Stock T-mobile S6 Edge, AOCG. I have disabled I think 21 bloatware apps. I'm also leaving WiFi off full-time right now because of the cell standby bug.
However, in addition to the cell standby bug and, perhaps the real reason I refuse to turn WiFi back on at all, is that my phone fails to receive any push notifications while connected to a WiFi network.
I'll leave my phone on the table for a while, come back, hit the home button, and a flood of notifications will pop up (I use groupme a lot so in extreme cases my phone will buzz and make noise for about 30 seconds to catch up with ~50 missed notifications).
Has anyone else experienced this issue? Any ideas at fixing it?
I haven't rooted or played with the recovery yet. I've been on the sidelines waiting for an official TWRP build and a debloated custom ROM.
Just a quick bump here...
I have since rooted and installed the 5.1.1 ROM available in the T-mobile S6 Edge Android Development Forum.
I still don't get push notifications while on WiFi. My girlfriend's phone (stock AT&T moto x 5.0) is on the same network and gets push notifications just fine, so I know it's not a problem with my router's TCP heartbeat settings (or maybe I should say I don't think that is the problem).
This is super annoying and frankly just baffling. If anyone has any insight into this issue or any steps I might be able to take to try and troubleshoot it further I'd really appreciate it.
I'll bump again. I have this issue on my home network, but when I connect to another network, I'm able to receive notifications fine. So in my case, it may be some sort of router setting that my phone doesn't like. I'll keep digging around.
I called T-mobile with this issue and they are sending me a new Edge and one of their Asus built routers. Both are on their way to me now, I will update with my findings.
I should also note that I have since done a full and complete wipe of my phone and ODINed back to fully stock. It seemed like it fixed the issue at first, but now it's back to the same behavior: phone sitting quietly on the table at home connected to WiFi, hit the home button, flood of buzzes and noises for 10-15 seconds while it registers all the notifications that have been pushed since it went screen off.
kswa1987 said:
I called T-mobile with this issue and they are sending me a new Edge and one of their Asus built routers. Both are on their way to me now, I will update with my findings.
Click to expand...
Click to collapse
I have the same issue with mine.
Its a crap shoot. Sometimes it will work fine and sometimes it wont.
I turn the screen on and the flood of notifications come in.
If you dig around the web this problem is happening to a bunch of people with the S6.
Keep us updated.
How did you get the T-Mobile Asus router? A friend was telling me about that over the weekend and I'm definitely interested, since I read another thread (for a Note Edge and Note 4 that had the same issue) and they claimed that older routers had issues with GCM/Samsung push notifications.
Strange enough, last night I was receiving them fine, even during deep sleep, so it seems like a really random, sporadic issue. Still utterly annoying, however.
Yup, it's hit or miss for me on WiFi.
As for the router, they pushed it pretty hard from the start of my service call. They claim it's totally free, I will report any deposits or hidden fees that I encounter once I get my next bill.
As for why T-mobile wants to give us free routers, this Engadget article should answer your questions:
http://www.engadget.com/2014/09/11/t-mobile-personal-cellspot/
I am thinking more and more it has something to do with Samsung software and lollipop.
I have the S6 Edge and the Note Edge and a Nexus 9..... Note Edge was working perfectly until yesterday when updated it to lollipop now its having the same problem as the S6 not as bad but still misses at times.
I have all 3 devices side by side connected to the same router, the Nexus 9 doesn't miss a beat notifications are instant while the screen is off. The S6 i have to turn the screen on to get them and the Note Edge is hit or miss.
New edge got here today. So far it's a champ with WiFi notifications while the screen is off.
Although I fully expect the new phone to promptly resume the odd behavior now that I've made this post.
Haven't received the T-mobile router yet, still using the same one as before.
kswa1987 said:
I called T-mobile with this issue and they are sending me a new Edge and one of their Asus built routers. Both are on their way to me now, I will update with my findings.
I should also note that I have since done a full and complete wipe of my phone and ODINed back to fully stock. It seemed like it fixed the issue at first, but now it's back to the same behavior: phone sitting quietly on the table at home connected to WiFi, hit the home button, flood of buzzes and noises for 10-15 seconds while it registers all the notifications that have been pushed since it went screen off.
Click to expand...
Click to collapse
kswa1987 said:
New edge got here today. So far it's a champ with WiFi notifications while the screen is off.
Although I fully expect the new phone to promptly resume the odd behavior now that I've made this post.
Haven't received the T-mobile router yet, still using the same one as before.
Click to expand...
Click to collapse
Cool. Keep us updated.
I did a full reset yesterday and the phone worked perfectly for half the day and then started acting up again at night.
I just spoke to T-mobile, they are also sending me the Tmo asus router, but before they replace the phone they want me to try keeping it on wifi calling for an entire day to see what happens. I dont know what that will do but we will see.
