I noticed that over the last year or two, I have noticed there seems to be a small hole or something at the bottom of the glass where dust is appearing. Brother has the same phone as me and he doensn't have it, and it's coming from between the back button and the search button. Has anyone noticed this on their Desire? Is it hard to clean? it's starting to become annoying, I do love the clean looks of the screen.
Yup, I've got dust coming in from the bottom right corner of the screen.
Yeah, thats what i'm getting. Is it particularily difficult to remove it and clean it? I remember doing this to an old Nokia ages ago, but it never sealed the same and kept getting dust in it...
Don't have any dust in / on / under my Desire.
Had the same problem about a year ago. I send it to the support and got a new one, no problem until now.
Sent from my HTC Desire using XDA
IIRC, you'd need to dismantle the entire device to get to the screen, so tbh I wouldn't risk it. Perhaps you could contact HTC and ask them whether it's covered under warranty.
MatDrOiD said:
Don't have any dust in / on / under my Desire.
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That's only because you care about your phone
My device is way out of warranty now, and plus it's too good to do without . Guess i'm going to have to live with it until I HAVE to take it apart.
stephendt0 said:
My device is way out of warranty now, and plus it's too good to do without . Guess i'm going to have to live with it until I HAVE to take it apart.
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You sure? HTC warranty is 2 years you know.. at least in Europe
Related
I notice a piece of lint under the glass on my desire. Not highly noticable, but still... I suppose its kind of impossible to make a screen thatsize and have it sealed with zero foreign objects undreneath? I read that this was a common problem with the nexus one. not sure if its common on Desire, or if the dust was there when I bought it, or got in in the last 3 days.
I wouldn't consider replacing it or anything, not over that. Maybe over a dead pixel, buit not some lint. anyone else notice anything under their glass?
yup got same, a tiny piece above the menu key, about 2 mil from the bottom edge of the screen. not enough for me to send it back though.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
yeah I read quite a few threads on the matter. Theres a good chance you'd get the same in a replacement model so not worth it if its minor. Loving the phone though. some piece of kit
I didn't notice anything under the glass screen so far. I got mine on March 27th.
mcgon1979 said:
I suppose its kind of impossible to make a screen thatsize and have it sealed with zero foreign objects undreneath?
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Well that's not true. I have had an HD2 for several months now and as we know it has an even bigger screen than the desire.
My point is that I have absolutely NO dust particles under my glass. I have looked and looked, under sunlight etc. NO dust. Why? Cus on the HD2, the LCD is glued to the glass/digitizer wich makes it impossible for dust to get in. On the Desire, I believe this is not the case wich means dust will eventually build up under there with time.
Halle said:
My point is that I have absolutely NO dust particles under my glass. I have looked and looked, under sunlight etc. NO dust. Why? Cus on the HD2, the LCD is glued to the glass/digitizer wich makes it impossible for dust to get in. On the Desire, I believe this is not the case wich means dust will eventually build up under there with time.
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Alas you are right. I have more dust under my screen than I did when I got the phone 2 months ago. So... I guess it's not airtight. well, not that I expected it would be. maybe they could not glue the amoled screen to the digitiser/glass in the amoled screens. who knows.
solution
ive posted a reply about this on the phone restarting thread. essentially htc said that BOTH the dust and phone restarting are their problem so ive had the phone replaced within a week
This is a massive problem with the Topaz. Dust gets in by the top of the volume key. Thankfully it's only noticeable with the phone switched off, so it's not serious issue, just very prevalent.
HTC need to improve their sealing process between digitisers and their screens.
I had dust under the screen after 1 week on the left hand side. Pretty bad design fault from HTC if you ask me. On my old HTC Magic dust came in from the speaker grille and then fell down from the top of the screen.
Back on the desire though I got a case and screen protector from amazon and no more dust has appeared since then.
jaymit said:
ive posted a reply about this on the phone restarting thread. essentially htc said that BOTH the dust and phone restarting are their problem so ive had the phone replaced within a week
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Cheers. I've contacted support, but I doubt they would replace the phone. We'll see.
mcgon1979 said:
Cheers. I've contacted support, but I doubt they would replace the phone. We'll see.
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They offered to take it in for repair (as opposed to replacement). Ah well. I'll hold onto it as its minor. I heard of some guy on here sending it off for repair only to get it back with more dust in it than originally.
I think the best thing is to examine the unit on the first day of purchase with a fine tooth comb. If anything is wrong then send it back to clove or hantec or whoever for a direct swap replacement. Next time... When Desires future heir is born I will do that.
