Lumia 900 having data connection loss. AFTER updating it! WTF!?!?! - Nokia Lumia 900

Like the title says, I just started having the dreaded data connection issue. I never had it before, updated my 900 the day the update was available. Then today, out of the blue, my Lumia 900 isn't picking up any data. It says LTE, but can't pull up ANY web pages, even simple mobile sites. Won't update stories in my wpcentral app, or any other apps, at all. Going to try calling at&t and Nokia to see what the problem could be. Anybody else having problems with their updated 900 or on at&t?
Sent from my Kick Ass Lil Radar using XDA Windows Phone 7 App

Data Issues
Oddly I wan't getting email or anything this morning. After awhile I am now getting data for email and most apps although some are complaining.
Right now though IE doesn't work at all. Kicking back a 502 Bad Gateway.
Anyone else seeing this. I wouldn't have noticed since I usually have Wi-fi but had turned it off. About 1AM MST time is when it seemed to keal over.

Op, interesting that you are in Vegas. I was all last week and it worked like a charm but first thing this morning back home no go just like you. No email, no weather tile update, no web pages.
I turned on WiFi and was able to get data.
My phone was a pre-order, my wifes which was bought on launch day worked fine. Both are patched via Zune.
I power cycled my phone and it started working.

Hard reset your phone after update. If you haven't yet, that's what At&t/Nokia will tell you to do.

If this helps there are 7 reported users having the same issue all at about the same time, this morning, having issues.
Here is the post: http://forums.wpcentral.com/lumia-900-ace/190736.htm#post1654488 Sorry if we are not supposed to link to thers. I will take it down if that is the case. I just want everyone to be able to see the status of what is happening.

Once upon a time back in the Tilt 2 WM 6.5 days I had a problem with data/talk ONLY at my office.
AT&T wanted me to send in the phone to fix it but I insisted that it couldnt be the phone because if I left work it was all fine.
In the end I switched sim cards with my wife while at the office and I guess the IMEI/SIM combo on the network gets stored because when I did that all was fine, then I switched back and all was still fine.
If so many people had trouble at the same time I don't see how it was the phone.

I've done the hard reset after update & it was fine up until this morning. Tried soft resetting this morning. Mine was also pre order online, maybe that has something to do with it. I'm going to try connecting to WiFi see if that helps. Maybe it'll jog it somehow. Hoping to avoid hard reset, hundreds of apps to re-download, just doesn't sound like a fun morning, lol.
Thanks
Sent from my Kick Ass Lil Radar using XDA Windows Phone 7 App

I am having the exact same issue.

Exactly the same time as mine. And the 502 gateway thing is frustrating, but at least it's good info to learn that it's widespread, not just mine.
tsmorty said:
Oddly I wan't getting email or anything this morning. After awhile I am now getting data for email and most apps although some are complaining.
Right now though IE doesn't work at all. Kicking back a 502 Bad Gateway.
Anyone else seeing this. I wouldn't have noticed since I usually have Wi-fi but had turned it off. About 1AM MST time is when it seemed to keal over.
Click to expand...
Click to collapse
Sent from my Kick Ass Lil Radar using XDA Windows Phone 7 App

tsmorty said:
If this helps there are 7 reported users having the same issue all at about the same time, this morning, having issues.
Here is the post: http://forums.wpcentral.com/lumia-900-ace/190736.htm#post1654488 Sorry if we are not supposed to link to thers. I will take it down if that is the case. I just want everyone to be able to see the status of what is happening.
Click to expand...
Click to collapse
This does help, thanks. No problem about linking, that's what this site is about, learning & helping each other learn! I'll hit the thanks to all you guys when I get on my PC ( wish I could in the app, but that's another story )
Sent from my Kick Ass Lil Radar using XDA Windows Phone 7 App

Mine tanked this sometime this AM as well. I set my phone to airplane mode at night, want the alarm but no other syncing happening. When I get up I turn on wifi and get ready. Got to work this morning and nothing. No cellular data.
No hard reset after update. Cyan lumia, bought last week.

Power cycle
It seems like it's resolved. Try power Cycling your device. After I did that when some were saying it was working then I was able to get full access again.