I am curious about this t-mobile router what thats going to do. I already have a top notch router and anywhere in my house i am getting over 24mbps download speeds. SO i dont even know if i am going to use it. I have read that they are giving these things out like bread to promote them.
who knows
Well, it was working great... until it wasn't. Called T-Mobile again and they're sending the report to Samsung. I urge anyone else having this issue to call T-Mobile so that they can continue to push (pun!) the issue with Samsung.
spridell said:
Cool. Keep us updated.
I did a full reset yesterday and the phone worked perfectly for half the day and then started acting up again at night.
I just spoke to T-mobile, they are also sending me the Tmo asus router, but before they replace the phone they want me to try keeping it on wifi calling for an entire day to see what happens. I dont know what that will do but we will see.
I am curious about this t-mobile router what thats going to do. I already have a top notch router and anywhere in my house i am getting over 24mbps download speeds. SO i dont even know if i am going to use it. I have read that they are giving these things out like bread to promote them.
who knows
Click to expand...
Click to collapse
I can say, however, that the Asus built router is really great. Over 200Mbps download speeds over 802.11ac 5GHz
Just a quick note, after ONE HOUR AND FIFTEEN MINUTES on the phone (finally got pushed to samsung tech support after tmobile confirmed it was a manufacturer issue), I ended up hanging up with the issue unresolved.
Samsung had me download an app that allowed the tech to remote in to my phone to try and diagnose the problem.
I was able to recreate the issue by leaving the call live, locking the screen, sending myself an email from a different account, waiting five minutes, and then hitting the home button. Lo and behold, the notification popped up after the phone had been awake for 3-5 seconds, clearly demonstrating the issue. She then says, I'm glad we have resolved the issue, you see the notification on your lock screen. Uhhhhh, have you been listening at all? It didn't register until I woke the phone... you just saw it! Incompetence.
The tech then relentlessly went through each app's notification settings to make triple sure I didn't turn off notifications by accident. Not the issue. Then she asked if it was only with downloaded applications... yes, those are the only applications I use? Not using the garbage built-in email client and I can't think of any other pre-installed app that would get push notifications on the reg.
Anyway, she then says, oh well if its only downloaded apps you'll need to get in contact with the app developers for each app. What? how could? what?
Worthless.
For the record, tmobile was great... the tech was very knowledgeable and helpful. Samsung... worthless. Couldn't understand the issue (I think there was a language barrier to some extent) and then after she suggested I contact each app dev, I hung up. Might try again tomorrow, maybe get a different tech.
Still, no solution!
Thanks for the update.
I am waiting on the ASUS modem but I know that wont do anything. Since your new phone is doing the same thing i guess I am not going to ask for a new phone since it wont matter.
This problem is occurring on Verizon models as well if you do a google search.
I really think its a software problem with Samsung and lollipop. MY Note Edge was perfect before Lollipop now its acting exactly like the S6. My Nexus 9 is perfect and doesnt skip a beat.
Maybe the issue will be fixed with 5.1.1
spridell said:
Thanks for the update.
I am waiting on the ASUS modem but I know that wont do anything. Since your new phone is doing the same thing i guess I am not going to ask for a new phone since it wont matter.
This problem is occurring on Verizon models as well if you do a google search.
I really think its a software problem with Samsung and lollipop. MY Note Edge was perfect before Lollipop now its acting exactly like the S6. My Nexus 9 is perfect and doesnt skip a beat.
Maybe the issue will be fixed with 5.1.1
Click to expand...
Click to collapse
Let's hope! It's quite frustrating but I will hold out hope.
I have exactly the same problem.
When the screen is off and the phone is connected in a WiFi network, I stop receiving push notifications after a while.
I do not receive notifications from GMAIL, E-mail app, WhatsApp, etc.
Then, when I turn the screen on, everything is received.
I have a Brazilian S6 Edge with Stock ROM.
I have tried everything: Wipe cache, factory reset, etc. Nothing has helped... :crying:
---------- Post added at 03:24 PM ---------- Previous post was at 02:28 PM ----------
Guys, I think I solved my problem, at least temporarily.
I realized that I had enabled in my router DHCP with IPV6 and the Edge was using it.
When I entirely disable the IPV6 in my router and restarted it, I let the screen off for almost 30 min. and I still receive notifications from WhatsAPP, Facebook, and Gmail. Thus, I really think it must be the lollipop problem with IPV6 that people are reporting.
Maybe you should try this.
I have Comcast and unfortunately they wont let you disable the IPV6.
I am getting my T-mo Asus router today, I am going to hook that up and disconnect the IPV6. I will report back what I find.
I think the IPv6 fix has solved it for me.
I am hesitant to say for sure because of so many moving pieces and the hit-or-miss nature of the issue, but ever since I turned off IPv6 on my T-mobile Asus router, I have had perfect WiFi push notification behavior (... I think).
