Has anyone gotten a Verizon GN refurb lately? It seems it's been removed from Verizon's inventory so I'm wondering if I'll get a GN or they'll substitute something else for it. I really don't want to get some Motorola phone or something.
Got one at the end of December, but that was before it disappeared from sales.
Sent from my Galaxy Nexus using xda premium
From what I understand when you want I replacement nexus. Verizon will probably give you whatever they have left in the back.
Dont count on Verizon upgrading you, Its going to be a LONG time before that happens.
I just received a replacement yesterday after the current replacement only lasted 6 months before dying.
I will say this. the QC has gotten 10000% better than a few months ago, back in July I went through 3-4 replacements and they all
had problems, The one i got yesterday is perfect.
I received my "like new" refurbished phone about a month ago, right around the time they stopped showing up on their website. When they say "like new" they weren't kidding. It was flawless. Looked brand new to me. Not even the tiniest of scratches or knicks could be found. I'm sure they have a good number on hand to serve as replacements. I'd assume they can get a fair number refurbs from samsung at any time as well.
When I went in to ask for a warranty replacement I was trying to get the lady at the store to "accidentally" have a note 2 sent to me, but she just laughed.
From what ive been reading, since the Gnex is discontinued if you need a replacement verizon is sending out samsung gs3 to you.
Sent from my DROID RAZR using xda premium
That would be sweet. I noticed one post in the GS3 section saying that's what happened to him.
I sprung for overnight shipping. We'll find out tomorrow if the Fedex guy doesn't get lost in the snowpocalypse.
That would be sweet. I noticed one post in the GS3 section saying that's what happened to him.
I sprung for overnight shipping. We'll find out tomorrow if the Fedex guy doesn't get lost in the snowpocalypse.
Yup, got a GNex. I'm going to put it on Craigslist and think about getting a refurb GS3 if I can find a good price.
Related
My upgrade isn't due until June of this year. Anyway, I was out shopping for a phone on Craigs list and ebay for a few days for a phone to replace my Incredible that had become a broken screen. I could have bought a new screen and done it myself, I but I wanted something new..
So I was looking around.. And my wife was having a problem on her phone, and so I ended up calling verizon, and we got her problem solved and then the guy told me that not only was I available for an upgrade, but I get my 4G phone for $100 off.....
That conversation was Friday night.. And righteous my Nexus is on a FedEx truck here in the city.
So I don't know who is qualified for this upgrade or not.. From what the guy said it's not an in store type deal.
Sent from my Transformer Prime TF201 using Tapatalk
hory engrish
anyway,
When you activate the phone that i think is being delivered to you, it will have a phone number listed under settings, that will tell you which line was upgraded. generally they wont do two lines at the same time.
Same thing happened to me a couple of weeks ago...
http://forum.xda-developers.com/showthread.php?t=1528796
So I screwed up and got the element error plus my phone had a heating issue before and after root and unroot. Since this is my 3rd week owning this phone and I am past my 14 day trial with Sprint they said they will replace my phone with a refurb.
I have never owned a refurb phone. Should I be worried or should I try to get a new one out of them and if so how should I do this?
I would like to add that I have Sprint insurance.
I've gotten refurbs before. They ended up being in better condition than the phone I sent them, although I have seen some people get some bad deals. Also I got a refurb once that was in sh*tty condition, took it to the corp. store and the manager swapped it for a bnib; he thought it was wrong they gave me a very blemished phone. I'm not sure how Sprint goes about things though.
Turns out that I got really lucky.. I guess sprint doesn't have any refurb right now so my new phone will be at the sprint store tomorrow and I get the earbuds, charger and every thing new in the box. All they said they want is my phone. I wonder if they will let me keep my battery in my old one so I will have 2 batteries?
Nice! Cant beat that.
jcarlm said:
Turns out that I got really lucky.. I guess sprint doesn't have any refurb right now so my new phone will be at the sprint store tomorrow and I get the earbuds, charger and every thing new in the box. All they said they want is my phone. I wonder if they will let me keep my battery in my old one so I will have 2 batteries?
Click to expand...
Click to collapse
They take everything. Don't be greedy, they're giving you a new one.
Sent from my Galaxy Nexus running AOKP+Franco on Tapatalk 2
Post if this has happened to you, please.
