I brought my HOX about a month ago, no issues at all after updating to 1.28, no built issues zero software issues, it was perfect.
But today morning i installed a game and tried to touch the menu bar(the vertical bar with 3 dots just above capacitive buttons) and it does not work.
Not only in the game but everywhere you try to touch that area nothing happens.
This problem is not only limited to the menu bar, but also till very slightly above it.
The 1.29.7 update for asia just came out, i thught this would fix it but it didnt.
Tried to factory reset but still doesnt works.
Is this a hardware problem? Should i take to htc?
And do you think i will get a replacement or a repair job done?
Also, i have never dropped the phone even once, it was aways in soft silicon case away from any rough use. In fact, it has hardly been used.
Thanks
I would send it right back to HTC for a replacement.
Exchange it. I had a simular problem with mine but it was the top of the screen that stoped working. In the end I had to get a exchange.
Sent from my HTC One X using Tapatalk 2
Same problem here, but I've unlocked mine voiding my warranty : (
Defo not fixed with firmware updates as I had the same issue with my first one and had to return it for an exchange
had the same problem and gone for a replacement. I have tried many things with the guidance of HTC support center none worked.
same problem here
took it back to shop where it was purchased from, it took over 6 weeks for repair centre to return it.
just got it back today and the problems are still there
im sooo unhappy with this phone.
ive emailed HTC and waiting on a response.
i want a new one or my money back.
SO SAD
IF YOU LIKE MY WORK, THANK ME BY THE BUTTON BELOW
@op take it to htc, there's a really good chance its a hardware problem.
rishabho1 said:
SO SAD
IF YOU LIKE MY WORK, THANK ME BY THE BUTTON BELOW
Click to expand...
Click to collapse
Wtf kind of a reply is that.
I haveproblem too.
I start phone in Safe mod and enter in HTC Function Test v3.01.01g (*#*#3424#*#* - that is code entered in dialer).
What to do?
Just see pictures and you will see problem.
When is phone on Safe mod and on charger no probs. :S
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Thanks!
Id send it to HTC seems like a hardware issue.
On phones with this problem , using the asia rom?
i have asia rom this problem on my phone but in safe mode my phone works perfectly
I think the software problem
harmonikas996 said:
I haveproblem too.
I start phone in Safe mod and enter in HTC Function Test v3.01.01g (*#*#3424#*#* - that is code entered in dialer).
What to do?
Just see pictures and you will see problem.
When is phone on Safe mod and on charger no probs. :S
View attachment 1314306
View attachment 1314307
Thanks!
Click to expand...
Click to collapse
I am expireincing the exact same problem, except the non working part of digitizer is just above the middle of the screen. Is flashing a new ROM would fix it? I think i have nothing to loose, since i cannot send my phone to AT&T because i bought it used on ebay and i live in Canada. I guess it could be 50% chances ROM issue, my old Sensation was having a speaker issue, witch was playing very weak, i sent it to HTC and they flashed a new ROM, it got is spaeker fixed.
I too had this problem although it was intermittent. Sent my HOX to be repaired on Thursday, waiting to hear back.
Michealtbh said:
I too had this problem although it was intermittent. Sent my HOX to be repaired on Thursday, waiting to hear back.
Click to expand...
Click to collapse
Did changing the ROM do any good? I have the exact problem on my HTC, bought through craiglist, and am now in India so the warranty won't work. Is there anything I can do to correct it short of replacing the whole LCD?
Your help will be much appreciated.
[email protected] said:
Did changing the ROM do any good? I have the exact problem on my HTC, bought through craiglist, and am now in India so the warranty won't work. Is there anything I can do to correct it short of replacing the whole LCD?
Your help will be much appreciated.
Click to expand...
Click to collapse
Changing rom didn't help, had to get it repaired
Same problem here.
two months... i´ll try a exchange
harmonikas996 said:
I haveproblem too.
I start phone in Safe mod and enter in HTC Function Test v3.01.01g (*#*#3424#*#* - that is code entered in dialer).
