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WE have been duped by Sprint people. Go to their website and you will notice the announcement of the iPhone 4Gs. You can even pre order it. This privilege was not given for the Samsung Galaxy S 2 ET4G.
Why...was this you say...it's obvious that Sprint knew it had made a deal to buy a **** load of IOS devices to secure this deal with Apple.so they didn't promote the galaxy ET4g. Now they have a big announcement tomorrow. They are going out of their way to let you pre order the iPhone as well.
Sad, and yes I feel they used us to get this deal, by canceling all perks, while giving us crappy service. My Photon has a red circle and no service, and I don't have a ET4G yet. Service has been terrible most of the summer all over NY and in mid town NYC.
If service was being interrupted to better service I may stick around, but not getting signal, failed messages, and paying for it and no credit with lies is unacceptable. Not being able to pre-order the phone I wanted because they made a deal with Crapple is also unforgivable. Price isn't the only thing that matters in a business relationship. It's I pay for service and expect to have it when I want it, not when you decide to give it.
Hell I was told by a customer service rep that I should be happy because I have had a lot of usage on my line. I then said yes that is true, but when I need my service to work it failed to deliver....I missed important calls. and meetings with people because of failed service.
People were telling me when they called the phone rang 3x's and hung up no message was able to be left. Others told me that they would get a network busy message please try again later. One rep verified this condition of calling me, and could not get through. The phone rang 3x's and the line just went dead when they called. I have been to tech centers, and have made many battery pulls, and software reboots, and finally I was told that there was a net work issue and they did not know when it would be cleared. Now when I call to talk about it they put me on hold no music and never come back to talk.
I just don't see it getting better, and when the next generation of phones IE Prime or what ever hits Verizon, and this is not cleared I am gone. When I feel I have to beg for service, or a credit for not receiving service after paying my bills for 15 years, and at one point having a $300 a month phone bills for business it's time to go.
My bill analysis shows that I average 240 msg a month, and average about 2g of data a month, and since I use my phone mostly for calls a Verizion 69.00 phone plan with 10 data, and 10.00 for data equals what I am paying now. So if this doesn't clear with the loss of perks I am outta here.lol
My service is better than ever...by far too. I never saw over 8Mbps download speed in Los Angeles on 4G and now....
Sent from my SPH-D710 using xda premium
Enjoy the larger bill on Verizon. It fast and rather reliable
Life is too short to complain on services you are not happy about. Great thing about America is that we have three major carriers
The sprint network can't compete with Verizon in "most" areas,
Can I have your phone when you leave? I've got a line with no phone....
care cup \__/
Sent from my SPH-D710 using xda premium
When sprint cancelled premiere the writing was on the wall. It was on your august bill statement. In addition, sprint raised the admin fee by 50cents which invalidated every contract. Also on your bill statement.
Then sprint raised ETF from $200 to $350. Then they changed 30 day phone trials to 14 days. All this in september.
I am here on this board with an E4GT because of these changes - I had to get my final premiere upgrade prior to 10/2/2011. Otherwise I was fully planning on just waiting another month for nexus prime.
Now the E4GT has serious radio issues. Like OP, I had calls go to voicemail for hours at a time. Others have LOS, dropped calls, no signal bars, phone refuses to roam, etc.
Sprint's CEO said that 54% of sprint customer churn is due to not having an iphone. Thats a pretty hard fact to not pay attention to.
It is clear sprint is putting all eggs in one basket - the iphone basket. Sprint has lost money for 15 straight quarters. This will either save sprint or ruin sprint.
I've been with sprint 10 years now, and im no iphone fan. THe writing is on the wall: We'll let you keep your android devices and stay on our network, but we really don't care about you now. Of course I knew all this over a month ago and I was still willing to sign a 2 year contract in september for the Epic 4g touch. That was before all the LOS issues arose.
We'll see what the next 2 years brings. But the days of customer loyalty perks, retention plans, etc are clearly over.
I just switched from verizon to sprint, so I can give you a good preview of what to expect.
First of all, the service is top notch, and the lte speeds were incredible - I regularly got over 20 mbps in my area, many times close to 30. Of course, keep in mind that their lte service is fairly new, and at the time they only had 3 expensive phones that could use it, so that will likely change as more people upgrade and the network gets saturated.
So why did I leave this awesome service? Price. Everything across the board is way more expensive - service and phones. I paid $50 more for a Droid Charge than I did for my E4GT, and that phone isn't even in the same league. For our family plan with unlimited text, only 700 minutes, 2 data plans and 2 other phones, it was $230 a month. Our kids wanted smartphones too, but to add 2 more data plans would have put our bill up to $300. I'm not broke, but not rich either, and that cost is pretty hard to justify.
Also, keep in mind that all those policies Sprint just changed are the same policies Verizon has - 14 day return, $350 etf (even after being way overcharged on the phones up front), and no more New Every Two program.
