Using Google Voice for VM - Epic 4G Q&A, Help & Troubleshooting

Does anyone know if you use Google voice for voicemail only, does sprint quit classifying the number as a mobile for free minutes?
Also, can you still roll your Google voice number to your cell if you use GV for voicemail?
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virgillette said:
Does anyone know if you use Google voice for voicemail only, does sprint quit classifying the number as a mobile for free minutes?
Also, can you still roll your Google voice number to your cell if you use GV for voicemail?
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Integrate google voice with your sprint number. Problem solved.
Sent from a CM9 powered Epic.

I know calling a Google voice number isn't included in your free cell phone minutes as they don't consider GV a cell number.
Also I know you can't forward a GV number to another GV number. I use GV for business calls. Currently I can forward to my cell when I want. I am asking if I lose that ability if I use GV for voicemail.
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virgillette said:
I know calling a Google voice number isn't included in your free cell phone minutes as they don't consider GV a cell number.
Also I know you can't forward a GV number to another GV number. I use GV for business calls. Currently I can forward to my cell when I want. I am asking if I lose that ability if I use GV for voicemail.
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I believe the issue is that you and your business would share outgoing messages. That is why I do not use it for my Sprint number and only for my business number. I remember reading about the minutes issue. If you get the right supervisor, they can add 3 landline phone numbers to your account which you can call for free. I forgot what it was called but it took me to calls and a supervisor and they added it to both my lines and of course put my Google Voice number in as 1 of the numbers.

I was more concerned for all the people that call me expecting that they are calling my cell and getting a free call. I think I will just leave VM with sprint. Thanks for the info.

virgillette said:
I was more concerned for all the people that call me expecting that they are calling my cell and getting a free call. I think I will just leave VM with sprint. Thanks for the info.
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Yes that is a Google issue and how they are listed on each carriers' servers. I am not sure who would be responsible to fix that. I would guess Google. It needs to detect the type of device it is forwarding to and broadcast that properly to the carrier. It may be a landline that some people use, it may not be.
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Related

Google Voice Help?

I'm thinking about signing up for Google Voice, but it's telling me I either can use my current number or get a Google number and I have no idea which to pick. My main interest is Google Voicemail where I get transcripts, etc... but I don' want to miss out on the features that you get if you use a full Google voice number, even if I don't use them immediately and only use them at some point down the road.
Can I get a GV number, have my busy and unanswered call get forward to Google (for free on Sprint), and have the ability to in the future use my GV number for the other features as well?
Thanks.
i have a gv number and i still get transcripts and such via email when i have voicemails on my regular number
nenn said:
i have a gv number and i still get transcripts and such via email when i have voicemails on my regular number
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So, I signup for GV and get the number, then call sprint (do I have to call them?) to setup a conditional forward of my number on Busy/Unanswered to my GV number.
Then when I'm using my phone, it's still using my normal Sprint number to dial and receive?
You don't need to call sprint at all. Signup for google voice. Confirm your cell number on google voice online. After everything is setup dial *28 then your gv number on your phone. All of your voicemails will go to google voice now. to deactivate it, dial *28 then gv phone number.
Really? Because when I told google voice to handle sprint voice mail during setup it told me that wasn't possible with sprint yet...
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GV
GV can handle your voicemails without having GV take over your phone. You lose virtual voicemail, but you gain transcribed voicemails and the ability to listen to them online.
BmoreBadBoy said:
Really? Because when I told google voice to handle sprint voice mail during setup it told me that wasn't possible with sprint yet...
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no it works, that just means that you wont be able to 'listen' in on a phone call and be able to pick up when someone is leaving a voicemail aka screening
or like the previous user above me said.... virtual voicemail
google voice is bad ass, i really like it.
if the 'broke' people or the folks who always buy prepaid was smart...they would just buy an android phone outright on ebay, craigslist or something and get a google voice number
i mean free calls anywhere in the US and text messaging?
damn near free phone.
i use it when i call phones who dont share same carrier... or low on minutes or whatever, etc etc.
the blocking a number feature is bomb too!!! not to mention dedicated voicemail greetings for each user/number

Google Voice and an outrageous phone bill!

