Facebook Chat not working? - Windows Phone 7 General

Hello,
for me (and some other users from Germany), Facebook Chat has not been working for several days.
It simply shows all Facebook contacts as beig offline. This is the case both in Windows Phone and Windows Live Messnger (all instances).
I don't think Microsoft hat acknowledged the problem but I also did not find a similar thread here.
Does Facebook Chat not work for anybody else as well? If so, where do you live?

All systems go here in Chicago

.i'm having the same problem.
.i'm in malaysia

Apparently Microsoft or Facebook fixed this issue as it is working again for me and many other users from Germany.

I have the same problem on 2 phones. Romania

I'm from germany and the problem does still exist for my hd7 phone.
p.s. i still didnt switch to the new timeline view till now. maybe thats the cause of the problem?

dtuna said:
I'm from germany and the problem does still exist for my hd7 phone.
p.s. i still didnt switch to the new timeline view till now. maybe thats the cause of the problem?
Click to expand...
Click to collapse
Yes some people noted that after they switched to timeline it worked again, but I have had timeline since months and I did not change anything to get Facebook Chat to work again.
Might be worth a shot but to be honest I think it is just a coincidence.

BTW guys do you use it on 2g or 3g or wifi?
Any battery drains?

wujuu

same problem for me..

what is happening here, anyone got a fix for this?
.it's really bad

I think it has something to do with facebook, I have had "chat not available
" on my laptop off and on for about a week.

Related

Windows Live Messenger not delivering messages

Hello,
Since a few days, my Windows Live Messenger stopped delivering messages. I am able to log on, to see online contacts, but not to chat with them. They are not able to send me messages either. All messages are bouncing back after a few minutes ("The following message could not be sent: ...").
All other internet applications (opera, skype, ...) are working fine at the same time.
At first I thought I messed up with some settings, so I hard reset my Blackstone. But this did not solve.
So I thought it was a network problem (maybe a filter from my network operator). But the problem held also using my home wifi connection.
I also tried to update the Windows Live component, following this link: http://wl.windowsmobile.com which actually worked and updated Windows Live to v10.06.0046.0800, but I still have the same problem.
Any idea? Someone else is not able to log on since about 1st May 2009?
EDIT: I tried another Live ID which I have, and on that one, everything works! But I don't want to use that... I have my emails and contacts on the other!!!
Any suggestion/help appreciated. Thanks!
maTTeo
Hi
I have also had problems with Windows Live for the past couple of days.
I was using it to get hotmail (mails delivered as they arrived, so data connection was always on).
It was working fine for about two weeks. The suddenly from past 2-3 days, my battery was losing charge very fast (30% gone in 4 hrs or so).
I though it was some application I has installed, so I did a hard reset. After that I realized that Windows Live was the problem. Basically it was not able to connect frequently and ate battery retrying.
So since past few days, probably something is wrong with Microsoft servers.
Anyway I kicked out Window Live and battery life is back to normal.
Looking for another push mail option now...
this is a general problem it happens on all my htc devices [tytn2 s630 htc hd]
it is probably due to the latest update for the desktop version of windows live messenger it doesn't support the windows live of the mobile phones we will wait for an upgrade to solve this problems [best wishes ]
hoss_n2 said:
this is a general problem it happens on all my htc devices [tytn2 s630 htc hd]
it is probably due to the latest update for the desktop version of windows live messenger it doesn't support the windows live of the mobile phones we will wait for an upgrade to solve this problems [best wishes ]
Click to expand...
Click to collapse
Do you think that all the people who are using an HTC phone cannot use Live Messenger these days? Wow. I cannot believe that Microsoft does not do something immediately. Actually, I cannot believe that I did not manage to find a forum or blog on microsoft.com for Windows Mobile support... the only blog I found has the latest post dated Aug 2008. This is quite disappointing to me.
Anyway, hope that the update (or the workaround) will arrive soon.
Cheers
maTTeo