You're right tsmorty, mine's working fine now. I'd had my 900 running off of my Radar's WiFi. Once I disconnected it was working. At first I thought this had done the trick, but after seeing it's working for all now I see it was a coincidence. Thanks all!
Sent from my Lumia 900 using XDA Windows Phone 7 App

problems in Ecuador
Liitle late to post in here haha, but....
I have been having the same issues since day 1, I havent tried to replace or return my phone because I bought it from an ebay seller and I am living in Ecuador, so its kind of expensive just to try to send it back and possibly with no response or telling me that is a network issue of my country.
Each time I go to a place with a weak signal, the phone will go to "E", and the connection wil drop, after a few minutes return to "4G", but the connection won't return at all, the only way to restore the connection is by rebooting.
By the way, I have done like 10 hard resets, and even reloaded the firmware with nokia care suite, and nothing, the problem persists.
My wife is using a Lumia 710, and it works perfectly.
I am using an unlocked lumia 900 from rogers

Related

3G stuck in upload...HELP

So last night I was listening to Slackers and all of a sudden it stopped working, I checked the 3G signal and it was stuck in upload, with no bandwidth on the download side. I tried rebooting but when I do that 3G is still stuck in upload arrow with no download activity, worse of all, it will go into reboot all by itself since gmail is trying to sync..I don't know what to do, could it be that Slackers killed my radio? I already forced stopped and clear all data, I also have Virtuous 3.1, did a Nandroid restore, pull the battery...etc and still stuck in 3G upload only...any suggestions? I am hoping I don't have to RMA the phone back since I have to restore back to stock, with S-ON..
Yep, same problem here. Started up about an hour ago, I was using remote desktop, it started getting slow and dropping the connection... Then it completely crapped out. No download activity, the upload arrow is stuck or flickering. Download arrow does nothing. Can't load webpages or use anything that requires data. Apps are trying to refresh constantly, but not receiving data. I use about 20-30 gigs of data a month sometimes... Maybe I wore out the antenna... I hope it starts working soon and turns out to be a network issue on Verizon's end... But I have a bad feeling about this one. I think it's dead.
turdinator said:
Yep, same problem here. Started up about an hour ago, I was using remote desktop, it started getting slow and dropping the connection... Then it completely crapped out. No download activity, the upload arrow is stuck or flickering. Download arrow does nothing. Can't load webpages or use anything that requires data. Apps are trying to refresh constantly, but not receiving data. I use about 20-30 gigs of data a month sometimes... Maybe I wore out the antenna... I hope it starts working soon and turns out to be a network issue on Verizon's end... But I have a bad feeling about this one. I think it's dead.
Click to expand...
Click to collapse
Hmm...where are you located? I am in SoCal..I am starting to wonder if this could be a network issue...I really hope this isn't a hardware problem
FWIW, this might be causing the issue..let's wait and see, anyone else experienced something similar?
http://www.howardforums.com/showthread.php/1689989-DATA-outage-in-part-s-of-Birmingham/page2
It is DNS test by going to 74.125.224.18 on your web browser on your phone
FAAACK, I just reinstalled my rom and everything trying to figure out what was going on, then I was shopping for replacement antennas and looking up warranty information... I'm in Gig Harbor, WA quite a ways north of everyone else, but maybe it's out all over the west coast. It went out exactly when those howardsforum people said it did...
I'm glad to hear it's a networks glitch.
Now, for a new rom... I think I'm going to try CyanogenMod.
...aaand we're back! The 3g is working fine for me now.
Scblacksunshine said:
FWIW, this might be causing the issue..let's wait and see, anyone else experienced something similar?
http://www.howardforums.com/showthread.php/1689989-DATA-outage-in-part-s-of-Birmingham/page2
Click to expand...
Click to collapse
Heh, here's another one to add to the pile of "OH NOS SERVICE DOWN"