You are not alone check this out, me specifically, this happens when im using wireless charging and the phone sits.
http://forum.xda-developers.com/galaxy-s6-edge/help/push-notifications-stop-screen-off-t3071248
Well I have been going a full day now on the T-mo Asus router with IPV6 TURNED OFF, and the notifications have been instant.
It does seem that IPV6 is the culprit.
On a side note, I can not believe how fast the Asus router is. I have a 3,000 sq foot house and I am getting over 90mbps download speeds all over the house.
Very very impressive.
If anyone has Comcast you MUST get your own router. Put the Comcast router in bridge mode and use your own router. Its night and day
Related
Issue 1: Multitouch issue
- As far as I'm aware of, there is no fix yet and a lot of people are experiencing the issue. What happens is whilst in landscape mode, sometimes, if one finger is placed at the bottom left of the screen, and another is placed on the bottom right, it'll fail to recognize the second touch (bottom right). This doesn't always occur, but does happen at times.
Simple fix: Lock the screen, then unlock it
Issue 2: Wifi consistently dropping
While downloading files, or sometimes even watching youtube videos, the wifi icon will disappear for a split second, then come back and an error will appear along the lines of " File could not be downloaded due to an error" or in the case of the market, it'll just stop downloading and give an error.
Fix: Sadly, the only fix that I have found so far for this issue is to get a new router. See my post here I used a Linksys WRT300N
EDIT: Another potential fix is to change some settings with the router but I'm not sure exactly what settings are needed to be changed.
EDIT2: I've created an issue about the wifi issue over here and according to [email protected]:
Im assuming you are downloading huge files using WiFi... there is a notorious bug still unresolved on DHCP leasing time. If your route is settled to infinite (0 or ffffffff) a local timeout of few minutes is applied, thus the download broke and resume time by time because dhcp renewal. To fix this try to adjust your route settings indicating a discrete leasing time (i.e. 24 hours or 2 days) and thi should fix this specific issue (also noticeble when watching youtube videos, that may freeze after few minutes).
Hope this helps.
Click to expand...
Click to collapse
-----------------------------------------------------------------------------------------------------------------------------------------------------------------
Hey everyone,
I have had my Galaxy Nexus from Bell for a few days now, and it is a beast Everything runs smoothly, no lag (even with live wallpaper) and helps me accomplish everything I need from a mobile device ( a hell of a lot better than the milestone - international version of the Droid)
However, there are some prominent issues throughout the device.
1.) The wifi constantly times out, it will stop working at random times even if im 1-2 ft away from the router. Also, when I was downloading SD files for a game (asphalt 6 - 524mb file i think), i had to restart the download at least 10-15 times to finally get it to download. Is this a hardware issue? Can this be fixed through a software update
2.) The multitouch doesn't work at random times. For me, whether its plugged into the charger or not, at random times, when you touch the left side of the device in landscape mode, the device will not recognize touch inputs on the right side. HOWEVER, if you lock the screen, then unlock it, it works flawlessly. I am determined this is a software bug (may not be though) and if it isn't could someone please tell me? Thanks. And a lot of people also have this issue : http://forum.xda-developers.com/showthread.php?t=1385587
Also shown here:
www.youtube.com/watch?v=YdRSRROffO4
I have two question for you awesome people at XDA.
1.) Could someone please either post an issue to Google regarding these two issues or direct me to a website where I can post them?
2.) Could any of these be a hardware issue? Do you think I should return it and get another one?
Thanks so much guys,
Mosh
Would also like to know if the second problem is software related or not :/
EDIT: noticed now that my screen gets really hot at the top. Really hot! Does your get warm aswell?
Don't know. The easy fix is to swap it.
Sent from my Galaxy Nexus using xda premium
Both my touchscreen and WiFi have been working flawlessly.
I did have some initial hiccups with the WiFi until I power cycled my router.
Sent from my Galaxy Nexus using xda premium
Make sure 'Avoid poor connections" is ticked off in the advanced WiFi settings.
sgs064 said:
Make sure 'Avoid poor connections" is ticked off in the advanced WiFi settings.
Click to expand...
Click to collapse
I've been having WiFi trouble with the Nexus too - the phone generally seems to get poorer signal in comparison to my other devices. I've unticked this box, but it still keeps avoiding connecting (and when I go to WiFi settings, actually says it's avoiding connecting to my network because the connection is poor). It's frustrating, to say the least.
Rather than immediately assume that you should swap the phone, or thinking it's hardware, or (?).
What build do you have? There are at least 3 builds available for the SGN.
http://forum.xda-developers.com/showthread.php?t=1376856
Sounds like another on the way...
sephtin said:
Rather than immediately assume that you should swap the phone, or thinking it's hardware, or (?).
What build do you have? There are at least 3 builds available for the SGN.
http://forum.xda-developers.com/showthread.php?t=1376856
Sounds like another on the way...
Click to expand...
Click to collapse
Seriously people need to stop making such a big deal of these separate builds.