I was available for upgrade and had gotten an EVO LTE through Wirefly. Ended up returning it, and got my refund about a week later. A few days after getting my refund, I got my upgrade eligibility back. About 3 weeks after that I ordered my S3 using my upgrade from Amazon, and the day after I placed my order I got an e-mail from Amazon saying they weren't able to activate my new device, but it wouldn't be a problem because I can simply call Sprint when I get it and have them activate it for me. So that's what I did. Now, about a month later, I check on the Sprint website and it says I'm still eligible for upgrade on this line. So I went to Amazon's site and used their checker, and it also says I'm available for upgrade.
Checked my statements and my balances and I was only ever billed the $149.99 for the device and I haven't gotten any e-mails about this issue or that I owe more money.
Did I slip through the cracks here? Anyone else have this happen before? Would be cool if I did xD
This happened to me when I was n ATT. They gave me two upgrades within one month on one line. Lol
It's happened to a lot of people before. Usually it goes away after a few days to a month. If amazon.com lets you buy one with a new contract, you can buy it for $150 and sell it on ebay for $500.
Good to know this sort of thing happens. I guess I got lucky then. Amazon says I'm eligible and so does Sprint, I think I might be good. Had to be related to that weird e-mail I got from Amazon saying they were unable to ACTIVATE my device. I'm not sure if I want to buy another phone and sell it. Don't really need the money. I'd prefer being able to upgrade to a quad-core S4 this coming Christmas LOL
vulcZ said:
Good to know this sort of thing happens. I guess I got lucky then. Amazon says I'm eligible and so does Sprint, I think I might be good. Had to be related to that weird e-mail I got from Amazon saying they were unable to ACTIVATE my device. I'm not sure if I want to buy another phone and sell it. Don't really need the money. I'd prefer being able to upgrade to a quad-core S4 this coming Christmas LOL
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Click to collapse
Chances are that it'll be fixed within the next month like it was for other people, so I'd highly recommend seizing the opportunity ASAP.
this happened at T-Mobile with me and i almost told on myself but i caught on. They didn't notice i just got a new phone weeks ago. So i kept my phone and waited til gs2 came out and sold my old /new phone for 500 dollars easiest money i ever made.Thanks T-Mobile you guys rock lol.
Sent from my SPH-L710 using XDA Premium App
vulcZ said:
Good to know this sort of thing happens. I guess I got lucky then. Amazon says I'm eligible and so does Sprint, I think I might be good. Had to be related to that weird e-mail I got from Amazon saying they were unable to ACTIVATE my device. I'm not sure if I want to buy another phone and sell it. Don't really need the money. I'd prefer being able to upgrade to a quad-core S4 this coming Christmas LOL
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Click to collapse
sounds like ur eligibility status got lost in the shuffle of upgrading thru amazon to the LTE then returning it then ordering an S3. Im assuming Sprint restored ur eligibility after returning the LTE but never removed ur eligibility after u ordered the S3 and data got crossed between companies... if u wanna buy me an Gnex with ur "spare" upgrade i'll paypal u the money... LOL :laugh:
Happened to us awhile back when I got a Hero for the wife. Got it at BestBuy and as a course of normal routine, I checked her upgrade status a few months later and it still showed she could upgrade. Went back and got her an OG EVO, then sold the Hero for same price as the upgrading to the EVO.
Hey guys, I have TEP and was wondering what they're replacing our phone with now. I'm asking because a few years ago I used to have a Mogul and needed to have that replaced, but they gave me another phone.
Anyway, has anyone gone through the process recently?
JSarella said:
Hey guys, I have TEP and was wondering what they're replacing our phone with now. I'm asking because a few years ago I used to have a Mogul and needed to have that replaced, but they gave me another phone.
Anyway, has anyone gone through the process recently?
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Click to collapse
It'll be a Epic touch 4G most likely.. but who knows.. I've heard some people recently say that they wanted to force an htc evo design on them.. do the claim online and it should tell you as you do the process.
That's what happened to me today.. They tried to fool me into believing the HTC Evo was a comparable phone to the Galaxy S2.. When I wouldn't budge they tried to get me to upgrade to the S3 by paying $260+ to buy out my contract and upgrade by signing another two year contract.. I'm pissed off.. I mean why do I pay insurance for?
