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What is the best insurance for the HTC Evo? I bought mine from Best Buy Mobile.
casual864 said:
What is the best insurance for the HTC Evo? I bought mine from Best Buy Mobile.
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Well I don't know about Best Buy Mobile insurance? I too purchased my EVO 4G from Best Buy (they were the only folks who even HAD an EVO..and it's the white one of course). Anyway...I pay sprint 7.00/mo for insurance. As I have read, if I run my phone over with a car, drop it and kill the screen, or drown it..whatever. I'm covered for a new phone less the 100.00 deductible twice per year. I figure 7.00/ month=84.00/year plus 100.00 deductible=184.00 vs 500.00 or more to replace is money well spent.
THAT said..I wonder how Sprint (who currently does NOT sell the white EVO) would deal with replacement. My guess is that they would send me a re-furb black one..don't really care either way.
What does the best buy cost you? (they never even attempted to sell me on my EVO)
Edit: Oh..and since I've rooted, (I only did so for full Nand backup and free wi-fi tether..good bye Time Warner rapists!) I realize that Sprint and or BB can "see" this..and void my warranty. Since this is the case, I have done the following: copied my sd card to my pc, use titanium backup pro, rom manager pro, AND Mybackup Pro..I'm good to go if something goes "south". Root your phone=full protection.
-SKB
rooted 2.2
I have Best Buy's Black Tie Protection insurance on my phones, and it can be nice at times. Main thing that it's missing from Asurion is theft/loss protection. It only covers damaged/destroyed devices.
It runs $10 a month, but there is zero deductable, downside is that it can take 2-3 weeks to get ur replacement. Or longer if ur waiting for them to get Evo's in.
I was fortunate in that I never even had to buy an Evo in the first place. I had purchased my Hero from BB and had their insurance. I had broken a couple of them and got replacements. Well, on the third one they told me that they would no longer be selling Hero's and I would have to pick a different phone, any Sprint phone with a retail price of $600 or less. And bam, got my Evo for free with no new contract, I win.
Side note, they don't care one bit if ur rooted. Feel free to talk about it with the reps there. Chances are, if ur rooted, you know more about phones then the people that work there anyway. The manufacturer warranty has zero to do with BB's Black Tie, they don't care what you did to ur phone. One of mine was run over, one was dropped with a broken screen, and the third was dumped in the toilet by my 2 year old. They never hesitated in getting me new phones.
So i got this used EVO for free (too bad it had 2.3 installed) so i switched over from the intercept. Theres nothing big thats wrong with it but a couple of scratches. Question is if its possible to get sprint to give me a new evo? i have insurance and all but i just really dont know how all this works.
Insurance is NOT a free upgrade program. Scratches are NOT a reason to get it exchanged. And even if there was damage to the phone, you would call Asurion, not sprint, as sprint doesnt handle insurance claims. And don't even think of purposely damaging the phone just to get a replacement, thats insurance fraud, and is very illegal.
Replacements through Asurion come with a $100 deductible, and you will get a refurb EVO.
SteelH said:
Replacements through Asurion come with a $100 deductible, and you will get a refurb EVO.
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ohh ok thanks
Hey guys,
I'm a note 1 user and i'm getting a note 2, either the unlocked or the AT&T model.
Every phone i got, I either utilized the carrier's insurance for 7-8 dollars a month, or for my last phone, I bought it at best buy, so i used their insurance which is about 10 dollars a month but there is no deductible when you need a new one, whereas carriers charge 1-200 deductible.
But, best buy's insurance doesnt cover loss or theft..
Aanyway, does anyone know of any good third party insurance where you can buy the phone anywhere and then sign up for the insurance, does that exist? I dont know much about buying phones unlocked but when you guys spent 700+ dollars on this phone did you buy protection from somewhere? what happens if you break it?
Thanks
I use Worth Ave Group, good coverages, quick with claims and have really good customer service imo. I think they have the cheapest deductible ($50) compare to other insurance companies that I looked up.
Sent from my GT-I9300 using Tapatalk 2
zen0s said:
I use Worth Ave Group, good coverages, quick with claims and have really good customer service imo. I think they have the cheapest deductible ($50) compare to other insurance companies that I looked up.
