Develop Bugs

Is T-Mobile the devil?

I have recently been thinking about switching over to t-mo from sprint, but it seems everywhere i look and everyone i talk to says they are really bad.
their value plans seem great and they have a nice selection of phones, so i'm really torn.
so, mighty t-mobile subscribers, mind sharing your opinions? experiences?

I can't complain, I'm really happy with T-Mobile. Im with them for 4 years now, never had any type of problems. Won't be switching anytime soon.
Do the switch, you won't regret it.
Sent from my SGH-T959V using XDA App

I love T-mobile the speeds and coverage are great in Arizona. The only thing that is a drag is the data caps. But even when you reach the cap you can still use internet albeit at edge speeds. Other than that you won't regret it. The caps have different price ranges. 100mb, 2gb, 5 gb, and 10gb.

I switched from att and won't go back . I guess it's all in who you talk to . Someone with great coverage will say they rock . Someone with bad coverage will say that they suck .
Sent from my SGH-T989 using xda premium

I love Tmobile, I've been with them since Voice Stream, and they haven't done anything to me. Coverage is pretty good in my areas too.

been on tmo for about 3 yrs and cant say i have much negativity to speak customer service is good, plan prices are great and probably has the best android phone selection out, I do see you're in fl like me so to be honest for coverage it depends on where you're at my worst reception has probably been in ocala would have 0 bars in some areas but would walk a few steps n have full bars but the great thing about tmo has been the wifi calling option which i so hope to god they hurry and update it to this phone fast, that's in case you don't have a strong signal but do have internet wifi where you are it'll switch and use the wifi signal instead of you're weak carrier signal

i love them because there affordable and pretty much everything else is great too.

Over a decade here and the only problem will be if AT$T is allowed to buy them out.
Sent from my very "non-stock" TP.

I switched to T-Mo from Sprint too & I don't regret it. I do sometimes miss being on my mom's family plan & only having a $45 phone bill every month, but my data speeds on T-Mo are at least 10 times faster and I get MUCH better signal almost everywhere I go so it's worth it. I also underestimated the convenience of switching phones with a mere sim swap, and I can't say a SINGLE bad thing about T-Mo's customer service either. Every time I call I get an english-speaker who is polite & helpful, and who doesn't feel the need to call me by my first name all the time or waste time thanking me profusely after every sentence. With Sprint, half of the reps were rude, and the other half were either completely clueless or else they had such unintelligible accents that I was better off going to a store if I had a problem. The only bad thing about T-Mo is the data caps, but I've heard you can get around those by using a different APN(which seems to be working so far, and I guess I'll find out for sure if I get throttled this month). Sprint does have unlimited data, but its SO s l o w...
But- it all depends which service is best in your area.

I switched from T-Mobile (after like 7 or 8 years) being with them to goto Sprint to get the Evo 3D. Was the biggest mistake I ever made. T-Mobile was always willing to subsidize me a phone every year with customer loyalty. Sprint had 25kbish download in 90% of my area, they tore up me and my wife's contract after being with then for about 1 1/2 months. Came back to T-mobile, and couldn't be happier!

Sprint's data network is garbage, and the company itself is far more evil than T-Mobile.. look at their past practices. Getting rid of the Premier program. Offering unlimited under their prepaid brands at really low prices only to cap it and raise the prices later. $10 bogus premium data fee. etc. SLOW 3G, lies about 4G WiMAX being their choice over LTE.. we all knew WiMAX was going the wayside and now it finally has.

I have had all tge major carriers in the past 3 years and tmobile is definitely the best for me here in buffalo. Its cheap. Their data is actually fast unlike sprint and verizon (sprint 3g speeds are a joke and so is wimax).
Also even after tge merger was abnounced, they keep building new towers and expanding their network
Sent from my SGH-T989 using XDA App

T-Mobile is great man. I've been with them 9yrs already and feel im treated fair. I'd like cheaper prices, but this is America, land of the fee, home of the slave.
Deebo took your bike too?

