So I bought my Nexus on Craigslist about a month ago. Everything went smooth, but i noticed the phone would frequently think it was charging when not plugged in or not charging when plugged in. This was because the previous owner did not use the charger that came with it and presumably bent the Micro USB connection. Nothing my trusty razor couldn't fix, just bent that dude back int place. Worked like a charm. I knew i should replace the USB port... eventually.
A few nights ago, I noticed that while I was plugged in charging, my battery was draining even though the little battery lightning bolt was showing. I figured it just needed to be bent again. Didn't fix it. I must've stayed up all night trying to fix it, flashing new ROMs, factory resets, new kernals, plugging it into a computer, new cables, new chargers, new A/C ports... EVERYTHING. I caved and ordered a replacement USB port on eBay which arrived crazy fast. Upon replacing it.... the problem persisted. I've tried more cables, more ports, more ROMs, more kernals, and more resets.
Needless to say, I'm frustrated. Any input...?
EDIT: I'm on CM10 M2 with the stock kernal
Seriously, is this some kind of joke? Every day, a thread like this pops up... if it is legit, search for one of the many other threads with your issue, I passed two scrolling down the page to yours.
Sent from my Galaxy Nexus using xda app-developers app
Did you even read my post? I've spent two days scanning these boards for solutions. I've tried everything.
No, I didn't.
But I'm not making this up, again, I passed the big one on the way down to this one, it's a very common issue, and like I said to the other guy who just posted one of these threads, some say you can straighten out the port in your phone with a fine screwdriver-like instrument, or you need to order a new USb port + board and take your GalNex apart... Otherwise, with no warranty, I'd bail and get an entirely new and different phone, because this issue is unacceptable.
Oh... you could try a class-action suit. I also mentioned this to the others, I mean really, there are so many of you with this problem, I'll probably be one of them soon enough, may as well start the legal process now...
Sent from my Galaxy Nexus using xda app-developers app
Yeah I did all that, straightened the port, replaced the USB flex, and all that. I'm still under warranty, so my fingers are crossed that they can't tell that I was inside it. Otherwise, it's off to getting the charger that charges the batteries with a dock.
I had similar issue with my rooted GNex while I was running one the ROMs. I also search everywhere on this forum and Google but i couldn't find a solution. So I tried following steps and it worked for me.
1. Using twrp I reset battery stats
2. I wiped calvik cache and system
3. Instead of a flashing a newer zip I restored one of the Nandroid backups of the system.
After reboot I tested if my phone was behaving normal and certainly it was and I haven't had same problem since.
I don't know if there is a way but may be you can go through my post and I had mentioned same issue on this forum and didn't get a response from no one.
Sent from my Galaxy Nexus using xda app-developers app
I did restore to an earlier ROM, maybe I'll try some of my other backups. If that fails, I think I'll give unrooting, relocking and going to he stock ROM and give that a shot. It's a really frustrating endeavor, I've got to say. I will post an update after trying even more methods.
Just don't settle for battery docking, fight for that warranty. Although don't tell them you took it apart.
Sent from my Galaxy Nexus using xda app-developers app
Alright, so going back to stock, unrooting, relocking, and all that didn't fix the problem. I managed to squeeze a service ticket for my Samsung warranty. I'll be shipping it off later today, hoping they fix the issue free of charge. I hope they don't notice I swapped the USB flex, I don't want to end up paying money for repairs.
I'll post back here if I ever get any relevant info about the issue from Samsung. Thanks for the input, folks!
Related
I've been rooting and working with custom roms for a long time (couple of years at least). I started with WinMo, and since I got my Evo the day they came out, I've been doing it in Android. I can also use ADB, and can typically recover from pretty much any problem on my Evo. (not claiming to be an expert) HOWEVER...