WiFi could be an issue with the router. I had a problem where connecting Nexus to the router would cause both mine and other users internet in the network fail. Once I disconnected, internet returned. It worked on first few loads, then not anymore. Strange thing is that it fixed itself few weeks later.
(Same happened once with another router and when I was using HTC Desire, Android seems to be a wacky WiFi partner)
@rbiter said:
Don't know. The easy fix is to swap it.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Not this. If its software you end up with another phone with the same problem.
You may find other radios help with wifi, check the dev section for details if you have a rooted device. Otherwise youll probably need to wait for one of them to drop via an official ota.
As others have said, uncheck the weak wifi option
In terms of the multitouch issue, just tested my device and can't see any issues at all. Could be software related as the screen itself can support 10inputs - be interesting for users on non standard roms to check and see if they do have a problem as this may lend some weight towards the software related argument.
mohitrocks said:
Hey everyone,
I have had my Galaxy Nexus from Bell for a few days now, and it is a beast Everything runs smoothly, no lag (even with live wallpaper) and helps me accomplish everything I need from a mobile device ( a hell of a lot better than the milestone - international version of the Droid)
However, there are some prominent issues throughout the device.
1.) The wifi constantly times out, it will stop working at random times even if im 1-2 ft away from the router. Also, when I was downloading SD files for a game (asphalt 6 - 524mb file i think), i had to restart the download at least 10-15 times to finally get it to download. Is this a hardware issue? Can this be fixed through a software update
2.) The multitouch doesn't work at random times. For me, whether its plugged into the charger or not, at random times, when you touch the left side of the device in landscape mode, the device will not recognize touch inputs on the right side. HOWEVER, if you lock the screen, then unlock it, it works flawlessly. I am determined this is a software bug (may not be though) and if it isn't could someone please tell me? Thanks. And a lot of people also have this issue : http://forum.xda-developers.com/showthread.php?t=1385587
Also shown here:
www.youtube.com/watch?v=YdRSRROffO4
I have two question for you awesome people at XDA.
1.) Could someone please either post an issue to Google regarding these two issues or direct me to a website where I can post them?
2.) Could any of these be a hardware issue? Do you think I should return it and get another one?
Thanks so much guys,
Mosh
Click to expand...
Click to collapse
I get #2 in shadow gun if it goes into sleep mode while i'm playing. Its clearly a software issue as restarting the game it goes away.
Point 1 happens to me too. I've tried multiple ROM's. I'm getting a bit worried that it's hardware. It's dropping every few mins when I need it... then it comes back rather quick.
You have any news or has anyone else experienced it?
I'm not seeing a ton of people talk about this wifi problem, so I'm guessing it's not a widespread issue. I'm assuming it's not hardware either, but I'm curious about it. Whenever I turn on wifi on the Nexus and it tries to connect to my router, it disables all other connections, and the Nexus reports that it's not in range of the router. I'm interested in what routers people are using that are experiencing this issue.
I have a D-Link DI-624, a free router provided by Verizon with FIOS signup. I'm using a custom password, not the one that came with the device. I have a 13 digit alphanumeric password (sorry, I can't remember the exact security setting for it).
Edit: Actually been doing some research on this, and it's appearing it may be a frequency / channel issue, that the phone is broadcasting at a frequency similar to your router. Looking into exact fixes at the moment.
I have no problem with wifi and multi touch.
But I noticed that two fingers cannot be very closely touched it will mingle together. For example if you hold shift button on keyboard it could act like normal shift (turn lowercase to upper or vice versa) but its very difficult to use shift + a
Also lots of games exiting on me, first I thought was multi touch acting up so I could accidentally hit home or back button. But then I think its just matter or compatibility of those games with ICS.
Sent from my Galaxy Nexus using XDA App
do you know if the latest update solved the touch problem?
Same issues here. On the samung version (dont remember the codename) i had this issue so i rooted and changed it so that google updates my phone. But this didn't help either. Still losing wifi when i am downloading. Like now i was going to download 9mm and after 2 seconds the wifi disconnect until i quit 9mm and then it pops up straight away. Can it be a hardware issue?
PS: before i change my phone brand to google, i could see the "avoid poor wifi connection" but now when i go to advanced tab it's gone :S
Ok everytime i try to test wifi in speedtest it says network communication issues after 2 sec of testing. Any info please? Do i have a faulty unit? going crazy over here
For what it's worth, I haven't had either of these problems on my Galaxy Nexus, and it's been on a lot of WiFi networks.
I've gotten speeds in excess of 20mbit/20mbit via the speedtest.net app multiple times on the campus wifi, as well as my parents', and my dorm connections. I've downloaded the Asphalt files twice without any interruptions either time, and I've never experienced any problems.
As for multitouch - no problems with that either. To type in all caps you can hold down the caps button on the keyboard and type - it's never given me any issues. I don't think I've been in a situation where I've felt multitouch hasn't performed right.
horadee said:
Point 1 happens to me too. I've tried multiple ROM's. I'm getting a bit worried that it's hardware. It's dropping every few mins when I need it... then it comes back rather quick.