The only carrier I've found with good pricing and great coverage (in my area) is Tmo, and I almost jumped to them, but no way in hell I want to risk being an att customer again.
Sent from my SPH-D710 using xda premium
txmikester said:
I just switched from verizon to sprint, so I can give you a good preview of what to expect.
First of all, the service is top notch, and the lte speeds were incredible - I regularly got over 20 mbps in my area, many times close to 30. Of course, keep in mind that their lte service is fairly new, and at the time they only had 3 expensive phones that could use it, so that will likely change as more people upgrade and the network gets saturated.
So why did I leave this awesome service? Price. Everything across the board is way more expensive - service and phones. I paid $50 more for a Droid Charge than I did for my E4GT, and that phone isn't even in the same league. For our family plan with unlimited text, only 700 minutes, 2 data plans and 2 other phones, it was $230 a month. Our kids wanted smartphones too, but to add 2 more data plans would have put our bill up to $300. I'm not broke, but not rich either, and that cost is pretty hard to justify.
Also, keep in mind that all those policies Sprint just changed are the same policies Verizon has - 14 day return, $350 etf (even after being way overcharged on the phones up front), and no more New Every Two program.
The only carrier I've found with good pricing and great coverage (in my area) is Tmo, and I almost jumped to them, but no way in hell I want to risk being an att customer again.
Sent from my SPH-D710 using xda premium
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Perspective ftw!
This is called "grass is greener" syndrome. You're gonna love it at first. Then 6 months later you're posting the same crap in another forum.
AbsolutZeroGI said:
Perspective ftw!
This is called "grass is greener" syndrome. You're gonna love it at first. Then 6 months later you're posting the same crap in another forum.
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It all comes down to service.....ETFs, and other fees are basic...it's about service when I want it....I am worn out this summer by Sprint's evasive bull**** regarding the service issues that we are experiencing. Collecting my money for inferior service, and lying about is bad business practice......
Piece out!!!!
QWIKSTRIKE said:
It all comes down to service.....ETFs, and other fees are basic...it's about service when I want it....I am worn out this summer by Sprint's evasive bull**** regarding the service issues that we are experiencing. Collecting my money for inferior service, and lying about is bad business practice......
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Amen. I am tired of flipping on Roam Control and dealing on 1x every time I enter a building. What good is unlimited 3g if it is slow as molasses, and 4g which is spotty and hardly ever works indoors? At this point, I am off contract and if Prime comes to VZW and is not full of bloat I may be gone.
dohturdima said:
Amen. I am tired of flipping on Roam Control and dealing on 1x every time I enter a building. What good is unlimited 3g if it is slow as molasses, and 4g which is spotty and hardly ever works indoors? At this point, I am off contract and if Prime comes to VZW and is not full of bloat I may be gone.
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+1
Sent from my SPH-D710 using xda premium
I was told that the unlimited everything plan for the IPhone will be $20 a month more than ours..
Sent from my Nexus S 4G using xda premium
I like android and I never want a I-PHONE.
Sent from my LG-P999 using XDA Premium App
Feel free to kick me in the Jimmy if I ever buy an iAnything.
Sent from my extra sensory space modulator while performing the slippery cricket
dohturdima said:
Amen. I am tired of flipping on Roam Control and dealing on 1x every time I enter a building. What good is unlimited 3g if it is slow as molasses, and 4g which is spotty and hardly ever works indoors? At this point, I am off contract and if Prime comes to VZW and is not full of bloat I may be gone.
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It doesn't really matter if it has bloat where cause you can root the stock rom and use titanium backup to remove it all. Its super easy to do
dohturdima said:
Amen. I am tired of flipping on Roam Control and dealing on 1x every time I enter a building. What good is unlimited 3g if it is slow as molasses, and 4g which is spotty and hardly ever works indoors? At this point, I am off contract and if Prime comes to VZW and is not full of bloat I may be gone.
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I am not just talking 3g/4G.....I get a red circle with a line almost daily. I have been missing calls. getting network busy try back later errors, and not receiving calls for hours a day. I missed getting calls with 4-5 bars in mid town Manhattan, and people told me the phone just rang 3 times and stopped ringing with no option to leave a voice mail. Others were told to "try back later network busy". This can only get worse if iPhone is coming. I am not the only one experiencing this issue the Sprint online community is filled with this same complaint.
JohnCorleone said:
I was told that the unlimited everything plan for the IPhone will be $20 a month more than ours..
Sent from my Nexus S 4G using xda premium
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Nope, it is the same price. You can go on and pre-order to see the pricing.
[I win after all after a call to retention][see further down for new developments] Each month I get my data throttled, I have to spend an hour or so on the phone until they'll open a service request ticket for some upper level honcho to press a button and clear up the problem in 5 minutes.
