputation for innovation and length of use.
But, really, good luck with whatever choice you make. I'm sure you'll be very impressed.

alodar1 said:
Hmmm....well, at least you get to replace it. Good luck with your One. Noticed it too has a nasty bug it shipped with. But, thats OK, its Android, and is not held to the same standard as anything Windows. Wait a minute....didn't the iPhone, the latest one, ship with a Siri bug or something...nahhh...couldn't be, I have to be remembering wrong. We all know that HTC and Samsung absolutely deliver the most impressive, long Lasting, bug free devices in the universe, with a solid reputation for innovation and length of use.
But, really, good luck with whatever choice you make. I'm sure you'll be very impressed.
Click to expand...
Click to collapse
haaaaahhhhhh I know what you're getting at, but at least android has a huge development community to take care of just about any issue that pops up
If people were hacking the crap out of the 900 (which I'm sure will come in time) then I might stick with it just to see what is possible. But for now, it just isn't for me.

mmceorange said:
haaaaahhhhhh I know what you're getting at, but at least android has a huge development community to take care of just about any issue that pops up
If people were hacking the crap out of the 900 (which I'm sure will come in time) then I might stick with it just to see what is possible. But for now, it just isn't for me.
Click to expand...
Click to collapse
And that needs to be ok. I left the Android community because I believe that many of the OEMs rely on the dev community to get somethings right. And I'm really not ok with that for everything.
but, to each his own.....good luck on yours...

chivamex10 said:
My lumia has a mind of its own at times. It'll launch speak to me randomly, even when my phone is laying on the counter. The captivate buttons are either super sensitive or non responsive.
My internet connection is very unreliable. It'll lose data connection out of no where. Dedicated camera button will not always work. Usually I have to wake the phone up first for it to respond.
Internet explorer is rubbish. Sometimes it will load the page with hella glitches.
This is the second lumia I've gone thru. I even did the software update.
As much as the higher ups want me to sell this phone I refuse to. Maybe I've just been unlucky twice but IMO they need to extend the $100 credit for another month.
I gave this phone an honest chance but as soon as the HTC one comes out I'll be ditching this phone.
Click to expand...
Click to collapse
This is typical of the early phones that had glitches. My cyan had all of these issues...my white 900 has none.
It's a bummer that the 900 had so many issues out of the box...pretty inexcusable, actually. But having had the experience of using a first gen device, I knew that it wasn't the OS, it was the phone.
When your 900 is running significantly worse than an old Focus, it's the phone.

kenikh said:
This is typical of the early phones that had glitches. My cyan had all of these issues...my white 900 has none.
It's a bummer that the 900 had so many issues out of the box...pretty inexcusable, actually. But having had the experience of using a first gen device, I knew that it wasn't the OS, it was the phone.
When your 900 is running significantly worse than an old Focus, it's the phone.
Click to expand...
Click to collapse
You know though....every phone, every brand has these...'glitches'. Its only a matter of 'if' they happen to you. Every phone mentioned on any forum, as being superior, has its own list of complaints that a significant number of people subscribe to.
I also think that if anything, Microsoft is held to a different standard than others. Just as Apple is begining to take heat for the slowing down of innovation. Basically, more people, more interest, more issues.
Even Android is running into problems based on quality of hardware, and the lack of testing on all hard ware in general, instead relying more on the dev community to help them out.
None of it is excusable, but I 'notice' that only Microsoft seems to be held accountable for such things.
Anyone here ever get an Android phone that was basically a piece of crap? I'm sure we can all supply examples....for me, the LG G2x, the Motoroal Bionic and the Motorola Droid 2x, as well as the HTC Sensation. The nicesst words I can use is....Rubish. But, like everything else, it only matters if it happens to you. There are fans of those phones all over the place. Yet, for me, POS's.
Not everyone likes every phone. I like Windows Phone. My son does not. He said to me....Dad, its nice, its ok, but it doesn't wow me. And I want to be wowed. That needs to be ok. He didn't say Microsoft was crap, and, Windows OS sucked. It just wasn't for him. Even though his last phone, the Sensation, had just stopped working, he ran out and got an HTC One-s . Go figure.
People that have problems with any phone, should be disinclined to venture in that area again. But, I repeat, it appears that people hold Microsoft to a higher level of accountablity in the Mobile area, than say....Google.
Just my Opinion.

