Develop Bugs

[Q] Info about antenna problems / bad signal

I have a question for the lucky ones that could put their hands on this cell... did it have a sim when you tried it? Did you noticed loss of signal when holding it in some ways? I've read something on the net about poor signal on HTC One X and I'm not very happy since I've just paid for my preorder..

"I've read something on the net..." is hardly a valid claim, is it now? Why don't you at least show us where you read this and people can make an informed argument.

hermand said:
"I've read something on the net..." is hardly a valid claim, is it now? Why don't you at least show us where you read this and people can make an informed argument.
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Click to collapse
I'm sorry,I've read it on an Italian forum and there were no sources of information specified there, so i simply wanted to know if some of you have heard about such problems..

Slaytanic said:
I'm sorry,I've read it on an Italian forum and there were no sources of information specified there, so i simply wanted to know if some of you have heard about such problems..
Click to expand...
Click to collapse
I'm not aware of anyone getting really hands on with the final release product, so I'd take any such grains with a pinch of salt until the real product starts getting out there and tested.

Ah yes this is a problem... I've read about this on... er a Chinese forum... if you wrap both hands tightly round the phone and then pull it in close to your chest while hanging upside down then the signal drops to just one bar... I've cancelled my pre-order as this is unacceptable to me!

HTC-Gunge said:
Ah yes this is a problem... I've read about this on... er a Chinese forum... if you wrap both hands tightly round the phone and then pull it in close to your chest while hanging upside down then the signal drops to just one bar... I've cancelled my pre-order as this is unacceptable to me!
Click to expand...
Click to collapse
roflmao ;d

Pointlol said:
roflmao ;d
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Click to collapse
Ok, let's wait until I'll receive mine

well that sucks..ill wait until they fix it I guess..good thing i waited

hello00 said:
well that sucks..ill wait until they fix it I guess..good thing i waited
Click to expand...
Click to collapse
Wait, nothing sucks until it is proved to suck ;-) Maybe they were false rumors... maybe they were good rumors but they were about pre-production samples..

How is the GSM/3G reception on the phone?.
Does it suffer from any signal loss due to any death grip?.
I previously had a HTC Incredible S which suffered from Incredible signal loss when i used to type sms in portrait mode while my fingers covered the lower back of the phone.....also lost wifi signals in landscape mode...
Similar issues were also reported in the last flagship HTC sensation..
Is there any issue with this phone's signal strength GSM + Wifi(in landscape) when ur fingers are placed near the top of the phone?
This can be checked from the menu *#*#4636#*#*
Pl. post ur test results so that all can benefit...

RSSI: -79 before covering top of phone in normal way when holding in landscape. While covered went to -86... Not reallyuch of a problem
Sent from my HTC One X using Tapatalk

Signal strength went from -91 dBm 11 ASU uncovered to -89 dbm 12 asu covered as in when holding landscape mode...
Sent from my HTC One X using Tapatalk

Hi guys,
After weeks of waiting, i finally got my HTC One x today.
But there is a problem.
When i put my Sim Card in , I get around 2 Bars of signal, and then it goes away and the cross comes over the bars, then the phone says ' Preparing Sim ... ' , then the 2bars appear again, then they go away and the the phone says ' Preparing Sim ... ' , and on and on and on and on again!
I am extremely sad and dissapointed. was really looking forward to this phone.
Can anyone help with this issue?
P.s. the phone is stock and untouched.

suspect some are leaving the factory with dodgy antenna's!
my telstra sim which usually has full reception is lucky to get 1 bar out of 5 on this phone. This handset will be going back on Tuesday! (after easter)
i know theres a problem with this handset as i can't see any other providers network in the network search!
Signal Strength is -107dBm 3 asu

HTC-Gunge said:
Ah yes this is a problem... I've read about this on... er a Chinese forum... if you wrap both hands tightly round the phone and then pull it in close to your chest while hanging upside down then the signal drops to just one bar... I've cancelled my pre-order as this is unacceptable to me!
Click to expand...
Click to collapse
Does that affect people living on the southern hemisphere? I live in London but I do sleep upside down.

