Develop Bugs

All T-Mobile & Orange UK Customers Look Here!

As some of you may know, T-Mobile and Orange are merging
So what are the benefits to T-Mobile customers?
You should be able to get better coverage
Improved signal
Faster Internet
So when do you get these benefits?
NOW - and it's free
I've just done it and now instead of 3 bars i get 4
http://www.t-mobile.co.uk/share/
All you have to do is turn on Data Roaming in Wireless & Network Settings

I did this yesterday, thought it would be good. Seen no difference, not a thing so far!
Anyone know how to keep an eye on if I'm on T-Mobile or Orange cell towers??
Also when you enable "Data Roaming in Wireless & Network Settings" there is a rather nasty warning about potentially incurring charges from other operators, could it hop me over onto other providers without me knowing and getting me cross-network charging? (I'll admit I don't really understand the roaming part of this)

couple of issues with this:
1) 2G roaming only until 2011
2) Orange cell will only be selected if their is zero tmobile coverage. Auto selecting best cell site for signal strength will be next year.
In other words, this is a very basic roaming service.
You can force orange service but then you will only get 2G

i did this yesterday, will be better when HSDPA is added.

At the moment, until sometime in 2011 you will only use the "other" network when you lose your existing signal completely.
In 2011 it will just give you whatever is strongest, but at the moment you have to completely lose all your existing signal.
And it only shares 2g at the moment, so you will not be able to get better 3g signals.

but still useful for those times when you do in fact lose signal or your signal is low.
and if you sign up now then you'll be ready for 2011

First quarter is when 3g/Hsdpa roaming will be enabled.
You can manually select either network at the minute tho
Sent from my HTC Desire using XDA App

One benefit is lower power after it locks on to an Orange signal when having lost the T-Mobile signal. Otherwise, mine would be stuck with high power drain searching, checking, verifying and registering to the T-Mobile network consecutively. I definitely now have 1-3 bars with Orange when I had 0 priorly. Very happy at the move.
-----------------------------------
- HTC Desire via XDA App -

Get off my network T-Mobile scum! >;P

Maybe change the title to include Orange users too?
Did scans today and its a seperate network and goes by the name: Orange T Mobile
HOW GENIUS ARE THEY?!

GANJDROID said:
Did scans today and its a seperate network and goes by the name: Orange T Mobile
HOW GENIUS ARE THEY?!
Click to expand...
Click to collapse
Incorrect, it will be called 'Everything Everywhere'.
Still a crap name really but there we go.

oursoul said:
Incorrect, it will be called 'Everything Everywhere'.
Still a crap name really but there we go.
Click to expand...
Click to collapse
Yes, it will be called Everything Everywhere but if you're on T-mo and sign up for this, the network will appear as "T-mobile Orange" when you're "roaming" on the Orange network. I think for Orange customers "roaming" on the T-mo network it shows as "Orange T-mobile"

fredfox_uk said:
if you're on T-mo and sign up for this, the network will appear as "T-mobile Orange" when you're "roaming" on the Orange network.
Click to expand...
Click to collapse
Yep, that's what I'm seeing ATM

oursoul said:
Incorrect, it will be called 'Everything Everywhere'.
Still a crap name really but there we go.
Click to expand...
Click to collapse
The networks aren't merging, they'll still be seen as two seperate companies under the parent "Everything Everywhere" company AFAIK.
Also, anyone else noticed the damn Content Lock problem? :/

I stand corrected.. twice.

oursoul said:
Incorrect, it will be called 'Everything Everywhere'.
Still a crap name really but there we go.
Click to expand...
Click to collapse
Their project is called Everything Everywhere, but the network that you connect to when yours has lost signal is Orange T-Mobile (and vice versa)
Edit. Nvm, didn't see someone already said this
Sent from my HTC Desire

This looks really good.
I never got a T-Mobile signal inside our local supermarket, but now got a full 4 bars under 'Orange T-Mobile'... and as soon as back home, Im back to T-Mobile again. Cool!