Telus - Limited internet connection

Ok, I'm not sure what's going on or how to fix this. Yesterday, I couldn't connect to the market, it kept telling me it was a network error. I could still browse the internet no problem. Then I notice that Facebook wasn't updating, so it is a connection issue. It's weird that I could still browse the internet and Google+ would load my streams as well as upload photos that were taken. I decided to do a full wipe (data/cache/dalvik) and re-install Oxygen2.1.6.
The re-install went fine, but now I still cannot connect to the Market so my apps aren't re-installing. Any ideas what might fix this since a full wipe didn't help?
Nothing had changed between the connection working and it not working. The phone wasn't rebooted, nothing changed in my APN settings either. Connection bars are all green.
Everything works fine when I'm connected to wifi.
*Restoring a previous backup doesn't work either and whenever I try to re-flash 2.1.6 I get a bootloop. So confused.
Nobody knows?
Really don't want to flash the RUU and re-root/s-off again if I don't have to. Just seems weird to me that this was working one evening then suddenly not working the next day with no re-boot or anything different installed in between.
I'm not using a desire but rather a nexus s.. but I'm having the exact same issue. I've tried just about everything except unrooting to fix it.
Sent from my Nexus S using XDA Premium App
I'm going to try flashing a different radio when I get home but I can't really see that fixing it as it's been working with no issues since I first rooted it a while back.
I tried several radios with no success. Its so strange. Gmail, xda, browser work.. but no market, Facebook, or twitter widget updates from launcher pro. I'm so confused.
Sent from my Nexus S using XDA Premium App
Yea, all the same here. My YouTube app doesn't work either.
I've been experiencing the same problems. I've been researching and tinkering and I've found some interesting things out.
First off I am going to assume that you two are on the TELUS network, you never said but that is what I am on and I have heard no information about it occuring on other networks
I noticed it yesterday and initiated several re-flashes and radio updates, none of which helped. Today I went into TELUS and they told me that they have been having alot of people with the telus bravo encountering similar issues. So instead of frowning and walking out I decided to ask if I could speak to the technician.
According to him the issue is not a connection to the network, rather that either the phones radio or the network is dropping the connection partway through data transfer. Therefore you can get through the connection, DNS and handshake processes, but it will fail during the transfer of data, but at no specified time. So I could use Grasscities Tapatalk app because it was just transferring text and other light data, but downloading large amounts of data winds up failing, which is why you can’t get market to work. TELUS does not know if the issue is only affecting desires (looks like it’s wider than just that) or if it is happening on any other network. They are in the information gathering phase and still waiting on a reply from HTC’s technical team to see if it is a problem affecting the radios.
I’ve spent most of the last 48 hours trying to solve this problem with no luck. TELUS has assigned me top level case advisement so I will update this thread as I know more about the problem. In the meantime, and I know how much it sucks, you will have to stick with wifi (as will I T_T)
Yeah, I'm on Telus. That would explain why a friend with a Nexus S on Rogers had no problems at all. I sure hope Telus figures this out soon. For now, I'm subscribing to this thread and hoping you hear something back. I'll update if I notice my data connection has returned to normal. Thanks for the info!
Also on Telus. Thanks so much for the update. I was thinking it was something on their part and have been meaning to call them but I'm at work. Just kinda assumed it wasn't their fault since some data did work, but it's good to have an answer.
Now I just need to figure out why my phone keeps bootlooping on a fresh 2.1.6 Oxygen install.
No problem guys, I know how frazzled you feel; I’ve been the exact same way for the last 48 hours.
Though I must say I am surprised that the forums are not all aflutter with discussion about this. The way the technician at TELUS was talking it sounded like they were getting a lot of calls about this. But dear freaking god I hope they get this solved soon… and if not then they had better let me out of my contract.
glad to hear it's not just me.. this has been happening since I went and saw U2 at the Rogers Centre in Toronto Monday night.. Every time I tried to upload pics I was taking at the concert it would just pause on the upload, or fail out completely.. my signal was dropping to nothing there as well.. I thought, being at the "Rogers" centre, that perhaps they'd set up a Telus signal blocking station
But then the problems have continued through to today. Some stuff kinda works.. I can get FB and Twitter updates from my Colorize Widgets, but can't actually use the FB app. twitter.com works, but facebook.com doesn't. google works sometimes.. but most pages time out in the manner mentioned above.
Quite annoying.
That's weird. This has been happening since yesterday for me, but last night it had no problems Instant Uploading pictures to Google+.
Some functionality has returned for me. Market still won't load.. but Facebook half-loads and the twitter widget in launcherpro is loading again. They must be working on it. I hope they fix it all soon.
Sent from my Nexus S using XDA Premium App
Still all down on my end. Hope it gets resolved by tomorrow.
Sent from my HTC Desire using XDA App
All function has been restored for me. Hope you guys are good too.
Sent from my Nexus S using XDA Premium App
Everything is working here too now.
Sent from my HTC Desire using XDA App
Yeah, I just downloaded from the market and accessed facebook
Sent from my HTC Desire using XDA App