What to do?
Just see pictures and you will see problem.
When is phone on Safe mod and on charger no probs. :S
View attachment 1314306
View attachment 1314307
Thanks!
Click to expand...
Click to collapse
THis seems to of got my 3 capacitive buttons working thanks :laugh: :good:
OMG unlucky....
My second HOX with this problem....
Touch was unresponsive middle part
Reflash, Flash, Stock, Custom none fixes
Hi I do have same issue as same in screen shot shown I have at&t which does not warenty please help
Related
My new replacement Dash, less than a month old, has a blank white screen. (See attached) The phone otherwise works perfectly, and is fully functional when the screen is echoed to the desktop with My Mobiler. (also attached).
I have been running Kavana's 80314 overclocked happily for 5 or 6 days now, and everything was functional, fast and stable. After just using it for a call, I pulled it back out of my pocket and found the screeen blanked-for-good. Any ideas?
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Have you tried reflashing it ? This was an issue with an older Kavana ROM.
No, but I will. Back in a minute or two.
I have re-flashed with 80314, 80318, and the Kavana/Ricky; no easy task with no screen! Problem continues consistently.
so: the screen stays white through
soft reset
hard reset
sprite restore
attempts at entering bootloader mode
entire process of ROM flash.
Anyone have more ideas, or links to other threads on a fix?
If a ROM flash is going to cause bricking days after the fact, I can't recommend it, to say the least.
However, I may have an insight into the common 270 error. Anytime I allowed autolock.exe to lock the keys, the ROMs would appear to be corrupted. Will post on that thread.
Here is your answer!!!!!!!!!!!
http://forum.xda-developers.com/showthread.php?t=378906
T-Mobile Dash Hospital
Be thankful your phone isn't injured like mine. After flashing to Kavana's latest ROM, installing my programs, receiving my 8GB SDHC card, and watching a few movies stored on that card, I dropped my phone (on a soft carpet) and screwed up the LCD. You would think that after surving 10 or so concrete and hard surface hits, that carpet would be no opponent. I guess I should edit my signature.
Maybe now I have an excuse to get the AT&T Tilt.......
curtislanham said:
Be thankful your phone isn't injured like mine. After flashing to Kavana's latest ROM, installing my programs, receiving my 8GB SDHC card, and watching a few movies stored on that card, I dropped my phone (on a soft carpet) and screwed up the LCD. You would think that after surving 10 or so concrete and hard surface hits, that carpet would be no opponent. I guess I should edit my signature.
Maybe now I have an excuse to get the AT&T Tilt.......
Click to expand...
Click to collapse
Wanna sell me the card?
Ebay look for a screen...or sell the phone for parts
Sorry Mikey but the Tilt has a MicroSD slot I am still debating whether to part it out or replace the screen and use it as a backup phone. I sure would miss it. Thanks to this community I have come to love my Dash!
sledwrecker said:
Here is your answer!!!!!!!!!!!
http://forum.xda-developers.com/showthread.php?t=378906
Click to expand...
Click to collapse
Unfortunately, if that is the problem, I still can't get it to stop. I've tried turning the JOGGR back on (which I normally have off), and fiddling with the lowlight options, as well as experimenting with the tasks and processes in Celetask. No luck there, either. Still white.
I am afraid to replace the unit and have the same thing happen again if I go with WM 6.1
So far, I'm limited to sticking my SIM in a beater T722i a friend loaned me. It hurts, oh, it hurts!
Wrap Up
T-Mobile has decided that the sim died, and took my phone with it, so they replaced both no charge (except shipping). Who am I to argue with that?
Same Problem...
Profezza said:
Unfortunately, if that is the problem, I still can't get it to stop. I've tried turning the JOGGR back on (which I normally have off), and fiddling with the lowlight options, as well as experimenting with the tasks and processes in Celetask. No luck there, either. Still white.
I am afraid to replace the unit and have the same thing happen again if I go with WM 6.1
So far, I'm limited to sticking my SIM in a beater T722i a friend loaned me. It hurts, oh, it hurts!
