Develop Bugs

Hermes 8525 Display gone white !!! HELP!!!

My Hermes 8525 display has gone fully white.. I cant see or do anything on it.. Anyone got any idea why this is so ??
8525,
Dutty's Premium Windows Mobile 6

try searching...
typed in " white screen hermes" and came up with a heap of links... heres 1 : http://forum.xda-developers.com/showthread.php?p=2254487

Did the display fade to white? Or did you turn your screen back on and find it was all white?
There's a known problem for HTC Hermes with the D-pas causing white screen, and a little mod to fix it by putting something behind the D-Pad itself such as a small very thin piece of foam. Obviously this requires taking your mobile apart.
If you flashed and then got a white screen I'd try getting into your bootloader and take it from there....

2 solutions
Hi,
had the same problem. I took the battery out (read this in one post somewhere here) and then everything went ok. I also saw the post about the dpad, but was not nessesary. Although I think I was just lucky. I think that it happens often, you should do that.
Regards,

They display faded into White.. It was working fine. one fine day, as i was replying to a text message.. or when searching phone book.. or any action.. slowly the entire screen faded into white.. once i did a restart and removed the battery a cpl of times and it seemed ok.. but now its permanently white.. i cant even enter boot logger mode.. or even if i did, i wont know or cant see that i am in bootlogger mode...
Any ideas??
southeastblue said:
Did the display fade to white? Or did you turn your screen back on and find it was all white?
There's a known problem for HTC Hermes with the D-pas causing white screen, and a little mod to fix it by putting something behind the D-Pad itself such as a small very thin piece of foam. Obviously this requires taking your mobile apart.
If you flashed and then got a white screen I'd try getting into your bootloader and take it from there....
Click to expand...
Click to collapse

1st, scuse please 1st post, bad day at work...
1. Does it get hot anywhere on the front of the hermes. A mate of mine had a capacitor burn out that caused white screen...
2. Try opening the keypad then reseting. This worked for mine BUT it is a pressure issue and as I closed it found that touching a certain spot in the bottom right corner of the casing would make it whitescreen again.
Other than that you might have to open up your hermes to try and fix...
Heres how to open up :http://michael-channon.spaces.live.com/PersonalSpace.aspx?_c02_owner=1
Make sure you have the correct tools though as it makes life easier. No. 6 torque key and a flat bladed screwdriver are good..
Cheers...

I just had the same problem on my TyTN. Everything but the cover and battery was replaced in warranty and now it is solved. It seem to be the connectors to the screen that crack.

southeastblue said:
There's a known problem for HTC Hermes with the D-pas causing white screen, and a little mod to fix it by putting something behind the D-Pad itself such as a small very thin piece of foam. Obviously this requires taking your mobile apart.
Click to expand...
Click to collapse
Read the thread for this and see if you are having the same problem as many of these people. It helped me figure my own problem out a lot. Good luck

Dillsnik said:
Read the thread for this and see if you are having the same problem as many of these people. It helped me figure my own problem out a lot. Good luck
Click to expand...
Click to collapse
This is the same thing that happened to me At&T told me it was the D-pad because that broke before my white screen issue and they replaced it for me

white screen probs
had the same problem on a few hermes now....replaced the screen to no availl....after many other trials i replaced the circuit board under the d-pad and problem sloved.....i havnt got the know how to test the board for faults but i would agree that the board is the problem any one know what the function of the part is exactly....screen controller????

screws...
I had the same problem and was able to fix it temporarily using the foam-behind-the-Dpad-connector trick several (like 6 or 7) times but it always went white again within a few days. I finally got it to stick by loosening the tiny screws on the connector very slightly...haven't had a problem since. I'm not entirely convinced it wasn't just completely luck though. But seriously after so many times trying different thicknesses of foam and banging my head against the wall, I'm glad something worked. And now I can take it apart and put it back together in about 7 minutes, so that's a bonus! Might be worth a try if the foam thing doesn't work. Good luck.
-Nevins