7 years here, and no real complaints. I've lived in major cities the whole time, so coverage has been fine. I do notice that it can be more spotty in rural areas, but not so much as to frustrate me. And the prices are great.
Look into the Value plans. You don't get a "subsidized" price on the phone (so you end up paying full retail, though it can be split up over many, many months), but even then, because Value plans are $20 less per month than Classic plans (which "subsidize" the phone price), you still pay less per month with the Value plan and end up saving overall in the long run. (I put "subsidize" in quotes because this system makes it transparent that with standard plans, you're not really getting the phone for cheaper... the company just takes it out of you piece by piece each month).
For some reason, this concept is difficult for some people to grasp (think average not-so-bright customer who you often see paying their bill in the t-mo store), and they just think it's ridiculous to pay retail for the phone, even in divided payments. I encourage anyone looking at starting a new plan on T-mo or renewing a contract to take 2 minutes and calculate your total cost over contract with each plan.

stick with Sprint and use the employee discount. $109 for family plan and $10 premium for smartphones

I had a great plan with sprint. 3 free landline #'s unlimited, 25% discount, and unlimited text data, 750 minutes and 200 extra bonus minutes.
I still decided to leave them this month because they suck that much. I was with sprint for 7 years. They just have crappy service. The data was never good since the Evo dropped. I used to get 2mb down and lately I was getting less than 50k download. They weren't willing to fess up on why this was happening and kept saying I should be getting bad service. I also noticed that where ever I went, I never had good service and my battery would drain because it was barely holding on to the connection with the towers. I have had every one of sprints smartphones and although they have a good lineup. Service is just not good and data is the worst I have expereinced other than Metro PCS which is 1x. I recently moved and went from bad service to horrible service. I couldn't get calls and my data would time out due to being so slow. Called sprint to see if they would cancel me and they said NO and you have to pay a cancellation fee. I gladly did and not looking back. It's great over here with t-mobile. Data is capped but it's fast and reliable.
Sprint is also going to take away unlimited broadband. It's just a matter of time for their crappy data service to be throttled also. Check out their Iphone forums and see the amount of complaints regarding data. 60+ pages of complaints. The iphone is going to make a already hurting service and just destroy it.

I switched from Tmobile to sprint because my contact was over and my wife was on sprint. we had nothing but problems. So we ended or context and switched back to Tmobile. Not a single problem since.Tmobile is not the devil, sprint is.
Sent from my Hercules with xda Premium.

I just recently switched to T-Mobile from sprint and I don't regret it. The data speeds were way too slow for me on Sprint and I was using the Epic 4G touch. Switched to the vibrant till the Galaxy Nexus hits T-Mobile and I'm happy
Sent from my SGH-T959 using xda premium

Like other people said it all depends on tmobiles coverage in your area. If u have hspa+ in ur area be prepared for data speeds u have never seen on sprint i have been with tmo for 9 yrs and have never considered leaving. Imo tmo for the price is the best and until something changes i will remain a tmo customer.
Sent from my SGH-T989 using xda premium

I have been with them for 7+ years and never a problem. Customer service is always willing to work with me. It will suck if the merger goes thru with ATT.

Is it worth staying with Sprint?

I don't use unlimited data anymore. Ever since I got a home wifi router, I use less than 200MB data a month.
I pay $75 a month for the cheapest, employer discounted plan with Sprint.
It seems like ATT would offer $40 (cheapest phone) + $20 (300MB data) - employer discount (I don't know how much). So, I'd be paying a much lower monthly charge with ATT.
Or so it seems. Please correct me if I'm wrong.
Plus, I'll be getting One X (s4) just after it was released, enjoying a new gen phone.
Your thoughts?

Sounds like a no brainer.
Sent from the Delta Quadrant using XDA Premium App

Sounds like the smarter move to just go with ATT. You'd save a few bucks, which add up over time. I'd do it if you don't need/use the unlimited data.

I think it makes sense for you to switch if your cancellation with Sprint isn't too painful. If there are multiple phones on the account, multiply the cancellation fees.

Im a data holic but if you really dont use a lot of data then its a no brainer
Sent from my SPH-D710 using xda premium

Don't forget texting. That's an additional 20 or 30, I can't remember, unless you use Google voice
Sent from my SPH-D710 using xda premium

At&t is 20 for unlimited text on a single plan and 30 on a family plan.
Sent from my SPH-D710 using XDA

