I bricked my phone and I already know I will have to pay the deductible so I was wondering would I be able to ask for the white version as a replacement or would it be futile?
Deductible??? I bricked mine and got and advanced exchange (free)... I was told that i could choose white but that was after they put in the order for a black one. As they told me, they are the same device, same model number, different color...
Lol AE is free.. just dont tell them you rooted your device because they might say doing so voided your warranty than you cant do an AE.
Sent from my SPH-D710 using XDA
Thanks for the good info going to the store today or tomorrow. N00b question when does the deductible actually come into play?
ludrose said:
Thanks for the good info going to the store today or tomorrow. N00b question when does the deductible actually come into play?
Click to expand...
Click to collapse
Losing the phone or physically externally breaking it.
Sent from my SPH-D710 using XDA
ludrose said:
Thanks for the good info going to the store today or tomorrow. N00b question when does the deductible actually come into play?
Click to expand...
Click to collapse
Insurance claim if not covered by an AE
Sent from my SPH-D710 using XDA
Related
well, ive asked before but people told me i have to pay 100 dollars to fix my screen. it works it just has cracks. so, today i got on sprint chat and they told me they would fix it free.... so any help? sadly i dont have 100 to get me a new one...
davidc23 said:
well, ive asked before but people told me i have to pay 100 dollars to fix my screen. it works it just has cracks. so, today i got on sprint chat and they told me they would fix it free.... so any help? sadly i dont have 100 to get me a new one...
Click to expand...
Click to collapse
I think the cost is actually $35 for a screen replacement.
Every sprint store I've been to has stopped the $35 replacement policy.
They'll gladly take a Benjamin off of your hands though & ship you out of the door with a new screen/replacement phone
Necrosan said:
Every sprint store I've been to has stopped the $35 replacement policy.
They'll gladly take a Benjamin off of your hands though & ship you out of the door with a new screen/replacement phone
Click to expand...
Click to collapse
+1 sprint changed their repair policy to not include the damaged screens. You can always hit a repair center and try but I think your pretty much out of luck
Sent from my Evo while i should be working
Name your price, ill buy the phone off you
Sent from my PC36100 using XDA App
iitreatedii said:
Name your price, ill buy the phone off you
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Currently trying to get it to stock
Sent from my PC36100 using XDA App
Greetings,
I have a quick question for y'all. I bought the tmo s2 by phone from Tmobile a couple days ago. If I had an issue with the phone and wanted to do an exchange, would I be able to exchange in a store? The thing is I have some small issues like slightly visible vertical lines and some speeches on a black screen but I don't want to send this to only get a worse one. I would really want to exchange in a store because I'd want to check if it's actually better.
Thanks for the help.
You have 14 days from the day you bought the phone to return it. You can go to any tmo store but may pay a restocking fee if you dont go back to the same store.
Sent from my SGH-T989 using xda premium
glory22 said:
You have 14 days from the day you bought the phone to return it. You can go to any tmo store but may pay a restocking fee if you dont go back to the same store.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
That's the thing, I bought from Tmobile over the phone and they sent it to me. I want to know if I can go in a store and exchange it there?
vibrantnoob said:
That's the thing, I bought from Tmobile over the phone and they sent it to me. I want to know if I can go in a store and exchange it there?
Click to expand...
Click to collapse
From my understanding if you didn't buy it from the store then you CAN'T return it to a store. That's the problem with buying it online or over the phone.
Sent from my LG-P999 using xda premium
^ that's correct.
htc2364 said:
From my understanding if you didn't buy it from the store then you CAN'T return it to a store. That's the problem with buying it online or over the phone.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Damn, I was afraid of that. Even if I go to a corporate store?
Edit: Oops.
bighulk666 said:
Edit: Oops.
Click to expand...
Click to collapse
I'm not in Cali
Anybody know if I can go to a corporate store and if they'll let me do an exchange there?
They won't will have to call in.
Sent from my SGH-T989 using XDA App
myunitisz said:
They won't will have to call in.
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
OK, thanks for the help. My issues are very small, I kinda see the vertical lines on grayish backgrounds, and tiny black splotches on black in a dark room. But I think I'll hold onto this one because i'm afraid I'll get a worse one with more issues.
Oops, I bricked it trying to change partition sizes and I'm not getting to the downloader. I'm looking for recommendations for JTAG service. There's a shop in eBay that will do it but if there are other considerations or recommendations, I'm all ears.
Just by a jig or send me your phone.
Sent from my SAMSUNG-SGH-T989 using xda premium
mainmast2 said:
Oops, I bricked it trying to change partition sizes and I'm not getting to the downloader. I'm looking for recommendations for JTAG service. There's a shop in eBay that will do it but if there are other considerations or recommendations, I'm all ears.
Click to expand...
Click to collapse
I just got mine back today, works great and JB miui installed flawless. They were quick too. But only do it if your device isn't being recognized in device manager. And make sure you have all the proper USB/ADB drivers installed... Anyways just search "mobiletechvideos" on Google. They have a ridiculous amount of positive feedback.
