Develop Bugs

[Q] Did you upgrade your phone @ Walmart?

Ok, so this question is for people that used an upgrade and bought the SGS2 @ Walmart. Or any other phone at that.
Story -
I upgraded one of my lines(my sisters') and got the SGS2. The line I upgraded didn't have a data plan on it.
I knew that once upgrading I was gonna at least have to pay a minimum of $10 for the 4G plan even though I was gonna use the phone on a different line(my own).
I told that to the Walmart girl, she activated the phone, she said I was gonna get billed for the activation fee, did all the paperwork and went about my business. However she never did link the new sim card to the upgraded line.
So once I got home I activated the new sim card on (my line) and started using the SGS2. Not once did I put in the sim card of the actual line (my sisters') on the phone.
So now two months later, I still have an upgrade on the same line, I haven't had an upgrade fee or been charged for the data (which I don't even know if it got activated because the phone on that line is just a basic Samsung Gravity) and haven't tried to use the internet.
Question?
So how long did it take you to finally see it (fees)on your phone bill?
Do I not have any fees because the phone got linked to a different line than the one purchased on?
At this point it seems I bought the phone at Walmart at the full upgrade price without actually upgrading the line and no added fees (data fee, upgrade fee)
I'm curious because I thought by now I would of had those fees on my bill and that line would no longer be eligible for an upgrade.
Has anyone else had this experience at Walmart buying a phone?
#Havingablast w/ my SGS2

Actually sounds like a Tmobile mistake. My little sister and her husband got an upgrade on both of their lines a few months ago. The upgrades never showed on their account and they still both have an upgrade. And, they got an upgrade mid last year, which also never showed on their account. So they've had 2 upgrades in a year and still have a full upgrade on each line. I wish they would eff my account up like that lol. But yea, it doesn't surprise me a bit.
Sent from my SGH-T989 using Tapatalk

mikeyinid said:
Actually sounds like a Tmobile mistake. My little sister and her husband got an upgrade on both of their lines a few months ago. The upgrades never showed on their account and they still both have an upgrade. And, they got an upgrade mid last year, which also never showed on their account. So they've had 2 upgrades in a year and still have a full upgrade on each line. I wish they would eff my account up like that lol. But yea, it doesn't surprise me a bit.
Sent from my SGH-T989 using Tapatalk
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Lucky them, lol. Well sounds good to me, this way I'll actually use the upgrade for my sister and give her a new phone for Christmas.
Looks like I'm gonna do all my upgrades at Walmart, lol.
#Havingablast w/ my SGS2

Oooppps.double post!
#Havingablast w/ my SGS2

The funny thing is they've told Tmobile about the mistakes and they don't seem to care. So I doubt its something that would come back on you.
Sent from my SGH-T989 using Tapatalk

Don't talk about it anymore lol u got away with a free upgrade.. it happens sometimes even in the corporate stores
sent from my real Gs move in silence like lasagna

mbernusg said:
Don't talk about it anymore lol u got away with a free upgrade.. it happens sometimes even in the corporate stores
sent from my real Gs move in silence like lasagna
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Ok I won't, lol. I just couldn't believe it, lol.
#Havingablast w/ my SGS2

Upgrading from DInc Before 2 Years Up Cost?

I have a Droid Incredible that I got probably a week or two after the release date (somewhere around May 2010). So my 2-year contract ends around the first or second week of May of 2012. My Dinc is pretty much dead, lots of problems with it now and I need to replace it before May. I was wondering if anyone in a similar circumstance (or anyone who knows) can give me an estimate on how much it will cost to upgrade to the GNex tomorrow? I also have a employer discount of 20% monthly and 25% on accessories (if that has any effect).
Also, in case it matters, my name isn't set as the owner of the Family Plan that I am on but I do have the main line that the Plan is attached two (the other two lines on the family plan are the added lines). Not sure if I need to get him to come with me (we live 2 hours apart) or if getting him on the phone/knowing his SSN would be enough to allow me to upgrade. I will be paying for it in cash so I don't need to charge it to the monthly phone bill.
Thanks,
Steven

I don't believe you can get an early upgrade until 20 months into your contract.. so you would have to wait until January to get it for $299.. Otherwise it will most likely be $649 off contract if you really can't wait..

