Hi everyone,
I'm just trying to get a gauge on how prolific this issue is/if anyone has found a solution. I am on my second Galaxy Nexus, and both devices, just over a week after getting them, have developed an issue where the phone will not charge or will not be recognized via USB. I have a tried a range of different solutions. from reboot, to battery pull,to trying different chargers/cables, to resetting battery stats in Clockwork Recovery to no avail.
I absolutely love this phone and don't want any phone BUT the Galaxy Nexus, but it sucks that there's this issue. Both devices have been yakjuux devices flashed to yakju for direct updates from Google.
Who else is having this problem, if you have had it, how long did onset take, and have you found any solutions? I've googled the **** out of this problem and have only been able to find a small number of forums with greatly varying responses on how to fix it (none of which have worked for me).
In the meantime, I have luckily been able to get a refund from the retailer I purchased through on Amazon. I would love to get another GN, but won't do so until I see some reason this is happening (Samsung is denying that there's a problem) or a way to fix it should it happen again.
Funny thing happened to me as well. There are certain chargers that will not work with this phone. I'm assuming that you are using the one that came with the phone and not another. I tried to use a charger and cable from my old Captivate and it would not charge.
This really seems to be a recurring issue on the GN. See http://code.google.com/p/android/is...ary Stars&groupby=&sort=&id=23789#makechanges
and http://forum.xda-developers.com/showthread.php?p=23319813
I had the same problem happen as well after a few weeks, and it seems to be a USB charging port defect. (Replacing it fixed it)
So, ALOT of people have seen this, but Samsung has yet to respond to this. The QA at Samsung have done a really bad job at this..
Please comment or star on the Google Issue tracker.
Thanks for the links to the other sites. It sucks that no one is taking responsibility or offering solutions for those affected by this, but I guess I'll keep an eye out and hope that some resolution is found quickly. In the meantime, I'll be using my mom's old iPhone 3GS. =/
I had this issue with my gnex not being recognized when connected via USB since day ONE. I ended up using another USB cable and now it works (a blackberry USB cable) its kinda sad actually.
Sent from my Galaxy Nexus using Tapatalk
Related
I first bought the Samsung brand MHL adapter, and the moment i plugged it into the phone, it simply reboot without displaying anything on the TV. I figured it might be the adapter, so I returned it and bought a 3rd party Menotek adapter only to find the same problem.
The power cable is connected to the adapter, and the adapter to the phone and HDMI cable. I even tried a different power cable, and wall charger and same problem occurs.
Is this a problem with anyone else, one that has a fix? If not I might have to exchange my phone, since this is a feature I really wanted.
Could it be perhaps that the Docomo (Japanese) version uses different electric current that it has to convert, but the adapter can't convert?
i have the exact same problem.
at first i thought it was the cable, so i exchanged for another one... it rebooted.
then i thought maybe it's the tv, so i tried a friend's tv... it rebooted as well.
so i figured it must be the phone. but then since everything else was working perfectly on my phone, i couldn't be bothered to go exchange it... i thought i'd hardly use the mhl if at all. guess you should go exchange yours while you still can though.
I'll contact newegg about it, see if I can get a hassle free exchange.
My biggest guess is that is has something to do with the 110v/220v electrical current that it either doesn't receive enough, or too much, causing it to restart.
I am not sure what a good solution is. At least I am not the only one.
hmm i doubt it's got anything to do with electric currents.
it's my understanding that standard usb power is 5v.
anyways japan uses 110v same as US, and i'm in asia 220v and we're having the same problem.
I had same problem as this but the jelly bean update fixed it....
Sinfamy said:
I'll contact newegg about it, see if I can get a hassle free exchange.
My biggest guess is that is has something to do with the 110v/220v electrical current that it either doesn't receive enough, or too much, causing it to restart.
I am not sure what a good solution is. At least I am not the only one.
Click to expand...
Click to collapse
110/220 is AC, which is converted to DC before it even gets to the usb cord, let alone to the phone. Most chargers will support 110 & 220, so there shouldn't be any issue there.
Are you rooted? Have you tried any other ROMs?
live-evil said:
I had same problem as this but the jelly bean update fixed it....
Click to expand...
Click to collapse
i have the same problem and the jelly bean update doesn't fix this problem, any solutions?