[Q] Evo 4G on Boost Mobile Stale Data Connection (Error 104)

My data works. I'm getting 3G speeds (approx 2 mbps). There are NO other errors on this phone except the random Error 104 and only sometimes Error 67. I've updated my PRL to the 11115 version. I can leave my phone on and not touch it, the data connection randomly kicks out, goes stale, the sending arrow is active, but nothing responds. I have to cycle my data connection off then back on, and that usually fixes it.
It does this A LOT. So much so, I put a Mobile Data on/off widget on my home screen. The internet works just great when it works, how can I get the connection from basically stalling out ALL the time?
If you've had this issue, or are having this issue, please respond.
The donor phone was a w385 (which is a 1x phone I know, but again, I'm getting 3G speeds, guaranteed - when it works right, I can stream HD Youtube videos with no problem at all). How can I get this connection to go up and STAY working??
I'm pulling my hair out over this one...
Mine is doing the exact same thing. Started this morning, has been perfect for the month or so I have had it on boost. Its been driving me crazy all day.
Mine's been doing it since I got it. I was primarily in a wifi area, now I'm strictly on 3G and I can't stand it. I'm so desperate for a fix, especially if it's something I'm doing wrong...
Out of curiosity... have you changed anything, like a kernel or ROM? If it's a kernel, what did you change it to? Trying to see if we have any similarities in our setup and work backwards from there...
I haven't changed anything at all. Im running stock rom with nothing but factory updates, have done nothing to this phone except root it before it was flashed. Just went to sleep with it working fine and woke up next morning to this. I haven't been getting the error code today as much but still having to turn data off then back on a lot. im about ready to throw this phone out the window and go sign a contact lol
I'm having the same problem. I just flashed my phone over to boost mobile a few days ago and I had a hard time getting 3g data to work. I was getting 1x data only. So I got the different passwords that I needed and 3g started working. But for some reason, after about 5 min or so, the data would just become stale and nothing would work (web pages, twitter, etc) even tho the data icon and arrows were still present. Its been happening ever since I flashed. I'm not sure what's causing it but if anyone has any ideas I would greatly appreciate a response.
Sent from my PC36100 using xda premium
It's your location. I moved from Haslet, TX down to Austin, TX, and I haven't had a single problem in Austin. Just to confirm, I went back up to Haslet, BOOM instantly started happening.
It's an error with the towers in particular locations. I confirmed it by calling up Sprint, and asking them to check in Haslet's zipcode for any issues, and they did confirm there are issues in that area.
I was sooooo ready to dropkick this phone. Sorry for the unfortunate news, but with Sprint's little network upgrade, it's causing these issues.
cwbeasley said:
It's your location. I moved from Haslet, TX down to Austin, TX, and I haven't had a single problem in Austin. Just to confirm, I went back up to Haslet, BOOM instantly started happening.
It's an error with the towers in particular locations. I confirmed it by calling up Sprint, and asking them to check in Haslet's zipcode for any issues, and they did confirm there are issues in that area.
I was sooooo ready to dropkick this phone. Sorry for the unfortunate news, but with Sprint's little network upgrade, it's causing these issues.
Click to expand...
Click to collapse
Thanks for the update man. I was about to go crazy!! Well hopefully they can get this issue worked out pretty soon here because this is getting ridiculous
Yeah I had to update this to let those with the issue know. I couldn't stand it!
Well I'm in Atlanta and mine quite giving error codes but internet is slow as hell right now. it does it at my house, job, our wherever I'm at. 40 miles away and still does it.
That's cause you're still in the same market.