That would really suck considering it is only like $150 for the ETA. They can't let me pay the $150+300 for the phone? I guess I can wait until mid January but my phone sometimes goes days where it reboots every 10-15 minutes plus even with the extended battery it can be 10% by like 1pm (used to last 2 full days easily). Some days it is virtually impossible to use and I just leave it at home. (sorry for ranting, lol)

Tytanius said:
That would really suck considering it is only like $150 for the ETA. They can't let me pay the $150+300 for the phone? I guess I can wait until mid January but my phone sometimes goes days where it reboots every 10-15 minutes plus even with the extended battery it can be 10% by like 1pm (used to last 2 full days easily). Some days it is virtually impossible to use and I just leave it at home. (sorry for ranting, lol)
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Haha no worries, I was in this position before my Nexus with my original Droid
You can certainly try, it depends on who you talk to really.. if you talk to someone who is having a particularly good day that has enough authority (I'm assuming a store manager could do this) then you might be able to get it a month early, who knows.. worth a shot. Goodluck

I have a Droid Incredible and Verizon shows I am eligible to upgrade. I had already planned on upgrading to the Nexus but I accidentally killed my phone over a month ago which made me even more anxious.
I don't think I upgraded to the Incredible right away (at release) but I might have. Still only a two week difference and I was eligible to upgrade (with a renewed contract) back in November for sure.

sglasgowaz said:
I have a Droid Incredible and Verizon shows I am eligible to upgrade. I had already planned on upgrading to the Nexus but I accidentally killed my phone over a month ago which made me even more anxious.
I don't think I upgraded to the Incredible right away (at release) but I might have. Still only a two week difference and I was eligible to upgrade (with a renewed contract) back in November for sure.
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I got my OG Droid a week before the dInc came out, and I was eligible on 12/3... so those of you who bought a dinc day of, or really early on, may be eligible right now or very very soon.
That being said I spoke to a guy who got me my Rezound a day early (I returned it because it was bad, 2 of em) because I was going out of state and I just went about it not expecting them to help me but asking kindly for some help because my OG Droid's headphone jack is all but shot and I use it to listen to music in my car.
Dont know if it will work, but only a manager can force the system to let you get an upgrade early. Worth a shot, just dont get your hopes up. Good luck.
Edit: I just read about the not being the primary / authorized person on the account to make changes, you may run into a lot of road blocks. You may have to have the account owner call up Verizon and see if there is anything they can do to get you authorized to make changes. Even though you aren't charging the phone to the account. If you are paying the subsidized price for the device you are infact signing a contract that binds that line up for a set amount of time. (2 years most likely)

don't let the responses discourage you. I signec a 2 year this past march & got the thunderbolt. in october, the thunderbolt started having some "big" issues & I wasn't paying for insurance so decided to call 611 for the hell of it and see if they'd do anything for me.
they ended up offering me an early upgrade!
which I eventually used for the rezound and exchanging tomorrow.
definitely call them & see what they can do. I wouldn't bother going to a store as they'd just tell you to call anyway.

Early Upgrade
If you signed a "New Every 2" plan before Jan 2011, you should be able to upgrade your phone after 12months. VZ will tell you that's there's a $20 charge for upgrading early. This is an optional charge. I upgraded from my OG Droid (bought 11/09) 13months later to the Droid X on 12/1/10. Charged the extra $20 bucks. I signed a new 2 year contract (ne2). I just upgraded to the Droid RAZR on 12/3/11. When I upgraded to the RAZR, they waived the $20 charge.
After Jan/2011 VZW did away with the NE2 plans and now enforce the 20month upgrade discount policy. Now I'm not sure how this affects you when you are not the primary on the account. But I would at least look into it. Also if you go through multiple phones, talking to Customer Relations not service might help you get an early upgrade for repeat problem phones.

I tried Amazon Wireless and it said I wasn't eligible, so then I tried LetsTalk. They said I am not eligable until 1/4/12 so that is only 20 days from now. I am going to call Verizon this evening or tomorrow and see if I can get them to bump it up less than a month so I can purchase it earlier, otherwise I guess I can wait until January 4th.
It also said I can order it now and they will hold it for me until the fourth. LetsTalk's price is $174.99 for me to upgrade so I may order it now to lock in that sale price, though it would suck if they or somewhere else got a better deal by then. Hmm, decisions..

I emailed Verizon last week and they just called me back and left a voicemail saying they will let me get my upgrade early! I have to call the specific person back and I hope she will enable my upgrade not just force me to buy it through her (Verizon) instead of being able to get it though Amazon or LetsTalk since I would be saving $125. I will let you guys know in case anyone else is interested in upgrading early.

I was able to upgrade early despite being in contract only 8 months in with my Thunderbolt. I had to agree to buy some accessories which came out to be about $400 total but it sure beat the price of paying $650 + tax for another 8 months extension.
It all depends on who you talk to I guess.

