Bright White Screen of Death? - HTC Excalibur

My new replacement Dash, less than a month old, has a blank white screen. (See attached) The phone otherwise works perfectly, and is fully functional when the screen is echoed to the desktop with My Mobiler. (also attached).
I have been running Kavana's 80314 overclocked happily for 5 or 6 days now, and everything was functional, fast and stable. After just using it for a call, I pulled it back out of my pocket and found the screeen blanked-for-good. Any ideas?
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Have you tried reflashing it ? This was an issue with an older Kavana ROM.

No, but I will. Back in a minute or two.

I have re-flashed with 80314, 80318, and the Kavana/Ricky; no easy task with no screen! Problem continues consistently.
so: the screen stays white through
soft reset
hard reset
sprite restore
attempts at entering bootloader mode
entire process of ROM flash.
Anyone have more ideas, or links to other threads on a fix?
If a ROM flash is going to cause bricking days after the fact, I can't recommend it, to say the least.
However, I may have an insight into the common 270 error. Anytime I allowed autolock.exe to lock the keys, the ROMs would appear to be corrupted. Will post on that thread.

Here is your answer!!!!!!!!!!!
http://forum.xda-developers.com/showthread.php?t=378906

T-Mobile Dash Hospital
Be thankful your phone isn't injured like mine. After flashing to Kavana's latest ROM, installing my programs, receiving my 8GB SDHC card, and watching a few movies stored on that card, I dropped my phone (on a soft carpet) and screwed up the LCD. You would think that after surving 10 or so concrete and hard surface hits, that carpet would be no opponent. I guess I should edit my signature.
Maybe now I have an excuse to get the AT&T Tilt.......

curtislanham said:
Be thankful your phone isn't injured like mine. After flashing to Kavana's latest ROM, installing my programs, receiving my 8GB SDHC card, and watching a few movies stored on that card, I dropped my phone (on a soft carpet) and screwed up the LCD. You would think that after surving 10 or so concrete and hard surface hits, that carpet would be no opponent. I guess I should edit my signature.
Maybe now I have an excuse to get the AT&T Tilt.......
Click to expand...
Click to collapse
Wanna sell me the card?
Ebay look for a screen...or sell the phone for parts

Sorry Mikey but the Tilt has a MicroSD slot I am still debating whether to part it out or replace the screen and use it as a backup phone. I sure would miss it. Thanks to this community I have come to love my Dash!

sledwrecker said:
Here is your answer!!!!!!!!!!!
http://forum.xda-developers.com/showthread.php?t=378906
Click to expand...
Click to collapse
Unfortunately, if that is the problem, I still can't get it to stop. I've tried turning the JOGGR back on (which I normally have off), and fiddling with the lowlight options, as well as experimenting with the tasks and processes in Celetask. No luck there, either. Still white.
I am afraid to replace the unit and have the same thing happen again if I go with WM 6.1
So far, I'm limited to sticking my SIM in a beater T722i a friend loaned me. It hurts, oh, it hurts!

Wrap Up
T-Mobile has decided that the sim died, and took my phone with it, so they replaced both no charge (except shipping). Who am I to argue with that?

Same Problem...
Profezza said:
Unfortunately, if that is the problem, I still can't get it to stop. I've tried turning the JOGGR back on (which I normally have off), and fiddling with the lowlight options, as well as experimenting with the tasks and processes in Celetask. No luck there, either. Still white.
I am afraid to replace the unit and have the same thing happen again if I go with WM 6.1
So far, I'm limited to sticking my SIM in a beater T722i a friend loaned me. It hurts, oh, it hurts!
Click to expand...
Click to collapse
Ihas a cracked screen...ordered onefrom Ebay - changed it ... now it is all white...phone is still working but only a white screen ?
Any Advise will be highly appreciated ....

tolgac said:
Ihas a cracked screen...ordered onefrom Ebay - changed it ... now it is all white...phone is still working but only a white screen ?
Any Advise will be highly appreciated ....
Click to expand...
Click to collapse
Did you check to make sure that the connectors are all correct, try to reopen it and check it out... if ask for an exchange from the ebay seller. I believe that there is a policy and especially if you paid with paypal try going through there and say the item is defective.

