Stay away from Chitter Chatter - HTC One X

They have terrible customer service
I sent my one x back because of screen flex and back light bleeding and they say its meant to happen
Then when I get it back it comes back with a scratch on it
Then I send it back for a supposed replacement
All they did was repackage the same bloody phone with new accesores but its still my phone I have had since the beginning
I request all of you to go on www.chitterchatter.co.UK
Go on live chat and copy and paste everything from here and see what they say
Sent from my HTC Desire using XDA Premium App

mate i had bad experience with that company also last year. i would not recommend them to anyone. poor customer service and in general poor people..a very big miss if you ask me. only companies i would deal with is phones4u and carphone warehouse but still i prefer to go direct

Goku80 said:
mate i had bad experience with that company also last year. i would not recommend them to anyone. poor customer service and in general poor people..a very big miss if you ask me. only companies i would deal with is phones4u and carphone warehouse but still i prefer to go direct
Click to expand...
Click to collapse
I know, can't even cancel my contract now, only way to get away from this company is to sell my one x and cancel the contract. Even worse is half of their employees don't work at weekends.
Also the phone has a different imie to the box. So if I try to get a repair from HTC I can't because the stickers that come in the box don't match the phone. Really pissed with the company. Also have had to pay £14 for postage twice and neither time been refunded
Sent from my HTC Desire using XDA Premium App

i know mate...but see here is were you are going wrong. once you have the contract you do not deal with chitter chatter anymore you deal with T-Mobile.(going by whats below your avatar) Chitter chatter only hand you the mobile and contract deal the rest you can deal with T-Mobile if you have any issues. Regarding the handset though yeah it is still with chitter chatter..Have you tried going into one of their stores instead of dealing with over the phone?
Plus i would keep insisting that they replace the phone to you and explain in detail the whole situation you are having..It is unacceptable and you need to sort it out now mate and do not hang the phone until they do it for you...You have to put your foot down..That is the only way these people will get the message
Nitin985 said:
I know, can't even cancel my contract now, only way to get away from this company is to sell my one x and cancel the contract. Even worse is half of their employees don't work at weekends.
Also the phone has a different imie to the box. So if I try to get a repair from HTC I can't because the stickers that come in the box don't match the phone. Really pissed with the company. Also have had to pay £14 for postage twice and neither time been refunded
Sent from my HTC Desire using XDA Premium App
Click to expand...
Click to collapse

Goku80 said:
i know mate...but see here is were you are going wrong. once you have the contract you do not deal with chitter chatter anymore you deal with T-Mobile.(going by whats below your avatar) Chitter chatter only hand you the mobile and contract deal the rest you can deal with T-Mobile if you have any issues. Regarding the handset though yeah it is still with chitter chatter..Have you tried going into one of their stores instead of dealing with over the phone?
Plus i would keep insisting that they replace the phone to you and explain in detail the whole situation you are having..It is unacceptable and you need to sort it out now mate and do not hang the phone until they do it for you...You have to put your foot down..That is the only way these people will get the message
Click to expand...
Click to collapse
i will try mate, stores are in london and im in birmingham so cant really go to there stores in the foreseeable future
Hard to tell whether there open or not on there website.
should i call now or monday when there customer service people are actually in

Nitin985 said:
i will try mate, stores are in london and im in birmingham so cant really go to there stores in the foreseeable future
Hard to tell whether there open or not on there website.
should i call now or monday when there customer service people are actually in
Click to expand...
Click to collapse
ok mate cool..let me know how you get on

Goku80 said:
ok mate cool..let me know how you get on
Click to expand...
Click to collapse
when should i call mate?