This time I upgraded my data plan to 10GB, but the throttle would not release. After the hour of my dealing with script following drones, a higher level support tech asked me what kind of phone I had. When I replied Galaxy Nexus, she gleefully replied that "our contract with you states we don't have to support 3G for you since you didn't buy one of our [crappy over priced phones] from us. In fact, I'm supposed to disable your 3G service. Even if you have a iPhone 4S." (Um... WHAT? iPhone? Now you're just trying to insult me.)
Just when I thought all hope was lost, my mobile muse rescued me with divine inspiration. "Oh really?" I smirked, "I just stuck my SIM card in my wife's T-Mobile Sensation™ and I'm still getting throttled. Can you support me now, biatch?"*
...
"Why yes sir, I'll be happy to open up that ticket right away... Let us know when service is actually restored and we'll comp you for the throttled coverage."
LAWYERED!
* DISCLAIMER: I did not actually say biatch
Lol. Its in a sensation *****! U ever get it fixed?
Sent from my Desire HD using xda premium
That's awesome. 5 cool points for using "lawyered".
Sent from my Galaxy Nexus using xda premium
stumpyz9 said:
Lol. Its in a sensation *****! U ever get it fixed?
Sent from my Desire HD using xda premium
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I got the usual, "Your service request will be processed within the next 3 business days" reply. Apparently when I upgraded, they failed to remove the 5GB red flag on my account. Generally, my service requests go through the first business day. As I called on Saturday, I expect they'll get to it today... At least that's what usually happens.
Incidentally, they let me upgrade to 10GB for $40/month for three months, and threw in T-Mobile hot spots (whatever those are). It took me three phone calls of hemming and hawing before I got offered this, but it's there.
Nice superior intellect overcomes corporate bull crap I love it
Tmobile customer service might not be stellar but it's usually better than most other carriers.
Don't confuse the poor customer service reps with red flags like I'm using a device not sold/supported by Tmobile.
Just tell them you're using a phone that they sell/support and keep the distractions to a minimum.
This isn't a T-Mobile problem, its more of a problem with American carriers in general. They're wary to have to do anything involving a device they "don't support". Its unfortunate but kinda how it is.
Just keep on doing your thing. May I suggest going prepaid? You won't get good CS with an unlocked phone anyway, might as well not pay for it.
How do you know when you’re being throttled? I have their 5GB plan, but never use that much.
BinkXDA said:
How do you know when you’re being throttled? I have their 5GB plan, but never use that much.
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When you hit 5GB, you'll receive a pop up and/or SMS telling you you're being throttled for the rest of the period.
Your data speeds will also reduce to about that of EDGE, topping out at about .5mbps down / up. The icon in your status bar will still say 3G or H and you'll keep low ping times, but the speeds will be reduced.
I got sick of T-Mo and switched to StraightTalk prepaid. $45 per month for unlimited everything and I have yet to be throttled.
Sent from my Galaxy Nexus using xda premium
jlczl said:
I got sick of T-Mo and switched to StraightTalk prepaid. $45 per month for unlimited everything and I have yet to be throttled.
Sent from my Galaxy Nexus using xda premium
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That's because Straight Talk doesn't throttle. They just cancel your service lol. And they do it a lot sooner than 5GB.
I agree Straight Talk is a great deal, but it's not the same as T-Mo when it comes to data. T-Mo is 100% up-front about when they will throttle you, and they'll never cut your data off or charge overages.
martonikaj said:
When you hit 5GB, you'll receive a pop up and/or SMS telling you you're being throttled for the rest of the period.
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Thanks. I didn't realize they'd actually notify you.
BinkXDA said:
Thanks. I didn't realize they'd actually notify you.
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Yep. In about 15 months as a T-Mobile customer I've only gone over 5gb maybe 2-3 times, but only actually been throttled once. That one time I was throttled, I was notified instantly.
martonikaj said:
This isn't a T-Mobile problem, its more of a problem with American carriers in general. They're wary to have to do anything involving a device they "don't support". Its unfortunate but kinda how it is.
Just keep on doing your thing. May I suggest going prepaid? You won't get good CS with an unlocked phone anyway, might as well not pay for it.
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Yeah i don't understand this either. They are so worried about getting you to get one of "their" phones. Even if your not using their phone, your still paying for their service. You buy a phone from them, they get a few hundred in profit one time. But if they provide good service, they don't need to rely on selling you a phone because they'll be making money on the service they're selling you. I guess the carriers forget that they are providing a service, it doesn't matter what you use the service on they should support it.
Sent from my Desire HD using xda premium
Funny I had the complete opposite happen to me I called T-Mobile about slow data issue when I was in Las Vegas two weeks ago. The tech guy I talked to was real helpful and knew the GNex and was more than happy to help me. His biggest worry was that I called from my GNex and that if for some reason we would get cut off. But everyone has different outcomes when dealing with customer service. I will say that T-Mobile is light years ahead of Sprint, they just suck.
