Develop Bugs

[Q] Help!

Multiple of times a day, my wife gets an "x" on the status bar of her mytouch 3g slide where the 3g internet sign and bars should be. After a minute or so, her phone reboots on its own and then establishes a data connection. Does anyone know why? Could someone please help? When the X pops up, she can't access the internet, can't get any calls, etc. It just says no service.

i have the same prob with mine. i found out that my SIM card comes free from sliding the phone open and closed and causes it to reboot. it happens about 1 every 2 weeks for me.

The X ,like you said, means your not in service range or in the coverage area that your network uses. Happens all the time when I'm at school or heading down to the country.
That's what the X usually means, but since you have rebooting issues the issue may be something else entirely. Seeing as I've never encounter this I can't be of help on that issue.

This used to happen to me on my old hd2. After numerous calls to t-mobile we figured out it was caused by an old, incompatible sim card. I have been with t-mobile for the last 6 years and when they started rolling out 3g, the sim cards they started using changed as well. If shes had her sim card for a few years look into getting a new one (they should replace it for free). Hope this helps.

Thanks guys! Much appreciated. She's going to see what the problem is next week. May even get a new phone or sim card.
Sent from my PC36100 using XDA Premium App

[Q] I have tried everything.. 3G is still messed up!

Guys this is my last attempt at trying to find the problem with my DHD before sending it to the repair shop—and by repair shop I don't mean an official HTC Reseller which is not available in my country!
Here's what I've been facing for the past month:
Without any warnings, my phone started making weird noises
(interferance sound, as if the signal is very poor) during every phone-call, and dropping the call 1 out of 3 times, when connected to the 3G network. ([Edit] Even when I get 4 bars of 3G reception)
If I set my phone to GSM only mode, the issue disappears.
Also during browsing (or any internet use) the signal keeps switching from 3G & H and by doing so the data connection is EXTREMELY slow(and sometimes non-working).
After trying multiple radios(with their ril's) and different ROMs.. and finally switching to a stock rom(and radio), as well as trying other sim-cards/different network, and still having the same issue over the 3G network; I'm starting to believe it is a hardware issue.
Before I send it to the repair shop (and risk getting back awkwardly put-back phone) I thought I'd try one last time here..
Any advise is greatly appreciated..

Looks like a hardware problem. Does everything work fine with wifi?
Sent from my HTC Desire HD using xda premium

Nothing wrong with your DHD. It's your provider. The area wherevyou live is probably not well covered with 3G since you said you have no issues switching to GSM. If you don't have any WiFi issues then it's not a privlem with the phone or the ROM. It's bad 3G coverage regardless of the provider
Sent from my Desire HD using XDA App

Everything works perfectly--including WIFI--except 3G.
I really hope it isn't a hardware thing, but now I'm 90% sure it is!
I took the phone to the only official reseller of HTC phones in Lebanon.
They told me they'd rather not open the phone up since they've had bad experiences doing so before.
They said issues with the touchscreen usually surface after reassembly.
After googling it seems the gsm antenna is in the sim cover; septate from the 3G one (which i couldn't find any pictures of where it is in the phone)
Sent from my Desire HD using Tapatalk

1. Don't panic.
2. As I explained before, I'm 99% sure it has nothing to do with hardware. Do you know someone with the same or similar issue?
Sent from my Desire HD using XDA App

djolebih said:
1. Don't panic.
2. As I explained before, I'm 99% sure it has nothing to do with hardware. Do you know someone with the same or similar issue?
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I've tried different locations :/
As i said before, also prior to all that, it was working fine..
I tried my Sim card on a different phone and it works just fine.
I tried a different SIM (same and different providers) the problem persisted.
Still, i really hope u're right!
Sent from my Desire HD using Tapatalk

Loss of signal, no auto reconnect.

