Reverting to old phone number. - EVO 4G Q&A, Help & Troubleshooting

Hi,
I just put my dads phone line on an EVO 4G that wasn't being used, and was rooted. First I had problems activating it with Sprint because I couldn't access the programming menu with the ##msl# as well as ##3283#. I had the Sprint chat guy on hold as I was searching the internet as to why this menu wouldn't pop up because i couldn't tell him that it was rooted. I then found out that perhaps the EPST menu/settings could have been wiped off the phone. After trying everything, the last thing that i found was to install the newest radio/pri/Wimax/ zip file.
To my surprise, this worked and I thanked him for his time now that the phone was activated. A couple hours later the data connection stopped working. Again perplexed I searched for an answer. I went thru everything until I found someone say to update the profile while connected to wifi... This fixed that.
Now, in trying to fix the data connection I flashed a stock ROM while still keeping my root. So data connection was now enabled... Only this time the phone had reverted to its previous owners phone number that i was able to find in the programming menu. So the MDN and the MEIN(?, its the other number u change when activating) had both changed. With this done, the voice had been disabled and when calling out I had gotten the message that the phone has not been validated. Remembering how I activated it earlier with the Sprint reps help, I typed in ##(msl#)#, and typed in the right numbers so that it'd be activated.
My question is if this has happened to anyone else and if there was any fix or further complications that anyone had. This is the first time I have had this problem and I've had an EVO since the start, well now a EVO 3D
Thanks.
Sent from my PG86100 using XDA

Did you fully wipe everything before flashing the rom?

Sounds like the phone may have been flashed with qpst or cdma ws since the meid reverted itself
We are legion, for we are many
Sent from my Anonymous DeathStar in the depths of GalaXy S2

@sitlet
Yes, everything wiped triple wiped I'm sure.
@Evil-koncepts
Qpst and cdma ws are new to me. What would be the best bet to have this problem from repeating? I flashed that new radio and it seemed to stick. Thinking the problem would only arise again after a flash. But I'm not sure. What do u suggest?
Sent from my PG86100 using XDA

Ive never flashed a phone myself but if you look for some of the tutorials floating around you should be able to find out how they work i would suggest getting one running the scanning the meid/esn and see if they are all matching or if there is one out of place, if any dont match up with the sticker then you will probably need to zero them out and write the correct one in their place and that should fix the issue if thats what it happens to be, the reverting meid just sounds to me like they were re written to get onto boost, meteopcs or one of the other carriers and then possibly repaired back to stock but maybe not all of them were so the modified one keeps re writing itself when the phone is cleared
Edit: by flashed i mean to another carrier as i have flashed probably thousands of zips
We are legion, for we are many
Sent from my Anonymous DeathStar in the depths of GalaXy S2

