When I woke up today, I saw that my phone was on No Service and it wasn't just flipping between full bars and no service for a second like it too often does (including dropping calls a couple of times). I tried to fix it by turning Airplane Mode on and back off, but it did nothing. I went to try to manually choose a tower to connect to mostly to see if the T-mobile tower near me was working or not, and there instead of a tower name it said "Emergency Calls Only". It did let me pick from the list and a disappearing pop-up said it connected, but it never changed to signal and stayed on Emergency Calls Only. So, I restarted my phone. Once it was back on, I had signal, but strangely I also got a Gmail notification about an e-mail that had arrived an hour prior, so I guess even my WiFi wasn't working! Bluetooth did connect fine to my Apollo Neuro anti-anxiety device, but the app was messed up showing it at 100% strength on two different settings instead of the strength they were saved at (and were sent to the device at), which was weird. Everything was fixed after the phone restart.
Anyone else had this happen? The signal issues on this phone are really starting to annoy me! Flipping to no service for a second too often, not connecting manually to any other tower (my plan includes unlimited roaming for talk and data) [I'm not sure if auto roaming works since I haven't been where it would be needed], dropping a couple of calls, not sending texts at times, Chat texting dots turning off often (usually fixed by going into Airplane Mode and back), and now this! I love the phone, but they need to fix it whether it is Samsung or T-mobile!
i thought i was the only one. suddenly no service to any calls but data intact. only way to fix is by cycle flight mode.
jemfalor said:
i thought i was the only one. suddenly no service to any calls but data intact. only way to fix is by cycle flight mode.
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That sucks. They really need to fix this basic function of this phone!
I've had that issue when getting in areas where coverage is spotty, but never been able to see it go into Roaming..........just "emergency calls only".
ycats said:
I've had that issue when getting in areas where coverage is spotty, but never been able to see it go into Roaming..........just "emergency calls only".
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It seems that is the issue, that the phone won't roam. That is a mega problem.
My phone was just sitting on the wireless charger all night, and I get full bars (occasionally minus one) here at home, so .
Related
I have 8525 with official ATT WM6 and noticed the following problem - after getting to the area with no reception (deep in the garage) when I return to the area with perfect reception my data connection never restores until I manually turn flight mode on and then off. If I forget to do that - my email is not pushed until the next reboot. I quickly realized that I can restore it by soft reset, but then I figured that cycling of the flight mode helps as well.
Can something be done about it?
I discussed that with ATT tech support and they basically say it is “by design”:
“Nigel_G: To konste
I have checked into this further for you what happens is when you go into a area with no service and come back the voice should reconnect automatically but the data service needs to refreshed to connect like power cycle, soft reset or turning flight mode on and off this forces the device and the network to reconnect the data services.”
Sounds weird to me. Anybody can comment?
Thank you!
Konstantin
Same problem with my phone
It seems that we have the same problem.
I have noticed that the phone would report "Searching..." if it is currently searching for a signal. "No Service" means that the phone is in a no service area.
In my experience, after going into back into an area with known good signal, sometimes my phone displays "Searching..." but will never get a signal. I have to manually turn on and off flight mode. When "No Service" is displayed, the phone never ever tries to find a signal.
I have tried upgrading radio rom but it never helped.
I hope someone can shed a light into this matter.
Hi I have a GSM Galaxy Nexus and today I simply stopped receiving signal on it. I don't know how or why. I didn't flash anything or even use my phone at all. At one point it was working fine, then I noticed that where my signal bars should be, I have nothing but greyed out bars and an "X" on top of that. This was hours ago. I called T-Mobile(I use T-Mobile Prepay) and they had me do several things like remove battery and sim, and nothing helped. I have a custom ROM(Black Bean). I have used this ROM for weeks with no issue. Just to make sure I did a nandroid and I restored my old Stock-Rooted ROM. Still no signal. I then did a full wipe did a full wipe and installed Black Bean 3.1.2(older version which I know for a fact works fine) on a clean install. Still there is no signal. If I try to make a call, it tells me to turn off Airplane mode before making a call. But I am 100% that Airplane mode isn't on. I can go and turn it on, then back off even. Still I have no signal. I have no way of knowing if this is my phone or T-Mobile having tower problems. I called but they don't know anything since it was the pre-pay support line call center in India.
I have been generally disappointed with T-mobiles service. I would gladly give up the rest of my current month and re-subscribe to Straight Talk with ATTs Towers right now, but I'd have to get service going with them again and that would cost 45 bucks. And it's a waste if there is something wrong with my phone. So now I don't know what to do! =/
Edit: Quick update, I put in my Straight Talk SIM thinking that even if it were out of minutes, it would at least let me connect to the towers so that I can add more. Still nothing. If I hold down power(under stock) it brings up the power screen and that tells me that Airplane Mode is on even though I have it off in settings. If i click on that message, it says "Airplane Mode is OFF" but it isn't really, because if I go out and back in again, it's back to saying that it's on. However, I do have it turned off in my settings. I will also mention that WIFI does work.
Check if you activated the 2G option under Mobile settings. I had a similar issue a few weeks back. Almost drove me mad.