Very true alodar1! I love WP OS and all my phones running it. These things will be fixed & for me, at least, they are not deal breakers.
Sent from my Kick Ass Lil Radar using XDA Windows Phone 7 App

Power button

Just recently discovered that power button very sensitive barely touch it and is constantly rebooting. Any sprint techs around. Is this common issue. I do have tep will they replace phone.
Sent from my SPH-D710 using xda premium

Is it still clicking, or do you think there may be some crud stuck in the button?
Sent from my ridiculously long named phone ---
Sprint Samsung Galaxy S II Epic 4G Touch

Still clicking. I did find app in playstore works good with prox sensor and don't have to use the power button. I did try a thing tool to try and clean it out no gunk. But app will work for the time being until I can afford to get repaired
Sent from my SPH-D710 using xda premium

went to sprint did theyre tests did find any major issues but still having problem with power button. ordered me new battery if that dosent work will have to replace with a referb

This seems to be an issue with these devices. I have one that just started after switching to FF11. I don't think it is rom related as I have seen people with EL29 start to have the same issue. From search it seems that this issue is something to do with a faulty power switch. Your button will physically still click but you have to fiddle with it at times for it to work at all. It causes the phone to randomly reboot as well as the phone come on immediately after removing the battery. Sprint will think it's a software issue due to the screen sometimes flickering but it's a faulty switch.
I wonder how many more of these devices will have this issue. These devices are still under the manufacturer 1 year warranty so if you go through Samsung I think they will have no problem fixing it or pay sprint for a replacement.
I believe this is hardware failure of the power button as I have switched between roms and nothing has worked.

ssconceptz said:
This seems to be an issue with these devices. I have one that just started after switching to FF11. I don't think it is rom related as I have seen people with EL29 start to have the same issue. From search it seems that this issue is something to do with a faulty power switch. Your button will physically still click but you have to fiddle with it at times for it to work at all. It causes the phone to randomly reboot as well as the phone come on immediately after removing the battery. Sprint will think it's a software issue due to the screen sometimes flickering but it's a faulty switch.
I wonder how many more of these devices will have this issue. These devices are still under the manufacturer 1 year warranty so if you go through Samsung I think they will have no problem fixing it or pay sprint for a replacement.
I believe this is hardware failure of the power button as I have switched between roms and nothing has worked.
Click to expand...
Click to collapse
Welcome back awesome theme god!
Sent from my SPH-D710 using XDA

I think mine has the same problem. Sometimes it will just turn itself off.

I had the same problem a few months ago and then i jigged it and then it came back just today. Maybe i have been delaying the inevitable and just go get it serviced.

Kchitown1977 said:
Still clicking. I did find app in playstore works good with prox sensor and don't have to use the power button. I did try a thing tool to try and clean it out no gunk. But app will work for the time being until I can afford to get repaired
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
same issue. which app did you use?

[HARDWARE FAULT] [BSOD] Blank Screen of Death : Information Board - Updated 29/07/12