You have any news or has anyone else experienced it?
Click to expand...
Click to collapse
Multiple ROMs doesn't mean much, they all share official driver binaries and radios that are available.
Sent from my Galaxy Nexus using Tapatalk
Manacit said:
For what it's worth, I haven't had either of these problems on my Galaxy Nexus, and it's been on a lot of WiFi networks.
I've gotten speeds in excess of 20mbit/20mbit via the speedtest.net app multiple times on the campus wifi, as well as my parents', and my dorm connections. I've downloaded the Asphalt files twice without any interruptions either time, and I've never experienced any problems.
As for multitouch - no problems with that either. To type in all caps you can hold down the caps button on the keyboard and type - it's never given me any issues. I don't think I've been in a situation where I've felt multitouch hasn't performed right.
Click to expand...
Click to collapse
Then i probably got a faulty unit. Will give it 2 more days and if it's still the same i'll return it.
Hopefully someone here can advise me on this issue I have been getting with my Nexus 5x and using chrome but issue also happens in youtube. Note I have not setup my phone with a SIM yet, just been testing out the phone features and Android 6.0
When connected to my home networtk chrome and youtube work fine but every now and then the web page loading seems to stall in chrome, and then i watch the wifi signal disconnect and then reconnect and then the web page will load, but before it does i get the error message
dns_probe_finished_no_internet and sometimes its ERR name not resolved or ERR_NETWORK_CHANGED or similar inside chrome.
it seems to recover after about 30secs and then i have full wifi again. it just keeps happening This seems to be random at the moment but is consistent. My home network is pretty solid and all my other devices work fine and do not exhibit this issue, my wifi is solid.
I have done all the usual forget network, wipe system cache and static IP etc. nothing makes a difference. can anyone shed some light what might be causing this?
thanks
Did you manage to solve the problem? I got my phone last week and I am having the exact same problem.
I should mention that I am on stock unrooted and using At&t network. I checked the wifi connection from my older phone lg optimus g and it seems to be fine. It keeps on disconnecting and reconnecting on my 5x though and I think that is draining the battery faster than anything else. My top two battery uses are android system and android os rather than sceeen.
Do you think it is a hardware problem?
friendlyguy55 said:
Did you manage to solve the problem? I got my phone last week and I am having the exact same problem.
I should mention that I am on stock unrooted and using At&t network. I checked the wifi connection from my older phone lg optimus g and it seems to be fine. It keeps on disconnecting and reconnecting on my 5x though and I think that is draining the battery faster than anything else. My top two battery uses are android system and android os rather than sceeen.
Do you think it is a hardware problem?
Click to expand...
Click to collapse
Have the same problem with mine after one week's use. Was fine until this morning.
On hold with warranty service now and will be getting a replacement.
Don't wait, use the warranty.
---------- Post added at 10:25 AM ---------- Previous post was at 10:23 AM ----------
My problem was more global than just while using Chrome. Don't know if that matters....
ChauncyG said:
Have the same problem with mine after one week's use. Was fine until this morning.
On hold with warranty service now and will be getting a replacement.
Don't wait, use the warranty.
---------- Post added at 10:25 AM ---------- Previous post was at 10:23 AM ----------
My problem was more global than just while using Chrome. Don't know if that matters....
Click to expand...
Click to collapse
Any luck getting rid of the problem? I even factory reset my phone but the problem is still there. My problem is also global, not just in chrome. I think that there is a problem with the wifi of the phone. I do not want to root and install a new kernel as of yet. Just want to stay on the stock rom.
What did the warranty service say? Is this a common problem with the 5x? I would rather not RMA if the problem can be solved by some other means. I put on the screen protector so well. Don't want to do it all over again lol.
Also, is Android OS on the top of the list in battery drain? It is for me and I think the wifi connecting and disconnecting prevents the phone from sleeping.
friendlyguy55 said:
Any luck getting rid of the problem? I even factory reset my phone but the problem is still there. My problem is also global, not just in chrome. I think that there is a problem with the wifi of the phone. I do not want to root and install a new kernel as of yet. Just want to stay on the stock rom.
What did the warranty service say? Is this a common problem with the 5x? I would rather not RMA if the problem can be solved by some other means. I put on the screen protector so well. Don't want to do it all over again lol.
Also, is Android OS on the top of the list in battery drain? It is for me and I think the wifi connecting and disconnecting prevents the phone from sleeping.
Click to expand...
Click to collapse
<----------------->
Tried everything, reset network connections and then tried a complete reset and attempted new setup but the wifi was too flaky to complete the setup. Since the problem happened while I was using the phone I was not able to observe the effect on battery life. I would imagine it would take a big hit trying to connect and failing continuously.
Did this before calling Google so I wouldn't have to do this while on the phone. Warranty Service did not mention any ongoing problem with the wifi.