Sent from my Galaxy Nexus using xda app-developers app
Sounds like your phone is the problem if there's discrepancies about whether airplane mode is on.
I'm having issues when on WiFi and LTE Enabled, the phone does not get any phonecalls, missed phonecalls do not show and SMS arrive late (my carrier has the option to notify me missed calls, but yesterday the message got me 10 minutes after the call).
After searching, I've found out something similar happened to nexus 4-5, when WiFi is ON, LTE is ON, and the phone is in Sleep Mode but nothing on Zenfone 2. Have a friend with ZF2 that confirmed it happens sometimes but we doubt if it' s a phone issue or carrier issue.
Getting the network mode to 2G/3G seems to fix it, but it misses the LTE
try to restart the phone (?)
I reboot my phone every couple of days, but the bug sometimes appears in the phonecall right after rebooting
What messaging app are you using? I know I miss messages from my wife when I had textra in the "off" state with autostart manager. When I told it to start when the phone boots it started getting the text messages and mms's right away. Are you using a VPN or do you have weak signal and what firmware are you using?
make sure phone is allowed 2g/3g/4g all. If you restrict it to 4g only you will face such issues.
harpreet.s said:
make sure phone is allowed 2g/3g/4g all. If you restrict it to 4g only you will face such issues.
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I usually reboot in the mornings. But I US Google voice so the issues never really show up.
Stock FW (was on 168, now I'm yesterday patched versopm) , Stock SMS, no VPN, and set to 2G/3G/4G
As I said, the problem is fixed when I'm on 2G/3G, but it kinda loses the point to have an LTE plan
can you test with 4g on and wifi off.What carrier are you on. Because carriers can use wifi and lte combo in case you have same carrier providing both facilities.
harpreet.s said:
can you test with 4g on and wifi off.What carrier are you on. Because carriers can use wifi and lte combo in case you have same carrier providing both facilities.
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I'm on Uruguay Antel and it does not offer any combo whatsoever, voice calls are usually switched over to 3G when I'm on LTE, but somehow the network or my phone fails to switch sometimes
Currently I am in stock room.
My phone suddenly drops the network (Wi-Fi and cell network) but it is not in airplane mode.
I won't be able to receive any calls, but the caller will hear busy tone.
During the whole time my network shows few bars, but it is probably fake network.
I am just missing many calls due to this problem, and when some one notifies over other phone I will get to know and I will put into airplane more and back, the network resets and works fine.
Can anyone know what is the problem ??
I have reset my phone also, but of no use.
Thanks in advance.
Both my wife and I have pixel 3's, I have the XL and she has the regular. Both were preordered and delivered at the same time, and we are both on AT&T. Since the beginning we have experienced random issues such as the phone dropping mobile data completely even though the signal shows LTE , and having to cycle airplane mode off and then on again to get data back. The other issue is that we both experienced call issues where our end would drop and we could not hear the other party, but they could hear us fine.
I think I may have traced these issues to WiFi causing the problems. When the data drops, I notice that my wifi is on and occurs when I am not connected to wifi (such as an unidentified network) and on LTE, or when I leave a connected WiFi area (like my house) and keep wifi on. We would have to cycle airplane mode to fix this.
For the calls, I had a call drop yesterday and when I looked at the notification bar it showed connected to wifi. I immediately turned off wifi and the call came right back. I thought this was an AT&T wifi calling issue, so I turned off wifi calling. Today, I was at the post office and had to make a call. Soon after connecting, the call dropped. I checked wifi and it showed unidentified network (not connected), so I turned off wifi. The call immediately came back.
So now, wifi is completely useless to my wife and I. Assuming I don't experience any more dropped data or calls, I cant use wifi to ensure good call quality and constant data.
Anyone else experience this? Could this be an RMA issue? Seems weird that it is happening to both phones. Is there a setting we should turn off that could be causing this?
i have a similar problem where if i am on wifi, when i get off wifi my lte or h+ will show bars but have a small x in the bars. i have to cycle airplane mode to get data back after i switch wifi off. i may just make a tasker task to do this.
i had a call from an s9 yesterday where i could hear them but they couldnt hear me. i think i was on wifi. we tried 2-3 times but he couldnt hear me. when i switched to my google voice phone number and called him, he was able to hear me fine.
there is another thread around here about similar issues. i might try to get a new sim card since this one is almost 9 years old.
dipstik said:
i have a similar problem where if i am on wifi, when i get off wifi my lte or h+ will show bars but have a small x in the bars. i have to cycle airplane mode to get data back after i switch wifi off. i may just make a tasker task to do this.
i had a call from an s9 yesterday where i could hear them but they couldnt hear me. i think i was on wifi. we tried 2-3 times but he couldnt hear me. when i switched to my google voice phone number and called him, he was able to hear me fine.
there is another thread around here about similar issues. i might try to get a new sim card since this one is almost 9 years old.
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I may have started that original thread a while ago, but since it was more focused on the data drop thing I created a new thread to help narrow the conversation towards the wifi issue. I went to ATT when I first had the data drop issue and got a brand new sim so it is definitely not that.