how to open the display? - Xperia Play Q&A, Help & Troubleshooting

Hi everyone,
yesterday my xperia play had a water damage. Today when i tried to start it again (which didnt work yesterday) it started without problems - phew, sooo lucky. But anyway, my display now has like traces of water underneath which means the screen is darker at the corners. I think if i could remove the upper part of the display i could clean it and it would be as good as new.
But I dont know how? Do you guys have any idea how to disassamble the screen?

The only video that seems to be available is this http://www.youtube.com/watch?v=-3n5ZfkqhzE&feature=youtube_gdata_player
Sent from my R800i using xda premium

Tarsul said:
Hi everyone,
yesterday my xperia play had a water damage. Today when i tried to start it again (which didnt work yesterday) it started without problems - phew, sooo lucky. But anyway, my display now has like traces of water underneath which means the screen is darker at the corners. I think if i could remove the upper part of the display i could clean it and it would be as good as new.
But I dont know how? Do you guys have any idea how to disassamble the screen?
Click to expand...
Click to collapse
If you're phone becomes submerged in water you should never try to turn it on (bit too late now) as that is what can cause immediate long-term damage. You should disassemble as much as you can (case/battery etc), remove any excess water and then put it in a tub of rice (or Silica gel if you have some handy) for as long as possible (up to 3 days recommended).
That youtube video posted by danlivesey is good (although might want to mute it) and there's a picture guide here: http://www.repairyourmobile.net/sony-ericsson-disassembly/sony-ericsson-xperia-play-disassembly/

guys, thanks for all the tips.
But guess what: all is fine now! I didnt do anything and the traces of water beneath the glas are gone now! The wonders of physics.
Pretty cool that my phone works like before after being completely in water for a few seconds (although my aegis trident case helped holding a little bit of the water off).

Related

[Q] Zagg Invisibleshield caused water damage...

Hey everyone,
Just want to warn you guys for the InvisibleShield! I know that when applied correctly it is probably a very satisfying product, but when not applied carefully you can get screwed up by it... Last night I applied an invisibleshield to my Desire HD and guess what, I got water under the screen... Seriously I don't understand how it's possible, but I guess that the bezel around the screen (the transition from the glass to the back) somehow let's water through as the water damage is not in the obvious spots near the volume buttons or anything. The water damage is on the right side of the phone.
First thing I did was taking the screen protector off and threw it in the bin... Did not like the feel of it anyway! The phone is currently sitting in a sealed zip-loc with rice. Sure hope my phone is going to be back to normal as I wouldn't know how to get this fixed.
Anyone else experiencing this problem? And if so, how did you get the water out of your phone/screen?
,Jordy
Wait a minute - this screen protector requires WATER? I must be well out of date because that is news to me. Sounds utterly bananas.
Yeah, they call it "Application solution", which is probably just water and soap from what I read about it.

Adhesive/glue for a digitzer/touch screen replacement

Long story short, phone falls out of my pocket about 1ft onto a laminate floor and the whole digitizer decided to crack (so much for really strong screens). I've ordered a replacement digitizer but i cant seem to find anywhere on this ever so vast internet, what adhesive I need to attach the new digitizer.
the phone is running cm7 so i really don't want to go through the hassle of re-flashing it with a stock ROM in the hopes of getting it repaired under warranty.
very stressfull week, and now this think im gna go sit in a corner and cry
Any help is really appreciated
Any retail strong glue would do the job as what I see here. Just the case of how details is your work would come. If you do it slow and details without any rush or interuption, I think it will turn out like new you wouldn't notice it has changed the screen.
I've seen a video clip, a guy changing the Defy crack screen and it turned out very dirty. The glue just spread out all over the side of the screen.
You could just do a few practice of using the glue on a different object that required sharp and details hands/fingers and then only come back to work with your delicate DEFY.
Thanks for the quick reply
if the video is the 3 part one where fixes the screen and forgets he hasn't charged it then i watched that a few Min b4 my first post.
Google'd the names on the adhesive he used and got no results besides music cd's lol.
Would using the wrong kind of glue affect the touch screen? I don't really care about the waterproofing as it will be inside my wrist strap all of the time whilst im on my bike, but i just want to ensure that using the wrong glue wont render my new screen absolutely useless.
My town is riddled with phone repair shops. I got quotes from 4 of them, for just simply glueing the digitizer to the faceplate. Lowest quote i got for 5 min work was £20......... daylight robbery!!!
And my fingers are very accurate for some reason (apart from when trying to hit a link on the defy browser without zooming in grrrrrrrr), glued the trim on my les paul guitar easily, still give it a few practises tho
again, thanks for the quick reply
Good...
A good practise is to pour the glue like a water drop on a paper and use a sharp holder like twiser or a pin and take it a little and spreading it along the side of the Defy screen frame evenly.