Sent from my GT-I9300 using Tapatalk 2
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So i called up and asked alot of questions, it seems pretty good. They dont cover loss, but then again, neither does best buy, and it is verry cheap.
you only pay 64 dollars for up to 599 worth of coverage. They will only pay whatever the phone is going for at the time you file the claim, but still..
So, i buy the note 2 either unlocked or att off contract for about 700, the plan will cost 64, and a year later i want to buy the note 3, i cash in for about 500, i pay another 50, so i end up with 450 in my pocket, about 390 in reality... not bad..
and its good all around because i may end up breaking the phone because i dont use cases..
they do insurance for cameras, laptops, tablets.... this may be the way to go..
do you have any experiences you can share?
Here are the things I like about Carrier coverage:
Covers EVERYTHING (including loss)
Overnight delivery of your phone
This is what I dislike:
High deductible (Sprint) = $100 for screen breaks and loss.
I am most likely transferring to AT&T but wondering if I should get something that includes my likes and if possible fixes my dislikes. Is there anything out there?
Milkman00 said:
Here are the things I like about Carrier coverage:
Covers EVERYTHING (including loss)
Overnight delivery of your phone
This is what I dislike:
High deductible (Sprint) = $100 for screen breaks and loss.
I am most likely transferring to AT&T but wondering if I should get something that includes my likes and if possible fixes my dislikes. Is there anything out there?
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250 for sprint bro it all change not 100
mrej201 said:
250 for sprint bro it all change not 100
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Are you telling me that Sprint's deductible is now $250!? I just get happier and happier about leaving Sprint.
Slap-Yourself :) said:
Are you telling me that Sprint's deductible is now $250!? I just get happier and happier about leaving Sprint.
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yea broo 200 to 250 that why im asking wat other insurance i can get cuz i wanna get sprint
mrej201 said:
yea broo 200 to 250 that why im asking wat other insurance i can get cuz i wanna get sprint
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Dude! That's ridiculous! Why the hell would you pay 10 bucks a month and then $200 for a phone claim? I know that it may be Asurion raising the price of the deductible but thats just stupid.
You might want to check out Square trade. Fair pricing and good reviews on claims. I've never had to file a claim.
Sent from my Nexus 7 using Tapatalk 2
Why is anyone using carrier insurance? Go to squaretrade... now!
I'm looking to get the Galaxy Note II either with Sprint but I'm curious if the $200 deductible will hold true for it because currently the fine print (http://www.phoneclaim.com/doc_list/...ble-schedule-061712?tmpl=component&format=raw) shows it currently excludes tablets (even though Note is technically a phone with tablet abilities).
I love the squaretrade option so far and will probably end up going with it but I'm curious if anyone knows about the deductible rates with Verizon for lost/stolen for the upcoming Galaxy Note II. I know they both have Asurion but I'm pretty sure they didn't raise deductibles like sprint, $11 is a killer especially if you don't end up using it. I've been paying $8 for over 2 years and never had to use the insurance, so it would have been nice to get it refunded for taking good care of my phone.
Also, it's very unclear whether the deductible applies to specific repairs/damage. My experiences have always been that I never had to pay deductible unless it was stolen/lost, but some people are saying that water damage or glass damage now requires deductible, etc..
If it weren't for Sprint's Google Voice Integration (use it too heavily to try workarounds, biggest caveat is ensuring my calls always show callerid from my would-be Sprint-2-GVoice ported number), getting a free femtocell tower, and employee 25% off discount, I would seriously consider Verizon for 2 years until Sprint gets their LTE + Advanced going. Insurance is the big factor that might make me switch, but I'll probably lose their coverage and go with squaretrade and just be extra careful to not lose my phone. However, Is limited great coverage and data speeds > unlimited delayed LTE and typical 1 mbps 3G speeds?
Hope softbank helps make Sprint LTE deployment significantly faster.
It's still a phone and should be covered under TEP with no issues. It will fall under the new higher monthly insurance fee, plus incur the much higher deductible. For the first time I am seriously considering outside insurance, instead of Sprints TEP coverage.