Related

[Q] No speaker sound after multiple ROM flashes

I first flashed my Touch Diamond about a year ago and lost the sound. I had a new phone at the time so I just left but I am keen to get it going again for a friend to use.
I followed the steps here (currently forum.xda-developers.com/showthread.php?t=416211) and curently have radio "1.00.25.05" and the SPL is "SPL-1.34.Hard"
It doesn't seem to matter what ROM I flash the sound still doesn't come through the speaker although I've recently noticed that it does work when using the headphones.
I have tried soft and hard resets as well as clearing the internal storage. I've also tried MTTY without much success (total noob there so I could have been doing it wrong).
What else can I try to fix this issue as I've run out of ideas?
Update: HTC startup sound doesn't come through the headphones so it only seems to work once it's booted up.
As i can see I will give you the answer
I've experienced the same problem one year ago...I didn't flashed my phone but I had the same problem..NO SOUND..
So my friend the only thing you have to do is to:
1)just move all your Files to your PC(move them,do not copy them)!
2)hard reset your phone
3)put the files back again in your internal storage
AND YOU ARE READY!!!
I did all of these steps and I solved the problem...give it a try,you don't have to lose something..!
Please let me know if this method will solve the problem...
PEACE
Poedra13 said:
Please let me know if this method will solve the problem...
Click to expand...
Click to collapse
I was hoping it had but it didn't make any difference. Still no sound.
this is just a *bump*
trancehead said:
I was hoping it had but it didn't make any difference. Still no sound.
Click to expand...
Click to collapse
i have the same problem nothing working + for my camera not working also.....
blackeyesdoru said:
i have the same problem nothing working + for my camera not working also.....
Click to expand...
Click to collapse
Everything else seems to be working fine. Just the speaker sound isn't working.
Might i suggest you disassemble your diamond and clean the metalic plating both on your speaker and circuit board above.
Here i provide the pdf
I can guarantee this will solve ur problem if the case is just dust and dirt contanimation.
IMPORTANT. While you are cleaning, please DO NOT make any rough cleaning on the circuit boards and especially around the metalic plates
SO essentially what you need to clean is this part ONLY...
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So basically you are just going to remove 3 screws and clean the top cover and platings. DONT MESS WITH ANYTHING ELSE.
DISCLAIMER: I do not take any responsibility whatsoever happens from your side, or any other reasons involved.
Might i suggest you disassemble your diamond and clean the metalic plating both on your speaker and circuit board above.
Click to expand...
Click to collapse
I can't believe it, that actually worked. It didn't work after I had cleaned but as soon as everything was screwed on again it starting working again. A million thanks to you.
trancehead said:
I can't believe it, that actually worked. It didn't work after I had cleaned but as soon as everything was screwed on again it starting working again. A million thanks to you.
Click to expand...
Click to collapse
The reason why it started to work as soon as the screws were in place is because, some screws in the device enable the contact between the circuit board and the device components.
This is done by manufacturers to minimize the use of wires and any other "additional" component needed to complete the circuit. Thus they make use of components in the device to their maximum possible to carry out an electric contact or function, be it a screw or anything else EXCEPT the ones you are in direct contact with, like a stylus...
**and nope this is not a class** hehehehe. i m jus sharing my knowledge.
because jus in case one removes a screw and loses it....you can say their devices are really SCREWED NOW!!!!
haha

