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What happened to stolen phones?! HELP

my galaxy s ii was stolen today at school and i was wondering if they will give me a new phone for free or will i have to pay full price again for a new one, I have insurance. Or can they like use the Satellite to track the phone down so they can give it back to me?

you will have to pay the deductible which is like $140 or something like that...
if you have the higher insurance it has remote tracking...i have never seen anyone go that route though and i would imagine the chances of recovering it are slim to none

If you call your number 69 times the phone will self combustion, causing severe 3rd degree Burns to the thief. Simply wait at the local ER and take the next burn victim to your local authorities.
Sent from my SGH-T989

3617 said:
my galaxy s ii was stolen today at school and i was wondering if they will give me a new phone for free or will i have to pay full price again for a new one, I have insurance. Or can they like use the Satellite to track the phone down so they can give it back to me?
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Tmobile offers gps trackig if u have the premium insurance bundle. Why wouldn't you call Tmobile as soon as this happened?
Sent from my SGH-T989 using XDA App

G1ForFun said:
Tmobile offers gps trackig if u have the premium insurance bundle. Why wouldn't you call Tmobile as soon as this happened?
Sent from my SGH-T989 using XDA App
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Or if u have lookout installed u could track with that and call the police. But whoever has it prob reset the phone by now if they're smart
Sent from my SGH-T989 using XDA App

Seekdroid would be wonders for this..
Sent from my SGH-T989 using Tapatalk

shehrammajid said:
Or if u have lookout installed u could track with that and call the police. But whoever has it prob reset the phone by now if they're smart
Sent from my SGH-T989 using XDA App
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the good thing about tracking through the tmobile insurance way is that they do it on their end right? its not reliant on an app that you downloaded...but i doubt that they will recover it though..its probably more if you left it somewhere, they could remind you of the area you were in or something
ive never used that method so im just guessing here

jdiddy_ub said:
you will have to pay the deductible which is like $140 or something like that...
if you have the higher insurance it has remote tracking...i have never seen anyone go that route though and i would imagine the chances of recovering it are slim to none
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I have the 7.99 insurance one is that the higher one?
Sent from my LG-P999 using xda premium

3617 said:
I have the 7.99 insurance one is that the higher one?
Sent from my LG-P999 using xda premium
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yep...the basic one is like $5
so you should probably call them asap and ask them about tracking it and see how that works
and the deductible is $130..i just checked

Try loading prey on it. You can do it from your cpu and it will tell you where the phone is.

Android_Monsters said:
Try loading prey on it. You can do it from your cpu and it will tell you where the phone is.
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I don't have that app on my phone will it still work
Sent from my LG-P999 using xda premium

3617 said:
I don't have that app on my phone will it still work
Sent from my LG-P999 using xda premium
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why not call tmobile and track it already? you already pay like an extra $2/month for it...and if its an even half-way decent method of tracking...it should be just as good if not better than most of the locator apps you can download since you are doing it through the carrier

jdiddy_ub said:
why not call tmobile and track it already? you already pay like an extra $2/month for it...and if its an even half-way decent method of tracking...it should be just as good if not better than most of the locator apps you can download since you are doing it through the carrier
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If I call i will need my mom's social security number and she will ask why I don't want to tell her until I have absolutely no solutions left cause ill get my ass whooped
Sent from my LG-P999 using xda premium

3617 said:
If I call i will need my mom's social security number and she will ask why I don't want to tell her until I have absolutely no solutions left cause ill get my ass whooped
Sent from my LG-P999 using xda premium
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Well then you would have learned your lesson now wouldn't have you? I honestly don't know why kids these days are carrying $500 phones, its not like they need something that big.
P.S. I don't know what you're still doing on the forums instead of being on the phone with T-Mobile

3617 said:
If I call i will need my mom's social security number and she will ask why I don't want to tell her until I have absolutely no solutions left cause ill get my ass whooped
Sent from my LG-P999 using xda premium
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Well mom whoop my ass, ill just take the ass whooping for my sgs2
Sent from my SGH-T989 using xda premium

If you're so worried about your mom whooping your ass then go steal someone elses sgs2...

bmakk2055 said:
Well mom whoop my ass, ill just take the ass whooping for my sgs2
Sent from my SGH-T989 using xda premium
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You must me black.... Well i am & i used to get beat like a slave lol... Just take it like a man...
Sent from my SGH-T989 using Tapatalk

man your lucky that you have a SG2 and your a kid...i didnt get my first smartphone until i was a senior in college i think..and even then the money was coming out of my pocket
secondly, im pretty sure your out of luck in terms of not telling mom...i dont know how old you are but from the sound of it your probably gonna need her help if you plan on getting your old one back or buying a new one

install plan b from the web market. It will automatically start up and start emailing you its location.
Sent from my SGH-T989

stolen
Call T-Mobile to blacklist IMEI number

Can I exchange my phone?

