This just started yesterday, US unlocked model. Never dropped it either. All of a sudden, the vibration when clicking buttons, typing, etc, sounds loose and there is an audible "click" sound (not touch sound click) accompanying it. Anyone else have this happen? Unlocked, S-Off, rooted. I may have to send it in, just wondering if anyone else has it.
Looks like no one else, makes me think it's definitely hardware related, guess it's replacement/repair time.
Got the replacement all set up, this is the first htc phone I've had to send back. I kept looking through the threads about the right process for this - go back to s-on, then relock bootloader, and then run the ruu. I think that is the correct order, correct?
metalfan78 said:
Got the replacement all set up, this is the first htc phone I've had to send back. I kept looking through the threads about the right process for this - go back to s-on, then relock bootloader, and then run the ruu. I think that is the correct order, correct?
Click to expand...
Click to collapse
Yes, you may need sunshine to make it S-OFF LOCKED, then go back to S-ON LOCKED, then flash the RUU, there you go.
Cool, thank you.
metalfan78 said:
Cool, thank you.
Click to expand...
Click to collapse
Honestly I have always felt like HTC phones have had somewhat of a loose vibration feeling, compared to say a samsung or iphone, where its basically the opposite.
Yea, it's not very strong, but it is definitely different than it was last week. Something came loose inside.
metalfan78 said:
This just started yesterday, US unlocked model. Never dropped it either. All of a sudden, the vibration when clicking buttons, typing, etc, sounds loose and there is an audible "click" sound (not touch sound click) accompanying it. Anyone else have this happen? Unlocked, S-Off, rooted. I may have to send it in, just wondering if anyone else has it.
Click to expand...
Click to collapse
Ummm my Sprint variant just started to do this. I have the profile widget on the left side of screen and when I toggle vibrate mode it sounds "loose" or rattling. Now it doesn't do this all the time, but its there. I have also noticed it when typing a text. So you took yours back? I'm already on my 2nd 10 as the first one drained 3% battery every couple minutes straight out of the box. I'm way passed the 14 day mark at Sprint and would prob get a refurb anyways.
I bought mine from HTC so I had to send it in and they are sending me a replacement.
Another problem I continued to have is the SD card would continuously unmount. Hopefully the new one is a better quality unit.
Went into Sprint tonight and showed the tech the rattling noise from vibration feedback. He said yea that's not right. They ordered me another and will be here Tuesday. This will be my 3rd!
That's good. Sucks that you are on your 3rd one already though.
metalfan78 said:
That's good. Sucks that you are on your 3rd one already though.
Click to expand...
Click to collapse
Hoping the 3rd one has no issues. Really digging this phone, but man if I keep having issues may have to move on to something else!
I had the same vibration problem. Almost like something rattling inside against the body of the phone.
As it was only 2 weeks old I got a direct replacement next day.
Yea, that's exactly what it sounded like. Got my replacement yesterday, back to rooted and S-Off last night. Hopefully it's not an ongoing issue.
This is ridiculous. Now my camera is borked. Gotta get ANOTHER replacement
Well, htc's customer service really sucks.
metalfan78 said:
Well, htc's customer service really sucks.
Click to expand...
Click to collapse
What are they gonna do for you?
Sent from my iPhone using Tapatalk
I have to wait 3-5 days just to talk to the escalation department. They refuse to just replace the phone, even though they sent me a defective one. 3 live chats, 2 phone calls, ridiculous.
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This is a normal shot from about 3 feet away. Camera refuses to focus. It sucks.
Related
My new replacement Dash, less than a month old, has a blank white screen. (See attached) The phone otherwise works perfectly, and is fully functional when the screen is echoed to the desktop with My Mobiler. (also attached).
I have been running Kavana's 80314 overclocked happily for 5 or 6 days now, and everything was functional, fast and stable. After just using it for a call, I pulled it back out of my pocket and found the screeen blanked-for-good. Any ideas?