I say go to att
Sent from unnamed 2.0.1 powered galaxy s2 brought to you by sprint

nabbed said:
I don't use unlimited data anymore. Ever since I got a home wifi router, I use less than 200MB data a month.
I pay $75 a month for the cheapest, employer discounted plan with Sprint.
It seems like ATT would offer $40 (cheapest phone) + $20 (300MB data) - employer discount (I don't know how much). So, I'd be paying a much lower monthly charge with ATT.
Or so it seems. Please correct me if I'm wrong.
Plus, I'll be getting One X (s4) just after it was released, enjoying a new gen phone.
Your thoughts?
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20 for 300mb of data? That's highway robbery. I hope you don't want to send or receive texts because that's another charge. ATT nickle and dime their customers to death. If you want cheap, and it's available, go with a prepay account or go with metropcs. From your explanation, it doesn't look like you're going to get insurance for your phone. You say you'll be getting a one x when you go there yet you don't want to use data on the network. What's the use of getting one of the top of the line phones with LTE when you want to only get the 300mb data per month option? To me, that doesn't make much sense. I'm assuming you have a e4gt now. Why don't you get a free basic phone from ATT and use your e4gt on wifi only? You can save another 20 bucks by not getting data on a free phone. I don't care what you do, that's your decision. Some people have left only to find out the grass isn't greener on the other side of the fence.

Also how is call service? My friend gets all data no phone. And even data is comparable to everyone else.

When I had att my calls would drop in the same spots sprint calls would not even in between cities
Sent from unnamed 2.0.1 powered galaxy s2 brought to you by sprint

I was with att for 8 years and refuse to go back. Customer service is horrible and I always had dropped calls. Plus they nickel and dime you for everything they can.
Sent from my SPH-D710 using xda premium

Just remember the AT&T One X has a locked down bootloader. I worked for AT&T as a Field Technician for several years. I had to constantly use my personal phone because of AT&T's awful network.
Look into T-Mobile if you really need to change. They should save you some money.
---------- Post added at 10:50 PM ---------- Previous post was at 10:43 PM ----------
Also, I currently have a BB through AT&T for work and the signal is so spotty I just use Exchange on my E4GT. My boss has an iPhone that constantly drops calls.
As far as T-mo goes, I had them for 8 years in KC and dropped 2 calls the whole time. Maybe look at an unlocked GNex for 399 and go with one of their pre-paid plans.

newalker91 said:
In all honesty, every US carrier sucks. I've used and sold every major post-paid carrier except US Cellular (although I've yet to hear anything good about them).
AT&T doesn't need you, and they'll make sure you know that when coming to them with problems. Their coverage is shoddy, the network goes down frequently and their bills are loaded with unexplainable fees and charges.
Verizon has decent coverage but they suffer from network congestion. Their phones are priced way too high and they lack services for the price paid. They also look for any and every reason to charge you additional fees or kick you out with a termination fee.
T-Mobile has terrible coverage and an awful call/text network (need to send texts a dozen times to go through). Their prices are great and their customer service is okay. Decent selection of phones. Great choice for someone who doesn't text, use a lot of data or travel.
Sprint has pretty good coverage, but data speeds are pretty bad. Even corporate management makes jokes on a daily basis about it. They originally had fantastic plan pricing, but are slowly getting more and more like big red by adding on fees, tweaking discounts to rake in more cash and subtly changing the ToS to impose artificial limits on the term "unlimited". I firmly believe that the only reason Sprint's customer service was rated #1 is a 50/50 split between customer care lying to the customers and store reps guilt tripping customers into giving only perfect scores on surveys.
Seeing as Boost and Virgin will be picking up Sprint's WiMax network, I would see no reason to stay with Sprint were my service actually costing me anything. Funny that my phone is free yet I still catch myself thinking up ways to weasel out of my contract.
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I've rarely done surveys. I block their phone number when they call too. I love when my gf is a smart ass towards them. Csr: Can you say I helped you resolve your issue today? Her: I don't know, I'll have to wait and see if it works now. I'll sometimes feel like being a troll and score them the lowest marks.

Sprint 3g in my area is some short not even 3g !
Sent from my SPH-D710 using XDA

I suppose all the carriers are like that. In some places they have good or acceptable service, and other places its horrible.

oscarthegrouch said:
I've rarely done surveys. I block their phone number when they call too. I love when my gf is a smart ass towards them. Csr: Can you say I helped you resolve your issue today? Her: I don't know, I'll have to wait and see if it works now. I'll sometimes feel like being a troll and score them the lowest marks.
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Those survey probably help determine how much a kid with a bunch of student debt gets paid. Wtg, ****. Really funny.
Sent from my SPH-D710 using XDA