Sent from my Galaxy Nexus using Tapatalk
keith.mcintyre26 said:
That's awesome. 5 cool points for using "lawyered".
Sent from my Galaxy Nexus using xda premium
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Lol hey myspace guy
Sent from my Apple Mac 2 in 1983
So I'm still throttled. I called back today and they now say that no matter what, they cannot lift the throttle until the end of the billing cycle. They WERE, of course, happy to take my money to backdate a data plan increase, however. How sleazy.
I call this utter and complete bull****. As a programmer and dba, I refuse to believe it's impossible to lift a throttle before the end of the cycle.
I'm now being held hostage to creeping data by my contract.
Screw you, T-Mobile.
Time to figure out my exit strategy.
Call back and ask to talk to accounts and billing so you can cancel
Sent from my iPhone smashing Galaxy Nexus
tanman1975 said:
So I'm still throttled. I called back today and they now say that no matter what, they cannot lift the throttle until the end of the billing cycle. They WERE, of course, happy to take my money to backdate a data plan increase, however. How sleazy.
I call this utter and complete bull****. As a programmer and dba, I refuse to believe it's impossible to lift a throttle before the end of the cycle.
I'm now being held hostage to creeping data by my contract.
Screw you, T-Mobile.
Time to figure out my exit strategy.
Click to expand...
Click to collapse
I know exactly how you feel ..this happen to me last month ..I got throttled last month at 5 gigs ..so next day I call upgrade to the ten ..told me within two hours my data would be back to normal speeds..one day later still slow as hell ..anyways I call tech ..they ask " what phone you have " I say "gn" they say the can't do tickets for that ..so I put my sim in a sensation 4g and a T-Mobile vibrant ..still slow ..long story short I had to wait till my billing cycle over to get my speeds back..hang in there man ...
Sent from my Galaxy Nexus using xda premium
tanman1975 said:
So I'm still throttled. I called back today and they now say that no matter what, they cannot lift the throttle until the end of the billing cycle. They WERE, of course, happy to take my money to backdate a data plan increase, however. How sleazy.
I call this utter and complete bull****. As a programmer and dba, I refuse to believe it's impossible to lift a throttle before the end of the cycle.
I'm now being held hostage to creeping data by my contract.
Screw you, T-Mobile.
Time to figure out my exit strategy.
Click to expand...
Click to collapse
It is definitely BS. They did it for me when I upgraded to the 5GB plan.
Sprint has been frustrating me for the last year, with dropped calls, no service, slow data speeds, when I had amazing speeds, and great coverage from May 2007 - Jan 2011. So, I switched to Big Red. I know it costs more, but I'm getting what I pay for.
The Epic 4G Touch is probably the best phone I've ever owned. And I've enjoyed the support it has received from the talented devs. I really hope Sprint gets its act together, and fixes their network, as I know I'm not the only one who has been complaining about Sprint service.
Maybe I'll be back one day. Keep fighting the good fight. I hope Sprint comes through for you.
tokuzumi said:
Sprint has been frustrating me for the last year, with dropped calls, no service, slow data speeds, when I had amazing speeds, and great coverage from May 2007 - Jan 2011. So, I switched to Big Red. I know it costs more, but I'm getting what I pay for.
The Epic 4G Touch is probably the best phone I've ever owned. And I've enjoyed the support it has received from the talented devs. I really hope Sprint gets its act together, and fixes their network, as I know I'm not the only one who has been complaining about Sprint service.
Maybe I'll be back one day. Keep fighting the good fight. I hope Sprint comes through for you.
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I thanked you solely for the title of this thread.
Good luck over on VZW.
Sent from my SPH-D710 using Tapatalk 2 Beta-5
blackroseMD1 said:
I thanked you solely for the title of this thread.
Good luck over on VZW.
Sent from my SPH-D710 using Tapatalk 2 Beta-5
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Agree the title reminds me of something...... something about fish
reddragon72 said:
Agree the title reminds me of something...... something about fish
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Now I have the song from the movie stuck in my head hahaha
Sent from my SPH-D710 using Tapatalk 2 Beta-5
OP. Were you at the end of your contract?
Sent from my SPH-D710 using Tapatalk
I left verizon to go to sprint because my wife didn't want to leave. I struggled for almost 2 years w that crap. I left and went back to verizon recently and we are about to get 4g lte here. I couldn't be happier. Once she comes over I will be paying $20 more a month for vastly different service. Sprint would have been nice had they given what they offered. She has the gs2 also and while its a fantastic phone it is poorly represented on sprints terrible network in my area.
You won't be sad to be paying more. No more mad at the world because I can't receive an mms lol.