I sent the text to have this set up on my iPhone. To get this to work on my desire I will just need to turn on roaming and aromatic network selection won't i?
Sent from my HTC Desire using XDA App

well orange sent me a text the other day to tell me my phone switched over to the t-mobile network for the first time...
after breaking in to a cold sweat and holding on to the nearest fixed object rather tightly, waiting for aliens to land, or the world to end...
I deleted the text and life went on as normal lol

I have just set up my phone! Hopefully this should improve Orange's poor coverage

Best radio for 3UK

Hi guys. Decided to do some research. What radio works best for you with 3UK? If you flashed ril as well, please include that information. Personally, best one so far is .14 which comes with the last 3UK froyo update.
Sent from my HTC Desire using XDA App

32.54.00.32U_5.14.05.17 & HTC-RIL_1.6.1062G (see sig) works decently for me - is this the froyo one? Poor reception are and signal generally worse from later afternoon. Tried the new 5.17.05.08 & ril in my sig but reception was really poor.
Any others?

Bingley said:
32.54.00.32U_5.14.05.17 & HTC-RIL_1.6.1062G (see sig) works decently for me - is this the froyo one? Poor reception are and signal generally worse from later afternoon. Tried the new 5.17.05.08 & ril in my sig but reception was really poor.
Any others?
Click to expand...
Click to collapse
Agree on the latest one, but I noticed that it didn't completely loose signal for much longer than other radios. Has anyone tried earlier versions than .14, pre froyo.
Sent from my HTC Desire using XDA App

I found it terrible difficult to connect to 3 at certain times - it would list it searching for networks, yet selecting it would result in 'Unable to connect to this network at this time'; I tried *#*#4636#*#* and chose wcdma only but it didn't seem to stick some times, GSM prl(?) auto I think worked sometimes. Assume it's just my poor reception.

Bingley said:
I found it terrible difficult to connect to 3 at certain times - it would list it searching for networks, yet selecting it would result in 'Unable to connect to this network at this time'; I tried *#*#4636#*#* and chose wcdma only but it didn't seem to stick some times, GSM prl(?) auto I think worked sometimes. Assume it's just my poor reception.
Click to expand...
Click to collapse
Hey, did you ever manage to find a solution to this problem?
I have an Orange UK branded Desire that I have unlocked using sieempi's SIM-Unlock Utility, however when I inserted my 3 PAYG SIM it is doing exactly what you described in your post.
If I leave it for about half an hour it will connect to the 3 network with full signal strength, however, after a while it will revert back to 'Unable to connect to this network at this time'.
I decided to test it out today whilst I was out and about to see whether it would work correctly in a better signal area but it managed to kill my phone's battery after around an hour.
Now usually my battery life is perfect, and using my current Orange PAYG SIM under Oxygen 2.1.3 will last for at least a full day, using Wi-Fi, GPS and mobile internet.
I desperately want to switch to 3 though as there AYCE on PAYG for £15 a month is pretty hard to beat!
Anyone have any ideas?

Have you guys tried flashing different radios and checking your APN's? Especially for Dazeon, as you are on Orange. Latest official radio was that one http://dl.dropbox.com/u/26257623/Radio/32.48.00.32U_5.11.05.14.zip , but I use all the later ones with no problem at all.

tinky1 said:
Have you guys tried flashing different radios and checking your APN's? Especially for Dazeon, as you are on Orange. Latest official radio was that one http://dl.dropbox.com/u/26257623/Radio/32.48.00.32U_5.11.05.14.zip , but I use all the later ones with no problem at all.
Click to expand...
Click to collapse
Sorry, I don't think I was as clear as I could have been in my last post.
I have zero problems on Orange using radio 5.11.05.27, everything is perfect.
The problems arise when swapping out my Orange PAYG SIM for my 3 PAYG SIM, which is what I would like to use.
The test I conducted today was using the 3 network.
I'm thinking there might be an issue with the SIM unlock.
As I speak I have full signal with 3, with a little 'R', even though roaming is definitely not selected. However, I still have the triangle icon on the left with the exclamation mark informing me that it could not connect to the current network.
If I pop the Orange SIM in then all is good.
Sent from my HTC Desire using XDA App