[Q] GPS Not Connecting...

I am on my 3rd GS3. The issue I am having is that my Navigation programs (default and telenav) will search and search for satellites, but won't connect. But when I restart my phone, it will work fine for a day or two then back to no connection.
I have spoken to Sprint and this is an unreported problem... until me. So, Sprint will replace my device. I am unrooted and completely stock. I know that Sprint is in Nashville, TN working on installing the 4gLTE towers. It isn't live yet, but they will turn on and off periodically.
I have searched these threads and I have not heard of any others with this issue. My first GS3 was rooted, but I have not done the two replacements. This has only occurred on an unrooted device.
Has anyone heard of this issue and know a resolution? I am considering rooting again to see if that is a fix. This is not a horrible issue, it is much better than a device that won't boot, but any help is greatly appreciated.
Bdozier said:
I am on my 3rd GS3. The issue I am having is that my Navigation programs (default and telenav) will search and search for satellites, but won't connect. But when I restart my phone, it will work fine for a day or two then back to no connection.
I have spoken to Sprint and this is an unreported problem... until me. So, Sprint will replace my device. I am unrooted and completely stock. I know that Sprint is in Nashville, TN working on installing the 4gLTE towers. It isn't live yet, but they will turn on and off periodically.
I have searched these threads and I have not heard of any others with this issue. My first GS3 was rooted, but I have not done the two replacements. This has only occurred on an unrooted device.
Has anyone heard of this issue and know a resolution? I am considering rooting again to see if that is a fix. This is not a horrible issue, it is much better than a device that won't boot, but any help is greatly appreciated.
Click to expand...
Click to collapse
Currently Rooted running the people's rom (3.06) GPS works flawlessly. I have tested and used Scout (By Telenav) Telenav, and Google Maps with no issues at all (tested in FL, MS, And parts of AL during my drive there and back) Haven't had any issues tho.
Mine worked fine while unrooted but started not initializing for startup apps that needed it after i rooted it. I would have to go to the app directly for it to start the GPS. Otherwise the app would continuously look for location. Unfortunately I haven't been able to narrow it down to any one Rom or kernel. Any one else with this issue?
Sent from my SPH-L710 using XDA Premium HD app
I have the same issue but haven't been able to figure out the cause either. Notice it mostly when I set my destination from my house, and wifi connected, then change location after leaving, and phone has kicked over to 3G.
Sent from my SPH-L710 using xda app-developers app
Before I returned my phone for another replacement, I decided to delete all of the apps that I had downloaded. I then rebooted my phone. After 2 days, it worked fine. I then began installing apps one by one. I figured the problem had to be app specific and only apps that use gps. There was one of two apps I decided was the culprit: Facebook or JuiceDefender. I installed Facebook and it worked fine for 2 days. Ample time for the issue to appear. I have figured out that all along JuiceDefender is the problem. It is shutting off GPS like it is supposed to, but not turning it on when it is supposed to. The problem started when I reverted to stock and took the OTA Android update. I am just embarrassed that it took until now to look at the apps as the problem and not the phone. I am going to contact JD and let them know what I have found. I hope there can be a fix, JD really works well... except for my gps!
Anyways, look at apps first as the problem child before running to a repair shop (like I did!) .
Hope this helps others...
Bdozier said:
Before I returned my phone for another replacement, I decided to delete all of the apps that I had downloaded. I then rebooted my phone. After 2 days, it worked fine. I then began installing apps one by one. I figured the problem had to be app specific and only apps that use gps. There was one of two apps I decided was the culprit: Facebook or JuiceDefender. I installed Facebook and it worked fine for 2 days. Ample time for the issue to appear. I have figured out that all along JuiceDefender is the problem. It is shutting off GPS like it is supposed to, but not turning it on when it is supposed to. The problem started when I reverted to stock and took the OTA Android update. I am just embarrassed that it took until now to look at the apps as the problem and not the phone. I am going to contact JD and let them know what I have found. I hope there can be a fix, JD really works well... except for my gps!
Anyways, look at apps first as the problem child before running to a repair shop (like I did!) .
Hope this helps others...
Click to expand...
Click to collapse
JD is designed to disable data connection to conserve battery, You can set it for a threshold where it will keep the connection alive if it's transmitting information back and forth.. (Must have Ultimate for that i believe) So if your disabling the data connection, then it'll kill GPS.
It is set on balanced. That is why I didn't think of juice defender first. Never had this issue until android updated.
Sent from my GT-P5113 using xda app-developers app
I am having the same problem. My GPS will work, but for me, it's only for about 15 mins or so (while in an App that starts it). Then, if I stay in the app, it will just lose connection. If I exit the App, and the GPS turns off, then when I go back it, it will not turn on again. It isn't like it is searching and it doesn't get a signal...it never turns on. The only thing to bring it back is to reboot. I noticed it while on a custom ROM (TPR) and thought it must be that, so I flashed back to stock. Still the same thing. I then tried doing a factory reset. Still not working properly. Anyone have any other ideas?
Thanks in advance.
same here
hotwired34 said:
I am having the same problem. My GPS will work, but for me, it's only for about 15 mins or so (while in an App that starts it). Then, if I stay in the app, it will just lose connection. If I exit the App, and the GPS turns off, then when I go back it, it will not turn on again. It isn't like it is searching and it doesn't get a signal...it never turns on. The only thing to bring it back is to reboot. I noticed it while on a custom ROM (TPR) and thought it must be that, so I flashed back to stock. Still the same thing. I then tried doing a factory reset. Still not working properly. Anyone have any other ideas?
Thanks in advance.
Click to expand...
Click to collapse
I took it in to Sprint they said it was the bad antenna and will give me a refurbish phone. This phone is less than a month old and why I will take a refurbish phone. Like I bought a brand new car and come in for a fix and they took me to the use car lot for a factory certificated car.
So I sent to Samsung and they claimed replacing a part and got the phone back, same problem is still happening.
Anyone can help us on this. It seems a common issue to a few of us.
Here is a simple GPS fix that works well.
http://forum.xda-developers.com/showthread.php?t=2201668

