HI folks, i'm not sure if this is a well known problem or not, but i thought i'd give it a try. Ok the basics of the problem are that i can be on my mobile browser or any app and you can see the upload and download indicator arrows in the taskbar working away just fine, then randomly, even if the signal strength stays the same, i will lose the download arrow, and the upload arrow will stay on. At this point I cannot access the internet at all and sometimes this does not start working again until i reboot, and sometimes not even then!! This has happened With my last 4 phones (all android) so it seems like either a problem with my sim card, with t-mobiles network, or with android itself. Is anyone else having this problem??
thanks.
4 phones have been G1, Nexus 1, Desire HD and LG Optimus 3D
I dont have such a problem (orange uk). I think that is a problem with your sim card or network provider
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Really? Not a single person? Is anyone in the UK using a nexus on T-Mobile?? Lol
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This used to happen all the time on my Vibrant here on Tmobile USA. 2.1 eclair was downright awful. CM 7.1 it was better but without Gingerbread drivers i was stuck with the last Froyo baseband. Even then i still frequently had this issue so i mostly used wifi at the house. Areas with stronger signal i rarely noticed this. But ironically i have yet to experience this with my galaxy nexus. Havent needed wifi at the house yet.
My problem seems to be different for the OP's. I lose the network connection totally; I get no data or no calls. Only a reboot can resolve it. I have noticed this with an AT&T SIM card and an H2O Wireless SIM card. IT seems to be the phone, as I don't have problems with the AT&T SIM card in other phones.
telstra Australia. the data is smooth and fast.
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Multiple of times a day, my wife gets an "x" on the status bar of her mytouch 3g slide where the 3g internet sign and bars should be. After a minute or so, her phone reboots on its own and then establishes a data connection. Does anyone know why? Could someone please help? When the X pops up, she can't access the internet, can't get any calls, etc. It just says no service.
i have the same prob with mine. i found out that my SIM card comes free from sliding the phone open and closed and causes it to reboot. it happens about 1 every 2 weeks for me.
The X ,like you said, means your not in service range or in the coverage area that your network uses. Happens all the time when I'm at school or heading down to the country.
That's what the X usually means, but since you have rebooting issues the issue may be something else entirely. Seeing as I've never encounter this I can't be of help on that issue.
This used to happen to me on my old hd2. After numerous calls to t-mobile we figured out it was caused by an old, incompatible sim card. I have been with t-mobile for the last 6 years and when they started rolling out 3g, the sim cards they started using changed as well. If shes had her sim card for a few years look into getting a new one (they should replace it for free). Hope this helps.
Thanks guys! Much appreciated. She's going to see what the problem is next week. May even get a new phone or sim card.
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My 3g was working very slow so i downloaded this app called sppedtest.net and my download speed is around 290-350 kbps and the upload speed test gives an error it can't even complete, what is wrong with my phone, i have unlocked it officially
would flashing a new radio help?
Are you in a bad 3g area with your provider?
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What carrier? If on AT&T, you need to have it 4g provisioned
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i am gsm, from romania, orange. in my house, this is not the problem because my samsung galaxy s 2 i had before was blazing fast..
here is a screenshot
please help?
I'm using a CDMA Verizon Nexus and my Speed Test app won't even work half the time. When it does my 3G speeds never go higher than what you show. Have yet to have uploads past 100kbps. I'm on my second Nexus already.
pjd2011 said:
I'm using a CDMA Verizon Nexus and my Speed Test app won't even work half the time. When it does my 3G speeds never go higher than what you show. Have yet to have uploads past 100kbps. I'm on my second Nexus already.
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Click to collapse
It's probably the tower and/or the server you're testing on, not the phone.
My GN blazes:
I went from xxkk1 to xxkk6 radio and i get better dl speeds now.
funny thing is that i have the xxkk6 now, so this is a software bug?