Dazeon said:
Sorry, I don't think I was as clear as I could have been in my last post.
I have zero problems on Orange using radio 5.11.05.27, everything is perfect.
The problems arise when swapping out my Orange PAYG SIM for my 3 PAYG SIM, which is what I would like to use.
The test I conducted today was using the 3 network.
I'm thinking there might be an issue with the SIM unlock.
As I speak I have full signal with 3, with a little 'R', even though roaming is definitely not selected. However, I still have the triangle icon on the left with the exclamation mark informing me that it could not connect to the current network.
If I pop the Orange SIM in then all is good.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
ThreeUk uses Orange for roaming in certain areas, that's why you see R and can't connect to 3uk network. Try in different area.

Network Selection Issue (T-Mobile)

Hi,
For 12 months i've been fighting with T-Mobile UK, insisting that theres an issue with their network and poor web speeds with their inept customer service team continuing to blame the handset (even though Ive had two handsets and tested my sim card in others).
Anyway yesterday I finally cracked it, its to do with T-Mobile sharing with Orange.
When I set the network to automatic, most of time it reverts to "T-Mobile Orange" on this I get les than 0.5 meg download speeds however if I manually change it to just the "t-mobile" network I get 4 meg which is what it should be.
The problem is however my Nexus reverts back to Automatic randomly which puts me on Oranges' poor network.
T-Mobile are refusing to help and are insiting I just need to manually select the network despite me saying my phone reverts
My question is, how can I ensure that my nexus only uses the t-mobile network and doesnt revert back to auto?
Thanks in advance for the help.
Stret

Stretlow said:
Hi,
For 12 months i've been fighting with T-Mobile UK, insisting that theres an issue with their network and poor web speeds with their inept customer service team continuing to blame the handset (even though Ive had two handsets and tested my sim card in others).
Anyway yesterday I finally cracked it, its to do with T-Mobile sharing with Orange.
When I set the network to automatic, most of time it reverts to "T-Mobile Orange" on this I get les than 0.5 meg download speeds however if I manually change it to just the "t-mobile" network I get 4 meg which is what it should be.
The problem is however my Nexus reverts back to Automatic randomly which puts me on Oranges' poor network.
T-Mobile are refusing to help and are insiting I just need to manually select the network despite me saying my phone reverts
My question is, how can I ensure that my nexus only uses the t-mobile network and doesnt revert back to auto?
Thanks in advance for the help.
Stret
Click to expand...
Click to collapse
I'm sorry I can't help you, but this is interesting. My GNex *never* switches onto T-Mobile Orange unless I force it manually. I had come to think that the Automatic function just doesn't work as my phone is happy to sit there with a totally lost signal. I've found T-Mobile's customer service a million times better than O2, but they're all inept really and if they can't troubleshoot from a list of problems they are incapable of using their brains. Hope you get it sorted out.
Sent from my Galaxy Nexus using Tapatalk

If you are on tmo-orange signal then you are only on 2g.
The better option would be to change the signal to 3g only. This will stay on tmobile. I have been in T-Mobile for years and have never had a problem with internet speeds. However bare in mind that you will be throttled if you use a lot on the web and walk package
Sent from my Galaxy Nexus using xda premium

GR36 said:
If you are on tmo-orange signal then you are only on 2g.
The better option would be to change the signal to 3g only. This will stay on tmobile. I have been in T-Mobile for years and have never had a problem with internet speeds. However bare in mind that you will be throttled if you use a lot on the web and walk package
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Wrong.
The 3G merger is complete. To be honest, I've only ever noticed appalling download speeds when roaming onto Orange once, but as you say reverting to normal T-Mobile fixes it.
I have mine set to stay on T-Mobile-Orange permanently and it never loses the setting, so it is possible to do.

It is far from complete. I do apologise if it'd complete in your area. Didn't take that into account. Buts not complete yet. Last time they showed me a display its was like Swiss cheese below humberside
Sent from my Galaxy Nexus using xda premium

GR36 said:
It is far from complete. I do apologise if it'd complete in your area. Didn't take that into account. Buts not complete yet. Last time they showed me a display its was like Swiss cheese below humberside
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Can only go from what I was told by T-Mobile (who provide my work phone) who warned of network disruption in December while the final parts of the 3G network were merged.