[Q] Google Goggles

Does Google Goggles work for anyone on the DHD?
I have installed it but when I try and use it, it takes a picture, says it is "Analyzing" and then comes up with "Connection problem (error code 503)" every time.
FWIW I am in the UK on Orange
MOD EDIT: Moved to General
Cheers,
M_T_M
Works perfectly here. Did you try thru wifi?
mwright said:
FWIW I am in the UK on Orange
Click to expand...
Click to collapse
works for me, im in the uk and on tmobile
Works perfectly no errors Vodafone UK WiFi and 3g
Sent from my Desire HD using XDA App
Works ok on O2 UK.
I have the same problem.. also on Orange. Works fine over Wifi though.
Runs perfectly here -> T-mobile, The Netherlands
I have exactly the same issue, I'm on Orange too. Works just fine on WIFI. Grrrrr. *shakes fist at Orange*
Orange blocks
Damn!
You are right - it works with WiFi turned on but not just using GPRS.
Orange must be blocking it for some reason.
I will have to try and find out why and if it can be "unblocked".
Wish me luck!!
Regards
Mike
seems to be an issue with the ports which we need to 'manually' open up.. some people have reported similar issues they've had whilst using google goggles on some cellular networks rather than wifi
shame really.. i have no idea how to fix this.. i am probably the worst person when it comes to issues such as this - i don't know my ports from my pots
anyways.. i hope someone can figure this out soon.. google goggles is a major app.. shame if we can't use it whilst out and about to make our friends go 'ooh'! and 'ahh'! and finally jump aboard the android ship from iphone!
p.s. this is my 1st post here i believe - so please be gentle with me lol.. also nice to meet you all
I have the same problem. wifi works. Orange GPRS doesn't.
Someone at Orange help, please.
Well just spent 30 mins on the phone to CS with little success. Not really their fault since they do not understand deep technical issues.
The rep has promised to get someone from Tech to ring me back - but there is a huge queue apparently.
Regards
Mike
Orange Data Support
Well, true to her word, I did get a call from 2nd line support.
We had a long discussion about the problem. She lso saw the problem herself by using her phone with an O2 and then an Orange SIM. It worked fine on O2 and failed on Orange!
Problem now passed on to the data support team who will look at it and (hopefully) et back to me within 72 hours.
Will keep you all posted as and when.
Regards
Mike
Had another call from Orange 2nd level support today.
Apparently they won't look at the problem because it involves a third-party application! Well of course it does - I told them it does!
They suggest that I contact Google and ask them to look at the problem - what the h**; are they going to do. It isn't THEIR problem since the application works fine on most (all?) other network and on WiFi.
Anyone here have any clout with either Orange or Google care to take this further cos I don't really know where to go next.
Regards
Mike
I'm just another Orange customer but I submitted an online query with Orange to get this looked at yesterday, pointing out that customers on other networks don't seem to have any issues and that the app works over wireless.
Fingers crossed...
I have just updated Google Goggles and seems to work fine to me using UK Orange 3G. Can anybody else confirm?
Has anyone noticed that Google Goggles likes to eat the battery as well, I've noticed its taken a good 10% of my battery constantly even when I force stop it. :s
Started working for me on Orange 3G too. Looks like it's fixed
Yup, seems to be fixed in the latest update! Well done Google! Shame I had only just logged a call with Orange moaning that it must be a bug with their network
works perfectly for me using both wifi and 3G