Nitin985 said:
when should i call mate?
Click to expand...
Click to collapse
Try now if I was you. Try one of there stores. If not call Monday.
Sent from my HTC Wildfire S A510e using Tapatalk 2

Goku80 said:
Try now if I was you. Try one of there stores. If not call Monday.
Sent from my HTC Wildfire S A510e using Tapatalk 2
Click to expand...
Click to collapse
I'm going to call on monday
Sent from my HTC Desire using XDA Premium App

Update for you guys
They are sending me a replacement one x after 10 mins on the phone
If you call them ask for someone called Richard, he is very helpful.
So a note to everyone. Be persistent and you should get a one x replaced
Hopefully they won't mess it up. Can't wait till I get my one x
Sent from my HTC Desire using XDA Premium App

Nitin985 said:
I know, can't even cancel my contract now, only way to get away from this company is to sell my one x and cancel the contract. Even worse is half of their employees don't work at weekends.
Also the phone has a different imie to the box. So if I try to get a repair from HTC I can't because the stickers that come in the box don't match the phone. Really pissed with the company. Also have had to pay £14 for postage twice and neither time been refunded
Sent from my HTC Desire using XDA Premium App
Click to expand...
Click to collapse
Just to let you know, there wont be any problems sending the device back to HTC, they only check the IMEI of the device, and do not ask you to send the box back.

M..N said:
Just to let you know, there wont be any problems sending the device back to HTC, they only check the IMEI of the device, and do not ask you to send the box back.
Click to expand...
Click to collapse
thank you M..N

Related

[Q] Stolen DESIRE, what can i do?

some days ago two men with guns stoled my phone, i'd like to know if there is a way to find it, i've the imei code, i had also latitude on it, but probably they reset the device because my position never refresh, so i thought, if google can access android devices and delete programs, probably someone can find my device and its location.
thank you very much
dicoale said:
some days ago two men with guns stoled my phone, i'd like to know if there is a way to find it, i've the imei code, i had also latitude on it, but probably they reset the device because my position never refresh, so i thought, if google can access android devices and delete programs, probably someone can find my device and its location.
thank you very much
Click to expand...
Click to collapse
i think you should contact the police not the xda dev forum
Sorry to hear that
I suggest at least that you blacklist the IMEI , so that the carriers will block it and it won't be as easily sold.
cez10 said:
i think you should contact the police not the xda dev forum
Click to expand...
Click to collapse
That is a good point.
But still.
Did you register it at HTCSense.com? If so, theres a function on there (or so ive heard) that can locate your lost phone. And make sure to contact your contract provider, tell them its stolen, theyll block it. No one can prevent it from being sold though.
Your network provider will either give you a free replacement or charge you £50 for a new one depending on who youre with/if you have insurance.
Sent from my GT-P1000 using XDA App
cez10 said:
i think you should contact the police not the xda dev forum
Click to expand...
Click to collapse
i've already done, but they will do nothing for my device, so i'd like to know if there is a way to find my device and tell police where it is
If you didn't insure your phone than sorry to say that but you are dumb. I pay £5 a month and hardly can feel any difference in my bank account. I imagine loose it or it gets stolen or flooded or whatever else you can think of i pay £20 and get a new phone. No stress no fuss and especially nothing what you are trying to do by finding phone on your own
Sent from my HTC Desire using XDA App
GANJDROID said:
That is a good point.
But still.
