Develop Bugs

Data problems - Please help

I have been having some major problems with my EVO regarding the data. If I use anything that is on the heavy side of bandwidth, like downloading a file from android marketplace, surfing the web, watching sprint tv, using the GPS, etc...the data will just time out for about 3 min at a time. For instance if I am downloading a 5mb app from android marketplace, it will maybe download a megabyte, then it will just stop downloading. If you look at the 3G symbol at the top, it will be white, but only the upstream indicator will be on. I can then open any other internet application on the phone, and nothing will work. It usually lasts for about 3 minutes at a time and happens fairly regularly. It will end up taking me 15-20 min to download a 5mb file from the marketplace. Same thing if I browse a bandwidth heavy site like digg.com. It will just time out after a while and it will just show the upstream indicator as solid and not do anything in any program.
This problem is not location dependent. I have this issue at my apartment, at work, at my friend's house, at the Sprint store...anywhere.
In chronological order, this is what I have done to troubleshoot/fix the problem:
First noticed problem
Turned off phone/Turned back on
Rooted and installed custom version of 2.1 w/ Sense
Removed battery (power cycle)
Talk to Sprint cust care. They sent signal over that reactivated the phone (2x)
Did factory reset on phone and formatted SD card
Swapped phone at Sprint store with new one
So even after swapping my EVO with a new EVO from the Sprint store and not fooling with the phone at all, I am still having the same exact issue.
I am absolutely at wit's end with this and I have no idea what to do at this point.
Any help would be greatly appreciated.

Does this happen over wifi too, or only 3g?
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Thats a good question. I dont have a wifi connection to try it on at home because I keep my wifi on 5ghz N. I will take it to a friend's house and try.

yeah good luck testing it with WIFI. I'd say my WIFI is about 10 times less reliable than 3G.

I have not been able to test with Wifi yet, but I just had one of my coworkers that has the same phone to replicate the issue on his phone. He is having the same exact problem.
We set our phones next to each other and downloaded Space Buster 3D Lite off the Android Marketplace. Mine crapped out about 2mb in and so did his. He wasnt able to surf or do anything else on his phone for a few minutes just like mine.
I'm wondering if this a network problem in our area or if there is a problem with the phone.
Also, I downloaded a continuous ping program and did 3,000 pings with no packet loss, so it seems to only happen with heavy data usage ie. saturating your bandwidth.
Either way, it makes me feel a lot better to see this problem happening with other people lol

dude... i was just about to post a thread on this. im tearing my hair out with this horrible horrible problem. tmobile was better and more consistent its ridiculous...
i'm having the exact same problems, and not only just this, but i'm sending and receiving texts hours and hours off... its just not instant. wheerever i am. and sometimes i'm sending a text and this data "blackout" happens. also when i'm receiving texts i can't send texts out at the same time.. the phone gives me sms errors and then the data timeouts for minutes.. i have to wait minutes to resend the texts or use data..

Well it turns out that my friend that got this phone too is having the same exact problem......
WTF is going on here? Can people test this on their phones? Just try downloading a large file (5mb+) off android marketplace 2-3 times and watch the download. See if it stops or says download paused. Then try surfing the web when this happens.
Including myself, thats 3/3 people that are having this problem that I know personally.

oRAirwolf said:
Well it turns out that my friend that got this phone too is having the same exact problem......
WTF is going on here? Can people test this on their phones? Just try downloading a large file (5mb+) off android marketplace 2-3 times and watch the download. See if it stops or says download paused. Then try surfing the web when this happens.
Including myself, thats 3/3 people that are having this problem that I know personally.
Click to expand...
Click to collapse
I have no issues downloading large files, maybe it is location based?

It appears the OTA update that was released today fixed the problem. I've been running Sprint TV for about 4 hours with no issues. Thank god...I was about to cancel my service over this.

Google Maps issue?

Hey, not sure if it's just me or what, but my map isn't working. When I try to load a new section of the screen, it says "data connection lost, retrying..."
Tried it on 4g and 3g. No wifi right now.
Anyone else having this issue or is it just me? I'm non-rooted, just so you know.

There was a Google Maps update today.
On the other hand, their servers could be down, or maybe we have a routing issue.
EDIT: it appears that it just takes a long time to load more map data. I'm having a similar issue, except that it loads after 10-15 seconds.
Looks like their servers are at fault.

acrh2 said:
There was a Google Maps update today.
On the other hand, their servers could be down, or maybe we have a routing issue.
EDIT: it appears that it just takes a long time to load more map data. I'm having a similar issue, except that it loads after 10-15 seconds.
Looks like their servers are at fault.
Click to expand...
Click to collapse
I just checked and there was no update available. Well hopefully that is a good sign. Mine's still not loading even after the wait. Thanks for the reply.