A couple days ago I loaded the latest Fresh ROM on my phone, and ran out the door while it was loading. Got in my car, the Evo started to reboot after applying the ROM, and zzzZZZIP! The thing went dead. And I mean REAL DEAD. The led which usually shows the charge level as not lit. I pulled the battery and tried to turn it on after replacing it. No go. Nothing when holding down vol while pressing power... nothing. When I got home I tried a wall charger, still no light, no boot, no drive with !, nothing. When the wife got home, tried her Evo's battery... same kind of nothing. USB connection to PC gives no adb access, no fastboot access,... you guessed it, nothing.
Sprint doesn't replace it if you didn't buy the warranty. Called HTC, of course they'll happily replace it, as long as it wasn't rooted. So I have a two part question.
Firstly, because I want my Evo back NOW! No, two days ago! LOL Is there a way to fix it?
Second, if I send it in, is there a way for them to know I rooted it?
Your help would be greatly appreciated.
Have you tried a different battery? That one may be fried. Just a suggestion.
Sent from my PC36100 using XDA App
fdb8231 said:
Have you tried a different battery? That one may be fried. Just a suggestion.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Thanks for the quick response! Yep, tried that. I thought maybe I had one of the USB port issues that didn't allow me to charge the phone, but alas, my wife's fully charged battery couldn't boot it (or do anything), and my battery worked fine in her Evo.
I also disassembled the phone to check solder connections both on the battery connector and the usb port... both looked totally fine.
Well, if you pay insurance on it you could always accidentally lose it and report it lost or stolen.... that's what I would do, but that's just me....
___________________________________
Yup.... The ones yoe momma told ya about.... Bad Seed Customs!!
Yeah, I'll weigh my options. I think I'll send it to HTC first. I really don't think they can read the internal memory in this condition. I think it is probably fried. It is too late for the Sprint TPE (warranty), but but I might be able to finagle a squaretrade warranty. It will take time though. I thought about having a friend list it in eBay as a buy it now for what a new one costs, buy it from him (he give me my money back), and wait whatever period squaretrade requires, and file a claim. They're great, and I should have bought a squaretrade warranty from day 1. I've had it on the two phones prior and had to use it on one of them. They're easy to deal with and cheaper than any other options. Plus, its more flexible since they don't replace the phone, they issue you a refund for it (which would give me the option of switching phones, not that I would).
mrsato said:
I've been rooting and working with custom roms for a long time (couple of years at least). I started with WinMo, and since I got my Evo the day they came out, I've been doing it in Android. I can also use ADB, and can typically recover from pretty much any problem on my Evo. (not claiming to be an expert) HOWEVER...
A couple days ago I loaded the latest Fresh ROM on my phone, and ran out the door while it was loading. Got in my car, the Evo started to reboot after applying the ROM, and zzzZZZIP! The thing went dead. And I mean REAL DEAD. The led which usually shows the charge level as not lit. I pulled the battery and tried to turn it on after replacing it. No go. Nothing when holding down vol while pressing power... nothing. When I got home I tried a wall charger, still no light, no boot, no drive with !, nothing. When the wife got home, tried her Evo's battery... same kind of nothing. USB connection to PC gives no adb access, no fastboot access,... you guessed it, nothing.
Sprint doesn't replace it if you didn't buy the warranty. Called HTC, of course they'll happily replace it, as long as it wasn't rooted. So I have a two part question.
Firstly, because I want my Evo back NOW! No, two days ago! LOL Is there a way to fix it?
Second, if I send it in, is there a way for them to know I rooted it?
Your help would be greatly appreciated.
Click to expand...
Click to collapse
Are you certain the battery isn't fried? Also, make sure the SD card is fully seated and secure. With the battery OUT, connect your EVO to it's power supply and then reinsert the battery. Sometimes, after doing so, you will see the LED light up. If not, try again. If it still does not, try getting to the Hboot screen by pressing the down volume button while also pressing the power button.
I am pretty sure I tried that. I pulled battery while plugged in, put battery back, no difference. The first thing I thought was that it was a bad battery connection, because the phone has never worked with the battery out, but plugged in. The battery MUST be in to work. So I disassembled it to check the battery and USB connection solder points, and they look fine.
I called a reputable mobile phone tech and he said he has seen this a few times with rooted Android devices. He said he doesn't think they will be able to read the internal memory, or probably won't go through the effort it would require to (pull the internal memory out and put it in a reader).