I got my phone on launch day white and I wanna exchange it for the blue.
Will t-mobile let me exchange it?
What is there guide lines with this?
Sent from my SGH-T999 using xda premium

I believe the exchanging policy is permitted 30 days from purchase (AT&T, idk if that goes for other carriers, but I believe other carriers do have this in some way or another), and that is for a new phone. I don't think you can exchange it for a color, and if you could there is a restocking fee you have to pay.
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iAndropple said:
I believe the exchanging policy is permitted 30 days from purchase (AT&T, idk if that goes for other carriers, but I believe other carriers do have this in some way or another), and that is for a new phone. I don't think you can exchange it for a color, and if you could there is a restocking fee you have to pay.
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Exchanging policy is permitted 30days only in California. The rest of the states are limited to 14days.

liquid.emotion said:
Exchanging policy is permitted 30days only in California. The rest of the states are limited to 14days.
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That is incorrect in my case. I live in New York, and got my phone, the Galaxy S3 from AT&T. I do indeed have the 30 day exchange policy, the woman who helped set up my phone even said so.
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iAndropple said:
That is incorrect in my case. I live in New York, and got my phone, the Galaxy S3 from AT&T. I do indeed have the 30 day exchange policy, the woman who helped set up my phone even said so.
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Only att does that, other carriers do only 14 days, I had all of them myself, unless you get it from a third party store like walmart, best buy, etc (this exclude California)
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jgalan14 said:
Only att does that, other carriers do only 14 days, I had all of them myself, unless you get it from a third party store like walmart, best buy, etc
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Boom. There you go
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iAndropple said:
Boom. There you go
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Maybe he wants 3g over edge since cdma carriers have that
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PulseMonkey said:
I got my phone on launch day white and I wanna exchange it for the blue.
Will t-mobile let me exchange it?
What is there guide lines with this?
Sent from my SGH-T999 using xda premium
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Where do you live, maybe we can trade?
Does yours have any light bleed?
Powered by the SGSIII

From my past experiance they will not exchange it for a diffrent color. Even if you tell them that there is a problem with the white unit. I had to return it, get my money back and purchase it again in the color I wanted. Keep in mind this was before the $50 restocking fee.
Good luck.

saldebot said:
From my past experiance they will not exchange it for a diffrent color. Even if you tell them that there is a problem with the white unit. I had to return it, get my money back and purchase it again in the color I wanted. Keep in mind this was before the $50 restocking fee.
Good luck.
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Good info I forgot to mention that too, that's what they charged me to exchange mine
Sent from my SGH-T999 using Tapatalk 2

You can also purchase a blue back battery cover and then get the blue Spectre Tempered Glass Screen Protector and your phone is now blue....

When ordering mine thru 611, I asked "What if I don't like the white, can I return it for blue, will there be a restocking fee?" and she told me no. I also have PHP and have been a customer since the voicestream days.

Who to call to get a replacement?

What number do I call to get a replacement device? I have multiple screen issues such as the top of my screen is blue, I have horrid black spots on black screens, purple tint at low brightness(although color mods greatly reduce this), and I'm pretty sure there's more that I can't remember currently. Is that enough reason to give them?
Also I have a small dent on the back and I'm wondering if they'll still take it or if that will cause any problems.
Thank you.
Sent from my Galaxy Nexus using xda app-developers app

If phone is under warrenty (sure it is still as its been out less then a year) with HTC and I am sure Samsung too, you have to bring to the carriers corp store so they can look at the issue. If they find no damage due to you or think its truly a warrenty issue, they call Samsung and tell them and you put credit card down and they send you a refurb. If you dont have credit card I think you have to send them yours first..... Well thats the way it works with Verizon and Tmobile with HTC anyway.

I bought it from Google play unlocked with 1 year warranty. I noticed the problems the first week but I went on vacation the 3rd week and procrastinated to get it done. Not its been 3 months lol. Anyway it must be different with the Google play edition.
Sent from my Galaxy Nexus using xda app-developers app

Mylenthes said:
I bought it from Google play unlocked with 1 year warranty. I noticed the problems the first week but I went on vacation the 3rd week and procrastinated to get it done. Not its been 3 months lol. Anyway it must be different with the Google play edition.
Sent from my Galaxy Nexus using xda app-developers app
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I would find a contact number for Google Play. Sure the will swap it with CC on file.
Here is there contact number for Nexus issues,
Talk to a specialist
To contact us by phone, please call 855-83-NEXUS (63987)

iceshark said:
I would find a contact number for Google Play. Sure the will swap it with CC on file.
Here is there contact number for Nexus issues,
Talk to a specialist
To contact us by phone, please call 855-83-NEXUS (63987)
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What do you mean "with CC on file"? Thanks for the info on contact numbers and what not. I'll call when I get to america Monday and give an update.
Sent from my Galaxy Nexus using xda app-developers app

Mylenthes said:
What do you mean "with CC on file"? Thanks for the info on contact numbers and what not. I'll call when I get to america Monday and give an update.
Sent from my Galaxy Nexus using xda app-developers app
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Most want you to give them a credit card to pre auth before sending you out a replacment to protect the company.

iceshark said:
Most want you to give them a credit card to pre auth before sending you out a replacment to protect the company.
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But it won't charge my card right? all I have is 250 (I'm only 16)
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At.&t stores

