Guys this is my last attempt at trying to find the problem with my DHD before sending it to the repair shop—and by repair shop I don't mean an official HTC Reseller which is not available in my country!
Here's what I've been facing for the past month:
Without any warnings, my phone started making weird noises
(interferance sound, as if the signal is very poor) during every phone-call, and dropping the call 1 out of 3 times, when connected to the 3G network. ([Edit] Even when I get 4 bars of 3G reception)
If I set my phone to GSM only mode, the issue disappears.
Also during browsing (or any internet use) the signal keeps switching from 3G & H and by doing so the data connection is EXTREMELY slow(and sometimes non-working).
After trying multiple radios(with their ril's) and different ROMs.. and finally switching to a stock rom(and radio), as well as trying other sim-cards/different network, and still having the same issue over the 3G network; I'm starting to believe it is a hardware issue.
Before I send it to the repair shop (and risk getting back awkwardly put-back phone) I thought I'd try one last time here..
Any advise is greatly appreciated..
Looks like a hardware problem. Does everything work fine with wifi?
Sent from my HTC Desire HD using xda premium
Nothing wrong with your DHD. It's your provider. The area wherevyou live is probably not well covered with 3G since you said you have no issues switching to GSM. If you don't have any WiFi issues then it's not a privlem with the phone or the ROM. It's bad 3G coverage regardless of the provider
Sent from my Desire HD using XDA App
Everything works perfectly--including WIFI--except 3G.
I really hope it isn't a hardware thing, but now I'm 90% sure it is!
I took the phone to the only official reseller of HTC phones in Lebanon.
They told me they'd rather not open the phone up since they've had bad experiences doing so before.
They said issues with the touchscreen usually surface after reassembly.
After googling it seems the gsm antenna is in the sim cover; septate from the 3G one (which i couldn't find any pictures of where it is in the phone)
Sent from my Desire HD using Tapatalk
1. Don't panic.
2. As I explained before, I'm 99% sure it has nothing to do with hardware. Do you know someone with the same or similar issue?
Sent from my Desire HD using XDA App
djolebih said:
1. Don't panic.
2. As I explained before, I'm 99% sure it has nothing to do with hardware. Do you know someone with the same or similar issue?
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I've tried different locations :/
As i said before, also prior to all that, it was working fine..
I tried my Sim card on a different phone and it works just fine.
I tried a different SIM (same and different providers) the problem persisted.
Still, i really hope u're right!
Sent from my Desire HD using Tapatalk
Related
HI folks, i'm not sure if this is a well known problem or not, but i thought i'd give it a try. Ok the basics of the problem are that i can be on my mobile browser or any app and you can see the upload and download indicator arrows in the taskbar working away just fine, then randomly, even if the signal strength stays the same, i will lose the download arrow, and the upload arrow will stay on. At this point I cannot access the internet at all and sometimes this does not start working again until i reboot, and sometimes not even then!! This has happened With my last 4 phones (all android) so it seems like either a problem with my sim card, with t-mobiles network, or with android itself. Is anyone else having this problem??
thanks.
4 phones have been G1, Nexus 1, Desire HD and LG Optimus 3D
I dont have such a problem (orange uk). I think that is a problem with your sim card or network provider
Sent from my Galaxy Nexus using xda premium
Really? Not a single person? Is anyone in the UK using a nexus on T-Mobile?? Lol
Sent from my Galaxy Nexus using XDA App
This used to happen all the time on my Vibrant here on Tmobile USA. 2.1 eclair was downright awful. CM 7.1 it was better but without Gingerbread drivers i was stuck with the last Froyo baseband. Even then i still frequently had this issue so i mostly used wifi at the house. Areas with stronger signal i rarely noticed this. But ironically i have yet to experience this with my galaxy nexus. Havent needed wifi at the house yet.
My problem seems to be different for the OP's. I lose the network connection totally; I get no data or no calls. Only a reboot can resolve it. I have noticed this with an AT&T SIM card and an H2O Wireless SIM card. IT seems to be the phone, as I don't have problems with the AT&T SIM card in other phones.
telstra Australia. the data is smooth and fast.