Sent from another Galaxy
Ha that's why I think phone insurance is such a joke. Better of just saving that money and buying a used phone out right. All of my android phones have been used purchased on eBay or Craigslist and have never had any problems.
Sent from my SPH-D710 using xda app-developers app
I made a claim on mine the other day and they sent me an Evo 3D which wasnt bad but I just came from the 4G and wanted soemthing different so I complained a bit and they are now sending me a E4GT but I have to wait 5 days
My guess is that Sprint is going to run out the stock to Boost and other MVNOs... I know ours has been on back order status for MONTHS!
garwynn said:
My guess is that Sprint is going to run out the stock to Boost and other MVNOs... I know ours has been on back order status for MONTHS!
Click to expand...
Click to collapse
so you think i won't be able to get another Epic Touch?
JSarella said:
so you think i won't be able to get another Epic Touch?
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If you raise enough of a stink, probably... but I'd say they're trying to run that stock out before the holidays. (More S3s, more $$$)
My screen shattered on my black E4GT a couple weeks ago. TEP offered me an original EVO 4G. I said no way, that's a two+ year old phone. They then offered me an EVO Design or a Motorola Photon. I refused. Four different people, including two people from their "Resolution Team" said there was nothing else they could do. My phone wasn't available. Fourth person offered me a supervisor. Within 30 seconds I was offered a white E4GT. Fine by me. UPS delivered it about 18 hours later.
jimmywisdom said:
My screen shattered on my black E4GT a couple weeks ago. TEP offered me an original EVO 4G. I said no way, that's a two+ year old phone. They then offered me an EVO Design or a Motorola Photon. I refused. Four different people, including two people from their "Resolution Team" said there was nothing else they could do. My phone wasn't available. Fourth person offered me a supervisor. Within 30 seconds I was offered a white E4GT. Fine by me. UPS delivered it about 18 hours later.
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New or refurb?
Just call and talk to them.
Be persistent but don't try demanding anything from them or you will end up in a 10 call 20 person runaround.
Know your facts and f they try to offer you an inferior device call them out.
Remember... you will catch more bees with honey than vinegar.
Good Luck!
brooksyx said:
Ha that's why I think phone insurance is such a joke. Better of just saving that money and buying a used phone out right. All of my android phones have been used purchased on eBay or Craigslist and have never had any problems.
Sent from my SPH-D710 using xda app-developers app
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It kinda is but if a month in your phone gets destroyed its totally worth it. No ones getting a Galaxy SIII straight out for 150 bucks etc. I lost my last phone the month after I took insurance off it. Bought another on ebay for like 30 bucks until my contract was up (not a smart phone).
The real idea long term when there are little to no replacements available is you have A phone that in general runs most of the software you had before. But yeah its often idiotic the choice they give you and it takes some doing to get a comparable phone. Your alternative choice is buying a phone for 100 bucks of Ebay that is nowhere near what you had, or just going without a phone altogether.
When insurance was introduced most phones didn't even do what these phones did there was less to lose, maybe your phone couldn't run this jar or that jar that was about it. Its a little more problematic now.
sigh, these guys suck.
I've tried talking to them, all they give me is the option to get a Nexus S 4G, the phone from which I paid 200 bucks to upgrade from. The E4GT is backordered, and they said a minimum of 7 days till they have a possibility of it being back in stock.
I don't understand how they can screw a customer who's had TEP for ages like this.
I'm going to give Executive Support a call, let's see what they can do.
They tried to pull that crap with me when I TEP'd my phone due to a faulty screen. They sent me an EVO 4G and said that it was the most comparable phone they had in stock. I told them I wasn't going to take a phone that was 2 years old when mine had just came out. They said it was all they could do and that they would be sending out the replacement phone within 24 hours.
A couple of days later I got my replacement phone, sure enough, it was an EVO 4G. I shipped it back, and here I sit with my faulty E4GT.
TL;DR TEP is garbage and you might as well outright buy your phones.
email Dan Hesse's office and file a complaint.
jefbal99 said:
email Dan Hesse's office and file a complaint.
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I don't have that email lol, i'll pm you for future reference.
But after two weeks of this, I finally got a E4GT, but the replacement they sent sucks, the GPS doesn't work at all, and the screen is really dim, they said they're sending me another replacement, but lets see how long this one takes.
At least I can make an receive calls for now/get my email lol. I'm canceling TEP after this, it's not worth the amount of money that I'm paying.