Am setting up the replacement currently. I'll save rooting, etc. until I've used the phone for a good while.
Bite the bullet and send it back. It's not going to heal itself.
ChauncyG said:
<----------------->
Tried everything, reset network connections and then tried a complete reset and attempted new setup but the wifi was too flaky to complete the setup. Since the problem happened while I was using the phone I was not able to observe the effect on battery life. I would imagine it would take a big hit trying to connect and failing continuously.
Did this before calling Google so I wouldn't have to do this while on the phone. Warranty Service did not mention any ongoing problem with the wifi.
Am setting up the replacement currently. I'll save rooting, etc. until I've used the phone for a good while.
Bite the bullet and send it back. It's not going to heal itself.
Click to expand...
Click to collapse
Hi guys,
Just updated to 6.0.1 OTA and yes the problem remains and seems even worse now. Can I ask how you go about the warranty? Is there a number to call google directly?
855.836.3987
ChauncyG said:
855.836.3987
Click to expand...
Click to collapse
oops sorry I should have said im in the UK, dont worry il find it. Can I ask is your replacement phone working correctly now, no wifi drop outs as before? if so what version of marshmallow are you on?
I've only been using it about 8 hours but no problems so far. The phone updated to 6.0.1 during the initial setup.
You can find the phone # for the UK by using a 'Contact Us' link in the Devices Store on Google Play.
ok so I seem to have fixed this issue been having and it turns out the phone itself is fine. The issue was with 2.4Ghz wifi networks. There are quite a few in my local area and there is probably a lot of cross talk on channels. So i setup a 5GHz network and my n5x seems rock solid since ive connected to that. no one single drop out all day! speeds are also much faster im getting 150MB download speed on wifi lol...
i changed nothing else on my phone just for the record. hope this maybe also helps someone else
KTroopA said:
ok so I seem to have fixed this issue been having and it turns out the phone itself is fine. The issue was with 2.4Ghz wifi networks. There are quite a few in my local area and there is probably a lot of cross talk on channels. So i setup a 5GHz network and my n5x seems rock solid since ive connected to that. no one single drop out all day! speeds are also much faster im getting 150MB download speed on wifi lol...
i changed nothing else on my phone just for the record. hope this maybe also helps someone else
Click to expand...
Click to collapse
I think I have an issue with the college wifi as well. I asked my friends who are using the same wifi network and their phones also do not seem to remain connected. I thought that it was an issue with my phone but I guess it is not.
To test that, I connected my phone to my college wifi all night and when I woke up in the morning, more than 20% battery had been used probably because of disconnecting and reconnecting continuously. The next night, I connected to some other wifi and there was less than 3 or 4% drop in battery overnight.
I hope they upgrade the college wifi as the battery drain is very annoying.
Latest skins
Try clearing cache and cookies of the browser and Restart it.
Please help.
Suddenly I have weird WiFi problem where, for instance, it won't even connect to my home WiFi. Sometimes it is saying 'Saved' sometimes 'Obtaining IP address' and sometimes 'Connecting'. When I finally get connection, sometimes it just disconnects for no reason (well, there have to be a reason), and again wouldn't connect. For instance, while I am writing this it is Obtaining IP address the whole time.
I couldn't find the pattern in these problems, but someone might be able to help.
Tried resetting modem, phone, clear cashe...
I didn't notice that my MacBook have any issues, nor my LG TV. It works fine there. I'm on 7.1.2.
Hope someone can help.
Cheers.
Sent from my Nexus 5X using Tapatalk
Have no idea if it is related, but found somewhere online that I might have bad app. Went back and checked what apps I have installed recently, and those were two apps for my new UHD LG TV. Uninstalled them, and problem went away.
Might help someone.
Sent from my Nexus 5X using Tapatalk
The 5X's wifi sucks. I travel with my Note 4 also since that always connects to available networks, like at hotels or at airports. The 5X will often just do what yours did. I have access to Time Warner hotspots since I have their internet service. But it almost never connects and when it does it usually takes many attempts. My Note 4 would connect so easily that it would connect when I was stopped at red lights or even stop signs. The 5X takes lots of messing around. Adding and forgetting the network. Turning wifi off and back on, etc.
I have the Time Warner app to assist in connecting and that helps. I thought that app interfered with the wifi, so I remove it when travelling, but found it makes no difference.
I did find that Skype Wifi, which allows someone to connect to hotspots around the world and pay using Skype credit, did interfere with the wifi like your apps did. So some hotpots would work without it installed, but wouldn't with it installed. I took it off, but of course I can have in on my Note 4 and have no problems with any wifi hotpots.
I would agree that the 5X wifi sucks. I have issues on my home wifi as well & know it's not the network. My older Nexus 5 connects & stays connected fine. and the 5X will be setting right next to it & be 'obtaining IP" or say "No Internet" -- anyone have any other suggestions would be greatly appreciated. Enjoying the phone - but not this issue.