Just pull all your root files off the SD card cause that is a dead give away that it is rooted.
Sent from my PC36100 using XDA App
Insurance
Going through HTC is going to be a waste of time. Their turn around time is 30 days... And thats if they dont discover the rooting and therefore actually replace it.
Your best bet is sucking it up and paying the $100 deductible for Asurion insurance... If you order on their website www.phoneclaim.com they will overnight for free. However I have heard of it being back-ordered, in which case you will either wait, or be one of the lucky guys who gets a brand new one.
In regards to them seeing your internal memory, I would say its 50/50. They can recover that sort of stuff, but at the same time, HTC is way more lenient with rooting/mods than other manufacturers.
Good luck
toddlmr said:
Just pull all your root files off the SD card cause that is a dead give away that it is rooted.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
As it turns out, when you send your phone to HTC, you have to pull your battery cover, battery, microSD card, and any other "accessories" you have off, and keep them. They only want the phone without any of these items. I asked the guy, "you don't want me to ship the batter OR even the cover with the phone, but separate?" He said, "no, they are yours to keep. if you send them to us, they will not be returned." LOL! If they replace the phone, I'll have spare parts! Yaaay! I left my screen protector on it, in case they can fix it, they won't scratch it. Love my Evo y'all!
Yah the same exact thing happened to me when i first got my evo (the first day it came out). Absolutely no sign of life, but got it through best buy and just went back with no insurance or anything and she gave me another one on the spot.
Yeah if it won't even power, they won't bother. You are straight unless by some miracle they actually get it working.
TEP is a godsend.
I'm supremely surprised no one has popped in to say "WRONG SECTION AMAGADWTFBBQ!"
sekigah84 said:
I'm supremely surprised no one has popped in to say "WRONG SECTION AMAGADWTFBBQ!"
Click to expand...
Click to collapse
That would be so barbaric and elementary - so many capitals and so much hostility!
To the OP:
Wrong section, jackhole.
It will probably cost you $35 without the insurance. If one store doesn't work, try another.
Yeah, just smash it on the floor and claim a new one
$100.00 ..thats it.
Where to post this?
I had a feeling this was the wrong place to post this, but not sure where else to do it. General maybe?
SORRY! ;-P
I wouldn't have a problem if an admin moved it to the right place.
Do did you make a decision to send it in?
teh roxxorz said:
Do did you make a decision to send it in?
Click to expand...
Click to collapse
Yeah, with fingers and toes crossed.
Well, I don't think they'll find out. Cuz I'm in engineering, and they could try to overvolt the phone [in an attempt to turn it on] but too much a risk of frying the circuits. Also no sdcard so they can't see your files...and way too much work to disassemble...so I think you're good.
Thanks man, that really is reassuring. I'm kind of on pins and needles over this. I can't afford ANYTHING, much less to buy another phone (I was laid off Jan 1).
I've been desperately trying to learn to program in Java, for Android. Both should provide me with more flexibility financially. I'd rather work as a contractor than FTE any day, but sysadmin type work is hard to find these days. I didn't expect to enjoy programming as much as I am, which is a pleasant surprise. Java isn't so hard. ;-)
I hope to get my Evo replaced under warranty. Then I hope to get more income by the time the new Evo 3D comes out! Not to sideline this thread, but what do you guys think of that thing? I'm also wondering if the new Evo View 4G would work as a phone replacement, just using Google Voice to replace cell service. Most new cars have bluetooth built in, and otherwise can use a bt headset (even stereo headphone type), so you never have to hold it to your head anyway.
Sorry, I guess I spaced posting my results. The did not know out had been rooted. They just replaced the motherboard and sent out back.
Unfortunately, they downgraded me from hw version 003 to 002. There were also two soft key lights out and I sent it back. Even though I complained about the version difference they still put another v2 in it. I called US public relations and came close to getting a hwy v3 board in but in the end it didn't happen. All they really care is that they made the device work.
