I got my phone on launch day white and I wanna exchange it for the blue.
Will t-mobile let me exchange it?
What is there guide lines with this?
Sent from my SGH-T999 using xda premium
I believe the exchanging policy is permitted 30 days from purchase (AT&T, idk if that goes for other carriers, but I believe other carriers do have this in some way or another), and that is for a new phone. I don't think you can exchange it for a color, and if you could there is a restocking fee you have to pay.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
iAndropple said:
I believe the exchanging policy is permitted 30 days from purchase (AT&T, idk if that goes for other carriers, but I believe other carriers do have this in some way or another), and that is for a new phone. I don't think you can exchange it for a color, and if you could there is a restocking fee you have to pay.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Exchanging policy is permitted 30days only in California. The rest of the states are limited to 14days.
liquid.emotion said:
Exchanging policy is permitted 30days only in California. The rest of the states are limited to 14days.
Click to expand...
Click to collapse
That is incorrect in my case. I live in New York, and got my phone, the Galaxy S3 from AT&T. I do indeed have the 30 day exchange policy, the woman who helped set up my phone even said so.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
iAndropple said:
That is incorrect in my case. I live in New York, and got my phone, the Galaxy S3 from AT&T. I do indeed have the 30 day exchange policy, the woman who helped set up my phone even said so.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Only att does that, other carriers do only 14 days, I had all of them myself, unless you get it from a third party store like walmart, best buy, etc (this exclude California)
Sent from my SGH-T999 using Tapatalk 2
jgalan14 said:
Only att does that, other carriers do only 14 days, I had all of them myself, unless you get it from a third party store like walmart, best buy, etc
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Boom. There you go
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
iAndropple said:
Boom. There you go
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Maybe he wants 3g over edge since cdma carriers have that
Sent from my SGH-T999 using Tapatalk 2
PulseMonkey said:
I got my phone on launch day white and I wanna exchange it for the blue.
Will t-mobile let me exchange it?
What is there guide lines with this?
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Where do you live, maybe we can trade?
Does yours have any light bleed?
Powered by the SGSIII
From my past experiance they will not exchange it for a diffrent color. Even if you tell them that there is a problem with the white unit. I had to return it, get my money back and purchase it again in the color I wanted. Keep in mind this was before the $50 restocking fee.
Good luck.
saldebot said:
From my past experiance they will not exchange it for a diffrent color. Even if you tell them that there is a problem with the white unit. I had to return it, get my money back and purchase it again in the color I wanted. Keep in mind this was before the $50 restocking fee.
Good luck.
Click to expand...
Click to collapse
Good info I forgot to mention that too, that's what they charged me to exchange mine
Sent from my SGH-T999 using Tapatalk 2
You can also purchase a blue back battery cover and then get the blue Spectre Tempered Glass Screen Protector and your phone is now blue....
When ordering mine thru 611, I asked "What if I don't like the white, can I return it for blue, will there be a restocking fee?" and she told me no. I also have PHP and have been a customer since the voicestream days.
Related
Greetings,
I have a quick question for y'all. I bought the tmo s2 by phone from Tmobile a couple days ago. If I had an issue with the phone and wanted to do an exchange, would I be able to exchange in a store? The thing is I have some small issues like slightly visible vertical lines and some speeches on a black screen but I don't want to send this to only get a worse one. I would really want to exchange in a store because I'd want to check if it's actually better.
Thanks for the help.
You have 14 days from the day you bought the phone to return it. You can go to any tmo store but may pay a restocking fee if you dont go back to the same store.
Sent from my SGH-T989 using xda premium
glory22 said:
You have 14 days from the day you bought the phone to return it. You can go to any tmo store but may pay a restocking fee if you dont go back to the same store.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
That's the thing, I bought from Tmobile over the phone and they sent it to me. I want to know if I can go in a store and exchange it there?
vibrantnoob said:
That's the thing, I bought from Tmobile over the phone and they sent it to me. I want to know if I can go in a store and exchange it there?
Click to expand...
Click to collapse
From my understanding if you didn't buy it from the store then you CAN'T return it to a store. That's the problem with buying it online or over the phone.
Sent from my LG-P999 using xda premium
^ that's correct.
htc2364 said:
From my understanding if you didn't buy it from the store then you CAN'T return it to a store. That's the problem with buying it online or over the phone.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Damn, I was afraid of that. Even if I go to a corporate store?
Edit: Oops.
bighulk666 said:
Edit: Oops.
Click to expand...
Click to collapse
I'm not in Cali
Anybody know if I can go to a corporate store and if they'll let me do an exchange there?
They won't will have to call in.
Sent from my SGH-T989 using XDA App
myunitisz said:
They won't will have to call in.
