[Q] Cant text at home unless roaming on Epic Touch - Samsung Epic 4G Touch

So this is my last hope for a solution to my problem. I got the Epic 4g touch almost a week ago. Had Sprint activate it and everything worked for the first 48 hours great. Three days after I got the phone I came home from work and could not send a text message. When I would send a message it would immediately fail and would receive old texts from people over and over. Very rarely a text would go through but then it would stop working again. My Voice and data works fine no issues. So I called Sprint tech support probably 10 times and they had me update PRL update profile they refreshed the data, disabled texts and re-enabled, factory reset. Basically everything they could and I told them I live in a apartment on the first floor next to a main highway and the coverage map says I should have near perfect signal. So they checked for outages and submitted a ticket to check the tower which came back as fine. When I am around town everything works including texts just when I am at the apartment the texting does not work. So Sprint sent me a Airrave. I went from 3 bars to 6 but still no texting. I rooted the phone updated the base-band to FB27 and my PRL version is 61086. So basically I am at a loss. One of the Sprint techs told me it could be a blockage from the concrete slab on the apartment but that makes no sense considering I have another t mobile phone and my roommate has a Verizon droid and neither has had problems and I can get 3g data and voice fine. I downloaded a program called Roam Control and when I am roaming in the apartment texts work fine but I do not want to have to roam all the time for texts. If anyone has any suggestions and could help that would be great.

xquarkofborgx said:
So this is my last hope for a solution to my problem. I got the Epic 4g touch almost a week ago. Had Sprint activate it and everything worked for the first 48 hours great. Three days after I got the phone I came home from work and could not send a text message. When I would send a message it would immediately fail and would receive old texts from people over and over. Very rarely a text would go through but then it would stop working again. My Voice and data works fine no issues. So I called Sprint tech support probably 10 times and they had me update PRL update profile they refreshed the data, disabled texts and re-enabled, factory reset. Basically everything they could and I told them I live in a apartment on the first floor next to a main highway and the coverage map says I should have near perfect signal. So they checked for outages and submitted a ticket to check the tower which came back as fine. When I am around town everything works including texts just when I am at the apartment the texting does not work. So Sprint sent me a Airrave. I went from 3 bars to 6 but still no texting. I rooted the phone updated the base-band to FB27 and my PRL version is 61086. So basically I am at a loss. One of the Sprint techs told me it could be a blockage from the concrete slab on the apartment but that makes no sense considering I have another t mobile phone and my roommate has a Verizon droid and neither has had problems and I can get 3g data and voice fine. I downloaded a program called Roam Control and when I am roaming in the apartment texts work fine but I do not want to have to roam all the time for texts. If anyone has any suggestions and could help that would be great.
Click to expand...
Click to collapse
i have a similar issue but mine is just that i dont get service in my home :/ i would suggest you sign up for google voice if you dont want to roam. Google voice is free for sprint user and you can text from your computer or anything with google voice such as a ipod touch. Also google voice has free visual voice mail. https://play.google.com/store/apps/details?id=com.google.android.apps.googlevoice&hl=en

I would say hook up your phone to google voice. There is an app also in the play store to allow texts as well as voice calls to go over your wife instead through sprint. Maybe your phone is messed up?
Sent from my SPH-D710 using Tapatalk 2

Also try a third party sms like handcent chomp or go sms
Sent from my SPH-D710 using Tapatalk 2

I don't think it is the phone because it does work everywhere else. Its like bafling the tech support people. But I will try google voice. Does google voice texts show up from your number?
Sent from my SPH-D710 using XDA

xquarkofborgx said:
I don't think it is the phone because it does work everywhere else. Its like bafling the tech support people. But I will try google voice. Does google voice texts show up from your number?
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
yes