Same reception problem. my old nokia had all 4 bars but HTC one x had only 2 when both are at same place and axis.

i had a htc evo 3d and i had excellent reception and now, with the one x, i only have 2 to 3 bars where i used to have 5 with the evo.. but, besides the number of bars, e never had a problem so far with reception or internet speed. so, i'll check this during the next days

Phone Signal Strength
Hi i have just done a test on mine and i am coming up witht e same issues. I had a iPhone 4 and moved to this. I had full signal at work and now only 1 / 0 bars show now.
Signal Strength: -99 dBm to 7 asu

wesleyrpg said:
suspect some are leaving the factory with dodgy antenna's!
my telstra sim which usually has full reception is lucky to get 1 bar out of 5 on this phone. This handset will be going back on Tuesday! (after easter)
i know theres a problem with this handset as i can't see any other providers network in the network search!
Signal Strength is -107dBm 3 asu
Click to expand...
Click to collapse
No, I don't think it has anything to do with antenna. I have the "lost signal problem" as well, actually when my cell is "disconnected", the phone is telling me no SIM inside, and when it suddenly showed me "Preparing SIM...", I got signal again.

wesleyrpg said:
suspect some are leaving the factory with dodgy antenna's!
my telstra sim which usually has full reception is lucky to get 1 bar out of 5 on this phone. This handset will be going back on Tuesday! (after easter)
i know theres a problem with this handset as i can't see any other providers network in the network search!
Signal Strength is -107dBm 3 asu
Click to expand...
Click to collapse
I had the same problem with network search not showing any other operators until I entered this code *#*#4636#*#* then changed the "Set preferred network type" from WCDMA Preferred to GSM Only. Now I can see other operators in network search.

poor signal htc any way of boosting it

i have had my phone a week or so now battery is getting better but the cell signal is really bad compared to my last device which was a n8 is there any solution or fix??

Ive a X on Orange and I have to say it seems to struggle to get a good Orange signal in areas I'm sure used to be very good on my sensation.

I am also with Orange. I am finding the connection very eratic. Quite often there seems to be none or one bar, then it will jump to 2 or 3, then drop to none again. Anyone else seeing this? I know there is a thread on the WiFI dropping at times.

plz report it to HTC. I'm on T-Mobile (UK) and having same problems. The more reports they get the more likely they'll take note.

Does the signal issue have to do with the way your holding the phone in low signal areas?

I'm on T-Mobile UK too which now uses Orange masts. Anytime it switches to an orange only signal I only get a G signal. I've turned off data roaming and all is well.
Sent from my HTC One X using xda premium

I've found similar issues but also I can't get it to report a signal better than -83dbm. Anyone else notice this?
I'm hoping the 1.28 update has a new radio.

Did you try another sim?
Also are you using a legit MicroSim or you cut your old sim into a MicroSim? This causes bad signal.

Try to avoid covering the lower left corner with your hand as it will greatly attenuate the signal. Not to the same extent as the iPhone 4 dramas, but still quite noticeable (2 bars).

nikosssb said:
Did you try another sim?
Also are you using a legit MicroSim or you cut your old sim into a MicroSim? This causes bad signal.
Click to expand...
Click to collapse
Legit microsim direct from the network.

I can have my phone on the desk and I am actually seeing the wifi strength and the mobile signal fluctuate between 0 and 2 bars. It does that most times I take it out of sleep mode, it does this for about 60 seconds then stabilises. Happens almost every time.

Just chatted online to HTC and he was quite quick to say - faulty fone. ask for replacement.
But I have heard from a few people locally, all on orange, who have said they have had major reception probs on orange in last few days, dropped calls
---------- Post added at 09:34 PM ---------- Previous post was at 08:56 PM ----------
update
Orange are blaming it on local cell issue, didn't listen when I said its not just local, but then again she did ask me to take battery out of One X !
Anyway, she got me to go to GSM only until local cell fixed. Am I correct in thinking that this will not use HSPDA now though ?