I did have to pay to get out of my contract (my phone was the only one with remaining time). I read the ETF fee schedule, and I calculated my ETF at $160. I was hoping to get out of my ETF by using the change in the way Sprint discounts the family plans. I missed the deadline by a few days. However, they said my ETF was $90. And, by buying the phones through Amazon, we saved $400. I'll just put my 4G Touch up for sale, as well as the wife's Evo 4G, and I will more than pay for the cost of the phones, as well as the ETF. I will probably be able to pay most of the first month's bill with that, too.
stkiswr said:
I left verizon to go to sprint because my wife didn't want to leave. I struggled for almost 2 years w that crap. I left and went back to verizon recently and we are about to get 4g lte here. I couldn't be happier. Once she comes over I will be paying $20 more a month for vastly different service. Sprint would have been nice had they given what they offered. She has the gs2 also and while its a fantastic phone it is poorly represented on sprints terrible network in my area.
You won't be sad to be paying more. No more mad at the world because I can't receive an mms lol.
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Once that LTE comes to your area, you won't be able to wipe the grin off of your face.
Well I got sprint to waive my ETFs but they said I have to return my phones! Wtf?!
What's the point then?
Sent from my SPH-D710 using Tapatalk
Hey, just when I thought we were running out of these "I'm leaving" threads, another pops up. #coolstorybro
_metalhead_ said:
so sorry to hear about your departure, you should totally make a thread about it.
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1234567890
I have Verizon for work and have a couple dropped calls a day. Never had one on my sprint. In the Washington dc area
Sent from my SPH-D710 using XDA
SwampGoblin might buy your device....
Sent from my calculator watch.
kingdazy said:
SwampGoblin might buy your device....
Sent from my calculator watch.
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I take it there is a good back-story with this? I'm not up on my politics in this forum, so you will have to forgive me...
I have E4GT as private phone and iPhone 4S from VZM as a business phone.
I know those are different phones with different hardware/software but I counldn't help to notice that I always have better signal and reception with my E4GT.
In some areas where I don't have reception at all with my iPhone I'm still getting signal on my E4GT.
And I moved to sprint from AT&T 2.5 years ago because in my area AT&T had a worse service/signal ever.
So may be sprint is not a fastest network but so far it was the best for me for area where I leave and where I travel most.
niv3d said:
Well I got sprint to waive my ETFs but they said I have to return my phones! Wtf?!
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How'd you get them to waive it? My data dips as low as 0.05 mbps on Long Island. It feels like 56k dialup. I don't know how Sprint can legally sell data plans on Long Island. It's soooo bad and it's only getting worse. The tower upgrades did NOTHING.
I really don't want to spend hours on the phone trying to convince 10 different reps to waive the ETF. I'm thinking of just paying the $350 ETF, selling the phone on ebay, and switch to AT&T or Verizon. At least their data works here.
What's the alternative? Keep spending $90/month for a data plan that I can't use? Absolutely ridiculous.
Stay Frosty said:
How'd you get them to waive it? My data dips as low as 0.05 mbps on Long Island. It feels like 56k dialup. I don't know how Sprint can legally sell data plans on Long Island. It's soooo bad and it's only getting worse. The tower upgrades did NOTHING.
I really don't want to spend hours on the phone trying to convince 10 different reps to waive the ETF. I'm thinking of just paying the $350 ETF, selling the phone on ebay, and switch to AT&T or Verizon. At least their data works here.
What's the alternative? Keep spending $90/month for a data plan that I can't use? Absolutely ridiculous.
Click to expand...
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Seriously .....rant to sprint we can't do anything, hope you feel better bro
Sent from my SPH-D710 using Tapatalk 2 Beta-5
I picked my nose. I should start a thread about it.
tokuzumi said:
I take it there is a good back-story with this? I'm not up on my politics in this forum, so you will have to forgive me...
Click to expand...
Click to collapse
Swamp Goblin is a dev who happens to be looking for an E4GT so he can start working on new ROM goodness for our phones. He's been looking on Craigslist and ebay but don't think he's had any real success yet. There's a thread that explains it all if you want to contact him.
http://forum.xda-developers.com/showthread.php?t=1572184
Also I think sextape (again not an inside joke) might be looking for one, but don't quote me on that.
I would go to At&t before Verizon. You know At&t is a union company. If my family didn't work for Sprint that is where i would go. At least you know their employees get treated better.
Sent from Team KC's founding member HTC Evo 4G LTE.
Hello. I have an interview with Sprint on Friday for a job as a Retail Consultant. I figured i would be great for the job because I have a background in sales, a big fan of Sprint and an even bigger fan of cell phones. I am very excited for the job opportunity. Was just wondering first if there was any advice any current or previous employees could give me on getting hired or do's or dont's or w/e (or any other advice regarding employment by Sprint). Second not to get ahead of my self but was also just wondering what benefits or discounts (ie free lines or early upgrades) I would receive with the job. Any replies would be greatly appreciated. Thanks.