xquarkofborgx said:
So this is my last hope for a solution to my problem. I got the Epic 4g touch almost a week ago. Had Sprint activate it and everything worked for the first 48 hours great. Three days after I got the phone I came home from work and could not send a text message. When I would send a message it would immediately fail and would receive old texts from people over and over. Very rarely a text would go through but then it would stop working again. My Voice and data works fine no issues. So I called Sprint tech support probably 10 times and they had me update PRL update profile they refreshed the data, disabled texts and re-enabled, factory reset. Basically everything they could and I told them I live in a apartment on the first floor next to a main highway and the coverage map says I should have near perfect signal. So they checked for outages and submitted a ticket to check the tower which came back as fine. When I am around town everything works including texts just when I am at the apartment the texting does not work. So Sprint sent me a Airrave. I went from 3 bars to 6 but still no texting. I rooted the phone updated the base-band to FB27 and my PRL version is 61086. So basically I am at a loss. One of the Sprint techs told me it could be a blockage from the concrete slab on the apartment but that makes no sense considering I have another t mobile phone and my roommate has a Verizon droid and neither has had problems and I can get 3g data and voice fine. I downloaded a program called Roam Control and when I am roaming in the apartment texts work fine but I do not want to have to roam all the time for texts. If anyone has any suggestions and could help that would be great.
Click to expand...
Click to collapse
This will solve your sms issues..
Do you have wifi at home? If so download "text plus" from the market. It's free. Works for me. I live in a dead zone and text plus sends texts every time! Hope that helped.
Sent from my Nexus S 4G using Tapatalk 2

Related

evo will not work roaming

kernel 2.6.29-a2443432 build fresh evo 3.0 prl 60666 new radio 1.39.00.05.31
Can't do anything when im roaming. Call text get on internet wifi at work nothing when im roaming please help thanks.
My wife and I both have EVO's. She recently drove from Northern Utah to Flagstaff, AZ. Somewhere in mid-State Utah, calls were garbled and by the time she got to around Parawan, UT calls were unintelligible. The GPS locator (latitude) stopped updating as well. By the time she got to Flagstaff, she could make calls and receive texts, but just barely and no data services were working.
Eventually I told her to reboot the phone. After that it worked like a champ, that is until she started home. The latitude GPS/positioning stopped updating again just south east of Page, AZ. I tried calling her at around Beaver, UT and couldn't understand a word. It fixed itself by the time she got further north.
She never tried just disabling/reenabling the phone's radios.
Regardless, I'm of the impression that there is a problem with the way the EVO/Android/Sprint handles transitions between service areas.
If you have rebooted and it didn't work, sorry. Otherwise, report it to Sprint.

Can you text over wifi instead of sprint network????

