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I got my hermes from my friend, (HTC X01HT), she didnt want it because she dropped it and the ringer didnt work. it had only gotten unplugged, so i opened it, plugged it in, and had an awesome phone.
I dont think this is normal, but from the time she gave it to me, the screen made an awful highpitched ringing noise, (very uni-directional, it was weird).
Anyways...
now, the screen is just white. for a little while i could get the screen back, just by opening and closing the slider and hitting the power button a couple times.
Sometimes the today would display, then it would jarble up a little bit then fade to white, but i cant even get it to do that anymore.
Anyone else seen this issue? i'd hate to get rid of a perfectly awesome phone.
Thanks!
(also, if someone could post a picture of the device locked screen, where you have to enter a PIN to use the phone, that would be great, im trying to get into the phone with activesync, but its locked, and i dont know where to push the buttons.)
thanks!
~Mix3d
Looks like the screen is unplugged, really. Maybe you need to disassemble further, like http://www.pdacenter.ru/razborka/razbor_hermes/ shows?
keep in mind, it worked fine for almost three weeks before the screen issue started... but i will try that when i get my hands on a small flathead again.
There's a whitescreen & D-Pad failure issue that can be caused by many things, including DROPPING the phone.
I wrote a guide about it which seems to be quite successful for many people.
http://forum.xda-developers.com/showthread.php?t=321163
so after trying a hard-reset, (which somehow displayed on teh screen), and clicking no, i was able to get the screen back... only this time with the moved screen problem, wrapping around at the top about 1mm.... and the buttons didnt work.
i tried your guide, but now im stuck at the white screen again... :/
Tyman07 said:
**** You Dude!
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Click to collapse
Ever since my phone came back from repair my touchscreen has been going crazy when I try browse through the internet. It starts typing on its on, selecting random links moving the page up and down and so on. Does anyone know what the issue could be? Its perfectly fine on everyting else only the browser and sometimes facebook app.
I contacted sony and they said send us the phone and we will update it but I can do that myself and dont wat to be without phone for another week.
Does it happen when charger (wall/USB) is plugged in? Few times when I had just my iPhone 4 wall adapter around I tried to use it with Arc, it did charge the phone but screen went totally crazy just like yours but it was everywhere not just the browser. Using the shipped adapter/cable theres no problem.
No phone is not plugged in. Its very starnge cause phone works perfectly but as soon as I want to browse the internet the screen starts acting up.
Just been playing around and the phone is completely fine wen its charging or the usb is connected. Anyone have any idea what could be causing this? I cant send it to sony since its bootloader unlocked.
I need a original wall adpter, I lose it
Sent from my LT15i using XDA App
I sometimes get a similar problem, but it's happening everywhere, not only in the browser. Very annoying, especially on the homescreen... it seems just to think someones touching it here and there all the time and all going mad with this. ^^
However, I can always solve it by turning the screen off and on again.
cherryfish said:
I sometimes get a similar problem, but it's happening everywhere, not only in the browser. Very annoying, especially on the homescreen... it seems just to think someones touching it here and there all the time and all going mad with this. ^^
However, I can always solve it by turning the screen off and on again.
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Click to collapse
I had exactly the same with my previous arc, now it seems the problem is gone but it's only a week i broke the last one but my operator change it. Always had to turn the screen on and off..
The only problem and it's really often and annoying is that the bar at the top of the browser stop to load at the middle and never finish to load with blank page, i press cancel and then refresh and in less than 1 secondes i'm on the page like everything was loaded up but not the graphic part....
I sent my phone back to repair, hopefully they fix it and dont find out that my bootloader was unlocked before.
I believe that is from heat... I get that problem three times.. Just screen off and on.. And its fine.
i have turned screen off and on hundreds of times and still same. I think its something to do with the usb connector since it works fine when connected. Guess ill find out tomorrow.
I have this error a lot, the screen reads "ghost touches" sometimes, it receives constant input at certain part of the screen. sometimes locking and unlock the phone doesnt help, need to reboot.
There's problem with the accuracy of touches near the edges of the screen as well, touches NEAR the edge are received as input AT the edge, this makes it extremely hard to operate the phone.
If you don't understand what I'm saying, go play "Cut the Rope" and try to tap the restart button at the corner, it's freaking hard to get it.
I have visited the SE service center in Singapore, the staff says that there is no problem with the screen, but when i test all the display sets in shops, all has the same issue, so all have the same problem = no problem..
I never had that problem with the screen before so I dont think everyone phone has this issue.
frocee said:
I have this error a lot, the screen reads "ghost touches" sometimes, it receives constant input at certain part of the screen. sometimes locking and unlock the phone doesnt help, need to reboot.
There's problem with the accuracy of touches near the edges of the screen as well, touches NEAR the edge are received as input AT the edge, this makes it extremely hard to operate the phone.
If you don't understand what I'm saying, go play "Cut the Rope" and try to tap the restart button at the corner, it's freaking hard to get it.
I have visited the SE service center in Singapore, the staff says that there is no problem with the screen, but when i test all the display sets in shops, all has the same issue, so all have the same problem = no problem..