Moral of the story is, if your Evo is dead-dead, send it to htc, and now you know what to expect.
Hi All,
My SGS2X no longer connects to any PC for anything other than charging.
I've tried everything, trust me. I've come to the conclusion that it is defective and want to return it for a new one. The problem is that I have rooted it and need to undo this before I return it. Telus told me it would need to be sent to Samsung for testing before they will give me a new one, so I need to unroot before I allow this.
Is there any way to unroot without a USB connection to a PC or am I screwed?
Thanks,
Mael
you might want to send it in for repair, to have the USB port replaced
Try using a different wire this same thing happened to me i believe
Sent from my SGH-T989 using XDA App
You might haved tried that tho try another to be safe
Sent from my SGH-T989 using XDA App
every time my phone drops to the floor while plugged in, the first thing i always worry about is the usb port
because of those issues reported above
Tried different cables, same problem.
Same cables work with other devices and other phones...
Phone has never been dropped, plugged in or not, so must be a defect.
Seems like a defect to me and thus covered under warranty, only prob is that it's rooted, voiding the warranty. Hence the question on unrooting, but I don't think it's possible.
I may just put up with it for now... It's a hastle not having access to USB storage, but I can work around that. Once I decide what I want for a second phone (Nexus or Note), I'll buy that, then brick the GS2 and go for warranty replacement then...
Pain in tha a$$, but thems tha breaks...
just ... never mind
i was going to suggest Odin, but then i remembered, sheet no USB, no can't do
the stock rom can't be flashed form CWM on the external sd card? I didn't realize that ODIN was required to put back to stock. Just wanted to clarify this.
Have you tried blowing out your usb port on the phone with some compressed air ???
Had a friend of mine , brand new phone, his USB just stopped, it would charge, but nothing else ... Screwed with it for hours, then he blew it out, and it worked ..
Sometimes your phone just wants a good blow job, just like the rest of us ...
(yeah yeah rude crude and socially unacceptable , but hey still funny) ...
Never thought of that... I'll give it a try...
MaelXca said:
Is there any way to unroot without a USB connection to a PC or am I screwed
Click to expand...
Click to collapse
This thread describes a method for flashing a stock kernel and (somewhat) stock ROM by flashing the files with CWM. You won't need your USB port, I just don't know if the stock ROM linked to in that post, will pass for "stock" on your Telus SGS2X. It may be good enough to pass for a warranty exchange/repair, etc., or there may be a stock Telus ROM floating around that is CWM flashable.
Good Luck..
Have u tried the samsung usb cable that came with your phone? ive found samsung phones to transfer data with the stock cable...everything else just charges the phone....just a suggestion
Sent from my SGH-T989 using xda premium
Tried the compressed air, no effect.
The ROM on the phone is stock, all I've done is root and install CWM.
To al appearances the phone is stock, but for the presence of superuser and CWM.
Tried the original cable, no difference...
Telus told me to go where I bought the phone, so I'm going to try going to BB and raising a stink, see if they will replace it...
By bb u mean bestbuy im sure they will they are awesome with returns well atleast the one by my house i like there no questions asked hahaha
Sent from my SGH-T989 using xda premium
Hi everyone,
I'm just trying to get a gauge on how prolific this issue is/if anyone has found a solution. I am on my second Galaxy Nexus, and both devices, just over a week after getting them, have developed an issue where the phone will not charge or will not be recognized via USB. I have a tried a range of different solutions. from reboot, to battery pull,to trying different chargers/cables, to resetting battery stats in Clockwork Recovery to no avail.
I absolutely love this phone and don't want any phone BUT the Galaxy Nexus, but it sucks that there's this issue. Both devices have been yakjuux devices flashed to yakju for direct updates from Google.
Who else is having this problem, if you have had it, how long did onset take, and have you found any solutions? I've googled the **** out of this problem and have only been able to find a small number of forums with greatly varying responses on how to fix it (none of which have worked for me).
In the meantime, I have luckily been able to get a refund from the retailer I purchased through on Amazon. I would love to get another GN, but won't do so until I see some reason this is happening (Samsung is denying that there's a problem) or a way to fix it should it happen again.
