1 for 1 replacement - Singapore - HTC One X

Anybody from Singapore who has successfully done a 1 for 1 replacement?
I sent my phone last Tuesday, April 3rd, because there was a blue patch in the screen. It was approved for replacement. However, it will take 2-3 weeks because of stock shortage.
I am not sure if this is an excuse only. But two to three weeks is unacceptable.
Your thoughts, please.
Sent from my HTC Incredible S using xda premium

flightposite said:
Anybody from Singapore who has successfully done a 1 for 1 replacement?
I sent my phone last Tuesday, April 3rd, because there was a blue patch in the screen. It was approved for replacement. However, it will take 2-3 weeks because of stock shortage.
I am not sure if this is an excuse only. But two to three weeks is unacceptable.
Your thoughts, please.
Sent from my HTC Incredible S using xda premium
Click to expand...
Click to collapse
SIS Malaysia also no stock..but they promise 1 week only

flightposite said:
Anybody from Singapore who has successfully done a 1 for 1 replacement?
I sent my phone last Tuesday, April 3rd, because there was a blue patch in the screen. It was approved for replacement. However, it will take 2-3 weeks because of stock shortage.
I am not sure if this is an excuse only. But two to three weeks is unacceptable.
Your thoughts, please.
Sent from my HTC Incredible S using xda premium
Click to expand...
Click to collapse
got the phone last tuesday..
i got my replacement phone today.. impossible for them to be out of stock.. this is a FLAGSHIP model..

Which Telco would that be?
Sent from my HTC One X using XDA

Not sure if Telco (Starhub / Singtel / M1) would matter because the replacement phones will come from distributor.
In my case, SIS.
They shouldn't take 2-3 weeks, that's just plain unreasonable.
Sent from my HTC Incredible S using xda premium

There's a chance it can go out of stock imo. I notice starhub and m1 removed the phone from their online store. Galaxy note and s2 did at a time went out of stock as well. Just bad luck I think. Just bang the table when u got it back and insist they extend the warranty!

Great advise. Thanks!
Sent from my HTC Incredible S using xda premium

flightposite said:
Anybody from Singapore who has successfully done a 1 for 1 replacement?
I sent my phone last Tuesday, April 3rd, because there was a blue patch in the screen. It was approved for replacement. However, it will take 2-3 weeks because of stock shortage.
I am not sure if this is an excuse only. But two to three weeks is unacceptable.
Your thoughts, please.
Sent from my HTC Incredible S using xda premium
Click to expand...
Click to collapse
do request that they return the phone and inform them that u still intent to replace the phone and will do so in 2 weeks when the stock arrives.. make sure they give u written confirmation that they will allow the replacement when the stock arrives.. if they refuse, tell them that u want a refund for the phone..

Related

Just ordered from dailysteals ..

anybody have any horror stories about them? i saw a lot and one even shipped with a broken screen .. i ordered the white galaxy nexus figuring its too new to be used but let me know what you think about them !
mcguinness89 said:
anybody have any horror stories about them? i saw a lot and one even shipped with a broken screen .. i ordered the white galaxy nexus figuring its too new to be used but let me know what you think about them !
Click to expand...
Click to collapse
dude you need to check other threads first and ask there rather then just making new threads. this subject has already been spoken about. it is apparently about a 2 week wait for them to ship/for buyer to receive item and they dont really update you well on the status
Just be patient. I ordered from first batch. Took a week but I had no issues.
Sent from my Galaxy Nexus using xda premium
Got mine from them - no problems at all...
No problems here..the phone froze when I first booted it up and required a battery pull (just a bug in the early ICS builds I assume)...updated, rooted, and no problems since.
I ordered mine from there the last time around. It took a while to show up (seemed like forever!), but it did show. And I've been happily ever after since.
Got mine from them. I bought last minute so mine was last to ship. Was a UK Korean model. Some earlier batches that shipped from them were from china but other than not getting a Chinese one, it was brand new. Seal wasn't even broken. They just take forever. Don't cry when you don't get amazon service and you will get a very good deal.
Sent from my Galaxy Nexus using xda premium
Jayrod1980 said:
Got mine from them. I bought last minute so mine was last to ship. Was a UK Korean model. Some earlier batches that shipped from them were from china but other than not getting a Chinese one, it was brand new. Seal wasn't even broken. They just take forever. Don't cry when you don't get amazon service and you will get a very good deal.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
They ship slowly but it comes as described.
Sent from my Galaxy Nexus using Tapatalk
3 weeks will go by fast.
Sent from my Galaxy Nexus using XDA Premium App
I'll rather order from Amazon if your in the states. Since Amazon have their "Fulfilled By Amazon " which means its already here in the states for faster shipping.
Order it on Tuesday. Got it Wednesday morning .. that's with overnight shipping, they have free two day if you sign up for Amazon prime .. I only paid $626
Sent from my Galaxy Nexus using xda premium