Did you register it at HTCSense.com? If so, theres a function on there (or so ive heard) that can locate your lost phone. And make sure to contact your contract provider, tell them its stolen, theyll block it. No one can prevent it from being sold though.
Your network provider will either give you a free replacement or charge you £50 for a new one depending on who youre with/if you have insurance.
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse
Only on Sense 2.0, which the original Desire doesn't have so that's a fail...call the Police and then your operator and get the IMEI blocked so it can't be used by anyone else
EddyOS said:
Only on Sense 2.0, which the original Desire doesn't have so that's a fail...call the Police and then your operator and get the IMEI blocked so it can't be used by anyone else
Click to expand...
Click to collapse
another reason why you should Root.. hehe.. sense.com works perfectly for me so recommended.. and sorry for your loss man..
MattSkeet said:
If you didn't insure your phone than sorry to say that but you are dumb. I pay £5 a month and hardly can feel any difference in my bank account. I imagine loose it or it gets stolen or flooded or whatever else you can think of i pay £20 and get a new phone. No stress no fuss and especially nothing what you are trying to do by finding phone on your own
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
I feel quite the opposite, I've had a phone since I was 14, that's 12 years, if I payed £5 a month for those 12 years I would have paid out £720 and would have claimed from my insurance once...say £200.
The moral of the story is put £5 a month in a savings account instead and you are the one who is dumb...sorry.
mercianary said:
I
The moral of the story is put £5 a month in a savings account instead and you are the one who is dumb...sorry.
Click to expand...
Click to collapse
I agree, I mean I pay £7 per month more for my house insurance and I am covered up to 250k,
now what I did is when I got a new phone on contract I sold the old one and put the cash in a savings account, then prayed the same amount as I was asked to pay for insurance in to the same account, 12mths on did the same, I know have the cash to replace my phone if it gets nick, damaged act.
and if it never happens I still have the cash.
mercianary said:
I feel quite the opposite, I've had a phone since I was 14, that's 12 years, if I payed £5 a month for those 12 years I would have paid out £720 and would have claimed from my insurance once...say £200.
The moral of the story is put £5 a month in a savings account instead and you are the one who is dumb...sorry.
Click to expand...
Click to collapse
I agree with you, I've also never paid for insurance and I probably never will, but let's not forget that some people just want to feel safe about their gadget and are willing to pay a little extra and won't have to worry what will happen if they get robbed or some other awful accident.
So the moral of the story is that no one is dumb .
3722 said:
I agree with you, I've also never paid for insurance and I probably never will, but let's not forget that some people just want to feel safe about their gadget and are willing to pay a little extra and won't have to worry what will happen if they get robbed or some other awful accident.
So the moral of the story is that no one is dumb .
Click to expand...
Click to collapse
I agree fully...my phones insured too.
mercianary said:
I feel quite the opposite, I've had a phone since I was 14, that's 12 years, if I payed £5 a month for those 12 years I would have paid out £720 and would have claimed from my insurance once...say £200.
The moral of the story is put £5 a month in a savings account instead and you are the one who is dumb...sorry.
Click to expand...
Click to collapse
Not!
I got my phone for free some ppl have payed for theirs ( eg most phones in us and some in uk aren't free) so really I'm not wasting any money here, after contacts ends ill sell the phone and got my money back, get a free upgrade and story continues.
Sent from my HTC Desire using XDA App