Do you mind me asking exactly what you asked htc? I'm finding that my desire is often ~10dbm better than my One X

Huw
Just told him I've noticed significent drop in signal from Sensation, lots more T-Mobile log ons too. He quite quickly said get fone swapped.
Orange reply as above, blaming local masts.
The signal seems to jump from one extreme to another either full bars or one bar only.

stevep999 said:
Huw
Just told him I've noticed significent drop in signal from Sensation, lots more T-Mobile log ons too. He quite quickly said get fone swapped.
Orange reply as above, blaming local masts.
The signal seems to jump from one extreme to another either full bars or one bar only.
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Click to collapse
just to add on..
me in singapore here having this problem too...
and also using legit microSIM

im on vodafone and today noticed that in an area where reception is usually fine, i had nothing.
... anyone know if this could be solved by a radio update or is it perhaps an unfixable hardware problem?
got the flickering screen too... seriously thinking about ditching htc, but i hate touchwiz and not really sure what to go for... maybe just go backward to a sensation XE.

jaspabt said:
I can have my phone on the desk and I am actually seeing the wifi strength and the mobile signal fluctuate between 0 and 2 bars. It does that most times I take it out of sleep mode, it does this for about 60 seconds then stabilises. Happens almost every time.
Click to expand...
Click to collapse
Installed the 1.28 update last night. Signal is now much much much better. I Don't experience any of the above anymore!

jaspabt , are you using a branded or unbranded HOX on orange ?

Signal problems & update?

Have been loving my One X for almost 2 weeks now but have a bit of a dilemma. Firstly does everyone have a similar signal problem as I'm getting i.e. once or twice a day I completely loose connection to my carrier (t-mobile UK) and sometimes have to reboot in order to regain network? Secondly if this isn't a mass problem do I return my handset or wait for the OTA update to see if this improves? I know there has been quite a bit of discussion on the effects of the bottom left corner giving the phone a so called "death grip" and was wondering if any update would improve this as this would surely be a hardware issue? Anyone's thoughts on this would be greatfully appreciated
TIA LEWY
Sent from my HTC One X using XDA

Same.
I have the same issue (losing signal and having to reboot) around 4 or 5 times a day, on an unlocked One X on Three UK.
This only started happening to my phone after the 1.28 OTA update a couple of days ago. Before that, the signal was rock-solid.
Am going to try a complete reset of my phone and see what happens.

Some for me. H3g (tre) Italy.

My problems were from day one. So thought I would hold out and see if 1.28 made any difference. Since Wednesday after installing the update my signal greatly improved and have not had to reboot once! I cut down my existing sim and thought I may have damaged it, but it's fine now.

Same here (tmobile uk)

I'm on T-mobile UK and have a unlocked phone. Have the same problem although I have not had to reboot to get the signal back. Mine just seems to disappear for a few seconds and then comes back on it's own. I think it has improved slightly with the 1.28 ota. Signal does generally seem a little stronger now.

anyone out there had the update on t mobile UK .my signal is low ,its a bit embarrassing when my wifes galaxy ace on t mobile has got a better signal than my htc one.oh and the battery life is CRAP

Yes, I have. My phone is unbranded. Signal does seem better, gsm that is. Still get drop outs but not so often.

drewy said:
Yes, I have. My phone is unbranded. Signal does seem better, gsm that is. Still get drop outs but not so often.
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Click to collapse
DID you buy it unbranded or did you do it yourself cheers

It was supplied unbranded.
Just noticed that I lose signal when it changes network. T-mobile to orange seems to be pretty smooth but when changing the other way the signal drops out for a while.

Loss of signal, no auto reconnect.

I am having an issue on my One X (unbranded and unlocked) with the signal vanishing and not reconnecting unless I force it. I was wondering whether it effects all networks or just networks that use more than one carrier. Three has its own 3G network but it uses Orange 2G signal. I also saw a thread with the same issue on T-Mobile / Orange which is also dual carrier.
I am wondering whether it is the switch between these networks which is causing it to lose signal and not reconnect.
I have had several instances where my signal has an R next to it as if it is roaming, this would be when it is connected to the Orange 2G network, I never had this problem on my Desire HD or Sensation.
Does anyone know of any issues on Vodafone or O2 regarding signal loss or is it just networks which use multiple carriers.
My One X is stock and bootloader has not been unlocked.
Thoughts?
Sent from my HTC One X using Tapatalk 2

Are you still on the 126 SW?
As your unbranded then you should be able to get the 128 update.
With 126, my Three handset recieve level was about -88 to 91dbm.
With 128 its now at -75dbm in the same location.
Most, if not all of the roam to Orange has now been disabled, remaining where there is no Three signal at all.
Steve

