Phone lags, gets warm, drains battery. - Desire HD Q&A, Help & Troubleshooting

Hey guys, my DHD hasn't been all good to me lately...
Whenever I turn on 3G network, the battery drains quick, and I mean quick. The phone gets all warm in the bottom, and it loses about 1% battery for each minute that goes by.
With WiFi turned on, that doesn't really happen, even though the battery drains quite fast.
For this reason, I need to keep 3G/WiFi off the whole day, except when I need to use it. Which means I can't get notified of new emails etc. Pretty annoying.
The other thing is the LAG. Normally the phone does not lag in the desktop interface and such, though sometimes it could get pretty laggy even there. But in games (e.g. Temple Run), it's almost impossible to play at times. Lag occurs even in the most basic games like Snake '97.
Apart from that, the volume button has fallen off, and the proximity sensor does not work. I've rooted my phone so there's no warranty.
Anybody who knows what this is all about? Appreciate all help here.
Desire HD running IceColdSandwich 7.2

sirstroto said:
Hey guys, my DHD hasn't been all good to me lately...
Whenever I turn on 3G network, the battery drains quick, and I mean quick. The phone gets all warm in the bottom, and it loses about 1% battery for each minute that goes by.
With WiFi turned on, that doesn't really happen, even though the battery drains quite fast.
For this reason, I need to keep 3G/WiFi off the whole day, except when I need to use it. Which means I can't get notified of new emails etc. Pretty annoying.
The other thing is the LAG. Normally the phone does not lag in the desktop interface and such, though sometimes it could get pretty laggy even there. But in games (e.g. Temple Run), it's almost impossible to play at times. Lag occurs even in the most basic games like Snake '97.
Apart from that, the volume button has fallen off, and the proximity sensor does not work. I've rooted my phone so there's no warranty.
Anybody who knows what this is all about? Appreciate all help here.
Desire HD running IceColdSandwich 7.2
Click to expand...
Click to collapse
Its ROM and Kernel related mostly. Try reflashing. Try some other ROM like Dekky's MIUI and see if you still hv the problem.

Yes it's most likely an issue with your ROM and kernel. Do a full wipe and reflash again. Use the latest kernel that Lord Clockan has uploaded for IceColdSandwich. Are you using version 7.4 of the ROM?
Sent from my Desire HD using xda premium

which radio u are using? when you say the drain is more with 3g on it can be that the radio isn´t much compatible to your network-region. different regions different radios are better than others

found.pra said:
Its ROM and Kernel related mostly. Try reflashing. Try some other ROM like Dekky's MIUI and see if you still hv the problem.
Click to expand...
Click to collapse
I had the same problems with MIUI too...
sashank said:
Yes it's most likely an issue with your ROM and kernel. Do a full wipe and reflash again. Use the latest kernel that Lord Clockan has uploaded for IceColdSandwich. Are you using version 7.4 of the ROM?
Click to expand...
Click to collapse
Again, it's not the rom, since I experienced the same problems on MIUI.
shino82 said:
which radio u are using? when you say the drain is more with 3g on it can be that the radio isn´t much compatible to your network-region. different regions different radios are better than others
Click to expand...
Click to collapse
Baseband version: 12.28b.60.140eU_26.03.02.26_M
I am situated in Iceland. Should I find another radio? Which one? Thought myself that it could be a radio problem...

I'd suggest first to take a look at the contact springs on the slide cover antennae. Clean them with alcohol and check if they firmly connect to the slide cover. (btw how many bars do you have when logged into a 3G network?), later i actually mounted small rubber strips under the springs to help the connection to be stable.
Regarding the proximity sensor, once stopped working for me at all. I bought a compressed air can and blew into the right hand corner of the metal mesh near the proximity sensor. It helped for a month. Permanent solution was to remove the phone from the metal case and clean with compressed air parts near the sensor. There was a lot of dust. Now works perfecly.
Lags- try different ROM, but this time copy the entire SD card content to the PC and format it.
Volume button- got one off ebay, had to replace as well

michalpro said:
I'd suggest first to take a look at the contact springs on the slide cover antennae. Clean them with alcohol and check if they firmly connect to the slide cover. (btw how many bars do you have when logged into a 3G network?), later i actually mounted small rubber strips under the springs to help the connection to be stable.
Regarding the proximity sensor, once stopped working for me at all. I bought a compressed air can and blew into the right hand corner of the metal mesh near the proximity sensor. It helped for a month. Permanent solution was to remove the phone from the metal case and clean with compressed air parts near the sensor. There was a lot of dust. Now works perfecly.
Lags- try different ROM, but this time copy the entire SD card content to the PC and format it.
Volume button- got one off ebay, had to replace as well
Click to expand...
Click to collapse
Wow, thanks alot! I'll go through this during the weekend, when I get some spare time.