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Have you tried reflashing it ? This was an issue with an older Kavana ROM.
No, but I will. Back in a minute or two.
I have re-flashed with 80314, 80318, and the Kavana/Ricky; no easy task with no screen! Problem continues consistently.
so: the screen stays white through
soft reset
hard reset
sprite restore
attempts at entering bootloader mode
entire process of ROM flash.
Anyone have more ideas, or links to other threads on a fix?
If a ROM flash is going to cause bricking days after the fact, I can't recommend it, to say the least.
However, I may have an insight into the common 270 error. Anytime I allowed autolock.exe to lock the keys, the ROMs would appear to be corrupted. Will post on that thread.
Here is your answer!!!!!!!!!!!
http://forum.xda-developers.com/showthread.php?t=378906
T-Mobile Dash Hospital
Be thankful your phone isn't injured like mine. After flashing to Kavana's latest ROM, installing my programs, receiving my 8GB SDHC card, and watching a few movies stored on that card, I dropped my phone (on a soft carpet) and screwed up the LCD. You would think that after surving 10 or so concrete and hard surface hits, that carpet would be no opponent. I guess I should edit my signature.
Maybe now I have an excuse to get the AT&T Tilt.......
curtislanham said:
Be thankful your phone isn't injured like mine. After flashing to Kavana's latest ROM, installing my programs, receiving my 8GB SDHC card, and watching a few movies stored on that card, I dropped my phone (on a soft carpet) and screwed up the LCD. You would think that after surving 10 or so concrete and hard surface hits, that carpet would be no opponent. I guess I should edit my signature.
Maybe now I have an excuse to get the AT&T Tilt.......
Click to expand...
Click to collapse
Wanna sell me the card?
Ebay look for a screen...or sell the phone for parts
Sorry Mikey but the Tilt has a MicroSD slot I am still debating whether to part it out or replace the screen and use it as a backup phone. I sure would miss it. Thanks to this community I have come to love my Dash!
sledwrecker said:
Here is your answer!!!!!!!!!!!
http://forum.xda-developers.com/showthread.php?t=378906
Click to expand...
Click to collapse
Unfortunately, if that is the problem, I still can't get it to stop. I've tried turning the JOGGR back on (which I normally have off), and fiddling with the lowlight options, as well as experimenting with the tasks and processes in Celetask. No luck there, either. Still white.
I am afraid to replace the unit and have the same thing happen again if I go with WM 6.1
So far, I'm limited to sticking my SIM in a beater T722i a friend loaned me. It hurts, oh, it hurts!
Wrap Up
T-Mobile has decided that the sim died, and took my phone with it, so they replaced both no charge (except shipping). Who am I to argue with that?
Same Problem...
Profezza said:
Unfortunately, if that is the problem, I still can't get it to stop. I've tried turning the JOGGR back on (which I normally have off), and fiddling with the lowlight options, as well as experimenting with the tasks and processes in Celetask. No luck there, either. Still white.
I am afraid to replace the unit and have the same thing happen again if I go with WM 6.1
So far, I'm limited to sticking my SIM in a beater T722i a friend loaned me. It hurts, oh, it hurts!
Click to expand...
Click to collapse
Ihas a cracked screen...ordered onefrom Ebay - changed it ... now it is all white...phone is still working but only a white screen ?
Any Advise will be highly appreciated ....
tolgac said:
Ihas a cracked screen...ordered onefrom Ebay - changed it ... now it is all white...phone is still working but only a white screen ?
Any Advise will be highly appreciated ....
Click to expand...
Click to collapse
Did you check to make sure that the connectors are all correct, try to reopen it and check it out... if ask for an exchange from the ebay seller. I believe that there is a policy and especially if you paid with paypal try going through there and say the item is defective.