I just got my bill from sprint and umm HOLY CRAP! 911 bucks. Evidently since I use the google voice app to make all my calls Sprint recognizes this as a land line and I got charged for all calls. I have my google # as a free number thru sprint but the google app uses another number to forward the call. So is there a google app that calls your google number then processes it that way so it looks like you're calling your google number?
HeyRobi said:
I just got my bill from sprint and umm HOLY CRAP! 911 bucks. Evidently since I use the google voice app to make all my calls Sprint recognizes this as a land line and I got charged for all calls. I have my google # as a free number thru sprint but the google app uses another number to forward the call. So is there a google app that calls your google number then processes it that way so it looks like you're calling your google number?
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download google voice call back from the market and use it to make calls with your gvoice number
Wow, if this is real and legitimate, this needs major attention, and needs to be posted everywhere. I don't use G Voice, but I believe most people using the aosp roms and the Z ports are using google voice, and would probably really love to know about this.
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scottspa74 said:
Wow, if this is real and legitimate, this needs major attention, and needs to be posted everywhere. I don't use G Voice, but I believe most people using the aosp roms and the Z ports are using google voice, and would probably really love to know about this.
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Absolute Real and Unfortunately Legit! Sprint has free mobile to mobile but if you make a Google voice call you will notice a screen pops up showing you the number it's calling. I never thought about it but I had no outbound calls on my phone that I actually dialed since I use google voice for ALL my calls. Now the funny thing was I was going down the list of random numbers on my bill and I can call them and my cell phone will ring, because it was the forwarding number. Sprint is going to credit me the money but told me to delete the app they will only do this once.
t3project said:
download google voice call back from the market and use it to make calls with your gvoice number
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Thanks!
(()()()()
*sigh* Old news is old.
By default, here's how GVoice and billing works:
IF you setup "Caller ID (incoming): Display caller's number" in the Google Voice site's settings:
Incoming call from a cellphone: Anymobile Anytime (unlimited/free)*
Incoming call from a landline: Regular (limited/not-free)*
Outgoing call to any number: Regular (limited/not-free)*
If you use Google Voice Callback from the Market, Gv will call you using your GV number.*
*Usually. Not 100% of the time guaranteed.
Also, OP, how'd you get Sprint to make your GV number free?
How many calls do you make per month? I use Google Voice all the time, even for business and have never gone over the limit.

Google Voice on E4GT

Has anyone figured out a way to use Google Voice as the primary voicemail app?
snapa55 said:
Has anyone figured out a way to use Google Voice as the primary voicemail app?
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Yeah, you go to the website
google.voice.com
and you can configure your settings there.
To my knowledge, there's no way to set Google Voice as the primary way to handle voicemail, like there is on the Evo 4G.
I don't have my phone yet (being delivered today), but why would using the instructions from the google voice website not work? What happens when you try?
I think it is *28 then your google voice number.
Google voice voicemail is set between the account and your GV account... it is completely unrelated to the phone. The app can retrieve the VM's and help you setup the voicemail, but it isn't required.
Its working for me.
Hey, quick question. I set up google voice, but now it's my primary phone number for when I text my friends. Is there a way to undo this? Even after uninstalling it, my primary texting number is my google voice number.
Login from a desktop and deactive your google number. You have a limited time before losing your sprint number.
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If you go to the website voice.google.com - there's an option in there to integrate voicemail. On the phone settings you can click 'activate google voicemail on this phone'
basically it forwards the call at the last ring to your google voice voicemail and skips your sprint one.
Then that voicemail shows up in the google voice app, or you can set it to email you and even have a written transcript.
That's what I'm set up like. I dig it.
Works fine here. I had a little trouble getting it activated... I think this was because I was expecting it to switch too quickly after I set it up. You have to give it a few min/hours to start rolling your voicemail to Google Voice.
It will ask you to dial *38 and your number and it never works for me. Just make sure you have your sprint phone listed to forward to on the GV settings online and then install the app on your phone and go through the setup on the app and your voicemail will use GV...at least it does for me.
I had to remove it on my NS4G, caused me nothing but problems. And then when I did remove it I had to call sprint and have them reset my account because I was unable to receive calls and callers just got hung up on rather than connected to my voice mail.
I never let Sprint take over my GV number...I made it so I still had the choice to use my sprint or GV number. I ported my number to GV so I could go to any carrier I wanted to and have as many phone ring on the same number. I have a boost phone also that rings my GV number.
I have never been able to get voice mail without the app while my number was integrated. How do you get voicemails without the app? Do you just call your own number?
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420247paul said:
I have never been able to get voice mail without the app while my number was integrated. How do you get voicemails without the app? Do you just call your own number?
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No you have to have the app
That didnt work out so well for me. If you ported for free because you are on sprint as soon as you cancel your service that number is inactive. I had to choose between my number and this phone and I took the phone and dont regret it one bit
alnova1 said:
I never let Sprint take over my GV number...I made it so I still had the choice to use my sprint or GV number. I ported my number to GV so I could go to any carrier I wanted to and have as many phone ring on the same number. I have a boost phone also that rings my GV number.
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420247paul said:
That didnt work out so well for me. If you ported for free because you are on sprint as soon as you cancel your service that number is inactive. I had to choose between my number and this phone and I took the phone and dont regret it one bit
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I ported my number when GV started porting long before sprint got involved...I payed 20 bucks for it.

