Wanted to check if anyone is having problems with the stock HTC MAIL APP after Froyo OTA Update.
I use my Desire for work emailing and usually download my emails to both my Desire and notebook. I'm aware of the previous bug in 2.1 where emails get deleted of the mail server if they are deleted from the phone.
After the OTA update, I am still able to download emails to both my Desire and notebook, but if I "refresh / check for new mail" HTC Mail deletes all previously downloaded emails in my inbox.
I tried K-9 Mail and the same thing happens!
Is there a setting that I'm missing? Appreciate any help!
I was having the same issue,but have resolved it by changing my account settings from POP3 to IMAP.
Hope this helps...
Sent from my HTC Desire using XDA App
Thanks, but changing to IMAP (server port 143) didn't help.
Same thing happens. Any other suggestions?
Called the Australian arm of HTC Customer Service and surprisingly got a call back in about an hour. They did some "tests" and now acknowledge the problem and promised to call me back in a few days with a solution. Fingers crossed!
Will post results if successful for others with this problem.
Mail missing
Hi
Having the same problem and changing to IMAP did not help.
This is wery iritating.
omb
Someone from another thread suggested a workaround by setting your native client (outlook) to NOT delete emails from the mail server after it has been downloaded.
This wont' work for me as I have size restrictions on my account.
I've just been forwarding the emails to myself and the emails get stored in my SENT folder. Irritating, I know, but at least I have a copy of it on my phone.
smpt change smtp
"smpt change smtp"
I'm not sure what you mean, could you please elaborate! Thanks.
Any fix on this yet...driving me crazy.
This sucks, I even flashed a rom from Modaco that's totally stock except it has root, did a wipe before and still have the same thing.
jk2 said:
Wanted to check if anyone is having problems with the stock HTC MAIL APP after Froyo OTA Update.
I use my Desire for work emailing and usually download my emails to both my Desire and notebook.
Click to expand...
Click to collapse
After the Froyo update my HTC Mail app can't connnect to my google e-mail, using IMAP. I can still use my dedicated Gmail app for this, it's only the HTC mail app that will not connect.
Spoke with HTC Customer Service earlier, supposedly they're working on a patch to get the mail app working properly. Unfortunately, no indication of when!
I posted this in another thread:
Crap. I have the exact same problem. As soon as you download to your pc from the server the emails are gone. No solution yet? There is a workaround you can go to your native client (outlook) go to advanced setting and check "leave emails on server". Until this is fixed this is all we can do.
Here is a brief tutorial for Outlook 2003:
Under the Delivery section of the Advanced tab, Outlook 2003 lets you define how to handle downloaded and old emails on the mail server.
By default, Outlook 2003 downloads your emails from the server, and in effect deletes them from the server after successful downloads. Without needing access to the mail server itself, you can customize Outlook's email deletion behavior. Outlook 2003 gives you thee options.
Checking the Leave a copy of messages on the server checkbox instructs Outlook 2003 to leave a copy of your emails on the server indefinitely. You or your System Administrator will then need to delete the emails from the mail server itself.
Complementary options can refine how long, and under what conditions Outlook 2003 should leave a copy of your emails on the mail server; I have mine set to 30 days.
Hmmm...this must not be a very common problem at all. I seached a ton of threads and can't fine any complaints about this. Why the hell is this happening only two a few of us i have no clue???
Wiped data/cache before both rom installs.
Just wiped data/cache/ext and re-installed the third different (1 bone stock rom, 1 stock with ap2sd, one cyanogen fully custom) custom rom. Same problem as before. I've not given up and will hope for a fix in the next update from HTC or a patch.
I've done the same. Tried a few different ROMs and all have the same issue of deleting my INBOX.
I've reverted back to 2.1, pity as I was getting used to 2.2. Can't work without properly functioning mail app.
Will post a solution if and when it is finally available.
jk2 said:
I've done the same. Tried a few different ROMs and all have the same issue of deleting my INBOX.
I've reverted back to 2.1, pity as I was getting used to 2.2. Can't work without properly functioning mail app.