A few users have reported a Blank Screen of Death, with myself included.
The problem being that the phone's display doesn't switch on when you wake up the device. At this time, Everything else will including the Digitizer and Capacitive buttons.
I have spoken with HTC service centers across Australia and NZ to come to the conclusion that this is a motherboard problem. The infamous flickering issue seems to be involved also, which ends up shorting out the video driver.
The issue isn't just limited to the screen not displaying anything either, there's also the possibility that the back light will cut out, and sometimes leading to corruption on the display.
This isn't just with some devices either, it seems like anyone that has had the screen flickering issue are at risk of this.
To give you an idea of how much it costs to fix this issue, I was quoted at $250 AUD for just the motherboard alone.
The best part is, HTC may also deny your warranty for unlocking your bootloader, as they have with me.
I'll be posting more information as it develops.
EDIT 29/07/12 :: I'm going to request a transcript of my last conversation with HTC but until then, they're denying that this is a problem and saying that it's the user's fault. How? We use our phones to much, or inappropriately.
It's becoming obvious that they're trying to avoid spending anymore money fixing these issues, and have decided just to move on and release a new One X model. (according to news sources.)
Also, Boobinator just posted a video of the One X's screen corrupting while it isn't stuck under the BSOD which you can see here and here
Just to recap.
When the initial issues were found with screen flickering and corruption on the display, we were told it was a software issue.
Many months later, I along with many of you are still experiencing it, even though it's not nearly as bad as it once was.
Now there are growing reports that One X's are starting to lose their displays, and the poly-carbonate weakening and bending the antenna pins. (You can find more information here)
This is something you should all be aware about when purchasing this phone.
Best of luck!

Reserved.

Update Bump

Maybe us in America can file a class action lawsuit? I'm no lawyer here but anyone with better understanding of American consumer laws chime in?
This is problem that occurs with normal usage of the phone.

Another day, another hardware issue. HTC is going down the drain, im hugely disappointed in the way they are handling this mess. Improper testing, too slow to fix problems or ignore/deny them. Bull**** games about unlocking and warranty and now they are already talking about releasing more phones. Its easier for them to move on to a new model than to do the right thing and do a complete recall. Is this a QC issue or a design flaw, with all the negative reports I'm thinking its the latter.
HTC better handle this properly, they need to stop development on all new products untill this is solved.
Sent from my HTC One X using xda app-developers app

Can u please send me details about the store that sells the motherboard ?
I have the same problem...and I need my phone fixed !
Thx

Is this the same flickering that happens in some ROMs when you rotate the phone?

Mine too
This just started happening to mine Nothing displayed on the screen, but it still responds to inputs. Even rebooting into fastboot, same problem. So everything is functioning except the display.
Have just handed it back to vodafone for repair, don't like my odds with the unlocked bootloader though :/

I had this issue on Viper or Android Revolution, but not on other ROMs. But I'm starting to get wifi issue, scratches, scratches on camera lins. I should buy S3, not this.
Sent from my HTC One X using XDA Premium HD app

sent it back because of flickering. I just hope they will fix the problem properly and change the motherboard.
Sent from my Legend using xda app-developers app

This happened to my Incredible S too if any one's interested.....
I'm not buying the HOX, I'm sorry. There's just too many different issues for too many people with this phone. It's an expensive top of the line phone, that does appear to be pretty shoddy put together. I don't care if it's under warranty and I have dumbass-insurance if I break it, but I can't send my phone inn all the time even if it's free. You shouldn't have to send it in at all.......
I presume now know we know why HTC is loosing money, market share and their stocks are going down....

This happened to me too, about a month ago, the phones been in repair since then(1 month, are you freaking kidding me HTC). I also unlocked the bootloader, lets see whether HTC charges me or not.
Also, I managed to get the display to work(somewhat) after shaking the device a bit. But even after that the display wont work properly, I even have 2 short videos of the screen acting weird when i got it to work. Here they are - Video 1 Video 2
Sorry for the ****ty quality, got it on my iphone. This was after I shook the device and the display magically started working. Even with the display working you can see it is really weird, even unresponsive at times.

So guys, there are a lot of places you can buy motherboards from, but they will charge you a lot more than what it's worth mainly because of the shortage within HTC.
I'm so sorry all of you are going through this, but i think we need to raise awareness of this issue. People are buying these phones without realizing there's a good chance they're going to have either bad WiFi antenna's or even a bad motherboard.
Send this to your friends, post it around, contact HTC.
Best of luck!