Puzzlegirl said:
I'm sorry I can't help you, but this is interesting. My GNex *never* switches onto T-Mobile Orange unless I force it manually. I had come to think that the Automatic function just doesn't work as my phone is happy to sit there with a totally lost signal. I've found T-Mobile's customer service a million times better than O2, but they're all inept really and if they can't troubleshoot from a list of problems they are incapable of using their brains. Hope you get it sorted out.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
It changes as soon as I move
GR36 said:
If you are on tmo-orange signal then you are only on 2g.
The better option would be to change the signal to 3g only. This will stay on tmobile. I have been in T-Mobile for years and have never had a problem with internet speeds. However bare in mind that you will be throttled if you use a lot on the web and walk package
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
How do I change it to 3g only, this would obviously solve it
David Horn said:
Wrong.
The 3G merger is complete. To be honest, I've only ever noticed appalling download speeds when roaming onto Orange once, but as you say reverting to normal T-Mobile fixes it.
I have mine set to stay on T-Mobile-Orange permanently and it never loses the setting, so it is possible to do.
Click to expand...
Click to collapse
I was told by a customer service agent just last night that i will be on 2g with Orange, maybe it is area specific.
Thanks for the responces though chaps

Loss of signal, no auto reconnect.

I am having an issue on my One X (unbranded and unlocked) with the signal vanishing and not reconnecting unless I force it. I was wondering whether it effects all networks or just networks that use more than one carrier. Three has its own 3G network but it uses Orange 2G signal. I also saw a thread with the same issue on T-Mobile / Orange which is also dual carrier.
I am wondering whether it is the switch between these networks which is causing it to lose signal and not reconnect.
I have had several instances where my signal has an R next to it as if it is roaming, this would be when it is connected to the Orange 2G network, I never had this problem on my Desire HD or Sensation.
Does anyone know of any issues on Vodafone or O2 regarding signal loss or is it just networks which use multiple carriers.
My One X is stock and bootloader has not been unlocked.
Thoughts?
Sent from my HTC One X using Tapatalk 2

Are you still on the 126 SW?
As your unbranded then you should be able to get the 128 update.
With 126, my Three handset recieve level was about -88 to 91dbm.
With 128 its now at -75dbm in the same location.
Most, if not all of the roam to Orange has now been disabled, remaining where there is no Three signal at all.
Steve

No I have upgraded to 1.28, unfortunately I am still in an area where it does switch to Orange 2G signal.
It seems to hang on to 3G until I have virtually no signal, then goes to no signal and doesn't reconnect unless I force it. It seems to mostly happen when I put the phone away on my pocket so I dont notice I have no signal until I check my phone.
I lost signal today and to test the reconnect I left the screen on and I drove about 20 miles through large-ish towns and it didn't reconnect once, had to force it when I got home.
Not sure if this effects single carrier networks, O2 or Vodafone?
Sent from my HTC One X using Tapatalk 2

Have you had the same issue with any other handset?
Are you a new customer to Three and this is the first you have seen of this?
Reason I ask is when I was thinking of going to Three for my main phone, I tested with a handset I just used for tethering off the one plan.
I drove out of town to an area where I guessed there would be no Three coverage.
The signal hung on for ages but when it dropped I made a note of where it dropped. After a few moments the handset went over to Orange 2g. I then drove back home. I must of drove at least 5 miles past the point I noted earlier before the Orange signal itself dropped and had to force the handset to Three myself.
This sounds similar to your issue and was with a Desire S….but you say you didnt have this with previous handsets. All very strange
Steve

I've had a Desire HD and a Sensation both on Three and never had issue on either of these.
There must be something different about the way the One X handles the switch of signal, or maybe it's just faulty.
Might try some other SIM's from other networks, if that doesn't work I'll get a replacement.
Sent from my iPad using Tapatalk HD