No I have upgraded to 1.28, unfortunately I am still in an area where it does switch to Orange 2G signal.
It seems to hang on to 3G until I have virtually no signal, then goes to no signal and doesn't reconnect unless I force it. It seems to mostly happen when I put the phone away on my pocket so I dont notice I have no signal until I check my phone.
I lost signal today and to test the reconnect I left the screen on and I drove about 20 miles through large-ish towns and it didn't reconnect once, had to force it when I got home.
Not sure if this effects single carrier networks, O2 or Vodafone?
Sent from my HTC One X using Tapatalk 2

Have you had the same issue with any other handset?
Are you a new customer to Three and this is the first you have seen of this?
Reason I ask is when I was thinking of going to Three for my main phone, I tested with a handset I just used for tethering off the one plan.
I drove out of town to an area where I guessed there would be no Three coverage.
The signal hung on for ages but when it dropped I made a note of where it dropped. After a few moments the handset went over to Orange 2g. I then drove back home. I must of drove at least 5 miles past the point I noted earlier before the Orange signal itself dropped and had to force the handset to Three myself.
This sounds similar to your issue and was with a Desire S….but you say you didnt have this with previous handsets. All very strange
Steve

I've had a Desire HD and a Sensation both on Three and never had issue on either of these.
There must be something different about the way the One X handles the switch of signal, or maybe it's just faulty.
Might try some other SIM's from other networks, if that doesn't work I'll get a replacement.
Sent from my iPad using Tapatalk HD

I have this phone second day and I see this signal problem as well, I got iphone 4s in Three and HTC One X in Three as well and in same place Iphone show me 3G connection and 3 bars, HTC show only one bar and sometime nothing.
How get update to1.28?
I check update via my phone and nothing show me
My phone have no 1.26

shrubz said:
No I have upgraded to 1.28, unfortunately I am still in an area where it does switch to Orange 2G signal.
It seems to hang on to 3G until I have virtually no signal, then goes to no signal and doesn't reconnect unless I force it. It seems to mostly happen when I put the phone away on my pocket so I dont notice I have no signal until I check my phone.
I lost signal today and to test the reconnect I left the screen on and I drove about 20 miles through large-ish towns and it didn't reconnect once, had to force it when I got home.
Not sure if this effects single carrier networks, O2 or Vodafone?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I'm on three and it never seems to switch to gsm just looses signal all together and takes ages to reconnect once I move location. this is a proper pain I've had the phone replaced three times changed sim still not got better I'm thinking its the radio version on this phone or some software related issue.

If you're phone is from Three you won't get the update until Three release it.
I did see on another thread that Three won't be releasing 1.28 as HTC are currently working on the next update. Don't know how true that is.
My phone is unbranded and unlocked to any network, which is why I got the update.
Think I'm going to get a replacement and see if that's any better, hope it's not a general issue with the one X having lower signal.
Sent from my HTC One X using Tapatalk 2

thewrench80 said:
I'm on three and it never seems to switch to gsm just looses signal all together and takes ages to reconnect once I move location. this is a proper pain I've had the phone replaced three times changed sim still not got better I'm thinking its the radio version on this phone or some software related issue.
Click to expand...
Click to collapse
If you dial *#*#4636#*#* on your phone and select phone info you can select GSM only which is 2G, this really improves signal but because it's 2G you are stuck on really slow data speeds.
If that is the case and you've had 3 replacements, maybe it's worth holding out for the next update to see if that fixes the problem.
I'm a little uneasy about returning it for a replacement as I don't have any other problems with it (bad screen seal, banding on display or yellow display) I may end up with more problems with a replacement.
Sent from my HTC One X using Tapatalk 2

Is any chance change three rom on factory rom?

I had similar issues to what you are describing with yours on my original unlocked/unbranded HOX on T-Mobile. I had issues on top of the ones you mentioned where it was also saying I had a signal and had appeared to lock up and would just drop the mobile network and say at the bottomg of the screen "preparing sim".
Most the time I was stuck with putting it in and out of airplane mode to make calls, only for them to drop or fail all together.
This was on both 1.26 and 1.28 FW. In the end I took mine back and swapped it and the replacement has been perfect since. so it was without doubt a hardware fault in my case!
Good luck solving your problem, but I would suggest taking it back and getting a straight swap.