Why are you even considering that change? Go to boost mobile. $50 period. All unlimited, no contract.
Sent from my SPH-D710 using XDA

oscarthegrouch said:
20 for 300mb of data? That's highway robbery.
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More like....airwave robbery. YEEEEAAAAHHHH.
But seriously, if you aren't taking full advantage of the unlimited data and the competitors network in your area is better, I would definitely switch. Personally, my data speeds are so terrible I don't even bother using my phone off of Wifi. Yet my girlfriends AT&T SGS2 hauls ass pretty much everywhere she goes.

newalker91 said:
I firmly believe that the only reason Sprint's customer service was rated #1 is a 50/50 split between customer care lying to the customers and store reps guilt tripping customers into giving only perfect scores on surveys.
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I said this all the time to my SAR, when he started being a **** about CSAT averages. It is easy to brag about it, when you are padding and stuffing the stats. It is such a snake oil salesman tactic, and I encouraged my customers to answer honestly. I will never beg for a five.
Sent from my SPH-D710 using Tapatalk 2

Sprint reportedly cancelling......

Ahhhhh damn here we go again.....LOL
http://www.engadget.com/2012/05/16/sprint-cancelling-early-upgrades/
"Like dominoes, Sprint's consumer-friendly policies continue to fall one at a time. Citing "high costs," the Now Network will begin discontinuing its practice of allowing customers to upgrade their phone 10-14 days prior to the official date of eligibility" - They aint lying

Not too bad, but still disappointing.
Sent from my SPH-D710 using xda premium

Eh, no big deal to me. But it sucks for those that take advantage of it. Thanks for sharing.

Yea its not earth shattering but its just another broken link in the chain of bad decisions by Sprint lately. The sad part is you sit back and go what next...

In my point of veiw all sprint has done the last year is raise cost for us! We customers who wanted 4g and bought the evo 4g most never seen or connected to 4g. 3G speeds are beyond terrible and downright bog to 1X kind of speed during busy hours. At this point the cost between Sprint and verizon service is closing more and more as we speak. So I can expect many more customers to think, Why not go to a service with great data and call connectivity. Sprint really had a good think going with cost effective plans, but since have taken away many things like discounts on all lines, premier customers, ect ect. I know they are still cheaper but for how long and when will we see good data speeds like other companies? We are dead last in that!

How on earth is two weeks early costly?

Personally my biggest regret is getting my S2...not because I don't like the phone, but Sprint's data service is just godawfully slow. I bet I use less than 50M a month. The second I get home I go to WiFi and when I'm out and about I just don't bother as the 3G is a joke.
Unless Sprint gets LTE here in Iowa by mid 2013, I'll pay the early termination fee for our lines and go to Verizon. When I'm a meeting a work I'll have my coworker look stuff up on his Galaxy Nexus...with the 8-12 MB download speeds from Verizon.
Life could certainly be worse, but my data speeds have nowhere to go but up.

I don't see this as a big deal whatsoever. The last line of the memo is the most important Imo. Everyone is eligible for upgrade the 1st of the month their contract is up. What more can you ask for?
As far as sprint saving money, not sure how really. I mean by allowing an early upgrade they are guaranteeing 22 months of payment out of you. Most of us would use that 2 weeks to get a new phone on launch, right? What happens when instead of getting a launch phone with them early, another carrier has a new phone being released when your contract is up? I'm blabbing, but what I'm saying is if they let me upgrade a little early I would be more likely to stay with that provider. But if I wait then I'm suddenly out of contract, which would make me shop around carriers.
Tl;dr
I see potential loss here, because they are basically giving sprint customers a reason to shop around while off contract instead of always keeping us in contract by allowing early upgrades.
Sent from my SPH-D710 using Tapatalk 2

ib4 'would this allow me to get out w/o paying ETF', 'is this a breach of contract?', etc

Figures... Admittedly the 3g speeds are ridiculously slow... The only thing keeping me with sprint is the unlimited data... When that goes out the window so do I...
Sent from my SPH-D710 using Tapatalk 2

Another nickel in the nickel-and-diming Sprint is doing causing customer losses.