When do you guys think it will be in ATT stores. The local tmobile shop I think is getting tired of me coming in to play with their display units..
I know the release date but will their be a functioning display before that
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Probably the day of...try going Thursday night. They might have it in back. If your nice enough, they take it out so you can play with it.
Sent from my SGH-I747 using Tapatalk 2

mikdugal1 said:
When do you guys think it will be in ATT stores. The local tmobile shop I think is getting tired of me coming in to play with their display units..
I know the release date but will their be a functioning display before that
Sent from my ADR6350 using xda app-developers app
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i was at bestbuy this afternoon and they have the at&t version on display. i love it. i like the feel of it on the hand. better than the original note

Artimus009 said:
Probably the day of...try going Thursday night. They might have it in back. If your nice enough, they take it out so you can play with it.
Sent from my SGH-I747 using Tapatalk 2
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That only works for cute chicks.

Went to the 5th Ave store in NYC, they have a display unit that they cant bring out until tomorrow. But wont get their shipments until tomorrow. They dont even know whats in the shipment and theyre hoping the Note 2 is on it. And only titanium grey is the only color coming in. No white, yet.

it's there now

lmike6453 said:
it's there now
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Yea I just picked up one of each from the Park/51St store. Can't wait for Best Buy cause they have no clue when its coming out for them.

[Q] HOW TO Purchase 3rd party phone properly

So I might be purchasing a new phone through Craigslist, the guy doesn't have a receipt but claims to work for T-Mobile, and has the phone bought out right paid in full... If I just go to a T-Mobile and have them check the IMEI and the dudes plan, they can pull a receipt for him and me showing that it is paid up correct? Also, how can I go about preventing him from calling it in stolen or lost, and then me having a IMEI corrupted phone? Any word of advice fellas?

He will have to be present to give them permission to access his account. Then he will have to ask for the specific info and let you view it with him.
Then ask a store employee, not him, to remove the s3 from his account and make note of it in yours.
Make sure you view either an e-receipt, or his last two phone bills. Check if he's paying on an eip.
This is just what common sense would tell me to do. Not sure if there's an actual transfer of ownership they can do or what. But I would have to be highly satisfied with the info before handing over my cash!
Its a little extreme, but you could have a bill of sale written up, kinda like when you buy a car from an individual.
Just be comfortable with the situation and seller. It doesn't matter what steps you take, if he does something to get it blacklisted, you'll have no recourse w tmobile I don't think.
Sent from my SGH-T999 using xda premium

DocHoliday77 said:
He will have to be present to give them permission to access his account. Then he will have to ask for the specific info and let you view it with him.
Then ask a store employee, not him, to remove the s3 from his account and make note of it in yours.
Make sure you view either an e-receipt, or his last two phone bills. Check if he's paying on an eip.
This is just what common sense would tell me to do. Not sure if there's an actual transfer of ownership they can do or what. But I would have to be highly satisfied with the info before handing over my cash!
Its a little extreme, but you could have a bill of sale written up, kinda like when you buy a car from an individual.
Just be comfortable with the situation and seller. It doesn't matter what steps you take, if he does something to get it blacklisted, you'll have no recourse w tmobile I don't think.
Sent from my SGH-T999 using xda premium
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Almost exactly what I asked from him and the second I did ask, he backed out and said its too complicated and furthermore removed the post from CL... I didn't think about the last two bills but will if I decide to try again on another seller. Doubt I will though. Will just wait to see if someone buys my s3 or til next paycheck. Thanks Doc.
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mt3g said:
Almost exactly what I asked from him and the second I did ask, he backed out and said its too complicated and furthermore removed the post from CL... I didn't think about the last two bills but will if I decide to try again on another seller. Doubt I will though. Will just wait to see if someone buys my s3 or til next paycheck. Thanks Doc.
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Lol he ran away. Can't trust people
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daxecutioner24 said:
Lol he ran away. Can't trust people
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I don't haha.
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Yeah total scammer. Be careful bro, try Swappa.com
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TheLastSidekick said:
Yeah total scammer. Be careful bro, try Swappa.com
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I'm in az and I personally carry so not too worried. Most wouldn't do a thing if the situation arises to it, all sneaky crack heads lol.
People are super sketch though,I had a conversation yesterday with the person not wanting to meet up at a T-Mobile and wanting my address to come buy my phone lol, they refused the idea of meeting public haha. Ya I resorted to just wanting to buy it at a store instead now. Still wanna sell the s3 though.
Sent from my SGH-T999 using xda premium

mt3g said:
I'm in az and I personally carry so not too worried. Most wouldn't do a thing if the situation arises to it, all sneaky crack heads lol.
People are super sketch though,I had a conversation yesterday with the person not wanting to meet up at a T-Mobile and wanting my address to come buy my phone lol, they refused the idea of meeting public haha. Ya I resorted to just wanting to buy it at a store instead now. Still wanna sell the s3 though.
Sent from my SGH-T999 using xda premium
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Like I said lol, definitely try Swappa.com

TheLastSidekick said:
Like I said lol, definitely try Swappa.com
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I might sell the s3 over swappa, I will definitely look into posting it there next week if need be. Thanks.
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