LTE Call Problem - T-Mobile Samsung Galaxy Note II

Recently I noticed I been having this weird issue while my phone is on LTE. When it is on LTE, it doesn't seem to receive any calls. I understand the phone is supposed to switch over back to 3G, but it doesn't do so and the call just rings and nothing happens (testing with house phone).
However if I try to dial out with my phone while on LTE, it will switch to 3G and make the call. I hang up (and while still on 3G), I called my phone with the house phone and it went through fine.
What's up with that??

Aria807 said:
Recently I noticed I been having this weird issue while my phone is on LTE. When it is on LTE, it doesn't seem to receive any calls. I understand the phone is supposed to switch over back to 3G, but it doesn't do so and the call just rings and nothing happens (testing with house phone).
However if I try to dial out with my phone while on LTE, it will switch to 3G and make the call. I hang up (and while still on 3G), I called my phone with the house phone and it went through fine.
What's up with that??
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Similar issue with some wifi calling... when at my girlfriends old place, I would connect to wifi (with wifi calling enabled) and my mom would come by to pick me up or whatever but when she called to let me know she was outside, my phone wouldnt ring.... when I called her, everything was fine and the call would go through... have you toggled the wifi calling options at all when testing out if your phone will receive the calls? I know you said that it was happening over LTE but the circumstances seem eerily similar
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Related

Voicecalls not coming through whenever data is on

Guys
Noticed something funny with my Galaxy Nexus. Calls don't seem to be coming through whenever it is transmitting or receiving data on the 3G. I can still make calls no problem.
My previous phone (the N97) would disengage packet connection (a warning comes up) before the call comes through.
I'm still analysis the data but I am hoping that one of you has experience this before and can offer some insight.
I've done the following test:
1. Wifi and 3G on. Some calls come through, some goes to voicemail.
2. Wifi and 3G on - streaming a video from my NAS box - Some calls come through, some goes to voicemail.
3.Disengaged Wifi and 3G on - Some calls come through, some goes to voicemail.
4.Disengaged Wifi and 3G off (2G only) - Calls comes through fine (when I send text I get the volume bug).
5.Disengaged Wifi and Data on but only on 2G - Calls comes through fine.
In all above instances when the 3G/data is on, I make sure I am transmitting (I synch my hotmail account).
So is this normal (this is my first android phone)? Am I the only one or are there others?
Any feedback would be appreciated.
Thanks
***** Sorry for the question mark icon, I put [Q] down but didn't know by selecting the question mark, it overrides it************
Which network?
It's certainly not normal behaviour in Gingerbread and earlier at least (still waiting for my GN to be delivered). Even on 3G calls should be able to come through and then if needed decide to switch down to 2G if it decides it's needed.
Have you confirmed that you can actually make and receive call on 3G currently? Might be something wrong with your plan or your SIM.
Balthazar B said:
Which network?
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O2
blunden said:
It's certainly not normal behaviour in Gingerbread and earlier at least (still waiting for my GN to be delivered). Even on 3G calls should be able to come through and then if needed decide to switch down to 2G if it decides it's needed.
Have you confirmed that you can actually make and receive call on 3G currently? Might be something wrong with your plan or your SIM.
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Click to collapse
I'm still testing but it does appear that whenever it's transmitting on 3G (3G or H in the icon) incoming calls go to voicemail.
I just did another test, in the previous tests I was just calling my voicemail service (901) but I decided to call my house phone and here's the strangest thing.
- With the wifi on and 3G I couldn't make any phone calls (apart from the voicemail), the calls just end. I turned off the wifi, tried making a call it works. Then turned on the wifi on again and I can make calls again. How bizarre.
I'm hoping it's a network issue but I won't know until say about a weeks time (if its a network issue it should have been fix within that period). But my first adventure with Android isn't going very well.
Rang O2 and it sounds like an issue with the network . According to them 3G was affect all over the country recently and still have issues in the London area.
I also put my sim back into my N97 and after numerous attempts was able to replicate the fault So happy.
But the customer support suggested that I should still go and get a replacement sim from the shops tomorrow since mine is quite old. From 2009 but still 3G enabled.
So fingers crossed that its def a network issue and not a fluke that it affected my N97.
How will a new SIM be able to work better? I thought, as long as it has 3G, it's all good?
My SIM is from 2008, I guess, so quite "old", as well...
Atreus said:
How will a new SIM be able to work better? I thought, as long as it has 3G, it's all good?
My SIM is from 2008, I guess, so quite "old", as well...
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Does SIM age really matter? I've been using the same SIM card since 2005.
I don't know if the age of the SIM matters, but what I do know is after I replaced my old SIM (AT&T) my data got faster (a few phones ago).
It never hurts to use a new SIM. The manufacturers change every few years (gemalto, etc) and I'd bet that newer is better...