Hey thanks all you guys.. I guess its the D-Pad connector issue.. will follow the resolution suggestions.. I will let you know if that helped...

mine fades to white everyonce in a while then comes back or i have to take the battery out and all is fine. it did it when i put wm6.1 on it. was perfect before i did that.

hi there
ive been having this issue for ages and have opened my handset to reseat the connector no fewer than 14 times in the last 2 weeks
today i had a breakthrough though,
what i did was completely cleaned the connectors using rubbing alcohol and a q-tip
the important bit: RESEAT the connector properly. it may look like its reseated but look at it side on and it should be perfectly flat, and if necessary push on it a little to make sure its seated
then, on the back cover (which you removed to get access to th d-pad) you'll notice a little rectangle 'pad' there roughly in the same place as the d-pad connector
get a white sticky label, or a post-it note or whatever and stick a little piece over that
then seal your phone back up and it should work.
i cant promise anything though, and any damage you do to your phone is entirely your responsibility

[Q] DInc totally futzed? Probably...

...but it doesn't hurt to ask. I got an old first-day-out DInc that I was using for streaming music (hasn't been a phone in a while). Roughly a year ago, it took a half dip in a toilet. When that happened, my screen started having a blue tint occasionally but I could bend it slightly and the pressure would snap it back. Long story short, never smart to do that to inflexible items, duh. That stopped working a few months ago and I was stuck with a blue tinted screen. This morning I got two bright lines and a screen freeze, so I pulled the battery and restarted and voila! Nothing but a white line and/or the Matrix and when it boots into the OS, the system bar is in the middle of the screen and it doesn't work.
I attached a photo and I was wondering if anyone had any idea about what part could be at fault and if it's even remotely worth it to try and fix it?
Thanks!

yellow screen tint/spot FIX!

1) go to display settings and set sleep to never turn off and brightness to full
2) install 'dead pixel detect and fix' from market
3) open 'dead pixel detect and fix' select colors, custom then a nice bright yellow
4) once your screen is bright yellow put on charge and leave for the night
I'm unsure if this fixed my problem or just a coincidence that my screen got better over night anyway but I thought I would share to see if it helps anyone else.

djpoe said:
1) go to display settings and set sleep to never turn off and brightness to full
2) install 'dead pixel detect and fix' from market
3) open 'dead pixel detect and fix' select colors, custom then a nice bright yellow
4) once your screen is bright yellow put on charge and leave for the night
I'm unsure if this fixed my problem or just a coincidence that my screen got better over night anyway but I thought I would share to see if it helps anyone else.
Click to expand...
Click to collapse
This sort of trick helped me solve flickering but only temporarily.. I think yout problem will come back as well
Sent from my GT-N7000 using xda premium

It had been 2 days and is still good. I read up that a lot of one x's have the same problem, yellow smudges appears about 3 days after purchase but suppose to fade after about 2 weeks. So I don't think it will return this is just to speed things up a little.

I thought that it was due to hardware, but maybe not so much?

Well ill try to work on it for few days on full brightness, maybe it will reduce the glue grain, I noticed its on all one Xs they just vary in intensity

Sometimes pixels get stuck at a colour and flashing the area between different colours really fast can fix it.
Sent from my HTC One X using xda premium

Unfortunately my screen is yellow at the bottom and every pixel app I find has the menu bar there. What I did do though was leave chrome on the settings page and it did help to reduce it., however I've just been playing some fruit ninja. My phone got hot the touch screen stopped working correctly and the yellow is back worse than before

I am trying this now and will let it run overnight.
I currently have 2 yellow spots on the top of my screen. Hoping this will make them go away faster.

chris_lyon82 said:
Unfortunately my screen is yellow at the bottom and every pixel app I find has the menu bar there. What I did do though was leave chrome on the settings page and it did help to reduce it., however I've just been playing some fruit ninja. My phone got hot the touch screen stopped working correctly and the yellow is back worse than before
Click to expand...
Click to collapse
My yellow blobs was at the top of the screen, so the black menu bar at the bottom wasnt a concern for me. I am currently using tripndroids cm9 build that takes the black bar away and gives you full resolution use. Only attemp cm9 if your boot loader has allready been unlocked, so you can still replace your phone if things dont improve.
for anyone using cm9 they dont have the option to turn display sleep off completly, so i would recomend downloading an app callled 'screen on' that does the job from the market.