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
OK, thanks for the help. My issues are very small, I kinda see the vertical lines on grayish backgrounds, and tiny black splotches on black in a dark room. But I think I'll hold onto this one because i'm afraid I'll get a worse one with more issues.
I'm currently an owner of an htc amaze 4g. Ive seen people exchange from the htc amaze to the Samsung galaxy s2. I just want to know how I could do that? I'm really getting tired of the problem that this phone has. I really want a Samsung galaxy s2. What's the easiest way to do that? Should I just buy a new one? :/.
Thank you for reading this.
Sent from my HTC_Amaze_4G using xda premium
I traded my amaze on Craigslist for one.
Sent from my SGH-T989 using xda premium
OP if you bought it w/in 14 days you can exchange it. I did.
Can you still use the 1 year warranty and tmobile warranty after you buy one on craigslist?
Sent from my HTC_Amaze_4G using xda premium
elbarto7 said:
OP if you bought it w/in 14 days you can exchange it. I did.
Click to expand...
Click to collapse
Ive had mine for 2 months.
Sent from my HTC_Amaze_4G using xda premium
jsalazarcervantes said:
Ive had mine for 2 months.
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
What problems are you experiencing specifically? Screen dust?
jordanishere said:
What problems are you experiencing specifically? Screen dust?
Click to expand...
Click to collapse
lol everyone says that. well the i cant put a case on because it makes the wifi signal weaker, the flash messes up the pictures at night, the faceplate creaks when you put pressure on it(its very loud) and haptic keys on the bottom of the screen bleed through the screen of the phone so you can see it lighter on the bottom of the phone. that's a problem with all of the htc amaze. im just tired of all of those problems. i love htc sense though :/. is there any way to put htc sense on the samsung galaxy s2?
jsalazarcervantes said:
Can you still use the 1 year warranty and tmobile warranty after you buy one on craigslist?
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
Officially? No. However I bought a sensation on Craigslist and it stopped charging after a month. I think I broke the charging port. I went to t mobile chat and told them. At one point I was asked where I got the phone. I lied and told them from t mobile and they replaced it with the amaze. My old sgs4g I Gabe to my wife who is on her own plan and she started having software issues so she called t mobile up and had that replaced.
Sent from my SGH-T989 using xda premium
If.you.go.through three.or.mote warranty exchanges in 90days or less, you are offered an alternate exchange. A new phone but there is no.guarantee it'll be the sgs2.
Message relayed from the dark side.
Exodian said:
Officially? No. However I bought a sensation on Craigslist and it stopped charging after a month. I think I broke the charging port. I went to t mobile chat and told them. At one point I was asked where I got the phone. I lied and told them from t mobile and they replaced it with the amaze. My old sgs4g I Gabe to my wife who is on her own plan and she started having software issues so she called t mobile up and had that replaced.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Ohh alright. Let's say I exchange the phone with a sgs2 on craigslist. If the phone breaks and take it to tmobile do I just tell them that I bought it there and I should be off the hook?
Sent from my HTC_Amaze_4G using xda premium
Well if it breaks such as physicoal damage no because that goes through insurance. If its anything related to.manufacturers defect such as rebooting or freezing then yes they'll help you out.
jsalazarcervantes said:
Ohh alright. Let's say I exchange the phone with a sgs2 on craigslist. If the phone breaks and take it to tmobile do I just tell them that I bought it there and I should be off the hook?
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
Message relayed from the dark side.
jsalazarcervantes said:
i love htc sense though :/. is there any way to put htc sense on the samsung galaxy s2?
Click to expand...
Click to collapse
hahaha that made my day. Im pretty sure no dev will want to attempt this. TW is so much better than Sense.
What do you like about sense? Some things you can get back such as home screen movements animation and weather widget
Sent from my SGH-T989 using XDA App
chib1panda said:
If.you.go.through three.or.mote warranty exchanges in 90days or less, you are offered an alternate exchange. A new phone but there is no.guarantee it'll be the sgs2.
Message relayed from the dark side.
Click to expand...
Click to collapse
That is not ture anymore. I went through 4 HTC Sensations and the current one is having issues, and they will not replace it with a different model. I've tried multiple agents and pleaded at several stores.
Well was it within 90 days or less. Its in their policy. They are probably untrained or overlooking it. I have done this on two occassions. You can always have them transfer you to retention. Or if you complain hard enough you can initiate them to look at their policy. My wife has the mytouch 4g and had some freezing issues last month. She went through two exchagnes in a matter of weeks. The Rep told her at both the store while I was there and one on chat that if she specifically had three or more exchanges for the same device within 90 days an alternate phone would be offered. It is similar to or better. The reps can't choose as it chides the most comparable phone to your current one as well as same price or more. Sometimes they offered another option. It would be worth mentioning the policy next time or speaking to a manager and or retention.
gallaxxeess said:
That is not ture anymore. I went through 4 HTC Sensations and the current one is having issues, and they will not replace it with a different model. I've tried multiple agents and pleaded at several stores.