I've had a search, and although there are plenty of people that have had dropped call problems, I have not come across the problem I have.
Whenever I'm driving and using the phone I keep dropping calls, this happens with and without using Bluetooth. The problem is not ROM specific and I've tried plenty of radios and RILs, and the same problem occurs.
I'm guessing that the problem occurs when the phone changes from one cell to another, and for some reason the phone cannot switch from one to the other without dropping the call completely. I do not have this problem when I'm in one locations, and the problem does not seem to have much to do with signal strength.
I think it's hardware related and the phone is as old as they get, there's a Galaxy Nexus heading my way soon, so it's not the end of the world for me, but I'd like to fix it before I sell it on.
Did you already try with other phone in same sih card and same location?
Because when your phone changing from one tower to another it is not only phone related but also cell tower parameter and else..
If one cell tower did not have adjacency (relation) with other surrounding cell tower.. You will never handover to other cell tower and then drop call occur..
Sent from my HTC Desire using xda premium
Thanks for the advice, I'll give it a go.
Sent from my HTC Desire using xda premium
Thank you for the sim suggestion, I ordered a new sim from Vodafone and I've stopped dropping calls.
Cheers!
Hi guys,
After weeks of waiting, i finally got my HTC One x today.
But there is a problem.
When i put my Sim Card in , I get around 2 Bars of signal, and then it goes away and the cross comes over the bars, then the phone says ' Preparing Sim ... ' , then the 2bars appear again, then they go away and the the phone says ' Preparing Sim ... ' , and on and on and on and on again!
I am extremely sad and dissapointed. was really looking forward to this phone.
Can anyone help with this issue?
P.s. the phone is stock and untouched.
mahdibassam said:
Hi guys,
After weeks of waiting, i finally got my HTC One x today.
But there is a problem.
When i put my Sim Card in , I get around 2 Bars of signal, and then it goes away and the cross comes over the bars, then the phone says ' Preparing Sim ... ' , then the 2bars appear again, then they go away and the the phone says ' Preparing Sim ... ' , and on and on and on and on again!
I am extremely sad and dissapointed. was really looking forward to this phone.
Can anyone help with this issue?
P.s. the phone is stock and untouched.
Click to expand...
Click to collapse
Try another sim card -- If still there try a factory reset -- getting my hox today
I have same problem. Tried contacting HTC support. I got RMA number and I'm getting new one. And waiting for the One begins once more
Sent from my HTC Sensation XE with Beats Audio using xda premium
bubigrega said:
I have same problem. Tried contacting HTC support. I got RMA number and I'm getting new one. And waiting for the One begins once more
Sent from my HTC Sensation XE with Beats Audio using xda premium
Click to expand...
Click to collapse
really? who did you contact? How should i do that ?
I also have very minimal signal now.I was always on full bars with my sg2. Hope its a software issue and not hardware...
Sent from my HTC One X using XDA
twistedh said:
I also have very minimal signal now.I was always on full bars with my sg2. Hope its a software issue and not hardware...
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
even i am having the signal problem when compared to my other phones. Nexus sits on full signal and One X keeps moving between 1 bar and 5 bars when holding in hand..have checked the display phone in my local shop which is also behaving same....do all of you have this problem?
I had problems with a cut mini-sim. Got it replaced with a proper micro sim and all is fine.
M.
For the people who have cut there SIM card, make shure you are using the new generation SIM card. Cutting a old generation one can bring issues!
That's weird. My one x is getting signal where my sensation had none!
Sent from my HTC One X using xda premium
Woke up today, no signal and sim couldn't be found.
Was fine last night.
Either T-Mobile deactivated it because they have sent me a new micro sim, the phone is a dud or somehow the cut sim decided to break itself over night somehow.
If the new sim doesn't fix the problem, the phone is going back and ill just buy something crappy to tie me over till GS III.
It has good wifi reception, I'm getting signal in places where I'd have to wave my hands around in the air before. But the gsm signal is really annoying me
Sent from my HTC One X using XDA
none of you have my problem . My is faulty. no reception at all.