????????????
can someone answear pls
please can no one help?i can't do nothing without wifi and i am paying for unlimited data plan for nothing
a lot of us are from the US here so we won't be able to do much to help you since your an orange subscriber. if you notice, most of us have usa companies in our sidebar.
as far as your issue. i don't think it's something with the phone. your best bet is to go into the orange store where you bought the device and talk to them about the issue and see whats going on.
i'm on T-Mobile USA, and i've had no issues with the speedtest app and have been getting on average 5Mbps down on 3G.
I have the same issue with my Galaxy Nexus. It is bought from Spain. I have tried all GSM radios, several ROMs, including the stock ones, nothing. The same SIM, in a Galaxy S II, on SpeedTest.net app (same server) gets 5 mbps, on my Nexus it never goes past 300kbps and it extremely jittery.
I suspect the phone is defective. What are your thoughts?
Your best bet is to call up your service provider and have them run through the settings of your access point names with you to make sure the settings are right.
If it's a hardware problem, you will most likely not be able to connect to 3G at all.
MilkPudding said:
Your best bet is to call up your service provider and have them run through the settings of your access point names with you to make sure the settings are right.
If it's a hardware problem, you will most likely not be able to connect to 3G at all.
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Click to collapse
That gave me an idea and I found the problem. On each reboot Orange forces down my throat the settings and it defaults to WAP. THAT is why nothing works on mobile data; if I delete all APNs and manually create just the one for data it is fine.
Guys this is my last attempt at trying to find the problem with my DHD before sending it to the repair shop—and by repair shop I don't mean an official HTC Reseller which is not available in my country!
Here's what I've been facing for the past month:
Without any warnings, my phone started making weird noises
(interferance sound, as if the signal is very poor) during every phone-call, and dropping the call 1 out of 3 times, when connected to the 3G network. ([Edit] Even when I get 4 bars of 3G reception)
If I set my phone to GSM only mode, the issue disappears.
Also during browsing (or any internet use) the signal keeps switching from 3G & H and by doing so the data connection is EXTREMELY slow(and sometimes non-working).
After trying multiple radios(with their ril's) and different ROMs.. and finally switching to a stock rom(and radio), as well as trying other sim-cards/different network, and still having the same issue over the 3G network; I'm starting to believe it is a hardware issue.
Before I send it to the repair shop (and risk getting back awkwardly put-back phone) I thought I'd try one last time here..
Any advise is greatly appreciated..
Looks like a hardware problem. Does everything work fine with wifi?
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Nothing wrong with your DHD. It's your provider. The area wherevyou live is probably not well covered with 3G since you said you have no issues switching to GSM. If you don't have any WiFi issues then it's not a privlem with the phone or the ROM. It's bad 3G coverage regardless of the provider
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Everything works perfectly--including WIFI--except 3G.
I really hope it isn't a hardware thing, but now I'm 90% sure it is!
I took the phone to the only official reseller of HTC phones in Lebanon.
They told me they'd rather not open the phone up since they've had bad experiences doing so before.
They said issues with the touchscreen usually surface after reassembly.
After googling it seems the gsm antenna is in the sim cover; septate from the 3G one (which i couldn't find any pictures of where it is in the phone)
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1. Don't panic.
2. As I explained before, I'm 99% sure it has nothing to do with hardware. Do you know someone with the same or similar issue?
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djolebih said:
1. Don't panic.
2. As I explained before, I'm 99% sure it has nothing to do with hardware. Do you know someone with the same or similar issue?
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Click to expand...
Click to collapse
I've tried different locations :/
As i said before, also prior to all that, it was working fine..
I tried my Sim card on a different phone and it works just fine.
I tried a different SIM (same and different providers) the problem persisted.
Still, i really hope u're right!
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Phone is dropping bars like every hour or 2 its really annoying I'm with mobilicity and with ugkL1 baseband. Any recommendation what to do?
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What do you mean by "dropping bars"? Phones gain and lose bars depending on signal strength. Unless you mean it's dropping right off the network?
Ya 0 bar and no service and it says like that for hour sometimes till I reboot
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Are you a new customer to Mobilicity? If not, what phone did you use with Mobilicity?
Try putting a different SIM card with a different provider and see if the phone is still losing signal.