No notifications on WiFi?

Stock T-mobile S6 Edge, AOCG. I have disabled I think 21 bloatware apps. I'm also leaving WiFi off full-time right now because of the cell standby bug.
However, in addition to the cell standby bug and, perhaps the real reason I refuse to turn WiFi back on at all, is that my phone fails to receive any push notifications while connected to a WiFi network.
I'll leave my phone on the table for a while, come back, hit the home button, and a flood of notifications will pop up (I use groupme a lot so in extreme cases my phone will buzz and make noise for about 30 seconds to catch up with ~50 missed notifications).
Has anyone else experienced this issue? Any ideas at fixing it?
I haven't rooted or played with the recovery yet. I've been on the sidelines waiting for an official TWRP build and a debloated custom ROM.
Just a quick bump here...
I have since rooted and installed the 5.1.1 ROM available in the T-mobile S6 Edge Android Development Forum.
I still don't get push notifications while on WiFi. My girlfriend's phone (stock AT&T moto x 5.0) is on the same network and gets push notifications just fine, so I know it's not a problem with my router's TCP heartbeat settings (or maybe I should say I don't think that is the problem).
This is super annoying and frankly just baffling. If anyone has any insight into this issue or any steps I might be able to take to try and troubleshoot it further I'd really appreciate it.
I'll bump again. I have this issue on my home network, but when I connect to another network, I'm able to receive notifications fine. So in my case, it may be some sort of router setting that my phone doesn't like. I'll keep digging around.
I called T-mobile with this issue and they are sending me a new Edge and one of their Asus built routers. Both are on their way to me now, I will update with my findings.
I should also note that I have since done a full and complete wipe of my phone and ODINed back to fully stock. It seemed like it fixed the issue at first, but now it's back to the same behavior: phone sitting quietly on the table at home connected to WiFi, hit the home button, flood of buzzes and noises for 10-15 seconds while it registers all the notifications that have been pushed since it went screen off.
kswa1987 said:
I called T-mobile with this issue and they are sending me a new Edge and one of their Asus built routers. Both are on their way to me now, I will update with my findings.
Click to expand...
Click to collapse
I have the same issue with mine.
Its a crap shoot. Sometimes it will work fine and sometimes it wont.
I turn the screen on and the flood of notifications come in.
If you dig around the web this problem is happening to a bunch of people with the S6.
Keep us updated.
How did you get the T-Mobile Asus router? A friend was telling me about that over the weekend and I'm definitely interested, since I read another thread (for a Note Edge and Note 4 that had the same issue) and they claimed that older routers had issues with GCM/Samsung push notifications.
Strange enough, last night I was receiving them fine, even during deep sleep, so it seems like a really random, sporadic issue. Still utterly annoying, however.
Yup, it's hit or miss for me on WiFi.
As for the router, they pushed it pretty hard from the start of my service call. They claim it's totally free, I will report any deposits or hidden fees that I encounter once I get my next bill.
As for why T-mobile wants to give us free routers, this Engadget article should answer your questions:
http://www.engadget.com/2014/09/11/t-mobile-personal-cellspot/
I am thinking more and more it has something to do with Samsung software and lollipop.
I have the S6 Edge and the Note Edge and a Nexus 9..... Note Edge was working perfectly until yesterday when updated it to lollipop now its having the same problem as the S6 not as bad but still misses at times.
I have all 3 devices side by side connected to the same router, the Nexus 9 doesn't miss a beat notifications are instant while the screen is off. The S6 i have to turn the screen on to get them and the Note Edge is hit or miss.