Sending phone back to samsung under manfacturers warranty

Im having some hardware issues.
If i get a replacement from samsung, roughly how long would it be before i recieved the phone back?
For anyone who has any sort of experience with this, your feedback would be greatly appreciated
Sent from my SGH-T989 using xda premium
Thru the warranty they send you the phone overnighrt. Usually you'll get it by the next day or the day after. Then after you receive it you send your defective phone via the same box the new one arrived.
Sent from my SGH-T989 using Tapatalk 2
elflip88 said:
Thru the warranty they send you the phone overnighrt. Usually you'll get it by the next day or the day after. Then after you receive it you send your defective phone via the same box the new one arrived.
Sent from my SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
You're thinking thru T-Mobile buddy, thru Sammy you need to send your device in 1st and its usually a 1 week turnaround.
Sent from my SGH-T989 using XDA Premium App
Why would you send the phone to Samsung,when you can have it replaced much quicker through T-mobile? It doesn't matter where you bought it as long as you're a T-mobile customer.
Allen K said:
Why would you send the phone to Samsung,when you can have it replaced much quicker through T-mobile? It doesn't matter where you bought it as long as you're a T-mobile customer.
Click to expand...
Click to collapse
You can only get a replacement through T-mobile if you have their insurance plan, otherwise you have to go through the manufacturer. You're **** out of luck if you don't have a receipt though. They don't care about the manufacture date on the phone, only the receipt.
01010001 said:
You can only get a replacement through T-mobile if you have their insurance plan, otherwise you have to go through the manufacturer. You're **** out of luck if you don't have a receipt though. They don't care about the manufacture date on the phone, only the receipt.
Click to expand...
Click to collapse
Um no. If you bought from t mobile and chose to not take their insurance you still have a one year warranty rhat can be claimed. Through Tmobile by either calling csr reps, online chat or going to the store. Whomever told you otherwisenis misinformed.
Sent from my SGH-T989 using XDA
I did send my Samsung nexus S for warranty work to Samsung and it took about 3 weeks till i got it back. Since then i have learned to always have a decent backup phone.
And this from Samsung not TMobile.
Sent from my SAMSUNG-SGH-T989 using xda premium
Mines took about 7-8 days. They did free 2nd day shipping both ways for me though. Got mines back better than the way I received it too lol. They replaced my cracked bezel, even though I didn't say that was the problem with my phone.
Muff Burner said:
You're thinking thru T-Mobile buddy, thru Sammy you need to send your device in 1st and its usually a 1 week turnaround.
Sent from my SGH-T989 using XDA Premium App
Click to expand...
Click to collapse
Lol sorry read the post wrong,
Sent from my SGH-T989 using Tapatalk 2

HTC Media Link HD [Phones4u / DAP Free Gift]