I am having a similar issue here..except that my maps load up ok, but directions and navigation time out after 5 minutes or more and it tells me data lost. I also did not have a Google maps update.

maps was slow this afternoon and wouldn't load this morning

MAN I am so glad to read this thread. I was having the same/similar issues yesterday and the day before (just seems to have started.)
"data connection lost, retrying."
I thought it was Sprint ****ty coverage...
Odd though, my pandora and speedtest.net seemed to have similar issues.
I'm still not entirely convinced it's not ****ty coverage... has anyone tried out sensorly maps? The sprint coverage looks terrible compared to VZW, att, and even tmob... anyone have any idea why?
I've got to decide whether to keep this or take it back by Tuesday.
INput please!

Data issues

Anyone having data issues? My data either doesnt work today or is EXTREMELY slow to respond. Wondering if its sprint or my phone.

Hey I had the exact same issue yesterday. Data would not work for nothing, but I just restarted my phone and it started to work
Sent from my GirLie Evo with Tapatalk

Yeah Ive restarted, installed a new rom, went to a backup. Nothings working right. Also all free apps that Ive uninstalled are staying in my downloads tab. Seems everything started after the 3.30 update.

I'm having an issue with all Google sites on my phone...on 3G and on 4G. I'm in the Chicago area. It was working ok for a bit early this morning, but seems to be completely down now.
Other sites work perfectly fine and as expected.

Same issue here NE Indiana...guessing a network problem. Restarting didn't solve data being slow. I just turned off background sync so that it doesn't kill my battery waiting on data.

Data issues here!!! Chicago - This blows

Hmm, seems like its this region. Im in Detroit. Sprints seriously getting on my nerves with the constant data issues Im getting here.

wingzfan said:
Hmm, seems like its this region. Im in Detroit. Sprints seriously getting on my nerves with the constant data issues Im getting here.
Click to expand...
Click to collapse
Way better than AT&T in my experience where data doesn't work half the day in Chicago and VZW where data is stuck on 1XRTT inside my office IMO. Hopefully they clear this up ASAP.

I came in here to say I'm having problems with google.
Every other site works fine, just not google.
I installed a new ROM and I can't even connect to google. I'm just going to wait it out and hopefully it resolves itself.

Another Chicagoan with Data Problems
Glad to hear that I'm not alone with data issues in Chicago. The problems appear to be intermittent and only on Google related sites/apps such as the Market and Gtalk.
Hope these problems clear up soon.

Same with me in Indianapolis, IN with google with trying to use market.

i too have been experiencing the same problem. But with mine if my 3g is on, it has a hard time trying to sync anything under gmail. If 4g is on it do the contacts and calender with no gmail. sorry for so much detail i was testing it cuz of all the things you guys were saying.
At first i was thinking a remote wipe with any roms with the new 3.30 update on it... just a thought.

vlug said:
i too have been experiencing the same problem. But with mine if my 3g is on, it has a hard time trying to sync anything under gmail. If 4g is on it do the contacts and calender with no gmail. sorry for so much detail i was testing it cuz of all the things you guys were saying.
At first i was thinking a remote wipe with any roms with the new 3.30 update on it... just a thought.
Click to expand...
Click to collapse
I thought it was 3.30 at first, did a nandroid backup and same problems arise.
I'm in Miami, anyone else from my area have problems?

I wonder if its just sprint or google? So for now I just turn of sync. I hope this gets resolved soon!

I think this is on Google's end. I flashed a new ROM this morning, and was able to update everything except for Google services and FB with no issues.
THIS IS STARTING TO SUCK BIG TIME!

I was having the same problem I changed roms, rebooted pulled battery etc. No avail. I was running cm6.1 and realized that I didn't know how to update the profile so I flashed a sense rom updated profile and bam all was good again. Hope this helps someone.

Flash your first backup that should be a sense rom or a sense rom and update the prl and profile then flash back to the rom of you choice that you are using.
I am testing this right now myself to see if this solves the issue. I will report back as soon as my cm6 nightly is done flashing back.

That did not do it for me. I have the sync symbol on my top bar stuck there... I think I am going to diable sync till later on and hope google works it out.
Any one else?

I'm running Myn's stock rooted 3.29 Rom. The reason I see that the sync symbol stuck is because contacts, gmail, or calendar seem to be trying to update.
I tried calling sprint to see if there was an outage, but of course, they suggested a factory reset. Umm, no thank you.
This seems to be an intermittent Sprint network problem, because it works for a minute or two, then goes back to not working.
Does anyone who is NOT rooted have this same problem?

I just called the bastards at sprint and as always they want you to wipe the damn phone and start over. That must be the fix all for them. Screw what the customers have setup on their phone it doesn't matter let them just do it all again.
Waiting for contract to be up so I can switch to big red and get a Droid X.