Sometimes at home can't get damn 3g signal. So I got wifi how do I send messages using wifi???? ****'s very annoying.
Text is a voice service it doesn't use data at all. If you can't text making/receiving phone calls must be hard at your home as well. Over wifi Google voice or a similar app from the play store would be your best bet
Yes, you can. The best way to do it would be Google Voice, but there are other apps out there capable of it. The way the carriers handle it (in this case Sprint) is over the network... GSM or CDMA. 3g is always an extension of the mobile voice network... this is why you typically cannot make calls and browse the web while on 3g (although Sprint has found a way to defeat this with the Viper and the Evo LTE, though a second chipset). 4g runs on a different band than 3g does, which means it doesn't affect your calling / text capabilities.
I know that is more info than you asked for. The long and short of it is that you need an app designed to run on Wifi, rather than mobile data, but it is possible.
+1 for google voice. I even use it to text from my Nook which doesn't even have 3g.
Sent from my SPH-D700 using XDA
I put mine in airplane mode when I'm home and used voice for everything
Sent from my SPH-D710 using xda premium
G voice.. or complain to sprint and get a airave and hook it up to your wireless router and have signal in your house .. or get roam control (assuming your rooted) and roam when your home and use your wifi for your data needs and sure youll be fine since wont need to worry about sprint and data roaming
Sent from my SPH-D710 using XDA
elliwigy said:
G voice.. or complain to sprint and get a airave and hook it up to your wireless router and have signal in your house .. or get roam control (assuming your rooted) and roam when your home and use your wifi for your data needs and sure youll be fine since wont need to worry about sprint and data roaming
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
I have to use roam control and wifi at my house. I spend most my time in my game room in the basement and.my sprint service sucks down there. But I get perfect signal roaming.
You guys reading?
If you can make a call at home you can text brother
Sent from my awesomely EPIC Phone
Rooster85 said:
You guys reading?
If you can make a call at home you can text brother
Click to expand...
Click to collapse
Uh, slvrap1 already stated this in so many words above. We're discussing workarounds now. And yes, Google Voice is the easiest way to go if you're using an Android phone.
A lot of the information in this thread is wrong...
SMS is actually a function over 1xRTT (just like voice calls) not EVDO (3g)... This is why you can recieve sms messages while on a phone call but not get other data services at the same time...
You never make a phone call or transmit SMS messages over EVDO, it is a data only connection protocol..
This is why SMS are limited to a certain number of characters, because they are actually a hack of the control channel in 1xRTT communications...
Simplified version:
REAL SMS is a hack of the control channel between cell phone and tower. It has nothing to do with a data connection so it can not be transmitted via EVDO, WIFI or any other data connection...
Note: When I state REAL SMS that is because services like google voice and others are all VOIP connections that use data connections to transmit messages and phone conversations... There is character limit in VOIP texting but they impose it because you can send it to a REAL SMS and that has character limitations built in..
numus said:
A lot of the information in this thread is wrong...
SMS is actually a function over 1xRTT (just like voice calls) not EVDO (3g)... This is why you can recieve sms messages while on a phone call but not get other data services at the same time...
You never make a phone call or transmit SMS messages over EVDO, it is a data only connection protocol..
This is why SMS are limited to a certain number of characters, because they are actually a hack of the control channel in 1xRTT communications...
Click to expand...
Click to collapse
Correct. Texting has nothing to do with 3g. You can find an app that can use 3g or wifi to text o stead of the network. This is what my friend uses on AT&T so they don't have to pay for text messages. They use the network.
Sent from my SPH-D710 using xda premium
musclehead84 said:
Correct. Texting has nothing to do with 3g. You can find an app that can use 3g or wifi to text o stead of the network. This is what my friend uses on AT&T so they don't have to pay for text messages. They use the network.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
That actually just sends the message via the data connection to a server, which then relays that into the carrier's system and is then transmitted to the recievers phone via the 1xRTT control channel... They aren't actually texting a phone, they are sending an instant message to a server that then knows how to convert and relay that into a text message.
Note: I use 1xRTT because we are on a CDMA2000 system... for AT&T, T-Mobile and other GSM it works on their *2g* voice connection... I forgot what it is called at this moment...
Use roam control at home, Verizon probably covers you better. 1x roaming is free other than your minutes
deziking said:
Sometimes at home can't get damn 3g signal. So I got wifi how do I send messages using wifi???? ****'s very annoying.
Click to expand...
Click to collapse
Well let me say this. I was at a music festival in March. Had some signal bars but could not make calls or texts. Incoming or outgoing.
When I was in a certain stage I tried again (text) they all failed. I tried to turn on wifi and found an open network! Tried to text. Success!
So in my experience I say yes! Anywhere else I could not text. So when I needed to text I would return to that stage and connect to wifi.
Sent from my SPH-D710 using Tapatalk 2
numus said:
A lot of the information in this thread is wrong...
SMS is actually a function over 1xRTT (just like voice calls) not EVDO (3g)... This is why you can recieve sms messages while on a phone call but not get other data services at the same time...
Click to expand...
Click to collapse
I can text and surf web/Tapatalk while in phone call?!!
Sent from my SPH-D710 using Tapatalk 2
tt281gt said:
I can text and surf web/Tapatalk while in phone call?!!
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Do you happen to be connected to wifi?
Sent from my SPH-D710 using Tapatalk 2
tt281gt said:
Well let me say this. I was at a music festival in March. Had some signal bars but could not make calls or texts. Incoming or outgoing.
When I was in a certain stage I tried again (text) they all failed. I tried to turn on wifi and found an open network! Tried to text. Success!
So in my experience I say yes! Anywhere else I could not text. So when I needed to text I would return to that stage and connect to wifi.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
More likely when you moved you connected to a less loaded tower, being connected to wifi was just a coincidence.
tt281gt said:
I can text and surf web/Tapatalk while in phone call?!!
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Well if you are connected to WiMAX or Wifi.. yes you can make a phone call and surf the web at the same time.. If you are on EVDO, the only way that is possible is if you have 2 cell phones... One to surf the web and one to make calls
tt281gt said:
Well let me say this. I was at a music festival in March. Had some signal bars but could not make calls or texts. Incoming or outgoing.
When I was in a certain stage I tried again (text) they all failed. I tried to turn on wifi and found an open network! Tried to text. Success!
So in my experience I say yes! Anywhere else I could not text. So when I needed to text I would return to that stage and connect to wifi.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Your experience is only coincidental... It is physically impossible because the SMS system is built on the 1xRTT control channel... It has nothing to do with the data connection in any way shape or form... It is a hack on the tower identification and protocol transmission channel.
It is like if you take out a frozen piece of meat, turn on the microwave and leave the piece of meat outside the microwave (never put it in the microwave) and claim the microwave is defrosting the meat...
Rooster85 said:
You guys reading?
If you can make a call at home you can text brother
Sent from my awesomely EPIC Phone
Click to expand...
Click to collapse
Are you reading? He obviously cant text at home.. he did say 3g but probably doesnt know what HES talking about.. i think its safe to say hes getting NO signal since he is unable to send text messages.. thus want other options to send text messages which people are giving.. he doesnt care how the network works and how it uses 1xrtt and not his 3g radio.. he just wants optiong to improve him sending messages at home which no matter how we put it, theres only a few options we've already determine which is 1: google voice or other voip messaging app. 2: using roam control to make sure he has signal to send it regularly while roaming. 3: can get airrave and hook up to his wifi at home to bost his signal inside of the house. 4: leave his house and go walk around til he can send one lol 5: someone said theres apps which allow you to send it over data which then gets converted in the tower and sent as normal.. good luck OP! Probably already found a way just wanted to try and get the thread back on topic for ya lol
Sent from my SPH-D710 using XDA
elliwigy said:
Are you reading? He obviously cant text at home.. he did say 3g but probably doesnt know what HES talking about.. i think its safe to say hes getting NO signal since he is unable to send text messages.. thus want other options to send text messages which people are giving.. he doesnt care how the network works and how it uses 1xrtt and not his 3g radio.. he just wants optiong to improve him sending messages at home which no matter how we put it, theres only a few options we've already determine which is 1: google voice or other voip messaging app. 2: using roam control to make sure he has signal to send it regularly while roaming. 3: can get airrave and hook up to his wifi at home to bost his signal inside of the house. 4: leave his house and go walk around til he can send one lol 5: someone said theres apps which allow you to send it over data which then gets converted in the tower and sent as normal.. good luck OP! Probably already found a way just wanted to try and get the thread back on topic for ya lol
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
Google voice will only allow you to text over your google voice phone number... If you use google voice to manage your SMS and text using your phone number, it will still send it via SMS (1xRTT control channel) and will fail There is no alternative when you want to use your actual phone number except for utilizing the sprint web tool.. log into your account and send a text message from the web tool.\
Note: I am one of those people that will correct wrong information if i see it, even if it doesn't 100% pertain to the original post. IMHO it is the only way to ensure people don't start repeating the wrong information and exponentially make it harder to teach people the correct answer.