Integrated messenger and Sockets in WP7

Hi everyone,
I have recently updated to 7720, but i've been using 7712 for a while
and i have noticed something in the integrated messenger,
which it doesn't keep u online, and what i mean by that you literally go OFFLINE
which makes me wonder, where is the push notifications in that ?
i want to put my phone locked in my pocket and keep receiving IMs
scenarios i have tried : Tested on wifi and 3g
Assuming that i have just booted my phone then i did
* Messaging >> Connecting >> Connected >> Check who is online
Then :
1-lock the phone, and put it a side after 5 min u check it again and it is connecting which means u were off
--OR
2-press the menu button( which puts messaging in back ground) go to any other APP (IE9 for example) then u go back to messaging either by using menu key or holding the back button, and again u see connecting
so basically if u lock the phone or not, when u put the messaging in the background it eventually disconnects you,
why ? battery saving i think
and yes, in both scenarios i had the Live messenger also running on my PC with different email and i saw my main email going OFF after a while and also stops getting the push notification(messages)
i have done some searching regarding this, and what i found is, when you put the program in background even in mango you cannot leave ur connection sockets open,even in first party app ? (integrated messenger in this case)
for 3rd party apps,what u can do is creating an agent which can run every 30 min for 20 sec, but isnt that bad ? getting an INSTANT message after 30 min ?
PS : If you stay on messaging without locking the screen nor putting it in the background, you stay connected
Please do post you opinion
Regards,
Put my phone aside for an half hour and still connected (verified by WLM showing me signed into two places and ALSO on phone - no "connecting" on mine, if I open messaging "Signed in (available)" appears on top). So it must be you, your carrier, or anything else, no problems on mine
Mine also always ONLINE on 3G, not on WIFI.
My FB chat stays online until i go offline, not sure what your doing thats making you go offline
It could be that the "phone" is disconnected but the live server isn't and if you get a im then it will push to the phone
way should the phone stay connected if it is on lock ?
you still get your push notifications.
Well i have tried and i have done so many experiments,
Some of u have pointed that my network carrier has something to do with it
but i highly doubt it, becoz i also have an iphone on same network, its fine :\
@ceesheim : i have tried that, i receive messages when i reconnect
Edit : Carrier "Etisalat" Dubai , Samsung Omnia 7
It works fine for me.
I get Facebook Chat, Facebook Notifications and WLM Notifications when the phone is locked.
Doesn't matter if I'm on Wifi or EDGE/3G.
Works fine on mine too.. Get notifications similar to txt notification..
Sent from my LG Optimus 7
I don't see anything running under background tasks. Why is that so?
Bcoz those is for 3rd party apps, and integrated messenger is.. Well integrated. Part of d system.
Sent from my LG Optimus 7
i dont see any battery life improvements in mango. why?
Isn't that good?
Sent from my LG Optimus 7
mine is doing the same thing but bear in mind lately my carrier is having 3g, until its stable i can only assume its doing the same thing loging on and off.
Confirmed, that the problem is in the service provider as i tried a different sim of another provider it worked fine,
i've been calling the company regarding this problem since two week and they are trying to convince me that there is no problem from their side its only from my phone.
seriously how crapy is that...
abukaff said:
Confirmed, that the problem is in the service provider as i tried a different sim of another provider it worked fine,
i've been calling the company regarding this problem since two week and they are trying to convince me that there is no problem from their side its only from my phone.
seriously how crapy is that...
Click to expand...
Click to collapse
Maybe your network doesn't allow constant connection to 3G and disconnects you when idle, to stop too many connections or something.
nope, no issues here get Facebook messages in the same manner as SMS.
ceesheim said:
It could be that the "phone" is disconnected but the live server isn't and if you get a im then it will push to the phone
way should the phone stay connected if it is on lock ?
you still get your push notifications.
Click to expand...
Click to collapse
the messenger works with Microsoft direct push technology.
brummiesteven said:
Maybe your network doesn't allow constant connection to 3G and disconnects you when idle, to stop too many connections or something.
Click to expand...
Click to collapse
yes it may be the cell towers.depending on the cell tower operation, some may disconnect yr data when, Idle to save on bandwidth. Too many people connected to 3g puts immense stress to the tower.
abukaff said:
Confirmed, that the problem is in the service provider as i tried a different sim of another provider it worked fine,
i've been calling the company regarding this problem since two week and they are trying to convince me that there is no problem from their side its only from my phone.
seriously how crapy is that...
Click to expand...
Click to collapse
I myself from Dubai and on Etisalat carrier. I experienced a similar issue, i've since then turned off 3G and went completely on EDGE....
Also, i turned off WIFI.....etisalat 3G service is kind of flaky in many areas however the Edge seems to run fine.....
from windows phone OS it does drops wifi on screenlock....so messenger will signout....however if you are on DATA it shud keep the connection alive...but its not a perfect world n u mite signout ...
the other service provider DU i dont like them...voice quality sux...data service slow.
Lastly, i wonder how skype in future will work since....on 3G it'll eat up data so cant make calls....but on wifi if at screen lock it drops connection then skype friends will have hard time calling me.......so wats the solution?!?
Sorry Ive got a really noob question.
But where the heck is WLM? I go into messenger and I have my facebook chat, but I have no freaking idea where WLM is for messenging? I go to a WLM contact and it just gives me an option to send email.
I have the HD2 and 7720 RTM from XBMod and Yukis update rom method.