I had the dinc and got it about 3 weeks after release. I got my nexus on Thursday and just had to pay the $20 early upgrade fee. Was about $360 when it was all said and done. Go to your store and just ask. Doesn't hurt.
Sent from my Galaxy Nexus

I had to buy it through Verizon but she discounted it so it wasn't the full $300. I should have it in two days and I already purchased a screen protector and also the extended battery for $25. A nice Christmas present to myself.

I too came from having a Dinc. I got my Dinc in July 2010. When I was on VZW website it said I was able to upgrade back when the T-Bolt came out. I just waited till the GN came out and ordered it and only had to pay the $299 + tax. Nothing else. Was disappointed no discount like the old days w/ new every 2 years but oh well. I was even able to bill to my account w/ free shipping and just got it and life is good.

Sprint keeps changing my contract date

I know this may not be the best place for this but and I never rant but I am pissed and figured everyone in this forum has sprint as a carrier so i would like to get some feedback. Ill try to make this short and add to it if i get any responses.
I bought eh Evo on a 2 yr contract june 2010. in sept of 2011 i bought the galaxy 2. after 3 days i returned it due to LOS. at the time of purchase i asked the rep "if i return this phone will my contract date revert back to june 2010" he said yes. well i returned the phone and a week later when i called to check my contract date it had been changed to sept 2011. I explained the situation after being on the phone for hours and having to fax over receipts and call multiple times over a months period it was "resolved". in Dec the LOS was resolved so I paid full price for the galaxy 2 at Walmart so my contract date wouldn't change. I activated the phone called a week later to check my contract date and it was still june 2011. yesterday I called to add a phone to my line but out of curiosity i asked about my contract date and was told Dec 2011. I had to search for the receipt, fax it to sprint to prove I paid full prince for it and was on the phone for 2.5 hours 3 different times. I told them prove to me that I signed another 2 year agreement. finally I just hung up because it was unbelievable that the reps had to read my notes each time I called and didn't interpret it right. so i had to explain all over again. Finally some lady called me back and resolved the problem. I was so damn pissed and she kept saying please calm down sir i understand you frustration. I calmly said no problem Ms. just tell me how this happened and I will understand. she replied " it seems someone went into the system and changed you date for no reason". My question is would you stick with sprint knowing that this has happened more than once and i have to hold on to receipts on phones that a no longer own just to prove something that was supposedly resolved? I have the receipt for my evo because i still own it and for my second galaxy 2 because I still own it but now it seems i have to keep every receipt even if i don't own the phone anymore. The only reason I may stay is because Whenever i get a tmobile phone i go over 5gb in less than 2 weeks. They have me trapped.

Unfortunately it seems like you added a line. When you add a line on sprint even if you are using your own phone, a new line comes with a 2 year contract with sprint, which to me makes absolutely no sense at all. If you had only switched the phone on to your current evo line the contract date should have remain the same, but from reading what you had wrote up there. It looks like you add a second line while paying full price for the phone.

im0rtalz said:
Unfortunately it seems like you added a line. When you add a line on sprint even if you are using your own phone, a new line comes with a 2 year contract with sprint, which to me makes absolutely no sense at all. If you had only switched the phone on to your current evo line the contract date should have remain the same, but from reading what you had wrote up there. It looks like you add a second line while paying full price for the phone.
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Nope same number = same line. I used to swap out phones on a weekly basis by just changing the msl and some other number directly on the phone. and ike i said after a week or so after activating this phone i checked to make sure that my contract date didn't change and at that point it had not. someone had to have manually went into my account and changed it. the lady who finally resolved the situation even said someone did something the shouldn't have.

I has similar issues years ago and told Srint to go eff themself and went to Tmo. Only came back to Sprint because I got married and wife had them. Tmo service is much better but gotta keep wife happy.
Sent from my SPH-D710 using Tapatalk

Upgrade still available... slipped through the cracks? (Sprint)

Post if this has happened to you, please.
I was available for upgrade and had gotten an EVO LTE through Wirefly. Ended up returning it, and got my refund about a week later. A few days after getting my refund, I got my upgrade eligibility back. About 3 weeks after that I ordered my S3 using my upgrade from Amazon, and the day after I placed my order I got an e-mail from Amazon saying they weren't able to activate my new device, but it wouldn't be a problem because I can simply call Sprint when I get it and have them activate it for me. So that's what I did. Now, about a month later, I check on the Sprint website and it says I'm still eligible for upgrade on this line. So I went to Amazon's site and used their checker, and it also says I'm available for upgrade.
Checked my statements and my balances and I was only ever billed the $149.99 for the device and I haven't gotten any e-mails about this issue or that I owe more money.
Did I slip through the cracks here? Anyone else have this happen before? Would be cool if I did xD

This happened to me when I was n ATT. They gave me two upgrades within one month on one line. Lol

It's happened to a lot of people before. Usually it goes away after a few days to a month. If amazon.com lets you buy one with a new contract, you can buy it for $150 and sell it on ebay for $500.