Hello,
The purpose of this thread is to seek assistance with what has become a major issue.I have a rooted EVO 4g device(for several months) and I am not sure as to how it exactly happened but my phone now complete commands by itself.For example when in typing screen,it automatically starts writing letters,when I try to erase them they repeatedly come back.It will not let me complete many commands before taking over and clicking random selections.
**Things I have tried to remedy the problem include clear cache,data several times,install other roms(same problems with Cynagogen 7, syngergy and MIUI).
Powering off and powering back on.
Nothing seems to work and I would greatly appreciate it, as i am extremely close to unrooting and going back to the old fashion way.
What should I do?
Please help
Albert
Are you using the stock keyboard? or is this on a 3rd party keyboard?
Sounds like the touch screen is going bad to me. Does it also randomly open aps? Or is it just when you are typing?
wow! Incredible response time. I have tried several keyboards as well, stock, swift keyboard and the one that comes preloaded with cynagogen 7.
Are you having issues with response times any other times you touch the screen? Could be your digitizer going bad?
soloque1999 said:
wow! Incredible response time. I have tried several keyboards as well, stock, swift keyboard and the one that comes preloaded with cynagogen 7.
Click to expand...
Click to collapse
It's been a slow day at work.
Sounds like you've covered your bases pretty well. I'm still thinking it's a HW problem. There are intructions out there on how to replace the screens. You can buy replacements on eBay.
bizdady said:
Are you having issues with response times any other times you touch the screen? Could be your digitizer going bad?
Click to expand...
Click to collapse
issues with response time, such as not responding, clicking above and below the area I touch and not responding to the area I touched.
majorkillin said:
It's been a slow day at work.
Sounds like you've covered your bases pretty well. I'm still thinking it's a HW problem. There are intructions out there on how to replace the screens. You can buy replacements on eBay.
Click to expand...
Click to collapse
Curious, do you know how much a screen cost? Nothing else that can be done prior to this? excuse my ignorance.
I've seen anywhere between $11 and $28.
Call a priest, rabbi monk or other clergyman because your phone is possessed by a demon!
Actually, it sounds like a hardware problem. My wife's touchscreen android phone had a similar problem..it was hardware related
soloque1999 said:
Curious, do you know how much a screen cost? Nothing else that can be done prior to this? excuse my ignorance.
Click to expand...
Click to collapse
Its a a touch screen lcd Digitizer, pretty much the cover. Some ppl have replaced em when their screen cracks or scratches. You might want to unroot and take into store and see if they will replace.
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Theyre about 20 bucks on ebay.
SantinoInc said:
Call a priest, rabbi monk or other clergyman because your phone is possessed by a demon!
Actually, it sounds like a hardware problem. My wife's touchscreen android phone had a similar problem..it was hardware related
Click to expand...
Click to collapse
quite commical, thanks for the humor during such turbulant times. How did you resolve the issue with your wife device?
bizdady said:
Its a a touch screen lcd Digitizer, pretty much the cover. Some ppl have replaced em when their screen cracks or scratches. You might want to unroot and take into store and see if they will replace.
Theyre about 20 bucks on ebay.
Click to expand...
Click to collapse
Thanks, a milliion times for your feedback. I actually looked it up after asking impulsively. I was thinking about taking it to sprint, but because I had such a difficult time getting my evo rooted in the first place. wanted to rule out all other options before going that route.
Does anyone have an updated version of the unroot process?
Sent from my PC36100 using XDA App
soloque1999 said:
Does anyone have an updated version of the unroot process?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Go to unrevoked's site and download the s-on tool, then flash that in recovery. Then download the newest RUU available. You can download it in .exe form to run from your computer or as a zip to flash through the bootloader. If you decide to go the zip route, rename it to PC36IMG.zip (don't add a zip, it's already there) and put it on the root of your SD card. Boot into the bootloader (vol down + power) and when it asks you to update select yes with the volume up button.