Could be worse, verizon is removing all grandfathered plans with unlimited data:
http://www.engadget.com/2012/05/16/verizon-cfo-says-grandfathered-unlimited-plans-on-the-way-out/

daryelv said:
Another nickel in the nickel-and-diming Sprint is doing causing customer losses.
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Exactly, if you treat this as a separate event then its not a big deal but if you start to add up all that has happened in the past year and since the Iphone came aboard and it may upset you especially if you took 2 minutes to have this page refresh due to network restraints....

brooksyx said:
Could be worse, verizon is removing all grandfathered plans with unlimited data:
http://www.engadget.com/2012/05/16/verizon-cfo-says-grandfathered-unlimited-plans-on-the-way-out/
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Was just going to post this.
All that monthly cost just to get bent over lololol
Sent from my SPH-D710 using Tapatalk 2

mattykinsx said:
Was just going to post this.
All that monthly cost just to get bent over lololol
Sent from my SPH-D710 using Tapatalk 2
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Yeah, I do wish I had verizon for their great coverage, thats what I had before my parents kicked me off of their plan.
But hey I don't mind my virgin mobile: 1200min/unlimited text/unlimited data for $40 a month. I am pretty happy with that. Even have unlimited wimax 4g
I will probably switch over to sprint in a year or two though when I can afford it better.

chadillac3 said:
Personally my biggest regret is getting my S2...not because I don't like the phone, but Sprint's data service is just godawfully slow. I bet I use less than 50M a month. The second I get home I go to WiFi and when I'm out and about I just don't bother as the 3G is a joke.
Unless Sprint gets LTE here in Iowa by mid 2013, I'll pay the early termination fee for our lines and go to Verizon. When I'm a meeting a work I'll have my coworker look stuff up on his Galaxy Nexus...with the 8-12 MB download speeds from Verizon.
Life could certainly be worse, but my data speeds have nowhere to go but up.
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i live in Iowa as well. all my friends have Verizon as well. they do have nice service but they can only use 2gb a month or they pay out the ass. i get around 1mb down most days and i use about 10-16gb of data per month. my bill has never gone up and no one at sprint cares.
Sent from my SPH-D710 using xda premium

I think this is a good move. You guys that are complaining about it need to see what we see in the stores. This 14 day early deal is confusing to customers and abused by third party stores. The cost savings are in reduced overrides that are done when customers come in confused. Id rather have a consistent, fair policy than one that can be used to work the system by some and not taken advantage of by others. The upgrade now promo is a perfect example of a policy change that makes sense. Customers in March could pay to reset their upgrade regardless of the plan they were on. Instead of yearly upgrades for customers on expensive plans, now anyone could get it with a little extra cash if they need it.
Sent from my SPH-D710 using xda premium

darksideauto said:
i live in Iowa as well. all my friends have Verizon as well. they do have nice service but they can only use 2gb a month or they pay out the ass. i get around 1mb down most days and i use about 10-16gb of data per month. my bill has never gone up and no one at sprint cares.
Sent from my SPH-D710 using xda premium
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Don't let my girlfriend see your posts. She has a Verizon Gnex but the 4g is nearly useless. We live an hour away from the Quad Cities and Verizon's 4g only covers the core of that area.
At least with Sprint, there's no teasing just out of range prospect of 4g!

HenryDCase said:
Don't let my girlfriend see your posts. She has a Verizon Gnex but the 4g is nearly useless. We live an hour away from the Quad Cities and Verizon's 4g only covers the core of that area.
At least with Sprint, there's no teasing just out of range prospect of 4g!
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She should be getting LTE by end of this year, though...with Sprint...I may be retired before it happens.

Ascertion said:
How on earth is two weeks early costly?
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cause if you do it everytime you can over 54 years you just got a free phone.

Returning phones with no ETF?

Hi, I posted this question in the general xda section, but no one has replied so I am hoping someone here can respond.
http://forum.xda-developers.com/showthread.php?t=1811329

use a 3G roaming prl and download a TON of (legal) torrents. It might take 2 to 4 months, but they will drop you from service.
Sent from my SPH-D710 using xda premium

Or....you could be civil about it. Call care, and plead your case, nicely. They have been known to allow customers out of a contract without and etf so long as the equipment gets returned, ask them if they'll make exception for you and let you do that
EDIT: never mind, I read your original post. I do think it's unreasonable to expect to not have to return the phone and not pay an etf either. Regardless of the amount you paid for the phone, you did enter a contract, and sprint ate a lot of money up front when you signed that contract.
If you feel so strongly about it, though, just cancel and eat the etf cost, and you should more than make up for it by how much you can sell the phones on eBay.
Sent from my SPH-D710 using xda premium