[Q] Waterproofing

Hey Guys,
Every time I switch on my phone I get the message "Please close the external connector covers to secure waterproofing"
This message comes when I switch on my phone even of the connectors are closed. Is this normal? I was under the impression this message would only come if the connectors were open. Can anyone tell me if this is normal?
Thanks
elevation_2 said:
Hey Guys,
Every time I switch on my phone I get the message "Please close the external connector covers to secure waterproofing"
This message comes when I switch on my phone even of the connectors are closed. Is this normal? I was under the impression this message would only come if the connectors were open. Can anyone tell me if this is normal?
Thanks
Click to expand...
Click to collapse
thr s sth to choose "not show this msg" or something like this.
if thr s nothing! or u select it and this msg appear again it s not normal.
u can easily fix it with factory reset or repair by PCC.
:good:
There is the option to not show this message again but I want to know if others are also seeing this when they switch it on
Sent from my D5503 using Tapatalk
I only see the message when I've had the flaps open.
Sent from my D5503 using xda app-developers app
Zoidy said:
I only see the message when I've had the flaps open.
Sent from my D5503 using xda app-developers app
Click to expand...
Click to collapse
What about if the flaps are closed and you restart the phone? Doesn't the message come once when you turn it on even if the flaps are closed?
Thanks.
No, restarted yesterday with flaps closed and no message.
Sent from my D5503 using xda app-developers app
elevation_2 said:
... Can anyone tell me if this is normal?... but I want to know if others are also seeing this when they switch it on
Click to expand...
Click to collapse
No I dont think it's normal, and no I don't get the messages. Only, obviously , when flaps are actualy open. Device in use for two days now
But I think you might have faulty hardware if factory reset -both ways- do not help
I think I'm going to just put it in water and hold my breath
Sent from my iPhone using Tapatalk
I get the same message even though the covers are closed
it should pop up everytime you disconnect power from the phone. . I don't think the phone actually knows when the flaps are open .. I tried repowering with my power flap off, it didn't warn me .. but when i connect/disconnect microusb it does..
This surely is just an important message to first time users... incase there is anyone stupid enough to immerse the phone in water with the flaps open.
You get these type of messages/notifications/tips with windows programs all the time. Tick the box so it doesn't bother you again - I also doubt whether the phone can tell if the flaps are open or shut (hence the initial notification) it almost certainly can't tell - they are just protective covers. This is just a 'take heed' notification. It popped up first time I use my phone - with flaps closed.
I think you are worrying incase the flaps aren't water-tight and a warning message is showing - not the case at all IMO.
I need to issue a warning.
Maybe only my unit has this problem but, nevertheless, take care.
So .. I took the phone to the pool and used it as a camera .. everything was OK.
One month later (last evening to be more exact) I simply washed the phone in warm water to clean it up (it had some chocolate traces on it ) ...
well ... now I have to send it to warranty because water got under the screen. The flaps were closed (actually I barely open the micro-usb one now and then ... because I also use a magnetic connector for charging it).
I suspect a manufacturing defect which allowed the water to get in from other locations than the flaps (in my case, I think the ear piece is the culprit).
Anyway .. take care ...
ro_explorer said:
I need to issue a warning.
Maybe only my unit has this problem but, nevertheless, take care.
So .. I took the phone to the pool and used it as a camera .. everything was OK.
One month later (last evening to be more exact) I simply washed the phone in warm water to clean it up (it had some chocolate traces on it ) ...
well ... now I have to send it to warranty because water got under the screen. The flaps were closed (actually I barely open the micro-usb one now and then ... because I also use a magnetic connector for charging it).
I suspect a manufacturing defect twhich allowed the water to get in from other locations than the flaps (in my case, I thing the ear piece is the culprit).
Anyway .. take care ...
Click to expand...
Click to collapse
I use a underwater camerahousing for shooting, i always wonder how the flaps form z1c can prevent from waterdamage over a longer periode of time.
@my underwater camerahousing i remove the sealing ring (O-ring) when the housing is not used for >3months i clean it use siliconspray. And if there gets dirt on the O-Ring or get twisted on the housing->Water->Camera->:crying:
When i look at my z1c flaps, the O-Ring is full of dust and no one use a siliconspray. On the other side the waterpressure press the flaps on the phone.
I put this in a simple way: If the producer is advertising the phone as waterproof (under certain conditions) then it should meet the standards.
The concern is that it met the waterproofing requirements .. after all I took it to the pool twice and used it underwater ... no problem.
Now, a little bit later, only some spilled water on the phone (not even with pressure) found a way in ... this is outrageous.
ro_explorer said:
I put this in a simple way: If the producer is advertising the phone as waterproof (under certain conditions) then it should meet the standards.
The concern is that it met the waterproofing requirements .. after all I took it to the pool twice and used it underwater ... no problem.
Now, a little bit later, only some spilled water on the phone (not even with pressure) found a way in ... this is outrageous.
Click to expand...
Click to collapse
You said "washed the phone in warm water", that doesn't suggest you only spilled a bit on it. If I drop my phone in a sink full of water, in the toilet or puddle and water gets in then I would have every right to complain, but I do find it hard to have sympathy for People who have "tested" the water proof capabilities.
Sent from the app on my Z1C...
If I buy a parachute I buy it not because it is nice looking or cool ... I buy it because I expect it to keep me alive after I jump from an airplane ...
If I jump from an airplane and my parachute will not open but I'm barely alive because I was cautions enough to have a spare one, then I have all the rights in the world to complain ... right?
The phone has IP58 certification, dust- and waterproof ... so it MUST sustain water on it, submerging totally in water, heavy rain or simply tap water. That why it had that certification in the first place.
Look at the OFFICIAL commercial: https://www.youtube.com/watch?v=9j_fJeTtuz0
ro_explorer said:
The phone has IP58 certification, dust- and waterproof ... so it MUST sustain water on it, submerging totally in water, heavy rain or simply tap water. That why it had that certification in the first place.
Click to expand...
Click to collapse
I feel your pain, I do, however...
ro_explorer said:
I simply washed the phone in warm water to clean it up (it had some chocolate traces on it
Click to expand...
Click to collapse
That to me suggests you had a bowl/sink of warm water and washed it like a plate or something, if the Phone has flexed then in may have sucked it in, who knows. I think too many People put too much emphasis on "water proof" and get burnt in the process.
It was tap water ... warm, not hot, not cold .. room temperature ... not jet, spray mode. it was like a heavy rain if you want to associate the physical "impact".
No bending, not rubbing ...
God damn it ... I'm an engineer .. I know how to handle this crap .
ro_explorer said:
I put this in a simple way: If the producer is advertising the phone as waterproof (under certain conditions) then it should meet the standards.
The concern is that it met the waterproofing requirements .. after all I took it to the pool twice and used it underwater ... no problem.
Now, a little bit later, only some spilled water on the phone (not even with pressure) found a way in ... this is outrageous.
Click to expand...
Click to collapse
ro_explorer said:
If I buy a parachute I buy it not because it is nice looking or cool ... I buy it because I expect it to keep me alive after I jump from an airplane ...
If I jump from an airplane and my parachute will not open but I'm barely alive because I was cautions enough to have a spare one, then I have all the rights in the world to complain ... right?
The phone has IP58 certification, dust- and waterproof ... so it MUST sustain water on it, submerging totally in water, heavy rain or simply tap water. That why it had that certification in the first place.
Look at the OFFICIAL commercial: https://www.youtube.com/watch?v=9j_fJeTtuz0
Click to expand...
Click to collapse
Your right.
My underwater camerahousing is Waterproof too, but only if i care about the cleaning/maintain rituals, they make the housing waterproof.
Same with the Parachute, yes it can save your life when you jump from the Plane, but only if you pack it right, maintain it and ensure that all ropes and the chute self are under good condition.
The phone was barely 1 month old. The seals were greased with silicone vaseline from day 1. I used a magnetic charger connector all the time.
More than that, I'm pretty sure the water did not got inside on the flaps but more through the ear piece. We'll see what the guys from the service will say. I'm very curious.
// sent from my tablet //

[Q] Quality control problems with the frame?