[Q] Poor Voice/SMS/MMS Reliability with Galaxy Note 2

Below is a thread I opened on Sprint's discussion board as thread #103192. Sorry I can't link as this is my first post. Anyone have any suggestions here at XDA?
Hello, I am a 15 year customer of Sprint. I have been having a great deal of problems with my Samsung Galaxy Note 2 since I purchased it from a Sprint store on the release date of October 25th 2012. I purchased the first box sold at store location #898 located on RT 59 in Naperville, IL.
Please assume all problems below are seen with no third party applications installed that may potentially interfere with quality of service. Wireless settings are set to use Sprint's "LTE/CDMA" preferred network mode in the Western Chicagoland Suburbs. Assume Sprint's "Connection Optomizer" is enabled. Assume my PRL is being reset at a daily rate both at home and at the office.
Please give me suggestions for correcting these problems, or reply here if you are experiencing the same problems with your Galaxy Note 2.
No Incomming Calls Around Office Location
I work in a 6 story office building located at 1444 N Farnsworth Ave in Aurora, IL 60505. When I enter the proximity of my office (roughly 3 block diameter) I am no longer able to recieve incomming calls. My phone does not ring, I do not receive text messages, I do not recieve voicemails. When attempting a test call from a office landline phone to my cellphone, I get the message "The number you have reached is not in service, this is a recording" or a busy signal. When attempting a test call from a cellphone (Verizon) to my cellphone, I get my voicemail after about 20 seconds of ringing on the line (with no response of the call on my phone). These cases are constant after about 10 tries with each method. Once I leave the proximity of my office, I get a barrage of text messages and voicemails that have piled up throughout the day delivered to my phone. This has happened every day since I purchased this phone. This problem did not occur with my old phone (HTC EVO3D) and does not occur with co-worker's phones (Samsung Galaxy S2/S3) which are on the Sprint network. It may be worth it to note that there are a large number of point to point microwave link dishes (high speed internet from the john handcock center) on the roof of the building, as well as Sprint, Verizon, and AT&T carrier level cellular transcievers.
Outgoing Calls Lose Connection Within 1 Minute
Outgoing call made from my Samsung Galaxy Note 2 fail within roughly 1 minute. I have had times where phonecalls lose connection after 20 seconds, some after 40 seconds, some at 1 minute. There are rare occasions where I have been able to hold a call longer than 5 minutes, but this accounts for <10% of my attempts. I have this problem calling landlines, cellphones, and Sprint Customer Care. When the call terminates, it looks as if the phone is ending the call, rather than service being lost. The CDMA network signal strength meter stays at the same level while in the call, at the point of termination, and after termination of the call. These cases occur in situations where signal strenth is between 75%-100% and the phone is in a non-moving position.
Text Message (SMS/MMS) Errors
I have problems in both my office and home with sending and recieveing text messages. In my office, I cannot send or recieve text messages (within the previously mentioned 3 block radius) about 70% of the time. Once I leave this area, I recieve my day's worth of incomming text messages that have built up, and am then able to send messages as well. Once I enter my home area loacted at Forest View Rd in Lisle, IL 60532, I cannot send text messages, but can recieve them. When attempting to send text messages, I encounter and "Error Code 97". I believe this has something to do with my Sprint supplied "AirRave" Femptocell by Airvana, as this has been a recurring problem in the past with my HTC EVO3D as well. Text messaging seems to work fine in most other areas I have been in other than the office and home.
The Good
My data service seems to work great through 4G LTE, 3G, and WiFi. Never really seem to have a problem with this, even in areas where the aforementioned problems occur. Overall the rest of the phone works great as well, when using it as a tablet, moreso than a phone (since voice/text keep failing).
Maybe you got a faulty phone.. get a replacement?
Sent from my SPH-D700 using xda app-developers app
Yeah, that's my plan tomorrow.
Unplugging my AirRave at home has solved the problem. It must have been keeping me locked onto its tower and not letting me roam onto Sprint's network. This thing has been junk since day 1. They really need to work on their firmware.
now.sprint.com/airave/?ECID=vanity:airaveaccesspoint