I've been a Sprint customer for 10+ years and I've had almost zero complaints until these dang smart phones became the mainstream thing to have. Back when I had my Samsung Instinct the speeds were GOOD. For example, tethering was around 1.5mb all day long. By the time I got the EVO 4G though, things went down the toilet. Smart phones got super popular and Sprint simply couldn't handle it.
To top that off we got slapped in the face with a $10 dollar premium for 4G, oh excuse me "premium data" that doesn't even work for most of us. I have no 4G here and I' lucky to get 50kb's on 3G. I get 1.2mb on the Verizon PRL though.
I'd been using the 11115 PRL and toggling between Sprint and Verizon when I needed more speed but I've recently switched to the 00002 PRL in hopes of getting dropped. I shouldnt HAVE to toggle to Verizon to make my phone work.
I've complained to Sprint, they simply do not care. I bet they will start to care when I plug my phone in this weekend and pick some random Blue-ray sized files to torrent over 3G.
Can't wait to get over to AT&T or Verizon. I loved Sprint when it worked. I'd rather have a 5GB cap that works then unlimited that doesn't. Who cares about unlimited if you can't use it?
The plus side to having them boot me is I can keep my Epic Touch and resell it to help re-coop some of the money I feel I got scammed out of dealing with Sprint now that they don't seem to want to fix their network or compensate those of us who are/were loyal customers and are sick of this slow non-usable network.

Great...another thread for people to come in and post about how crappy Sprint's speed is and to teach people how to screw Sprint and the other millions of Sprint users that don't have problems (like me) by forcing your phone to roam and download tons of data.

amen sister.
I'm almost 1 year into my 2 year contract with sprint and I cannot wait until I can get out of it. I signed on because of unlimited data, which is great because I get 4g at work, but if I'm not at work or near one of the sp****ly placed 4g towers, I'm screwed.
*Edit* LOL it starred out "a" "r" "s" "e" in spar sely
---------- Post added at 12:53 PM ---------- Previous post was at 12:50 PM ----------
tgruendler said:
Great...another thread for people to come in and post about how crappy Sprint's speed is and to teach people how to screw Sprint and the other millions of Sprint users that don't have problems (like me) by forcing your phone to roam and download tons of data.
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do you have 4g wherever you go in your city?
My problem is that there are 6 4g towers placed around cincinnati and if you're not withing 1-2 miles of it, no 4g for you. Then, because we are a fairly dense market, the 3g speeds suck and the phone is almost useless.
Sprint does suck. Sprint has fallen so far behind the competition that i'm shocked that anybody ever renews a contract with them.

Yeah my service with sprint (virgin mobile) ain't great but hey I pay $25 a month for service. You just can't beat that!
Sent from my SPH-D710 using xda app-developers app

It I was paying $25 a month, I wouldn't ***** but I'm paying $108ish and I feel like I'm being kicked in the balls.
Being a 10+ year Sprint customer who has seen the service go down the drain, I have every right to complain because I know how it used to be before they decided to add all these new smart devices but not add new network to back them up.

squshy 7 said:
Or....you could be civil about it. Call care, and plead your case, nicely. They have been known to allow customers out of a contract without and etf so long as the equipment gets returned, ask them if they'll make exception for you and let you do that
EDIT: never mind, I read your original post. I do think it's unreasonable to expect to not have to return the phone and not pay an etf either. Regardless of the amount you paid for the phone, you did enter a contract, and sprint ate a lot of money up front when you signed that contract.
If you feel so strongly about it, though, just cancel and eat the etf cost, and you should more than make up for it by how much you can sell the phones on eBay.
Sent from my SPH-D710 using xda premium
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Yeah, I have no plans of using the Verizon PRL and get kicked. I have been in touch with customer service and it is getting to the point where they might let me out without ETF. I did not know that they would request the phones to be returned so I am trying to decide 1) if that's reasonable, and 2) if it is, then if it would be cheaper to pay ETF instead.

Tell them to refund your $200.00 dollars and you will be glad to return it.
I would be annoyed if on top of paying for the crap service they also wanted the phone back.

tgruendler said:
Great...another thread for people to come in and post about how crappy Sprint's speed is and to teach people how to screw Sprint and the other millions of Sprint users that don't have problems (like me) by forcing your phone to roam and download tons of data.
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Agreed as well. If you sign a contract, man-up and fulfill your side of the agreement.

I totally do NOT agree with that. If you sign a contract and the provider can't provide what has been promised, the contract should be void.

kdoggy said:
I totally do NOT agree with that. If you sign a contract and the provider can't provide what has been promised, the contract should be void.
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What exactly did they promise? They specifically do not promise any speed, ive looked.

