Help plz. Got big problems with network connectivity - HTC One X

Got phone today from expansys. Unbranded, sim free.
Have big problems with connectivity. As I insert sim card my brand new one x signs to my mobile carrier. But after sec or two it disconnects. I get massage: preparing sim card. At that time it has no signal.
Than after 30 seconds it connects again for sec or two. Disconnects. And again and again...
After awhile it stops with no connectivity...
Did factory reset few times. Not better.
Tried sim card in different phone. It's ok.
1.26.401.2 fw
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Is it normal that there is no radio version in bootloader?
Should I get replacment or wait for OTA?

No idea?
Sent from my HTC Sensation XE with Beats Audio using xda premium

Somebody can help?
Sent from my HTC One X using xda premium

I got phone today with exact same problem :-((( Is it DOA?

HTC confirmed this is DOA if this happens after factory reset :-( The phone goes back...

Yeah my is already back in France in warehouse. But on positive side I will get white One this time Can hardly wait. Again
I did enjoy 2 days I had it. Great device. Best screen ever. Friend with iPhone 4s was blown away. Well he still thinks that ithingy is better. He got working phone first time
Dam I still have 3 days for white beauty arives. Dam!
Sent from my HTC Sensation XE with Beats Audio using xda premium

Did the collect it from you? You can change for white?

They did collect. Well TNT did. They told me that if they have stock they will. Nobody buy white from expansys till Thursday!
Sent from my HTC Sensation XE with Beats Audio using xda premium

Yes, because white is 31 EURO more expensive there ;-)
Please tell us if the new one is working OK. Seems there is a batch with the phones with same problem :-(

Did you get new phone? Is it any better?

I got a replay that the phone is OK, but it is not working on our phone providers :-( Their SIM card is not working, I don't know why. So in my country phone is not selling any more for now.

My phone is OK. Seem in Slovenia this phone is not working with our operator. I do not know how this is possible... I thought every phone that uses european standard works but seems it is not so :-( 3 users from Slovenia have phone that does not connect to the operater...

I had a problem with message "Preparing Sim Card" on my one x on Three UK. I also had a problem with network search not showing any operators, so I entered this code *#*#4636#*#* then changed the "Set preferred network type" from WCDMA Preferred to GSM Auto (PRL). Now I can see other operators in network search and I haven't had the preparing sim message since.

Related

Htc one x sim free/pay as you go

I want to get a one x so I am wondering if any of you guys got the one x on pay as you go or sim free and what price? I was going to get it from three but I didn't want to pay the £15 pay as you go sim as I am on a monthly contract with them.
Available here for £430 on T-mobile PAYG from mobiles phone direct, but I believe all phones are actually sim free and unbranded.
Plus £5 quidco available, making it £425.
http://www.mobilephonesdirect.co.uk/...9/p120267.aspx
saquib said:
Available here for £430 on T-mobile PAYG from mobiles phone direct, but I believe all phones are actually sim free and unbranded.
Plus £5 quidco available, making it £425.
http://www.mobilephonesdirect.co.uk/...9/p120267.aspx
Click to expand...
Click to collapse
I saw that but I'm not sure about the site. Mixed reviews.
I got a phone from them a while ago, seemed OK to me...think it's owned by CPW
ste1164 said:
I saw that but I'm not sure about the site. Mixed reviews.
Click to expand...
Click to collapse
I tried to ask them through live chat, they told me is branded with T-mobile and sim locked....
But some people said they won't locked.
You can have a go....
I shall have a look there.
ste1164 said:
I saw that but I'm not sure about the site. Mixed reviews.
Click to expand...
Click to collapse
EddyOS said:
I got a phone from them a while ago, seemed OK to me...think it's owned by CPW
Click to expand...
Click to collapse
Do you think the phone u received from them is sim free?
They just emailed me back saying it will come branded
Pretty sure it was Dial-A-Phone I used last time and as they're CPW it was a SIM-free handset with the SIM card thrown in
It may be
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does anyone know if a virgin mobile sim work in this if it is sim locked. Also its is available in white and at the moment t mobile are only supplying black on contract
wavemeister said:
does anyone know if a virgin mobile sim work in this if it is sim locked. Also its is available in white and at the moment t mobile are only supplying black on contract
Click to expand...
Click to collapse
I think a virgin sim will work. Not 100% sure.

Virgin Mobile Data?