The yellow tint/spot isnt a hardware fault. It comes from poor manufacturing processing. If you squeeze hard on the edge of the screen for prolonged time, the yellow tint/spot appears. Once the pressure on the screen is normalized, the tint/spot will be gone. However, there is a chance that prolonged pressure will cause permanent damage, it is wise for you guys NOT to put your H1X into your jeans pocket!
Sent from my HTC One X using XDA

treebill said:
Sometimes pixels get stuck at a colour and flashing the area between different colours really fast can fix it.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
That can be achieved by just clicking fix on the dead pixel app, when i attempted this for about 2 hours i never saw any changes as after just trying a constant yellow i instantly saw that my screen got brighter, whiter and the yellow smudges on top of my screen started to fade. I compare to my partners one x to check for improvements.

Any luck?
Sent from my HTC One X using XDA

I do hope that this solution help you with that problem.. however there must be a reason why HTC help support keeping my HOX at their location , as far as I know they waiting for new battery as well as NEW LCD..according to that information must be smth wrong with LCD... (yellow dots of course)
So I need to switched back to my HP pre 3 for a while..

Hi i have the same problem with my HOX, my HOX is perfect except for the blue spot when i turn my screen brightness to full and use a black wallpaper you can see the blue spot, i dont know what i must to do because it is my second HOX and it took me 2 weeks to get a replacement unit from virgin if any body in here has experience with htc australia service centre please let me know thanks (i did try to use the app but no luck)
Sent from my HTC One X using Tapatalk 2

Alright -
I let it run for like 12 hours last night.
My yellow spots are about 75 percent gone!!!!
I am going to let it run again tonight and will give another update.
For those of you will yellow spots I would suggest giving this a shot. So far it seems to be working for me. Although I will keep an eye on it to see if it comes back or gets worse again.
Thanks!

any idea if this deals with the glue grain too?

I don't think the color really matters - what metters is that it is left alone AND getting warm.
I guess if you put a book on top of it while running a 3D game, 90% of the spots will be gone momentarily, but as soon as you start using it they will creep back because it is a lamination problem and not a screen problem...
And for those who claim their spots "disappeared" after a week - yes, they did disappear for me one day, but were back once I started using it heavily.

the spots problem will not appear for those who have a flawlessly fit screen
this is why i advice those with lamination issues to get rid of the phone, lamination issues = spots, uneven whites and chance of dust get in

Does anyone have any further evidence that this works? I've got a very light yellow haze/spot in the bottom right hand corner of my screen which I'm not too happy about.
Hoping that it does work because I don't really want to go through the hassle of acquiring a replacement. I will do if the problem is terminal though.
Thanks.

I don't have the yellow spots. But the top part of my screen has a yellow tint. This is my second phone and its perfect apart from this. Only had it a couple of days though so I'll give it time to see if it will fade.
I can only do a swap once more and I don't want to end up with a worse phone and have to send it away for repair.
Dilemma!
Sent from my HTC One X using XDA

Ghost touches

Anyone else getting the ghost touch problem?
I couldn't work out what was causing this on my phone so I enabled show touches in the development menu and it shows.
It goes from 2 to 3 spots on the left hand side of the screen.
It's not a major problem but happens at least 3 times a day and won't snap out of it unless I put the phone back into sleep a couple of times.
Do you think maybe scratches on the screen cause this?
TIA

Is your phone connected to a charger when this occurs? It might be it, since im experiencing the same thing since htc desire hd.

miHah said:
Is your phone connected to a charger when this occurs? It might be it, since im experiencing the same thing since htc desire hd.
Click to expand...
Click to collapse
No. Can happen at anytime. Quite random.
It takes a few on and offs with the sleep button to stop it.
Can't get off the lock screen until it goes away because I can't move the unlock slider.
Very annoying.