I just updated my radio to the latest (26.14) and it works perfectly! The DHD doesn't get overheated anymore, and I can finally use my phone with 3G on, without my battery dying directly.
I'll be ordering a volume rocker from amazon with tools to open my DHD. Will have a look at the proximity sensor when it arrives.
Sent from my Desire HD using XDA

Related

Anyone's touchscreen ever failed??

My desire z is going back for warranty tomorrow ...
The touchscreen and the buttons just under it stopped working without any warning.
Anyone else had similar issues??
Now unrooted with the latest ruu.
Back to my magic
Sent from my HTC Magic using XDA App
When you say it stopped working, did you by any chance have the phone on a worktop? or was you holding it in your hand?
There are reported issues with phones not working all the time when on a worktop, however mine always works when its in my hand.
When my phone is laying flat on any surface the screen just refuses to respond... however if I angle it just slightly it works just fine, or if I pick it up.
I have the same issue when its in the car dock. I didn't have the issue when I was running the stock bell rom this only happened when I installed cyanogen 6.1
My g2's touchscreen gets super lllaagggyyy, like laggy as crap whenever it is connected to the charger @ near full charge. It's random...yet it's not, like for instance..I can put it on the charger and initially it's very responsive. Then, after a few minutes charging the screen *seems* to be unresponsive, I just have to swipe it slowly and it jerks by @ like..5fps seemingly. This has happened on every rom ive tried so far from stock to CM.
Just installed MIUI and haven't had a chance to test..i'm assuming it's hardware related though.
When I First got my G2, The TMo Rep asked me to open it up at the store since i was getting the first one from that store and the touch screen didnt work at all, we turned it off and on and nada. So they replaced it with another one and it worked just fine. Other than that little problem i never had a issue on my G2 as far as touch screen freezing goes
Seems like shoddy hardware to me... I've never dropped the phone.. its always been in a protective cover.
Although I couldn't help thinking.. maybe all the extreme overclocking / general heating up of the phone may have contributed??
Sent from my HTC Magic using XDA App
I have never OC my desire Z (not G2) but I have noticed the exact same symptoms of an unresponsive touch screen after flashing cyanogen 6.1.
I returned back to my stock rom and everything is back to normal.
I haven't had a problem since..
yes, when its on a worktop (table, desk, anything not my hand) and in a dock -- its not as responsive as you'd expect. I have to hold it and caress it with my warm loving hands to get it to respond.
now ---
this is not related to CM 6.1. at all. Ive flashed a lot of things since visionary and its happened on every single rom.
Id go get that phone out of the mail if I were you OP.
I have also noticed the problem with touch screen responsiveness when my G2 is mounted in a car holder.
I have figured that you just have to keep one finger on the aluminium body and the problem is gone. I have to admit that this is somewhat bizarre and I have never had this problem before with my G1 using the same car holder. Seems that there is an issue with electric isolation? I don't exactly understand how capacitive touchscreen works so can't really explain where the dog lies buried.
Maybe this is a feature. Protection and saves battery.
vision...
squbel said:
I have also noticed the problem with touch screen responsiveness when my G2 is mounted in a car holder.
I have figured that you just have to keep one finger on the aluminium body and the problem is gone. I have to admit that this is somewhat bizarre and I have never had this problem before with my G1 using the same car holder. Seems that there is an issue with electric isolation? I don't exactly understand how capacitive touchscreen works so can't really explain where the dog lies buried.
Click to expand...
Click to collapse
The same for my DZ - it is kinda weird, because if the phone is for example in the car holder it is impossible to use the touchscreen unless I put another finger on the phones housing. I tried different roms already, but the 'error' is still there.
It would be interesting if all users have the same problem or if it is just a few examples of phones out there.
Thanks,
Robert
Wow,.... only just noticed this a few days ago. Along with it not vibrating on incoming SMS, i'm starting to get slightly ticked off.
yeah happens to mine too =P
happens to mine also, nothing we can do about this?