Hi,
I'm eagerly awaiting delivery of my Media Link HD - but not heard a word out of P4U yet....has anyone else heard anything?
Danny
There being shipped 24th April
Sent from my LT26i using XDA
I was wondering, does this work with any tv? Since some tv's have limited codec's (like my sony HX923) this could be a dealbreaker for me.
As far as I know it's simple HDMI connection, so works with any HDMI TV.
I was told up to 28 days after the phone was delivered at release
skanj said:
There being shipped 24th April
Sent from my LT26i using XDA
Click to expand...
Click to collapse
Nice, have you had an email....I've heard nothing so far?
Sent from my HTC One X using XDA
Yeah same here mate, havent heard from them buggers. They first said that within 28 days and i emailed them last week about this and they said I'll get AFTER 28 days of the delivery. I've never had a good experience with them.
Spoke to them Saturday and they said all orders even if not a pre order would get it within 28 days from.contract start date. I would imagine we will see them a week or two after release which I'm led to believe is the 24th April.
Da-Bomb said:
Yeah same here mate, havent heard from them buggers. They first said that within 28 days and i emailed them last week about this and they said I'll get AFTER 28 days of the delivery. I've never had a good experience with them.
Click to expand...
Click to collapse
What sort of backwards company says that!? Saying AFTER 28 days could mean anything u can get it on the 29th day or 100th day
I would feel like a dumbass if I ever had to tell a customer that
Sent from my HTC One X using Tapatalk 2
From what I understand it is pretty immediately after 28 days as you have to stay connected to the network and pay the first months bill, although time will tell
still waiting here to hear about medialink. ive phone and i all i got was the 28days BS. also waiting for £50 refund and quidco from them aswell
Hi, anyone know when this media link is getting released?
Sent from my HTC One X using xda premium
well phone was released 5th April so 28 days isn't up yet,as for quidco it usually takes a number of weeks for the money to show doesn't it?
Is the media link in stock anywhere yet to buy? Cheers
Sent from my HTC One X using xda premium
jadaress1 said:
Hi, anyone know when this media link is getting released?
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
It has been delayed. The exact release date is currently unknown, but it could be towards the end of May. Annoying as I am really excited to see one of these in action.
Me too
Sent from my HTC One X using xda premium
HTC have nothing available when it comes to accessories for the one x.
HTC claims they will release the full range of by the end of this month, in Asia that is.
Sent from my GT-P7500 using xda premium
Just received mine today, pretty nifty.
Comes with a HDMI cable and another charger. The cable for HD Media Link is at least double the length of the one supplied with the phone.
And it's all in black.
Got mine today too. Just picked up from post office.
xavier2k3 said:
Got mine today too. Just picked up from post office.
Click to expand...
Click to collapse
Solitas said:
Just received mine today, pretty nifty.
Comes with a HDMI cable and another charger. The cable for HD Media Link is at least double the length of the one supplied with the phone.
And it's all in black.
Click to expand...
Click to collapse
Where did you guys order it from? I can't seem to find it anywhere?