I had the same problem - the first day i got my hox. With and without the charger (with charger a litte bit more often i think).
I pushed the complete left side of the screen (top) carefully and now it works well. No more ghost touches ^^.

\/\/iLLow said:
I had the same problem - the first day i got my hox. With and without the charger (with charger a litte bit more often i think).
I pushed the complete left side of the screen (top) carefully and now it works well. No more ghost touches ^^.
Click to expand...
Click to collapse
Ok. Once I pushed around the screen edges, the left side has some play and moves maybe a mm with a slight creak.
I push it in but still that little bit of play on the left side.
It's quite impossible to show the service centre the problem because its so random but now I can show them this.
Cheers.

I hope you'll get a new "perfect" hox and i'll not have the same problem later :fingers-crossed:

[Q] Appearing and disappearing white pixel?

Hey guys, today I noticed something weird on the left-est (if that's even a word) panel of my HOX. When i click on bottom half of the screen, a white pixel appears and stays there until i touch the screen again and sometimes the white pixel just flashes! This only happens on the 1st panel (from the left) and I don't know if it's just a glitch or a hardware problem. The thing is, this is my second HOX (I had another one for 1 week before replacing it (it had a small black circle-y spot) ) and I had it for more than 2 weeks and the returns policy of the store I bought it from says that they can't replace it if it's more than 2 weeks old. Any ideas if it's hardware or software related, or even ways to check so?
UPDATE:
I think you'd want to know that I have an HT23 model

I had a similar problem with a bright red pixel at the left of the center of the screen. It usually appeared when I am not touching the screen and disappears when I do. After the screen got a yellow tint that appeared next to the volume up button which got worse the hotter the phone got, I took it to the shop and they replaced the "touch, battery and speaker". Touch pretty much means screen as well, I have no idea why they changed the other 2.
It's definitely a hardware problem since I had a similar issue with a stock phone. Btw the yellow tint appeared after 5-6 months, the red pixel was there pretty much from the beginning.

lpslayer said:
I had a similar problem with a bright red pixel at the left of the center of the screen. It usually appeared when I am not touching the screen and disappears when I do. After the screen got a yellow tint that appeared next to the volume up button which got worse the hotter the phone got, I took it to the shop and they replaced the "touch, battery and speaker". Touch pretty much means screen as well, I have no idea why they changed the other 2.
It's definitely a hardware problem since I had a similar issue with a stock phone. Btw the yellow tint appeared after 5-6 months, the red pixel was there pretty much from the beginning.
Click to expand...
Click to collapse
So should I go and ask/demand for a replacement? It doesn't bother me, I don't even use that panel at all, what annoys me is the fact that this is the second HOX I've had and it also has a problem!

It's a hardware fault go and demand for a replacing (HT26+/SH26+).And, if someone later on (in this thread or else ware) suggest to use a software to fix it. Don't bother with it.
I have HT25 with yellow tint showing from time to time. It's annoying me, and still I didn't get the chance to give to to HTC care.

neuTrue said:
It's a hardware fault go and demand for a replacing (HT26+/SH26+).And, if someone later on (in this thread or else ware) suggest to use a software to fix it. Don't bother with it.
I have HT25 with yellow tint showing from time to time. It's annoying me, and still I didn't get the chance to give to to HTC care.
Click to expand...
Click to collapse
Okay, I will, thank you.
EDIT:
But, if they tell me that my returning period has passed, what will I tell them?