[Q] Evo 4G on Boost Mobile Stale Data Connection (Error 104)

My data works. I'm getting 3G speeds (approx 2 mbps). There are NO other errors on this phone except the random Error 104 and only sometimes Error 67. I've updated my PRL to the 11115 version. I can leave my phone on and not touch it, the data connection randomly kicks out, goes stale, the sending arrow is active, but nothing responds. I have to cycle my data connection off then back on, and that usually fixes it.
It does this A LOT. So much so, I put a Mobile Data on/off widget on my home screen. The internet works just great when it works, how can I get the connection from basically stalling out ALL the time?
If you've had this issue, or are having this issue, please respond.
The donor phone was a w385 (which is a 1x phone I know, but again, I'm getting 3G speeds, guaranteed - when it works right, I can stream HD Youtube videos with no problem at all). How can I get this connection to go up and STAY working??
I'm pulling my hair out over this one...

Mine is doing the exact same thing. Started this morning, has been perfect for the month or so I have had it on boost. Its been driving me crazy all day.

Mine's been doing it since I got it. I was primarily in a wifi area, now I'm strictly on 3G and I can't stand it. I'm so desperate for a fix, especially if it's something I'm doing wrong...

Out of curiosity... have you changed anything, like a kernel or ROM? If it's a kernel, what did you change it to? Trying to see if we have any similarities in our setup and work backwards from there...

I haven't changed anything at all. Im running stock rom with nothing but factory updates, have done nothing to this phone except root it before it was flashed. Just went to sleep with it working fine and woke up next morning to this. I haven't been getting the error code today as much but still having to turn data off then back on a lot. im about ready to throw this phone out the window and go sign a contact lol

I'm having the same problem. I just flashed my phone over to boost mobile a few days ago and I had a hard time getting 3g data to work. I was getting 1x data only. So I got the different passwords that I needed and 3g started working. But for some reason, after about 5 min or so, the data would just become stale and nothing would work (web pages, twitter, etc) even tho the data icon and arrows were still present. Its been happening ever since I flashed. I'm not sure what's causing it but if anyone has any ideas I would greatly appreciate a response.
Sent from my PC36100 using xda premium

It's your location. I moved from Haslet, TX down to Austin, TX, and I haven't had a single problem in Austin. Just to confirm, I went back up to Haslet, BOOM instantly started happening.
It's an error with the towers in particular locations. I confirmed it by calling up Sprint, and asking them to check in Haslet's zipcode for any issues, and they did confirm there are issues in that area.
I was sooooo ready to dropkick this phone. Sorry for the unfortunate news, but with Sprint's little network upgrade, it's causing these issues.

cwbeasley said:
It's your location. I moved from Haslet, TX down to Austin, TX, and I haven't had a single problem in Austin. Just to confirm, I went back up to Haslet, BOOM instantly started happening.
It's an error with the towers in particular locations. I confirmed it by calling up Sprint, and asking them to check in Haslet's zipcode for any issues, and they did confirm there are issues in that area.
I was sooooo ready to dropkick this phone. Sorry for the unfortunate news, but with Sprint's little network upgrade, it's causing these issues.
Click to expand...
Click to collapse
Thanks for the update man. I was about to go crazy!! Well hopefully they can get this issue worked out pretty soon here because this is getting ridiculous

Yeah I had to update this to let those with the issue know. I couldn't stand it!

Well I'm in Atlanta and mine quite giving error codes but internet is slow as hell right now. it does it at my house, job, our wherever I'm at. 40 miles away and still does it.

That's cause you're still in the same market.

Question Z Fold 4: Losing Network Connection When On Home Wifi (ATT)

Hello all!
Got a weird problem, that at first wasn't much of an issue. But now keeps getting worse and worse.
I'm on ATT btw
I've noticed that when I'm on my home wifi, I will randomly have the following issues:
I can't send or receive phone calls
I can't send or receive text messages
Anything network related just doesn't work
It's very random, but happens frequently, and if I turn on airplane mode then turn it back off, the issue is resolved.
I've tried:
resetting network settings on phone
resetting my home network
soft restart and hard restarting phone
I've tried connecting a router to the stock ATT router and using that as my connection
Everything I can think of, short of reformatting the phone completely which I will probably try later this week
I'm on the latest firmware
When the issue happens, I can turn off wifi and it will show 2-3 bars of network but no lte/5g/5g+ or anything. And sometimes it shows the circle with a line through it.
Thanks!