2) $29.99 Free & Clear Plan, 3000 minutes, Unlimited Text, and Data, but no subsidized devices. However, Sprint Rewards Me Plus allows you to buy a new phone every 6 months for the discounted price off-contract.
1)...Don't get mad
Korey_Nicholson said:
2) $29.99 Free & Clear Plan, 3000 minutes, Unlimited Text, and Data, but no subsidized devices. However, Sprint Rewards Me Plus allows you to buy a new phone every 6 months for the discounted price off-contract.
1)...Don't get mad
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As much of a gadget whore as I am I should really consider a second career as a Sprint employee.
Thanks for replying
Ummm and I am applying at a corporate store. What kind of discounts on phones do you get?
I would Love to work for sprint, I guess I should focus on getting a job first somewhere else lol, I guess perhaps after I finish culinary school this summer I could work on getting a job at sprint somewhere, sometime in the next year lol
Sent from my SPH-D710 using xda premium
Esoteric68 said:
As much of a gadget whore as I am I should really consider a second career as a Sprint employee.
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I couldn't have put it better myself lol.
Good luck. I wish I could give you a reference but everyone I know at Sprint works at the corporate office and not in retail. So, the only time you would see them is when you read the name of the person who signs you checks.
But seriously, everytime you look up something on the computer you can thank my Mom. She designed the storage systems.
Sent from the guy who will never buy Klipsch again.
Around July I'm applying for a sprint store job myself
I wanted to apply a year ago but I was and still am in high school so I don't have a high school deploma
Sent from my SPH-D710 using xda premium
I have been thinking about my skills and I that if I'm in sales then I have to love what I sell. Well I love cell phones so I think that would be cake for me since I can talk non stop about them. Question is though how viable of the career is this for someone in their mid twenties, have a three year old son, on his own... Etc... Basically is a job at the sprint store a viable option for a career for me? Or is it more of a high school thing?
Sorry for derailing te thread btw. Hope you get the job!
Sent from my SPH-D710 using xda premium
newalker91 said:
We get the normal 20 month upgrades since our plan is free. Can only be purchased through Sprint's employee websites. Not difficult to save up for a phone though, considering 5-6 months of not paying a phone bill = MSRP for a phone.
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How much discounts do they get on the phones??? 20%??
I have an interview at Sprint on Tuesday.
Sent from my Epic Touch using xda premium
This is all good info! Im applying at Sprint as we speak!
You're not interviewing in Cranberry, PA are you?
Sent from my SPH-D710 using xda premium
you get two year pricing (no MIR) once per year on handsets, and free service for your personal line. (EDRP)
You get 25% off of accessories, and up to 20 advantage club lines.
I worked at sprint for almost 3 years, I now work at Chase, but you should be happy with the position as long as you dont mind retail hours and holidays, and dealing with the most demanding (and arrogant) customers in retail. Lol
Korey_Nicholson said:
2) $29.99 Free & Clear Plan, 3000 minutes, Unlimited Text, and Data, but no subsidized devices. However, Sprint Rewards Me Plus allows you to buy a new phone every 6 months for the discounted price off-contract.
1)...Don't get mad
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They stopped the 6month offer when the iphone came out now everybody gets the same 20 months no matter what.
I went through 3 total interviews with sprint trying to get a job there. Each one went great, but ultimately never got the final call back.
kawaski47 said:
I have been thinking about my skills and I that if I'm in sales then I have to love what I sell. Well I love cell phones so I think that would be cake for me since I can talk non stop about them. Question is though how viable of the career is this for someone in their mid twenties, have a three year old son, on his own... Etc... Basically is a job at the sprint store a viable option for a career for me? Or is it more of a high school thing?
Sorry for derailing te thread btw. Hope you get the job!
Sent from my SPH-D710 using xda premium
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I am a father of 3 and the does not work and I make enough to pay our bills in california of all places , so I would have to say it is a viable career, remember that if you do get hired this is corporate and they take care of us better than you average commission based 3rd party retailer benifits 401k stock investment and yes a free personal line for yourself + 30 advantage lines for freinds and fam.
Pretty Viable, but in sales it is about your own skill and dedication that makes it that way.
I'm not surewhat the true differences between corporate and preferred are as I seemingly get what all the corporate wigs get and more at my indirect store. Except for the advantage plus plan lol but truthfully I don't believe I would use it.
---------- Post added at 10:13 AM ---------- Previous post was at 10:11 AM ----------
Edit: as for advice, if your hired as a tech, make sure to pitch ready now as hard as sales...it doesn't as matter as much for techs but still impresses the company. And csat is verrry important
No they didn't you can still upgrade every six months through Sprint rewards me plus. But they only have select phones. I just ordered a phone last week.