Verizon warranty experience

I changed this into a my progress thread. I have verizon and insurance.
I tested everything on the phone over a 24hr period. And here is progress.
Still using phone 2 as of now.
Phone 1 - random reboots.
Phone 2 - proximity sensor failure, vertical banding
Phone 3 - 2-3 screen purple, loses full signal and data then comes back. Few times a day. Basically like a ping out. Timeout. Whatever.
Phone 4 - coming tomorrow 8-15 maybe this one will be good!
Phone four is good so far! No data drops. Good screen. Korean model.
imablackhat said:
okay so i have verizon, i went back stock to warranty my phone locked it back up and everything, called verizon and they are sending a refurb to my house overnight.
question is, i'm ocd about my phones, they say its a refurb and they don't know if its been used and has gone over a 100 point inspection. but has the screen ever been touched and such? scratched etc.??
im sending back because i have issues with proximity sensor in the phone and defect screen.
this is going to be my third replacement, my second however i did within the 14 days of buying the phone so they gave me a new one off the shelf.
Click to expand...
Click to collapse
I have had 3 replacements. All looked new! No scratches just a little dust hahah. Had to send two back due to weak signal and loss of data. My third one works fine!
Sent from my Galaxy Nexus using xda app-developers app
imablackhat said:
okay so i have verizon, i went back stock to warranty my phone locked it back up and everything, called verizon and they are sending a refurb to my house overnight.
question is, i'm ocd about my phones, they say its a refurb and they don't know if its been used and has gone over a 100 point inspection. but has the screen ever been touched and such? scratched etc.??
im sending back because i have issues with proximity sensor in the phone and defect screen.
this is going to be my third replacement, my second however i did within the 14 days of buying the phone so they gave me a new one off the shelf.
Click to expand...
Click to collapse
I've had 14 replacements. I've had only one that didn't look brand new and that was due to the protectors shifting when it shipped. They are pristine when you get them.
Sent from my Galaxy Nexus using Tapatalk 2
Gahh Its Lee said:
I've had 14 replacements. I've had only one that didn't look brand new and that was due to the protectors shifting when it shipped. They are pristine when you get them.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Holy crap.... 14 replacements? Why did you go through so many?
Sent from my Galaxy Nexus using Tapatalk 2
I got my phone replaced once for screen ghosting. I'm almost certain this "refurb" is BRAND NEW. They even re-apply the oliophobic coat. I'm very pleased with Verizons return department and I'm pretty sure the lemons people got weren't verizons fault.
Sent from my Galaxy Nexus using xda app-developers app
Every time I get a refurbished from them it all ways has the plastic on the screen and plastic around the edges
Sent from my Galaxy Nexus using xda app-developers app
Smokeey said:
I got my phone replaced once for screen ghosting. I'm almost certain this "refurb" is BRAND NEW. They even re-apply the oliophobic coat. I'm very pleased with Verizons return department and I'm pretty sure the lemons people got weren't verizons fault.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
whats this coat your talking about?
my first replacement was within the 14 day period, my phone was randomly rebooting every day.
this is going to be my third nexus, this time proximity sensor doesn't function even after recalibration and such.
i'm just worried that i'm going to get a phone worse off then my current. since there are so many bad ones out there, and i've heard of horror stories of refurb nexus's on youtube and such.
I would trust a refurb from Verizon over a new unit. They're all tested thoroughly and any parts replaced are new...
You would think that however there are tons of people who go through more then four replacements trying to get a good one from Verizon. There are videos of un boxing and having issues from first power on.
Sent from my Galaxy Nexus using Tapatalk 2
Foxy Roxy said:
Holt crap.... 14 replacements? Why did you go through so many?
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Everything from defective screens to a totally borked antenna. Got one scratched to hell too.
Adamallica said:
I would trust a refurb from Verizon over a new unit. They're all tested thoroughly and any parts replaced are new...
Click to expand...
Click to collapse
i honestly don't believe this being I was sent a refurb that had a trashed antenna and couldn't ever receive signal.
Sent from my Galaxy Nexus using Tapatalk 2[/QUOTE]
Sent from my Galaxy Nexus using Tapatalk 2
Got my first replacement today everything is working as intended so far.
Edit. Only thing I can find is sometimes radio timeout. I'm on jelly bean. And it'll say full service and 4G or whatever and then ill try to do something with Internet and ill lose service completely timeout and it'll reconnect.
Is this normal? Gonna test it for another day before I return.
Sent from my Galaxy Nexus using Tapatalk 2
Got a gnex coming overnight from vzw to replace my gf's gnex with a faulty charger port
Sent from my Nexus 7 using xda premium
when one reports to Verizon about a fault in the phone and they send you a refurb/recertified phone, do I send them my current phone first or I can just sit on it and ask for a replacement and just walk to a verizon store and return there?
Philosophre said:
when one reports to Verizon about a fault in the phone and they send you a refurb/recertified phone, do I send them my current phone first or I can just sit on it and ask for a replacement and just walk to a verizon store and return there?
Click to expand...
Click to collapse
You have 5 days or so to ship the faulty phone back upon receiving your new phone. They pay for the shipping both ways. If it is faulty just tell them you have already wiped data etc....battery pull blah blah blah so they don't make u do it and you aren't tied up on the phone. So glad I pay the $6.99 for TEC from asurion on both my lines. This process the few times I have had to do it is relatively painless.
Sent from my Nexus 7 using xda premium
Just delt with them again on the phone. The woman said I can mail it back tomorrow morning and they will mail the next one out before they receive the old return as in they are going to mail the next one tomorrow as well. Is this true or is she bs.?
Sent from my Galaxy Nexus using Tapatalk 2
Sent from my Galaxy Nexus using Tapatalk 2
imablackhat said:
Just delt with them again on the phone. The woman said I can mail it back tomorrow morning and they will mail the next one out before they receive the old return as in they are going to mail the next one tomorrow as well. Is this true or is she bs.?
Sent from my Galaxy Nexus using Tapatalk 2
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I've had three phones out at once before so I guess so
Sent from my Galaxy Nexus using Tapatalk 2
Next one comes in tomorrow! Woman on the phone said she flagged my number to make sure they do a good inspection since it's my fourth one. Haha okay lady.
Sent from my Galaxy Nexus using Tapatalk 2
90% of warranty exchanges are garbage.