I9250 suffers from defect as well
I have problem. Using i9250 original international version. MHL worked once upon a time, jelly bean didn't fix it, started in 4.0.4, last worked in 4.0.2, dont care about downgrading just to examine, but going back to stock 4.0.1 or 4.0.2 might fix it
Please star issue:
http://code.google.com/p/android/issues/detail?id=34048
Ahh forgot about this thread. Using bigxies deodexed rom got it working for me you can find it in the dev forum here.
Hello!
First things first: i already googled and search-functioned about 8 hours for solutions, tried them all and still got no luck so basically you girls and guys are my last hope. i hope my english isnt as rusty as i think it is. if i make any mistakes of any kind, please bear with them.
Used Hardware: Galaxy Nexus, the original Samsung OTG cable and the original Samsung charger
Software: Rooted, Bootloader-unlocked, stock-Android 4.0.4, 4.1.1 and 4.1.2
What is my problem?
as soon as i plug in the original charger it charges (duh!)
however, the moment i unplug it, the phone keeps thinking it is being charged. forever!
plugging in a original samsung USB cable without connecting it to something doesnt help, it still thinks of being charged.
but plugging in the original OTG cable stops the phone from thinking of being charged! (i dislike the thought of running around with a OTG dangling around the phone so that isnt a solution to me )
what happened before that incident?
bought on 15th December 2011
last software update 4.1.1 to 4.1.2 on 16.10.2012
worked perfectly until Yesterday
Recently i played around with the OTG cable and tried the following hardware to see wich works with my setup:
external HDD - NTFS formattet
PS3 Sixaxis controller
Corsair Flash Voyager USB3.0 Stick
AKAI MPK mini USB MIDI controller
Newest apps installed:
Sixaxis Compatibility Checker (18.10.2012 installed, used for half an hour and deinstalled)
Wolfram Alpha (17.10.2012 installed)
MyBoy (an GBA emulator - 12.9.2012 installed)
-latest ROM for that emulator downloaded on 13.9.2012
what did i try to fix the problem (in exact order)?
rebooting
changing the battery from 2000mAh (its an original, bought about half a year ago) to stock 1750mAh
removing the battery for 10 minutes
draining the battery to absolute zero and fully recharge it
carefully cleaning the microUSB port (with battery remover of course)
super carefully bending up the thounge-like part inside the microUSB port so that it doesnt get in contact with any surrounding metal parts (battery removed of course. when i say super carefully, i mean super duper carefully! i know how fragile those parts are!)
trying to hard reset the phone (that was a failure i just got from fastboot mode to a droid with a red triangle and an exclamation mark on its open stomach)
factory resetting the 4.1.2 via factory reset option (backup with Titanium Backup was made correctly but i forgot to copy it from droid to PC :silly: )
wiping the cache via fastboot
quick reflashing the 4.1.2 via fastboot
quick downgrading back from 4.1.2 to 4.1.1
quick downgrading back from 4.1.1 to 4.0.4
quick upgrading to 4.1.1 (it still is in that state)
complete reflashing the 4.1.1
- with reflashing bootloader
- with reflashing radio
- with reflashing recovery partition
now i am out of ideas
i think the USB port is seriously damaged. but since i am not so good with soldering and electronics i fear that i am not able to exchange that.
any more suggestions or ideas what might have been the cause?
next few days i will take it to the service center wich i really dislike to do because here where i live that means they keep it for about 6-9 weeks to fix it and i will not get a replacement in the meantime. anyhow my hopes are low that they might fix it i rather believe they replace it for a new one wich i also would dislike. Good thing i made a insurance for that device so in worst case i dont have to pay a single buck...
greetings everyone
Weird. Did you try flashing a stock Google 4.1.2 image? (Check out mskip's thread in Galaxy Nexus Android Development and download the toolkit - make sure it's compatible with 4.1.2 first)
Yes your USB port is most likely broken. Many others have had this problem including me.
Mine was so bad that my PC wouldn't recognize it and neither of my pogo pin docks would work.
I replaced the USB flex cable this week and it works great now. It was a relatively easy repair if you take your time and have the right tools.
The part only cost me $7. http://www.ebay.com/itm/190704059979
Sent from my Nexus 7 using xda premium
thanks mohitrocks but i also tried that, not only once.
