Galaxy S3 Straight Talk can't call or receive calls - Sprint Samsung Galaxy S III

I had a galaxy "Ace style" phone with Straight Talk using the Verizon towers. Fine for a couple of years then it started not calling out when I had 3-4 bars of cell signal and at the same time it would not receive calls (same with SMS messaging). After a call to Straight Talk support I got no where. It cleared up later that night and then it started doing it sporadically but everything else worked (WiFi, etc.). Then thinking it may be the tower, I tried calling using my wife's phone which is a Verizon phone and it worked fine while mine would not work on calls. I bought a Galaxy S3 (Droid 4.1) and thought I was set. Now my S3 has started doing the same thing. I've tried moving to different locations but it didn't seem to matter where I was, no calls in or out.
Has anyone seen this happen before or have a direction to look for a solution? My current phone is SHC-S968C.

Related

No signal, T-mobile, WCDMA

So i rooted my phone over a week ago, and tried out many different roms. Everything was going fine, until i noticed yesterday that i kept losing voice and data connection. I tried updating to the latest radio which was out today 5.09.00.20, but still have the issue.
The only workaround i've found so far is to set the network mode to GSM only. But obviously it's not very practical for a phone like the desire. When i have it on GSM/WCDMA Auto, it keeps voice and data on for about a minute, then i lose it. And when it's on, i still can't make any calls. But i can make and receive calls fine on GSM only.
Anybody have a clue what's going on here? I tried calling T-Mobile, but they were as useless as always. Apparently there was an issue on the 29th, which is now resolved, and they refreshed something on my profile. So i dunno if rooting/flashing my Desire has caused this or if it's some network outage.
I'm currently running the latest DeFrost rom. I've tried SenseFroyo (Opendesire), LeeDroid & i'm now running the official 2.2 sense rom.
I've also been having problems when connected via 3G for the past few days, but only when I'm at home (so I think it's a specific cell). The signal indicator shows a good signal but attempting to use the internet over 3G just times out, and my voice calls keep getting dropped.
Like you I can work around the problems by switching to GSM only.
I think it might not be a problem with my phone though, because I've tried putting my SIM card in my Nokia N95 and the internet doesn't work over 3G on that either (internet works using GSM on N95). I did manage to make a call on my N95 when my Desire was dropping both incoming and outgoing calls within seconds though.
Weird! I'm going to give it a few days and report it to T-Mobile if it's still happening.
It's fixed for me now. I guess it was a network outage