[Q] Warranty

If T-Mobile stopped caring the Galaxy S3 Pebble Blue 16 GB and replaced it with the Titanium Grey version; and a manager said the warranty replacement is on backorder; and the Pebble Blue hasn't been in stock for at least 2 months, does that mean I will still get a Pebble Blue one since it was my original phone?
nviz22 said:
If T-Mobile stopped caring the Galaxy S3 Pebble Blue 16 GB and replaced it with the Titanium Grey version; and a manager said the warranty replacement is on backorder; and the Pebble Blue hasn't been in stock for at least 2 months, does that mean I will still get a Pebble Blue one since it was my original phone?
Click to expand...
Click to collapse
If they don't have it in stock they will send you the titanium gray. Login to your my T-Mobile account and look under orders to see what they ordered for you.
Sent from my SGH-T999 using Tapatalk 2
My bet is you will still end up with blue. Maybe out of stock for new but I'm sure there are plenty of rebuilt ones for warranty replacement. Usually when you return a phone it goes to a rebuild factory and get a few things replaced like charger port and power button and things like that. and than they use those for replacement. Of cause I'm not talking about "recent purchase" but warranty replacement. Keep us posted.
Sent from my SGH-T999 using xda premium
myowin said:
My bet is you will still end up with blue. Maybe out of stock for new but I'm sure there are plenty of rebuilt ones for warranty replacement. Usually when you return a phone it goes to a rebuild factory and get a few things replaced like charger port and power button and things like that. and than they use those for replacement. Of cause I'm not talking about "recent purchase" but warranty replacement. Keep us posted.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
He was told that they are out of stock on refurbished blue s3's. They don't give new phones for warranty replacements so they wouldn't have told him their inventory on them. This happened to me with my s2. They were out of refurbished black ones so they sent me a brand new white one. It depends on how long it is going to take for them to get you the original color/how far backordered they are.
Sent from my SGH-T999 using Tapatalk 2
I just hot off the phone with t Mobile. Not real happy. They are out of stock on s3. They are back ordered with no eta. I asked is there a different color or something else they can do? She was no help. Ill be leaving town Monday and looks like ill have to dig up an old RAZR i have somewhere. Very disappointed in Tmobile. Pay warranty and insurance month after Month after Month. Need a replacement one time and this is the service they deliver. Shame on you rmobile. Pi$$ poor.
Sent from my Nexus 7 using xda premium
I actually just talked to them today to replace my white one. After issues I had with a waaranty replacement they offered me a brand new one but since they are completely out of the white one they offered me the titanium. I don't care about the color its the same phone. I didn't care for the blue ...so . but they lady told me as far as she knew the white was out of stock and they only had the gray or blue but blue was backordered. I must have gotten the. Last titanium . . Maybe they are getting rid of the. For the lte version.
Sent from my Nexus 4 using xda app-developers app
I begged would they send whatever color they had. Ill be gone Monday for 2weeks and need a phone with net. Now I'm stuck with my old centennial wireless moto flip phone from about 8yrs ago.
Sent from my Nexus 7 using xda premium
monkeypaws said:
Maybe they are getting rid of the. For the lte version.
Click to expand...
Click to collapse
Dang, but the silver lining might be that you get a T999L model as warranty replacement due to their inability to provide a T999 model. Just have to wait until April to receive your replacement phone.
SeaFractor said:
Dang, but the silver lining might be that you get a T999L model as warranty replacement due to their inability to provide a T999 model. Just have to wait until April to receive your replacement phone.
Click to expand...
Click to collapse
Well for me actually they overnighted it. So I'm getting my replacement new phone Friday 22. It'll be a new phone not refurb. Huge conflict spending three days with customer care and loyalty dept.
Sent from my Nexus 4 using xda app-developers app
I called Tuesday got a blue one on Friday......
Sent from my SGH-T999 using Tapatalk 2
Called last Friday and got my issuance replacement Tuesday. They ran out of the s2 so I got and upgrade to the white s3 . Lucky me, though it's a refurbished Chinese one
Sent from my SGH-T999 using xda premium
Still waiting for mine to be shipped. Ridiculous service for 799 insurance
Sent from my SGH-T999 using xda premium
Got my titanium yesterday earlier than expected and it looks way awesome compared to the white. Also got credited back the full price of thebphone and what I spent shipping back my n4. 0pretty good day for me. Almost 5 calls to tmobile in less than 3 days. But glad that mess is over.
Sent from my SGH-T999 using xda app-developers app
I'm getting absolutely livid. Still no phone shipped. Ill be leaving town now with out a phone I'm paying for.
Sent from my Nexus 7 using xda premium
mike102871 said:
I'm getting absolutely livid. Still no phone shipped. Ill be leaving town now with out a phone I'm paying for.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
They sent my phone to me on the 21st. I got a bad IMEI and I still cannot get it unblocked. They told me 48 hrs on 3/21, 24 hrs on 3/23, and then 24 hrs on 3/25. Sounds like they cannot do jack for me. I have to wait till like 6pm ET tomorrow if not, call and get them to send me another phone and I sent this POS back to T-Mobile. My parents are pissed that T-Mobile is treating my like crap. $400 for an S3 that I paid out of pocket from work during the summer down the drain. Bad luck for the college student, smh.

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