Will post a solution if and when it is finally available.
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Click to collapse
Thanks PM me and post here (i subscribed) if you hear anything also i'll do the same for you.
Hi, just had OTA software update to 2.12.110.4 and seems to have solved the problem................ finally
Thanks, do u have a link by chance?
Hi there!
Until yesterday, syncing Hotmail via Exchange worked like a charm for me using the stock Android Mail APK. But from 18:00 MET on syncing stopped, the app telling me, connection to server failed. Are there any known issues by now? I know that Microsoft is rolling out Hotmail Wave 5 these days, could this be a reason and did anyone have the same problems as I do?
working fine for me on hotmail EAS via enhanced email
My hotmail is fine too, using stock android email
Since upgrading to jelly bean it seems my Gnex has stopped giving Email notifications despite it being turned on in each inbox' settings. This happens with all email accounts. They both receive Emails using push.
Anyone experienced this? Or can confirm that theirs run ok?
I have my Email app hooked up to an exchange account and its working fine. My GMail tags in the GMail app work fine too.
Have all of your general sync settings on too?
Fpad77 said:
Since upgrading to jelly bean it seems my Gnex has stopped giving Email notifications despite it being turned on in each inbox' settings. This happens with all email accounts. They both receive Emails using push.
Anyone experienced this? Or can confirm that theirs run ok?
Click to expand...
Click to collapse
i too had the same issue i m using 4 diffrnt mail accounts,i deleted the accounts then rebbot in recovery and did wipe catche / wipe dalvik and added accounts its wrkng fine now
Cheers, did the trick for me though I had to do a full wipe.
Hey guys just seeing if anyone else is experiencing problem with stock exchange email client? when I add my account it will sync the emails but I cant send any emails out, the client shows a massage on the keyboard (Retrieving account information...) I have tried Factory wipe and cash wipe nothing works
Are you on wifi? I seem to have problem sending mails on wifi sometimes, just turning off wifi and send the mail on 4g or lte works usually
For me it was like this on 4.1 also
Sent from my SGH-I317M using xda app-developers app
compassion
pigbait said:
Hey guys just seeing if anyone else is experiencing problem with stock exchange email client? when I add my account it will sync the emails but I cant send any emails out, the client shows a massage on the keyboard (Retrieving account information...) I have tried Factory wipe and cash wipe nothing works
Click to expand...
Click to collapse
Unfortunately I can only confirm the same problem on my Note 2, can receive but cannot send emails through stock exchange email app. I just talked to my IT department from work and they don't know why the issue occurs.
Does anyone know the cure?
Also experiencing the same issue, both on Jedi Master X2 as well as stock TELUS 4.3. Odd issue considering AOSP 4.3/4.4 had no issues with ActiveSync e-mail. For now i'm just using K-9 with retrieval on manual, and just reply o the e-mail through that. Obviously this is less than ideal. Any ideas?
Hello. I have also encountered this issue with my Outlook.com email account following the 4.3 update. I can confirm that Sandesh's solution with replying to an invitation has solved the problem for me.
http://forum.xda-developers.com/showpost.php?p=50068870&postcount=10
Thanks!
When I "upgraded" my Note 2 to 4.3 my exchange mail stopped working properly using stock email app. Other people with 4.3 have no problem connecting to the same mail exchange with 4.3, so I am pretty sure it may be just my device.
What happens:I can receive email just fine, and calendar works and all that
What it doesn't do:I can't send any email from the account. When I select send it just says "receiving account information" and that's it.
Now when I am in my email account on the PC I have no issues sending or receiving. This makes me look at my phone. Moxier mail works just fine (send and receives), but it does force close several times a week. So my issue must be the native app.
What I have done:
Cleared cache
deleted account and re-establish account on device
install Moxier mail (that crashes)
Any ideas of what else I can do? I do prefer the stock app over Moxier.
I fixed it
Rather Kit Kat fixed it. Now that I am on 4.4.2 the stock email app works in exchange.