Overheating, random reboots.. out of warrenty

Hi, I have a HTC desire, its nice but it gets hot latley when playing games like angry birds for a bit when the battery drops to 20% or so, and I plug in in.. it starts doing reboot cycle.. I think it only happens until the phone cools down.
I know the only real fix for this is a new mainboard, but I am not under warrenty..
any suggestions on how to live with it, or work with it.. someone told me a bad sim card or sd card might do this to the phone... I have already put 2.3 on it and factory reset and such...
thanks
How old is it? In the eu the warranty is 2 years.
Sent from my Motorola Startac running Atari 2600 software!
Wow, good to see im not the only one. I have the same problems, and depending on the rom they get worse or better. im running CM7 now and i have little problems, but when i was running the ICS beta it happend a lot, both on and of the charger and in my pants pocket or out.
If its overheated and i take out the battery i can smell a sort of molten plastic / overheated electronics smell.
for me it was the same - main problem is motherboard.
in the end service center exchanged for me motherboard and now this problem is gone.
but before this exchange i did following:
* decreased max cpu speed to 576-768MHz (via SetCPU)
* in one of old kernels I was able to manipulate with CPU voltage level, so i was decreasing it for all freq. which was used by me.
* charging only via PC usb ports - when it was able to be fully charged and not overheat
but the proper way would be only to bring your device into service center...
I would also suggest decreasing the max speed
might be that sleep mode doesn't work entirely as it should in some roms, not making the CPU frequency drop enough when the screen is off.
And your device might be getting old and wear is starting to show.
If it's actually damaged, replacing parts may be the only solution
This is a known problem for the first devices. The solution is to change the motherboard, of course at the service center.
mephoneisjunk said:
Hi, I have a HTC desire, its nice but it gets hot latley when playing games like angry birds for a bit when the battery drops to 20% or so, and I plug in in.. it starts doing reboot cycle.. I think it only happens until the phone cools down.
I know the only real fix for this is a new mainboard, but I am not under warrenty..
any suggestions on how to live with it, or work with it.. someone told me a bad sim card or sd card might do this to the phone... I have already put 2.3 on it and factory reset and such...
thanks
Click to expand...
Click to collapse
You need to pick a good firmware I worth Runnymede AIO V 5.0.1 Special Edition-> Base Runnymede 1.22.461.2 Official Sensation sense 3.5 Android 2.3.5 [CM7/r2] [STOCK] [AD2SDX] [A2SD] [BEATS] [RCTWEAKS] [Aroma Touch Installer]
no problems found! the same problems arise Earlier.
How did you void your warranty? Rooting or installing custom does not void hardware warranty. At least I got my pvt1 motherboard replaced even when I had rooted and used superglue to fix some broken plastic under back cover.
Sent from my HTC Runnymede
Ya, the phone is just out of warrenty, it really is only 1 year in Canada.. no ifs ands or butts...
But the phone only seems to do the reboot loop when I play angry birds when the battery is low and or when I play angry birds when the phone is charging ..
I think it happend once in google street view...
in other words intense apps... that make the phone warm up and then the sensor tells the phone to restart to protect the processor from overheating, but when the phone reboots the thing is still hot so it keeps rebooting.. only solution is to take the phone battery out and let it cool..
I guess this problem could get worse but it doesn't happen with normal web browsing at this point. I might have to live with it until I find someone to replace the mainboard cheaper than HTC wants.. otherwise not worth it.
I guess lowering the CPU max might be great so it doesn't overheat in the 1st place, I will try that.
I don't really understand rom, I have 2.3 gingerbread, is there something else I can change to perhaps get a better radio signal on this puppy ?
THanks GUys
I have this problem, although until recently it only when trying to use it as satnav.
I'm glad to hear it's a known problem though.
I contacted my provider and they said perhaps the battery is getting tired and causing it to reboot due to lack of power. I pointed out that it was the other components near the sim & sd card slots that were getting hot, not the battery, so they sent me another one. I did buy another battery too and that has made no difference either. As soon as I rooted the replacement phone it started getting warm too. I'm also pretty sure that the "replacement" was a refurbed one, since the optical joystick doesn't always respond and when typing msgs sometimes the vibe feedback stops working mid-word.
It's very frustrating not being able to use it for navigation any more (although it works happily with My Tracks for recording routes).
However since I've rooted it, I don't think I'd get away with requesting another replacement phone. I've tried installing other rom's that might run cooler, but when I do they always lock at the HTC splashscreen and I have to restore nandroid backup.
Hello,
i'm new to XDA developers. Should i buy this phone? I'm thinking about it these days but i'm not sure if it is worth. Thanks for your answers.
The same Problem on my Phone! While charging i can not use my Phone.
My solution: Don't touch while charging. :-(
I think I have same problem...my Desire in regular use get worm at 35% and at 38% burns my hand...and what is wors,for 15/20 min. regular use(not havy or gaming) temp. rise from 28% to 37% but something confuse me...last night I play 3d games for an 1 hour and at 20 min. I put it on charger and continue to play games and 40 min. later temp. is 40% and stil no reboot but butom side of phone(not battery...front side (buttons and screen) and back side) is so hot that I can burn my hand on it. I put statistic that battery indicator show(time,%,temp.). So is it like that to you guys? Is your phone have that heat thing for 15 min. of regular use?
Its pic of last night 3D gaming and its all statistic of temp./ % / time...
setCPU sorted this issue for me
mld0491 said:
setCPU sorted this issue for me
Click to expand...
Click to collapse
Ok, sounds promising. Can you elaborate on that a little bit please? What settings did you use etc?
Ahhhhh.... My gf phone having this issue.. and i think the problem is the sdcard, class 2 and use it for a2sd..
But, i tried to unroot the problems still happen, even without sdcard, the best way for me is leave this phone.. :-(
Sent from my PG86100 using xda premium
If still in warranty, call HTC.
Sent from my HTC Desire using Tapatalk
timwb said:
Ok, sounds promising. Can you elaborate on that a little bit please? What settings did you use etc?
Click to expand...
Click to collapse
simply installed it, and it had it run at lowest speed on idle so it could remain cooler
(you can check the settings on it to see what it runs on idle and modify to your needs anyway)
I have similar problem like yours. I suspect the problem is come from SIM because there is no this kind issue happened IF turn to flight mode or tool out the SIM.
Sent from my HTC Desire using xda premium