I am having this problem as well, as well as the WiFi antenna issue. The WiFi antenna somehow bent itself somehow, because after a while it was back to normal signal strength, so I didn't feel like sending the phone away for a month. But now with this screen issue it really is unusable, so it seems I don't have a choice anymore
EDIT
Here is a picture of an example of what happens:
http://i.imgur.com/ScIaM.jpg
And here are two 1 minute videos of what happens:
http://www.youtube.com/watch?v=HIY0_Hy2_mA
http://www.youtube.com/watch?v=WYXXvu11f3o

may heat have damaged gpu? it looks like when pc's video card is about to fail (like faulty memories or damaged gpu)

CAPSGUY said:
I am having this problem as well, as well as the WiFi antenna issue. The WiFi antenna somehow bent itself somehow, because after a while it was back to normal signal strength, so I didn't feel like sending the phone away for a month. But now with this screen issue it really is unusable, so it seems I don't have a choice anymore
EDIT
Here is a picture of an example of what happens:
http://i.imgur.com/ScIaM.jpg
And here are two 1 minute videos of what happens:
http://www.youtube.com/watch?v=HIY0_Hy2_mA
http://www.youtube.com/watch?v=WYXXvu11f3o
Click to expand...
Click to collapse
Heat damage.

I doubt it's heat damage, i hardly played games on mine and it had that problem. I think the most i played was Triple Town, and that was it.
Also, wouldn't it be a massive problem if it was heat damage? That means the tegra 3 processor can't handle stress, and given that the phone inherently has heating issues, this just draws the conclusion that the Tegra 3 is bad news?

it may be a faulty soc

From what I've heard, it's been linked directly to the flickering screen problem. Which could mean that the first batch of One X's have all faulty Soc's? I mean, it's not uncommon for there to be manufacturing difficulties for the first few batches, but this is just absurd.

Atrixx said:
From what I've heard, it's been linked directly to the flickering screen problem. Which could mean that the first batch of One X's have all faulty Soc's? I mean, it's not uncommon for there to be manufacturing difficulties for the first few batches, but this is just absurd.
Click to expand...
Click to collapse
Not all of the first batch flickered. Stop exaggerating.

Haptic feedback broken?

My haptic feedback, and vibrate in general appears to be broken.
I noticed the haptic was gone from the keyboard, and it was turned on in there 'Sounds' menu.
Running the Vibration test from a Diagnostics results in nothing, Failed.
I have rebooted and it's made no difference.
Anyone else noticed a lack of Haptic, or is it back to the shop with it?
Sent from my iPad using Tapatalk HD

Ah, if I shake the phone it starters working again.
This has happened once, hopefully I can make it happen again, so I can return the phone maybe?
I think perhaps the vibration motor gets stuck.
Also reported by other person on talk sonymobile forum
http://talk.sonymobile.com/t5/Xperia-Z1-Compact/Vibration-issue/m-p/547959#U547959
Sent from my iPad using Tapatalk HD

HarpingOn said:
Ah, if I shake the phone it starters working again.
This has happened once, hopefully I can make it happen again, so I can return the phone maybe?
I think perhaps the vibration motor gets stuck.
Also reported by other person on talk sonymobile forum
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
Hi! It was me posting in the sonymobile forum. Do you guys know whats wrong? feels like it could be a software problem...or the touchscreen dont register... What do you think?

I think it's a hardware problem.. As you're saying it is working when you shake it.. So I would recommend you to take it to the service center.. You should get a replacement as it is a defected piece or some hardware malfunction..
Sent from my LT26i using xda app-developers app

Not sure how I can take it to a service centre. There are none that I can find.
Back to the shop, I suppose, but I can't make the problem happen at will
Anyone got a cast iron method of making the haptic go off?
Sent from my iPad using Tapatalk HD

My z1 compacts vibration stopped working when I was texting and would start working again when shaken. I took it into phones4u (my retailer) and wrote a text in front of them until it stopped. They gave me a new handset which so far has had no problems after a week. Hope you can get yours replaced or repaired!

Try searching the service center on their official website or try contacting them using their helpline no.
If not flash your phone with a latest ftf which is available.. It might help you out..
Revert back for more info..
Hit Thanks if I helped you
Sent from my LT26i using xda app-developers app

trex3491 said:
My z1 compacts vibration stopped working when I was texting and would start working again when shaken. I took it into phones4u (my retailer) and wrote a text in front of them until it stopped. They gave me a new handset which so far has had no problems after a week. Hope you can get yours replaced or repaired!
Click to expand...
Click to collapse
I can't make it happen again. Perhaps it won't. If I can't demo the problem I've got no chance.
On the other hand, if it never happens again, *shrug*
Worse, would be if it starts happening regularly a month or more down the line. That'd be more of a problem.