Wielki.Brat said:
Is any chance change three rom on factory rom?
Click to expand...
Click to collapse
You can't change you ROM unless you unlock the Bootloader at HTCDev and this will void your warranty with HTC.
Three will release an update eventually, and 1.28 is no better signal wise for me than 1.26 was!!

noisy_lightning said:
I had similar issues to what you are describing with yours on my original unlocked/unbranded HOX on T-Mobile. I had issues on top of the ones you mentioned where it was also saying I had a signal and had appeared to lock up and would just drop the mobile network and say at the bottomg of the screen "preparing sim".
Most the time I was stuck with putting it in and out of airplane mode to make calls, only for them to drop or fail all together.
This was on both 1.26 and 1.28 FW. In the end I took mine back and swapped it and the replacement has been perfect since. so it was without doubt a hardware fault in my case!
Good luck solving your problem, but I would suggest taking it back and getting a straight swap.
Click to expand...
Click to collapse
Interesting, I too had the Preparing Sim message until I got a new SIM from Three, this seemed to fix this message but I am still having Signal Problems.
I think I'll follow your lead and go for a replacement, I have to use Airplane mode to force the signal to reconnect as well.
Thanks

I can confirm I have these problems. I'm on three but the phone was from Dialaphone and with orange but is unlocked. I have exactly the same problems as those been described. This is a very irritating problem that makes me miss calls and texts in my poor 3 signal area.

Smith2001 said:
I can confirm I have these problems. I'm on three but the phone was from Dialaphone and with orange but is unlocked. I have exactly the same problems as those been described. This is a very irritating problem that makes me miss calls and texts in my poor 3 signal area.
Click to expand...
Click to collapse
I think you're best off to return it for a replacement, that's what i'm going to do. Hopefully that will fix my problem and not create any more!!

I have the same issue on my device. On my 2nd replacement and its still the same.
No problems with my iPhone 4S.
Hopefully a radio update will sort this out.
Sent from my HTC One X using XDA

shrubz said:
If you dial *#*#4636#*#* on your phone and select phone info you can select GSM only which is 2G, this really improves signal but because it's 2G you are stuck on really slow data speeds.
If that is the case and you've had 3 replacements, maybe it's worth holding out for the next update to see if that fixes the problem.
I'm a little uneasy about returning it for a replacement as I don't have any other problems with it (bad screen seal, banding on display or yellow display) I may end up with more problems with a replacement.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
was my worry everytime but thankfully the only issue ot kept coming back with was the signal issue so it looks like its here to stay, i tried the *# menu and when i select gsm only i get no signal????? called three today to say i want to activate the gsm mode when im in poor 3g areas and they said for some reason i am unable to, he could explain why? but it seems some three customers can switch to gsm, i have never seen a g icon on my phone, either got 3g or nout!!

thewrench80 said:
was my worry everytime but thankfully the only issue ot kept coming back with was the signal issue so it looks like its here to stay, i tried the *# menu and when i select gsm only i get no signal????? called three today to say i want to activate the gsm mode when im in poor 3g areas and they said for some reason i am unable to, he could explain why? but it seems some three customers can switch to gsm, i have never seen a g icon on my phone, either got 3g or nout!!
Click to expand...
Click to collapse
I think it might depend on location, in some areas the 2G signal (Three use Orange network for 2G) has been turned off. In my Area (South West England) I still have access to the 2G GSM Signal.
Obviously Three save a lot of money from turning off GSM and not paying Orange to use their network.

shrubz said:
I think it might depend on location, in some areas the 2G signal (Three use Orange network for 2G) has been turned off. In my Area (South West England) I still have access to the 2G GSM Signal.
Obviously Three save a lot of money from turning off GSM and not paying Orange to use their network.
Click to expand...
Click to collapse
thanks for the info

Guys Im three network customer and now I bay this HTc from my friend with is 3 network customer as well, can I claim now exchange this phone? I have only photo delivery invoice. Can I?

[Q] Signal issues UK

Hi. I am on three network UK and since I had the m8 from new, have had intermittent signal issues. One minute I will have 5 bars then it will drop to one bar while I am still in the same place. This is my second brand new m8 now with the same problem as the first. I also have a moto g on three to compare it to, and the reception on the moto g is far more stable. I can't find any posts from the UK of anyone with the same problem. Anyone else having signal strength problems? It affects signal as a whole as in both calls and data.