I've got some dust under my desires screen i know this is a problem on some htc phones but thought htc had sorted it on the desire.
Has anyone else got the issue and if so is it covered on warranty? How long do htc take to repair as i go away in 2 weeks and need my phone for sat nav
Ta in advance chris
Sent from my HTC Desire using XDA App
Got the same issue and would be interested if someone knew a way to clean it up...
I had this and HTC did repair it under warranty. The took about 10 days from collection to delivery but it is a bit hit and miss.
i read since the beginning that some have this problem.
Thank god, i don't have it. And i don't use a case and have it most of the time in my dusty pockets. So, it seems that some phones just work right, no dust under screen, and some not. This should be fixed by the warranty, don't try to fix it yourself.
I had this 3 times with other phones (non HTC), and it always looked like it's not between the cover and the display, it looked like it's in the display. I got it fixed on one, they replaced the whole display ...
defo can be hit and miss. some people got the phone back with more dust in it since the repair guys tried to clean it in a non-clean room.
if its not very bad I would leave it. I have small bit of dust bit only visible in direct sunlight. thought about sending it back. they would not give me a new phone but said they would try and repair it. it would take 3 weeks. I decided to live with it.
mancuk29 said:
I've got some dust under my desires screen i know this is a problem on some htc phones but thought htc had sorted it on the desire.
Has anyone else got the issue and if so is it covered on warranty? How long do htc take to repair as i go away in 2 weeks and need my phone for sat nav
Ta in advance chris
Sent from my HTC Desire using XDA App
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I have a small particle of dust under my screen which is only visible when the phone is off or in standby mode.
It is probably worth bearing in mind that I have had three Desires and all suffered from this problem.
It's on visible if you really look for it, but once you know it is there it does become annoying.
You can send it away to be cleaned, but as others have mentioned, some have reported their phone being returned with even more dust. This is why I have refrained from sending mine away to be cleaned.
I think the dust gets under the screen during the manufacturing process as all three handsets I have had have suffered from dust under the screen upon removal from the box and none of them got any extra dust under the screen as time went on.
Sent from my HTC Desire using XDA App
I just got my Desire Z (and I'm loving it)
The hinges are lose, like what seems to be almost everyone elses. It doesn't bother me too much at the moment as I don't hold my phone in stupid positions (although a bit worried about what will happen over time), but anyway...
I've noticed my phone only has 1 set of hinges (one on each side) and a little ribbon connector type thing, but on Youtube videos people seem to have 2 sets of hinges (2 on each side)
Is this a Desire Z/G2 type of thing, or is one a newer version or something?
Also, can I send it back to who I got it from (Dial-a-phone) and get a brand new replacement, or will I (or DAP) need to send it off to HTC to repair?
Anyone sent theirs back, and how long did it take to get it back?
LooieENG said:
I just got my Desire Z (and I'm loving it)
The hinges are lose, like what seems to be almost everyone elses. It doesn't bother me too much at the moment as I don't hold my phone in stupid positions (although a bit worried about what will happen over time), but anyway...
I've noticed my phone only has 1 set of hinges (one on each side) and a little ribbon connector type thing, but on Youtube videos people seem to have 2 sets of hinges (2 on each side)
Is this a Desire Z/G2 type of thing, or is one a newer version or something?
Also, can I send it back to who I got it from (Dial-a-phone) and get a brand new replacement, or will I (or DAP) need to send it off to HTC to repair?
Anyone sent theirs back, and how long did it take to get it back?
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The top hinge on the ear piece side should have a single one-arm hinge and the bottom side near track pad side should have a single two-arm hinge with a display ribbon closer to the top arm in the middle. Thats how all the phones come.
joemm said:
The top hinge on the ear piece side should have a single one-arm hinge and the bottom side near track pad side should have a single two-arm hinge with a display ribbon closer to the top arm in the middle. Thats how all the phones come.
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Oh right, lmao I didn't see that, I kept looking from the same end (didn't think it would be 2+1
My bad.
Any input on returning it though?
LooieENG said:
Oh right, lmao I didn't see that, I kept looking from the same end (didn't think it would be 2+1
My bad.
Any input on returning it though?
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I bought mine from Radio Shack and returned it thru Tmobile for a warranty replacement, so if its for warranty try who you bought if from. If they wont do a warranty replacement im sure Tmobile will do any warranty replacement for you. But if your returning it because you dont want it anymore you probably need to go thru who you bought it from.