Click to expand...
Click to collapse
Message relayed from the dark side.
Stay away from Craigslist, lots of insurance scams, water damage, etc. Just take the Amaze back to T-Mobile and ask what they can do for you.
Sent from my SGH-T989 using xda premium
quest4fire said:
Stay away from Craigslist, lots of insurance scams, water damage, etc. Just take the Amaze back to T-Mobile and ask what they can do for you.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
What do you mean by insurance scams?
Sent from my SGH-T989 using xda premium
chib1panda said:
Well was it within 90 days or less. Its in their policy. They are probably untrained or overlooking it. I have done this on two occassions. You can always have them transfer you to retention. Or if you complain hard enough you can initiate them to look at their policy. My wife has the mytouch 4g and had some freezing issues last month. She went through two exchagnes in a matter of weeks. The Rep told her at both the store while I was there and one on chat that if she specifically had three or more exchanges for the same device within 90 days an alternate phone would be offered. It is similar to or better. The reps can't choose as it chides the most comparable phone to your current one as well as same price or more. Sometimes they offered another option. It would be worth mentioning the policy next time or speaking to a manager and or retention.
Message relayed from the dark side.
Click to expand...
Click to collapse
For clarification tmobile use to do that they dont always anymore speaking with retention will do nothing in terms of that we cant force it to happen neither can a manager either your given the option or not. I believe they made changes to prevent people fraudelantly doing this just because they know the policy. Best thing you can do is sell your phone and just buy a galaxy s 2 used, just find a reputable seller.
Sent from my SGH-T989 using XDA App
That's lame. So they'd rather have an unhappy customer that's gone through many refurbished versus, than just shipping out a newer. Phone? I can see how warranty stuff can be abused.
ebatr8 said:
For clarification tmobile use to do that they dont always anymore speaking with retention will do nothing in terms of that we cant force it to happen neither can a manager either your given the option or not. I believe they made changes to prevent people fraudelantly doing this just because they know the policy. Best thing you can do is sell your phone and just buy a galaxy s 2 used, just find a reputable seller.
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
Message relayed from the dark side.
twolfekc said:
What do you mean by insurance scams?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
People sell their phones on Craigslist and then report it lost/stolen and file an insurance claim with T-Mobile/Assurion. They get shipped a replacement phone and your phone gets blacklisted which means it wont work on T-mobile.
Thought I'd share this link
Fuuuuuuuuuuuuuuuu I'm officially pissed I just brought this phone Saturday...
Sent from my Galaxy Nexus using xda premium
dcowboys2184 said:
Fuuuuuuuuuuuuuuuu I'm officially pissed I just brought this phone Saturday...
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
return and rebuy?
Idk why they just don't right "FREE" in nice big letters...
Sent from my Galaxy Nexus
Mitchmoney said:
Idk why they just don't right "FREE" in nice big letters...
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
"FREE" causes a lot of issues with a lot of consumers, mostly with expectations. Plus, the "freebie hunter" crowds, the kind that will bring 50 coupons to the grocery checkout aisle and buy groupons to places that they already go to every week (and are cheap to begin with) are horrible customers.
Just adding the penny makes a world of difference.
You can't do that can you?
Sent from my SPH-D710 using xda premium
dcowboys2184 said:
You can't do that can you?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Yes if you just bought it then you should be able to return the phone then just order it through Amazon...
Sent from my Galaxy Nexus using Tapatalk 2
Tick that you are an existing customer or have a family account and watch the price soar.
Even if I'm a new customer
Sent from my Galaxy Nexus using xda premium
Yes if you are a brand new customer...which kinda sucks but o well I got for $150
Sent from my Galaxy Nexus using XDA
dcowboys2184 said:
You can't do that can you?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Yes. You're entitled to return your device if you're not satisfied with it within a particular period.
Just make sure that they cancel your contract as well.
Amazon has been pretty nice with their return policy, I have returned items that doesn't have issues but I wasn't happy with. I just wrap up everything neatly as possible and usually get full refund minus shipping.
I know there are many people on contract, but for me I wouldn't even pay 1 cent and enter two years contracts. You have to pay double ETF if you need to change carrier, one to Amazon and one to the Carrier.
Early Termination Fee (ETF)
If I terminate this Agreement before the end of my Commitment, I will pay an ETF of up to $325 if purchasing certain specified Equipment (e.g., Smartphones) OR up to $150 for other Equipment for each tel. no. associated with my service as indicated in the Terms of Service.
Click to expand...
Click to collapse
But this is nowhere compared to RatShack.
Well, do ya?
Sent from my SPH-D710 using xda app-developers app
I don't think so. Get a black case. I almost looks black then.