Mine jumps from H 3 bars to G (gsm), back and forth. Very sketchy signal.
Using a new micro sim I received today.
Hmm.. I'm using a cutted SIM and it didn't show any problem. Instead, I am getting signal at dead spots compared to my DHD in the past. Weird..
Sent from my HTC One X using XDA
Got a microSIM sent out by my provider. Works fine. I'm getting even better 3G reception than with my Desire S. Sounds like a faulty sim to me.
twistedh said:
It has good wifi reception, I'm getting signal in places where I'd have to wave my hands around in the air before. But the gsm signal is really annoying me
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Same issue, excellent WiFi but network is sketchy
Sent from my HTC One X using Tapatalk
Strange behaviour you guys are having there. My signal strength on the same telco has been improving switching fr DHD to HOX. Some places with weak signal reception those day in DHD (with 1 or 2 bars) now I could get 3 bars.
Most of the users in my region do not faced such issue, we are seen the coverage is jumping fr H to 3G back and forth rapidly, which we believe is due to service upgrade (cos have been notice such behaviour even in DHD)
mahdibassam said:
Hi guys,
After weeks of waiting, i finally got my HTC One x today.
But there is a problem.
When i put my Sim Card in , I get around 2 Bars of signal, and then it goes away and the cross comes over the bars, then the phone says ' Preparing Sim ... ' , then the 2bars appear again, then they go away and the the phone says ' Preparing Sim ... ' , and on and on and on and on again!
I am extremely sad and dissapointed. was really looking forward to this phone.
Can anyone help with this issue?
P.s. the phone is stock and untouched.
Click to expand...
Click to collapse
I have exactly the same issue with you.
Actually this is my 2nd OneX, the previous one has "yellowish display", but there was no signal reception problem.
After replacement, I found the new one has the same problem described by you. It changes between 3G<->H quite oftern, and I found that mobile radio goes off very often, but then it's showing me "preparing SIM..." and signal comes back again!! Since my SIM on the previous OneX has no issue (at least I used it for 4 days already without this problem), so I don't believe my SIM is the root cause (and mine was the official micro SIM from telecom).
Edward
---------- Post added at 01:14 PM ---------- Previous post was at 01:12 PM ----------
williamyi said:
Strange behaviour you guys are having there. My signal strength on the same telco has been improving switching fr DHD to HOX. Some places with weak signal reception those day in DHD (with 1 or 2 bars) now I could get 3 bars.
Most of the users in my region do not faced such issue, we are seen the coverage is jumping fr H to 3G back and forth rapidly, which we believe is due to service upgrade (cos have been notice such behaviour even in DHD)
Click to expand...
Click to collapse
Yes, I agree that for some location that normal phone doesn't have any reception signal, OneX does have signal. And it also changes from 3G<->H quite frequently.
fakeman said:
Yes, I agree that for some location that normal phone doesn't have any reception signal, OneX does have signal. And it also changes from 3G<->H quite frequently.
Click to expand...
Click to collapse
I'm having this issue too. It seems when the phone is trying to talk on 3G instead of H, it doesn't work. So, everytime the signal switches to 3G, I lose data. I still haven't been able to run a successful Speedtest.NET test on the phone.
Anyone have any ideas?
Also gave my HTC One back to supplier. Signal issue became so bad that i had almost no signal.
I found that when i was in a building my signal disappeared. Hold your device upside down and you get better reception. Also made a benchmark test when I got the phone and it score 4700+
when the signal issue started i did a test again and it only scored +/- 3700. Must be hardware. I tried Hard resets and nothing....
Going to be a long wait as I'm in Namibia in Africa and phone was ordered in UK. But overall just an awesome phone !!!
Hi, anyone else noticed this strange behaviour:
I have noticed when signal is low and there is no 3g/H data connection the signal drops out completely randomly. Switching of data connection brings it back to life!
Then if I check the phone idle power usage it reports 0% of time without a signal? Anyone else had this?