I've been having wifi problems since I got mine months ago, my internet connects for 0.5 of a second then disconnects even if I stand beside my router
---------- Post added at 05:09 PM ---------- Previous post was at 05:09 PM ----------
Such a weak phone, my camera and mic broke and I haven't even dropped my phone yet lmao
tbonezx11 said:
I would agree that the 5X wifi sucks. I have issues on my home wifi as well & know it's not the network. My older Nexus 5 connects & stays connected fine. and the 5X will be setting right next to it & be 'obtaining IP" or say "No Internet" -- anyone have any other suggestions would be greatly appreciated. Enjoying the phone - but not this issue.
Click to expand...
Click to collapse
I had forgotten about an issue with my router, but it affected the router. The 5Gz signal would just disappear after about a day, which would require rebooting the router to restore. I went on vacation and the router made it 3 weeks without needing to be rebooted. So obviously it was the 5X causing the issue. The router manufacturer was going to RMA it, but one of their engineers sent me a beta version of the firmware that ended up fixing the issue, but I can not use any official firmware release. My 5X now, if I put it on the 5Gz signal, will just stay for a while, then I'll look at the phone and it'll have switched to the 2.4Gz signal. So I just let it stay on that. At least the router signal doesn't completely disappear anymore, but the core issue with the 5X is still there.
One of the steps in trying to fix wifi problems used to be setting it to 2.4Gz networks only. 7.0 or some version of the OS took away that option. Someone in the Google forums requested it be put back in, but it doesn't look that that will happen.
It's the phones connectivity it's messed up, and u are able to get it replaced if u got warrienty
I did a factory reset and it does not resolve the issue as I have been having issues for the past month or two. i think its one of the updates that borked it up; but until i roll back idk
If anyone can make your 2.4 band a G type or mixed mode router and leave your ac band alone. I noticed that leaving the connection to G type keeps the connection solid for me and drops go away. I know this is not a solution but until this can be resolved. This didnt happen before and for the like of me it is IMPOSSIBLE to flash older firmware and system images on the POS device. It get stuck on the Google logo.
There was a post awhile ago in a different phone thread for HTC ( yes, i know its not the same ) but there apparently appears to be WiFi 'drivers' or 'radios' if you will and the solution was easy there, but here I think someone with some experience might have to point those out to us. ( its on this page https://forum.xda-developers.com/ve...tock-m-firmware-nand-recovery-t3330972/page32 )
I am wondering if using a set of WiFi drivers from 7.1.1 would resolve this issue or not, but I am unsure where to go to find them; anyone?
I live in a bunker, sort of, so I really need VoWiFi. But so far (I got the phone yesterda) it only works for 20-30 seconds, and then the other party in the conversation can't hear what I'm saying. Has anybody else had problems with this? My network should not be he problem because I used my Sony Xperia X Performance (which went out of use yesterday) on it until yesterday, and I have never had any problems with that. My wife's previous S6 worked as well, and her current Motorola G6 Plus works on it. What should I look for, in the phone or the network? I have the phone set to "perfer wifi", of course.
I wonder if this is a problem with WiFi stability? I have tried to reset network settings, but that didn't seem to help.
Tested now with three networks in my house, guest, regular and appartment two, and with the cell network off, so I know the problem isn't in unwaranted switching between them. It only takes 5-10 seconds before my voice dissappears for the person in the other end, and then the call is broken after around 20-30 seconds. Something's seriously wrong here!
Seems to be a general Samsung thing. My son's S7 Edge has exactly the same symptoms on my wifi! I have changed some things in the network since my wife used her S6, so maybe that wouldn't work now. But my Sony Xperia X Performance and her Motorola G6 Plus worrks without a hitch. Is there a known difference in the implementation between those and Samsung, perhaps some ports I need to open?
Turned out to be my DSL router. It didn't work in bridge mode, but putting the router in router mode fixed it. Weird...
Hello all!
Got a weird problem, that at first wasn't much of an issue. But now keeps getting worse and worse.
I'm on ATT btw
I've noticed that when I'm on my home wifi, I will randomly have the following issues:
I can't send or receive phone calls
I can't send or receive text messages
Anything network related just doesn't work
It's very random, but happens frequently, and if I turn on airplane mode then turn it back off, the issue is resolved.
I've tried:
resetting network settings on phone
resetting my home network
soft restart and hard restarting phone
I've tried connecting a router to the stock ATT router and using that as my connection
Everything I can think of, short of reformatting the phone completely which I will probably try later this week
I'm on the latest firmware
When the issue happens, I can turn off wifi and it will show 2-3 bars of network but no lte/5g/5g+ or anything. And sometimes it shows the circle with a line through it.
Thanks!
xbrad said:
Hello all!
Got a weird problem, that at first wasn't much of an issue. But now keeps getting worse and worse.