HarpingOn said:
I can't make it happen again. Perhaps it won't. If I can't demo the problem I've got no chance.
On the other hand, if it never happens again, *shrug*
Worse, would be if it starts happening regularly a month or more down the line. That'd be more of a problem.
Click to expand...
Click to collapse
A-ha.
I can recreate it in a few seconds by texting in landscape mode.
Which I never do.
But... It serves to demonstrate the fault.
So, I'm going back to CPW tomorrow with it.
I really hope they let me refund and get a Z1 instead of a compact. The production faults with this handset seem to be growing, even though I actually do prefer the form factor.

Shebe7 said:
It`s crystal clear only a service could decide what to do further. How long having been using it? I asl you because, I`m using my Z1 compact for six months and no major problem appeared
Click to expand...
Click to collapse
You say that like it is easy, but as far as I know there are no Sony Mobile Xperia service centres in the UK, and even if there is one that I haven't been able to find online, it'll be hundreds of miles away.
'Take it to a service center' is just not an option.
It's going back to the shop tomorrow and I'm going to try and get them to refund and I'll get a Z1 instead. If they won't (they don't have to) then I'll check the replacement handset very closely in the shop for the same problems I have on mine (loose screen, stuck vibro motor, flash bleed).

I demonstrated the fault to the salesman who'd never heard of the problem before.
They showed me another handset upon which I created the fault again. Even the diagnostics won't turn on the vibro. Weird.
They had no more Z1C to give me, so I got a Z1 instead.
So now, I have no Z1C any more, but a brand new and so far fully functional Z1
Result
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I'm having the same issue with mine, consistently since buying it. Vibrate stops working after typing a few characters, and then the phone won't vibrate for notifications either. if I leave it alone for a while, it will work again, until I type and then it kind of "fades" away to not working again. Shaking it does seem to get it working again, if only for a second or two.
Problem is I bought the phone on Amazon, and there are no service places even remotely near me. I kept the phone hoping the update would fix.. and when it didn't, I was hoping a fix would be released.. but no. I guess I'll send them an email.

My wife's Z1C had the same issue with haptic feedback, but also the sound would cut out at the same time. Indeed, giving the phone a wack would start both sound and vibrations working again. But finally it never turned back on, so had to RMA it....

LG G4 Questions

I'm planning to upgrade to the LG G4 from the G2, because I have enjoyed the G2 mostly, other than the fact that it went into boot loops and the wifi stopped working.. but I have a few questions.
1) If the speakers are on the back, can you hear properly when you're holding something, doesn't your hand cover it? And even if you're holding it horizontally to watch a video or something, is the sound quailty bad?
2) I heard that LG officially announced that they released phones that have boot loop problems. So after a year when my warranty runs out, and the boot loop starts, will they still fix it?
3) How is the quality of the Android 6.0? I live in Canada using TELUS.
4) Also when the LG G5 comes out in a week, will the price drop?
I would really appreciate if someone would answer these questions. Thanks!