[Q] Cant text at home unless roaming on Epic Touch

So this is my last hope for a solution to my problem. I got the Epic 4g touch almost a week ago. Had Sprint activate it and everything worked for the first 48 hours great. Three days after I got the phone I came home from work and could not send a text message. When I would send a message it would immediately fail and would receive old texts from people over and over. Very rarely a text would go through but then it would stop working again. My Voice and data works fine no issues. So I called Sprint tech support probably 10 times and they had me update PRL update profile they refreshed the data, disabled texts and re-enabled, factory reset. Basically everything they could and I told them I live in a apartment on the first floor next to a main highway and the coverage map says I should have near perfect signal. So they checked for outages and submitted a ticket to check the tower which came back as fine. When I am around town everything works including texts just when I am at the apartment the texting does not work. So Sprint sent me a Airrave. I went from 3 bars to 6 but still no texting. I rooted the phone updated the base-band to FB27 and my PRL version is 61086. So basically I am at a loss. One of the Sprint techs told me it could be a blockage from the concrete slab on the apartment but that makes no sense considering I have another t mobile phone and my roommate has a Verizon droid and neither has had problems and I can get 3g data and voice fine. I downloaded a program called Roam Control and when I am roaming in the apartment texts work fine but I do not want to have to roam all the time for texts. If anyone has any suggestions and could help that would be great.
xquarkofborgx said:
So this is my last hope for a solution to my problem. I got the Epic 4g touch almost a week ago. Had Sprint activate it and everything worked for the first 48 hours great. Three days after I got the phone I came home from work and could not send a text message. When I would send a message it would immediately fail and would receive old texts from people over and over. Very rarely a text would go through but then it would stop working again. My Voice and data works fine no issues. So I called Sprint tech support probably 10 times and they had me update PRL update profile they refreshed the data, disabled texts and re-enabled, factory reset. Basically everything they could and I told them I live in a apartment on the first floor next to a main highway and the coverage map says I should have near perfect signal. So they checked for outages and submitted a ticket to check the tower which came back as fine. When I am around town everything works including texts just when I am at the apartment the texting does not work. So Sprint sent me a Airrave. I went from 3 bars to 6 but still no texting. I rooted the phone updated the base-band to FB27 and my PRL version is 61086. So basically I am at a loss. One of the Sprint techs told me it could be a blockage from the concrete slab on the apartment but that makes no sense considering I have another t mobile phone and my roommate has a Verizon droid and neither has had problems and I can get 3g data and voice fine. I downloaded a program called Roam Control and when I am roaming in the apartment texts work fine but I do not want to have to roam all the time for texts. If anyone has any suggestions and could help that would be great.
Click to expand...
Click to collapse
i have a similar issue but mine is just that i dont get service in my home :/ i would suggest you sign up for google voice if you dont want to roam. Google voice is free for sprint user and you can text from your computer or anything with google voice such as a ipod touch. Also google voice has free visual voice mail. https://play.google.com/store/apps/details?id=com.google.android.apps.googlevoice&hl=en
I would say hook up your phone to google voice. There is an app also in the play store to allow texts as well as voice calls to go over your wife instead through sprint. Maybe your phone is messed up?
Sent from my SPH-D710 using Tapatalk 2
Also try a third party sms like handcent chomp or go sms
Sent from my SPH-D710 using Tapatalk 2
I don't think it is the phone because it does work everywhere else. Its like bafling the tech support people. But I will try google voice. Does google voice texts show up from your number?
Sent from my SPH-D710 using XDA
xquarkofborgx said:
I don't think it is the phone because it does work everywhere else. Its like bafling the tech support people. But I will try google voice. Does google voice texts show up from your number?
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
yes
xquarkofborgx said:
So this is my last hope for a solution to my problem. I got the Epic 4g touch almost a week ago. Had Sprint activate it and everything worked for the first 48 hours great. Three days after I got the phone I came home from work and could not send a text message. When I would send a message it would immediately fail and would receive old texts from people over and over. Very rarely a text would go through but then it would stop working again. My Voice and data works fine no issues. So I called Sprint tech support probably 10 times and they had me update PRL update profile they refreshed the data, disabled texts and re-enabled, factory reset. Basically everything they could and I told them I live in a apartment on the first floor next to a main highway and the coverage map says I should have near perfect signal. So they checked for outages and submitted a ticket to check the tower which came back as fine. When I am around town everything works including texts just when I am at the apartment the texting does not work. So Sprint sent me a Airrave. I went from 3 bars to 6 but still no texting. I rooted the phone updated the base-band to FB27 and my PRL version is 61086. So basically I am at a loss. One of the Sprint techs told me it could be a blockage from the concrete slab on the apartment but that makes no sense considering I have another t mobile phone and my roommate has a Verizon droid and neither has had problems and I can get 3g data and voice fine. I downloaded a program called Roam Control and when I am roaming in the apartment texts work fine but I do not want to have to roam all the time for texts. If anyone has any suggestions and could help that would be great.
Click to expand...
Click to collapse
This will solve your sms issues..
Do you have wifi at home? If so download "text plus" from the market. It's free. Works for me. I live in a dead zone and text plus sends texts every time! Hope that helped.
Sent from my Nexus S 4G using Tapatalk 2

Are u experiencing any issues with network connection?

My s3 randomly loses connection to the network. Today I picked up my phone to make a call and noticed it was not connected to the network and displayed Emergency call only message.
This happened a few times before too. Initially, I thought it could be a buggy sim so I got a brand new sim from telus. But its still does it. Randomly though. Any thoughts guys?
Anyone?
I haven't really noticed any issues, but I'm on AT&T. What ROM/firmware/modem?
I had similar problems till i disabled LTE. It was trying to connect to it all the time plus it was killing battery.
me and my brother have had the issue in dowtown ottawa on rogers. seems fine in my apt in the market but on a patio and at a restaurant it just wouldnt work!! couldnt send texts, or receive, couldnt call, sometimes it showed i had full bars and lte but couldnt do anything. my brother complained about this the day before. i will try disabling lte next time

LTE Call Problem

Recently I noticed I been having this weird issue while my phone is on LTE. When it is on LTE, it doesn't seem to receive any calls. I understand the phone is supposed to switch over back to 3G, but it doesn't do so and the call just rings and nothing happens (testing with house phone).
However if I try to dial out with my phone while on LTE, it will switch to 3G and make the call. I hang up (and while still on 3G), I called my phone with the house phone and it went through fine.
What's up with that??
Aria807 said:
Recently I noticed I been having this weird issue while my phone is on LTE. When it is on LTE, it doesn't seem to receive any calls. I understand the phone is supposed to switch over back to 3G, but it doesn't do so and the call just rings and nothing happens (testing with house phone).
However if I try to dial out with my phone while on LTE, it will switch to 3G and make the call. I hang up (and while still on 3G), I called my phone with the house phone and it went through fine.
What's up with that??
Click to expand...
Click to collapse
Similar issue with some wifi calling... when at my girlfriends old place, I would connect to wifi (with wifi calling enabled) and my mom would come by to pick me up or whatever but when she called to let me know she was outside, my phone wouldnt ring.... when I called her, everything was fine and the call would go through... have you toggled the wifi calling options at all when testing out if your phone will receive the calls? I know you said that it was happening over LTE but the circumstances seem eerily similar
Sent from my SGH-T889 using xda app-developers app