Looking for blacklisted tmobile s2

Any1 looking to sell his blacklisted tmobile s2 ?? For cheap offcourse..
Send me a pm .. I'm looking for a friend as she only uses wifi...
Its true that if i like the device i'm going to keep it with me..
Better be careful with this... buying possibly stolen merchandise ( or reported as stolen ) can get you in some trouble
Sent from my SGH-T989 using Tapatalk
Will be using it on WIFI ONLY, NO SIM ..
Help me get one please...
sanchitgrover said:
Will be using it on WIFI ONLY, NO SIM ..
Help me get one please...
Click to expand...
Click to collapse
The problem is brother,the phone my have been stolen.Which is a crime.So you may now own evidence in a crime.I would not mess with this.
From a galaxy better than yours.
I think its his decision to make if he wants to take that risk or not. He had been told what can happen and now its up to him.
Sent from my SGH-T989 using xda premium
Sir, i'll be using it in india.. Where there is nothing called BLACKLIST.. Hehehe..
Come on, some1 might be looking to sell one.. I'll be helping u recover ur lost money
sanchitgrover said:
Sir, i'll be using it in india.. Where there is nothing called BLACKLIST.. Hehehe..
Come on, some1 might be looking to sell one.. I'll be helping u recover ur lost money
Click to expand...
Click to collapse
Try the marketplace and make a thread there, duh !
KillaHurtz said:
Try the marketplace and make a thread there, duh !
Click to expand...
Click to collapse
Uh no u can't sell blacklisted items in the marketplace duh!
Sent from a guy living in a van down by the river
pretty sure discussion of stolen devices is against the rules here(don't argue, if it's blacklisted then it's either stolen or not paid for)
don't be a cheapskate and let the scammers make money..seriously..have some damn morals
Its possible that someone could report a phone lost or stolen....and then find it later. It has happened to me before.
Sent from my SPH-D710 using XDA App
AznDud333 said:
pretty sure discussion of stolen devices is against the rules here(don't argue, if it's blacklisted then it's either stolen or not paid for)
don't be a cheapskate and let the scammers make money..seriously..have some damn morals
Click to expand...
Click to collapse
I really doubt it.
Did you not see the long thread in FAQ with the guy whining about nobody telling him how to change his IMEI and how its stupid that Tmobile blacklist with people agreeing with him?
If your friend is only gonna use it for wifi just get a kindle fire for her. For 199 that's hella cheap. A blacklisted sgs2 will cost the same or more.
Sent from my Transformer Prime TF201
Guys .. calm down.. I was just thinking that if someone has been scammed and now he has nothing except a mp3 player left with him,then I can take it.. not looking for a thief to steal one for me...
sanchitgrover said:
Guys .. calm down.. I was just thinking that if someone has been scammed and now he has nothing except a mp3 player left with him,then I can take it.. not looking for a thief to steal one for me...
Click to expand...
Click to collapse
I support this all the way.
Sent from my SGH-T989 using XDA App
Devi0124 said:
Its possible that someone could report a phone lost or stolen....and then find it later. It has happened to me before.
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
then return it, you should not profit from it..if you reported it stolen and got a new one, the old one is no longer your "property"
if reported lost and then found at a later time... i dont see a problem selling it... AS LONG AS its not sold for more than you paid for your replacement device from Tmobile
so if you paid $150 to have it replaced after reporting lost.... do not sell the device for more than $150 to recover your money..... no way should you profit from it
clninja said:
if reported lost and then found at a later time... i dont see a problem selling it... AS LONG AS its not sold for more than you paid for your replacement device from Tmobile
so if you paid $150 to have it replaced after reporting lost.... do not sell the device for more than $150 to recover your money..... no way should you profit from it
Click to expand...
Click to collapse
let see how the system works
you buy a 600dollar phone
pay 7bucks a month for insurance
"loses" it, gets a replacement that cost the firm 400dollars
finds old phone, sell it for 200
insurance company doesn't profit, so insurance is raised
if ever one thought of things the way you do, we won't see any insurance firms around..
Most of the guys don't buy outright.. they pay 200$ for the phone.. with a contract..
But this thread wasn't about discussing .. I wanted to buy one only..
And 150$ is what I had in mind too.. so anyone with an offer??
Sent from my HTC Desire HD using xda premium
AznDud333 said:
let see how the system works
you buy a 600dollar phone
pay 7bucks a month for insurance
"loses" it, gets a replacement that cost the firm 400dollars
finds old phone, sell it for 200
insurance company doesn't profit, so insurance is raised
if ever one thought of things the way you do, we won't see any insurance firms around..
Click to expand...
Click to collapse
you say that now... but if you were the person who had lost their phone... and bought a new one... and then found it a month or 2 later.... i guarantee you would not call up Asurion and send it back to them
AznDud333 said:
let see how the system works
you buy a 600dollar phone
pay 7bucks a month for insurance
"loses" it, gets a replacement that cost the firm 400dollars
finds old phone, sell it for 200
insurance company doesn't profit, so insurance is raised
if ever one thought of things the way you do, we won't see any insurance firms around..
Click to expand...
Click to collapse
You didn't factor the monthly insurance payments. If someone has been paying $7 per month for several years without a claim, the insurance company is not losing anything.
Sent from my SGH-T989 using Tapatalk

Barred O2 One X work for Att?