Anyone on Virgin Mobile been having the worst reception lately? I get no 3G, pure 1x. This occurred to me almost a week ago now. Reception goes from 3 to 0. And sometimes no data at all.
I'm on the east coast at PA Philadelphia, and I don't know if Virgin Mobile is doing something, or if its that Hurricane that's hitting.
Sent from my HTC One V using Tapatalk 2
Also, MMS keeps doing this when downloaded, and some other error when sending after 10 minutes.
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I had these said issues few days back on stock or custom Rom. Virgins network sucks right now. I'm thinking of getting unlocked nexus from Google. Freedom of choice that way
sentfromybrain
You had them, did they go away, or do you still have them?
I think it's Sprint. Releasing phones with LTE, while they don't have LTE yet. Maybe Sprint is doing something. They said something about LTE in December.
Yea they persisted for a few days. But now back to average speeds and connection times. Slow still
sentfromybrain
Curiousn00b said:
Anyone on Virgin Mobile been having the worst reception lately? I get no 3G, pure 1x. This occurred to me almost a week ago now. Reception goes from 3 to 0. And sometimes no data at all.
I'm on the east coast at PA Philadelphia, and I don't know if Virgin Mobile is doing something, or if its that Hurricane that's hitting.
Sent from my HTC One V using Tapatalk 2
Also, MMS keeps doing this when downloaded, and some other error when sending after 10 minutes.
Click to expand...
Click to collapse
Did you know that after 2.5GB you will get slow data connection? And some place they are making change because we use sprint PCS network on USA but on others country i really dont know
Sent from my One V using xda app-developers app
My plan is brand new. I came from the 25$ plan.
Sent from my HTC One V using Tapatalk 2

[Q] HTC One X screen broken, seeking for help

Please help me to see which part is broken on my HTC One X, how much will I be charged to get it fixed?
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Here is the video showing all the wired behaviors.
http://youtu.be/9UU3NFOaLQo
Thank you so much for the help!
send it to HTC, nobody here knows how much it will take...
Looks like a failing gfx chip, you'll probably need a new mainboard.
sent from my much loved ⊙N€ X
Yeah, **** HTC. I'm getting a phone and will step away from HTC forever.
Sent from my HTC One X using Tapatalk 2
hy3301 said:
Yeah, **** HTC. I'm getting a phone and will step away from HTC forever.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
you've just been unlucky... that's all
If there is no damage on the screen or on pcb should be replaced in warranty, have you rooted the phone?
Sent from my HTC One X using xda app-developers app
Yeah, it's rooted. Unfortunately no warranty, I'm thinking to get a new phone.
Sent from my HTC One X using Tapatalk 2
Yes. But I have done some searches, this problem is quite popular, a lot of people are getting the same problem. This is definitely a faulty design or manufacturing.
Sent from my HTC One X using Tapatalk 2
I have the same problem. I just posted a thread about it. I havent rooted my phone and the problem is still there after a factory reset. I was told an app could cause the problem but already with the set up of the phone it all went wrong again. Going to contact customer service again on tuesday and see what they are going to do for me but I'm afraid it is not going to be much and they will never admit that the HOX is a huge failure and has lots of problems. This is my last HTC phone because I am really fed up with the quality and the bad customer service.
If the phone isn't covered under warranty have you tried contacting your carrier, if you got it through them?
This is CPU hardware problem. If you wish, pay over $150 to change the parts if no warranty.
biancka said:
I have the same problem. I just posted a thread about it. I havent rooted my phone and the problem is still there after a factory reset. I was told an app could cause the problem but already with the set up of the phone it all went wrong again. Going to contact customer service again on tuesday and see what they are going to do for me but I'm afraid it is not going to be much and they will never admit that the HOX is a huge failure and has lots of problems. This is my last HTC phone because I am really fed up with the quality and the bad customer service.
Click to expand...
Click to collapse
if its not covered by warantee jus pop the phone open from the botttom with ur fingers and lift screen out there it a connecter on the top right of the phone just disconnect and reconnect that and double check all the ribbon cables or even keep pressed the cables and press power see if screen is back to normal. that should elimate if its the screen or the bored.