Htc droid Incredible Overheats and reboots

Hello all
I am facing issue in my HTC droid Incredible that after a particular use it overheats and reboots
Also I have changed its rom, radios but still no change
I am currently using Stock ROM 2.2
Some Custom ROM solves this problem
Please help me to solve this problem!!
siddh_2011 said:
Hello all
I am facing issue in my HTC droid Incredible that after a particular use it overheats and reboots
Also I have changed its rom, radios but still no change
I am currently using Stock ROM 2.2
Some Custom ROM solves this problem
Please help me to solve this problem!!
Click to expand...
Click to collapse
What is the particular use?
Some Custom ROM solve this problem
Click to expand...
Click to collapse
Is that a question or a statement?
Are all functions of the phone working, radio, wifi, bluetooth, gps?
What is your cell signal strength? A low or no signal will cause the phone to work harder and consume more battery and get hotter.
Just a couple thoughts,
1.) Battery might be bad. Lithium ion batteries generate heat in use, but if the battery is damaged or was a generic battery to start with (or a counterfeit OEM battery) it would make any heating problem worse. (yes some of those exploding phone stories you hear about are true)
2.) What sort of environment is the device used in? The Dinc is mainly a plastic phone, and has a lot of little seams around the back side under the battery cover. You can try to remove the battery, SD Card, back plate, and any cases or screen protectors, and then (carefully) use a can of compressed air to blow any dust out of it around those openings. Just be careful not to spray any of the propellant liquid (white flume) into the phone, and wait a few minutes for it to come back to room temperature before reassembling. This greatly helped an old Droid2 I had which was getting warm.
eoraptor said:
Just a couple thoughts,
1.) Battery might be bad. Lithium ion batteries generate heat in use, but if the battery is damaged or was a generic battery to start with (or a counterfeit OEM battery) it would make any heating problem worse. (yes some of those exploding phone stories you hear about are true)
2.) What sort of environment is the device used in? The Dinc is mainly a plastic phone, and has a lot of little seams around the back side under the battery cover. You can try to remove the battery, SD Card, back plate, and any cases or screen protectors, and then (carefully) use a can of compressed air to blow any dust out of it around those openings. Just be careful not to spray any of the propellant liquid (white flume) into the phone, and wait a few minutes for it to come back to room temperature before reassembling. This greatly helped an old Droid2 I had which was getting warm.
Click to expand...
Click to collapse
will do this
particular use------> when the battery temperature exceeds more than 39 degree celcius it goes off....
cmlusco said:
What is the particular use?
Is that a question or a statement?
Are all functions of the phone working, radio, wifi, bluetooth, gps?
What is your cell signal strength? A low or no signal will cause the phone to work harder and consume more battery and get hotter.
Click to expand...
Click to collapse
Phone is fully functional
-
signal strength is -73dBm
also using latest radio--->2.15.10.12.20
siddh_2011 said:
will do this
particular use------> when the battery temperature exceeds more than 39 degree celcius it goes off....
Click to expand...
Click to collapse
Let me know if it helps
If the phone is in a case, take it out and see how it does.
Also, some folks report overheating when using Navigation and streaming music and on a charger in the car. If that sounds like your usage, maybe cut back on some of the multitasking a bit and see how it goes.
=P
prius56mpg said:
If the phone is in a case, take it out and see how it does.
Also, some folks report overheating when using Navigation and streaming music and on a charger in the car. If that sounds like your usage, maybe cut back on some of the multitasking a bit and see how it goes.
Click to expand...
Click to collapse
Also if you're rooted you can try SET CPU...I usually turn down the CPU speed that seems to help the heating issue at times.