I'm unfamiliar with UK Carriers. Will an o2 smartphone have the 3G bands for att? And what does it mean by barred? is that like a Bad ESN?
phonephoenix said:
I'm unfamiliar with UK Carriers. Will an o2 smartphone have the 3G bands for att? And what does it mean by barred? is that like a Bad ESN?
Click to expand...
Click to collapse
Can't answer if it'll work on att or not, barred means the phone as been reported lost/stolen etc. Once reported it gets blocked and cannot be used on that countries networks, I'm sure I read somewhere it should be ok and work in another country though. Hopefully someone can confirm that for you
Sent from my HTC One X using Tapatalk 2
I think it will work elsewhere if its unlocked but blacklisted phones will not work in the country they were blacklisted. So it wont work in the UK
Ah, ok thank you.
If I decide to buy the phone I will come back and let you know if it works or not.
Can you check it before you buy it? Or is it on eBay?
phonephoenix said:
Ah, ok thank you.
If I decide to buy the phone I will come back and let you know if it works or not.
Click to expand...
Click to collapse
I dunno,do you want to risk buying a stolen phone? After all, you're purchasing from a thief.
That is true I wouldn't buy it personally. Get a new one or a pre-owned one that hasn't been stolen.
Sent from my HTC One X using xda app-developers app
BenPope said:
I dunno,do you want to risk buying a stolen phone? After all, you're purchasing from a thief.
Click to expand...
Click to collapse
ste1164 said:
That is true I wouldn't buy it personally. Get a new one or a pre-owned one that hasn't been stolen.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Doesn't necessarily mean its stolen or the guy selling is a thief, it could be an insurance claim ie the guy lost it and found after
Sent from my HTC One X using Tapatalk 2
seanicca said:
Doesn't necessarily mean its stolen or the guy selling is a thief, it could be an insurance claim ie the guy lost it and found after
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
In which case it becomes the property of the insurance company. Either way, it isn't right.
If its barred in the uk it will work anywhere that's not in the uk
steveharris87 said:
If its barred in the uk it will work anywhere that's not in the uk
Click to expand...
Click to collapse
not worth the hassle unless you are broke, but the phone has probably been stolen or someone found it and is trying to make a profit of someone elses back, how would you feel dude if someone stole your phone and sold it abroad
mox123 said:
not worth the hassle unless you are broke, but the phone has probably been stolen or someone found it and is trying to make a profit of someone elses back, how would you feel dude if someone stole your phone and sold it abroad
Click to expand...
Click to collapse
i agree its not good buying a barred phone ive had a few go missing in the past, ive also found one i reported stolen inside my sofa which i then sold abroad since it was of no use to me
steveharris87 said:
ive also found one i reported stolen inside my sofa which i then sold abroad since it was of no use to me
Click to expand...
Click to collapse
That's illegal.
Aleemz said:
In which case it becomes the property of the insurance company. Either way, it isn't right.
Click to expand...
Click to collapse
Not necessarily, my brother lost his about 2 yrs ago and found it a few weeks after getting a replacement and rang the insurance and was told to keep it but obviously advised it was blocked on UK networks
Sent from my HTC One X using Tapatalk 2
seanicca said:
Not necessarily, my brother lost his about 2 yrs ago and found it a few weeks after getting a replacement and rang the insurance and was told to keep it but obviously advised it was blocked on UK networks
Click to expand...
Click to collapse
Then I stand corrected. But yeah, you have to ask the insurance company.
BenPope said:
Then I stand corrected. But yeah, you have to ask the insurance company.
Click to expand...
Click to collapse
I was quite surprised myself, maybe he was just lucky.
Going back to the original topic maybe the OP could enquire why/how it got barred etc off the seller and if possible trying to find out where he stands if he did buy it
Sent from my HTC One X using Tapatalk 2
seanicca said:
I was quite surprised myself, maybe he was just lucky.
Going back to the original topic maybe the OP could enquire why/how it got barred etc off the seller and if possible trying to find out where he stands if he did buy it
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
there is nothing to require, simply rrefuse to buy it, and if you are too cheap to buy it or dont have the money, you should wait until you do have the money than being greedy and trying to get a bargain off of someone elses loss (probably someone lost it)
id rather pay more for peace of mind and legitimate sale, id rather not give someone money and let them profit off someone elses loss as i said before

New Galaxy Note 3 came with a nick. What to do?