I too experienced this issue. I am on the TELUS network with a Galaxy Nexus (as of the 20th) and have noticed my data and signal would drop quite often. So I tried doing the System update to 4.0.2 and had the exact same problem with modem KL1. So at this point I tried flashing a Android Revolution ROM and that didn't fix it. Finally, I installed the AOSP Kang Project ROM with Baseband XXKK6 and now I have no problems at all. Data works as it should, and my signal stays in the green almost all day (except for when I'm at home, but that's because I live in a Basement Suite).
Give that a try!
I have the same issue.
And so does the people in this thread:
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=34ad876196cb21c4&hl=en
Same fix for me and my wife worked. Flashed Kk6 radio
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Try going to your apn settings. Open them and then hit save without making a change. Fixes it for me
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That's a lot of complaints on that site. Could this be a software issue or bad radio on Samsung's part?
Been thru two phones like this. First one was good for about a day then started playing up. After 3 days it wouldn't connect at all. Sent back for repair, still waiting to get it back but they claim it "should" be fixed with a new ROM - I tried all the available ROMs and radios at the time and none worked for me.
Got another GN while the first was being repaired, lasted 3 weeks and started doing the same thing. This one wasn't rooted, left untouched. It would connect in some places but would drop off the network enough to make the phone unreliable. Sent that one back as well, they're saying its a hardware issue with the internal antenna.
Both were different builds from different places too but the faults behaved the same. I'm waiting to get them both back, will be interesting to see if the software or hardware fix lasts longer... I have no doubt at least one of them will go back again!
Still hoping for a solution to this. Stock galaxy nexus on telus, brand new sim, had this happen. I could literally watch my service go from 5 bars to 0. Go dark grey. then go light grey and slowly creep back up and then go blue again. This process took 15 minutes sometimes. In Calgary, where there should be 0 signal issues.
I've since tried every baseband available, none seemed to solve this.
I've noticed the signal quality in general though is fairly weak. I work in Oil and Gas on remote locations. My coworker has a stock iPhone 4s. His phone consistently gets more bars than mine. I can't even send texts sometimes, and he'll be on the phone talking. I'm jealous.
I bought a new GNex last week and immediately ran into bad connectivity issues when preferred network mode is set to LTE/CDMA. Basically no signal all (3G or 4G), even though I live in downtown Boston where there should be 4G. When I switch my preferred network mode from LTE/CDMA to CDMA, the 3G network works fine with no connectivity issues.
On the phone, Verizon told me that a software patch in May will fix the issue. A staffer at the Verizon store told me that I could already find the patch online and that it would solve the problem... I assumed he was talking about 4.0.4. I flashed 4.0.4 yesterday fully expecting it to solve my LTE connectivity problems but ..... no luck. I still get no signal using the LTE/CDMA setting. I can't even make or receive calls unless I switch back to CDMA.
Do I have a hardware issue? Are other people having the same problem? Should I trust Verizon and hope that the 4.0.5 OTA update fixes the problem? Is there anything I can do about it now?
I am in the same boat as you. Just got a replacement from Verizon but it had a horrible purple tint to the screen so its going back. Didn't even get to see if its better at 4g. I think its a hardware problem as I've read that some people were able to get a replacement phone that actually works.
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My problem is similar. I can get 4G and use it sometimes but after a short time of data usage all my data is cut off until I reboot the phone. No calls, no nothing. I logged a ticket last night and will be calling back today for an exchange.
edit:
I stopped into the VZW store after calling customer care and getting everything all setup. They swapped out my gnex for a new one and so far my experience has been positive. I'm seeing improved signal everywhere and last night the phone didn't drop connectivity once or even get warm. The old phone would get hot to the touch in the upper left of the screen, the new one stayed cool throughout 30 app downloads with 2 bars 4g. Here's to hoping my problem is solved.
I'm getting a similar issue with connectivity dropping ice had this phone for three weeks and the signal drops terribly. At my house because I live on a mountain by a Penn state campus I know there isn't much in the way of signal because of the distance from the towers without interference. But even with being in other areas with 4g I still run into the signal dropping...I thought it was just me so it's good too know I'm not the only one having issues
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