well, ive asked before but people told me i have to pay 100 dollars to fix my screen. it works it just has cracks. so, today i got on sprint chat and they told me they would fix it free.... so any help? sadly i dont have 100 to get me a new one...
davidc23 said:
well, ive asked before but people told me i have to pay 100 dollars to fix my screen. it works it just has cracks. so, today i got on sprint chat and they told me they would fix it free.... so any help? sadly i dont have 100 to get me a new one...
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Click to collapse
I think the cost is actually $35 for a screen replacement.
Every sprint store I've been to has stopped the $35 replacement policy.
They'll gladly take a Benjamin off of your hands though & ship you out of the door with a new screen/replacement phone
Necrosan said:
Every sprint store I've been to has stopped the $35 replacement policy.
They'll gladly take a Benjamin off of your hands though & ship you out of the door with a new screen/replacement phone
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Click to collapse
+1 sprint changed their repair policy to not include the damaged screens. You can always hit a repair center and try but I think your pretty much out of luck
Sent from my Evo while i should be working
Name your price, ill buy the phone off you
Sent from my PC36100 using XDA App
iitreatedii said:
Name your price, ill buy the phone off you
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Currently trying to get it to stock
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Related
http://forum.ppcgeeks.com/htc-evo-4...om/exec/obidos/ASIN/B003N9B3CY/B00011AB0A-20/
I was gonna post this as well. Does anyone know how to get that price with an existing line that is eligible for upgrade?
Hey... I think this thing makes phone calls too!
Im gonna cancel mine.. I just bought mine a week ago.. I have 30 days to cancel and Im going to do it! This is BS! Well its damn good, but I paid 300-100 mail in rebate..
Now they are allowing a company to sell it for 100 bucks, for the SAME EXACT thing?
NO WAY!!
fastfed said:
Im gonna cancel mine.. I just bought mine a week ago.. I have 30 days to cancel and Im going to do it! This is BS! Well its damn good, but I paid 300-100 mail in rebate..
Now they are allowing a company to sell it for 100 bucks, for the SAME EXACT thing?
NO WAY!!
Click to expand...
Click to collapse
welcome to the American economy and capitalism.
Sprint gave me a credit of the difference .. woooot
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Now if there was a way to get it at that price if you are not eligible for upgrade.. like my wife
You think they are doing this so that people won't jump ship and swim to Verizon to pick up an iPhone when those come out?
fastfed said:
Sprint gave me a credit of the difference .. woooot
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
You buy from them or another place (bb rs)
ms79723 said:
You think they are doing this so that people won't jump ship and swim to Verizon to pick up an iPhone when those come out?
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Click to collapse
maybe but they have been saying Verizon was going to get an iphone for years and so far. ... well you can see where that has gone. Still just rumors. they may eventually get it but i wouldn't hold my breath if you are waiting for it.
its says $179, am i missing something here?
ghostyroasty said:
Now if there was a way to get it at that price if you are not eligible for upgrade.. like my wife
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Click to collapse
Can't help, but I can say, when you are eligible for a wife upgrade do as many 30 day trials as possible.
06g35meister said:
its says $179, am i missing something here?
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Click to collapse
Sales over :-(
Hey... I think this thing makes phone calls too!
Friend just bought 4 with and ed1500 plan. 399 shipped with fees waved.
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treckin said:
Friend just bought 4 with and ed1500 plan. 399 shipped with fees waved.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
nice, a family of EVO's! personally my family loves using TiKL, the push to talk app.
How does it work?
I have TEP and a scratch on my screen but I don't wanna pay 100 to replace it. I can just bring it in and they'll fix it?
Sent from my SPH-D700 using XDA App
I cracked my screen peru good (shattered) they fixed it for free
Sent From Da Hood.
A_Flying_Fox said:
How does it work?
I have TEP and a scratch on my screen but I don't wanna pay 100 to replace it. I can just bring it in and they'll fix it?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I cracked the screen on my Hero and when I called Sprint, they told me it was $100 deductable and told me the site to go to to get it fixed. I certainly hope that the Sprint store wouldn't have fixed it for free, because I just bought the Epic instead of paying the deductable.
If you go into a corporate store, they are more flexible, everything over the phone is handled poorly.
If you take it to a sprint repair center they are supposed to replace the screen for free if you have tep and for $35 if you don't have tep. This was a new policy implemented by sprint in late October.