Sent from my Clean Rom'd HTC Flyer using XDA Premium.
I loved Square Trade for a while, but due to quality issues with their replacement parts of my Android Tablet, I am a bit hesitant to use them.
Problems with SquareTrade:
Time without a phone during a warranty claim
Does not cover loss
$250 for a deductible with TEP is EXTREME. Does anyone know what AT&T's pricing structure for their service is?
Sprint appears to have a Deductible Schedule. So far, I don't see $250 for any phone, but I only tried the Galaxy S3 is $150 and the og EVO is $100.
I also didn't realized they have a Total Equipment Protection (covers loss) and an Equip Replacement plan.
http://www.phoneclaim.com/sprint/deductible
The Note 2 isn't listed yet.
I'm willing to bet the note 2 will be the first $200 deductible phone. There is a currently empty tier 4.
Sent from my shooter using xda premium
wekebu said:
Sprint appears to have a Deductible Schedule. So far, I don't see $250 for any phone, but I only tried the Galaxy S3 is $150 and the og EVO is $100.
I also didn't realized they have a Total Equipment Protection (covers loss) and an Equip Replacement plan.
http://www.phoneclaim.com/sprint/deductible
The Note 2 isn't listed yet.
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Yeah not sure why people keep posting the $250 gibberish. It's currently $150 for lost stolen water damage, more than 2 screen cracks more than an Inch long each and damaged beyond repair
Sent from my SPH-L710 using xda app-developers app
So I have a feeling someone is being a moron when telling me this but the website also says that its not. SO how would I go about adding it?.
I also have a feeling that if/when people use the TEP to replace it will probably be new phones for sometime guess that is a plus.
"Total Equipment Protection" is not supported by the phone LG Optimus G™.
cmsjr123 said:
So I have a feeling someone is being a moron when telling me this but the website also says that its not. SO how would I go about adding it?.
I also have a feeling that if/when people use the TEP to replace it will probably be new phones for sometime guess that is a plus.
"Total Equipment Protection" is not supported by the phone LG Optimus G™.
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Total Equipment Protection
$11.00
That's a different TEP than most older phones.
cmsjr123 said:
So I have a feeling someone is being a moron when telling me this but the website also says that its not. SO how would I go about adding it?.
I also have a feeling that if/when people use the TEP to replace it will probably be new phones for sometime guess that is a plus.
"Total Equipment Protection" is not supported by the phone LG Optimus G™.
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That person is an idiot. You can add TEP on the Optimus G. Trust me. Haha. :laugh:
Can I do it via web? I'm the account owner and.holder and I get the optimus g today
Sent from my PG86100 using Tapatalk 2
I also have the TEP and its $11 per month. The sprint rep was very adamant about it although it seems a bit expensive.
Sent from my LG-LS970 using xda premium
TEP went to 11 bucks a month for all phones above a certain price point. (all newer mid-high end smartphones) and for the low end and feature phones its like 8 bucks a month
Shifted from a Zombie Wasteland
cmsjr123 said:
Can I do it via web? I'm the account owner and.holder and I get the optimus g today
Sent from my PG86100 using Tapatalk 2
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You have 30 days to add it from activation date. So either call or online thru chat
Sent from my LG-LS970 using xda premium
Online via chat probably and well it might be expensive but still cheaper than a new phone..
Sent from my Nexus 7 using Tapatalk 2
$11 a month x 24 month plan = $264...spendy if you don't use it, but the first time you have to pony up $549 for a new one with out it you'll be wishin you had it lol. especially if it's in the first couple months.
Also don't know if you know this but with TEP it also covers warrenty stuff at $0 deductible past the factory 1 year warrenty. This has come in handy for me several times
stealth919 said:
$11 a month x 24 month plan = $264...spendy if you don't use it, but the first time you have to pony up $549 for a new one with out it you'll be wishin you had it lol. especially if it's in the first couple months.
Also don't know if you know this but with TEP it also covers warrenty stuff at $0 deductible past the factory 1 year warrenty. This has come in handy for me several times
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I had every single one of my HTCs replaced at least twice and my samsung four or five times at no cost to me. I even got upgraded from the Touch Pro to the Touch Pro 2 for free because the TP1 was no longer made or refurbed! Never a bad deal there.