Bottom Button Light Alignment

So, I just traded my Galaxy SII for a One X on Craigslist. He told me of this problem before, but hey, I didn't care. The phone functions perfectly fine. The one issue that I'm just annoyed at is the bottom button alignment. I don't know if this is common or not (I tried finding other posts but I didn't find any), but the lights behind the buttons are a bit to the bottom left. But when I press the buttons, they respond, the lights just... aren't behind it? Sorry, I don't have a great camera (used my Captivate) but I tried my best. It doesn't seem prominent, but it really is in the dark. Is there anything I can do to fix this? Or can I possibly send this to HTC (if I just tell them I bought it from AT&T, I don't know how they would figure out I didn't. I have the original box too)
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Panduh said:
So, I just traded my Galaxy SII for a One X on Craigslist. He told me of this problem before, but hey, I didn't care. The phone functions perfectly fine. The one issue that I'm just annoyed at is the bottom button alignment. I don't know if this is common or not (I tried finding other posts but I didn't find any), but the lights behind the buttons are a bit to the bottom left. But when I press the buttons, they respond, the lights just... aren't behind it? Sorry, I don't have a great camera (used my Captivate) but I tried my best. It doesn't seem prominent, but it really is in the dark. Is there anything I can do to fix this? Or can I possibly send this to HTC (if I just tell them I bought it from AT&T, I don't know how they would figure out I didn't. I have the original box too)
Click to expand...
Click to collapse
in my phone, lights are perfectly matched to buttons
well try factory reset once and if the issue is still there then you can talk to htc customer care and send it to them {if the phone is not rooted}
vivek_bhoj said:
in my phone, lights are perfectly matched to buttons
well try factory reset once and if the issue is still there then you can talk to htc customer care and send it to them {if the phone is not rooted}
Click to expand...
Click to collapse
Here is my issue. I already called them and they told me that they could diagnose it and possibly fix it. If I don't want to have it fixed (due to a high price for the services) I am required to pay the $40. So basically, I'm screwed.
Looks to me like the LEDs behind those buttons somehow got shifted. Can’t imagine something like that passing quality control at HTC, perhaps the screen was replaced by the previous owner and whoever responsible did a shoddy job.
Look very closely at the very edge of the screen and the thin black strip surrounding the screen for tool marks. This is how you take off the screen of the One X, the process is likely to leave some marks at the pry points (especially if it was done poorly). If you can see marks, that is a very good indication that the screen was replaced. IMO there is nothing much you can do without taking it apart and re-aligning /replacing the LEDs.
PhoenixFx said:
Looks to me like the LEDs behind those buttons somehow got shifted. Can’t imagine something like that passing quality control at HTC, perhaps the screen was replaced by the previous owner and whoever responsible did a shoddy job.
Look very closely at the very edge of the screen and the thin black strip surrounding the screen for tool marks. This is how you take off the screen of the One X, the process is likely to leave some marks at the pry points (especially if it was done poorly). If you can see marks, that is a very good indication that the screen was replaced. IMO there is nothing much you can do without taking it apart and re-aligning /replacing the LEDs.
Click to expand...
Click to collapse
Yep, I just looked and talked to the guy and he said he did open it once. I think I'm just going to leave it as is because the phone functions perfectly fine and I don't even use those buttons that much (I'll just stop them from lighting up with an App). I was also expecting a problem here and there seeing as the phone essentially cost me 160 off contract. Thanks for the help.

[Q] Screen shattered, Can I nandroid the replacement

Hi everyone,
Sunday my phone screen completely shattered and now Im payed Sprint's third party $100 and a new one is on the way! YAY!
BUT!!
I want to save everything on my phone and continue to use my current ROM yada yada yada. Before I pulled the phone apart it appeared to be completely functional beside the screen (menu buttons were working and notification light flashing).
QUESTION: If I can pull apart my replacement, put my motherboard in, and get it all working, CAN I make a nandroid backup, save it to a flash drive, put back in the correct motherboard, and flash the nandroid on the replacement, WILL it work?
I understand that is a lot of propositional logic so I can draw it out if needed :good:
Thank you to anyone that can help!!
It is possible that it will work. When i did the same thing with my E4GT replacement, i got bootloops. The nandroid i restored was stock stock Paranoid Android. No OC or UC/UV, wiped cache and dalvik after restore. In my experience, its luck of the draw.
Yes, but you will have to use this method to be able to restore it most likely-http://forum.xda-developers.com/showthread.php?t=2390010
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I would also back up your personal data onto a pc, pics, videos game saves etc. Just in case there is a problem.
I just got a replacement and the damn capacitive buttons would activate if I held the phone a certain way or just randomly. I was so glad that I didn't flash it right when I got it, it took me a couple of days to find that out. So they sent a 2nd replacement, but I still only had 10 days to return my broken phone. I only like a day or two left at that point.
I would advise anyone getting a replacement to keep it mint condition and use it for a few days, make sure it activates, the gps works well and the capacitive buttons don't trigger themselves (probably a side effect of the just the glass being replaced on the phone).
bobturismo said:
I would also back up your personal data onto a pc, pics, videos game saves etc. Just in case there is a problem.
I just got a replacement and the damn capacitive buttons would activate if I held the phone a certain way or just randomly. I was so glad that I didn't flash it right when I got it, it took me a couple of days to find that out. So they sent a 2nd replacement, but I still only had 10 days to return my broken phone. I only like a day or two left at that point.
I would advise anyone getting a replacement to keep it mint condition and use it for a few days, make sure it activates, the gps works well and the capacitive buttons don't trigger themselves (probably a side effect of the just the glass being replaced on the phone).
Click to expand...
Click to collapse
Thank you so much!! My plan is to create a nandroid as well as back everything up to my laptop then later on change the ROM/RECOVERY to my liking!
:good::good:

Nexus 5X Rear Camera Black Dot Problem

Hi,
I bought my Nexus 5X in December, and i was using it with the stock software from Google (locked BL, unmodified, unrooted)(6.0.1 MMP29Q) because i didn't have USB C-A cable and everything was fine.
2 Days ago, i got the cable, and i unlocked the bootloader, rooted the device, and flashed a custom rom (namely Cataclysm)(6.0.1 MMP29P), and everything was still fine, but today, i was shooting some pictures with the camera, and i noticed a black dot in the view, i thought it's dust on the lens, and i tried wiping the lens (from the outside) but it didn't work.
I did some research on the issue, and i found out that many Nexus device users have faced the same problem with previous devices (Nexus 4, Nexus 5), and most feedback says that the problem appeared after updating the camera app, or updating the android version, but there's no actual solution to the issue, since most of the users chose to get a replacement phone.
Demo of the problem:
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I posted the images in full size to notice that the dot isn't completely black, it's kinda transparent, on the blue wall, you notice that you can still see the pattern of the paint through the dot.
Things i tried
Wiping the lens from the outside
Uninstalling the camera app updates
Changing the resolution of the camera
Installing another camera app (Open Camera)
Unrooting/Flashing Stock Factory Image
Also, when i zoom in the dot goes out of the screen, it moves with the zoom.
Anyone has any idea what could be done apart from sending the phone back to the retailer? because my phone will have to cross countries to get there and come back :|
Probably there is something that stick to the inner sideof lens?
rbt2008 said:
Probably there is something that stick to the inner sideof lens?
Click to expand...
Click to collapse
But the phone wasn't opened, and it wasn't there before, where could it come from?
Mar.Stein said:
But the phone wasn't opened, and it wasn't there before, where could it come from?
Click to expand...
Click to collapse
Could be a defect in production. Contact Google about an exchange.
Illogi.xbone said:
Could be a defect in production. Contact Google about an exchange.
Click to expand...
Click to collapse
Thanks mate, but i'm keeping that as a last resort (as mentioned in the post, the phone will have to cross countries to be replaced, and that will take a lot of time).
I still have hope in finding a solution, or for a miracle to happen and the dot to disappear suddenly just like it appeared.
and i still have till next December for the warranty to end, so i'll hope a little longer for now
Mar.Stein said:
Thanks mate, but i'm keeping that as a last resort (as mentioned in the post, the phone will have to cross countries to be replaced, and that will take a lot of time).
I still have hope in finding a solution, or for a miracle to happen and the dot to disappear suddenly just like it appeared.
and i still have till next December for the warranty to end, so i'll hope a little longer for now
Click to expand...
Click to collapse
If all else fails you could try to find just the camera flex cable, probably has more attached to it, and either replace it yourself or have someone do that for ya. They aren't too hard to replace but haven't opened this phone up yet.
I had the same thing happen to my N4. Although I couldn't see it, there was some kind of speck on the camera lens. I never did anything about it because it was outside of warranty, and I didn't want to open the phone up.
I returned my first 5x for the same reason, although I couldn't see it on the picture yet. This time, I could physically see the speck of dust just outside of the range of the lens. I didn't want to risk it migrating into view just after the warranty expires.
Most likely, it's coincidence that it happened at the time that you flashed a ROM. If you want to be 100% sure, go back to stock to see if it's still there. The issue that you were referring to that happened to others was more of a black bar, which happened to my N4 if I used the most updated camera app.