Sent from my SPH-D700 using XDA App
My touchscreen is horribly acting up...I have bestbuy's $10 monthly insurance. Anyways, when I type, it registers multiple touches and makes my swype type words that I don't want. If this a hardware or software issue? The touchscreen is also not as accurate either.
I was on ec05 and running ext4, midnight rom v5.2, bonsai 4.0.4 kernel (I think). I also flashed blue mattel theme, incase that matters. Its also not just swype, when I hold my finger down on threads, the screen shakes as if I am constantly moving my finger, but im not.
I flashed reRFS stock and it semmed to help, but only to an extent.
Sent from my SPH-D700 using XDA Premium App
Did you try ODIN? If ODIN doesn't fix it then it confirms that it is indeed a hardware issue.
063_XOBX said:
Did you try ODIN? If ODIN doesn't fix it then it confirms that it is indeed a hardware issue.
Click to expand...
Click to collapse
Im at a friends house a atm, but ill try odin asap. Bestbuy's insurance covers me, right?
Sent from my SPH-D700 using XDA Premium App
Overstew said:
Im at a friends house a atm, but ill try odin asap. Bestbuy's insurance covers me, right?
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
I read somewhere they don't care if your rooted but id try odin and take it in and they should have it in like 2 days.
Sent from my SPH-D700 using XDA App
Overstew said:
Im at a friends house a atm, but ill try odin asap. Bestbuy's insurance covers me, right?
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
Yup, and new Rapid Exchange gets you a new phone in 2 days.
Odin fixed it. Not sure what went wrong...oh well.
Thanks guys.
Sent from my SPH-D700 using XDA Premium App
My wifes epic got messed up and she too has the bestbuy $10 insurance.... trust me, they don't care what ROM you have but your in for a treat:
* Rapid exchange only quilifies for the iphone and blackberry.
* They will have to ship your phone out** and wait till they can "repair" it.
** the first time we shipped it, it took 1 month to come back. When we tested the phone in store, nothing we told them to fix was fixed and their response to that is "we have to ship it out again..." its been 15 days now (almost 2 months in total) and even as they said that they would "expedite" no news....
Besbuy insurance = never ever again!
Sent from an Epic with 4G
megabiteg said:
My wifes epic got messed up and she too has the bestbuy $10 insurance.... trust me, they don't care what ROM you have but your in for a treat:
* Rapid exchange only quilifies for the iphone and blackberry.
* They will have to ship your phone out** and wait till they can "repair" it.
** the first time we shipped it, it took 1 month to come back. When we tested the phone in store, nothing we told them to fix was fixed and their response to that is "we have to ship it out again..." its been 15 days now (almost 2 months in total) and even as they said that they would "expedite" no news....
Besbuy insurance = never ever again!
Sent from an Epic with 4G
Click to expand...
Click to collapse
Please check your facts. Sprint started Rapid Exchange for all their smartphones on April 19th with Best Buy. Several people on these forums have already used it.
kennyglass123 said:
Please check your facts. Sprint started Rapid Exchange for all their smartphones on April 19th with Best Buy. Several people on these forums have already used it.
Click to expand...
Click to collapse
He had me scared for a moment. LOL I couldn't go a month without my phone!
But I'm lucky that my phone is working again.
When I exchanged my phone worth sprint. I got to keep my old phone while my new refurbished one was shipped to the sprint store. 4 day wait
Sent from my SPH-D700 using Tapatalk
So what if your screen cracked what do they do?
Sent from my SPH-D700 using XDA App
castro08 said:
So what if your screen cracked what do they do?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Best Buy insurance will replace it with a new phone no charge. Sprint TEP will replace it with a refurb for $100. If you have no insurance they may be able to replace the screen for $35. Cracked screens are considered user damaged not a warranty type item.
MysteryEmotionz said:
When I exchanged my phone worth sprint. I got to keep my old phone while my new refurbished one was shipped to the sprint store. 4 day wait
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
Maybe Best Buy will get there one day...they just started the Rapid Exchange program. But they do at least get you a new phone not refurb and so far average time is a day or two. BUT they do not cover lost or stolen phones like TEP. I think I am going back to TEP on my next phone since I doubt they will let me switch back.
My bb just gives you a new phone when you bring it in as long as its in stock. Been that way for over 2 years now. Plus it allows you to upgrade if you wanna pay the dif of the 2 phones. My epic was only 10.24 the cost of the new protection plan.