Funny thing happened to me as well. There are certain chargers that will not work with this phone. I'm assuming that you are using the one that came with the phone and not another. I tried to use a charger and cable from my old Captivate and it would not charge.
This really seems to be a recurring issue on the GN. See http://code.google.com/p/android/is...ary Stars&groupby=&sort=&id=23789#makechanges
and http://forum.xda-developers.com/showthread.php?p=23319813
I had the same problem happen as well after a few weeks, and it seems to be a USB charging port defect. (Replacing it fixed it)
So, ALOT of people have seen this, but Samsung has yet to respond to this. The QA at Samsung have done a really bad job at this..
Please comment or star on the Google Issue tracker.
Thanks for the links to the other sites. It sucks that no one is taking responsibility or offering solutions for those affected by this, but I guess I'll keep an eye out and hope that some resolution is found quickly. In the meantime, I'll be using my mom's old iPhone 3GS. =/
I had this issue with my gnex not being recognized when connected via USB since day ONE. I ended up using another USB cable and now it works (a blackberry USB cable) its kinda sad actually.
Sent from my Galaxy Nexus using Tapatalk
i know it is already posted but my issue is different. Some can charge their phone when it is off but mine cant charge even if its off.
When its off and i plug the charger the lightning logo appears, it indicates that its charging but when i turn it on the percentage of the battery remained the same. it didnt charge at all. Also my pc does not recognize my phone whether if its off or on.
i tried with no luck changing rom, kernel, used different cables and chargers (i even used one from LG).
i want to take it back to samsung but my bootloader is unlocked, im using costume rom, and rooted. They will not accept or repair it
EDIT: i want to install the stock rom and relock bootloader but how? since my pc doesnt connect to my phone
Look in the development section and download the nexus toolkit.
Sent from my Galaxy Nexus using xda app-developers app
ticholas said:
Look in the development section and download the nexus toolkit.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
How can i use it if my pc can't recognize my phone? Driver is already installed and it was working before
Sent from my Galaxy Nexus using xda app-developers app
Use a cocktail stick and try push the chipinside your phone slot upwards a little (if the phone were laid faceup on a table). Be delicate as you dont want to force it, but a little nudge up and your problems should aaaaall be resolved.
ive already done that no luck.
bump!
if i can restore my phone to stock recovery, stock rom, stock kernel, remove root will they accept it(warranty)? or do they have something to know that i modified my phone?
EDIT: because im planning to return in back to samsung
Please read forum rules before posting
Questions go in Q&A
Thread moved
Thanks
FNM
Is it a play store model or international? If it is international and you are located in the USA, Samsung will not do it. You can replace the usb port yourself..
mine too
Mine did the exact same thing. Good luck sending it in and having them actually fix it. I'm beginning to think their tech guys are really just a room full of chimps randomly putting stuff together.
I told them exactly what the problem was (because I looked it up before sending it in and my problem was the exact same as everyone else's) and they ignored me and just switched out the battery. That didn't work, so I sent it back again. Then, they updated the software. Since it's a hardware issue, obviously that did nothing. Now, they have repaired the PBA. I don't know what a PBA is or what it has to do with my USB port, but I'm betting the issue still will not be fixed and I'll have to send it back, yet again. After all this mess, I think I'm done with Samsung entirely.
turtlemama said:
Mine did the exact same thing. Good luck sending it in and having them actually fix it. I'm beginning to think their tech guys are really just a room full of chimps randomly putting stuff together.
I told them exactly what the problem was (because I looked it up before sending it in and my problem was the exact same as everyone else's) and they ignored me and just switched out the battery. That didn't work, so I sent it back again. Then, they updated the software. Since it's a hardware issue, obviously that did nothing. Now, they have repaired the PBA. I don't know what a PBA is or what it has to do with my USB port, but I'm betting the issue still will not be fixed and I'll have to send it back, yet again. After all this mess, I think I'm done with Samsung entirely.
Click to expand...