Vibration sounds "loose"

This just started yesterday, US unlocked model. Never dropped it either. All of a sudden, the vibration when clicking buttons, typing, etc, sounds loose and there is an audible "click" sound (not touch sound click) accompanying it. Anyone else have this happen? Unlocked, S-Off, rooted. I may have to send it in, just wondering if anyone else has it.
Looks like no one else, makes me think it's definitely hardware related, guess it's replacement/repair time.
Got the replacement all set up, this is the first htc phone I've had to send back. I kept looking through the threads about the right process for this - go back to s-on, then relock bootloader, and then run the ruu. I think that is the correct order, correct?
metalfan78 said:
Got the replacement all set up, this is the first htc phone I've had to send back. I kept looking through the threads about the right process for this - go back to s-on, then relock bootloader, and then run the ruu. I think that is the correct order, correct?
Click to expand...
Click to collapse
Yes, you may need sunshine to make it S-OFF LOCKED, then go back to S-ON LOCKED, then flash the RUU, there you go.
Cool, thank you.
metalfan78 said:
Cool, thank you.
Click to expand...
Click to collapse
Honestly I have always felt like HTC phones have had somewhat of a loose vibration feeling, compared to say a samsung or iphone, where its basically the opposite.
Yea, it's not very strong, but it is definitely different than it was last week. Something came loose inside.
metalfan78 said:
This just started yesterday, US unlocked model. Never dropped it either. All of a sudden, the vibration when clicking buttons, typing, etc, sounds loose and there is an audible "click" sound (not touch sound click) accompanying it. Anyone else have this happen? Unlocked, S-Off, rooted. I may have to send it in, just wondering if anyone else has it.
Click to expand...
Click to collapse
Ummm my Sprint variant just started to do this. I have the profile widget on the left side of screen and when I toggle vibrate mode it sounds "loose" or rattling. Now it doesn't do this all the time, but its there. I have also noticed it when typing a text. So you took yours back? I'm already on my 2nd 10 as the first one drained 3% battery every couple minutes straight out of the box. I'm way passed the 14 day mark at Sprint and would prob get a refurb anyways.
I bought mine from HTC so I had to send it in and they are sending me a replacement.
Another problem I continued to have is the SD card would continuously unmount. Hopefully the new one is a better quality unit.
Went into Sprint tonight and showed the tech the rattling noise from vibration feedback. He said yea that's not right. They ordered me another and will be here Tuesday. This will be my 3rd!
That's good. Sucks that you are on your 3rd one already though.
metalfan78 said:
That's good. Sucks that you are on your 3rd one already though.
Click to expand...
Click to collapse
Hoping the 3rd one has no issues. Really digging this phone, but man if I keep having issues may have to move on to something else!
I had the same vibration problem. Almost like something rattling inside against the body of the phone.
As it was only 2 weeks old I got a direct replacement next day.
Yea, that's exactly what it sounded like. Got my replacement yesterday, back to rooted and S-Off last night. Hopefully it's not an ongoing issue.
This is ridiculous. Now my camera is borked. Gotta get ANOTHER replacement
Well, htc's customer service really sucks.
metalfan78 said:
Well, htc's customer service really sucks.
Click to expand...
Click to collapse
What are they gonna do for you?
Sent from my iPhone using Tapatalk
I have to wait 3-5 days just to talk to the escalation department. They refuse to just replace the phone, even though they sent me a defective one. 3 live chats, 2 phone calls, ridiculous.
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This is a normal shot from about 3 feet away. Camera refuses to focus. It sucks.

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