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5FOOTER said:
My bb just gives you a new phone when you bring it in as long as its in stock. Been that way for over 2 years now. Plus it allows you to upgrade if you wanna pay the dif of the 2 phones. My epic was only 10.24 the cost of the new protection plan.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Nice. Need to go to your BB...where you live?
Do you BONSAI?
Northern VA
Sent from my SPH-D700 using XDA App
Does anyone have the hook up when it comes to getting replacement devices? Long story short I filed a complaint with Sprint because I was hung up on and disrespected by customer service because my device is not fixable, noone at Sprint is comprehending what I'm telling them. So they tell me I'm "sh*t outta luck" and yea they actually said that to me. Any help please??
Sent from my PC36100 using XDA App
What is wrong with ur EVO?
Sent from my Synergized Evo with aggressive Freedom using the XDA app
Where do you live? State wise? And city wise? And yeah agree with above post what's up with your EVO
TrevE Supporter!
My charging port is broke. I have no way to charge it
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have you tried going into a Sprint Repair Store to see if they can replace it?
TrevE Supporter!
Apparently the charging port on the EVO 4G is directly connected to the motherboard and isn't replaceable
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I thought I heard somebody found some dude on eBay or Craigslist or sumthin like that for that fix
TrevE Supporter!
Yeah someone mentioned a Guy fixing them for 50 bucks on eBay.
sent from my nike hating evo!
THREESTRIPEBRAND said:
Yeah someone mentioned a Guy fixing them for 50 bucks on eBay.
sent from my nike hating evo!
Click to expand...
Click to collapse
Yep I'm glad I wasn't the only one that saw that
All you gotta do is find him and send your phone to him and he'll send it back
TrevE Supporter!
Same thing happened to mine, I took it into Sprint. I told the tech guy that my charging port was loose and it wouldn't charge. As I started to go into further detail, he told me it was a known issue, that it couldn't be repaired, and that he'd have me a replacement the next day after 3pm.
It was my first real one on one experience with customer service and I was impressed. I do have insurance, which he said was why I was getting a replacement free of charge, which is confusing since so many people say that insurance is only for things that require a deductible. I think insurance has a warranty of its own or something, but I'm not sure about that.
If you have insurance, just take it into the store and hopefully you'll get the same service I did. If you don't have insurance but it's still under its one year warranty from HTC then you can go that route. If you want to place a complaint, you can email Dan Hesse's office directly. I don't know the email address but you should be able to find it via Google. A lot of people have had issues resolved by doing so.
Supersonic Evo 4G | MIUI | Tapatalk
Dans email is [email protected]
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I emailed Dan. Now I guess I just wait for a response. Lol.
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So my mom epic 4g touch is watered damaged and I was told to call ausurion and I would have to pay a 100 deductible would I have to give them the s2? And if I do can I just report the phone stolen and if I do is it the same 100 deductible and I'm asking because my little brother can use it as a music player til it breaks completely. Idk if this is OK to ask here so mods sorry ahead of time. Any help with this would be appreciated.
Sent from my HTCONE using Tapatalk 4
chriswbush said:
So my mom epic 4g touch is watered damaged and I was told to call ausurion and I would have to pay a 100 deductible would I have to give them the s2? And if I do can I just report the phone stolen and if I do is it the same 100 deductible and I'm asking because my little brother can use it as a music player til it breaks completely. Idk if this is OK to ask here so mods sorry ahead of time. Any help with this would be appreciated.
Sent from my HTCONE using Tapatalk 4
Click to expand...
Click to collapse
My understanding is you pay your deductible after submitting an "affidavit" about what happened, and they ship you a replacement phone the next day, so it's not a one for one swap, so your little brother can use it as an expensive mp3 player. . Just curious, did you try putting the phone in a bag of rice for a few days before giving it up for good? Might save you 100 bucks. Just sayin' Good luck! :thumbup:
Sent from my SPH-D710BST using xda premium
jdsingle76 said:
My understanding is you pay your deductible after submitting an "affidavit" about what happened, and they ship you a replacement phone the next day, so it's not a one for one swap, so your little brother can use it as an expensive mp3 player. . Just curious, did you try putting the phone in a bag of rice for a few days before giving it up for good? Might save you 100 bucks. Just sayin' Good luck! :thumbup:
Sent from my SPH-D710BST using xda premium
Click to expand...