Tep cs is so easy to bs.. Im extremely anal about my phone if i get one mark on my phone i call them give them a reason bs excuse, i also master reset my phone to make sure they seen ive tryed that to "fix" my phone.... Lol... Ive learned what and what not to say to them... Once you figure them out its easy.. Same with otter box... I get a new case like every 2 months lol
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So I recently decided, in an effort to save money on my cell bill, to switch from a CDMA Nexus over to a GSM model. I was searching and searching and my wife had one rule. We can't afford to buy a new phone until yours is sold. So I sold it on Swappa, went to a dying Dinc and ordered a GSM Galaxy Nexus the same night.
The seller is super awesome and shipped it right away. Its a mint play store model with cases and batteries. Unfortunately it was shipped through USPS....... And they 'appear' to have lost it.
It was shipped from Cali on the 6th, ETA was the 8th. Tracking shows it in Tampa on Friday night. All excited I cancel plans to get the shipment when it gets here... It doesn't come. I figure its OK, its the post office... I check Monday afternoon and my shipment is back in Cali. So now the tracking shows CA>FL>CA. I call last night, assure me they will get on it and call me today... No calls, no tracking updates since Sunday night.....
I'm calling the consumer affairs number tomorrow and seeing what's going on, I think its lost, gone forever.... Unfortunately I thought the package was insured.. I thought everyone did it for how cheap it is, but it isn't... Sadly if they lost it I don't think they or Paypal will be able to assist..
This isn't a thread to bash in anyway a fellow member, the seller is really cool and even before it went missing we were shooting emails about his new N4 and such. This is just a word to the wise..
1: Don't use USPS
2:Insure all items... Its dirt cheap, for me to insure 250 through UPS it was 2 candy bars.
Hopefully the situation has a good resolution... I have a bleak outlook though considering it hasn't been tracked since Sunday night
Sent from my Nexus 7 using Tapatalk HD
Dang that sucks man. Hopefully everything works out for u. I had the same issue with an oil pressure gauge I ordered for my race car and USPS lost it. They said it was delivered and I never received it. I had to buy another one. They suck when it comes to shipping.
Sent from my Galaxy Nexus using xda premium
Good luck man.
-Brought to you by Marino's Nexus 7-
Do you know what type of USPS service was used? If it went Priority Mail, I think it gets $500 insurance automatically. Might be worth looking into. Bummer either way though.
Sent from my Galaxy Nexus using xda premium
USPS does suck! Had a package that came up "out for delivery" last Wednesday. 6 days later nothing and no further online tracking info. After spending 30 min at the post office they "found" my package. Bastards! Sorry to hear OP.
good day.
What is the exact saying on the tracking. I had a package being missent, but eventually returned to my address. So maybe the buyer will receive it back. Don't lose hope yet.
Always insure with signature confirmation and label it as fragile. The signature confirmation is used as tracking.
Sent from my Galaxy Nexus
yeah, give it about a week and it may still show up.
I have had things missing, delivered to wrong house, etc and they show up a couple days later.
As long as it's not broken, thats a whole other mess and I lost on both accounts in this case.
Good luck.
I hate USPS, I ordered shifter bushings for my car awhile ago and was anxiously awaiting it so I could install my new shifter. USPS showed it was delivered to my house in the afternoon, but I was home at that time and what do ya know, no package. They searched and searched and never found it. Luckily the company I purchased from was extremely helpful and resent my order via UPS. It was only a $20 part, but still frustrating. Oh, and my mom ordered two separate things in the same month, and USPS lost those as well.
Basically, USPS sucks, I hope it turns up somewhere.
Sent from my Nexus 7 using Tapatalk 2
Well it had a good ending... They lost it and somehow it got sent back near where it shipped from. They sent it back to me and it arrived this morning..
Priority mail does NOT have any insurance, I checked..
Enjoying my GSM Nexus
Sent from my Nexus 7 using Tapatalk HD
Enjoy the phone.
Its awesome!
Sent from my Galaxy Nexus using xda premium
Glad to hear the happy ending! USPS has been solid for me. "Lost" mail usually means it was delivered to the wrong address (packages don't just "disappear" in real life ), but most people are cool and return the mail so it gets to the rightful recipient. Lost phones on the other hand.... some people are just damned thieves.