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Click to collapse
Exactly the same problem !!! Sometimes really hard to press space driving me mad ....
Sent from my LT15i using xda premium
soldiers33 said:
I never had that problem with the screen before so I dont think everyone phone has this issue.
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Click to collapse
Then you are extremely lucky. I can't prove if all xperia arc have this problem, only tried it with around 20 sets, maybe just nice only that 20 sets have problem.
I m facing an awkward problem with my WFS's touch.... It works pretty fine with everything for sometime but after some irregular time, it starts acting erratically and I simply loose the focus on the screen...... the touch buttons automatically start acting until I lock the phone using power button.... As soon as I do so, it works like a charm again after sometime....
Notes:-
1. It doesn't happen in any particular ROM.
2. It doesn't happen in any particular apps.
3. It doesn't happen in any particular time interval, it just happens, sometimes after 10 seconds only, and sometimes not even for half an hour continuously.... (I was watching a movie on phone on mxplayer.... It worked pretty fine for about 45 minutes, and all of sudden, the touch closed the movie....... I turnt the screen off and then again came back, then it happened again within 10 to 20 seconds continuously for about 10 times so I got pissed off and kept the mobile aside.......)
4. I have tried almost everything out there related to touch fixes for WFS, like unlock freeze problem solutions etc, but neither of them happens to work in my case.....
5. I just have a hunch that its moisture problem.... I guessed, that when I use my phone's screen continuously, it works like a charm like earlier, but when the screen gets heated up ,it starts reacting erratically......
If anyone has any solution of at least knows the accurate problem, I wold b really thankful to them...........
I have tried using different ROMs, Kernels etc...........
If you think it's something related to moisture. Put the phone in a rice container for 24 hours. Take the battery, mmc, and back cover first. Shut down the container tight. The moisture should be take care of.
It can also be faulty connection or another hardware problem.
This also happens to me so you are not alone. Though I have grown used to it, it is still a pain in the back side at times. I also press the power button in order to temporarily remedy the problem. This is a hardware issue either to do with as said moisture or overheating.
well...what happens with mine is when i press the power button to unlock, touchscreen doesnt respond for some time and i am unable to unlock the device. But after that touchscreen works fine. Sometimes i even cant recieve the phone! And if even a single tine drop of water falls on screen...entire screen stops working!
That happend with mee too...i just send mine to hTC service center(ahmedabad)...they replaced touch screen and motherboard for free,though with s-off with custom rom...they didnt denied for warranty,lol....!!!
Now every thing works fine.
Sent from my HTC Wildfire S A510e using xda app-developers app
Lucky you smartboy....
Well as a solution I too went to customer care center they said they'd have to update the touchscreen firmware and would require a special card to do so, and for the time being they didn't have it and hence they would send a request to other center to get it.... I'm waiting for their reply when they get it....
Thanks sukhijit for the moisture solution.... I'd try that also....
Hello I'm so sad now I already did everything and still not working Im gonna install CM to check but here it is top portion of top screen its not working !
this is with cyanogenmod I'm not touching the phone but it shows one point in the screen top :S weird
Anyone no ideas??
maxrdlf95 said:
Anyone no ideas??
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Same on stock?
Sent from my HTC One_M8 using Tapatalk 2
Yes and on CM11 it's worst I can't even use the phone random touches everywhere I bought my phone unlocked so no warranty and you imagine the pain of replacing that screen..
Bumping the thread cause I'm having the same issue.
Top of the touchscreen went dead. Basically overnight. Factory reset and RUU back to factory did not help. The deadspot happened overnight whilst the phone was charging (if that helps). The actual screen works fine, but does not respond to touch.
Any ideas?
radji said:
Bumping the thread cause I'm having the same issue.
Top of the touchscreen went dead. Basically overnight. Factory reset and RUU back to factory did not help. The deadspot happened overnight whilst the phone was charging (if that helps). The actual screen works fine, but does not respond to touch.
Any ideas?
Click to expand...
Click to collapse
Does not respond to touch ? Hows that possible, unless the digitizer dies ! ? Looks like your overnight charging heated up the device to an extent where the digitizer died. Why don't you send it in for a repair ?
Just the top half inch is not responding to touch. And the device has never gotten hot when charging.
I guess I will have to take it in to Sprint.
radji said:
Just the top half inch is not responding to touch. And the device has never gotten hot when charging.
I guess I will have to take it in to Sprint.
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Click to collapse
Found this post while looking for a resolution to wifes pbone doing this. She is full stock never rooted. Anyone know of any fix short of repair?
Only resolve I've found it getting the screen replaced. Short of physical damage to the screen, the dead spot is an actual defect.
radji said:
Only resolve I've found it getting the screen replaced. Short of physical damage to the screen, the dead spot is an actual defect.
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Click to collapse
That's True! I have same problem with my HTC Desire 616. And slowly, it is spreading downward on the rest of the screen. Its better to get it replaced now than waiting for whole screen to go blank and having to attach external Keyboard!