I wouldn't flash the s-on tool though, and would just run an RUU. If you used unrevoked or unrevoked forever during your root process then you'll keep s-off. They should still fix it as long as you're back to stock otherwise. That way if the tech gets the crazy idea to update your phone you can still get root back. If they replace it then maybe someone will get your s-off device
I had this issue, gave the bare screen a nice cleaning with an glass cleaning wipe and changed screen protectors and the issue never came back.
If you have a screen protector on, check this route first. If not, then digitizer it is.
I wouldn't unroot, just flash a stock, rooted ROM. I doubt they're going to look at your Hboot or anything. This way, if they get jumpy and update for you, you'll still be S-Off.
So long story short at the beginning of this month i called Verizon because i was having major issues with my Nexus and was able to get them to cough up a brand new one instead of refurbished device and was super excited, got the new phone and began having issues right out of the box. At first i thought it had to do with unlocking and rooting but found out soon enough it was something wrong with the device, i lost count on how many times ive gone back to stock and how many factory resets ive done.
Camera app would crash when i was focusing, zooming, turning flash on off & same with video record. I could only record for about 10 seconds (if that) before getting either a black screen or a beautiful force close screen and to top it off sometimes i would have to battery pull in order to even get the camera back up and running for another 10 seconds.
YouTube i couldnt watch more then 40 to 60 seconds of any video before it would completely just freeze except for the audio. I would force close this app and the audio would just keep going and this was no matter if i was on a call or not i could here the audio in the back round.
Other apps on the phone where behaving the same and today i finally was fed up so i made a trip down to the store and got the whole store involved with attempting to figure out what the hell was going on with it, manager said this is the first device since release that he or his employees have seen with this type of issue. What was even more shocking to him was that it was a brand new device and then he hit me with he couldnt give me another new one but a refurbished one that he could order so i decided to leave the store and come home to spend the last 45min on the phone with a VZW tech and finally i got him and his supervisor to budge, another new device should be here tomorrow and hopefully i wont have any issues with but only time will tell. My point of this post is to not only rant of course and get some feedback from members to see if anyone else out there is having or has had any issues like this??
I also thought about waiting for the supposedly 4.0.4 update to drop tomorrow but honestly at this point with how many factory resets ive done and have been running stock no unlock or root for two days i think its honestly something wrong with this damn phone i got rather then something wrong with permissions or anything like that. Anyhow so much for a short story let me know what you guys think.
Thanks.
Well...that just sounds like terrible, horrible luck...
Should have gotten an iPhone perhaps
the one u have should still be under warranty...send it back
Why do people say long story short... AND THERE STORY ISNT SHORT AT ALL.
Sent From My Sprint Galaxy Nexus via XDA Premium
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ÜBER™ said:
Why do people say long story short... AND THERE STORY ISNT SHORT AT ALL.
Sent From My Sprint Galaxy Nexus via XDA Premium
Click to expand...
Click to collapse
Right? Lol.
...of the people, by the people, for the people...
I wanna hear the long version now.
Sent from my Galaxy Nexus using xda premium
http://www.southparkstudios.com/clips/412656/long-story-short
WiredPirate said:
http://www.southparkstudios.com/clips/412656/long-story-short
Click to expand...
Click to collapse
Exactly what I was thinking of HA!
Sent From My Sprint Galaxy Nexus via XDA Premium
You are lucky that you got a new one. I am receiving my fourth refurbished "like new" Galaxy Nexus from Verizon this week. Every single one I get mutes the audio on the other caller's end, and one of these phones also would drop data when it went to sleep.
I get the feeling that people are turning in their Nexus phones because of the dropping audio problem, and then Verizon is sending them right back out because they can't find the problem in their testing. How in the world could I get 4 straight broken Galaxy Nexuses?
I really don't want to have to switch to a Razr...
Should have gotten the refurbed one, atleast that way a human was working on it, to see if it functions right.