Good to know this sort of thing happens. I guess I got lucky then. Amazon says I'm eligible and so does Sprint, I think I might be good. Had to be related to that weird e-mail I got from Amazon saying they were unable to ACTIVATE my device. I'm not sure if I want to buy another phone and sell it. Don't really need the money. I'd prefer being able to upgrade to a quad-core S4 this coming Christmas LOL

vulcZ said:
Good to know this sort of thing happens. I guess I got lucky then. Amazon says I'm eligible and so does Sprint, I think I might be good. Had to be related to that weird e-mail I got from Amazon saying they were unable to ACTIVATE my device. I'm not sure if I want to buy another phone and sell it. Don't really need the money. I'd prefer being able to upgrade to a quad-core S4 this coming Christmas LOL
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Chances are that it'll be fixed within the next month like it was for other people, so I'd highly recommend seizing the opportunity ASAP.

this happened at T-Mobile with me and i almost told on myself but i caught on. They didn't notice i just got a new phone weeks ago. So i kept my phone and waited til gs2 came out and sold my old /new phone for 500 dollars easiest money i ever made.Thanks T-Mobile you guys rock lol.
Sent from my SPH-L710 using XDA Premium App

vulcZ said:
Good to know this sort of thing happens. I guess I got lucky then. Amazon says I'm eligible and so does Sprint, I think I might be good. Had to be related to that weird e-mail I got from Amazon saying they were unable to ACTIVATE my device. I'm not sure if I want to buy another phone and sell it. Don't really need the money. I'd prefer being able to upgrade to a quad-core S4 this coming Christmas LOL
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sounds like ur eligibility status got lost in the shuffle of upgrading thru amazon to the LTE then returning it then ordering an S3. Im assuming Sprint restored ur eligibility after returning the LTE but never removed ur eligibility after u ordered the S3 and data got crossed between companies... if u wanna buy me an Gnex with ur "spare" upgrade i'll paypal u the money... LOL :laugh:

Happened to us awhile back when I got a Hero for the wife. Got it at BestBuy and as a course of normal routine, I checked her upgrade status a few months later and it still showed she could upgrade. Went back and got her an OG EVO, then sold the Hero for same price as the upgrading to the EVO.

Anyone gotten a Verizon refurb lately?

Has anyone gotten a Verizon GN refurb lately? It seems it's been removed from Verizon's inventory so I'm wondering if I'll get a GN or they'll substitute something else for it. I really don't want to get some Motorola phone or something.

Got one at the end of December, but that was before it disappeared from sales.
Sent from my Galaxy Nexus using xda premium

From what I understand when you want I replacement nexus. Verizon will probably give you whatever they have left in the back.

Dont count on Verizon upgrading you, Its going to be a LONG time before that happens.
I just received a replacement yesterday after the current replacement only lasted 6 months before dying.
I will say this. the QC has gotten 10000% better than a few months ago, back in July I went through 3-4 replacements and they all
had problems, The one i got yesterday is perfect.

I received my "like new" refurbished phone about a month ago, right around the time they stopped showing up on their website. When they say "like new" they weren't kidding. It was flawless. Looked brand new to me. Not even the tiniest of scratches or knicks could be found. I'm sure they have a good number on hand to serve as replacements. I'd assume they can get a fair number refurbs from samsung at any time as well.
When I went in to ask for a warranty replacement I was trying to get the lady at the store to "accidentally" have a note 2 sent to me, but she just laughed.

From what ive been reading, since the Gnex is discontinued if you need a replacement verizon is sending out samsung gs3 to you.
Sent from my DROID RAZR using xda premium

That would be sweet. I noticed one post in the GS3 section saying that's what happened to him.
I sprung for overnight shipping. We'll find out tomorrow if the Fedex guy doesn't get lost in the snowpocalypse.

That would be sweet. I noticed one post in the GS3 section saying that's what happened to him.
I sprung for overnight shipping. We'll find out tomorrow if the Fedex guy doesn't get lost in the snowpocalypse.

Yup, got a GNex. I'm going to put it on Craigslist and think about getting a refurb GS3 if I can find a good price.