Develop Bugs

Vodafone Sure Signal

I have a Vodafone Sure Signal femtocell device, which connects to my broadband and provides a localised 3G signal in my house, as network reception here is poor.
I have 2 other phones connected to the SS just fine, but the One X is intermittently losing the connection and needs a reboot to re-connect. There have been some other posts on the Vodafone UK forums from folks with a One X, not many but enough to make me wonder if there's a more common problem.
Does anyone else here have a Sure Signal, and if so, are you having any problems with it?

I don't personally have it but my friend does and he is getting drops constantly he is not best pleased as he had yellow spot issue aswell aha i think he's going to thro the OX off the wall shortly. He has phoned regarding this and got nowhere

Thanks for the reply. VF have contacted me after I posted on their eforums, I've raised a ticket and they're investigating. I'll report back if anything improves.
VF UK are really pushing the One X, so if there is a problem, I imagine they'll want to get it fixed.

do the vodafone handsets have vodafone firmware? i have a factory unlocked non branded unit I'm using on vodafone with SS and hab=ve had zero problems!

Thanks for the reply. I got mine from dialaphone and it's pure stock WWE. It's working now, but still a little flakey. If it loses connection to the SS, I turn airplane mode off and on again and it works again (quicker than a reboot).
Most of the One X users with problems on the VF forum have their old number on a new sim card, which apparently can cause the Sure Signal to bug out a bit until the new sim is registered. Mine is a brand new number though. It's lasting a day or so before I have any issues.
The SS has always been a little on the flakey side, though, I need to reset it every so often - but that's been weeks or months apart rather than days.
I have one of the older models with 4 lights, not sure if that makes a difference.
Half wondering if it's the phone not the SS, but will see how it goes for the next few days.

I have had very poor suresignal performance...and have swapped out one phone already after speaking to HTC.
But have found that by turning off WIFI, it seems to be a lot happier, and the replacement phone acts just the same as the first (sim free from CPW)
But without WIFI, all data comes out of your data plan, and not from your broadband even thought the SS uses the broadband connection.

I never got to the bottom of my sure signal problems with this phone until I installed cyanogenmod.
However I recently installed sense 5 and my phone would again not connect to my sure signal. I have gone back to cyanogenmod and the problem still exisits.
Can someone who uses a sure signal please tell me which radio you are using by going to settings, about phone, baseband version
Many thanks

signal loss/dropped internet access on T-mobile UK when switching to orange.

So I phoned tmob up to request that I be opted out of their orange 2g fallback when there is no 3g signal as it was causing my phone to totally disconnect while it switched over. Very annoying as it could take a good few seconds to log back on, causing streams to be interrupted etc. not to mention calls dropping. Anyway they told me its not possible to opt out anymore, but to call HTC to see if there is a setting to allow blocking of orange. HTC said type *#*#4636#*#* in the dialer to enter test mode and switch the phone to wcdma only instead of preffered, to prevent the phone from using oranges 2g network. I'm just wondering if this is any different to selecting that option via the regular personalize menu as this option is there also. I did what HTC recommends and I haven't had the phone disconnecting at all since I called 2 days ago, although now I seem to be using orange 3g and hspa networks along with Tmobile. Maybe this helps people that have the same problem or have tried the regular settings to avoid using 2g in the UK. Any comments or similar experiences please share, sorry if thread is in the wrong section btw!
Sent from my HTC One X using XDA

Quite a useful diagnostic menu. Don't know if that code was previously known
Sent from my HTC One X using Tapatalk 2

There shouldn't be anything different from you selecting WCDMA only via the regular mobile networks screen and that test page.
Where I live has really bad 3G reception for both Orange and TMobile so I have it set to GSM only when at home.
manook said:
Quite a useful diagnostic menu. Don't know if that code was previously known
Click to expand...
Click to collapse
Most Androids have that key combination to bring up that menu. *#*#4636#*#* = *#*#TEST#*#*

I have exactly the same issue with my Xiaomi Mi-One. Always dropping signal when switching, really F***ing annoying. I can't get t-mob in my house, so it reverts to orange then I look at the phoen sometimes and signals gone, also happens randomly out my area. Sometimes have to restart phone, sometimes it fixes itself. So annoying. 2G in my house seems fine, but as soon as I leave and switch to 3g it loses signal, takes as an age to reconnect as well.