Sent from my Galaxy Nexus using Tapatalk 2
So tomorrow I have a HTC One X being delivered
Super-excited, but I have one question - should I update it when I get it or leave 'as is'. Reason being as I don't want to prevent any possibility of being able to put CFW on the device. Give or take a few weeks I'll probably jump off Sense and go for Cyanogen or something.
I know this a very noob question - it's just I'm not familiar with this particular device - rather the Xperia Play and Wildfire
Also, any things I should know?
Thanks!
droident said:
So tomorrow I have a HTC One X being delivered
Super-excited, but I have one question - should I update it when I get it or leave 'as is'. Reason being as I don't want to prevent any possibility of being able to put CFW on the device. Give or take a few weeks I'll probably jump off Sense and go for Cyanogen or something.
I know this a very noob question - it's just I'm not familiar with this particular device - rather the Xperia Play and Wildfire
Also, any things I should know?
Thanks!
Click to expand...
Click to collapse
You can update it, it should'nt do any difference. But remember you can be charged for repairs from htc if you do. I did, they changed the motherboard but I still got it for free.
You could wait for s-off. _If_ they manage to crack the damn thing, you won't loose the warrany because the bootloader is still locked.
Must still must say that sense is really good, and the 2.05 coming soon is superb, and so far I havent rooted again yet.
Hope it helps you decide.
Don’t unlock it right away, because like Sckank said you’ll loose warranty. There are some common hardware issues with the phone (i.e WiFi antenna problems), look in the general section to find out more, so wait a while and test everything out before you attempt it, or better yet wait for S-OFF (which is what I’m doing).
Sckank said:
You can update it, it should'nt do any difference. But remember you can be charged for repairs from htc if you do. I did, they changed the motherboard but I still got it for free.
You could wait for s-off. _If_ they manage to crack the damn thing, you won't loose the warrany because the bootloader is still locked.
Must still must say that sense is really good, and the 2.05 coming soon is superb, and so far I havent rooted again yet.
Hope it helps you decide.
Click to expand...
Click to collapse
hi,
became confused... :S
if was possible to make s-off you don't lose the warranty?
i know that you can reverted to s-on again ...but they will notice or not?
the bootloader can be relocked or isn't the same thing?
Nope if they can s-off then s-on is no problem and you're completely back to stock. And you don't have to agree to that you loose your warrany. And they can't see that.
Nope not the same thing, they will see that. It will say "relocked", not locked.
when you unlock without s-off, you need to pass through htc-dev, which will make it record your unlock status. and also, when you relock your bootloader, it will display "Re-Locked Bootloader" instead of :Locked Bootloader". With s-off, none of them will change.
EDIT : beaten. haha.
Still, a more complete answer about htc dev
thanks to both
Thanks guys!
I'll go ahead and update for now then.
I got my new phone this morning, unfortunately it has some nasty 'backlight leak' along the bottom of the screen so O2 are getting a replacement out to me tomorrow. It's a gorgeous phone, just hoping the replacement doesn't suffer the same problem...
It's pretty minor and I'm perhaps a little OCD but I showed someone else and they were like "it's all wavy "
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droident said:
Thanks guys!
I'll go ahead and update for now then.
I got my new phone this morning, unfortunately it has some nasty 'backlight leak' along the bottom of the screen so O2 are getting a replacement out to me tomorrow. It's a gorgeous phone, just hoping the replacement doesn't suffer the same problem...
It's pretty minor and I'm perhaps a little OCD but I showed someone else and they were like "it's all wavy "
Click to expand...
Click to collapse
that's normal isn't it? ive had 6 and its been on every one of them, don't keep your hopes up for getting one that doesn't have it.
edit: saying that, im looking now and i can't see it.. weird.
lawrence750 said:
that's normal isn't it? ive had 6 and its been on every one of them, don't keep your hopes up for getting one that doesn't have it.
edit: saying that, im looking now and i can't see it.. weird.
Click to expand...
Click to collapse
I think it generally affects white and brighter backgrounds. I thought it might be 'normal' when I found various threads about 'stagelight' backlight leak, though this was after I'd given O2 a quick ring. Can't cancel the replacement now, just hope it's not a refurb replacement.