Google Voice options

So I like Google Voice, but I don't want to integrate for a few reasons. That said, I wondered if it is possible to accomplish the following:
I have Google Voice currently set up to prompt me at every call if I want to use Google Voice to make that call. Is there a way to make it that when I call certain numbers it will know that I always want it to use Google Voice, and when I call other numbers I want it to automatically know that I don't want it to use Google voice, then ask me for the rest?
ALSO, since I am NOT using Google Voice integrated, I was curious of the following in regards to the Sprint free mobile to mobile plan.
If someone calls me on my Google Voice number (from a mobile number), I have it automatically simultaneously ring a land line and cell phone. If I pick the call up on the cell phone, is that considered a mobile to mobile call for me?
What about the other person (they have Sprint).
The answer to the first question is no. There's no way to do that automatically with gv as it stands. There might be a way to work around it, but it would be complicated with what we have now.
The answer to your second question is that Sprint looks at gv like any other mobile number, and it doesn't matter whether the gv call originates or is answered on a land line, Sprint considers it all mobile-to-mobile.
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amateurhack said:
The answer to your second question is that Sprint looks at gv like any other mobile number, and it doesn't matter whether the gv call originates or is answered on a land line, Sprint considers it all mobile-to-mobile.
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According to my bill this isn't so. I have free mobile to mobile, and all calls TO my GV number are charged as land line calls. All calls FROM my phone to another mobile are considered mobile to mobile.
hoopsbwc34 said:
According to my bill this isn't so. I have free mobile to mobile, and all calls TO my GV number are charged as land line calls. All calls FROM my phone to another mobile are considered mobile to mobile.
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Hmm. That's weird. Is your gv number integrated? Mine is, and all my calls bill as you wold expect. Mobile phones calling me are billed as mobile, land lines are billed as land lines. But, when I use gv to call my wife from my work phone, it's billed as mobile on her end, even though I'm calling from a land line.
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If you go into Google Voice's options, under "Making Calls", you can select "Ask every time I make a call."
Google Voice calls operate on the phone network, not data. Additionally, it uses a different access number every time, to make sure you can't put it on any faves/friends&family/etc lists. One way to get around this is to use an app called Google Voice Callback. However, Google is quick to remove any app from the market that gets around Voice's minute usage. You can find it on the Amazon Appstore.
So to clarify a couple of things.
I do NOT have GV integrated. That is intentional, and I like it this way.
I know about asking each time I make a call, which is how I have it set, but instead of asking for every single call I was wondering if I could set defaults for some contacts so it didn't ask me. As some contacts I want to ALWAYS call using GV and some contacts I want to NEVER call using GV.
So, it seems that when people call my GV number it is treated as a land line call.
What if I call someone on Sprint using GV from my cell phone. On their phone my GV number shows up. Is that considered mobile to mobile for either of us???
My experience has been that any calls via GV on a non integrated phone is considered a landline.
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Thread moved
Please post questions in Q&A
Thanks
FNM