Missing calls

I'm getting google voice and email notifications saying that i've missed a call, but my phone never rings. Ive tested it by calling my phone (with full signal bars) and it doesn't ring. The only way to fix it is to make a call using my phone and then i'm able to receive calls.. Has anyone ran into this issue? So far it seems to occur when i'm indoors and have absolutely no reception for a while. Then once i go back out it doesn't reconnect to the network even though it displays full bars? I dunno. I'm on a stock verizon htc one.
I tend to have very poor/no signal in my basement and haven't had an issue yet. I will try and let the phone sit in an area with no signal and see what results I get.
bbqkittens said:
I'm getting google voice and email notifications saying that i've missed a call, but my phone never rings. Ive tested it by calling my phone (with full signal bars) and it doesn't ring. The only way to fix it is to make a call using my phone and then i'm able to receive calls.. Has anyone ran into this issue? So far it seems to occur when i'm indoors and have absolutely no reception for a while. Then once i go back out it doesn't reconnect to the network even though it displays full bars? I dunno. I'm on a stock verizon htc one.
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Perhaps you blocked that number. That happens to me when a blocked number calls.
cstrife999 said:
Perhaps you blocked that number. That happens to me when a blocked number calls.
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definitely not a blocked number. Called my phone using brother's phone. Phone didnt ring. I then called my voicemail successfully using my phone and then hung up. Called my phone again using my brother's phone and then it started to ring.

Missed calls not showing, and late SMS

I'm having issues when on WiFi and LTE Enabled, the phone does not get any phonecalls, missed phonecalls do not show and SMS arrive late (my carrier has the option to notify me missed calls, but yesterday the message got me 10 minutes after the call).
After searching, I've found out something similar happened to nexus 4-5, when WiFi is ON, LTE is ON, and the phone is in Sleep Mode but nothing on Zenfone 2. Have a friend with ZF2 that confirmed it happens sometimes but we doubt if it' s a phone issue or carrier issue.
Getting the network mode to 2G/3G seems to fix it, but it misses the LTE
try to restart the phone (?)
I reboot my phone every couple of days, but the bug sometimes appears in the phonecall right after rebooting
What messaging app are you using? I know I miss messages from my wife when I had textra in the "off" state with autostart manager. When I told it to start when the phone boots it started getting the text messages and mms's right away. Are you using a VPN or do you have weak signal and what firmware are you using?
make sure phone is allowed 2g/3g/4g all. If you restrict it to 4g only you will face such issues.
harpreet.s said:
make sure phone is allowed 2g/3g/4g all. If you restrict it to 4g only you will face such issues.
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I usually reboot in the mornings. But I US Google voice so the issues never really show up.
Stock FW (was on 168, now I'm yesterday patched versopm) , Stock SMS, no VPN, and set to 2G/3G/4G
As I said, the problem is fixed when I'm on 2G/3G, but it kinda loses the point to have an LTE plan
can you test with 4g on and wifi off.What carrier are you on. Because carriers can use wifi and lte combo in case you have same carrier providing both facilities.
harpreet.s said:
can you test with 4g on and wifi off.What carrier are you on. Because carriers can use wifi and lte combo in case you have same carrier providing both facilities.
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I'm on Uruguay Antel and it does not offer any combo whatsoever, voice calls are usually switched over to 3G when I'm on LTE, but somehow the network or my phone fails to switch sometimes