Its so small, yet noticeable. Paid the full price for the phone, but I'm thinking if I take it back, they'll think I did it. Just because its there, its driving me crazy. What would you guys do?
http://i40.tinypic.com/1zxl14z.jpg
Basically, I'd like to know if I should return it. It's so small.
If you got it from an authorized retailer and you've only had it for a day or so I would bring it into the retail store and try to have it switched out. Call them first, be honest. Hopefully somebody decent will help you out or get authorization from a manager.
It will help if you have some sort of print out (order tracker details stating delivery date and time if shipped or receipt if bought in store) saying when you bought or received it. Call multiple stores until you get the answer you want. Be somewhat confident and aggressive that you paid good money for the phone and you deserve a minute t condition decide upon arrival.
Sent from my SM-N900T using XDA Premium 4 mobile app
teknowiz23 said:
If you got it from an authorized retailer and you've only had it for a day or so I would bring it into the retail store and try to have it switched out. Call them first, be honest. Hopefully somebody decent will help you out or get authorization from a manager.
It will help if you have some sort of print out (order tracker details stating delivery date and time if shipped or receipt if bought in store) saying when you bought or received it.
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Bought from a TMO corporate store, this morning.
Oh yea.. They should do it man. Read the edit, be direct, confident and respectful but demand what you paid for.
Sent from my SM-N900T using XDA Premium 4 mobile app
It depends on who you bought it from. If you boutch it from a retailer take it back they'll replace it. But if you didnt you may have a hard time returning it, much less getting a replacement from the same person. Thats why whenever I buy something ie ebay/craigslist/amazon, as soon as I get it I take pictures of it, with the same days newspaper in the picture so it validates the date. and i make sure they have pictures of it before the package it.
Inxed said:
It depends on who you bought it from. If you boutch it from a retailer take it back they'll replace it. But if you didnt you may have a hard time returning it, much less getting a replacement from the same person. Thats why whenever I buy something ie ebay/craigslist/amazon, as soon as I get it I take pictures of it, with the same days newspaper in the picture so it validates the date. and i make sure they have pictures of it before the package it.
Click to expand...
Click to collapse
Bought at a TMO
I would take it back today. Same day with the nick almost guarantees a replacement even if they do think it was you. You probably lose 50 percent of your chances even by the second day and then from there you might be screwed.
Sent from my SM-P600 using XDA Premium 4 mobile app
teknowiz23 said:
I would take it back today. Same day with the nick almost guarantees a replacement even if they do think it was you. You probably lose 50 percent of your chances even by the second day and then from there you might be screwed.
Sent from my SM-P600 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Good point. Hopefully I'll have no problem. I'll report back. Is quality control on these phones pretty bad?
I don't think so I purchased an AT&T version and a tmobile version both were perfect. I haven't seen any complaints on the forums, although a few they seem to be very few and far between. Good luck I'm rootin for the little guy.
thank me dammit i probably helped you!!
MattMJB0188 said:
Its so small, yet noticeable. Paid the full price for the phone, but I'm thinking if I take it back, they'll think I did it. Just because its there, its driving me crazy. What would you guys do?
http://i40.tinypic.com/1zxl14z.jpg
Basically, I'd like to know if I should return it. It's so small.
Click to expand...
Click to collapse
your not the only one i bought mine brand new also and it has a small nicks on the silver bezel too can't return mine because i bought it from a guy on ebay but the box was sealed so i don't think he use it
fineazbro said:
your not the only one i bought mine brand new also and it has a small nicks on the silver bezel too can't return mine because i bought it from a guy on ebay but the box was sealed so i don't think he use it
Click to expand...
Click to collapse
Well I'm on my way there now. Gonna see what they say. If they let me, great, if not, I can probably live with it. Definitely gonna get a case.
teknowiz23 said:
thank me dammit i probably helped you!!
Click to expand...
Click to collapse
That was a signature test. It was supposed to come out small with italics and possibly be funny with a point. Didn't work, my bad didnt mean to come off as a d.
Sent from my SM-N900T using XDA Premium 4 mobile app
MattMJB0188 said:
Well I'm on my way there now. Gonna see what they say. If they let me, great, if not, I can probably live with it. Definitely gonna get a case.
Click to expand...
Click to collapse
Update: Ok I went to the T-Mobile store and they really hesitated to swap out my device. The girl had to call her manager. She did question if I did this, and I told her very humbly that I did not. She was like, well you had the device for 10 hours. Her manager then agreed to let her swap it out.
New device seems fine. No nicks on the bezel.
Hell yea buddy. I was very persistent with them and finally they sold me an sm_s900t with no service plan. It's funny though, I'm actually cancelling my att service tomm and headed to a T Mobile store to start using them as my new wireless carrier. I had no idea that their data plan was so good until today. Peace ATT. I've been with them for 5 years and I still pay 110 a month for my current plan. Better plan for $40 cheaper on
Congrats
teknowiz23 said:
Hell yea buddy. I was very persistent with them and finally they sold me an sm_s900t with no service plan. It's funny though, I'm actually cancelling my att service tomm and headed to a T Mobile store to start using them as my new wireless carrier. I had no idea that their data plan was so good until today. Peace ATT. I've been with them for 5 years and I still pay 110 a month for my current plan. Better plan for $40 cheaper on
Congrats
Click to expand...
Click to collapse
Exactly my scenario. Using TMO on an unlocked att iphone 5S, they sucked. Using a TMO GN3, it's a whole another story. I'm using the $70 prepaid plan, but plan on porting my two att lines over soon. I am so sick of AT&T's locked boot loaders, and them throttling my data every month. What pisses me off the most is not everyone on the old unlimited data plan gets throttled. I was really shocked to see TMo LTE light up in so many places today. With one bar, I pulled 25 down. Yea att is faster, but who cares. Now I won't have to monitor my usage with my unlimited plan.
Yup that's the first thing on my to do list tomm. Att who? Never heard of em.
Should be no problem returning it
One of my buddies, we'll call him " Butterfingers" dropped his brand new T-mobile Note 3 2 hours after opening, while sitting in his room. It fell and slightly dinged a corner. He went to T-Mobile the next day and they overnight a new phone for him, no questions asked. LOL
Glad it worked out for you.