Sent from my ICS GS2 EPIC 4G TOUCH
tprince1225 said:
No they didn't you can still upgrade every six months through Sprint rewards me plus. But they only have select phones. I just ordered a phone last week.
Sent from my ICS GS2 EPIC 4G TOUCH
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Show me where this is !!?? need proof as I just got off the phone with employee care and no chance of that according to them
I've had T-Mobile & a GS3 for 30 days. Works great in the city. This last weekend I went to my wife's family's house to do some hunting and spend time at their cabin. We go there a couple times a month... which I would consider to be quite often. T-mobile was basically nonfunctional. Couldn't even send a text. Phone didn't say "No Signal"... but nothing would even work, network wise. According to the coverage map, it should work. So today on my lunch I speak with a woman over T-mobile support chat. She sounded pretty optimistic that they would take care of me, but I had to call in.
I got home from work and called in... the lady understood my issues and got me over to retention. The lady in retention wanted to know where it was I was struggling with service... so she looked it up on her end. She looked it over using words like "sketchy" and "I can see it probably wouldn't work indoors" and "well, Sir, it's a cell phone... it's not going to work everywhere." She was almost snippy with me... despite the fact I was 100% calm and overly polite. She would give me no leeway since I was outside the 14 day return policy. She only offered paying full term fees or transferring to a family member. CDMA providers in the area have pretty good service. I simply want to return everything and jump over to CDMA. No hard feelings!
Does anyone have any advice or know someone with a little clout within T-mobile? This is going to be a rough two years if not....
I think if it's such an issue pay the 250 termination fee and move on. Research should have been done prior to signing up or test signal issues within the 14 days you had. Good luck
Sent from my SGH-T999 using Tapatalk 2
fatboy547 said:
I think if it's such an issue pay the 250 termination fee and move on. Research should have been done prior to signing up or test signal issues within the 14 days you had. Good luck
Sent from my SGH-T999 using Tapatalk 2
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I hear ya. As mentioned I did check the maps. In reality what is a person supposed to do? Take a car tour of everywhere they might go within their 14 day "trial period"?
There are two biweekly periods in a month you said you go there a few times a month which is at least 3....
Does the place have internet? Wifi calling is awesome. Every single carrier map shows my house having service but it doesn't. Only wifi calling can work here.
I'd try calling again. If a supervisor refuses, then get the unlock code and sell your phone to someone with ATT. You'll probably make money.
To be honest there is nothing you can do. For starters that's not your home address so T mobile does not care because that's not your address on your bill, secondly and very sad to say say you're out of your 14 days even if that was your home address T Mobile would not let you out of a contract without paying the ETF. That's one ****ty thing about T Mobile they are notorious for things like that, once you're outta your 14 day trial if you have no service at your house the only way to get out of the contract is pay your ETF.
Sent from my SGH-T999 using xda premium
How much did you pay for the phone? If it was 199, see if you can sell it for like 500. Use 250 towards termination fee and the rest towards a new phone on cdma.
Sent from my SGH-T999 using xda app-developers app
sipple31 said:
I've had T-Mobile & a GS3 for 30 days. Works great in the city. This last weekend I went to my wife's family's house to do some hunting and spend time at their cabin. We go there a couple times a month... which I would consider to be quite often. T-mobile was basically nonfunctional. Couldn't even send a text. Phone didn't say "No Signal"... but nothing would even work, network wise. According to the coverage map, it should work. So today on my lunch I speak with a woman over T-mobile support chat. She sounded pretty optimistic that they would take care of me, but I had to call in.
I got home from work and called in... the lady understood my issues and got me over to retention. The lady in retention wanted to know where it was I was struggling with service... so she looked it up on her end. She looked it over using words like "sketchy" and "I can see it probably wouldn't work indoors" and "well, Sir, it's a cell phone... it's not going to work everywhere." She was almost snippy with me... despite the fact I was 100% calm and overly polite. She would give me no leeway since I was outside the 14 day return policy. She only offered paying full term fees or transferring to a family member. CDMA providers in the area have pretty good service. I simply want to return everything and jump over to CDMA. No hard feelings!
Does anyone have any advice or know someone with a little clout within T-mobile? This is going to be a rough two years if not....
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I'm actually in the same situation. I hate there coverage but love the speeds and plans. I was looking for a pay as you use it SIM card to use whilst in no coverage areas.
Sent from my SGH-T999 using Tapatalk 2
jaytxvo said:
How much did you pay for the phone? If it was 199, see if you can sell it for like 500. Use 250 towards termination fee and the rest towards a new phone on cdma.
Sent from my SGH-T999 using xda app-developers app
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Not a bad idea......... may look into this.
elesbb said:
I'm actually in the same situation. I hate there coverage but love the speeds and plans. I was looking for a pay as you use it SIM card to use whilst in no coverage areas.