I was able to get TEP on mine. Like others have said, its $11.
sn0w said:
I had every single one of my HTCs replaced at least twice and my samsung four or five times at no cost to me. I even got upgraded from the Touch Pro to the Touch Pro 2 for free because the TP1 was no longer made or refurbed! Never a bad deal there.
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No sir, that's getting your money's worth there for sure!
So could someone explain exactly how it works? I'm considering it. Do I pay for repairs? And I know everything is covered.. I'm tempted..
Sent from my LG-LS970 using Tapatalk 2
If its your fault then 100 deductable no questions asked. Warrenty stuff is free.
Sent from my LG-LS970 using Tapatalk 2
TEP's monthly cost is calculated by the full MSRP of the handset.
Anything below $499.99 is $8 per month
Everything $500 and up is $11 per month
WiMax devices are grandfathered into the old $8 rate (The Motorola Photon, HTC Evo 3D, etc. are $549.99 but are $8 per month to insure).
Deductibles are also calculated by the full MSRP of the handset.
Anything $299 and below will have a $50 deductible
Anything between $300-499 will have a $100 deductible
Anything between $500-599 will have a $150 deductible
Anything over $600 has a $200 deductible
Wimax devices are again the exception having been grandfathered in on the old $8 rate; The Photon and Evo 3D for example have $100 deductibles.
Some examples of TEP premiums and deductible schedule with Sprint's current device lineup:
Kyocera Rise - MSRP $249.99, $8/month, $50 deductible
LG Mach - MSRP $399.99, $8/month, $100 deductible
Samsung Galaxy S II - MSRP $499.99, $8/month, $100 deductible - WIMAX
[*]LG Optimus G - MSRP $549.99, $11/month, $150 deductible
Samsung Galaxy S III 16GB - MSRP $549.99, $11/month, $150 deductible
Samsung Galaxy S III 32GB - MSRP $599.99, $11/month, $150 deductible
Samsung Galaxy Note II - MSRP $649.99, $11/month, $200 deductible
As for what's covered, here's the easiest way to think of it:
Anything YOU did to your phone (or by omission allowed to happen) will require you to contact Asurion, pay a deductible and they will ship a phone to the address of your choosing. *
Anything that the PHONE did by itself and can be reproduced in the store is covered at a store level. They'll attempt to fix the phone, if it can't be fixed a DHRP (Direct Handset Replacement Program) phone will be ordered. **
As for your manufacturers warranty, it's completely and 100% not applicable at the store. Doesn't matter if you bought the phone 8 months or 8 weeks ago, once you're outside of 14 day return/exchange window, you're paying out of pocket to fix defects with your phone if you don't have TEP. If it's physical damage, lost/stolen, etc, you're paying out of pocket to buy a phone at full MSRP.
* This would be physical damage, cosmetic damage, lost phone, stolen phone, liquid damage, cracked screens, housing damage, etc
** This would be defects in the phone itself such as swollen battery, blown speaker, dead spots in the screen, non-traumatic charging port failures, etc.
Accessories bundled with the device are not included in TEP protection (chargers, headphones, etc)
DHRP phones can be new or reconditioned depending on the age of the product (the older it get's the more likely you are to get a recon) and will either be the same phone or something comparable. If you bring in a broken Galaxy S II don't expect to walk out with a Note.
---------- Post added at 03:53 PM ---------- Previous post was at 03:43 PM ----------
I forgot to mention, TEP can be added during the 14 day return policy or after an eligible repair. If you bring in an uninsured phone, pay to have it fixed, TEP can be added afterwards.
Care may allow you to add TEP up to 30 days out but it doesn't always stay on the account if you do it at the store after 14 days from purchase (System may kick it off if it doesn't see a TEP eligible transaction).
Being a tech for sprint I will tell you that TEP is available for our phones. I have it on mine. I believe that when they say it's not available they are most likely referring to the TEP app you can download. The app usually takes some time to be made compatible with new devices.