how to claim free charger and ice view case?

Anyone know how to claim the free charger and ice view case that we were supposed to get when we bought the phone on tmobile?
ErickF said:
Anyone know how to claim the free charger and ice view case that we were supposed to get when we bought the phone on tmobile?
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https://htc10offer.htcpromotions.com/#/submission1
anyone know the offer code? i can't track my status without this code.
nofroyo said:
anyone know the offer code? i can't track my status without this code.
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57005
Sent from my HTC 10 using Tapatalk
Yesterday Iwas told they ran out of stock early. By HTC rebate center.
Even though T-Mobile site says redeem before 6/20, Ibought mine on launch day.
Pretty pissed about it
Sent from my HTC 10 using XDA-Developers mobile app
razrlover said:
Yesterday Iwas told they ran out of stock early. By HTC rebate center.
Even though T-Mobile site says redeem before 6/20, Ibought mine on launch day.
Pretty pissed about it
Sent from my HTC 10 using XDA-Developers mobile app
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I redeemed mine on launch day and it's still showing pending approval on HTC's site. Even though it said redeem by 6/20 you should have still redeemed it when you got the phone, really no reason to have waited.
Is there a way to track the free gift ?
أرسلت من Nexus 6P بإستخدام تاباتلك
I contacted HTC and they said it can take 3 weeks to process and verify the request
Sent from my HTC 10 using XDA-Developers mobile app
I submitted on the 22nd and it still says pending. The big bummer is my in-box charger was DOA, so I've been using my V10 charger. I'm hearing horror stories about non approved chargers messing up the 10. I've been meaning to go back to T-Mo and see if they can just throw me a new charger.
I ordered mine on launch day but didn't receive it till the following week. Tracking the submission request it says approved on June 4th so we'll see what happens.
Naturally, the day after I email customer service (got no response), the status changed to approved.
I was never told about it when I got the phone. Had to go to a different T-Mobile store, cause my regular one didn't have the h10, and had no idea when or if they would be be getting it. Way to drop the ball T-Mobile.
Sent from my HTC 10 using Tapatalk
kamots said:
I was never told about it when I got the phone. Had to go to a different T-Mobile store, cause my regular one didn't have the h10, and had no idea when or if they would be be getting it. Way to drop the ball T-Mobile.
Sent from my HTC 10 using Tapatalk
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Yeah, well I just heard about this and I want my free gifts. Its not my fault that T-Mobile decided to not carry this phone in ANY store in central Ohio.
I have a contact at T-Mobile executive office I have been dealing with on other things. Can anyone get me info on this so I can ask her about it?
scothern99 said:
Yeah, well I just heard about this and I want my free gifts. Its not my fault that T-Mobile decided to not carry this phone in ANY store in central Ohio.
I have a contact at T-Mobile executive office I have been dealing with on other things. Can anyone get me info on this so I can ask her about it?
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My T-mobile store didn't tell me either, but I knew about it like a week before the phone was even released at T-mobile. . .
It was literally all over the internet and even on the T-mobile HTC 10 store page
They gave you a like 5 days to buy the phone (may 18-23 I think?) and then you had until june 3rd? to submit the proper information for redemption..
I don't think complaining to T-mobile about you not knowing or the store not telling you about this is going to get you anywhere