Sent from my SGH-T999 using Tapatalk 2
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Yeah... the Wi-Fi calling is nice if there's good Wi-Fi around. I spend a lot of time in the outdoors, though.
The only other option which might not help for your situation is that they can provide indoor cell phone repeaters. If you ask nicely I think they might even comp one for you. That would help if you were having trouble in the cabin, but not outside but I don't think that's the case from some of the comments you made. On the other hand, a cell phone repeater with remote antenna mounted on the roof might be just enough to bridge the gap at least while you're in the cabin itself.
And when you're outside - shouldn't you be communing with nature?
flarbear said:
The only other option which might not help for your situation is that they can provide indoor cell phone repeaters. If you ask nicely I think they might even comp one for you. That would help if you were having trouble in the cabin, but not outside but I don't think that's the case from some of the comments you made. On the other hand, a cell phone repeater with remote antenna mounted on the roof might be just enough to bridge the gap at least while you're in the cabin itself.
And when you're outside - shouldn't you be communing with nature?
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Funny you say this! We actually just put in a Wilson repeater system at the cabin. Works excellent when your inside... but that isn't very often! Even then the CDMA rocks the GSM.
When we're hunting we use cell phones as a primary mode of communication. The Wisconsin DNR makes two way radios illegal while hunting... but you can text or make phone calls legally. Kind-of a dumb rule this day and age, right? :silly:
That's the stupidest rule I've heard of lol. I wonder if you can use wifi calling while tethered to a friends phone. You should use the buddy system anyways
Maybe you can build a pringle can antenna?
Before you go paying EFT.. try posting on a cell swapper site and see if someone will take your plan, maybe even pay something for your phone.
papabear said:
Before you go paying EFT.. try posting on a cell swapper site and see if someone will take your plan, maybe even pay something for your phone.
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Didn't know these kind of sites existed... thanks!
One of the bad things about T-Mobile is their spotty coverage. In a big city its great and so-so in a smaller city. You get out in the boonies and is very hit or miss, mostly miss....
Sorry man.
Sent from a galaxy far away!
JesseMT4G said:
One of the bad things about T-Mobile is their spotty coverage. In a big city its great and so-so in a smaller city. You get out in the boonies and is very hit or miss, mostly miss....
Sorry man.
Sent from a galaxy far away!
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My thoughts exactly. And I definitely spend time in the boonies.
Anyhow... my phone sold on Craigslist for $400. Had a ton of interest. $200 to ETF and $200 towards what I paid for the phone. All in all i'm only out $50 and the service for the month. Ordering Verizon today. I definitely don't like their new plan structure... but in my case you just have to go with what works best in your next of the woods. Looked at Sprint because of their better plans... but they are like the roaming Nazis. If you go over 300 meg of data or a certain fraction of your plan's minutes on someone else's network they will drop your a$$. Happened to my brother. One day they just called and said were turning off your service tomorrow. You roam too much... get a different carrier.
Thanks for all the tips guys. I'll be around... just in a different section of the forums. Still going to get a GS3! :good:
This happened to me with Verizon a few years back. About a month into service problems started to occur. Even the sales reps verified the issues. I called corporate every 5 or so days to report dropped calls and no data signal issues. After about 6 months of swapping phones they offered to let me go without an ETF.
sipple31 said:
My thoughts exactly. And I definitely spend time in the boonies.
Anyhow... my phone sold on Craigslist for $400. Had a ton of interest. $200 to ETF and $200 towards what I paid for the phone. All in all i'm only out $50 and the service for the month. Ordering Verizon today. I definitely don't like their new plan structure... but in my case you just have to go with what works best in your next of the woods. Looked at Sprint because of their better plans... but they are like the roaming Nazis. If you go over 300 meg of data or a certain fraction of your plan's minutes on someone else's network they will drop your a$$. Happened to my brother. One day they just called and said were turning off your service tomorrow. You roam too much... get a different carrier.
Thanks for all the tips guys. I'll be around... just in a different section of the forums. Still going to get a GS3! :good:
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Did not realize they still did that crap. Almost a decade ago, if you roamed 50% or more they dropped you, and made you pay eft.
papabear said:
Did not realize they still did that crap. Almost a decade ago, if you roamed 50% or more they dropped you, and made you pay eft.
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Every carrier still does this. You might not have to pay the ETF but they will drop you.
Sent from my SGH-T999
joshnichols189 said:
Every carrier still does this. You might not have to pay the ETF but they will drop you.
Sent from my SGH-T999
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yeah I don't doubt that! This is the sole reason I didn't get sprint. 300 meg?! That's nothing in today's world. A good carrier needs to be a little bit lenient on the roaming business in order to provide adequate coverage.
Sorry to say but the cabin sound like its in the middle of nowhere. Any mountains around, that will make it worse? My gf parents live in the "boonies" and neither of us get a signal (she has Verizon, I have Tmo).