The TEP app allows things like GPS location of your phone, remote wipe, etc and can only be used if you have TEP service on your account.
I am also a tech for Sprint and to clear things up, we are required to fix the phone, even if it is technically "your fault." With three exceptions. If the device is liquid damaged or the screen is shattered, or the board is damaged, it is supposed to be sent through Asurion.
Now, the lines drawn for liquid damage are kind of a grey area. Technically, if the litmus papers are triggered, it could be considered liquid damaged. But at my store, we give the customer the benefit of the doubt and have to see actual liquid or corrosion.
Also, the shattered screen thing, is supposed to be an Asurion claim, but at my store, we will generally fix the phone unless the we don't have the part to do so. We try to take care of the customer as much as possible.
Th3ArCh0n said:
I am also a tech for Sprint and to clear things up, we are required to fix the phone, even if it is technically "your fault." With three exceptions. If the device is liquid damaged or the screen is shattered, or the board is damaged, it is supposed to be sent through Asurion.
Now, the lines drawn for liquid damage are kind of a grey area. Technically, if the litmus papers are triggered, it could be considered liquid damaged. But at my store, we give the customer the benefit of the doubt and have to see actual liquid or corrosion.
Also, the shattered screen thing, is supposed to be an Asurion claim, but at my store, we will generally fix the phone unless the we don't have the part to do so. We try to take care of the customer as much as possible.
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I'm about to take my chances in having my wife's SGS3 fixed. She has a slight crack that goes through the center of the glass. It's not shattered by any means, but I more or less assumed that the phone being 3 months old, it would be covered by warranty. I do have TEP on it though.
Th3ArCh0n said:
We try to take care of the customer as much as possible.
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Thanks for doing that. I was turned away from my local Sprint store for having a shattered screen on my Evo 4G. The "greeter" took one look at it and wouldn't give me the time of day - didn't even offer to fix me up with a new phone. I was off contract and he might have made a sale that day. Instead, his attitude convinced me to buy my new LGOG straight from Sprint instead of through him.
Thanks for providing good customer service - I only wish I lived in GR near you!!!
tduck said:
Thanks for doing that. I was turned away from my local Sprint store for having a shattered screen on my Evo 4G. The "greeter" took one look at it and wouldn't give me the time of day - didn't even offer to fix me up with a new phone. I was off contract and he might have made a sale that day. Instead, his attitude convinced me to buy my new LGOG straight from Sprint instead of through him.
Thanks for providing good customer service - I only wish I lived in GR near you!!!
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I am sure he feels bad for missing out on an upgrade that would have paid him 4 bucks. Scratch that, when you gave him a bad survey score for making you buy a phone when yours was "repairable" he would have lost money anyway. He really missed out.
Sent from my SPH-L900 using xda premium
Well the title says it all
I just dropped my phone and the bottom glass piece is shattered yet operable. My only issue at the moment is some cosmetic damage. As great as this might sound, it has put me in a dilemma.
Should I get a Asurion replacement for $100 bucks
Should I wait and pay full retail for a phone (I need to do this now in order to keep my Unlimited Data with VZW )
I personally love my Nexus, and the fact there is no BS with its bootloader and I can flash anything I want just makes it all the better. It is a safe bet to say the only way I would ever upgrade would be to another Nexus or another flagship phone.
Any feedback here? Or is anyone experienced with the replacement of a screen that could possibly give me an estimate to replace the entire screen+digitizer? (apparently the screen and digitizer are fused together so I am expecting the screen alone to cost somewhere in the 75-125 range.)
Thanks all,
Happy New Year!
Sorry to hear that
I would probably pay $100 and get the replacement, since the actual screen assembly costs $110-140 on ebay, you probably wouldn't find it any cheaper than $100 unless you buy it from someone.
If my screen broke I would instantly whip out $100 to get another.
If you've been paying for assurion, and now you finally need it, I'm not sure why you would need to ask what to do.
If you really want to keep the unlimited data I just got a perfect condition GN for $200 off my local craigslist. They can be had for as little as $150. No need to pay full price from Verizon.
Also paid $150 recently for a GN off of Craigs List. It's great.
Sent from my SCH-I535 using xda app-developers app