Related

[Q] Error 1012 no matter what Sprint or I do

For the past week and 1/2 i get error 1012 if i do a profile or prl update. I play with my radios in different area to test. So i always follow up with a profile update. So then i have to call sprint, have them refresh my phone and then it works for a short period of time. If i do a profile restore it never activates and have to call sprint.
Running synergy rc1 hw 0002
Lastest radios were flashed in fastboot and have worked before.
When i called sprint they gave me a credit if i was to go to the store and it be free of charge and id get a new phone. But i dont want to end up with 2.3 and loose root.
Also she said it no longer matter if your phone is rooted. You can bring it for service.
Sent from my hTc Evo!
Joey SR said:
For the past week and 1/2 i get error 1012 if i do a profile or prl update. I play with my radios in different area to test. So i always follow up with a profile update. So then i have to call sprint, have them refresh my phone and then it works for a short period of time. If i do a profile restore it never activates and have to call sprint.
Running synergy rc1 hw 0002
Lastest radios were flashed in fastboot and have worked before.
When i called sprint they gave me a credit if i was to go to the store and it be free of charge and id get a new phone. But i dont want to end up with 2.3 and loose root.
Also she said it no longer matter if your phone is rooted. You can bring it for service.
Sent from my hTc Evo!
Click to expand...
Click to collapse
The being rooted and not matter I can say is true.
Sorry I can't help with the rest.
Sent from my PC36100 using Tapatalk
I also had trouble updating my PRL today, running Synergy RC1. First time I've ever had problems updating the PRL.
ncfastls1 said:
I also had trouble updating my PRL today, running Synergy RC1. First time I've ever had problems updating the PRL.
Click to expand...
Click to collapse
Did you use clockwork mod? This guy had a similar prob.
I am having this issue as well, I posted in the forum in that link.
This is odd. We can make calls on the phone, internet, text, can not update PRL, profile and it will not receive picture texts. I messed up and DID NOT make a backup of the stock ROM, as I put a new 16g SD card in it. So I dont know if I can go back to the Stock rom or not and try it all again.
I really dont want to go to Sprint and then be given a new 2.3.3 phone.
Thanks to all that have any ideas.
I have another EVO and did the same thing to it, and it works perfectly.
I had this problem, too. The only thing that fixed it for me was a full wipe using ##786#. You will need the MSL code to do this. If you don't have it and you are rooted, you can get MSL reader from the market. If you are not rooted, then you need to call Sprint and sweet talk them into giving it to you. Back up all your apps/user date with Titanium (or whatever you use) before attempting this because it WILL wipe everything from your phone.
i use amon recovery. wiped my whole phone and reinstalled the rom, even flashed others with no go. Downgraded radio = nothing, upgraded again = nothing
I have had lots of problems getting my Data to work on my EVO running on the Boost Mobile Network(A.K.A. Sprint). Still continue not to have Data on it. I assumed it was PRL Version, but was incorrect. Well, I would get the same Error Code. I managed to update PRL manually using the link below.
http://forum.xda-developers.com/showthread.php?t=898628
Still NO DATA on my HTC EVO 4G!
Still get calls & text messages, but no internet!
I got a refurb phone a couple days ago, and they were having provisioning problems then when trying to update it at store. Perhaps it's still occurring?
UPDATE:
I took it to the store yesterday. When I went to go pick it up i noticed a scuff mark on the bottom left along with the screen lifting. Went back today to get my refurb only for this one have the whole bottom lift and fiber in the rear camera and the lense. Back to the store I go and hopefully I get a new one.
UPDATE: given another refurb. This one is perfect, no issues. no more errors. also its hardware version 0002. Weird. The other was 0004. So about $37 at the store. when i called sprint I received a $50 credit along with the $37 I spent on the phone. New phone plus credit = a happy customer.
1012 error
rugedraw said:
I had this problem, too. The only thing that fixed it for me was a full wipe using ##786#. You will need the MSL code to do this. If you don't have it and you are rooted, you can get MSL reader from the market. If you are not rooted, then you need to call Sprint and sweet talk them into giving it to you. Back up all your apps/user date with Titanium (or whatever you use) before attempting this because it WILL wipe everything from your phone.
Click to expand...
Click to collapse
I have been working on my HTC EVO phone for several days trying to get my number transferred and the phone activated. I have done a factory reset called customer service, tried rooting it, everything. I got the MSL code from the previous service providers, luckily, and reset the meid imsi and everything. Finally I came across this post and it was a life saver. You providing the ##786# was what i needed to totally clear everything. It is finally activated. Thank you so much it worked!!
jjshleprock said:
The being rooted and not matter I can say is true.
Sorry I can't help with the rest.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
Mám problém s "Neplatná karta SIM " píše mi to služby 4G nejsou k dispozici protože SIM/UICC je neplatné.Kontaktujte služby zákazníkům.
Nerozumím tomu porad Tě mi,prosím.

[Q] can anybody help me?