Good Luck!
Sent from my SGH-T989 using xda app-developers app
LeoTheRomRasta said:
I just got mine back today, works great and JB miui installed flawless. They were quick too. But only do it if your device isn't being recognized in device manager. And make sure you have all the proper USB/ADB drivers installed... Anyways just search "mobiletechvideos" on Google. They have a ridiculous amount of positive feedback.
Good Luck!
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
I can confirm this. They were great o didn't pay for.rush so it took about 10 days.but I.bricked mine about 2 month's ago
Sent from a Jedi Mind Tricked Galaxy far far away...
Thanks, I wasn't sure about mobiletechvideos, the search I did here returned posts that seemed to be getting old. The replies are much appreciated.
Mobiletechvideos only wants $30 for JTAG service on a G1, hopefully they will combine shipping. It's $160 for a digitizer replacement on an HD2. There's another shop that will do it for $50 for parts and labor. Any thoughts on that or would that be better asked in the HD2 section?
I went with mobiletechvideos, got the phone in about a week later. Turned on and everything
jasonjolley said:
Just by a jig or send me your phone.
Sent from my SAMSUNG-SGH-T989 using xda premium
Click to expand...
Click to collapse
When my phone was hard bricked a jig would not even make the phone come on. The phone needs to be repaired via JTAG.
mainmast2 said:
Oops, I bricked it trying to change partition sizes and I'm not getting to the downloader. I'm looking for recommendations for JTAG service. There's a shop in eBay that will do it but if there are other considerations or recommendations, I'm all ears.
Click to expand...
Click to collapse
Ops for malaysia jtag service is here http://sinartimurservices.tk
I wound up using the guy from eBay, LV Repairs in Henderson, Nevada. It cost me $40 plus shipping it to him. He flashed the stock TMO ROM back on the phone and was back to me within a week.
I have several phones that need to be repaired and I am very satisfied with this guys work so far. If you are interested click the link below or just search for SGS2 JTAG.
http://myworld.ebay.com/alexz70209?_trksid=p2047675.l2559
Hello everyone, my GS2 is hard bricked because I accidentally flashed an I1900 international ROM on my T989 and I chatted with Samsung and they emailed a shipping label and such since it's under warranty. Is there anything I should do to give me added security to them not finding out that my phone was rooted and flashed or can they see that since my phone is hard bricked?
doat said:
Hello everyone, my GS2 is hard bricked because I accidentally flashed an I1900 international ROM on my T989 and I chatted with Samsung and they emailed a shipping label and such since it's under warranty. Is there anything I should do to give me added security to them not finding out that my phone was rooted and flashed or can they see that since my phone is hard bricked?
Click to expand...
Click to collapse
If you can't get into recovery or Download mode, there's not much you can do. If you can, I would flash the "Download Reset" to reset the download counter to 0 and make it seem marginally less like you've modified it.
Thanks for the quick reply, I can't get the phone to do ANYTHING at all no matter what I tried even a jig didn't get a single response from the phone. I have read on here that people have done something very similar to what I did and Samsung repaired it for free and someone from Samsung told them not to flash roms on it lol.
doat said:
Thanks for the quick reply, I can't get the phone to do ANYTHING at all no matter what I tried even a jig didn't get a single response from the phone. I have read on here that people have done something very similar to what I did and Samsung repaired it for free and someone from Samsung told them not to flash roms on it lol.
Click to expand...
Click to collapse
Yeah, if you can't access it at all, there's not much you can actually do to make it any less obvious. Maybe tape a $20 to the inside of the battery compartment. Lol.
ahahaha well hopefully if they find out and decide to not repair it under warranty they will tell me instead of repairing it and forcing me to pay.
doat said:
ahahaha well hopefully if they find out and decide to not repair it under warranty they will tell me instead of repairing it and forcing me to pay.
Click to expand...
Click to collapse
As what I know, they dont care if you installed a custom rom on it or not. I think you will be ok. Do they charge you shipping fee? I request a warranty exchange from Tmobile, and they charge me 20$.
Sent from my SGH-T989 using xda app-developers app
No the lady said it's under warranty so she emailed a shipping label and all I did was drop it off at UPS today. Hopefully they fix it and I get it back without paying lol. Learned my lesson to read twice before flashing a rom also need to clean up my ROM folder.
doat said:
No the lady said it's under warranty so she emailed a shipping label and all I did was drop it off at UPS today. Hopefully they fix it and I get it back without paying lol. Learned my lesson to read twice before flashing a rom also need to clean up my ROM folder.
Click to expand...
Click to collapse
What if they replace your S2 with a S3 lol
Sent from my SGH-T989 using xda app-developers app
Alarmmy said:
What if they replace your S2 with a S3 lol
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
If they do I'd be in heaven then I can use my upgrade for the S4 in March, which I plan on doing anyway.
WOOOHOOO Samsung fixed my phone even though I accidentally broke the vibrator thing they fixed that and unbricked it now they are sending it back free of charge.
doat said:
WOOOHOOO Samsung fixed my phone even though I accidentally broke the vibrator thing they fixed that and unbricked it now they are sending it back free of charge.