galaxy s4 randomly shut off???

I've been using my s4 for about 10 days. everything's fine but it has happened like 3 times the phone just shut off itself without me touching it. it's in my pocket, and i was using it like 5mins ago, then when i take it out i found it's totally off already.
the battery had enough juice at the time and the phone didn't feel too warm either. i totally have no clue why this happened. anyone here is experiencing the same thing with your s4? :crying:
for the first two time i can just press and hold the power button to turn it back on. but today when it happened the third time, the press and hold didn't work until i took out the battery and put it back. when it's on, the battery still had like 70% power.
this is frustrating... should i contact t-mobile for an exchange?
p.s. i rooted the phone and from what i can recall, besides titanium backup i didn't install any new app that i didn't have on my old htc sensation. the sensation didn't have this random shutting down problem. (i don't think the titanium caused either).
It used to happen on my s2. But I change roms and it went away.
Change rom and see what happens.
If possiible go full stock for few days.
Otherwise return it.
Sent from my SGH-M919 using xda premium
I've had my phone since the 2nd. Not 1 error or reboot. I've also been running cm nightlies for the past week as well.
Sent from my SGH-M919 using Tapatalk 2
I actually have a problem when I'm on the Internet or doing other things. My phone just got stock on a blue screen and I can't do anything to get out of it. I hav3 to turn off my phone in order to ho back . It happens to me like 8 times since I got the phone im frustrating
..
One question did you install the flash player app from the web
Sent from my SGH-M919 using xda premium
i didn't install the adobe flash player, nor did i install a different rom. everything is stock. i fully factory reset the phone once and after that i even didn't disable or delete any bloat ware. but the random shutting down still happens... annoying
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Mine has done the same thing twice, first time assumed it was me (before the latest firmware upgrade which "improves stability") the second time it was in my pocket, took it out and it was off - thought battery was dead but tried to switch it on anyway and guess what, battery was 90%+
Have no idea why it shut off - stock rom, only "odd" app is Good for enterprise .
Could it be related to overheating in the pocket?
Anyone got any ideas?
W.
Happen to me and to some other Italian guys, too! In my case, the I9500 turn off itself, sometimes reboot itself, just now! Depends from the rom, I don't know why. One rom reboot it, try another rom and after a bit of second shutdown it. And always after tha the display go off
I9505 not, it had only the problem of the audio crackle, for now.
I am also having this issue , please if someone can help...
I am having an i9500 (octa core version) and running United Arab Emirates 2013 June 4.2.2 I9500XXUBMEA I9500OJVBMEA firmware (stock , no root) , frequently when the phone is locked it will shut down on it's own and I have to keep the power button held a bit longer than usual for it to start (like 20 seconds) , I do not want to root it because the company I bought it from is not that...good....so I am very afraid of sending it to their service department , please , any info/suggestions would be greatly appreciated
There is some update about this problem?
I have stock, randomly turns off, sometimes I have to take out the battery to turn the phone on.
It's the only problem I have with the S 4, for the rest is the perfect phone
nazzza said:
There is some update about this problem?
I have stock, randomly turns off, sometimes I have to take out the battery to turn the phone on.
It's the only problem I have with the S 4, for the rest is the perfect phone
Click to expand...
Click to collapse
It's a firmware issue as far as I could tell Good luck finding a good one , I gave up and traded my i9500 for a i9505.
I found out that if i put my phone in the loader it shuts off... Maybe battery problem..
test
test
Sutting itself down
Hi
My S4 is randomly shutting itself down when in my pocket, can you advise how to rectify this situation please?
Thanks
Ok so i may have isolated the cause. at least a physical one. I am an electrician, and i do a LOT of repetitive tasks so i love listening to music while i work. thats when i noticed a pattern to the problem. and this will blow your mind.
( I do not recommend you try this yourself unless you particularily like the sound of 700$ going SNAP)
i took my phone out of my pocket, and by pressing both thumbs on the center of the screen and physicaly bending the phone forward, ( Dont give me crap for this, im smarter than most and i understand limitations. I was impressed that this phone can bend nearly a full 1/8th of an inch!) i was able to replicate the problem.