Click to expand...
Click to collapse
Ihas a cracked screen...ordered onefrom Ebay - changed it ... now it is all white...phone is still working but only a white screen ?
Any Advise will be highly appreciated ....
tolgac said:
Ihas a cracked screen...ordered onefrom Ebay - changed it ... now it is all white...phone is still working but only a white screen ?
Any Advise will be highly appreciated ....
Click to expand...
Click to collapse
Did you check to make sure that the connectors are all correct, try to reopen it and check it out... if ask for an exchange from the ebay seller. I believe that there is a policy and especially if you paid with paypal try going through there and say the item is defective.
Hello,
The purpose of this thread is to seek assistance with what has become a major issue.I have a rooted EVO 4g device(for several months) and I am not sure as to how it exactly happened but my phone now complete commands by itself.For example when in typing screen,it automatically starts writing letters,when I try to erase them they repeatedly come back.It will not let me complete many commands before taking over and clicking random selections.
**Things I have tried to remedy the problem include clear cache,data several times,install other roms(same problems with Cynagogen 7, syngergy and MIUI).
Powering off and powering back on.
Nothing seems to work and I would greatly appreciate it, as i am extremely close to unrooting and going back to the old fashion way.
What should I do?
Please help
Albert
Are you using the stock keyboard? or is this on a 3rd party keyboard?
Sounds like the touch screen is going bad to me. Does it also randomly open aps? Or is it just when you are typing?
wow! Incredible response time. I have tried several keyboards as well, stock, swift keyboard and the one that comes preloaded with cynagogen 7.
Are you having issues with response times any other times you touch the screen? Could be your digitizer going bad?
soloque1999 said:
wow! Incredible response time. I have tried several keyboards as well, stock, swift keyboard and the one that comes preloaded with cynagogen 7.
Click to expand...
Click to collapse
It's been a slow day at work.
Sounds like you've covered your bases pretty well. I'm still thinking it's a HW problem. There are intructions out there on how to replace the screens. You can buy replacements on eBay.
bizdady said:
Are you having issues with response times any other times you touch the screen? Could be your digitizer going bad?
Click to expand...
Click to collapse
issues with response time, such as not responding, clicking above and below the area I touch and not responding to the area I touched.
majorkillin said:
It's been a slow day at work.
Sounds like you've covered your bases pretty well. I'm still thinking it's a HW problem. There are intructions out there on how to replace the screens. You can buy replacements on eBay.
Click to expand...
Click to collapse
Curious, do you know how much a screen cost? Nothing else that can be done prior to this? excuse my ignorance.
I've seen anywhere between $11 and $28.
Call a priest, rabbi monk or other clergyman because your phone is possessed by a demon!
Actually, it sounds like a hardware problem. My wife's touchscreen android phone had a similar problem..it was hardware related
soloque1999 said:
Curious, do you know how much a screen cost? Nothing else that can be done prior to this? excuse my ignorance.
Click to expand...
Click to collapse
Its a a touch screen lcd Digitizer, pretty much the cover. Some ppl have replaced em when their screen cracks or scratches. You might want to unroot and take into store and see if they will replace.
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Theyre about 20 bucks on ebay.
SantinoInc said:
Call a priest, rabbi monk or other clergyman because your phone is possessed by a demon!
Actually, it sounds like a hardware problem. My wife's touchscreen android phone had a similar problem..it was hardware related
Click to expand...
Click to collapse
quite commical, thanks for the humor during such turbulant times. How did you resolve the issue with your wife device?
bizdady said:
Its a a touch screen lcd Digitizer, pretty much the cover. Some ppl have replaced em when their screen cracks or scratches. You might want to unroot and take into store and see if they will replace.
Theyre about 20 bucks on ebay.
Click to expand...
Click to collapse
Thanks, a milliion times for your feedback. I actually looked it up after asking impulsively. I was thinking about taking it to sprint, but because I had such a difficult time getting my evo rooted in the first place. wanted to rule out all other options before going that route.