I know this is a thread for T-Mobile / Orange but I am having this issue on Three as well, wonder whether it effects all networks or just networks that use more than one carrier. Three has its own 3G network but it uses Orange 2G signal.
I am wondering whether it is the switch between these networks which is causing it to lose signal and not reconnect, just as you guys are experiencing on T-Mobile / Orange.
I have had several instances where my signal has an R next to it as if it is roaming, this would be when it is connected to Orange 2G network, I never had this problem on my Desire HD or Sensation.
Does anyone know of any issues on Vodafone or O2 regarding signal loss?
Sent from my HTC One X using Tapatalk 2

Getting the same with my phone with three constant signal drops doing my head in lol
Sent from my HTC One X using xda premium

I had it at first too with my cut- simcard (with a special cutter). After that i thought that might have caused the problem, went to vodafone and they gave me a new real micro-simcard. After that I didn't have the problem anymore.
Might be a coincidence but maybe it helps

-NRG- said:
I had it at first too with my cut- simcard (with a special cutter). After that i thought that might have caused the problem, went to vodafone and they gave me a new real micro-simcard. After that I didn't have the problem anymore.
Might be a coincidence but maybe it helps
Click to expand...
Click to collapse
Thanks, I have already tried this with Three, still no better I'm afraid. Might try returning phone for a replacement and see if that helps. Not holding out much hope tho.

Simpler option:
Settings
Mobile Network
Network Operators - and select your original network. It won't roam then onto any other network.

winwiz said:
Simpler option:
Settings
Mobile Network
Network Operators - and select your original network. It won't roam then onto any other network.
Click to expand...
Click to collapse
Unfortunately as I'm on Three, they class both 3G and 2G as their network even tho they use Orange network for the 2G side of it. The phone doesn't see any difference in carrier whether is 3G or 2G. So in this case your suggestion won't work.
Thanks for idea though.
Sent from my iPad using Tapatalk HD

shrubz said:
Unfortunately as I'm on Three, they class both 3G and 2G as their network even tho they use Orange network for the 2G side of it. The phone doesn't see any difference in carrier whether is 3G or 2G. So in this case your suggestion won't work.
Thanks for idea though.
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
You will probably find the 128 software update fixes this.
Steve

Tomo1971 said:
You will probably find the 128 software update fixes this.
Steve
Click to expand...
Click to collapse
I'm already on 128.
It's a shame it's such an amazing phone, except for the phone part!!
Sent from my iPad using Tapatalk HD

shrubz said:
I'm already on 128.
It's a shame it's such an amazing phone, except for the phone part!!
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
Just read your other thread, apologies.
Its a strange one.
Ill keep an eye on mine, although those in my local Three shop insist that the roam to Orange has been switched off UK wide now…

Tomo1971 said:
Just read your other thread, apologies.
Its a strange one.
Ill keep an eye on mine, although those in my local Three shop insist that the roam to Orange has been switched off UK wide now…
Click to expand...
Click to collapse
If you dial *#*#4636#*#* on your phone and select phone info you can select GSM only which is 2G, as Three don't have a 2G signal this must be Orange?
Sent from my iPad using Tapatalk HD

*#*#4636#*#* is a nice trick and solves my problem, but as soon as i restart the phone it reverts back to WCDMA preferred? How can i make it to stay on GSM?

I don't think you can keep it on GSM only. Always switches back for me as well.
Sent from my iPad using Tapatalk HD

Loss of signal, no auto reconnect.

I am having an issue on my One X (unbranded and unlocked) with the signal vanishing and not reconnecting unless I force it. I was wondering whether it effects all networks or just networks that use more than one carrier. Three has its own 3G network but it uses Orange 2G signal. I also saw a thread with the same issue on T-Mobile / Orange which is also dual carrier.
I am wondering whether it is the switch between these networks which is causing it to lose signal and not reconnect.
I have had several instances where my signal has an R next to it as if it is roaming, this would be when it is connected to the Orange 2G network, I never had this problem on my Desire HD or Sensation.
Does anyone know of any issues on Vodafone or O2 regarding signal loss or is it just networks which use multiple carriers.
My One X is stock and bootloader has not been unlocked.
Thoughts?
Sent from my HTC One X using Tapatalk 2