Airave text issue

I can't send or receive text while connected to my airave
Any suggestions
I have
Rebooted airave
Left airave off while I updated my prl and profile
Held down reset for 30sec on airave
Any help would be great before I call sprint
Sent from my LG-LS970 using xda app-developers app
dexterboy1106 said:
I can't send or receive text while connected to my airave
Any suggestions
I have
Rebooted airave
Left airave off while I updated my prl and profile
Held down reset for 30sec on airave
Any help would be great before I call sprint
Sent from my LG-LS970 using xda app-developers app
Click to expand...
Click to collapse
Sprint wasn't any help with me. I was on the phone with them for over a week trouble-shooting with them. They ended up saying it was the Airave vendor's fault, not theirs. Also, the newer Airave 2.5 won't be any help according to them.
With me, it was both texting AND calling, even when I left home. The first problem I had was I couldn't send/receive any texts or receive incoming calls until I came back into my Airave area. I would get all of my texts and voicemails. The phone would work fine for about 10 minutes in my Airave coverage, then problems. That was with ZV8 and after about 2 weeks of having the phone.
I updated from ZV8 to ZV9 and for shi*s and grins, decided to turn my Airave back on, and everything worked fine again for about 2 weeks. Now I just have texting issues when inside Airave coverage. When I leave, it starts working again.
The funny thing is that I have an Airave at work with NONE of these problems, but Sprint won't send me a new one for my home for some reason, saying they are waiting for the vendor to fix the problem.
Not really happy with Sprint's Airave tech support.
Though YMMV.
I agree with you the support for a device that has there name on it sucks that's why I was trying to get help here before I call
Sent from my LG-LS970 using xda app-developers app

Galaxy S3 Straight Talk can't call or receive calls

I had a galaxy "Ace style" phone with Straight Talk using the Verizon towers. Fine for a couple of years then it started not calling out when I had 3-4 bars of cell signal and at the same time it would not receive calls (same with SMS messaging). After a call to Straight Talk support I got no where. It cleared up later that night and then it started doing it sporadically but everything else worked (WiFi, etc.). Then thinking it may be the tower, I tried calling using my wife's phone which is a Verizon phone and it worked fine while mine would not work on calls. I bought a Galaxy S3 (Droid 4.1) and thought I was set. Now my S3 has started doing the same thing. I've tried moving to different locations but it didn't seem to matter where I was, no calls in or out.
Has anyone seen this happen before or have a direction to look for a solution? My current phone is SHC-S968C.

Categories

Resources