I have this phone second day and I see this signal problem as well, I got iphone 4s in Three and HTC One X in Three as well and in same place Iphone show me 3G connection and 3 bars, HTC show only one bar and sometime nothing.
How get update to1.28?
I check update via my phone and nothing show me
My phone have no 1.26

shrubz said:
No I have upgraded to 1.28, unfortunately I am still in an area where it does switch to Orange 2G signal.
It seems to hang on to 3G until I have virtually no signal, then goes to no signal and doesn't reconnect unless I force it. It seems to mostly happen when I put the phone away on my pocket so I dont notice I have no signal until I check my phone.
I lost signal today and to test the reconnect I left the screen on and I drove about 20 miles through large-ish towns and it didn't reconnect once, had to force it when I got home.
Not sure if this effects single carrier networks, O2 or Vodafone?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I'm on three and it never seems to switch to gsm just looses signal all together and takes ages to reconnect once I move location. this is a proper pain I've had the phone replaced three times changed sim still not got better I'm thinking its the radio version on this phone or some software related issue.

If you're phone is from Three you won't get the update until Three release it.
I did see on another thread that Three won't be releasing 1.28 as HTC are currently working on the next update. Don't know how true that is.
My phone is unbranded and unlocked to any network, which is why I got the update.
Think I'm going to get a replacement and see if that's any better, hope it's not a general issue with the one X having lower signal.
Sent from my HTC One X using Tapatalk 2

thewrench80 said:
I'm on three and it never seems to switch to gsm just looses signal all together and takes ages to reconnect once I move location. this is a proper pain I've had the phone replaced three times changed sim still not got better I'm thinking its the radio version on this phone or some software related issue.
Click to expand...
Click to collapse
If you dial *#*#4636#*#* on your phone and select phone info you can select GSM only which is 2G, this really improves signal but because it's 2G you are stuck on really slow data speeds.
If that is the case and you've had 3 replacements, maybe it's worth holding out for the next update to see if that fixes the problem.
I'm a little uneasy about returning it for a replacement as I don't have any other problems with it (bad screen seal, banding on display or yellow display) I may end up with more problems with a replacement.
Sent from my HTC One X using Tapatalk 2

Is any chance change three rom on factory rom?

I had similar issues to what you are describing with yours on my original unlocked/unbranded HOX on T-Mobile. I had issues on top of the ones you mentioned where it was also saying I had a signal and had appeared to lock up and would just drop the mobile network and say at the bottomg of the screen "preparing sim".
Most the time I was stuck with putting it in and out of airplane mode to make calls, only for them to drop or fail all together.
This was on both 1.26 and 1.28 FW. In the end I took mine back and swapped it and the replacement has been perfect since. so it was without doubt a hardware fault in my case!
Good luck solving your problem, but I would suggest taking it back and getting a straight swap.

Wielki.Brat said:
Is any chance change three rom on factory rom?
Click to expand...
Click to collapse
You can't change you ROM unless you unlock the Bootloader at HTCDev and this will void your warranty with HTC.
Three will release an update eventually, and 1.28 is no better signal wise for me than 1.26 was!!

noisy_lightning said:
I had similar issues to what you are describing with yours on my original unlocked/unbranded HOX on T-Mobile. I had issues on top of the ones you mentioned where it was also saying I had a signal and had appeared to lock up and would just drop the mobile network and say at the bottomg of the screen "preparing sim".
Most the time I was stuck with putting it in and out of airplane mode to make calls, only for them to drop or fail all together.
This was on both 1.26 and 1.28 FW. In the end I took mine back and swapped it and the replacement has been perfect since. so it was without doubt a hardware fault in my case!
Good luck solving your problem, but I would suggest taking it back and getting a straight swap.
Click to expand...
Click to collapse
Interesting, I too had the Preparing Sim message until I got a new SIM from Three, this seemed to fix this message but I am still having Signal Problems.
I think I'll follow your lead and go for a replacement, I have to use Airplane mode to force the signal to reconnect as well.
Thanks

I can confirm I have these problems. I'm on three but the phone was from Dialaphone and with orange but is unlocked. I have exactly the same problems as those been described. This is a very irritating problem that makes me miss calls and texts in my poor 3 signal area.