NB. On Vodafone UK
Sent from my HTC One X using xda premium
I ave the same problem, 3 mobile in Denmark.
I have tried Leedroids rom, Android Rev rom, i have whiped SD card, every thing possible. I thing maybe i have an Radio issue.
O hope someone can help us i'm frustraiting...
Happens at my house on T-Mobile US. I only get edge and sometimes it drops completely. Never happens anywhere else though.
Sent from my HTC One X using xda premium
same here
I live in Barbados and i am having a similar issue. I find that when i move into certain buildings or out of a 4G zone i lose the connection totally and i have to put the phone in to "GSM Only" mode to be able to use EDGE.
Same here, I am in Sweden. I am waiting for the new update and if the radio is not fixed I'll demand a replacement. This phone has been nothing but problems with the radio.
I am on TELE2 as you can see at the left.
Sent from my HTC One X using xda premium
I can also confirm this on my OneX in Denmark, I'm on the Telenor network.
Sent from my HTC One X using xda premium
Hi all, this is my first time posting in these forums.
I've recently purchased a used rogers model i317m galaxy note 2 and used the dialer code so I could use it on Telus.
Since doing so, I have experienced intermittent, unexplainable signal drops, especially going into indoor areas. I have a friend with the same model phone, but Telus stock, and we have compared signal strength over the last two weeks. In a friends basement, he gets full reception on his note 2, while I get nothing.
In dealing with this issue, I have perused these forums for weeks. A variety of threads in the various note 2 forums all point to something fishy going on with galaxy note 2's that have been unlocked with the dialer code, and no conclusive evidence or answers regarding what the problem is, or how it can be fixed. It seems like those threads simply die because people cannot provide an explanation.
I have taken the phone to multiple repair shops, but their answers were all varying and they were more interested in trying to sell me on replacing the main board for $300 than helping me (no idea if it would actually fix anything if it's software related). I originally thought it could be a hardware antenna issue, but looking online and inquiring at the shops, antenna problems are so rare they don't even have stock, and have never been asked to replace one.
I doubt it's a hardware problem, and the other loose threads regarding this issue seem to confirm that it is software related, and only happens to dialer unlocked note 2's. And since I am getting reception (3bars and let outside, 1 bar and no data inside), the antennas do seem to be working.
ive tried a variety of solutions suggested on* the forums, but to no avail.
1) factory reset, no results
2) new sim card, no results
3) flashing a stock Telus rom, changing csc code, nothing
4) flashing new telus radio (even though I know rogers, Telus, sasktel all use the same radio), nothing
5) flashing aws band, made reception worse (maybe)
6) using *#*#2236# code, changing options, nothing
7) calling Telus, explaining the situation, having them make sure everything was fine on their side. Everything checked out and the Telus guy was equally confused by the problem.
8) main Samsung tech support, same issue. The representative was confused as well, and started cruising xda to try to help me!
This has been incredibly frustrating. The signal drop is so bad it basically renders the phone unusable. Right now I'm sitting in a house on the main floor on wifi next to big windows, and I'm getting one bar of reception and no data at all. On my nexus in the same room I was getting full signal.
The only thing I haven't tried is flashing modded baseband radios, but another person with the same problem on xda tried that and it didn't work for them at all.
I think I'm out of options. Planning on selling it to a used store for cheap and buying one fresh from Telus, or ordering an international model so this won't happen again.
Can anyone help?
Thanks so much.
WTF, W. T. F.
Sent from my SGH-I317M using xda app-developers app
I had the same problem, reset flash counter to zero and returned it to Samsung for warranty. They fixed it for me. I am on my phone now so i can't link to the thread, but if you Google reset flash counter to zero gn2 xda, you should find the answer. Hope this helps.
Sent from my SGH-I317M using xda app-developers app
Thanks. Was it confirmed to be a hardware problem? Will they accept used phones under warranty?
Sent from my SGH-I317M using xda app-developers app
Try flashing this rom and flash your modem/radio before you reboot system. I am using it right now and my signal increased with this stock rom. I am using Ma3 modem with it and works great.
http://forum.xda-developers.com/showthread.php?t=2301141
Sent from my l317M
Yes, they told me it hard ware, and yes, it was used and still under warranty. Try contacting Samsung through online chat via their help center.