Vonrottes said:
My T-mobile store didn't tell me either, but I knew about it like a week before the phone was even released at T-mobile. . .
It was literally all over the internet and even on the T-mobile HTC 10 store page
They gave you a like 5 days to buy the phone (may 18-23 I think?) and then you had until june 3rd? to submit the proper information for redemption..
I don't think complaining to T-mobile about you not knowing or the store not telling you about this is going to get you anywhere
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Click to collapse
I'm getting tired of the attitudes of people on this page.......
Did i say I was complaining? NO!
I was simply asking for the details. I have been dealing with T-Mobile at their executive office for weeks on another matter. The person I was speaking too knew that I was waiting on this phone to release so I could order it.
It's also not an issue with the stores not telling me anything..... How was I supposed to go to a store to purchase it, when the stores in central Ohio ARE NOT CARRYING IT?!
Jesus, ask a simple question and get :rolleyes and **** from people. thanks for the "Help" bud.
scothern99 said:
I'm getting tired of the attitudes of people on this page.......
Did i say I was complaining? NO!
I was simply asking for the details. I have been dealing with T-Mobile at their executive office for weeks on another matter. The person I was speaking too knew that I was waiting on this phone to release so I could order it.
It's also not an issue with the stores not telling me anything..... How was I supposed to go to a store to purchase it, when the stores in central Ohio ARE NOT CARRYING IT?!
Jesus, ask a simple question and get :rolleyes and **** from people. thanks for the "Help" bud.
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I gave you the information on the promotion that has ended.
Pretty sure that's all there is.. you missed the promotion and that's it... pretty sure htc was/is doing a $20 rebate on the ice view due to it being out of stock..
Vonrottes said:
I gave you the information on the promotion that has ended.
Pretty sure that's all there is.. you missed the promotion and that's it... pretty sure htc was/is doing a $20 rebate on the ice view due to it being out of stock..
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Click to collapse
Thank you for the info. Like I said I had been dealing with some serious crap from T-Mobile for weeks and have a direct line to the executive office because of it. I was letting her know how the central ohio market got screwed because of how it was handled and communicated. That has been my biggest issue with them.
I was simply wanting to provide that info to them so that T-Mo can work to improve its customer service. Tired of getting crap every time I have to talk to them about anything.
Vonrottes said:
My T-mobile store didn't tell me either, but I knew about it like a week before the phone was even released at T-mobile. . .
It was literally all over the internet and even on the T-mobile HTC 10 store page
They gave you a like 5 days to buy the phone (may 18-23 I think?) and then you had until june 3rd? to submit the proper information for redemption..
I don't think complaining to T-mobile about you not knowing or the store not telling you about this is going to get you anywhere
Click to expand...
Click to collapse
No it won't. That's
why I didn't bother.
Sent from my HTC 10 using Tapatalk
just got an email indicating my free charger and case is coming. Says please allow 8-12 weeks. Hopefully it wont take that long lol
nofroyo said:
just got an email indicating my free charger and case is coming. Says please allow 8-12 weeks. Hopefully it wont take that long lol
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I got one of those 8 hours ago myself.

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