Recently i received my Xperia Z1C White. After some careful checking (that happens when you are a techy) i noticed that the frame bends slightly inwards at the back side. I made a small example of what i mean on a photo. The problem is. If you can press those parts of the frame inwards, what happens with the waterproof seal between that part of the frame and the plastic bezel on top of this? Is this the case with every Xperia Z1C or is this a rare problem?
I suspect this also is the reason why you can hear a sound while pressing the screen slightly.
Rinneh said:
Recently i received my Xperia Z1C White. After some careful checking (that happens when you are a techy) i noticed that the frame bends slightly inwards at the back side. I made a small example of what i mean on a photo. The problem is. If you can press those parts of the frame inwards, what happens with the waterproof seal between that part of the frame and the plastic bezel on top of this? Is this the case with every Xperia Z1C or is this a rare problem?
I suspect this also is the reason why you can hear a sound while pressing the screen slightly.
Click to expand...
Click to collapse
Same on my phone, but only the charging port side, and my phone squeaks too.
Me too - i can also press the frame inward. Oh my god, i´m a bit confused now...lets hope everything is ok and water is no problem for that...
*EDIT* But i have to say that this also is an issue to find on my Z1 !
Had a bit of convex shape on the back, barely noticeable. Hairdryer and pressing did the trick.
And no, don't be too harsh to the phone.
Glue seems to be unequally applicated.
Made in China after all.
I don't know why, but it doesn't seems any problem with my white phone.
I wonder hwo wide spread or problematic this is. On a normal phone this wouldnt be a problem at all. But on a waterproof phone every error can be a problem.
Mine seems to have the same microscopic gap on the back around the docking port.
I dunked it in a bowl of water and let it sit for 5 minutes. Took it out, dried it off - no problems.
The back of mine flexes when pressed hard in the center, but there are no gaps at the edges (even when pressed)
Is this something they'd accept a warranty replacement for? Where do you go about requesting such?
slvrarrow said:
Is this something they'd accept a warranty replacement for? Where do you go about requesting such?
Click to expand...
Click to collapse
I think no warranty on this, they will probably consider it normal.
The problem with high precision designed devices like this and iphones is, that if something is a bit off you notice it easier.
I do regret it a bit that i didnt exchange it within the 7 days that it is possible to exchange a product after buying it in holland. But if it is widespread, then the case of a phone without the flexing frame/misaligned frame would be very small.
For anyone worried about the waterproof nature of their device, the only thing I can say is - test it. If the product works as intended you're golden. If not, you're covered by warranty.
I'm avid photographer and diver and with all new waterproof equipment, the first thing I do is test their waterproofing by either dunking them in the tub or the sink full of water.
You've bought a device with a capability which you should be able to trust. No need to find out 1 year later when you drop it in the toilet that your device is faulty.
Hejnfelt said:
Mine seems to have the same microscopic gap on the back around the docking port.
Click to expand...
Click to collapse
Same here, only a small gap around docking port that can be ever so slightly pressed in under higher-than-normal pressure, never noticed it in every day handling.
Mine keeps pulling hairs out of my beard!
Sent from my Nexus 7 using Tapatalk
I believe there's a sensor-like surface when you open up one of the flaps (the micro-USB one I think). It's a small white square and it turns red when in contact with water.
This is how the service centres know that you are complying to proper usage. So do be careful not to get the internals wet
That would make sense
Sent from my D5503 using Tapatalk
I have exchanged mine, still a little flex around the charging port but the back is definitely more flush. No small gap and less cracking noise when pressing the back as well. Very content with the built quality of this phone now.