Minchan_5 said:
I'm planning to upgrade to the LG G4 from the G2, because I have enjoyed the G2 mostly, other than the fact that it went into boot loops and the wifi stopped working.. but I have a few questions.
1) If the speakers are on the back, can you hear properly when you're holding something, doesn't your hand cover it? And even if you're holding it horizontally to watch a video or something, is the sound quailty bad?
2) I heard that LG officially announced that they released phones that have boot loop problems. So after a year when my warranty runs out, and the boot loop starts, will they still fix it?
3) How is the quality of the Android 6.0? I live in Canada using TELUS.
4) Also when the LG G5 comes out in a week, will the price drop?
I would really appreciate if someone would answer these questions. Thanks!
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Hi- Almost a week ago, even I upgraded my phone from G2 to G4. So far the experience is really awesome. Please find my answers below. Note: I am not a phone expert and I am putting across my views as a normal person would be able to explain.
1) The shape of the LG G4 is in such a way that the back speaker will not lie flat on its face at any time. So whenever the phone rings it will loud enough. Also when playing games I don't think the speaker will be covered with anyone hand. Again the positioning of the G4 comes into picture. I have installed couple of games and I have not found any issues.
2) Yes. that is correct. LG also accepted the fact about the boot load issues. This issues were primarily found on phones that were released before May or June and the motherboard was replaced free of cost by the Service Center. The one that I bought has the manufactured date as of December 2015 and so far not even once I faced any boot load issue. Probably you can check the manufactured date.
3) I have no clue about Android 6 as I live in India and I am still waiting for the update.
4) Regarding the price factor, I doubt you'll see a drastic cut in the price once the G5 is released.
I need not tell the good things about the phone cause you might have already learnt about it. But yes, it now supports quick charge. :laugh:

Thanks!
Now can someone who has used android 6.0?? per chance??

I have had the phone for 3 weeks soon, and it has two serious problems: keyboard is laggy, meaning that when you write fast, it won't recognize all the presses. There supposedly is an update for the LG keyboard regarding that issue, however I don't have any updates available for the keyboard so I think I already have it, but it is still very laggy. Which leads to a conclusion that the issue is either throttling down the CPU or then it's a digitizer issue not being sensitive enough. Note that unlike Samsung phones, LG doesn't have an option to change the sensitivity of the screen. But as I write now, the lag issue appears when typing and it freezes the keyboard for about 0,5 secs and also the screen too, so it would indicate either a software bug or CPU being throttles or who knows what. Either way, I hate that one of the most recent LG flagships have a problem of this kind... Regarding warranty, I contacted LG Finland and they just replied that most likely it has no problem, even though I've never had any issues like these on my earlier Samsung phones...
Also, Knock code doesn't always wake up the device, neither does double tapping the screen, which most likely goes back to either CPU, software or digitizer issues. Hate it when I should be able to wake my phone when I'm having the phone in my car holder and it won't wake up because of these issues with the device. I do have the 6.0 update available but haven't had the time to install it yet, also i've heard that as it handles something differently compared to Lollipop, some apps might not work and so on... Which is turning my willingness to update down a bit.
The phone has potential, and it's a shame that because of these issues, I might go back to Samsung soon.

heartagramm said:
I have had the phone for 3 weeks soon, and it has two serious problems: keyboard is laggy, meaning that when you write fast, it won't recognize all the presses. There supposedly is an update for the LG keyboard regarding that issue, however I don't have any updates available for the keyboard so I think I already have it, but it is still very laggy. Which leads to a conclusion that the issue is either throttling down the CPU or then it's a digitizer issue not being sensitive enough. Note that unlike Samsung phones, LG doesn't have an option to change the sensitivity of the screen. But as I write now, the lag issue appears when typing and it freezes the keyboard for about 0,5 secs and also the screen too, so it would indicate either a software bug or CPU being throttles or who knows what. Either way, I hate that one of the most recent LG flagships have a problem of this kind... Regarding warranty, I contacted LG Finland and they just replied that most likely it has no problem, even though I've never had any issues like these on my earlier Samsung phones...
Also, Knock code doesn't always wake up the device, neither does double tapping the screen, which most likely goes back to either CPU, software or digitizer issues. Hate it when I should be able to wake my phone when I'm having the phone in my car holder and it won't wake up because of these issues with the device. I do have the 6.0 update available but haven't had the time to install it yet, also i've heard that as it handles something differently compared to Lollipop, some apps might not work and so on... Which is turning my willingness to update down a bit.
The phone has potential, and it's a shame that because of these issues, I might go back to Samsung soon.
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Thanks for you opinion!

i disagree with heartagramm.
when I bought the phone (2 weeks ago) it came with the 10a firmware (the first one, i think) and it was super smooth, no lag issues, everything it's awesome!
The bootloop issue its present on the 505 devices, (the first releases, manufactered in may)