I read about screem gap but i was unsure what exactly was meant. I just took a closer look and found out that there is a tiny gap between my screen and phone on top in which dirt fills in and it pisses me off. I havent dropped my screen once and if i push the top left part of my phone i can hear a sort of "click".does that make my phone faulty? Im really annoyed vy the dirt that fills in... Apart from rhat phone has no problems.
shadehh said:
I read about screem gap but i was unsure what exactly was meant. I just took a closer look and found out that there is a tiny gap between my screen and phone on top in which dirt fills in and it pisses me off. I havent dropped my screen once and if i push the top left part of my phone i can hear a sort of "click".does that make my phone faulty? Im really annoyed vy the dirt that fills in... Apart from rhat phone has no problems.
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send it back. that is what i am doing. left hand side of the phone between the screen and the plastic you can see dust getting inside there to. plus if you press the left hand side tad hard you can hear it creaking as well. i called HTC to see if they could replace it for me straight away without sending it for repairs..waiting for an outcome tomorrow...if they say no i will just send it for repairs and hope they find the problem and either fix it or replace it then...i know it will drag for a week but at least that way you know one way or the other it will get fixed...
i was going to say if it does not bug you then leave it..but you sound just like me that even though the phone works fine it will bug you cause you know it is there
should i go to my provider or directly cpntact htc? And just to understand it better. Gaps are not supposed to be there, am i right?
shadehh said:
should i go to my provider or directly cpntact htc? And just to understand it better. Gaps are not supposed to be there, am i right?
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Dont replace it as you have no other problems. Go to HTC repair center and just fix it. If you replace there may be a chance of getting more faultier one.
Sent from my HTC One X using Tapatalk 2
Living in austria, where to check for such a repair center?
forumhookersdotcom said:
Dont replace it as you have no other problems. Go to HTC repair center and just fix it. If you replace there may be a chance of getting more faultier one.
Sent from my HTC One X using Tapatalk 2
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have to agree with that as well. but at the same time new batch of phones get send out so you never know. just go to HTC site and do a locator for your country my friend
shadehh said:
Living in austria, where to check for such a repair center?
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Click to collapse
Have a look at this . May be useful
http://www.htc-floorsystems.com/en/HTCGlobal/HTCOffices/HTCGermany/Contacts.aspx
Sent from my HTC One X using Tapatalk 2
Thank you all and especially goku80 for fast replies. Gotta love xda community
shadehh said:
Thank you all and especially goku80 for fast replies. Gotta love xda community
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no problem my friend. i feel your pain and know what you are going through. i will keep you updated with my one and what happens..keep me updated with yours as well
It amazes me some of the reasons people will find to return an otherwise perfect handset. Considering the amount of serious problems floating about this phone, I don't think a creak or 1mm gap between the bezel and screen constitutes a return. Get over it and enjoy the phone.
Eddzz!! said:
It amazes me some of the reasons people will find to return an otherwise perfect handset. Considering the amount of serious problems floating about this phone, I don't think a creak or 1mm gap between the bezel and screen constitutes a return. Get over it and enjoy the phone.
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oh really..seriously i wonder if you had a gap how would you feel about your perfect phone? everyone to their opinion. i can live with it no problem..but the fact knowing that it is there will bug the **** out of me hence why i am going through what i am right now
I had a creaky SGS for 2 years. I still have it now and it works and looks as good as it did on day one.
Eddzz!! said:
I had a creaky SGS for 2 years. I still have it now and it works and looks as good as it did on day one.
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well i will see what they say tomorrow..if they replace it for me all is good..but if they do not and want to fix it ehh i kinda have to think twice being without my phone for a week
Ive heard that the one x was made in 2 different countrys taiwan and china... china being the worst built ones buttt I must have a really faulty dhd. I've had it for 10 months now and my screen moves, doesn't fit right on the phone as there should be a lip round it but isn't my speaker isn't straight so is sloping. Looks like the cnc machine hasn't cut it right. Power button is really recessed too far in..... I think a little sqweek is nothing to really worry about if the screen falls out then ya I'd send it back.
Sent from my Desire HD using XDA
htcmodteam said:
Ive heard that the one x was made in 2 different countrys taiwan and china... china being the worst built ones buttt I must have a really faulty dhd. I've had it for 10 months now and my screen moves, doesn't fit right on the phone as there should be a lip round it but isn't my speaker isn't straight so is sloping. Looks like the cnc machine hasn't cut it right. Power button is really recessed too far in..... I think a little sqweek is nothing to really worry about if the screen falls out then ya I'd send it back.