I'm on ATT btw
I've noticed that when I'm on my home wifi, I will randomly have the following issues:
I can't send or receive phone calls
I can't send or receive text messages
Anything network related just doesn't work
It's very random, but happens frequently, and if I turn on airplane mode then turn it back off, the issue is resolved.
I've tried:
resetting network settings on phone
resetting my home network
soft restart and hard restarting phone
I've tried connecting a router to the stock ATT router and using that as my connection
Everything I can think of, short of reformatting the phone completely which I will probably try later this week
I'm on the latest firmware
When the issue happens, I can turn off wifi and it will show 2-3 bars of network but no lte/5g/5g+ or anything. And sometimes it shows the circle with a line through it.
Thanks!
Click to expand...
Click to collapse
Are you using an e-sim?
I have t-mobile with an e-sim and i've had this happen before. Ended up just restarting the phone.
apatcas said:
Are you using an e-sim?
I have t-mobile with an e-sim and i've had this happen before. Ended up just restarting the phone.
Click to expand...
Click to collapse
Nope, using a normal sim card from ATT.
Lucky a simple restart fixed it, I'm at wits end how to fix this issue....making work very difficult lol
Going to run phone without wifi today and see if the issue comes up off wifi.
Okay, so tested today without using wifi. And while not as frequent, it still did lose connection just now. And I had to toggle wifi off/on for it to regain connection....
Guess my last step is to reformat the phone
Just got the fold4 on T-Mobile and had the same issue over the weekend.
Randomly stops getting service, have bars but no data, sim says unknown. Disable then reenable sim and it works until next time.
Cleared cache, cleared network settings, remove and reinserted sim.
Today is my first day without losing network.
hamagc said:
Just got the fold4 on T-Mobile and had the same issue over the weekend.
Randomly stops getting service, have bars but no data, sim says unknown. Disable then reenable sim and it works until next time.
Cleared cache, cleared network settings, remove and reinserted sim.
Today is my first day without losing network.
Click to expand...
Click to collapse
Interesting, going to try some stuff tomorrow to see what I can figure out.
I was away from my house and had no issues, so starting to think maybe it's my location....but not sure.
Interesting, I've been getting this occasionally on my fold 4 with tmobile. I'll have apps that wont update data with a 'you're not connected to the internet' error. I recently added duck duck go browser and enabled the app tracking blocker. I've been wondering if the duck go vpn is the cause. Do you use any sort of vpn?
MovingZen said:
Interesting, I've been getting this occasionally on my fold 4 with tmobile. I'll have apps that wont update data with a 'you're not connected to the internet' error. I recently added duck duck go browser and enabled the app tracking blocker. I've been wondering if the duck go vpn is the cause. Do you use any sort of vpn?
Click to expand...
Click to collapse
Yeah I use ProtonVPN, used to use alwayson but ended up turning it off as it was interfering with my Tesla Key function. But whether it's on or off, I still get the issue.
I haven't reformatted my phone just yet, but the issue has reduced a bit the last few days. I'm not sold on it being my phone as this literally only happens while at home.....really bizarre honestly.
Also got an issue now with android 13 that it won't work with my Tesla half the time. It just doesn't recognize my phone as my key .-. really tilting xD
xbrad said:
Yeah I use ProtonVPN, used to use alwayson but ended up turning it off as it was interfering with my Tesla Key function. But whether it's on or off, I still get the issue.
I haven't reformatted my phone just yet, but the issue has reduced a bit the last few days. I'm not sold on it being my phone as this literally only happens while at home.....really bizarre honestly.
Also got an issue now with android 13 that it won't work with my Tesla half the time. It just doesn't recognize my phone as my key .-. really tilting xD
Click to expand...
Click to collapse
Thanks for the info. It's so intermittent it's very hard to pin down. I still haven't gotten the update to 13 so hopefully that helps you narrow your search some.
MovingZen said:
Thanks for the info. It's so intermittent it's very hard to pin down. I still haven't gotten the update to 13 so hopefully that helps you narrow your search some.
Click to expand...
Click to collapse
I've noticed it less with Android 13, but android 13 broke my Tesla Key functionality....so not sure that was worth the trade off xD
Yeah, I haven't been able to pin point any specific cause which is super annoying....
Well it lasted a day or 2 then happened a few times again.
As this was a new device for me, I noticed it wasn't "activated" on T-Mobiles site. I went through the activation process and that seems to have fixed it for me now (wifi calling too).
Likely unrelated to what you're experiencing but thought I'd mention it.
hamagc said:
Well it lasted a day or 2 then happened a few times again.
As this was a new device for me, I noticed it wasn't "activated" on T-Mobiles site. I went through the activation process and that seems to have fixed it for me now (wifi calling too).
Likely unrelated to what you're experiencing but thought I'd mention it.
Click to expand...
Click to collapse
That's interesting though, maybe I just need to go talk to ATT as much of a pain in the ass as it is -_-*