really screwed up. tried unrooting back to gb2.33 from revolutionary. tried using jcases tutorial by installing froyo ruu but after that adb would not recognize device. i loaded newer ruu back on along with cwm and superuser. i even tried radio. at this point i can run the phone but cannot connect with verizon wireless. i have internet connection through wifi but no phone at all just a triangle where it should be. any idea how to get verizon back on? any help is much appreciated. newbjimmy.
All you have to do is put the gb ruu on your SD rename to PG32IMG.zip and flash through hboot you'll be back to where you need to be
Sent from my Incredible 2 3D using xda premium
did not help. its like theres no sim at all.
hmmmm man I'm not sure then maybe someone with some more dinc knowledge can chime in I'm used to my inspire only had my dinc about a week
Sent from my Incredible 2 3D using xda premium
This happened with my neighbor's inc2. We tried everything under the sun and couldn't fix it. VZW tech support spent an hour with him trying to fix it. They ended up sending a replacement. If you were following jcase's tutorial on rootzwiki and did the all the steps the good news is s-on is back so they shouldn't know that you rooted (I can't say for 100% but so far he hasn't been charged for the replacement).
I am assuming your lockscreen says preferred provider or something of that nature. If you factory reset it will ask you for a country code and then the lockscreen will say digital roaming (which vzw will most likely ask you to do, I will warn you that after that he lost the ability to receive/send calls and texts). If you*228 option 1 you will also notice that it doesn't say programming at the top and it will say it was successful on the recording but the phone will not reboot and manually rebooting does nothing as I don't think it actually programs the PRL. Anyways I just wanted to give you an idea of what you are in-store for.
If someone out there is much smarter than me (which I am positive of that) and has more knowledge of how PRL programming works, they might be able to fix your issue but most likely you will need to do a handset exchange with vzw.
problem is fixed
thank you all for the suggestions. it took several ruu tries before it actually worked and for the life of me i don't know what corrected the problem because i did the same fix several times without success. oh well all is ok. i'm rooted,cwm backedup, with several other roms on the back burner.
I wish I knew what did it because it caused me quite a bit of frustration. Out of curiosity which RUU were you using?

[Q] Weird problem Evo on Boost Mobile

Hello everyone, I did a little searching and yet to find a problem or resolution similar to mines. I am not new to flashing. Everything normally ran smooth on previous phones that I did. My final product after the flash is the issue.
Flashed phone is an Evo 4g. One prior owner, a close friend who bought it new from the Sprint store. Not going into the technical details( assuming everyone knows the process). But my donor phone this time was the incognito.
Problems: I have no idea what could of happened. When I call out the number shows as private on any phone that I call. I try calling the phone, it goes to voice mail. I call out pressing *82 to see if my number appears but I always get a "Welcome to Verizon wireless, your mobile number is not active or invalid" . When I press 611 it goes to the Sprint Carrier. Sms don't work but internet does. Any guidance would be appreciated. Anyway in which I can restart from the beginning without rerooting? Or a way to bring the original esn back, I could take it from there also.
-Thanks
AvJoe585 said:
Hello everyone, I did a little searching and yet to find a problem or resolution similar to mines. I am not new to flashing. Everything normally ran smooth on previous phones that I did. My final product after the flash is the issue.
Flashed phone is an Evo 4g. One prior owner, a close friend who bought it new from the Sprint store. Not going into the technical details( assuming everyone knows the process). But my donor phone this time was the incognito.
Problems: I have no idea what could of happened. When I call out the number shows as private on any phone that I call. I try calling the phone, it goes to voice mail. I call out pressing *82 to see if my number appears but I always get a "Welcome to Verizon wireless, your mobile number is not active or invalid" . When I press 611 it goes to the Sprint Carrier. Sms don't work but internet does. Any guidance would be appreciated. Anyway in which I can restart from the beginning without rerooting? Or a way to bring the original esn back, I could take it from there also.
-Thanks
Click to expand...
Click to collapse
What rom are you using? Have you tried to update your profile and prl?
Sent from my PC36100 using xda premium
Yeah, sounds like you have a Verizon prl or you are roaming, try updating it.
Sent from my PC36100 using xda premium
Or, a Sprint PRL with enabled roaming.
Don't have the phone with me but a basic recovery rom (forgot the name) while rooting, updated to mikg sense rom, downgraded radios, flashed then received those issues, did a recovery from nand back up, issues still there. I'm not home yet, but i'll try to update the prl. I also thought it was one if those you guys stated. The other forum thinks that I screwed a middle step up and gave me some software( haven't tried it yet). But i'll update later.
Sent from my PC36100 using XDA App
I believe that you are correct it's running off of roaming. Don't know why I get verizon error though.. But sadly I found where I went wrong. I fcked a middle step up. Only 9/10 of the data successfully transfered to the device for some reason. My rls log shows that my esn(hex) is zero'd out. That means that the other ways involving esn to restore are now deemed useless, unless there is a way involving org. Hex or dex. I would try rewriting locations using old esn &meid locations but didn't write the esn down . Any guidance from here?
Sent from my PC36100 using XDA App
once you write the MEID, I have always had it write the ESN for me, I have never had to restore the ESN personally. But there is a website out there that will figure out your ESN based off of your MEID. google it cause I do not remember the name of it off of the top of my head.
Yes, I was working with different software than I usually use. But yes I found a meid converter early. I now know my esn and will try to do it manually the way I stated above.
Sent from my PC36100 using XDA App
Problem resolved, everything is now running smooth, thanks again to the few who actually responded to my post.
Sent from my PC36100 using XDA App