Sent from my SPH-L710 using xda app-developers app
I guess I'm going to have to get one...they have some pretty good deals at cruzerlite, perhaps I'll get one of those
Sent from my Transformer Prime TF201 using xda app-developers app
They can't afford more colors
They didn't all their money bringing iPhones to their network
Sent from my SPH-L710 using xda premium
gtuansdiamm said:
They can't afford more colors
They didn't all their money bringing iPhones to their network
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
Sad, but probably true. Can't help you on the front housing, but you can buy back covers on eBay for cheap...in just about any color you want. Lol
Sent from my JBombed SGS3 v4.3 in pink and blue! : )
What about the 64gb one? I was waiting but not sure I want to wait much longer
Sent from my MB855 using xda premium
Would be nice if they offered some other colors. I got to play with a co-worker's white SGS III yesterday and I actually liked it. Still trying to decide if I want the SGS III or the EVO LTE
Sent using my HTC EVO 4G and a magic wand
Well if they come out with one...I hope its within 30 days of my purchase, so I can take advantage of that return/exchange policy
Sent from my SPH-D710 using xda app-developers app
Jcossack88 said:
Well if they come out with one...I hope its within 30 days of my purchase, so I can take advantage of that return/exchange policy
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
14 days, not 30
stock unrooted gs3
ajk511 said:
14 days, not 30
stock unrooted gs3
Click to expand...
Click to collapse
I'm in California, its law to have a 30 day return policy. Unless they post (in writing) at each entrance and cash register, while clearly explaining such after each purchase. Last time I went to Sprint....I didn't see any signs.
Sent from my SPH-D710 using xda app-developers app
Sprint has signs at the front of all corporate retail locations that state the return policy. Also the contract clearly states the return period and it is given verbally by the sales personnel at the time of purchase. Sprint is well aware of California laws but remember that authorized retailers such as best buy have a 30 day return policy that is only for the device itself. The contract expiration is 14 days no matter where you buy the device from and regardless of what you decide to do with the device itself. (keep it, sell it, return it for refund, throw it in the river, etc) So technically you can return the device after the 14 day contract period for a full refund but you will still be held in contract without the new device active on your line of service. So do all of your evaluations within the first 14 days no matter where you decide to buy your new phone. Just making this clear to some who find this a bit confusing.
Eventually it will
??>>
Jcossack88 said:
Well, do ya?
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
I don't think so .. but I seen a friend with a green gs3 from sprint no case
I haven't even seen green advertised anywhere
Sent from my SPH-D710 using xda app-developers app
Depends, I guess. Has anyone heard of plans for any hardware revisions? Maybe later on there will be different colors for different editions. To me, this "pubic blew" looks close enough to charcoalish-black that I'm satisfied. I'm putting an ugly otterbox on it anyway.
We have a number of phones that we will be upgrading soon, however we would like to change them all over to Note 2s.
Where is the lowest priced spot to get them at on Family account upgrade?
Thanks a ton!
PS:
The lowest I have been able to find is $149.
Where did you see for $150?
Sent from my SPH-L900 hybrid
supertwin33 said:
Where did you see for $150?
Sent from my SPH-L900 hybrid
Click to expand...
Click to collapse
+1
Sent from my SPH-L900 using JellyBombed Tapatalk 2
If you found it at $150 I'd just cut your losses and go with it because you're not finding it any lower than that lol
Sent from my SPH-L900 using xda premium
150 is a Amazing Price they are usally 299 or 199
Sent from my SPH-L900 using xda app-developers app
Amazon Wireless, and Best Buy will match it.
One thing I also noticed they have started doing is upgrade prices are not the same discount you will get for starting and new line or account.
Sent from my SPH-L900 using xda premium
jt513 said:
Amazon Wireless, and Best Buy will match it.
Click to expand...
Click to collapse
BB told me they stopped Price Matching phones......
Geronimo.USMC said:
BB told me they stopped Price Matching phones......
Click to expand...
Click to collapse
I'm guessing it depends on the store. The bb I went to for both my fiancée and I had the same price as amazon at the time, but I still asked out of curiosity cuz I seen others saying they don't anymore, and the guy I spoke to said they still do. Granted this was a couple months ago, but even them people were saying both ways..
Sent from my SPH-L900 using xda premium
sparytrainor said:
I'm guessing it depends on the store. The bb I went to for both my fiancée and I had the same price as amazon at the time, but I still asked out of curiosity cuz I seen others saying they don't anymore, and the guy I spoke to said they still do. Granted this was a couple months ago, but even them people were saying both ways..
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
They no longer price match on contract device's, will still price match off contract price tho. They changed it somewhere around the first of March I believe it was and it was company wide. Best Buy Mobile stores can occasionally be convinced to price match still if you get a cool manager, their policies aren't identical to regular Best Buy so they have a little more leeway on price matching as long as the manager isn't being a douche.
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