Data Problem since Mango

Hi Guys,
My phone has developed a pretty cripling problem since updating to Mango. I waited for the official update from my carrier without any forced tricks.
Basically my data connection is randomly dropping out. My phone will still display G/E/3G/H or whatever but there is no network connectivity. Nothing works and if i try a web page i just get connection/dns errors.
The only way to solve this is a soft-reset. Even flight mode on-off doesn't always seem to work.
I thought it was a bug on my network since Orange and T-Mobile share and that it may have had a problem switching between but i've manually selected my home network (Orange) and it's still happening.
So basically i'm now in a position where i have to manually check my data connection is actually working and if not, soft reset my phone. I can't be doing this, it's ridiculous having to re-set my phone numerous times a day!
Like i say this problem has only arrisen since Mango. I've read on the net a few others with this issue but no fix.
Are any of you guys experiencing something similar? Or know what I could try?
Thanks :/
I had that issue with WiFi for a couple of days after updating but it fixed itself. You might want to ask Orange for a replacement device if it stays like that.
I'm experiencing the exact same issue with my HD7 since a couple of days now. But I assume it's a hardware failure. My device is causing all different kinds of trouble like rebooting randomly several times a day, refusing to launch apps and so on. I'm going to send it in for repair.
Peew971 said:
I had that issue with WiFi for a couple of days after updating but it fixed itself. You might want to ask Orange for a replacement device if it stays like that.
Click to expand...
Click to collapse
It's odd i didn't notice it for a week after updating but then when i was out and about it dropped. Then every day since it's done the same thing.
So frustrating, it doesn't appear to be a localised network issue as it happened when i travelled around 100 miles away too!
Might give orange a call then and see what they say. Just seems a bit of a co0incidence that it's only happened after the Mango update.
Been on the phone to orange - They've sent me some network settings message, tbh i can't see it doing anything but they said if it carries on they'll just replace the handset.
Bit annoying really since other than this it's flawless.
I have the same problem, just restored back to pre-mango. no point being on Mango if i can't consume any data.
Spoke to Orange couple of days ago and "they said not our problem, call Samsung".
a joke.
k_aftab said:
I have the same problem, just restored back to pre-mango. no point being on Mango if i can't consume any data.
Spoke to Orange couple of days ago and "they said not our problem, call Samsung".
a joke.
Click to expand...
Click to collapse
Has restoring back fixed the data problem?
My sister also has an Omnia 7 on Orange and she has the same problem. So that's at least 3 cases Orange have been made aware of, I can only assume there are more.
I don't see any point retunring my phone as i assume when i update the replacement to Mango the same problem will arise.
Also do you have insurance with Orange? I was offered a replacement as i have the Orange care thing.
For reference,
I started a thread on the MS Answers site and a few others on Orange UK are
having the same problem.
http://answers.microsoft.com/en-us/winphone/forum/wp7-wppics/data-connection-problem-since-mango-update/1544a63f-7bf0-43fa-837c-7e89f10b86ab?page=1&tm=1319027651966#footer
If anyone here is suffering could they add their details to the list and mark it as "im having this problem too" to bring it to the attention of MS please?
Thanks!
I have a simfree omnia7 with an o2 UK SIM in it and I also have data connection problems since the mango update. It must be the phone coz it works fine on my desire HD with the same sim in it. Mite be time to get myself a titan instead me thinks.
Sent from my OMNIA7 using XDA Windows Phone 7 App
I just resolved this problem for my HTC Trophy!!!!
The cause seems to be that the APN settings where erased/blanked after the update to Mango.
I have a Vodafone branded HTC Trophy and my provider is T-mobile. After I supplied the APN settings from T-mobile, my data connection keeps on working!
Try it, maybe this helps!
APN settings can be edited through "Settings" - "Mobile Network (or Cellular)" - "edit apn" (scroll down!)
I have a similar problem on the Omnia7 with T-Mobile.
Sometimes my connection just drops, completely, no bars, no internet nothing. It'll come back after a few minutes though. I also have seen some similar problems to you with internet, displaying 3G+ but not actually loading anything.
I also seem to roam a lot now on T-Mobile Orange, even at home and when roaming I can't use the net at all.
Having said all this, I didn't force Mango but I was on the Developer Beta which (I think) means it just automatically upgraded to a generic Mango rom? I'm pretty sure T-Mobile have been slow with their updates, I've had mango since the first week release.

I've update to 7740.

I received the update information today afternoon,and finish it just now.NO big improvements,maybe some changes on details.
Do you get the update?
Model:Samsung OMNIA7
Location:China
15131331231 said:
I received the update information today afternoon,and finish it just now.NO big improvements,maybe some changes on details.
Do you get the update?
Model:Samsung OMNIA7
Location:China
Click to expand...
Click to collapse
I belive they make changes in Microsoft Exchange Sever (Email services) ,also fixed the Notifications status errors and someother stuffs.
HTC Titan UK, have just updated.
I've just been pushed the 7740 update to my 7 Pro, nothing particularly major.
I'm praying that it fixes the live tile and artist pictures on Zune though, the live tile has been stuck for weeks now and it seems to have lost all the artist pictures from stuff I bought from the phone!
Nice to see.
I have a Samsung Focus, but havent resived any update!!! any ideas?
Am just updating my Nokia Lumia 800 (on orange Uk) now to 7740.16. In the blurb just say it's fixing an email issue with Microsoft Exchange Server 2003
...got it too..............
Updated. Didnt feel anything faster. For me, useless update
Thanks for the info.. I also got the notification on my phone but I don't even care to upgrade to this version.. Coz I don't want to go through all that 3 hours of 'backup' as Microsoft likes to call it, which basically backs up nothing.
Sent from my OMNIA7 using XDA Windows Phone 7 App
Heh, I updated yesterday and now my Internet is barely working, weather is on wi-fi or 3g. Lucky me! I've been meaning to factory reset this phone for quite some time since it has been giving me problems updating and downloading some apps on the marketplace, plus I can't download podcasts at all, yet can stream them.
I got the update on my LG Optimus 7. Didnt do it as I was feeling lazy. It supposedly brings two changes on O7(Activesync message forward issue and some Voicemail issue)
Didnt get the update on my Samsung Focus.
could not update to 7.10.7740
how can i update my half bricked hd7?

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