Does anyone have an updated version of the unroot process?
Sent from my PC36100 using XDA App
soloque1999 said:
Does anyone have an updated version of the unroot process?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Go to unrevoked's site and download the s-on tool, then flash that in recovery. Then download the newest RUU available. You can download it in .exe form to run from your computer or as a zip to flash through the bootloader. If you decide to go the zip route, rename it to PC36IMG.zip (don't add a zip, it's already there) and put it on the root of your SD card. Boot into the bootloader (vol down + power) and when it asks you to update select yes with the volume up button.
I wouldn't flash the s-on tool though, and would just run an RUU. If you used unrevoked or unrevoked forever during your root process then you'll keep s-off. They should still fix it as long as you're back to stock otherwise. That way if the tech gets the crazy idea to update your phone you can still get root back. If they replace it then maybe someone will get your s-off device
I had this issue, gave the bare screen a nice cleaning with an glass cleaning wipe and changed screen protectors and the issue never came back.
If you have a screen protector on, check this route first. If not, then digitizer it is.
I wouldn't unroot, just flash a stock, rooted ROM. I doubt they're going to look at your Hboot or anything. This way, if they get jumpy and update for you, you'll still be S-Off.
Hey everyone, I already used the search funtion, however I wasnt able to find a thread matching my problem.
I've got my 3rd HOX now, the first 2 were HT23.. - phones, both had that screen-flickering-problem. My 3rd one, a HT24 - version, doesn't have that problem at all, however there is some serious light bleeding on the bottom, you can see the the backlight - LEDs.. I've got some Photos for you:
WHITE SCREEN:
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WHATSAPP:
SMS:
As you can see, this is just quite annoying..
Does anyone of you has the same problem, is this normal, or should I get a replacement?
Thanks in advantage
EDIT: It may not look that annoying in the pictures, however, in reality, you can see these spots very, very well..
Does noone have this problem too?
Mine has none of that problem, mine is an ht23 as well, been faultless.
i would ask for a replacement.
anoniemouse said:
Mine has none of that problem, mine is an ht23 as well, been faultless.
i would ask for a replacement.
Click to expand...
Click to collapse
Thanks for your response, yeah, I think i'll get a replacement again... :/
My friend has had this issue. Get it replaced mate. I have a weird issue with a small yellow smear on the screen that seems to be fading. Phone is perfect apart from this. You can only see it if you are on a white screen. Its weird.
Game-Modo said:
My friend has had this issue. Get it replaced mate. I have a weird issue with a small yellow smear on the screen that seems to be fading. Phone is perfect apart from this. You can only see it if you are on a white screen. Its weird.
Click to expand...
Click to collapse
Thanks, I will do this, however, this is will be my 3rd replacement now.. its getting annoying :/
fekle said:
Thanks, I will do this, however, this is will be my 3rd replacement now.. its getting annoying :/
Click to expand...
Click to collapse
Get this for bad, before my One X I replaced 3 Sony Xperia S phones and in the end they gave me a HTC One X that has a gsensor failure. This new one seems ok apart from the small yellow smear that seems to be fading. So I am happy now.
Smart phones really need better testing before release to be honest.
Game-Modo said:
Get this for bad, before my One X I replaced 3 Sony Xperia S phones and in the end they gave me a HTC One X that has a gsensor failure. This new one seems ok apart from the small yellow smear that seems to be fading. So I am happy now.
Smart phones really need better testing before release to be honest.
Click to expand...
Click to collapse
You're so right!
So I'll replace mine, however, I'm going to do it with some more intelligent timing.
I got my 3rd Unit from Amazon on April 27th. Due to Amazon's 30-Day replacement-rule, I can ask for a replacement till May 27th.
So if I get my replacement on May 25th or somewhat, chances of getting a May-Device, which should be "perfect" after 2 months of production with mistakes, are good..
I think you are making a very wise decision there, also with luck you may even have a newer firmware on it too.
anoniemouse said:
I think you are making a very wise decision there, also with luck you may even have a newer firmware on it too.