xbrad said:
Hello all!
Got a weird problem, that at first wasn't much of an issue. But now keeps getting worse and worse.
I'm on ATT btw
I've noticed that when I'm on my home wifi, I will randomly have the following issues:
I can't send or receive phone calls
I can't send or receive text messages
Anything network related just doesn't work
It's very random, but happens frequently, and if I turn on airplane mode then turn it back off, the issue is resolved.
I've tried:
resetting network settings on phone
resetting my home network
soft restart and hard restarting phone
I've tried connecting a router to the stock ATT router and using that as my connection
Everything I can think of, short of reformatting the phone completely which I will probably try later this week
I'm on the latest firmware
When the issue happens, I can turn off wifi and it will show 2-3 bars of network but no lte/5g/5g+ or anything. And sometimes it shows the circle with a line through it.
Thanks!
Click to expand...
Click to collapse
Are you using an e-sim?
I have t-mobile with an e-sim and i've had this happen before. Ended up just restarting the phone.

apatcas said:
Are you using an e-sim?
I have t-mobile with an e-sim and i've had this happen before. Ended up just restarting the phone.
Click to expand...
Click to collapse
Nope, using a normal sim card from ATT.
Lucky a simple restart fixed it, I'm at wits end how to fix this issue....making work very difficult lol
Going to run phone without wifi today and see if the issue comes up off wifi.

Okay, so tested today without using wifi. And while not as frequent, it still did lose connection just now. And I had to toggle wifi off/on for it to regain connection....
Guess my last step is to reformat the phone

Just got the fold4 on T-Mobile and had the same issue over the weekend.
Randomly stops getting service, have bars but no data, sim says unknown. Disable then reenable sim and it works until next time.
Cleared cache, cleared network settings, remove and reinserted sim.
Today is my first day without losing network.

hamagc said:
Just got the fold4 on T-Mobile and had the same issue over the weekend.
Randomly stops getting service, have bars but no data, sim says unknown. Disable then reenable sim and it works until next time.
Cleared cache, cleared network settings, remove and reinserted sim.
Today is my first day without losing network.
Click to expand...
Click to collapse
Interesting, going to try some stuff tomorrow to see what I can figure out.
I was away from my house and had no issues, so starting to think maybe it's my location....but not sure.

Interesting, I've been getting this occasionally on my fold 4 with tmobile. I'll have apps that wont update data with a 'you're not connected to the internet' error. I recently added duck duck go browser and enabled the app tracking blocker. I've been wondering if the duck go vpn is the cause. Do you use any sort of vpn?

MovingZen said:
Interesting, I've been getting this occasionally on my fold 4 with tmobile. I'll have apps that wont update data with a 'you're not connected to the internet' error. I recently added duck duck go browser and enabled the app tracking blocker. I've been wondering if the duck go vpn is the cause. Do you use any sort of vpn?
Click to expand...
Click to collapse
Yeah I use ProtonVPN, used to use alwayson but ended up turning it off as it was interfering with my Tesla Key function. But whether it's on or off, I still get the issue.
I haven't reformatted my phone just yet, but the issue has reduced a bit the last few days. I'm not sold on it being my phone as this literally only happens while at home.....really bizarre honestly.
Also got an issue now with android 13 that it won't work with my Tesla half the time. It just doesn't recognize my phone as my key .-. really tilting xD

xbrad said:
Yeah I use ProtonVPN, used to use alwayson but ended up turning it off as it was interfering with my Tesla Key function. But whether it's on or off, I still get the issue.
I haven't reformatted my phone just yet, but the issue has reduced a bit the last few days. I'm not sold on it being my phone as this literally only happens while at home.....really bizarre honestly.
Also got an issue now with android 13 that it won't work with my Tesla half the time. It just doesn't recognize my phone as my key .-. really tilting xD
Click to expand...
Click to collapse
Thanks for the info. It's so intermittent it's very hard to pin down. I still haven't gotten the update to 13 so hopefully that helps you narrow your search some.

MovingZen said:
Thanks for the info. It's so intermittent it's very hard to pin down. I still haven't gotten the update to 13 so hopefully that helps you narrow your search some.
Click to expand...
Click to collapse
I've noticed it less with Android 13, but android 13 broke my Tesla Key functionality....so not sure that was worth the trade off xD
Yeah, I haven't been able to pin point any specific cause which is super annoying....

Well it lasted a day or 2 then happened a few times again.
As this was a new device for me, I noticed it wasn't "activated" on T-Mobiles site. I went through the activation process and that seems to have fixed it for me now (wifi calling too).
Likely unrelated to what you're experiencing but thought I'd mention it.

hamagc said:
Well it lasted a day or 2 then happened a few times again.
As this was a new device for me, I noticed it wasn't "activated" on T-Mobiles site. I went through the activation process and that seems to have fixed it for me now (wifi calling too).
Likely unrelated to what you're experiencing but thought I'd mention it.
Click to expand...
Click to collapse
That's interesting though, maybe I just need to go talk to ATT as much of a pain in the ass as it is -_-*