New edge got here today. So far it's a champ with WiFi notifications while the screen is off.
Although I fully expect the new phone to promptly resume the odd behavior now that I've made this post.
Haven't received the T-mobile router yet, still using the same one as before.
kswa1987 said:
I called T-mobile with this issue and they are sending me a new Edge and one of their Asus built routers. Both are on their way to me now, I will update with my findings.
I should also note that I have since done a full and complete wipe of my phone and ODINed back to fully stock. It seemed like it fixed the issue at first, but now it's back to the same behavior: phone sitting quietly on the table at home connected to WiFi, hit the home button, flood of buzzes and noises for 10-15 seconds while it registers all the notifications that have been pushed since it went screen off.
Click to expand...
Click to collapse
kswa1987 said:
New edge got here today. So far it's a champ with WiFi notifications while the screen is off.
Although I fully expect the new phone to promptly resume the odd behavior now that I've made this post.
Haven't received the T-mobile router yet, still using the same one as before.
Click to expand...
Click to collapse
Cool. Keep us updated.
I did a full reset yesterday and the phone worked perfectly for half the day and then started acting up again at night.
I just spoke to T-mobile, they are also sending me the Tmo asus router, but before they replace the phone they want me to try keeping it on wifi calling for an entire day to see what happens. I dont know what that will do but we will see.
I am curious about this t-mobile router what thats going to do. I already have a top notch router and anywhere in my house i am getting over 24mbps download speeds. SO i dont even know if i am going to use it. I have read that they are giving these things out like bread to promote them.
who knows
Well, it was working great... until it wasn't. Called T-Mobile again and they're sending the report to Samsung. I urge anyone else having this issue to call T-Mobile so that they can continue to push (pun!) the issue with Samsung.
spridell said:
Cool. Keep us updated.
I did a full reset yesterday and the phone worked perfectly for half the day and then started acting up again at night.
I just spoke to T-mobile, they are also sending me the Tmo asus router, but before they replace the phone they want me to try keeping it on wifi calling for an entire day to see what happens. I dont know what that will do but we will see.
I am curious about this t-mobile router what thats going to do. I already have a top notch router and anywhere in my house i am getting over 24mbps download speeds. SO i dont even know if i am going to use it. I have read that they are giving these things out like bread to promote them.
who knows
Click to expand...
Click to collapse
I can say, however, that the Asus built router is really great. Over 200Mbps download speeds over 802.11ac 5GHz
Just a quick note, after ONE HOUR AND FIFTEEN MINUTES on the phone (finally got pushed to samsung tech support after tmobile confirmed it was a manufacturer issue), I ended up hanging up with the issue unresolved.
Samsung had me download an app that allowed the tech to remote in to my phone to try and diagnose the problem.
I was able to recreate the issue by leaving the call live, locking the screen, sending myself an email from a different account, waiting five minutes, and then hitting the home button. Lo and behold, the notification popped up after the phone had been awake for 3-5 seconds, clearly demonstrating the issue. She then says, I'm glad we have resolved the issue, you see the notification on your lock screen. Uhhhhh, have you been listening at all? It didn't register until I woke the phone... you just saw it! Incompetence.