Im with 3 and have intermittent signal issues but thats nothing to do with the phone or network provider in my honest opinion.
Are you running a custom rom? Might be a radio issue?

Thanks for reply. I am still on stock at the moment because I didn't want to have to un-root and return to s-on etc. While I wasn't sure what the problem is. If you don't think it has anything to do with the phone or the network provider, what do you think it is? As I say, my moto g signal is far better and stronger. I don't get signal on the m8 where I normally have done on all my previous android phones. Thanks for any more input.

I'm on 3 and also have ****ty signal strength, yet I'm able to make and receive calls without issues.
Tbh I think it's an issue with three.
I was with Vodafone back in the day, and use to have full bars yet intermittently I was unable to make/receive calls.
3 appear to have some Gremlins, but after using almost every other provider, oddly they're consistent.

Doughnut said:
I'm on 3 and also have ****ty signal strength, yet I'm able to make and receive calls without issues.
Tbh I think it's an issue with three.
I was with Vodafone back in the day, and use to have full bars yet intermittently I was unable to make/receive calls.
3 appear to have some Gremlins, but after using almost every other provider, oddly they're consistent.
Click to expand...
Click to collapse
Thanks for reply. Tbh, I have been trying to not take too much notice of what the signal strength bars are telling me and just trying to use it anyway. But it just seems strange to me that I have only just started seeing this happening since I got the m8. As you say, three have been consistent, and for me, they have been consistently good. I now find the m8 not having data connection and no bars where before, other handsets are fine. Oh well. Thanks for your reply.

bigears5000 said:
Hi. I am on three network UK and since I had the m8 from new, have had intermittent signal issues. One minute I will have 5 bars then it will drop to one bar while I am still in the same place. This is my second brand new m8 now with the same problem as the first. I also have a moto g on three to compare it to, and the reception on the moto g is far more stable. I can't find any posts from the UK of anyone with the same problem. Anyone else having signal strength problems? It affects signal as a whole as in both calls and data.
Click to expand...
Click to collapse
same issue, sent mine in for repair
which city are you in if you don't mind me asking
Sent from my D6503 using Tapatalk

soyef said:
same issue, sent mine in for repair
which city are you in if you don't mind me asking
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Hi. I have sent mine in for "repair" now, but am not holding out much hope that it will be working any better when it gets returned from HTC. I am in Hereford, west midlands.

Got the same, now on a second device thanks to the local thieves;anyway both handset's had the signal bar observation you made in the post.
So I'm guessing it's 3's network.
I'm in South east London.
Data & voice are a bit hit & miss
Cheers
Sent from my HTC One_M8 using XDA Free mobile app

Daveyg99 said:
Got the same, now on a second device thanks to the local thieves;anyway both handset's had the signal bar observation you made in the post.
So I'm guessing it's 3's network.
I'm in South east London.
Data & voice are a bit hit & miss
Cheers
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
Thanks for reply. I think what i'll do when I get my device back, is to try a few other networks sim cards and see what happens. Perhaps I should have tried that a bit sooner but as I never had trouble before, it didn't really occur to me that it could be the network not playing nice with the phone. Thanks for all the replies guys.

I've been noticing signal problems too with three. I'm in Northern Ireland. I tweeted them and they said they were aware of a mast issue near where I live.
Sent from my HTC One_M8 using XDA Premium 4 mobile app

bigears5000 said:
Thanks for reply. I think what i'll do when I get my device back, is to try a few other networks sim cards and see what happens. Perhaps I should have tried that a bit sooner but as I never had trouble before, it didn't really occur to me that it could be the network not playing nice with the phone. Thanks for all the replies guys.
Click to expand...
Click to collapse
I tried EE, Vodafone and three and all had the same problem, left it on top of the desk and watched as the bars randomly switched from 3 to 1 and to none, got my device back so will test and see if it's better
Sent from my HTC One_M8 using Tapatalk

bigears5000 said:
Hi. I am on three network UK and since I had the m8 from new, have had intermittent signal issues. One minute I will have 5 bars then it will drop to one bar while I am still in the same place. This is my second brand new m8 now with the same problem as the first. I also have a moto g on three to compare it to, and the reception on the moto g is far more stable. I can't find any posts from the UK of anyone with the same problem. Anyone else having signal strength problems? It affects signal as a whole as in both calls and data.
Click to expand...
Click to collapse
I had been with 3 UK for about 5 years and a couple of years ago I had a Desire HD and I was experiencing the same exact issues except sometimes the signal would get lost completely and even airplane mode or phone reboot would not register with the network again but since then they have improved the network (a little), I can tell you there is nothing wrong with your phone or the radio. 3 have great deals but their coverage is very patchy I am now with o2 UK and have not had any problems with reception or dropouts. one more thing; a bad simcard can cause reception issues so you might want to try another sim from 3 to see if that helps at all.