Click to collapse
i have sent it already. fortunately i was able to return to stock without USB. Hope they cant detect that ive done a mess on my phone.
probably the repair shop where you took your phone are just too lazy to repair. I hope they wont do the mess they did to you but i think it depends on tech guys if they are lazy enough to repair.
lowandbehold said:
Is it a play store model or international? If it is international and you are located in the USA, Samsung will not do it. You can replace the usb port yourself..
Click to expand...
Click to collapse
it is international and im in Italy. i took it back to the shop where ive bought and they'ce accepted it. The problem is that this shop will send my phone to samsung and i afraid that they will call me and ask me if i did something that voids my warranty
silverhunk said:
i have sent it already. fortunately i was able to return to stock without USB. Hope they cant detect that ive done a mess on my phone.
probably the repair shop where you took your phone are just too lazy to repair. I hope they wont do the mess they did to you but i think it depends on tech guys if they are lazy enough to repair.
it is international and im in Italy. i took it back to the shop where ive bought and they'ce accepted it. The problem is that this shop will send my phone to samsung and i afraid that they will call me and ask me if i did something that voids my warranty
Click to expand...
Click to collapse
Did you get it fixed?
This is kind of what my phone is doing too (here's the thread i've made)
http://forum.xda-developers.com/showthread.php?t=2059289
It will charge, but only to a certain point, regardless of rom, kernel, on or off, etc
over the past few days the maximum charge has gone down and down. Now it only charges to a max of 82%. I have 2 batteries and it does the same thing on each. My (hopeful) solution is that i bought an external wall battery charger and will charge batteries that way. I have the verizon model so if i wanted to do some sort of warranty work i'd probably have to go through them (not even sure if im still covered). I really dont want to deal with it. It boggles my mind why my phone is doing this though, charges fine but not to full. Oh well c'est la vie.
cymru said:
Use a cocktail stick and try push the chipinside your phone slot upwards a little (if the phone were laid faceup on a table). Be delicate as you dont want to force it, but a little nudge up and your problems should aaaaall be resolved.
Click to expand...
Click to collapse
i wouldnt recommend that to people, for me it went from a phone with "phantom charging" (ie flashing on and off for charging) and issues charging to a short circuit on the usb connection, so that the phone switches off when a usb cable is plugged in. What is well worth trying first is simply giving the port a good clean, a little bit of alcohol and that same cocktail stick may well solve your issue. I've been left charging via a chopped up usb cable to the dock connectors.
i dont doubt that forcing the tab in the port may have worked for you, but it has failed badly for others (ie me), so just be careful suggesting it
I had a similar problem as my micro usb socket was damaged. Don't worry about sending it for repair, do it yourself. The circuit board with a new micro usb socket is available on ebay, I paid £5 for mine. Watch a tear-down video or 2 on youtube and you will be sorted.
The GNex is easy to take apart requiring just a small philips head screwdriver and a pry tool, i used a guitar pik, and these are also available on ebay for just a few ££'s.
Can do the whole job in 15 minutes.
I'll start with the easy question first. So today I revived my broken nexus (i'll get in to that later) and i managed to pull the browser apk because i miss the stock browser. Now when I try to install it on my galaxy s3, it doesn't install. Any idea why?
So 3 months after i got the nexus phone it would say it was charging without a cable, then not say it, then say it was charging. Many times throughout the day. I sent it to samsung and they replaced a usb component in it. 3 months later same problem, except this time it wouldn't charge legitimately as well. Sent it in to samsung again and they refused to fix it claiming it was water damaged. It would cost 200$ to fix it. I decided to use the money to buy a faster phone. (My s3) Today I booted it to pull some data i really wanted. Still refusing to charge. So is there a way i can make it work again?
Also, since it's at 10%, would it be safe to put the battery in my s3 and charge it? Despite it being rated for 3.7v and the stock s3 being 3.8?
Sorry for grammar and understanding issues, i'll try to answer questions you may have.
Here's a great video. Hope it helps
https://www.youtube.com/watch?v=JmvCpR45LKA&feature=youtube_gdata_player