Smith2001 said:
I can confirm I have these problems. I'm on three but the phone was from Dialaphone and with orange but is unlocked. I have exactly the same problems as those been described. This is a very irritating problem that makes me miss calls and texts in my poor 3 signal area.
Click to expand...
Click to collapse
I think you're best off to return it for a replacement, that's what i'm going to do. Hopefully that will fix my problem and not create any more!!

I have the same issue on my device. On my 2nd replacement and its still the same.
No problems with my iPhone 4S.
Hopefully a radio update will sort this out.
Sent from my HTC One X using XDA

shrubz said:
If you dial *#*#4636#*#* on your phone and select phone info you can select GSM only which is 2G, this really improves signal but because it's 2G you are stuck on really slow data speeds.
If that is the case and you've had 3 replacements, maybe it's worth holding out for the next update to see if that fixes the problem.
I'm a little uneasy about returning it for a replacement as I don't have any other problems with it (bad screen seal, banding on display or yellow display) I may end up with more problems with a replacement.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
was my worry everytime but thankfully the only issue ot kept coming back with was the signal issue so it looks like its here to stay, i tried the *# menu and when i select gsm only i get no signal????? called three today to say i want to activate the gsm mode when im in poor 3g areas and they said for some reason i am unable to, he could explain why? but it seems some three customers can switch to gsm, i have never seen a g icon on my phone, either got 3g or nout!!

thewrench80 said:
was my worry everytime but thankfully the only issue ot kept coming back with was the signal issue so it looks like its here to stay, i tried the *# menu and when i select gsm only i get no signal????? called three today to say i want to activate the gsm mode when im in poor 3g areas and they said for some reason i am unable to, he could explain why? but it seems some three customers can switch to gsm, i have never seen a g icon on my phone, either got 3g or nout!!
Click to expand...
Click to collapse
I think it might depend on location, in some areas the 2G signal (Three use Orange network for 2G) has been turned off. In my Area (South West England) I still have access to the 2G GSM Signal.
Obviously Three save a lot of money from turning off GSM and not paying Orange to use their network.

shrubz said:
I think it might depend on location, in some areas the 2G signal (Three use Orange network for 2G) has been turned off. In my Area (South West England) I still have access to the 2G GSM Signal.
Obviously Three save a lot of money from turning off GSM and not paying Orange to use their network.
Click to expand...
Click to collapse
thanks for the info

Guys Im three network customer and now I bay this HTc from my friend with is 3 network customer as well, can I claim now exchange this phone? I have only photo delivery invoice. Can I?

Bad 3G signal

Hello guys I have issue with 3G on my phone. Often 3G signal drops to 2G (4g not supported in my country) and sometimes when, someone is calling me gives that, my phone is off. I change SIM card and the problem still exists... is there a way to find solution on that issue ?

No solution. Eventually your country will cover more and more with 3g. When 3g switches to 2g or vice versa your call will be dropped. There is no way around it.
Sent from my HTC One M9 using Tapatalk

shivadow said:
No solution. Eventually your country will cover more and more with 3g. When 3g switches to 2g or vice versa your call will be dropped. There is no way around it.
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
Maybe you are not right. Friend of mine has M9 on the same GSM operator like me and there is no problem on his phone. Maybe the problem comes from the phone's antenna.

Is your friend in your area (less than 1km)?. If not then his phone is registered on another cell tower. If yes then try finding the tower, stand far enough away from each other to not be able to hear directly and try a call. If your signal drops then you have an issue with your device.
Walls, doors, people, weather, cars, trucks, electro statics in air and cables.. All can affect the signal because of the frequency.
Sent from my HTC One M9 using Tapatalk

My friend was next to me I put both phones side by side and that is not the first time, when we did the test. Result was my phone on 2G and the other was on 3G

Go to settings-mobile data-network mode and set it to 2g,3g,4g,auto.
Failing that, return the device as faulty.
Sent from my HTC One M9 using Tapatalk

I set it already to that option. I can't back the device because I don't have warranty.