Are you still on the 126 SW?
As your unbranded then you should be able to get the 128 update.
With 126, my Three handset recieve level was about -88 to 91dbm.
With 128 its now at -75dbm in the same location.
Most, if not all of the roam to Orange has now been disabled, remaining where there is no Three signal at all.
Steve

No I have upgraded to 1.28, unfortunately I am still in an area where it does switch to Orange 2G signal.
It seems to hang on to 3G until I have virtually no signal, then goes to no signal and doesn't reconnect unless I force it. It seems to mostly happen when I put the phone away on my pocket so I dont notice I have no signal until I check my phone.
I lost signal today and to test the reconnect I left the screen on and I drove about 20 miles through large-ish towns and it didn't reconnect once, had to force it when I got home.
Not sure if this effects single carrier networks, O2 or Vodafone?
Sent from my HTC One X using Tapatalk 2

Have you had the same issue with any other handset?
Are you a new customer to Three and this is the first you have seen of this?
Reason I ask is when I was thinking of going to Three for my main phone, I tested with a handset I just used for tethering off the one plan.
I drove out of town to an area where I guessed there would be no Three coverage.
The signal hung on for ages but when it dropped I made a note of where it dropped. After a few moments the handset went over to Orange 2g. I then drove back home. I must of drove at least 5 miles past the point I noted earlier before the Orange signal itself dropped and had to force the handset to Three myself.
This sounds similar to your issue and was with a Desire S….but you say you didnt have this with previous handsets. All very strange
Steve

I've had a Desire HD and a Sensation both on Three and never had issue on either of these.
There must be something different about the way the One X handles the switch of signal, or maybe it's just faulty.
Might try some other SIM's from other networks, if that doesn't work I'll get a replacement.
Sent from my iPad using Tapatalk HD

I have this phone second day and I see this signal problem as well, I got iphone 4s in Three and HTC One X in Three as well and in same place Iphone show me 3G connection and 3 bars, HTC show only one bar and sometime nothing.
How get update to1.28?
I check update via my phone and nothing show me
My phone have no 1.26

shrubz said:
No I have upgraded to 1.28, unfortunately I am still in an area where it does switch to Orange 2G signal.
It seems to hang on to 3G until I have virtually no signal, then goes to no signal and doesn't reconnect unless I force it. It seems to mostly happen when I put the phone away on my pocket so I dont notice I have no signal until I check my phone.
I lost signal today and to test the reconnect I left the screen on and I drove about 20 miles through large-ish towns and it didn't reconnect once, had to force it when I got home.
Not sure if this effects single carrier networks, O2 or Vodafone?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I'm on three and it never seems to switch to gsm just looses signal all together and takes ages to reconnect once I move location. this is a proper pain I've had the phone replaced three times changed sim still not got better I'm thinking its the radio version on this phone or some software related issue.

If you're phone is from Three you won't get the update until Three release it.
I did see on another thread that Three won't be releasing 1.28 as HTC are currently working on the next update. Don't know how true that is.
My phone is unbranded and unlocked to any network, which is why I got the update.
Think I'm going to get a replacement and see if that's any better, hope it's not a general issue with the one X having lower signal.
Sent from my HTC One X using Tapatalk 2

thewrench80 said:
I'm on three and it never seems to switch to gsm just looses signal all together and takes ages to reconnect once I move location. this is a proper pain I've had the phone replaced three times changed sim still not got better I'm thinking its the radio version on this phone or some software related issue.
Click to expand...
Click to collapse
If you dial *#*#4636#*#* on your phone and select phone info you can select GSM only which is 2G, this really improves signal but because it's 2G you are stuck on really slow data speeds.
If that is the case and you've had 3 replacements, maybe it's worth holding out for the next update to see if that fixes the problem.
I'm a little uneasy about returning it for a replacement as I don't have any other problems with it (bad screen seal, banding on display or yellow display) I may end up with more problems with a replacement.
Sent from my HTC One X using Tapatalk 2

Is any chance change three rom on factory rom?