Click to collapse
I've tried everything and the phone works it's just it's so slow my gfs epic 4g runs faster lol but thank you a lot for the info
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How do you mean it runs slow? Could it be there is a bunch of stuff taking up ram? If you have any experience flashing roms you might want to check out some of the awesome work in the dev section. Some really top notch stuff over there right now.
sent from my Provari with a mini rda!
That is also insurance fraud to report it as stolen when it is still in your possession, while the chances of getting caught are next to none but just something to think about it least
Making the iPhone jealous one user at a time.
patrao_n said:
How do you mean it runs slow? Could it be there is a bunch of stuff taking up ram? If you have any experience flashing roms you might want to check out some of the awesome work in the dev section. Some really top notch stuff over there right now.
sent from my Provari with a mini rda!
Click to expand...
Click to collapse
Yeah I put the official jb update and it ran a bit better may just be the phone slowly dying
mkfryan said:
That is also insurance fraud to report it as stolen when it is still in your possession, while the chances of getting caught are next to none but just something to think about it least
Making the iPhone jealous one user at a time.
Click to expand...
Click to collapse
And I may just file the report for repair seems like asurian doesn't want the damaged phone since it was water damaged and honestly it wouldn't sit with my conscious to do that
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chriswbush said:
Yeah I put the official jb update and it ran a bit better may just be the phone slowly dying
And I may just file the report for repair seems like asurian doesn't want the damaged phone since it was water damaged and honestly it wouldn't sit with my conscious to do that
Sent from my HTCONE using Tapatalk 4
Click to expand...
Click to collapse
What? Asurion takes any phone back no matter what's the damage when they give you a new one. They even give you an envelope when reported lost or stolen just in case the phone ever gets back in your possession so you can return..
Sent from my SPH-L900 using xda app-developers app
RayTrue04 said:
What? Asurion takes any phone back no matter what's the damage when they give you a new one. They even give you an envelope when reported lost or stolen just in case the phone ever gets back in your possession so you can return..
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
News to me. Thanks for the info.
Sent from my SPH-D710BST using xda premium
jdsingle76 said:
News to me. Thanks for the info.
Sent from my SPH-D710BST using xda premium
Click to expand...
Click to collapse
No problem. It's even noted on the site when filing a claim. I go through phones like crazy and I read everything. It goes something along the lines like any found devices claimed through Asurion are the property of Asurion and must be returned yada yada.. Something like that, it's been a while I lost or had a phone stolen lol
Ps: I had two claims this year. I would gladly screencap the email they sent me thanking me for returning my liquor damaged EVO LTE that was completely fried. So if they would take a liquor damaged one with a fried motherboard why not a water damaged one which still powers on?
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chriswbush said:
So my mom epic 4g touch is watered damaged and I was told to call ausurion and I would have to pay a 100 deductible would I have to give them the s2? And if I do can I just report the phone stolen and if I do is it the same 100 deductible and I'm asking because my little brother can use it as a music player til it breaks completely. Idk if this is OK to ask here so mods sorry ahead of time. Any help with this would be appreciated.
Sent from my HTCONE using Tapatalk 4
Click to expand...
Click to collapse
A big part of me thinks Asurion is complete rip off. I used them once and paid the $100 deductible which pi$$ed me off because I had been paying them $9 a month over the past 4 years- enough to cover the cost of a new premium smartphone and the $100 deductible. And once I got my replacement phone (refurbished, not new) the first month or so were covered by the Sprint warranty yet, I still got charged me $9 for the "Asurion".
They want you to believe the replacement phone they are sending you cost them the same retail price you'd have bought it for from Samsung but that's bull****. I am sure they get them for buy them from sprint for whatever sprint pays for recycled phones., probably $50 then they mark it up 100% and viola $100 deductible. And if you tell Asurion you want a new phone instead of a refurbished phone they'll lie to you and tell you Samsung doesn't make the D710 anymore. But one visit to the Samsung website suggests otherwise.
In short I wouldn't think twice about getting over on Asurion.
And no it's NOT Insurance fraud. Insurance fraud is a crime when committed against a real insurance company which is regulated by the state.
Ask these people if they think you should stick it to Asurion.
Take the phone apart and hit the board lightly with rubbing alcohol and a soft tooth brush.
Before you do tho take a few pics of the board and post them and ill let ya know the extent of the damage
Sent from my SPH-D710 using xda premium
I just went ahead and reported the phone water damaged and I'm just going to pay the 100 deductible I did get a call from assurion saying they do limited these forums and advises against fraud and they do monitor these forums.
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