Not *too* bothered about it... it seems to have lessened since I first booted it up oddly.
All being said, I would consider this to be a defect really - the only time I've seen 'stagelight' bleed like this was after I had a smartphone go through the wash. HTC need to improve the manufacturing process considering the cost of these handsets near half a grand.
I just got an I there s4 from tmobile because my charger port was loose. The new s4 is on mk2 modem and 4.3 bootloader. If I hit update software in the settings I get 'your phone is modified and cannot get updates' . I haven't even installed a single app yet. Should I return this one too?
Sent from my SGH-M919 using Tapatalk
PostMeridianLyf said:
I just got an I there s4 from tmobile because my charger port was loose. The new s4 is on mk2 modem and 4.3 bootloader. If I hit update software in the settings I get 'your phone is modified and cannot get updates' . I haven't even installed a single app yet. Should I return this one too?
Sent from my SGH-M919 using Tapatalk
Click to expand...
Click to collapse
It's a refurbished phone that the factory didn't wipe properly. It had been rooted and the factory just did a full wipe. (Someone got lazy)
If it's on 4.3 it's probably got the Knox bootloader, meaning you can't just Odin it back to stock and make it like nothing happened. You can check this by booting into download mode (power and volume down) and seeing if it says it in the upper left hand corner of the screen.
Personally though, since you just got the phone and it's clearly not been properly refurbished, I'd send it back. Even if you can fix the software issue there is obviously something wrong with it because someone has already sent it back and you know it wasn't properly refurbished. So you might run into another problem later.
I'd tell T Mobile to send you a new one, and make it clear that you're not going to pay the $20 for shipping since they sent you a broken phone.
Skipjacks said:
It's a refurbished phone that the factory didn't wipe properly. It had been rooted and the factory just did a full wipe. (Someone got lazy)
If it's on 4.3 it's probably got the Knox bootloader, meaning you can't just Odin it back to stock and make it like nothing happened. You can check this by booting into download mode (power and volume down) and seeing if it says it in the upper left hand corner of the screen.
Personally though, since you just got the phone and it's clearly not been properly refurbished, I'd send it back. Even if you can fix the software issue there is obviously something wrong with it because someone has already sent it back and you know it wasn't properly refurbished. So you might run into another problem later.
I'd tell T Mobile to send you a new one, and make it clear that you're not going to pay the $20 for shipping since they sent you a broken phone.
Click to expand...
Click to collapse
Thanks man, took your advice and they are sending another free of charge. I never knew they sent refurb phones back if your new one breaks. Always thought they sent brand new phones. I guess that's why they only send the phone with no battery or back cover.
Sent from my SGH-M919 using Tapatalk
PostMeridianLyf said:
Thanks man, took your advice and they are sending another free of charge. I never knew they sent refurb phones back if your new one breaks. Always thought they sent brand new phones. I guess that's why they only send the phone with no battery or back cover.
Sent from my SGH-M919 using Tapatalk
Click to expand...
Click to collapse
Yup. And you're going to get another refurb too to replace that last one.
The easy was to tell is the label under the battery. If it's a new phone the label looks like this...
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If it's a refurbished phone the label is different. It's a little thinner as I recall. (Sorry, I couldnt' find a picture of one.)
The refurb facility is not the manufacturing plant so they have slightly different stickers.
Usually the refurbs are fine. I wouldn't worry about getting the next one. I had a refurbed S4 for a while and it was better than the new one I had originally. (It didn't survive being dropped onto the granite sink in my bathroom, then subsequently the tile floor. But it was better before that!)
You just got a bad one from a lazy worker at the refurb place who didn't do a thorough job. As soon as you get the new one though test it thoroughly. Make sure every system works. Bluetooth, GPS, LTE, GSM, every spot on teh touchscreen, etc etc etc