I had similar issues to what you are describing with yours on my original unlocked/unbranded HOX on T-Mobile. I had issues on top of the ones you mentioned where it was also saying I had a signal and had appeared to lock up and would just drop the mobile network and say at the bottomg of the screen "preparing sim".
Most the time I was stuck with putting it in and out of airplane mode to make calls, only for them to drop or fail all together.
This was on both 1.26 and 1.28 FW. In the end I took mine back and swapped it and the replacement has been perfect since. so it was without doubt a hardware fault in my case!
Good luck solving your problem, but I would suggest taking it back and getting a straight swap.

Wielki.Brat said:
Is any chance change three rom on factory rom?
Click to expand...
Click to collapse
You can't change you ROM unless you unlock the Bootloader at HTCDev and this will void your warranty with HTC.
Three will release an update eventually, and 1.28 is no better signal wise for me than 1.26 was!!

noisy_lightning said:
I had similar issues to what you are describing with yours on my original unlocked/unbranded HOX on T-Mobile. I had issues on top of the ones you mentioned where it was also saying I had a signal and had appeared to lock up and would just drop the mobile network and say at the bottomg of the screen "preparing sim".
Most the time I was stuck with putting it in and out of airplane mode to make calls, only for them to drop or fail all together.
This was on both 1.26 and 1.28 FW. In the end I took mine back and swapped it and the replacement has been perfect since. so it was without doubt a hardware fault in my case!
Good luck solving your problem, but I would suggest taking it back and getting a straight swap.
Click to expand...
Click to collapse
Interesting, I too had the Preparing Sim message until I got a new SIM from Three, this seemed to fix this message but I am still having Signal Problems.
I think I'll follow your lead and go for a replacement, I have to use Airplane mode to force the signal to reconnect as well.
Thanks

I can confirm I have these problems. I'm on three but the phone was from Dialaphone and with orange but is unlocked. I have exactly the same problems as those been described. This is a very irritating problem that makes me miss calls and texts in my poor 3 signal area.

Smith2001 said:
I can confirm I have these problems. I'm on three but the phone was from Dialaphone and with orange but is unlocked. I have exactly the same problems as those been described. This is a very irritating problem that makes me miss calls and texts in my poor 3 signal area.
Click to expand...
Click to collapse
I think you're best off to return it for a replacement, that's what i'm going to do. Hopefully that will fix my problem and not create any more!!

I have the same issue on my device. On my 2nd replacement and its still the same.
No problems with my iPhone 4S.
Hopefully a radio update will sort this out.
Sent from my HTC One X using XDA

shrubz said:
If you dial *#*#4636#*#* on your phone and select phone info you can select GSM only which is 2G, this really improves signal but because it's 2G you are stuck on really slow data speeds.
If that is the case and you've had 3 replacements, maybe it's worth holding out for the next update to see if that fixes the problem.
I'm a little uneasy about returning it for a replacement as I don't have any other problems with it (bad screen seal, banding on display or yellow display) I may end up with more problems with a replacement.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
was my worry everytime but thankfully the only issue ot kept coming back with was the signal issue so it looks like its here to stay, i tried the *# menu and when i select gsm only i get no signal????? called three today to say i want to activate the gsm mode when im in poor 3g areas and they said for some reason i am unable to, he could explain why? but it seems some three customers can switch to gsm, i have never seen a g icon on my phone, either got 3g or nout!!

thewrench80 said:
was my worry everytime but thankfully the only issue ot kept coming back with was the signal issue so it looks like its here to stay, i tried the *# menu and when i select gsm only i get no signal????? called three today to say i want to activate the gsm mode when im in poor 3g areas and they said for some reason i am unable to, he could explain why? but it seems some three customers can switch to gsm, i have never seen a g icon on my phone, either got 3g or nout!!
Click to expand...
Click to collapse
I think it might depend on location, in some areas the 2G signal (Three use Orange network for 2G) has been turned off. In my Area (South West England) I still have access to the 2G GSM Signal.
Obviously Three save a lot of money from turning off GSM and not paying Orange to use their network.

shrubz said:
I think it might depend on location, in some areas the 2G signal (Three use Orange network for 2G) has been turned off. In my Area (South West England) I still have access to the 2G GSM Signal.
Obviously Three save a lot of money from turning off GSM and not paying Orange to use their network.
Click to expand...
Click to collapse
thanks for the info

Guys Im three network customer and now I bay this HTc from my friend with is 3 network customer as well, can I claim now exchange this phone? I have only photo delivery invoice. Can I?