Click to expand...
Click to collapse
yeah and maybe S-OFF is achieved 'till then, so I don't have to use HTC-DEV-unlock for my (hopefully) long-time device
fekle said:
yeah and maybe S-OFF is achieved 'till then, so I don't have to use HTC-DEV-unlock for my (hopefully) long-time device
Click to expand...
Click to collapse
That is what i am waiting for, not keen on doing it through the HTC site.
anoniemouse said:
That is what i am waiting for, not keen on doing it through the HTC site.
Click to expand...
Click to collapse
Yeah, me too, however I did it due to the 3-Buttons which annoy the f*ck out of me
I have this on my phone too Did you replacement come back perfect?
This just started yesterday, US unlocked model. Never dropped it either. All of a sudden, the vibration when clicking buttons, typing, etc, sounds loose and there is an audible "click" sound (not touch sound click) accompanying it. Anyone else have this happen? Unlocked, S-Off, rooted. I may have to send it in, just wondering if anyone else has it.
Looks like no one else, makes me think it's definitely hardware related, guess it's replacement/repair time.
Got the replacement all set up, this is the first htc phone I've had to send back. I kept looking through the threads about the right process for this - go back to s-on, then relock bootloader, and then run the ruu. I think that is the correct order, correct?
metalfan78 said:
Got the replacement all set up, this is the first htc phone I've had to send back. I kept looking through the threads about the right process for this - go back to s-on, then relock bootloader, and then run the ruu. I think that is the correct order, correct?
Click to expand...
Click to collapse
Yes, you may need sunshine to make it S-OFF LOCKED, then go back to S-ON LOCKED, then flash the RUU, there you go.
Cool, thank you.
metalfan78 said:
Cool, thank you.
Click to expand...
Click to collapse
Honestly I have always felt like HTC phones have had somewhat of a loose vibration feeling, compared to say a samsung or iphone, where its basically the opposite.
Yea, it's not very strong, but it is definitely different than it was last week. Something came loose inside.
metalfan78 said:
This just started yesterday, US unlocked model. Never dropped it either. All of a sudden, the vibration when clicking buttons, typing, etc, sounds loose and there is an audible "click" sound (not touch sound click) accompanying it. Anyone else have this happen? Unlocked, S-Off, rooted. I may have to send it in, just wondering if anyone else has it.
Click to expand...
Click to collapse
Ummm my Sprint variant just started to do this. I have the profile widget on the left side of screen and when I toggle vibrate mode it sounds "loose" or rattling. Now it doesn't do this all the time, but its there. I have also noticed it when typing a text. So you took yours back? I'm already on my 2nd 10 as the first one drained 3% battery every couple minutes straight out of the box. I'm way passed the 14 day mark at Sprint and would prob get a refurb anyways.
I bought mine from HTC so I had to send it in and they are sending me a replacement.
Another problem I continued to have is the SD card would continuously unmount. Hopefully the new one is a better quality unit.
Went into Sprint tonight and showed the tech the rattling noise from vibration feedback. He said yea that's not right. They ordered me another and will be here Tuesday. This will be my 3rd!
That's good. Sucks that you are on your 3rd one already though.
metalfan78 said:
That's good. Sucks that you are on your 3rd one already though.
Click to expand...
Click to collapse
Hoping the 3rd one has no issues. Really digging this phone, but man if I keep having issues may have to move on to something else!
I had the same vibration problem. Almost like something rattling inside against the body of the phone.
As it was only 2 weeks old I got a direct replacement next day.
Yea, that's exactly what it sounded like. Got my replacement yesterday, back to rooted and S-Off last night. Hopefully it's not an ongoing issue.
This is ridiculous. Now my camera is borked. Gotta get ANOTHER replacement
Well, htc's customer service really sucks.
metalfan78 said:
Well, htc's customer service really sucks.
Click to expand...
Click to collapse
What are they gonna do for you?