Sent from my SGH-I317M using xda app-developers app
AIDAKU said:
What is that *#*#2236# code?
Sent from my SAMSUNG-SGH-I317
Click to expand...
Click to collapse
It's a hidden menu, that's within the phone. Same way you unlock it by using the hidden menu!
Just my 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
eltee38 said:
Hi all, this is my first time posting in these forums.
I've recently purchased a used rogers model i317m galaxy note 2 and used the dialer code so I could use it on Telus.
Since doing so, I have experienced intermittent, unexplainable signal drops, especially going into indoor areas. I have a friend with the same model phone, but Telus stock, and we have compared signal strength over the last two weeks. In a friends basement, he gets full reception on his note 2, while I get nothing.
In dealing with this issue, I have perused these forums for weeks. A variety of threads in the various note 2 forums all point to something fishy going on with galaxy note 2's that have been unlocked with the dialer code, and no conclusive evidence or answers regarding what the problem is, or how it can be fixed. It seems like those threads simply die because people cannot provide an explanation.
I have taken the phone to multiple repair shops, but their answers were all varying and they were more interested in trying to sell me on replacing the main board for $300 than helping me (no idea if it would actually fix anything if it's software related). I originally thought it could be a hardware antenna issue, but looking online and inquiring at the shops, antenna problems are so rare they don't even have stock, and have never been asked to replace one.
I doubt it's a hardware problem, and the other loose threads regarding this issue seem to confirm that it is software related, and only happens to dialer unlocked note 2's. And since I am getting reception (3bars and let outside, 1 bar and no data inside), the antennas do seem to be working.
ive tried a variety of solutions suggested on* the forums, but to no avail.
1) factory reset, no results
2) new sim card, no results
3) flashing a stock Telus rom, changing csc code, nothing
4) flashing new telus radio (even though I know rogers, Telus, sasktel all use the same radio), nothing
5) flashing aws band, made reception worse (maybe)
6) using *#*#2236# code, changing options, nothing
7) calling Telus, explaining the situation, having them make sure everything was fine on their side. Everything checked out and the Telus guy was equally confused by the problem.
8) main Samsung tech support, same issue. The representative was confused as well, and started cruising xda to try to help me!
This has been incredibly frustrating. The signal drop is so bad it basically renders the phone unusable. Right now I'm sitting in a house on the main floor on wifi next to big windows, and I'm getting one bar of reception and no data at all. On my nexus in the same room I was getting full signal.
The only thing I haven't tried is flashing modded baseband radios, but another person with the same problem on xda tried that and it didn't work for them at all.
I think I'm out of options. Planning on selling it to a used store for cheap and buying one fresh from Telus, or ordering an international model so this won't happen again.
Can anyone help?
Thanks so much.
WTF, W. T. F.
Sent from my SGH-I317M using xda app-developers app
Click to expand...
Click to collapse
Did you fix this. I have the same problem,
I am having the same problem, how did you get this fixed? Does anyone else have a suggestion?
i'm having the same issue, any luck resolving this problem??
Note 2 bad reception after root and rom 4.4.2
whhw31 said:
i'm having the same issue, any luck resolving this problem??
Click to expand...
Click to collapse
I was having the same problem on my Note 2 i317 and seem to have fixed it with the latest modem i317UCAMH3. It still fluxuates, but now I get a full 5 bars of reception and it lasts much longer. I also downloaded an app call OpenSignal, that seems to help...cannot image exactly why, but when I get low reception, I open this app and watch it jump to at least 2 bars and then I can make a call again (this was before flashing the newer modem), now I just use the app for visual purposes, as the Beanstalk image for reception is hard to see, OpenSignal has nice big green bars that are easy to see. Try the new modem and give it at least 15 minutes to connect, then it seems to stay connected for me...except when it locks and goes to sleep...it still loses reception when that happens, but that is an issue for another day.
Cheers!