Intermittent phone signal

I've had my HOX now for just over a month and i'm loving it. One thing that is slightly bugging me is that occasionally the phone signal will completely cut out giving me an 'x' where the signal strength normally is and telling me that I can only make emergency calls only.
This will correct itself within 30 seconds or so and go back to giving me a signal. This doesnt happen all the time which has made it harder for me to diagnose. Do you think it is a problem with the sim card (Orange UK network) or is it likey to be an issue with the radio software?
I never had an issue with Orange on my Desire although this is a different SIM card.
Any help or advice would be appreciated.
Thanks

I think this is a common problem I'm on Vodafone and this happens to me. I applied a fix when installing insertcoin Rom a while back and it doesn't do it as often now.

I'm glad this has been mentioned now because my One X (On Vodafone) drops connection all the time. The amount of times that I have been somewhere and needed to transfer money through the Natwest App and haven't been able to is getting annoying now. As I am not rooted I can't try any fixes but I have found by using GSM only around where I live, it won't drop signal half as much or often. I don't have a 3G mast near me so its always dropping connection switching between the two as opposed to a smooth transition.

Hi,
You are not alone. I'm on Orange UK and have seen this problem on quite a few occasions. Unfortunately, as yet I can't see any pattern to understand when it happens or what causes it.
Tim

Happens to me on 3. Sometimes I have to hard reset to get it back.

Glad that its not just me. At least I can rule out an issue with the sim.
As it seems to cover more than 1 network, could it be a radio issue that is addressed in a future firmware upgrade?

It is definitely not just you. I'm in Malaysia on the Maxis network and have this problem as well. It happens randomly - at the most it happens twice in a day.
Do you also sometimes get the message 'Preparing SIM card...' at the bottom of the screen?
I brought my phone to the HTC service centre and they offered to take it in to test the radio. I will do this when I get back from my holiday and keep you guys posted!

Mirlina said:
It is definitely not just you. I have this problem as well and it happens randomly - at the most it happens twice in a day. Do you all also get the message 'Preparing SIM card...' at the bottom of the screen?
I brought my phone to the HTC service centre and they offered to take it in to test the radio. I will do this when I get back from my holiday and keep you guys posted!
Click to expand...
Click to collapse
I do get that message at the bottom of the screen. I'd be interested to hear what the outcome is once you've had your radio tested.

Yep, it's the [email protected] radio firmware HTC has provided us with. Radio 2.05 is much better. HTC are useless with updates. I've had problems with my network connection for 2 months!

an.d.d said:
Yep, it's the [email protected] radio firmware HTC has provided us with. Radio 2.05 is much better. HTC are useless with updates. I've had problems with my network connection for 2 months!
Click to expand...
Click to collapse
Only slightly IMO not sorted properly. (t-mobile uk)

XsCode said:
Happens to me on 3. Sometimes I have to hard reset to get it back.
Click to expand...
Click to collapse
Me too.
Except I am on Tim @ Brasil.

This is nearly always down to signal.
If you're in an area that has decent 2G signal but fluctuating/low 3G signal then the phone will keep trying to connect to the 3G signal. Sometimes it'll be too weak and not be ableto connect and will stick with the 2G signal. If the 3G signal is only just strong enough to connect the phone will switch to 3G mode (dropping the 2G signal). Then it'll realise that the 3G signal is too weak to do anything with (showing an 'X' in the signal area) and drop back to your full 2G signal.
3G signal is breathable which means that if lots of people are connected to the 3G mast then it's signal area (i.e. distance from mast) is reduced. If no-one is using the 3G mast then it's area is bigger.
Perhaps your signal is breathing in and out of use where you are.
Obviously the radio can have an affect too, but with so many people using the same radio software there are going to be some it works well for and others it doesn't.
Personally, I keep my phone on 2G/GSM Only for most of the time and then switch to 3G when I want to use data. I hardly ever get problems with signal, and if I do I shrug and put it down to the coverage in the area I'm in.
P.S. Saying this, my 2G signal seems to drop in and out when I have WiFi turned on. Usually when I'm using wifi I'm not making calls anyway so it doesn't bother me...