I am having an issue on my One X (unbranded and unlocked) with the signal vanishing and not reconnecting unless I force it. I was wondering whether it effects all networks or just networks that use more than one carrier. Three has its own 3G network but it uses Orange 2G signal. I also saw a thread with the same issue on T-Mobile / Orange which is also dual carrier.
I am wondering whether it is the switch between these networks which is causing it to lose signal and not reconnect.
I have had several instances where my signal has an R next to it as if it is roaming, this would be when it is connected to the Orange 2G network, I never had this problem on my Desire HD or Sensation.
Does anyone know of any issues on Vodafone or O2 regarding signal loss or is it just networks which use multiple carriers.
My One X is stock and bootloader has not been unlocked.
Thoughts?
Sent from my HTC One X using Tapatalk 2

Are you still on the 126 SW?
As your unbranded then you should be able to get the 128 update.
With 126, my Three handset recieve level was about -88 to 91dbm.
With 128 its now at -75dbm in the same location.
Most, if not all of the roam to Orange has now been disabled, remaining where there is no Three signal at all.
Steve

No I have upgraded to 1.28, unfortunately I am still in an area where it does switch to Orange 2G signal.
It seems to hang on to 3G until I have virtually no signal, then goes to no signal and doesn't reconnect unless I force it. It seems to mostly happen when I put the phone away on my pocket so I dont notice I have no signal until I check my phone.
I lost signal today and to test the reconnect I left the screen on and I drove about 20 miles through large-ish towns and it didn't reconnect once, had to force it when I got home.
Not sure if this effects single carrier networks, O2 or Vodafone?
Sent from my HTC One X using Tapatalk 2

Have you had the same issue with any other handset?
Are you a new customer to Three and this is the first you have seen of this?
Reason I ask is when I was thinking of going to Three for my main phone, I tested with a handset I just used for tethering off the one plan.
I drove out of town to an area where I guessed there would be no Three coverage.
The signal hung on for ages but when it dropped I made a note of where it dropped. After a few moments the handset went over to Orange 2g. I then drove back home. I must of drove at least 5 miles past the point I noted earlier before the Orange signal itself dropped and had to force the handset to Three myself.
This sounds similar to your issue and was with a Desire S….but you say you didnt have this with previous handsets. All very strange
Steve

I've had a Desire HD and a Sensation both on Three and never had issue on either of these.
There must be something different about the way the One X handles the switch of signal, or maybe it's just faulty.
Might try some other SIM's from other networks, if that doesn't work I'll get a replacement.
Sent from my iPad using Tapatalk HD

I have this phone second day and I see this signal problem as well, I got iphone 4s in Three and HTC One X in Three as well and in same place Iphone show me 3G connection and 3 bars, HTC show only one bar and sometime nothing.
How get update to1.28?
I check update via my phone and nothing show me
My phone have no 1.26

shrubz said:
No I have upgraded to 1.28, unfortunately I am still in an area where it does switch to Orange 2G signal.
It seems to hang on to 3G until I have virtually no signal, then goes to no signal and doesn't reconnect unless I force it. It seems to mostly happen when I put the phone away on my pocket so I dont notice I have no signal until I check my phone.
I lost signal today and to test the reconnect I left the screen on and I drove about 20 miles through large-ish towns and it didn't reconnect once, had to force it when I got home.
Not sure if this effects single carrier networks, O2 or Vodafone?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I'm on three and it never seems to switch to gsm just looses signal all together and takes ages to reconnect once I move location. this is a proper pain I've had the phone replaced three times changed sim still not got better I'm thinking its the radio version on this phone or some software related issue.

If you're phone is from Three you won't get the update until Three release it.
I did see on another thread that Three won't be releasing 1.28 as HTC are currently working on the next update. Don't know how true that is.
My phone is unbranded and unlocked to any network, which is why I got the update.
Think I'm going to get a replacement and see if that's any better, hope it's not a general issue with the one X having lower signal.
Sent from my HTC One X using Tapatalk 2

thewrench80 said:
I'm on three and it never seems to switch to gsm just looses signal all together and takes ages to reconnect once I move location. this is a proper pain I've had the phone replaced three times changed sim still not got better I'm thinking its the radio version on this phone or some software related issue.
Click to expand...
Click to collapse
If you dial *#*#4636#*#* on your phone and select phone info you can select GSM only which is 2G, this really improves signal but because it's 2G you are stuck on really slow data speeds.
If that is the case and you've had 3 replacements, maybe it's worth holding out for the next update to see if that fixes the problem.
I'm a little uneasy about returning it for a replacement as I don't have any other problems with it (bad screen seal, banding on display or yellow display) I may end up with more problems with a replacement.
Sent from my HTC One X using Tapatalk 2

Is any chance change three rom on factory rom?