My theory is, since samsung used a softer plastic for there entire frame, and since the phone is so thin, when ever id bend down, (Pulling pants tighter across my thigh with the phone facing my leg) it would bend and physicaly seperate the metal pins that contact the battery.
PS: just got home, DGAF about spelling right now. is it this hot for anyone else right now!? lol
Hellion_zk said:
Ok so i may have isolated the cause. at least a physical one. I am an electrician, and i do a LOT of repetitive tasks so i love listening to music while i work. thats when i noticed a pattern to the problem. and this will blow your mind.
( I do not recommend you try this yourself unless you particularily like the sound of 700$ going SNAP)
i took my phone out of my pocket, and by pressing both thumbs on the center of the screen and physicaly bending the phone forward, ( Dont give me crap for this, im smarter than most and i understand limitations. I was impressed that this phone can bend nearly a full 1/8th of an inch!) i was able to replicate the problem.
My theory is, since samsung used a softer plastic for there entire frame, and since the phone is so thin, when ever id bend down, (Pulling pants tighter across my thigh with the phone facing my leg) it would bend and physicaly seperate the metal pins that contact the battery.
PS: just got home, DGAF about spelling right now. is it this hot for anyone else right now!? lol
Click to expand...
Click to collapse
I've been running the GT-I9505G play edition phone for the last month and only in the last week has the phone began to reboot on its own. What's strange about it is it usually happens when I'm not using the phone. I've seen it reboot maybe a dozen times over the last week. The phone always reboots and doesn't just turn off.
I'm going to see if factory reset takes care of the problem, if not I guess back to Google for a retread...
Thanks B
Yes I do a lot of bending down and I always have my body in awkward angles while working on the flight line and I used to have the same exact problem at work. I always thought that my S4's shutting off was due to the tiny half a mm gap between the bottom of my 7500mAh ZeroLemon Extended Battery and the bottom of the phone's battery slot, in-turn causing the battery to move inside my S4 and make the battery disconnect from the pins. I noticed a tiny gap in the fitting of the battery to the phone and that the battery was never really snug as much as it was with the 3500mAh Anker Extended Battery for my S3; it's really easy to remove the ZeroLemon battery and thought the battery shouldn't be easy to remove.
So I figured it was either the gap causing it to shut off or my movements somehow causing the power button to be pushed while it was in my pocket. I had a feeling it couldn't be the latter though because the thigh-located cargo/map pockets of my ABU's are a bit too large to not have enough room in the pocket for the power button to be pushed. I ended up solving my shutting off problem by cutting a very small piece of thick, durable paper the length of the S4's battery slot and I used the paper as a shim between the bottom edge of the ZeroLemon battery and my S4's battery slot to close the miniscule gap. Since I did used a thick piece of paper as a shim, I've yet to get any sudden shut-off's... even with the amount of times I bend down and move in ways that would cause it to shut off.
Sent from my SGH-M919 using xda premium
I just recently have same issues, it is turning off while the battery is not dead! i have tries to reset the factory setting but it dose not help at all.
what frustrated that Samsung mobile costumer services in UK is not helping much!!!
any help please
if your phone shuts off and than you try to restart it and the battery is a lot lower than before than your battery is broken
I get exactly what you describe, only takes a slight bend to shutdown. doesn't do it with the back cover off, without the cover the battery moves out slightly and the phone stays on.
Hellion_zk said:
Ok so i may have isolated the cause. at least a physical one. I am an electrician, and i do a LOT of repetitive tasks so i love listening to music while i work. thats when i noticed a pattern to the problem. and this will blow your mind.
( I do not recommend you try this yourself unless you particularily like the sound of 700$ going SNAP)
i took my phone out of my pocket, and by pressing both thumbs on the center of the screen and physicaly bending the phone forward, ( Dont give me crap for this, im smarter than most and i understand limitations. I was impressed that this phone can bend nearly a full 1/8th of an inch!) i was able to replicate the problem.
My theory is, since samsung used a softer plastic for there entire frame, and since the phone is so thin, when ever id bend down, (Pulling pants tighter across my thigh with the phone facing my leg) it would bend and physicaly seperate the metal pins that contact the battery.
PS: just got home, DGAF about spelling right now. is it this hot for anyone else right now!? lol
Click to expand...
Click to collapse