El Daddy are there some how-to's? If it is easy i will try to do this before handing it in to the service center.
greetings
El Daddy said:
Yes your USB port is most likely broken. Many others have had this problem including me.
Mine was so bad that my PC wouldn't recognize it and neither of my pogo pin docks would work.
I replaced the USB flex cable this week and it works great now. It was a relatively easy repair if you take your time and have the right tools.
The part only cost me $7. [link removed because i am new ]
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
is that part compatible with the European version of the GNex?
DrKaputnik said:
is that part compatible with the European version of the GNex?
Click to expand...
Click to collapse
The USB ports should be the same as micro sd is a universal standard I believe.
DrKaputnik said:
thanks mohitrocks but i also tried that, not only once.
El Daddy are there some how-to's? If it is easy i will try to do this before handing it in to the service center.
greetings
Click to expand...
Click to collapse
Yes, read this thread http://forum.xda-developers.com/showthread.php?p=32696962 there is a video and ifixit guide on the last page
DrKaputnik said:
is that part compatible with the European version of the GNex?
Click to expand...
Click to collapse
Yep, any gsm version.
Sent from my Galaxy Nexus using xda premium
I had that same issue after my phone got wet. After about 2 weeks the issues with my USB port went away altogether.
You take your phone places where water might condense on/in it?
thanks miketoasty and thanks El Daddy! i really like this forum a lot very helpful people here.
i ordered the part. Estimatet shipping date somewhat between 30. october and 5. november.
will post updates
at least that error of mine doesnt drain extra battery
reuthermonkey:
i cant think of any place i visit frequently with high levels of moisture or with wet places. I am really careful about that because i love my Nexus witch even goes as far as never ever taking it into the bathroom (not even to a save and dry spot) while showering or bathing. Rain is a bit rare here and even if it is raining i wont leave the house without putting the phone inside a phone-pocket and into the inner side of my jacket.
greetings
I had the same issue as you. I ordered a new charging port cable for $7 on ebay, installed it in 15 minutes, and all is well in the world.
Sent from my Galaxy Nexus using xda premium
If anyone else is having issues, I have a spare USB flex cable that I can send you for just the price of shipping...most likely $3 or so.
So I bought my Nexus on Craigslist about a month ago. Everything went smooth, but i noticed the phone would frequently think it was charging when not plugged in or not charging when plugged in. This was because the previous owner did not use the charger that came with it and presumably bent the Micro USB connection. Nothing my trusty razor couldn't fix, just bent that dude back int place. Worked like a charm. I knew i should replace the USB port... eventually.
A few nights ago, I noticed that while I was plugged in charging, my battery was draining even though the little battery lightning bolt was showing. I figured it just needed to be bent again. Didn't fix it. I must've stayed up all night trying to fix it, flashing new ROMs, factory resets, new kernals, plugging it into a computer, new cables, new chargers, new A/C ports... EVERYTHING. I caved and ordered a replacement USB port on eBay which arrived crazy fast. Upon replacing it.... the problem persisted. I've tried more cables, more ports, more ROMs, more kernals, and more resets.
Needless to say, I'm frustrated. Any input...?
EDIT: I'm on CM10 M2 with the stock kernal
Seriously, is this some kind of joke? Every day, a thread like this pops up... if it is legit, search for one of the many other threads with your issue, I passed two scrolling down the page to yours.
Sent from my Galaxy Nexus using xda app-developers app
Did you even read my post? I've spent two days scanning these boards for solutions. I've tried everything.
No, I didn't.
But I'm not making this up, again, I passed the big one on the way down to this one, it's a very common issue, and like I said to the other guy who just posted one of these threads, some say you can straighten out the port in your phone with a fine screwdriver-like instrument, or you need to order a new USb port + board and take your GalNex apart... Otherwise, with no warranty, I'd bail and get an entirely new and different phone, because this issue is unacceptable.
Oh... you could try a class-action suit. I also mentioned this to the others, I mean really, there are so many of you with this problem, I'll probably be one of them soon enough, may as well start the legal process now...
Sent from my Galaxy Nexus using xda app-developers app
Yeah I did all that, straightened the port, replaced the USB flex, and all that. I'm still under warranty, so my fingers are crossed that they can't tell that I was inside it. Otherwise, it's off to getting the charger that charges the batteries with a dock.