I agree with u op. Sprint speeds have gotten a lot worse for me as well. My phone is not usable unless I'm on wifi. Its ridiculous. BUT u did sign a contract and you had two weeks to try it out. Hope it works out for u.
Sent from my SPH-D710 using xda premium

The attitude of well it sucks but i did sign a contact that specifically does NOT make any speed promised etc is exactly why we keep getting screwed.
Considering I'm paying $108 dollars a month, $10 of that being for "premium data", it should at least WORK. On my phone, its unusable off wi-fi. No joke, sites can take up to 2 and 3 minutes to load and that is IF it loads. Normally something times out.
That is a load of crap, hence why I'm currently forced roaming on Verizon.

kdoggy said:
The attitude of well it sucks but i did sign a contact that specifically does NOT make any speed promised etc is exactly why we keep getting screwed.
Considering I'm paying $108 dollars a month, $10 of that being for "premium data", it should at least WORK. On my phone, its unusable off wi-fi. No joke, sites can take up to 2 and 3 minutes to load and that is IF it loads. Normally something times out.
That is a load of crap, hence why I'm currently forced roaming on Verizon.
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If it is so bad that you cannot even use it, you need to call Sprint, and keep calling them until they either fix it or they let you out of your contract because they are not living up to their obligation to the contract. Coming on XDA and crying about it will get you nowhere. This is a development website, not a ***** fest site about the provider. Take this **** elsewhere.

I'm going to stop this before it goes any further. Sorry your speeds aren't up to par (mine aren't either), but you will need to find another way than discussing here. Contracts are contracts, no way around it. Just call and call until you get the answer you want. This will turn out to be a war and we do not need that here as we have enough of that already.

Just switched over to AT&T, need some help dealing with Sprint and an ETF.

My sprint phones been roaming for months. I expected Sprint to boot me but they have not. I was hoping they would, the data simply doesn't work right for me. I've even tried leaving torrents running on Verizon 3G Roaming and still nothing.
I would love to stay with Sprint but we have only WiMax here in a small area which I'm outside of unless I go downtown and the 3G is a joke. A high speed test for me is 30kbps on a good day. Using Verizon's PRL, I got up to 800 which was better then nothing.
Sprint won't boot me because I'm a 12 year customer and my bills always paid on time. I have my account setup for an auto payment via my debt card and recently I noticed I was billed like $200+ a month in overage because I went over my 450minute plan, roaming. I had no idea they billed you minutes if you were roaming even when its cell to cell.
I called them up, complained about not knowing that and they credited me back ALL the overages for like 3~4 months and they got me on a unlimited everything plan. I even told them my phone roamed 24/7 and maybe I should just buy out my contact and find a new provider. The manager I spoke to said basically if I don't care about the roaming, they don't care and they were not going to let roaming be an issue for them to terminate my account and that sooner or later the service WOULD get better. Then he offered me another $200 dollar credit to stick with Sprint and wait it out.
I definitely can't complain about the customer service!
However, that does me no good when the data doesn't work. Webpages time out, steaming audio does NOT work off WiFi. What is the point of unlimited if it doesn't work?
I just picked up a ATT Galaxy S3 and the 3g data is insanely fast. The LTE is amazing too.
I was just going to keep both phones active and we what happens with Sprint this next year but carrying two phones sucks and I really only need my Sprint number.
I ported my Sprint number over to ATT today.
I know this causes my account to close. What can I do to avoid paying a full ETF fee? Do they pro-rate? I only have 9 or so months left on my contact. I will be happy to go back to Sprint if they work out there data issues at a later date when my ATT contract is up if they don't rape me over this ETF. Again I was a customer for 12 years and like 4~5 years ago everything was good,even with the data. All these smart phones came and things went down hill. I stuck around and renewed contracts because they kept promising it would get better. 2 and a half contracts later, it has NOT gotten better.
Has anyone had luck just explaining that to them? I'm hoping if I call them back up and say look, my phone was roaming 24/7, neither Sprints data or Verizon's roaming data was acceptable and I've been a loyal customer who is willing to come back if and when you guys fix the now network, if you dont screw me on my whole ETF.
For all the hassles I've had, I think they should waive it but I'm sure they won't
I just want feedback on what to expect and what I should do next. If they want to loose me forever over $250.00 dollars, whatever but I really liked Sprint until they got all these damn smartphones and their network couldn't handle it.