Question Got some permanent stains on the Display

Hey everbody,
I got some stains on the display that cannot be removed any more. If you move over them with the finger tip, you can feel a unevenness down. I have no idea where they could have been from.
What do u guys think. Im usually really careful with my smartphone.
I am by no means an expert first and foremost.
But when I have something I can't get off my glasses with regular cleaning, I will use some toothpaste and a soft microfiber cloth and that has just the right abrasiveness to get whatever is on my glasses off them. Granted there's more cleaning involved but it works for me
spart0n said:
I am by no means an expert first and foremost.
But when I have something I can't get off my glasses with regular cleaning, I will use some toothpaste and a soft microfiber cloth and that has just the right abrasiveness to get whatever is on my glasses off them. Granted there's more cleaning involved but it works for me
Click to expand...
Click to collapse
Thanks mate. But im pretty sure these are tiny "holes" in the top layer of the display.
xflowy said:
What do u guys think. Im usually really careful with my smartphone.
Click to expand...
Click to collapse
I think that you have not been careful enough and somehow damaged your display. It's possible that you only damaged the oleophobic coating, and not the underlying glass (should be easy to tell by looking at the display when it's ON - do the pixels underneath the damage still work?).
There is no other explanation to this, at least not from the looks of it (since you talk about "a[sic] unevenness down" - implying not superficial stains, but serious damage). There are extremely rare instances where displays damage themselves ("spontaneous shatter") but that is another matter entirely and has nothing to do with your - apparent - circular damages (since those lead to the shatter of the entire tempered glass). I'd wager either fire or acid or something else destructive happened here, but only you can tell.
Fire damage leaves a distinctive mark
Gorilla Glas Victus has a 6-7 on Mohs scale of hardness, you can pick whatever might have been your problem:
I have the same issue, appeared two days ago. I have one small one that looks the same as your small ones, On mine the mark is under the top glass, it almost looks like dust under an applied screen protector. If I look at it at 180 deg for the mark I can't see it at all, not until i move about 5 deg off 180, then at about a 45 deg angle it dissapears again.
To me that very big one looks like damage to the top surface, then the others look like they are below the glass
did you possibly get alcohol on the screen that dried up? I have something similar that happened to my screen and the only thing I can remember that possibly got on my screen was alcohol. I woke up the next day and noticed the spots on my phone but only when the screen is off
bolo808 said:
did you possibly get alcohol on the screen that dried up? I have something similar that happened to my screen and the only thing I can remember that possibly got on my screen was alcohol. I woke up the next day and noticed the spots on my phone but only when the screen is off
Click to expand...
Click to collapse
Alcohol is bad for the phone's display because it'll heat up the display and the glue inside will lose its stickiness. This causes the display to fall out or some damages like this cause the display to burn inside and show like this!
@randylahey786 Why in all heavens should alcohol heat up the display unless you burn it on the display/phone ? ..... and just for the record: i have been using isopropanol since ages to clean glasses, binoculars and, yes, also smartphone displays. BTW the nice tabs provided with many display protectors for cleaning the display are just alcohol swabs as well.....
danw_oz said:
I have the same issue, appeared two days ago. I have one small one that looks the same as your small ones, On mine the mark is under the top glass, it almost looks like dust under an applied screen protector. If I look at it at 180 deg for the mark I can't see it at all, not until i move about 5 deg off 180, then at about a 45 deg angle it dissapears again.
To me that very big one looks like damage to the top surface, then the others look like they are below the glass
Click to expand...
Click to collapse
can u upload a photo of yours?
bolo808 said:
did you possibly get alcohol on the screen that dried up? I have something similar that happened to my screen and the only thing I can remember that possibly got on my screen was alcohol. I woke up the next day and noticed the spots on my phone but only when the screen is off
Click to expand...
Click to collapse
Since i dont trink alcohol thats pretty unlikely, but yea, sth must have spilled over there but i have no idea what tbh.
s3axel said:
@randylahey786 Why in all heavens should alcohol heat up the display unless you burn it on the display/phone ? ..... and just for the record: i have been using isopropanol since ages to clean glasses, binoculars and, yes, also smartphone displays. BTW the nice tabs provided with many display protectors for cleaning the display are just alcohol swabs as well.....
Click to expand...
Click to collapse
I have seen issues with some people who have used sanitizer to clean the display and the display came out! Sanitizer contains alcohol in it, also isopropanol comes as a cleaning liquid especially for phones so they would've tested it but sanitizer or alcohol drinks are worst!