I had similar issues to what you are describing with yours on my original unlocked/unbranded HOX on T-Mobile. I had issues on top of the ones you mentioned where it was also saying I had a signal and had appeared to lock up and would just drop the mobile network and say at the bottomg of the screen "preparing sim".
Most the time I was stuck with putting it in and out of airplane mode to make calls, only for them to drop or fail all together.
This was on both 1.26 and 1.28 FW. In the end I took mine back and swapped it and the replacement has been perfect since. so it was without doubt a hardware fault in my case!
Good luck solving your problem, but I would suggest taking it back and getting a straight swap.

Wielki.Brat said:
Is any chance change three rom on factory rom?
Click to expand...
Click to collapse
You can't change you ROM unless you unlock the Bootloader at HTCDev and this will void your warranty with HTC.
Three will release an update eventually, and 1.28 is no better signal wise for me than 1.26 was!!

noisy_lightning said:
I had similar issues to what you are describing with yours on my original unlocked/unbranded HOX on T-Mobile. I had issues on top of the ones you mentioned where it was also saying I had a signal and had appeared to lock up and would just drop the mobile network and say at the bottomg of the screen "preparing sim".
Most the time I was stuck with putting it in and out of airplane mode to make calls, only for them to drop or fail all together.
This was on both 1.26 and 1.28 FW. In the end I took mine back and swapped it and the replacement has been perfect since. so it was without doubt a hardware fault in my case!
Good luck solving your problem, but I would suggest taking it back and getting a straight swap.
Click to expand...
Click to collapse
Interesting, I too had the Preparing Sim message until I got a new SIM from Three, this seemed to fix this message but I am still having Signal Problems.
I think I'll follow your lead and go for a replacement, I have to use Airplane mode to force the signal to reconnect as well.
Thanks

I can confirm I have these problems. I'm on three but the phone was from Dialaphone and with orange but is unlocked. I have exactly the same problems as those been described. This is a very irritating problem that makes me miss calls and texts in my poor 3 signal area.

Smith2001 said:
I can confirm I have these problems. I'm on three but the phone was from Dialaphone and with orange but is unlocked. I have exactly the same problems as those been described. This is a very irritating problem that makes me miss calls and texts in my poor 3 signal area.
Click to expand...
Click to collapse
I think you're best off to return it for a replacement, that's what i'm going to do. Hopefully that will fix my problem and not create any more!!

I have the same issue on my device. On my 2nd replacement and its still the same.
No problems with my iPhone 4S.
Hopefully a radio update will sort this out.
Sent from my HTC One X using XDA

shrubz said:
If you dial *#*#4636#*#* on your phone and select phone info you can select GSM only which is 2G, this really improves signal but because it's 2G you are stuck on really slow data speeds.
If that is the case and you've had 3 replacements, maybe it's worth holding out for the next update to see if that fixes the problem.
I'm a little uneasy about returning it for a replacement as I don't have any other problems with it (bad screen seal, banding on display or yellow display) I may end up with more problems with a replacement.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
was my worry everytime but thankfully the only issue ot kept coming back with was the signal issue so it looks like its here to stay, i tried the *# menu and when i select gsm only i get no signal????? called three today to say i want to activate the gsm mode when im in poor 3g areas and they said for some reason i am unable to, he could explain why? but it seems some three customers can switch to gsm, i have never seen a g icon on my phone, either got 3g or nout!!