[Q] Z1 Compact and 4G

Hi there,
I have a rooted Z1 Compact (used the UK firmware) on T-Mobile network, and I've just payed for a 4G data plan and also replaced my age-old SIM card with a 4G-capable one.
However, I still cannot register to the 4G network so I only have 3G. Could this be because I'm in Central Europe (Hungary, to be exact) so I should flash the CE ftf because it won't work with the UK one?
Thanks,
Ben
Check your access point settings and make sure you have 4G coverage.
Shouldn't be a matter of UK or CE firmware.
-----
tapatalked with Android
louis0815 said:
Check your access point settings and make sure you have 4G coverage.
Shouldn't be a matter of UK or CE firmware.
-----
tapatalked with Android
Click to expand...
Click to collapse
I've checked my settings and everything seems to be in order, and I'm in the capital which is covered by T-Mobile.
Interestingly though, I've flashed the CE firmware (without wiping) last weekend and now it seems to register on the 4G network, so it seems that my problem is solved, although I've yet to see the 4G sign when I'm on mobile data.
It might be a case of your data plan monthly date not being reached. Here in France, changes to a subscription are in effect once one reaches the day in the month on which the contract was started (if you started your contract on the 5th of the month, then any subsequent changes will be put into effect on that day).
My own Z1c has yet to show a 4g symbol, but my contract renews with the 4g option on the 25th... Wait and see.
Sent from my D5503 using Tapatalk
So today I'm on the renewal day of my monthly contract, and tadaaaaa ! 4g now showing on the phone.
Sent from my D5503 using Tapatalk
This is how it should look like:
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louis0815 said:
This is how it should look like:
Click to expand...
Click to collapse
I guess I'll have to wait a bit more.
The whole story is this: I went over my monthly data limit a day or two before I posted this thread, so my net became crazy slow. I thought, might as well look at the mobile data plans again, see if they might have a better option.
Turns out they do have a 4G data plan with 1Gb transfer per month, for just a bit more than what I've paid for my plan before.
So I've switched my plan, and then I realised that my SIM card is probably not capable of 4G because it's basically from the past century.
Now, I have a brand new 4G-capable SIM card, and a 4G data plan that was supposedly activated on the spot, i.e. about a week ago. Still, when I try to connect to the 4G network, this is the message I get:
And it reverts back to the 3G connection.
Jaacckk1992 said:
hi
You need to check your access point setting and it doesn't matter you have UK firmware or
EC firmware and one more thing there should be 4G coverage then you have to register for 4 g service
Click to expand...
Click to collapse
Unfortunately that seems to be a dead-end as well. As far as I can tell it should be internet.telekom, and it is.
Yeah I probably just have to wait til the original plan expires or something. I'll call them if it's still the same after next week. Thanks for the help and enjoy your device
Sent from my D5503 using Tapatalk

I'm on my 3rd G3 and still no 4G

Hi guys I really need your help, I'm not Tec savy by a long shot but I got a SEA G3 four weeks ago in the UK. I had 4G for the 1st week but then it stopped. I tried the hidden menu, the RAT SELECTION method and downloaded 4g switcher. After this I changed my sim, but no go. The people I brought it off then emailed me how to change the APN (I'm on tesco (O2)). No go so I sent it back for a replacement. Yesterday I got a DEU version with 10 EUR XX but no 4g so brought a PAYG sim from O2 , tried all the above to no avail. Today they have delivered (by mistake anther phone! So I have two , this is. TWN but I can not get 4g on both. They are all D855 and my brother brought one the same time as me and his 4g works fine.....it's driving me insane pleeeease help
It is probably issue with your carrier or sim card.
When you put some other sim card in those phones, do you 4g?
You have 4g included in your data?
Have you tried your sim card in your brothers phone to see will you have?
I bet it is carrier/sim card related
The uk doesnt have that good 4g coverage yet and especially in tesco/02 and have you chrcked 4g coverage in your area seems unlikely its a phone issue after 3 drvices
Sent from my LG-D855 using XDA Free mobile app
Thanks guys
Thanks for taking the time out to answer me...it's really appreciated, I definatly live in a 4G area as I live in central London , and I denfinatly have a 4g plan as that's what Plan I took and it says on the SIM card and I had it for the 1st week on the 1st phone. My bro is coming over tomorrow and he brought the same phone from the same company (on my recommendation ), but his with a different provider ,but on the same 800 band...so I'll let you know what happens when we change sims in our phones!
Why not just get a UK version instead of all this unnecessary hassle?
It is a SIM issues...I get 4g on my brothers SIM and if I use his wife's Tesco SIM I get 4g as well...bloodly Tesco! I had a new from them as I thought it might be the problem , so they must have me blocked some how
Sent from my LG-D855 using XDA Free mobile app
So is this sorted now
Sent from my LG-D855 using XDA Free mobile app
Yes it's sorted.....thanks all for your help anyway
Sent from my LG-D855 using XDA Free mobile app
Nice
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