Google Voice

I just bought my T999 two days ago, and am just getting a feel for this phone. I've not rooted it yet, and may not for a bit. I haven't decided.
I have rooted several other phones, so I'm comfortable with that process. I just want to get a feel for a few weeks, and even see when/if 4.1 gets officially released in the short-term.
That said, I've been using GV since it came out; really before it was officially released. I load it on my phone, and when I go to configure the voicemail, it fails. I've called TMO tech support, and of course they don't want to touch this.
Any thoughts on this? Is there truly an incompatibility with GV on the T999 as the TMO rep told me? I've searched the Apps forum, and could not find anything remotely related to this issue.
-TU
From the dialer screen, hit menĂº, go to call settings, scroll down to voice mail service and try it that way, I had the same issue
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g2uzer said:
From the dialer screen, hit menĂº, go to call settings, scroll down to voice mail service and try it that way, I had the same issue
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I tried that, and the calls are still being routed to the carrier voice mail. New messages are not routing to Google Voice.
Dangit!
Settlement it up online. It will have you enter codes and such.
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jdyowa said:
Settlement it up online. It will have you enter codes and such.
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Not following. I go to the settings within my Google account on my PC, and I can't see anything that requires codes to be added.
TU Homer said:
Not following. I go to the settings within my Google account on my PC, and I can't see anything that requires codes to be added.
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You have to go to Google voice settings Not just your Google settings. It walks you thru on setting up new/different phone number
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If you are on T-mo prepay, they don't support conditional forwarding. However any t-mo number can get to a tech support (call a few times if need to) and they can just change your voicemail number in the system to your GV number.
Alternatively you can follow GSM codes and Google Voice instructions.
Type into your phone...
*004*1XXXYYYZZZZ# dial
That will forward (missed calls, busy, and phone not reachable) calls to that number.
Also, on T-mo (not prepay) and AT&T you can set the number of seconds before the ringing call goes to VM.
*61*1XXXYYYZZZZ**10# dial
Where 10 is the number of seconds the phone rings before going to VM.
You can look it up, but valid numbers there are 5, 10, 15, 20, 30.
You can save that as a contact and change the time it rings based on location.
(If you have two GV numbers, you could direct missed calls to one voicemail box,
and phone off /no service calls to another number for a different message)
Enjoy.
---------- Post added at 09:43 PM ---------- Previous post was at 09:21 PM ----------
Also, just FYI, install the GV app on any android phone (since the G1), and it will allow you to toggle outgoing calls being made through GV or your call service (or prompt you each time you dial). So if the GV app is running you can call someone and the caller ID is your GV number. The phone says something about calling 1-800-whatever which is google's relay number. The app also allows you to listen to voicemails and full access to the same stuff in the webpage (ie. send SMS from the app, block calls, etc).
The only difference is that Sprint has totally integrated GV numbers with their phones, so you can actually send and receive calls from GV number without the app running or intermediate 800 number. (maybe they pseudo port your GV number)
Also protip, you can transfer GV numbers between different gmail accounts. You can even swap two GV numbers but it requires a third dummy google acct. The only thing in transferring is that you must have different pin numbers and the receiving account must not have any GV number associated with it (or you just transfer it to a new dummy acct). You can also have the same GV number listed on two gmail accounts is they both set the number to Home instead of Cell, but that means you cannot get SMS forwards. Google has a special webpage for the transferring process, which happens almost instantly.
TU Homer said:
Not following. I go to the settings within my Google account on my PC, and I can't see anything that requires codes to be added.
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Click to collapse
You go to voice.google.com and add a cellphone to your account (or edit the number the acct is associated with). When you do this google with call you and you have to enter in two numbers. Or if you do not already have a GV number it will walk you through the process (pick a GV number, enter your cell number, confirmation, done)
Go into settings from your dialer, call forwarding, and then change the last three numbers to your gv number then it will work properly. For some reason the app doesn't do that part properly on our phones.
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awrnsmn said:
Go into settings from your dialer, call forwarding, and then change the last three numbers to your gv number then it will work properly. For some reason the app doesn't do that part properly on our phones.
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Perfect! Thanks so much!
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