[Q] changing phone number - CM9

I have Cyanogenmod 9a2 installed on my E4GT. This morning I ported my phone number from AT&T to Sprint. Now, when I place a call it give me a "your account could not be validated." Data still works, and I can still call Sprint with *02. Looking at my phone's Status Page, it still lists my old Sprint phone number. In system updates, I did a "Update PRL" and "Update Profile", both of which made calls to a Sprint customer service voice number, perhaps *03? I did a hard power cycle (removed battery for a few minutes) and nothing appears to have changed.
When I called customer service, they had me dial ##xxxxxx# which according to CS, is for my particular phone. When I dial that number in CM9, nothing happens.
I've come up with two possible solutions:
1) Flashing back to the stock Sprint ROM, but I really like CM9, and I'd rather not set this phone back up from scratch (again).
2) Buy CMDA-Workshop and use it to change the phone number. Not thrilled at the prospect of spending $99 to possibly resolve this.
Would either of those solutions work?
I've got to think there is an easier/better way, but the keywords I'm searching aren't turning them up. Any suggestions?
Your going to have to flash back to a stock ROM cm roms won't allow activation...so flash it change number update prl etc and flash back to it
Sent from my SPH-D710 using Tapatalk 2 Beta-5
Activation in CM9
Thanks! On the Epic 4G board, I did see a thread about a ROM that can be temporarily booted from a SD card for activation. Am I correct in assuming that there is no similar ROM for our E4GT phones?
http://forum.xda-developers.com/showthread.php?p=21825104
johnsoe2 said:
Thanks! On the Epic 4G board, I did see a thread about a ROM that can be temporarily booted from a SD card for activation. Am I correct in assuming that there is no similar ROM for our E4GT phones?
http://forum.xda-developers.com/showthread.php?p=21825104
Click to expand...
Click to collapse
Not to my knowledge never seen that and I guess i am just used to flashing so many roms that it don't bother me to set up again....
Sent from my SPH-D710 using Tapatalk 2 Beta-5

[Q] Default Sprint Banner

I picked up a used Evo 4G recently only to find the previous owner had it flashed to MetroPCS.
As far as I can tell I've got it all back on the Sprint network but still having some problems, example, it'll only call out or receive voicemail when roaming. I want to take it to the Sprint store but the banner says "MetroPCS".
I need to know exactly what the default Sprint banner says so I can fix it up before taking it in.
The device is showing my @sprintpcs email address, downloaded the latest PRL (60687).
I didn't know what the MSL was and didn't use cdma-workshop because on two different systems with two different antivirus software it came up as Malware. I set it to 000000 using a guide I found but could do with knowing what it should be. (Is the MSL unique to me as a customer, if so would I be able to find it from my Moment phone maybe?)
Anyway, the main thing is the banner. If I can set this then it'll be half the battle.
TIA.
P.S. Why wouldn't this be reset after a factor reset? Is there a code that will literally wipe everything or am I missing something that I need?
I think it didn't reset because its a radio thing, not software. Not the smartest on carrier flashing things though.
Sent from my PC36100 using XDA
http://themikmik.com/showthread.php?8477-Radio-Update-1-21-2012-2-15-00-12-19
Post 1 and use the 3rd download link for the PRI, baseband and WIMAX.
Flash it and see if that fixes the issue.
Thanks for the link. I have to leave in 10 minutes so I'm not going to have time. I have tried to get into recovery before (hold down volume while powering on) but it doesn't seem to work for me so I need to look around and see what I'm missing. If Sprint can't help then I'll give this a go.
They did tell me they had a service outage in this area so I'll try on my way home.
Thanks for the suggestions.
Make sure fastboot is off in settings, and once that is off, pull out battery and put back in then try again. Or get quickboot or something from the play store.
Sent from my PC36100 using XDA
Thanks for the posts. Sprint was saying that they couldn't get it to receive a signal so they'll just replace it for me. That $8 a month that I've been paying forever finally pays off!

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