The tech then relentlessly went through each app's notification settings to make triple sure I didn't turn off notifications by accident. Not the issue. Then she asked if it was only with downloaded applications... yes, those are the only applications I use? Not using the garbage built-in email client and I can't think of any other pre-installed app that would get push notifications on the reg.
Anyway, she then says, oh well if its only downloaded apps you'll need to get in contact with the app developers for each app. What? how could? what?
Worthless.
For the record, tmobile was great... the tech was very knowledgeable and helpful. Samsung... worthless. Couldn't understand the issue (I think there was a language barrier to some extent) and then after she suggested I contact each app dev, I hung up. Might try again tomorrow, maybe get a different tech.
Still, no solution!
Thanks for the update.
I am waiting on the ASUS modem but I know that wont do anything. Since your new phone is doing the same thing i guess I am not going to ask for a new phone since it wont matter.
This problem is occurring on Verizon models as well if you do a google search.
I really think its a software problem with Samsung and lollipop. MY Note Edge was perfect before Lollipop now its acting exactly like the S6. My Nexus 9 is perfect and doesnt skip a beat.
Maybe the issue will be fixed with 5.1.1
spridell said:
Thanks for the update.
I am waiting on the ASUS modem but I know that wont do anything. Since your new phone is doing the same thing i guess I am not going to ask for a new phone since it wont matter.
This problem is occurring on Verizon models as well if you do a google search.
I really think its a software problem with Samsung and lollipop. MY Note Edge was perfect before Lollipop now its acting exactly like the S6. My Nexus 9 is perfect and doesnt skip a beat.
Maybe the issue will be fixed with 5.1.1
Click to expand...
Click to collapse
Let's hope! It's quite frustrating but I will hold out hope.
I have exactly the same problem.
When the screen is off and the phone is connected in a WiFi network, I stop receiving push notifications after a while.
I do not receive notifications from GMAIL, E-mail app, WhatsApp, etc.
Then, when I turn the screen on, everything is received.
I have a Brazilian S6 Edge with Stock ROM.
I have tried everything: Wipe cache, factory reset, etc. Nothing has helped... :crying:
---------- Post added at 03:24 PM ---------- Previous post was at 02:28 PM ----------
Guys, I think I solved my problem, at least temporarily.
I realized that I had enabled in my router DHCP with IPV6 and the Edge was using it.
When I entirely disable the IPV6 in my router and restarted it, I let the screen off for almost 30 min. and I still receive notifications from WhatsAPP, Facebook, and Gmail. Thus, I really think it must be the lollipop problem with IPV6 that people are reporting.
Maybe you should try this.
I have Comcast and unfortunately they wont let you disable the IPV6.
I am getting my T-mo Asus router today, I am going to hook that up and disconnect the IPV6. I will report back what I find.
I think the IPv6 fix has solved it for me.
I am hesitant to say for sure because of so many moving pieces and the hit-or-miss nature of the issue, but ever since I turned off IPv6 on my T-mobile Asus router, I have had perfect WiFi push notification behavior (... I think).
You are not alone check this out, me specifically, this happens when im using wireless charging and the phone sits.
http://forum.xda-developers.com/galaxy-s6-edge/help/push-notifications-stop-screen-off-t3071248
Well I have been going a full day now on the T-mo Asus router with IPV6 TURNED OFF, and the notifications have been instant.
It does seem that IPV6 is the culprit.
On a side note, I can not believe how fast the Asus router is. I have a 3,000 sq foot house and I am getting over 90mbps download speeds all over the house.
Very very impressive.
If anyone has Comcast you MUST get your own router. Put the Comcast router in bridge mode and use your own router. Its night and day

Categories

Resources