Pixel 3 and Pixel 3 XL Wifi causing dropped calls and dropped mobile data

Both my wife and I have pixel 3's, I have the XL and she has the regular. Both were preordered and delivered at the same time, and we are both on AT&T. Since the beginning we have experienced random issues such as the phone dropping mobile data completely even though the signal shows LTE , and having to cycle airplane mode off and then on again to get data back. The other issue is that we both experienced call issues where our end would drop and we could not hear the other party, but they could hear us fine.
I think I may have traced these issues to WiFi causing the problems. When the data drops, I notice that my wifi is on and occurs when I am not connected to wifi (such as an unidentified network) and on LTE, or when I leave a connected WiFi area (like my house) and keep wifi on. We would have to cycle airplane mode to fix this.
For the calls, I had a call drop yesterday and when I looked at the notification bar it showed connected to wifi. I immediately turned off wifi and the call came right back. I thought this was an AT&T wifi calling issue, so I turned off wifi calling. Today, I was at the post office and had to make a call. Soon after connecting, the call dropped. I checked wifi and it showed unidentified network (not connected), so I turned off wifi. The call immediately came back.
So now, wifi is completely useless to my wife and I. Assuming I don't experience any more dropped data or calls, I cant use wifi to ensure good call quality and constant data.
Anyone else experience this? Could this be an RMA issue? Seems weird that it is happening to both phones. Is there a setting we should turn off that could be causing this?
i have a similar problem where if i am on wifi, when i get off wifi my lte or h+ will show bars but have a small x in the bars. i have to cycle airplane mode to get data back after i switch wifi off. i may just make a tasker task to do this.
i had a call from an s9 yesterday where i could hear them but they couldnt hear me. i think i was on wifi. we tried 2-3 times but he couldnt hear me. when i switched to my google voice phone number and called him, he was able to hear me fine.
there is another thread around here about similar issues. i might try to get a new sim card since this one is almost 9 years old.
dipstik said:
i have a similar problem where if i am on wifi, when i get off wifi my lte or h+ will show bars but have a small x in the bars. i have to cycle airplane mode to get data back after i switch wifi off. i may just make a tasker task to do this.
i had a call from an s9 yesterday where i could hear them but they couldnt hear me. i think i was on wifi. we tried 2-3 times but he couldnt hear me. when i switched to my google voice phone number and called him, he was able to hear me fine.
there is another thread around here about similar issues. i might try to get a new sim card since this one is almost 9 years old.
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I may have started that original thread a while ago, but since it was more focused on the data drop thing I created a new thread to help narrow the conversation towards the wifi issue. I went to ATT when I first had the data drop issue and got a brand new sim so it is definitely not that.

Question Phone Suddenly on Emergency Calls Only Until I Restarted It

When I woke up today, I saw that my phone was on No Service and it wasn't just flipping between full bars and no service for a second like it too often does (including dropping calls a couple of times). I tried to fix it by turning Airplane Mode on and back off, but it did nothing. I went to try to manually choose a tower to connect to mostly to see if the T-mobile tower near me was working or not, and there instead of a tower name it said "Emergency Calls Only". It did let me pick from the list and a disappearing pop-up said it connected, but it never changed to signal and stayed on Emergency Calls Only. So, I restarted my phone. Once it was back on, I had signal, but strangely I also got a Gmail notification about an e-mail that had arrived an hour prior, so I guess even my WiFi wasn't working! Bluetooth did connect fine to my Apollo Neuro anti-anxiety device, but the app was messed up showing it at 100% strength on two different settings instead of the strength they were saved at (and were sent to the device at), which was weird. Everything was fixed after the phone restart.
Anyone else had this happen? The signal issues on this phone are really starting to annoy me! Flipping to no service for a second too often, not connecting manually to any other tower (my plan includes unlimited roaming for talk and data) [I'm not sure if auto roaming works since I haven't been where it would be needed], dropping a couple of calls, not sending texts at times, Chat texting dots turning off often (usually fixed by going into Airplane Mode and back), and now this! I love the phone, but they need to fix it whether it is Samsung or T-mobile!
i thought i was the only one. suddenly no service to any calls but data intact. only way to fix is by cycle flight mode.
jemfalor said:
i thought i was the only one. suddenly no service to any calls but data intact. only way to fix is by cycle flight mode.
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That sucks. They really need to fix this basic function of this phone!
I've had that issue when getting in areas where coverage is spotty, but never been able to see it go into Roaming..........just "emergency calls only".
ycats said:
I've had that issue when getting in areas where coverage is spotty, but never been able to see it go into Roaming..........just "emergency calls only".
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It seems that is the issue, that the phone won't roam. That is a mega problem.
My phone was just sitting on the wireless charger all night, and I get full bars (occasionally minus one) here at home, so .

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