thewrench80 said:
was my worry everytime but thankfully the only issue ot kept coming back with was the signal issue so it looks like its here to stay, i tried the *# menu and when i select gsm only i get no signal????? called three today to say i want to activate the gsm mode when im in poor 3g areas and they said for some reason i am unable to, he could explain why? but it seems some three customers can switch to gsm, i have never seen a g icon on my phone, either got 3g or nout!!
Click to expand...
Click to collapse
I think it might depend on location, in some areas the 2G signal (Three use Orange network for 2G) has been turned off. In my Area (South West England) I still have access to the 2G GSM Signal.
Obviously Three save a lot of money from turning off GSM and not paying Orange to use their network.

shrubz said:
I think it might depend on location, in some areas the 2G signal (Three use Orange network for 2G) has been turned off. In my Area (South West England) I still have access to the 2G GSM Signal.
Obviously Three save a lot of money from turning off GSM and not paying Orange to use their network.
Click to expand...
Click to collapse
thanks for the info

Guys Im three network customer and now I bay this HTc from my friend with is 3 network customer as well, can I claim now exchange this phone? I have only photo delivery invoice. Can I?

Call Dropping

Hi All,
Loving this phone so far, but one that that really bothered me is the call drops and the signal reception on this phone. Coming from a S4, I had no problem making calls in the house, but after I switched to ONE, I get drop calls all the time. Anyone else running into this issue with call dropping and low reception? Thanks!

I can chime in on this a little with some different insight. I fly small planes (172's etc) and I have a Bose bluetooth headset that allows me to take calls. With my rezound it was amazing where I could get coverage. Sometimes 5000 feet above the ground.
Yesterday I flew a normal flight path and was without data for most of the flight and without cell at times too. I was only 1500 feet above the ground. Verizon's bubbles are much larger than sprints. I can tell you that my phone with sprint was useless in the air at all. That was the number one reason I ended up on vzw.
I am hoping a radio update fixes some of these issues. For now, they are definitely flaky at best.
Sent from my Nexus 7 using Tapatalk 4

There are a few threads already about reception issues. It seems... Sporadic. Some people have issues, some don't. Me personally, my One has just as good of reception as any other phone I have had. No issues at all here.
Sent from my HTC One.

Call Dropping Issue on unlocked AT&T Samsung S3(SGH I747)
Hi There,
I am using This unlocked mobile in India. This has the problem of Call dropping issues most of the time. If every one wants to reach me, it just give the message of not reachable.
I put a app called USSD/MMi code fix from App store. But , it only shows the network provider and the signal level. But yet this issue was not solved.
Give some more fixes for this issue.

Bad 3G signal

Hello guys I have issue with 3G on my phone. Often 3G signal drops to 2G (4g not supported in my country) and sometimes when, someone is calling me gives that, my phone is off. I change SIM card and the problem still exists... is there a way to find solution on that issue ?

No solution. Eventually your country will cover more and more with 3g. When 3g switches to 2g or vice versa your call will be dropped. There is no way around it.
Sent from my HTC One M9 using Tapatalk

shivadow said:
No solution. Eventually your country will cover more and more with 3g. When 3g switches to 2g or vice versa your call will be dropped. There is no way around it.
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
Maybe you are not right. Friend of mine has M9 on the same GSM operator like me and there is no problem on his phone. Maybe the problem comes from the phone's antenna.

Is your friend in your area (less than 1km)?. If not then his phone is registered on another cell tower. If yes then try finding the tower, stand far enough away from each other to not be able to hear directly and try a call. If your signal drops then you have an issue with your device.
Walls, doors, people, weather, cars, trucks, electro statics in air and cables.. All can affect the signal because of the frequency.
Sent from my HTC One M9 using Tapatalk

My friend was next to me I put both phones side by side and that is not the first time, when we did the test. Result was my phone on 2G and the other was on 3G

Go to settings-mobile data-network mode and set it to 2g,3g,4g,auto.
Failing that, return the device as faulty.
Sent from my HTC One M9 using Tapatalk

I set it already to that option. I can't back the device because I don't have warranty.