[Q] R800i Battery & heat issue

Hello,
I've browsed the xda forums and few others extensively for solution of my issue, though to no help at all.
For the starters some numbers and general info:
Phone: R800i Xperia Play, 2.6.32.9-DooMKernel, Xperia NXT v.1.3.
Only default stuff running in the background.
For testing and possible solution, apps I've installed:
Advanced Task Manager,
No-Frills CPU (min. 134 MHz, max 1.114 GHz, smartass, sio),
Battery Defender (Temp 32C, voltage: 3.0V, changed from 4.0V).
I always keep Data, WiFi, Bluetooth, GPS off, unless I need them. Brightness is about 30% most of the time, no auto-brightness control.
For solution purpose I've got manual network selection for 2G, usually it is 2G/3G auto search - never got issues with this.
I've got two batteries, stock one and a Tell Me one, both 1500 MAh, both never had any issues.
Today morning (7AM), as usual, I've disconnected fully charged phone from the charger. I haven't noticed a thing that could be off about the phone.
I've went to the work, and around 11 AM I've messaged a little, and then I've noticed a weird thing - phone was very hot and the battery info said that it is on around 30%. Of course, first I've tried was to reboot the device, and lower the maximum frequency of the CPU.
Unfortunately it wasn't a bug or a mistake - phone really had around 30% charge left. I've got a usb cable from a co-worker to keep the phone from dying.
In the meantime, I've tried resetting the phone to factory defaults, tried flight mode, setting everything to off - nothing helped. Also, what's more weird - phone was charging incredibly slow (that might be because of charging from PC USB) when turned off and it still was hot.
I've realized that phone is getting really hot only in one area - near top right corner (place where light sensor is), on the backside, after you extend the phone (there is a little screw there, under 'sticker').
After getting back to home, I've tried charging the first battery to 100% - it completed, using stock charger, but it took quite longer than expected. Discharging is quite fast - 1% per 4-5 minutes. In ~50 minutes I've got 90%. This gives roughly 7 hours of work on battery. In flight mode, with everything turned off, with CPU on 134 MHz.
On a second battery, which I have in right now, I am steadily progressing from 93% to the 0% at the speed of 1% per 3 minutes.
Phone is +2 years old, not on warranty.
Any advice could be really appreciated.
Is it a stock battery or an aftermarket? I had an aftermarket battery once. It had a similar response in my phone. Bought another battery. OEM and solved it.
Sent from my R800at using xda premium
Maybe it's battery fault.
One of my battery did the same thing (it even got even bigger due gasses inside it). Replaced it and it's working fine.
If it happends on both batteries, maybe it's hatdware issue. In worste case, something inside phone is shortcutted and drainibg current, causing heating. Maybe opening phone and cleaning parts inside could help.
Sent from my R800i using xda app-developers app
Wouldn't hurt to open it up and using an eraser clean the battery contacts inside phone and on battery itself. Then use a can of compressed air to blast that bad boy.
Sent from my R800at using xda premium
I've got two different batteries, stock one that came with phone, and a second aftermarket one, which was rarely used - only on long trips when I wanted to play. Both of them couldn't be damaged like that.
Phone never fell on the floor, is always in protective rubber-like 'case' and of course it never even touched water.
Right now heat is strong enough to be a bit painful if you slide the phone out and touch the light sensor area on the backside. I will try to get some torx screwdrivers and open up this part, but I doubt I will find anything. I was wondering if switching back to stock rom could help.
I'm really at loss here since I don't wanna buy new one, though they're cheap right now (about 150$ in my area with 24 month warranty, without any contract), since I've got some holiday plans and wanted to have some more funds. I can go by with the 4-5 hour discharge time if I have a cable on me since I'm working at the office with computers. I can always charge the phone, but knowing that usually I never even fell under 80% after 8 hours at work is kind of bothering.
Have you reformatted the phone via flashing a ftf file... see if that fixes the issue.
Maybe try to use it without battery. Connect charger, remove battery while still powered on, and wait 15minutes (as i recall, it will not turn off). If phone is still hot, then it's not battery related problem.
Sent from my R800i using xda app-developers app
Bakisha said:
Maybe try to use it without battery. Connect charger, remove battery while still powered on, and wait 15minutes (as i recall, it will not turn off). If phone is still hot, then it's not battery related problem.
Sent from my R800i using xda app-developers app
Click to expand...
Click to collapse
Actually I've tried this and I've got some results. Phone turns off when it stays this way in OS for a while, so I did that in Boot manager, which I thought won't be affected by OS itself, and I was right - phone stays on, with screen on. Unfortunately, it is very hot in the 'usual' place. So we can root out the possibility that this is a battery issue.I am not quite sure, but also this is certainly not antenna, since it is off in the boot manager, as well as WiFi, BT and GPS.