soyef said:
I tried EE, Vodafone and three and all had the same problem, left it on top of the desk and watched as the bars randomly switched from 3 to 1 and to none, got my device back so will test and see if it's better
Sent from my HTC One_M8 using Tapatalk
Click to expand...
Click to collapse
Oh dear, that's not sounding promising. Let me know if it works any better. Cheers.

112.bkt said:
I had been with 3 UK for about 5 years and a couple of years ago I had a Desire HD and I was experiencing the same exact issues except sometimes the signal would get lost completely and even airplane mode or phone reboot would not register with the network again but since then they have improved the network (a little), I can tell you there is nothing wrong with your phone or the radio. 3 have great deals but their coverage is very patchy I am now with o2 UK and have not had any problems with reception or dropouts. one more thing; a bad simcard can cause reception issues so you might want to try another sim from 3 to see if that helps at all.
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Ok. Cheers for the info. I have always found three to be fairly consistent in a good way in my area and surrounding. I have ordered two new sim cards since my original and still have the same issues. Cheers.

bigears5000 said:
Hi. I am on three network UK and since I had the m8 from new, have had intermittent signal issues. One minute I will have 5 bars then it will drop to one bar while I am still in the same place. This is my second brand new m8 now with the same problem as the first. I also have a moto g on three to compare it to, and the reception on the moto g is far more stable. I can't find any posts from the UK of anyone with the same problem. Anyone else having signal strength problems? It affects signal as a whole as in both calls and data.
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I have exactly the same issue however it doesn't seem to effect the usabilty of the phone. I had a Note 3 before which also suffered the same issue so I would assume it is Three.
I think Three are in the midst of a big 4G switch on and from what one of my pals in the store said they are doing a hell of a lot of work on the masts at the moment. I do however have a more consistent signal with the M8 with regards to signal stability (not the bars)
You may want to look at getting an app which measures the actual -db rather than bars. It may be that you are swapping between a couple of masts.
Have a look at Opensignal or this one https://play.google.com/store/apps/details?id=com.signalmonitoring.gsmsignalmonitoring

large12006 said:
I have exactly the same issue however it doesn't seem to effect the usabilty of the phone. I had a Note 3 before which also suffered the same issue so I would assume it is Three.
I think Three are in the midst of a big 4G switch on and from what one of my pals in the store said they are doing a hell of a lot of work on the masts at the moment. I do however have a more consistent signal with the M8 with regards to signal stability (not the bars)
You may want to look at getting an app which measures the actual -db rather than bars. It may be that you are swapping between a couple of masts.
Have a look at Opensignal or this one https://play.google.com/store/apps/details?id=com.signalmonitoring.gsmsignalmonitoring
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Nice one. Thanks for the information. I will have a look at that app when I get back. Cheers.

Seems like the repair done the job, signal seems stable now
Sent from my HTC One_M8 using Tapatalk

Was with Three when I had my Note 3, always 2 bars but calls and texts went through fine. Decided to dump them and head back to O2 and five full bars and full signal wherever I go. Three = Not that great IMO

soyef said:
Seems like the repair done the job, signal seems stable now
Sent from my HTC One_M8 using Tapatalk
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Thanks for letting me know. I'm glad your device is working better after the repair. That gives me hope for my device now. Cheers.

radicalisto said:
Was with Three when I had my Note 3, always 2 bars but calls and texts went through fine. Decided to dump them and head back to O2 and five full bars and full signal wherever I go. Three = Not that great IMO
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I have been trying not to take too much notice of the bars and just use it anyway but it still doesn't seem to be working as well in certain places, as my other handsets have previously on three. Oh well. I just took out another 2 year contract with three. I'll see how the network performs over this time and make a decision when the time comes.