Thanks for this useful info. How do I set my phone to 2g only so I can test this theory out ?
Sent from my HTC One X using xda app-developers app

bobsie41 said:
Only slightly IMO not sorted properly. (t-mobile uk)
Click to expand...
Click to collapse
It seemed 'good enough' to me, but I only had 2 days with my phone on 2.05 and then my camera wouldn't work at all. So I sent the phone back for a replacement. Crazy it's still not fixed!
I've had 5 faulty phones now.

Hi
r2b2 said:
This is nearly always down to signal.
If you're in an area that has decent 2G signal but fluctuating/low 3G signal then the phone will keep trying to connect to the 3G signal. Sometimes it'll be too weak and not be ableto connect and will stick with the 2G signal. If the 3G signal is only just strong enough to connect the phone will switch to 3G mode (dropping the 2G signal). Then it'll realise that the 3G signal is too weak to do anything with (showing an 'X' in the signal area) and drop back to your full 2G signal.
3G signal is breathable which means that if lots of people are connected to the 3G mast then it's signal area (i.e. distance from mast) is reduced. If no-one is using the 3G mast then it's area is bigger.
Perhaps your signal is breathing in and out of use where you are.
Obviously the radio can have an affect too, but with so many people using the same radio software there are going to be some it works well for and others it doesn't.
Personally, I keep my phone on 2G/GSM Only for most of the time and then switch to 3G when I want to use data. I hardly ever get problems with signal, and if I do I shrug and put it down to the coverage in the area I'm in.
P.S. Saying this, my 2G signal seems to drop in and out when I have WiFi turned on. Usually when I'm using wifi I'm not making calls anyway so it doesn't bother me...
Click to expand...
Click to collapse
Which is correct, however any phone working correctly should manage to switch between 2G/3G without problems, i.e. you should not find the phone without a signal at all provided there is 2G coverage, which seems to be the case being reported here. My previous phones with 3G/2G never had a problem, and the HTC One X has been no different for me, it hasn't dropped it's signal, I'm on Vodafone in UK.
Regards
Phil
---------- Post added at 09:40 PM ---------- Previous post was at 09:38 PM ----------
Hi
craggybuk said:
Thanks for this useful info. How do I set my phone to 2g only so I can test this theory out ?
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Settings -> Mobile Network -> Network mode then set to GSM only.
Regards
Phil

This is happening fairly regularly for me on UK T-Mobile. Seems to happen when switching between Orange and T-Mobile or T-Mobile and 3G T-Mobile. I've got a ROM that distinguishes between a 2G and 3G connection in the carrier name area.

bailie1912 said:
I think this is a common problem I'm on Vodafone and this happens to me. I applied a fix when installing insertcoin Rom a while back and it doesn't do it as often now.
Click to expand...
Click to collapse
What fix was that?

OliverHaslam said:
What fix was that?
Click to expand...
Click to collapse
Installing a Custom ROM

nickhuk said:
Installing a Custom ROM
Click to expand...
Click to collapse
Which, and what about it was supposed to be a fix? I'm using MaXimus 2.1.

It happens to me also. I'm on 3 in Denmark. They providing only 3G coverage in area. So far, I figured out that it's happening when I'm loosing signal completly (i.e. when I go down in concrete basement), and when I'm within coverage again, phone is unable to register on any network at all. Sometimes can help turn airplane mode on and off, or sometimes I have to turn phone off and on again.
ROM : 1.29.401.11
Radio: 1.1204.105.14

[Q] Signal issues UK

Hi. I am on three network UK and since I had the m8 from new, have had intermittent signal issues. One minute I will have 5 bars then it will drop to one bar while I am still in the same place. This is my second brand new m8 now with the same problem as the first. I also have a moto g on three to compare it to, and the reception on the moto g is far more stable. I can't find any posts from the UK of anyone with the same problem. Anyone else having signal strength problems? It affects signal as a whole as in both calls and data.

Im with 3 and have intermittent signal issues but thats nothing to do with the phone or network provider in my honest opinion.
Are you running a custom rom? Might be a radio issue?