randylahey786 said:
I have seen issues with some people who have used sanitizer to clean the display and the display came out! Sanitizer contains alcohol in it, also isopropanol comes as a cleaning liquid especially for phones so they would've tested it but sanitizer or alcohol drinks are worst!
Click to expand...
Click to collapse
I agree, as you never know what stuff is included in those sanitizers and of course alcoholic drinks may include sugar and other ingredients that could leave residue on the screen after drying out.
I always get pure isopropanol for cleaning purposes, this way I know it's safe to use
Quite a few people on r/GooglePixel have had the same issue upon release - it's been speculated that it's something to do with the oleophobic coating not adhering to the glass & is a manufacturing fault.
I would contact Google and see if they will replace the device for you as it will probably get worse over time.
it looks like your oleophobic coating has been removed. Can you post some different photos? Do you have another smartphone you can add to the photo? Your display looks very dull (but it could be the photo).
I recommend the toothpaste and micro fiber trick the other comment suggested. then grab some oleophobic spray and coat your screen again. It takes 2 or 3 coatings to get it even but it works well. Unfortunately coating isn't covered in Google's Official Warranty (it says its not on their website). There's a good oleophobic brand that many people use and they swear by it but I forget the name.
But I would get the display even and unform first before doing anything - maybe even using a polisher tool with a really soft brush. Someone did this on reddit on their 6 Pro a few months ago to remove scratches and it worked really well.
I would also try to get as many reddit and xda posts as you can and document them, then contact Google and see what they can do. Also maybe try going to your nearest UbreakIfixit - see what they say? They see hundreds of different phones a day. But there seems to be over 15 posts on reddit that shows the same type of "Spotting" or "blotches" that appear on the 6 / 6 Pro. Not sure what exactly is going on there but some have gotten their devices replaced if I remember correctly (but others were told to kick rocks by google support, so make sure you prepare yourself before calling).
xflowy said:
can u upload a photo of yours?
Since i dont trink alcohol thats pretty unlikely, but yea, sth must have spilled over there but i have no idea what tbh.
Click to expand...
Click to collapse
Sorry missed you asking this question, will need to find a camera to take the photo
randylahey786 said:
I have seen issues with some people who have used sanitizer to clean the display and the display came out! Sanitizer contains alcohol in it, also isopropanol comes as a cleaning liquid especially for phones so they would've tested it but sanitizer or alcohol drinks are worst!
Click to expand...
Click to collapse
Neither sanitizer nor alcohol belong on a display. If people damage their phones on purpose or through the sheer act of incompetence, Google is hardly at fault... a phones display should only be cleaned with a fine microfiber cloth - and if the display is too dirty, only a special display cleaner should be used. Even that however should never be DIRECTLY applied to the display, but only used on a microfiber cloth again, which is then used in a slightly wet state to clean the display.
Since I know people, and people do stuff like that (smashing glasses cleaning cloth drenched in alcohol, sanitizer or something like that onto their phones), it's hard to judge/evaluate these threads here. Often it just seems like something that can easily be caused by a user, and is probably not a hardware issue.
xflowy said:
Hey everbody,
I got some stains on the display that cannot be removed any more. If you move over them with the finger tip, you can feel a unevenness down. I have no idea where they could have been from.
What do u guys think. Im usually really careful with my smartphone.
Click to expand...
Click to collapse
any update on this?
Alekos said:
any update on this?
Click to expand...
Click to collapse
what u mean? the stains are not removable. the coating seems to be gone at this area. i didnt try the suggestion yet to completely redo the coating
xflowy said:
what u mean? the stains are not removable. the coating seems to be gone at this area. i didnt try the suggestion yet to completely redo the coating
Click to expand...
Click to collapse
was wondering if you tried google support at all, just to see what they would say. there's other instances of "blotching" on reddit on the Google Pixel forum. Do you know how it might have happened now that its been a few more days>?
xflowy said:
Hey everbody,
I got some stains on the display that cannot be removed any more. If you move over them with the finger tip, you can feel a unevenness down. I have no idea where they could have been from.
What do u guys think. Im usually really careful with my smartphone.
You have touch these screen with something containing parfum
Click to expand...
Click to collapse
Same issue. It was caused by dripping some salsa on the screen at a restaurant and didn't notice it right away. First time I've ever had anything like this happen to a phone screen.

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