I'm curious to just ask, what happens if you don't pay the ETF?
Sent from my SPH-D710 using xda premium

locoboi187 said:
I'm curious to just ask, what happens if you don't pay the ETF?
Sent from my SPH-D710 using xda premium
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Collections is sent after you.
Sent from my SPH-D710 using xda app-developers app

BluesRulez said:
Collections is sent after you.
Sent from my SPH-D710 using xda app-developers app
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Won't the phone on the line also carry a bad esn?
Sent from my Galaxy Note II using Tapatalk

Jocelyn said:
Won't the phone on the line also carry a bad esn?
Sent from my Galaxy Note II using Tapatalk
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Oh there are number of things. Companies will attempt to get money first. So close accounts in good faith. Pay off, return equipment for cable companies etc.
Sent from my SPH-D710 using xda app-developers app

Double post, sorry!

Yeah if I can't get them to work with me on the ETF, they are going to loose a customer for life. I'll pay the ETF fee and let them know I won't be back even after they fix there network speed issues. They might see it as they have already lost me since I've ported and I have an AT&T line of service now and they might think well, screw him, lets get that ETF money but I'm hoping when I call retention tonight after work when I have more time I can convince them to drop the ETF fee. They might not care though.
Given all the issues I've had with data, I think it would be fare for them to let me out of my ETF and I would definitely consider a return in two years if their network gets better.
My bills paid current, always on time, actually I'm negative -$40.00 right now. I've been a good customer. I rarely called to complain in 12 years. I never begged for credits, I've never threatened to leave. Hell, I wouldn't have left if the data worked. I could deal with not having 4G WiMax or LTE but the 3G was SO bad I was paying for something I couldn't use.
Did I mention how insanely fast AT&T's 3G and HSPA+ is? Oh and check this out so I had my first run in with AT&T's legacy 2G service today. 2G Edge they call it. The speeds tests were like 100 kbps BUT pages actually still loaded and things were browsable. I was shocked. Things just normally time out on Sprint's 3G and it's suppose to be faster then 2G Edge.
Anyway right now at this point, Sprint with Unlimited Data an AT&T with Tiered Data, I'd rather have AT&T now that I've seen how well it works. One neat thing is I keep getting these pop-ups all over the place that say "Welcome to AT&T Wifi Hotspot", then it jumps on some AT&T wireless Wifi and it doesn't take data. Seems they have them all over my city and where I work.

Congrats

If you want out of your contract pay your ETF, period. At 9 months it will be prorated but people like you trying to get out of contacts free and abusing roaming are why rates go up and perks get removed. Because of crap like this we're gonna end up losing unlimited data. You chose to enter into the contract, honor it. If you want out pay the ETF like everyone else or be patient and wait out the NV upgrades and drop AT&T during the buyers remorse period.
Sent from my hand to your eyes!
Samsung: Intercept, Galaxy S2, Galaxy S3, Galaxy Note 2, Nexus10
HTC: EVO4g, EVO 3d
LG: Optimus G, Nexus 4
Asus: Nexus7
Motorola: Photon
Amazon: Kindle Fire, Kindle Fire HD
We are legion, for we are many!

1. Yes the ETF is pro-rated, so should not be too much with 9 months left.
2. You got a phone for like $100-$200 on that contract right? Its worth $600 new. That's why ETFs exist.
3. Since you won't need that sprint phone anymore, sell it to cover the ETF. Boom, you are out of your contract and didn't lose much/anything.

rocket321 said:
1. Yes the ETF is pro-rated, so should not be too much with 9 months left.
2. You got a phone for like $100-$200 on that contract right? Its worth $600 new. That's why ETFs exist.
3. Since you won't need that sprint phone anymore, sell it to cover the ETF. Boom, you are out of your contract and didn't lose much/anything.
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Good advice here. Even using Sprint buyback program you get like $85 for E4GT.
ATT has its own service issues, glad its working for you though. Cell service quality can be extremely regional and I have switched carriers several times in the last 10 years after a move.

Yeah that's what I was thinking. Even if you sell the phone for dirt cheap. As long as it covers ETF you should be good.
Sent from my SPH-L710 using Tapatalk 2

I will have to close this as it will leave a bad taste in some members mouths. I have shut quite a few of these down in the past. Hope it works out for you doggy.