Thanks for reply. I am still on stock at the moment because I didn't want to have to un-root and return to s-on etc. While I wasn't sure what the problem is. If you don't think it has anything to do with the phone or the network provider, what do you think it is? As I say, my moto g signal is far better and stronger. I don't get signal on the m8 where I normally have done on all my previous android phones. Thanks for any more input.

I'm on 3 and also have ****ty signal strength, yet I'm able to make and receive calls without issues.
Tbh I think it's an issue with three.
I was with Vodafone back in the day, and use to have full bars yet intermittently I was unable to make/receive calls.
3 appear to have some Gremlins, but after using almost every other provider, oddly they're consistent.

Doughnut said:
I'm on 3 and also have ****ty signal strength, yet I'm able to make and receive calls without issues.
Tbh I think it's an issue with three.
I was with Vodafone back in the day, and use to have full bars yet intermittently I was unable to make/receive calls.
3 appear to have some Gremlins, but after using almost every other provider, oddly they're consistent.
Click to expand...
Click to collapse
Thanks for reply. Tbh, I have been trying to not take too much notice of what the signal strength bars are telling me and just trying to use it anyway. But it just seems strange to me that I have only just started seeing this happening since I got the m8. As you say, three have been consistent, and for me, they have been consistently good. I now find the m8 not having data connection and no bars where before, other handsets are fine. Oh well. Thanks for your reply.

bigears5000 said:
Hi. I am on three network UK and since I had the m8 from new, have had intermittent signal issues. One minute I will have 5 bars then it will drop to one bar while I am still in the same place. This is my second brand new m8 now with the same problem as the first. I also have a moto g on three to compare it to, and the reception on the moto g is far more stable. I can't find any posts from the UK of anyone with the same problem. Anyone else having signal strength problems? It affects signal as a whole as in both calls and data.
Click to expand...
Click to collapse
same issue, sent mine in for repair
which city are you in if you don't mind me asking
Sent from my D6503 using Tapatalk

soyef said:
same issue, sent mine in for repair
which city are you in if you don't mind me asking
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Hi. I have sent mine in for "repair" now, but am not holding out much hope that it will be working any better when it gets returned from HTC. I am in Hereford, west midlands.

Got the same, now on a second device thanks to the local thieves;anyway both handset's had the signal bar observation you made in the post.
So I'm guessing it's 3's network.
I'm in South east London.
Data & voice are a bit hit & miss
Cheers
Sent from my HTC One_M8 using XDA Free mobile app

Daveyg99 said:
Got the same, now on a second device thanks to the local thieves;anyway both handset's had the signal bar observation you made in the post.
So I'm guessing it's 3's network.
I'm in South east London.
Data & voice are a bit hit & miss
Cheers
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
Thanks for reply. I think what i'll do when I get my device back, is to try a few other networks sim cards and see what happens. Perhaps I should have tried that a bit sooner but as I never had trouble before, it didn't really occur to me that it could be the network not playing nice with the phone. Thanks for all the replies guys.

I've been noticing signal problems too with three. I'm in Northern Ireland. I tweeted them and they said they were aware of a mast issue near where I live.
Sent from my HTC One_M8 using XDA Premium 4 mobile app

bigears5000 said:
Thanks for reply. I think what i'll do when I get my device back, is to try a few other networks sim cards and see what happens. Perhaps I should have tried that a bit sooner but as I never had trouble before, it didn't really occur to me that it could be the network not playing nice with the phone. Thanks for all the replies guys.
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Click to collapse
I tried EE, Vodafone and three and all had the same problem, left it on top of the desk and watched as the bars randomly switched from 3 to 1 and to none, got my device back so will test and see if it's better
Sent from my HTC One_M8 using Tapatalk

bigears5000 said:
Hi. I am on three network UK and since I had the m8 from new, have had intermittent signal issues. One minute I will have 5 bars then it will drop to one bar while I am still in the same place. This is my second brand new m8 now with the same problem as the first. I also have a moto g on three to compare it to, and the reception on the moto g is far more stable. I can't find any posts from the UK of anyone with the same problem. Anyone else having signal strength problems? It affects signal as a whole as in both calls and data.
Click to expand...
Click to collapse
I had been with 3 UK for about 5 years and a couple of years ago I had a Desire HD and I was experiencing the same exact issues except sometimes the signal would get lost completely and even airplane mode or phone reboot would not register with the network again but since then they have improved the network (a little), I can tell you there is nothing wrong with your phone or the radio. 3 have great deals but their coverage is very patchy I am now with o2 UK and have not had any problems with reception or dropouts. one more thing; a bad simcard can cause reception issues so you might want to try another sim from 3 to see if that helps at all.