Sent from my iPhone using Tapatalk
I have to wait 3-5 days just to talk to the escalation department. They refuse to just replace the phone, even though they sent me a defective one. 3 live chats, 2 phone calls, ridiculous.
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This is a normal shot from about 3 feet away. Camera refuses to focus. It sucks.
I've been experiencing some weird touch screen issues.
The top section of the screen has a small strip across where it doesn't register any touches.
This makes it impossible to touch items like a search bar in Chrome or Spotify.
Here is a video trying to show the issue. You can see when I am approaching the top section of the screen, the touch point skips all the way to the top.
This happens 80-90% of the time for a week now.
Has anyone else been experiencing this?
I have exactly the same problem. It started just before Xmas. Have you found a solutin?
Pete
Hey i have same problem... whats solutin??
Here is some pic:
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Sounds like a part of the screen has died / dying.
Have you dropped it, spilt water on if it? Is it overheating? Do you have a thick screen protector on? Does rebooting help?;
The above-mentioned is usually the reason why but it could just be a problem with the screen..
If so sending it back to HTC will get it fixed.
Sent from my HTC 10 using XDA-Developers Legacy app
Not droping, and water, and,...
Suddenly i found this problem...
And my garanty not accepted it, bcoz they say u are pressure on panel! And its not a technical problem... In my countrey tuch and lcd is expensive, about 150$...
Fu%@&$king chance...
benyamin. qolami said:
Not droping, and water, and,...
Suddenly i found this problem...
And my garanty not accepted it, bcoz they say u are pressure on panel! And its not a technical problem... In my countrey tuch and lcd is expensive, about 150$...
Fu%@&$king chance...
Click to expand...
Click to collapse
No that's BS, it is 100% a manufacturer fault. If they don't accept it, complain, contact another HTC regardless of country. If I bought a phone and that happened but there's nothing physical wrong with the phone and they wouldn't accept it! They would hear me, they should and will accept an RMA, speak to them again.
Sent from my HTC 10 using XDA-Developers Legacy app
I'm not having this issue.
May I ask which screen recorder app are you using?
I have this same problem in the same area as everyone else. For it to happen in the same area as everyone else makes me believe it is a flaw in the manufacturing process. Whether due to pressure or not it shouldn't always fail in the same way.
I had that issue ( htc10 gold) and I replaced with new ones (black)? under warranty
Sent from my HTC 10 using Tapatalk
hi to all.
i find a way to fix this problem... yeeees!
just serach on Youtube : fix tuch screen with electric lighter!
my phone is working now!
Damn, I have this problem for the sec. time!
1 1/2 years - 2 years no problems, then within warranty it occurred and I got a replacement screen.
That was about 3-4 month by now ... And same error on the same spot! Outside of warranty and with home-replaced battery ...
Top bar, right "over" the status/notification bar ...
Maybe I will try the electro shock method....
Edit:
ooookayyyyy ... First it seemed to have no effect, but after a restart it works again ...
Don't know if because of the piezo or something else... @benyamin. qolami ! you saved me 40€ !
houston_ said:
Damn, I have this problem for the sec. time!
1 1/2 years - 2 years no problems, then within warranty it occurred and I got a replacement screen.
That was about 3-4 month by now ... And same error on the same spot! Outside of warranty and with home-replaced battery ...
Top bar, right "over" the status/notification bar ...
Maybe I will try the electro shock method....
Edit:
ooookayyyyy ... First it seemed to have no effect, but after a restart it works again ...
Don't know if because of the piezo or something else... @benyamin. qolami ! you saved me 40€ !
Click to expand...
Click to collapse
Also same problem here after electro shock method it improve touch response but after some times it again touch not responding in that area and then again I try shock method and this repeat.....
How is ur touch response now??
Bad english?
nitishkrp said:
Also same problem here after electro shock method it improve touch response but after some times it again touch not responding in that area and then again I try shock method and this repeat.....
How is ur touch response now??
Bad english?
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Wasn't working for longer time, at least for me.
I now changed the display by a new one.