So could it be that the kernel itself, which must have some module responsible for power management, went crazy? That is just my wild (hopeful) guess, and I wish that flashing will help. Any ROMs that you can advice?
FouLu said:
Actually I've tried this and I've got some results. Phone turns off when it stays this way in OS for a while, so I did that in Boot manager, which I thought won't be affected by OS itself, and I was right - phone stays on, with screen on. Unfortunately, it is very hot in the 'usual' place. So we can root out the possibility that this is a battery issue.I am not quite sure, but also this is certainly not antenna, since it is off in the boot manager, as well as WiFi, BT and GPS.
So could it be that the kernel itself, which must have some module responsible for power management, went crazy? That is just my wild (hopeful) guess, and I wish that flashing will help. Any ROMs that you can advice?
Click to expand...
Click to collapse
Well, to test if everything is working properly, flash stock firmware with flashtool (even kernel). Test all functions of phone with apps (wifi, BT, gps, 3g, flashlight, tear-front camera). If all works, maybe some chip is overheating.
In that case, if you don't know how to open phone, maybe it's best to take it to service.
If you do know how to open it, first start cleaning enterier. If that don't help, try to power it while dissasembled, and see what chip is overheating and google for it's model to see what it is.
Sent from my R800i using xda app-developers app
Bakisha said:
Well, to test if everything is working properly, flash stock firmware with flashtool (even kernel). Test all functions of phone with apps (wifi, BT, gps, 3g, flashlight, tear-front camera). If all works, maybe some chip is overheating.
In that case, if you don't know how to open phone, maybe it's best to take it to service.
If you do know how to open it, first start cleaning enterier. If that don't help, try to power it while dissasembled, and see what chip is overheating and google for it's model to see what it is.
Sent from my R800i using xda app-developers app
Click to expand...
Click to collapse
Thanks for advice. I will flash the phone completely to stock and test it. Actually, if it is turned off, it is not heating up but starts to when I try to charge the battery.
I'm working at IT company, but my knowledge ends at the desktop computers actually, certainly I am not into electronics - I can tell when capacitors on motherboard are starting to go bad, but that's it. Starting from laptops, some parts are to small and prone to damage to be just opening and looking around.
I suppose if the stock kernel won't help, I will seek assistance of some service since they always give some kind of warranty for repairs. Of course, I will keep this topic updated, since there might be same kind of lost soul with the same problem.
FouLu said:
Thanks for advice. I will flash the phone completely to stock and test it. Actually, if it is turned off, it is not heating up but starts to when I try to charge the battery.
I'm working at IT company, but my knowledge ends at the desktop computers actually, certainly I am not into electronics - I can tell when capacitors on motherboard are starting to go bad, but that's it. Starting from laptops, some parts are to small and prone to damage to be just opening and looking around.
I suppose if the stock kernel won't help, I will seek assistance of some service since they always give some kind of warranty for repairs. Of course, I will keep this topic updated, since there might be same kind of lost soul with the same problem.
Click to expand...
Click to collapse
When you are on stock kernel, test offline charging too (phone turned off, but charging). So heating problem is only limited to battery-charging electronics-kernel).
Post your results when/if it's fixed, no matter what they are. Good luck
Bakisha said:
When you are on stock kernel, test offline charging too (phone turned off, but charging). So heating problem is only limited to battery-charging electronics-kernel).
Post your results when/if it's fixed, no matter what they are. Good luck
Click to expand...
Click to collapse
Unfortunately, after flashing to stock R800i_4.0.2.A.0.79.ftf I still have this weird overheating issue and the battery is draining really fast. Seems like this is hardware problem, not a software one, since I tested it in many different ways to no help at all.
I will not let go off my XPlay, as I will visit service and try to repair The Best Gaming Phone to Date, though I will buy a new phone, which will be Xperia S, since I've got my eyes on it ever since I played on my friend's one - Final Fantasy 7 with OpenGL plugin in fpse looked really great, and the controls were fine for my tastes.
When I get the XPlay fixed, I will update this thread, since I like this phone and would like to have it back and running.
Thanks for all the help, I really appreciate it

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