out of service area - signal drops

since I received the phone last week, when I make or receive calls, sometimes the call will drop with the circle and slash saying "out of service area". a few seconds later all signal returns. data always works, only when voice does this occur.
happens more often on Bluetooth, but have experienced it at other times. Worked with advanced tech support on att, all seems well on their end. tried 3 different sims registered over the past week, same problem. note 2 did not have this issue.
anyone else having odd voice dropping?
EDIT: I turned on UTMS HD Voice using the hidden diagnostic menu. 5 test calls today and no signal drops/disconnects. Coincidence or something else???
UTMS HD Voice
Hi, IT Rider. I've been having similar problems with my GN4 Att. Dropped calls, mysterious disappearances of any network connection and so on.
I went into the hidden diagnostic menu to try to change the UTMS HD Voice, but I couldn't tell which tile on the diagnostic menu to choose for that.
Could you please enlighten me?
Thanks,
IT Rider said:
since I received the phone last week, when I make or receive calls, sometimes the call will drop with the circle and slash saying "out of service area". a few seconds later all signal returns. data always works, only when voice does this occur.
happens more often on Bluetooth, but have experienced it at other times. Worked with advanced tech support on att, all seems well on their end. tried 3 different sims registered over the past week, same problem. note 2 did not have this issue.
anyone else having odd voice dropping?
EDIT: I turned on UTMS HD Voice using the hidden diagnostic menu. 5 test calls today and no signal drops/disconnects. Coincidence or something else???
Click to expand...
Click to collapse
gs4 at dropped calls
I too have the same problem. If anyone knows a solution please help!!!!!!!
IT Rider said:
since I received the phone last week, when I make or receive calls, sometimes the call will drop with the circle and slash saying "out of service area". a few seconds later all signal returns. data always works, only when voice does this occur.
happens more often on Bluetooth, but have experienced it at other times. Worked with advanced tech support on att, all seems well on their end. tried 3 different sims registered over the past week, same problem. note 2 did not have this issue.
anyone else having odd voice dropping?
EDIT: I turned on UTMS HD Voice using the hidden diagnostic menu. 5 test calls today and no signal drops/disconnects. Coincidence or something else???
Click to expand...
Click to collapse
It maybe Sim card problem. Try to go to At&t store and get new card with secure elements. This are sims to work better.
Clicking from notecable N910A
IT Rider said:
since I received the phone last week, when I make or receive calls, sometimes the call will drop with the circle and slash saying "out of service area". a few seconds later all signal returns. data always works, only when voice does this occur.
happens more often on Bluetooth, but have experienced it at other times. Worked with advanced tech support on att, all seems well on their end. tried 3 different sims registered over the past week, same problem. note 2 did not have this issue.
anyone else having odd voice dropping?
EDIT: I turned on UTMS HD Voice using the hidden diagnostic menu. 5 test calls today and no signal drops/disconnects. Coincidence or something else???
Click to expand...
Click to collapse
Hate to bring this thread back, but this is EXACTLY what is happening to my mom's replacement Note 4. Original Note 4 was exhibiting similar problems, but wasn't showing "Out of Service Area". Internet and text messages are working just fine. Calls will drop at its leisure. Had two sim card swaps before getting a replacement unit mailed from AT&T.
AT&T submitted a case for our problem, but it may take up to five days to respond. I don't know who to blame now, Samsung or AT&T.
Has anyone resolved this issue. Having the same problem. Calls randomly drop after 45 sec up to 5 minutes. All data drops. Says "out of service area". Everything reconnects after 10 seconds. Only happens when making calls. Been doing it since activation of phone 2 months ago . Switched from straight talk to cricket 2 days ago. Hoped it would resolve the issue. It did not.
New Note 4 user here, same issue
Try cleaning the contacts on the SIM card and the phone. If it spends sometime in a pocket where it can accumulate lint it can cause problems. My old S3 had this issue as I carried it with me all the time and had the flip style case. After cleaning the contacts, just use a paper towel with some rubbing alcohol, it stopped happening completely.

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