Click to expand...
Click to collapse
Congrats on your fix...(so, no SIII, heh?).
BTW, just curious, how did you "accidentally" broke the vibrator?
:laugh:
premiatul said:
Congrats on your fix...(so, no SIII, heh?).
BTW, just curious, how did you "accidentally" broke the vibrator?
:laugh:
Click to expand...
Click to collapse
I am saving my upgrade for the S4 that is coming out in March. I was taking the phone apart to mess around with it and after I disconnected everything I didn't think the vibrator was glued down and I thought it would pop out but I broke the ribbon that connects it lol.
They sent you the same phone,but fixed right,? How long did it take for them to fix? I requested warranty exchange at tmobile store, and they sent me a refurbished phone.
Sent from my SGH-T989 using xda app-developers app
Alarmmy said:
They sent you the same phone,but fixed right,? How long did it take for them to fix? I requested warranty exchange at tmobile store, and they sent me a refurbished phone.
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
It is on its way to me now they gave me a tracking number last night but I think it is the same phone. They received it on October 5th and completed repairs on the 11th.
OK SO I TRIED TO FLASH THIS ROM FROM THIS THREAD http://forum.xda-developers.com/show....php?t=2115775
IM USING A SAMSUNG GALAXY S3 FROM T-MOBILE
NOW MY PHONE IS TOTALLY DEAD, THE SCREEN WONT TURN ON, THE JIG WONT PUT IT IN DOWNLOAD MODE
AND NOW WHEN I PLUG IT INTO THE COMPUTER IT ASK ME FOR THIS DRIVER " QHSUSB_DLOAD "
PLEASE HELP ME :crying:
Link doesn't work. Sounds like you already know what you did. So you should know its not fixable, by you. Jtag Google it.
Link takes me to i9300, i9500 forum for a ROM. Yep its hard bricked. You flashed and Intl ROM onto this phone. You can send it into Samsung or to mobiletechvideos.com and its 60$ to JTAG it. Versus how much Samsung will charge you.
Sent from my SGH-T999 using xda app-developers app
If you have a hardbreak, nothing anyone here can do.
return it and hope samsung / tmobile takes the blame. If you have insurance, use it to replace.....or jtag
mgbotoe said:
If you have a hardbreak, nothing anyone here can do.
return it and hope samsung / tmobile takes the blame. If you have insurance, use it to replace.....or jtag
Click to expand...
Click to collapse
Don't go through your insurance, your deductible is higher then Jtag will cost, and it's wrong to even go that route, since you did it not T-Mobile or Samsung.
good point
mt3g said:
Don't go through your insurance, your deductible is higher then Jtag will cost, and it's wrong to even go that route, since you did it not T-Mobile or Samsung.
Click to expand...
Click to collapse
An insurance claim isn't wrong. Insurance covers accidental damage and you pay the deductible for a replacement. Trying to get a warranty replacement for "unexplained failure" would be wrong. I still don't advise an insurance claim though since it costs more than getting jtag repair.
Sent from my SGH-T999
thank you all for the replies, i found a cheap option on ebay it will cost me around $35 bucks, and they seemed to have a good feedback so i will go with them. i hope they can fix it
moto211 said:
An insurance claim isn't wrong. Insurance covers accidental damage and you pay the deductible for a replacement. Trying to get a warranty replacement for "unexplained failure" would be wrong. I still don't advise an insurance claim though since it costs more than getting jtag repair.
Sent from my SGH-T999
Click to expand...
Click to collapse
Agreed
Sent from my SGH-T999 using xda app-developers app
---------- Post added at 01:56 AM ---------- Previous post was at 01:55 AM ----------
Leonel9201 said:
thank you all for the replies, i found a cheap option on ebay it will cost me around $35 bucks, and they seemed to have a good feedback so i will go with them. i hope they can fix it
Click to expand...
Click to collapse
I would go with the safe bet mobile tech it's only a few bucks more may even getting quicker.
Sent from my SGH-T999 using xda app-developers app
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monkeypaws said:
Link takes me to i9300, i9500 forum for a ROM. Yep its hard bricked. You flashed and Intl ROM onto this phone. You can send it into Samsung or to mobiletechvideos.com and its 60$ to JTAG it. Versus how much Samsung will charge you.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Yea, you need JTAG. And you will be happy.
I did the same thing on mine several months ago. (I have flashed many many ROMS and couldn't believe I had done that.) I sent mine to MobileTechVideos.com. He does magic there. Had it back within 1 week and it was like my screw up never happened. Well worth the cost. You can get a JIG from him too for around $6.
Use mobile tech they are 100% square dealin guys!
I had mine done two weeks ago all new again like nothing' happened.
You get an account options to expedite service and message box with progress updates
I wouldn't deal with anyone else
These guys are almost the "set in stone" go to guys for jtag repair.
Sent from my SGH-T999 using xda app-developers app