Currently I am in stock room.
My phone suddenly drops the network (Wi-Fi and cell network) but it is not in airplane mode.
I won't be able to receive any calls, but the caller will hear busy tone.
During the whole time my network shows few bars, but it is probably fake network.
I am just missing many calls due to this problem, and when some one notifies over other phone I will get to know and I will put into airplane more and back, the network resets and works fine.
Can anyone know what is the problem ??
I have reset my phone also, but of no use.
Thanks in advance.
Related
Hello,
I have my phone for few weeks already and today i noticed one major issue. I will try to explain everything as clear as it is possible.
While i am on 3g network, there are no problems at all. I can make a call, i can receive a call, i can receive SMS etc... Everything works as it should be.
When i switch to 2g that's when the problem comes in. In the first 15 seconds after switching to 2g, i can operate my phone as in 3g - i can send and receive calls, i can send and receive SMS'es. After 15 seconds there is no ability to receive any call. The caller alway hears the same song: "the phone you are trying to reach is either turned off or out of radio coverage...". Also no SMS'es can reach my phone. Despite of this, i can send a call any time i want...
There's one thing i've noticed. When i turn my mobile data on - everything works just fine (you should be familiar with turning off mobile data function), but this is unacceptable to my mind. It seems that when i want to receive a call, i should be on 3g (doesn't matter if mobile data is turned off or on), or on 2g but with mobile data turned on...
I did one test - changed the APN's entry to a messy one, and left the mobile data on. Still wasn't able to receive any calls. Thats leads to a statement: while on to 2g, i have to be connected to the internet to receive a call, while on 3g, i can disconnect form the internet and still be able to receive all calls.
Additional info: HTC Desire - unbranded, non-rooted, stock ROM.
Can anyone help me to solve this issue?
It seems this problem only appears at home. At work (15 miles away form home) i can be on 2G and still able to receive incoming calls... Any ideas?
Does anyone have this problem of having excellent cellular network connection but still being unable to call, text or even use the internet? My friend sitting beside me is using the same network so I don't think it's an issue with the cell tower.
The only fix is to enable airplane mode and disable it. And even sometimes, the airplane mode refuses to turn back off and I have to reboot the phone. I've never had such cellular issues with a HTC phone before. Makes me think twice before ever buying one of their phones.
I'm using stock ROM, unrooted.
I bought the N7105 from Phones4U and unlocked it to use when my SGS3 LTE was playing up but since moved my 3 SIM into the phone. It was working flawlessly for about a month but then started, maybe once per week or once every second week, getting fixed in a state where it seems to think that there's no mobile signal. Fair enough, sometimes I lose signal, however when the signal comes back the phone remains stuck in this condition. HSPA+ data is working, it shows the correct network name and can receive incoming calls but the "no entry" icon is in the notification bar and when I try to make an outgoing call I'm prevented from doing so with an error message indicated "The selected mobile network is not available". Disabling the data connection, searching for networks and toggling airplane mode don't seem to help and I can only make outgoing calls again by doing at least a soft reboot. The device is not rooted and is running stock 4.1.1. Has anyone else experienced anything like this?
I'm having issues when on WiFi and LTE Enabled, the phone does not get any phonecalls, missed phonecalls do not show and SMS arrive late (my carrier has the option to notify me missed calls, but yesterday the message got me 10 minutes after the call).
After searching, I've found out something similar happened to nexus 4-5, when WiFi is ON, LTE is ON, and the phone is in Sleep Mode but nothing on Zenfone 2. Have a friend with ZF2 that confirmed it happens sometimes but we doubt if it' s a phone issue or carrier issue.
Getting the network mode to 2G/3G seems to fix it, but it misses the LTE
try to restart the phone (?)
I reboot my phone every couple of days, but the bug sometimes appears in the phonecall right after rebooting
What messaging app are you using? I know I miss messages from my wife when I had textra in the "off" state with autostart manager. When I told it to start when the phone boots it started getting the text messages and mms's right away. Are you using a VPN or do you have weak signal and what firmware are you using?
make sure phone is allowed 2g/3g/4g all. If you restrict it to 4g only you will face such issues.
harpreet.s said:
make sure phone is allowed 2g/3g/4g all. If you restrict it to 4g only you will face such issues.
Click to expand...
Click to collapse
I usually reboot in the mornings. But I US Google voice so the issues never really show up.
Stock FW (was on 168, now I'm yesterday patched versopm) , Stock SMS, no VPN, and set to 2G/3G/4G
As I said, the problem is fixed when I'm on 2G/3G, but it kinda loses the point to have an LTE plan
can you test with 4g on and wifi off.What carrier are you on. Because carriers can use wifi and lte combo in case you have same carrier providing both facilities.
harpreet.s said:
can you test with 4g on and wifi off.What carrier are you on. Because carriers can use wifi and lte combo in case you have same carrier providing both facilities.
Click to expand...
Click to collapse
I'm on Uruguay Antel and it does not offer any combo whatsoever, voice calls are usually switched over to 3G when I'm on LTE, but somehow the network or my phone fails to switch sometimes
When I woke up today, I saw that my phone was on No Service and it wasn't just flipping between full bars and no service for a second like it too often does (including dropping calls a couple of times). I tried to fix it by turning Airplane Mode on and back off, but it did nothing. I went to try to manually choose a tower to connect to mostly to see if the T-mobile tower near me was working or not, and there instead of a tower name it said "Emergency Calls Only". It did let me pick from the list and a disappearing pop-up said it connected, but it never changed to signal and stayed on Emergency Calls Only. So, I restarted my phone. Once it was back on, I had signal, but strangely I also got a Gmail notification about an e-mail that had arrived an hour prior, so I guess even my WiFi wasn't working! Bluetooth did connect fine to my Apollo Neuro anti-anxiety device, but the app was messed up showing it at 100% strength on two different settings instead of the strength they were saved at (and were sent to the device at), which was weird. Everything was fixed after the phone restart.
Anyone else had this happen? The signal issues on this phone are really starting to annoy me! Flipping to no service for a second too often, not connecting manually to any other tower (my plan includes unlimited roaming for talk and data) [I'm not sure if auto roaming works since I haven't been where it would be needed], dropping a couple of calls, not sending texts at times, Chat texting dots turning off often (usually fixed by going into Airplane Mode and back), and now this! I love the phone, but they need to fix it whether it is Samsung or T-mobile!
i thought i was the only one. suddenly no service to any calls but data intact. only way to fix is by cycle flight mode.
jemfalor said:
i thought i was the only one. suddenly no service to any calls but data intact. only way to fix is by cycle flight mode.
Click to expand...
Click to collapse
That sucks. They really need to fix this basic function of this phone!
I've had that issue when getting in areas where coverage is spotty, but never been able to see it go into Roaming..........just "emergency calls only".
ycats said:
I've had that issue when getting in areas where coverage is spotty, but never been able to see it go into Roaming..........just "emergency calls only".
Click to expand...
Click to collapse
It seems that is the issue, that the phone won't roam. That is a mega problem.
My phone was just sitting on the wireless charger all night, and I get full bars (occasionally minus one) here at home, so .