soyef said:
I tried EE, Vodafone and three and all had the same problem, left it on top of the desk and watched as the bars randomly switched from 3 to 1 and to none, got my device back so will test and see if it's better
Sent from my HTC One_M8 using Tapatalk
Click to expand...
Click to collapse
Oh dear, that's not sounding promising. Let me know if it works any better. Cheers.

112.bkt said:
I had been with 3 UK for about 5 years and a couple of years ago I had a Desire HD and I was experiencing the same exact issues except sometimes the signal would get lost completely and even airplane mode or phone reboot would not register with the network again but since then they have improved the network (a little), I can tell you there is nothing wrong with your phone or the radio. 3 have great deals but their coverage is very patchy I am now with o2 UK and have not had any problems with reception or dropouts. one more thing; a bad simcard can cause reception issues so you might want to try another sim from 3 to see if that helps at all.
Click to expand...
Click to collapse
Ok. Cheers for the info. I have always found three to be fairly consistent in a good way in my area and surrounding. I have ordered two new sim cards since my original and still have the same issues. Cheers.

bigears5000 said:
Hi. I am on three network UK and since I had the m8 from new, have had intermittent signal issues. One minute I will have 5 bars then it will drop to one bar while I am still in the same place. This is my second brand new m8 now with the same problem as the first. I also have a moto g on three to compare it to, and the reception on the moto g is far more stable. I can't find any posts from the UK of anyone with the same problem. Anyone else having signal strength problems? It affects signal as a whole as in both calls and data.
Click to expand...
Click to collapse
I have exactly the same issue however it doesn't seem to effect the usabilty of the phone. I had a Note 3 before which also suffered the same issue so I would assume it is Three.
I think Three are in the midst of a big 4G switch on and from what one of my pals in the store said they are doing a hell of a lot of work on the masts at the moment. I do however have a more consistent signal with the M8 with regards to signal stability (not the bars)
You may want to look at getting an app which measures the actual -db rather than bars. It may be that you are swapping between a couple of masts.
Have a look at Opensignal or this one https://play.google.com/store/apps/details?id=com.signalmonitoring.gsmsignalmonitoring

large12006 said:
I have exactly the same issue however it doesn't seem to effect the usabilty of the phone. I had a Note 3 before which also suffered the same issue so I would assume it is Three.
I think Three are in the midst of a big 4G switch on and from what one of my pals in the store said they are doing a hell of a lot of work on the masts at the moment. I do however have a more consistent signal with the M8 with regards to signal stability (not the bars)
You may want to look at getting an app which measures the actual -db rather than bars. It may be that you are swapping between a couple of masts.
Have a look at Opensignal or this one https://play.google.com/store/apps/details?id=com.signalmonitoring.gsmsignalmonitoring
Click to expand...
Click to collapse
Nice one. Thanks for the information. I will have a look at that app when I get back. Cheers.

Seems like the repair done the job, signal seems stable now
Sent from my HTC One_M8 using Tapatalk

Was with Three when I had my Note 3, always 2 bars but calls and texts went through fine. Decided to dump them and head back to O2 and five full bars and full signal wherever I go. Three = Not that great IMO

soyef said:
Seems like the repair done the job, signal seems stable now
Sent from my HTC One_M8 using Tapatalk
Click to expand...
Click to collapse
Thanks for letting me know. I'm glad your device is working better after the repair. That gives me hope for my device now. Cheers.

radicalisto said:
Was with Three when I had my Note 3, always 2 bars but calls and texts went through fine. Decided to dump them and head back to O2 and five full bars and full signal wherever I go. Three = Not that great IMO
Click to expand...
Click to collapse
I have been trying not to take too much notice of the bars and just use it anyway but it still doesn't seem to be working as well in certain places, as my other handsets have previously on three. Oh well. I just took out another 2 year contract with three. I'll see how the network performs over this time and make a decision when the time comes.