Sent from my Desire HD using XDA
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well that is what worries me about the whole damn thing..if it gets to hot to soon and in two months down the line the screen actually does fall out
TBH ive just checked mine and it does have a slight gap with lint building up already (bare in mind ive had this phone 2 days) Also have the yellow blotch on the screen AND a dead pixel. This is by far the best phone ive ever owned...But my word these little niggles are grating on my moobs! Ive never had to send a phone off to a repair centre before but im not really willing to put up with the problems the phone has (however ridiculously small they seem to some ) You expect some software issues in an early batch, but dead pixels, discoloured screens, gaps occuring out of nowhere between the screen, its a bit much really! Im gunna have to get it sent off soon i think, gutted!
how do you clean the dust build up?
abuds87 said:
how do you clean the dust build up?
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Use a screwdriver.
P.S. http://forum.xda-developers.com/showthread.php?p=27066789
abuds87 said:
how do you clean the dust build up?
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Vacuum cleaner with a soft piece of cloth on the vacuum tube to avoid scratches.
Just another option
To the OP: May I ask what serial your phone has?
Cheers.
Eddzz!! said:
It amazes me some of the reasons people will find to return an otherwise perfect handset. Considering the amount of serious problems floating about this phone, I don't think a creak or 1mm gap between the bezel and screen constitutes a return. Get over it and enjoy the phone.
Click to expand...
Click to collapse
Do you even realize how big 1mm is?!!!! Get a ruler and see please....
I doubt even a blind person could enjoy a phone with a gap big as that. You would not just see this, but also feel.
I have a gap that's about 0,1-2 mm big (measuring with paper, which is about that in average I think 0,1 till 0,3 I think but also not sure) and its around the whole screen on both sides of the ring.
Ugh...1mm...
But seriously guys, how big are the gaps it makes you return it?
I mean should I return it with 0,1 mm ? (maybe less) seen a bigger gap on SGS 2.
Hi, so I dropped my One X on the road and before I noticed it, I stepped on it.. It's the first time my phone is damaged after more than a year of using it. Aside from having scars all over it's white body, nothing much happened to the camera, audio, etc.
The bit that I cannot live with is a small burn line that appears yellow and red/pinkish on the center right edge on the screen, it appears more on white backgrounds i.e. browsers, etc.. It's really annoying, I have no warranty nor insurance, and I have no clue on what it actually is.
Can anyone give me a clue on what exactly is it, how to fix it, and how much would it cost? Thanks.
Pluto said:
Hi, so I dropped my One X on the road and before I noticed it, I stepped on it.. It's the first time my phone is damaged after more than a year of using it. Aside from having scars all over it's white body, nothing much happened to the camera, audio, etc.
The bit that I cannot live with is a small burn line that appears yellow and red/pinkish on the center right edge on the screen, it appears more on white backgrounds i.e. browsers, etc.. It's really annoying, I have no warranty nor insurance, and I have no clue on what it actually is.
Can anyone give me a clue on what exactly is it, how to fix it, and how much would it cost? Thanks.
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Ah, bad... I think that you damaged screen, so it's hardware and only fix is screen replacement...
nikola016 said:
Ah, bad... I think that you damaged screen, so it's hardware and only fix is screen replacement...
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Oh noes, I was planning to sell it and get a Nexus 5 after a couple of weeks, but looks like I'm never gonna be able to sell it now.
Any idea how much will a screen replacement cost me?
Pluto said:
Oh noes, I was planning to sell it and get a Nexus 5 after a couple of weeks, but looks like I'm never gonna be able to sell it now.
Any idea how much will a screen replacement cost me?
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Click to collapse
I don't know, in my country is 150-200 euros
Pluto said:
Oh noes, I was planning to sell it and get a Nexus 5 after a couple of weeks, but looks like I'm never gonna be able to sell it now.
Any idea how much will a screen replacement cost me?
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Click to collapse
here you are man there is even the back cover if u want
One X replacement
I think the colouration is due to permanent pressure applied on that part of the screen. Perhaps when you stepped on it you caused some internal component to shift and apply pressure on the screen from inside. I suggest getting a replacement back cover (pretty cheap), open the device, unscrew the motherboard and rescrew see if the pressure point is relieved. Then go ahead and replace the cover and theres a good chance all will be back to normal.
There's a ton of disassembly videos on YouTube. It's pretty easy - I just did it for the first time this week to swap a damaged battery.
Sent from my HTC One X using Tapatalk