I had similar issue with my rooted GNex while I was running one the ROMs. I also search everywhere on this forum and Google but i couldn't find a solution. So I tried following steps and it worked for me.
1. Using twrp I reset battery stats
2. I wiped calvik cache and system
3. Instead of a flashing a newer zip I restored one of the Nandroid backups of the system.
After reboot I tested if my phone was behaving normal and certainly it was and I haven't had same problem since.
I don't know if there is a way but may be you can go through my post and I had mentioned same issue on this forum and didn't get a response from no one.
Sent from my Galaxy Nexus using xda app-developers app
I did restore to an earlier ROM, maybe I'll try some of my other backups. If that fails, I think I'll give unrooting, relocking and going to he stock ROM and give that a shot. It's a really frustrating endeavor, I've got to say. I will post an update after trying even more methods.
Just don't settle for battery docking, fight for that warranty. Although don't tell them you took it apart.
Sent from my Galaxy Nexus using xda app-developers app
Alright, so going back to stock, unrooting, relocking, and all that didn't fix the problem. I managed to squeeze a service ticket for my Samsung warranty. I'll be shipping it off later today, hoping they fix the issue free of charge. I hope they don't notice I swapped the USB flex, I don't want to end up paying money for repairs.
I'll post back here if I ever get any relevant info about the issue from Samsung. Thanks for the input, folks!
I'll start with the easy question first. So today I revived my broken nexus (i'll get in to that later) and i managed to pull the browser apk because i miss the stock browser. Now when I try to install it on my galaxy s3, it doesn't install. Any idea why?
So 3 months after i got the nexus phone it would say it was charging without a cable, then not say it, then say it was charging. Many times throughout the day. I sent it to samsung and they replaced a usb component in it. 3 months later same problem, except this time it wouldn't charge legitimately as well. Sent it in to samsung again and they refused to fix it claiming it was water damaged. It would cost 200$ to fix it. I decided to use the money to buy a faster phone. (My s3) Today I booted it to pull some data i really wanted. Still refusing to charge. So is there a way i can make it work again?
Also, since it's at 10%, would it be safe to put the battery in my s3 and charge it? Despite it being rated for 3.7v and the stock s3 being 3.8?
Sorry for grammar and understanding issues, i'll try to answer questions you may have.
Here's a great video. Hope it helps
https://www.youtube.com/watch?v=JmvCpR45LKA&feature=youtube_gdata_player
I bought my N7 2013 Wi-Fi April 2014 used, it worked fine till a couple of months ago when things starting going out of whack, touchscreen registering on multiple locations, not registering, sensors stopped working. At the end of the day, the issues resolve themselves with a reboot, or me removing the back cover and basically wiggling all the cables.
But why on Earth did Google ship this device with all these issues?
EDIT:Looks like I messed up and posted this in the wrong forum.
You gotta love the Internet where people can spew their opinion without any basis or facts. This guy buys a used device and it starts acting up so he reboots it and it works yet he still complaints about the device. I've owned both versions of the Nexus 7 and they all have been great. Like all software based things they occasionally have bugs, but considering how much they do it's minor. The two times the performance started declining a complete system reset cured the problem.
Sent from my Nexus 7 using Tapatalk
First problem was buying it used.
Sent from my HUAWEI GRA-UL00 using Tapatalk
You guys just proved you don't know anything about this device. Look up the numerous people who've had issues with it brand-new, my Nexus 7 might have been used when I bought it, but it was almost completely as if brand-new.
This device is just like every other device ever made..... Their will be the occasional problem here or there. No device is perfect.
But, I too agree. I own several nexus tablets and phones (5 and both 7s). The nexus 7 2013 is definitely the one with the worst problems, especially with the Touchscreen which is a hardware problem. I have one (bought directly from Google) and know. None of the workarounds fully solve it. Shame on Google.
Many more owners have had complaints about the nexus 7 2013 than any other nexus.
I love my N7, but Asus really should have tried something different with the ribbon cables. Most of the non-software problems with the tablet stem from those connectors getting loose over time.
Other than that, I have been thoroughly pleased with it.
Me too. But that Touchscreen problem is not a minor problem.