This just happened to my m8... happened in the middle of the day all of a sudden. Wasn't playing with it, just set it down at one point and the next time I picked it up to check notifications I couldn't pull down the shade.
Have unrooted mine and sent to Service Centre for Repair. Sadly, they take a minimum of 10-15 days to return as they are mostly short pf parts.
This has just happened to me too.
I suspect a software problem as I can use the entire screen to scroll up and down when I start the scroll from elsewhere on the screen (such as putting my finger in the middle and then slowly moving up to the top, the scroll works without issue.
The same applies to the notifications shade which again works puling it down from anywhere on the screen.
However, no single tap functions work in that top half an inch. I can move icons to it on the home screen, but once I let go they are stuck there, can not be moved back. any icon in that zone won't tap. When in the system menu I can only go back with the softkey, not any back button at the top.
In any app this zone is also dead so no more can I use web browsers as I can't click into the address bar or open bookmarks.
This has happened over night last night. Really don't want to perform a hard reset but it's looking like it might be my next option.
edit - I can also confirm I have full touch functionality when the notification bar is down, so I can dismiss them and open system settings if I like with the square icon at the top.
---------- Post added at 09:02 PM ---------- Previous post was at 08:56 PM ----------
I've just managed to resolve this not 2 mins since writing my post above. A phone shutdown and/or restart didn't help, but here's what did:
press and hold the volume up and power button for 10 seconds. This apparently seems to restart the phone differently to using the normal power button and choosing one of the options.
Phone is now fully working again. Hit the thanks meter if it works for you too!
I'm having the same issue as the user in the first post picture, any help except replacing the whole screen?
having the same issue.. was anyone able to fix it?
---------- Post added at 06:44 AM ---------- Previous post was at 06:40 AM ----------
radji said:
Bumping the thread cause I'm having the same issue.
Top of the touchscreen went dead. Basically overnight. Factory reset and RUU back to factory did not help. The deadspot happened overnight whilst the phone was charging (if that helps). The actual screen works fine, but does not respond to touch.
Any ideas?
Click to expand...
Click to collapse
hi!! just cheking to see if you were able to fix it, I am having the same issue
Same problem here, touchscreen just don't work at the top screen, can't even pull the notification tab. Problem seemed to appear overnight, while the phone was unplugged over my desk. I do believe it have something to do with me using the phone moments earlier on my bed, while I was resting. Had the phone on my ear, against the bed (yeah, no earplugs at the time) so I basically spent some time sleeping over it and now touchscreen seems unresponsive at the top. Probably the only fix for this is replacing your touchscreen for a new one. Btw, tried to restart by pressing the volume up and power button, but didn't work.
Damn, same thing happened to mine. About 7 days ago it started becoming really finicky and now know the top 2- 3 cm is unsable. It seems like it's working it's way down :/
Same problem here. But top screen touch sensitivity has degraded in a few days from not very responsive to totally unresponsive. Also noticed a problem with the color on the display. The yellow/orange trace (contained in the red circle) is not a reflection, but a lcd probem.
Bump for reporting the same problem here. WTF is going on with the overnight dying of the top portion of the digitizer? I cannot access the notification panel, and I used Screen Touch Test which confirmed the problem.
There is an upper strip which does not respond to touches, except for some pixels on the right side of the strip.
Anyone managed to fix without replacing the digitizer?
Hi guys
I got an HTC M8s less than 2 months now and it has so many issues it's driving me insane at this stage....
It's on stock ROM unrooted with all the latest updates.
First issue that came up was not recognising the headphones after i plugged them in, that eventually went away after lots of searching and fiddling with settings etc.
Then it started going into Car mode while it was resting on the table, no input on my end no triggers set for it, hell i don't even own a car to use this function....
I disabled HTC car and that stopped.
The included micro usb cable somehow went bad, tried it on other devices, it will not charge....
Now i'm having some weird charging behaviour, it drops out of charging and resumes or sometimes it just stops charging (that doesn't happen when the phone is charging while being switched off, so i'm guessing it's not a hardware issue)
Another massive problem is that all incoming/outgoing calls go to the speaker which almost burst my ear drum first time that happened.
I have looked in every single forum out there and have tried all possible solutions, ranging from disabling google Chrome to trying every available speaker management/toggle related program on the play store but nothing seems to be working.
Some times if i plug in the headphones, make a call and then unplug them, then it works as it should for a little while. But later on it reverts to the previous mentioned behaviour.
One thing i have noticed, before it routes calls to the speaker, the screen will light up, no notifications come up and then all calls go to the speaker.
I used Wakelock to try and find out which program triggers the screen wake in order to remove it and maybe solve this issue but nothing came up.
Any input would be greatly appreciated as i am at the end of my rope with this device....
I still have my HTC DHD A9191 and i never had any issues with that phone, i'm very dissappointed with HTC :/
Thanks in advance
Yanni
Less then 2 months......return it ! Not even sure what you want to achieve here besides messing up warranty ?
I am using Spign slim armor case on m8s and after using it my power button isn't working.
and I have a Motion Launch problem when phone is on my pocket it opens camera, calls someone because of the sensor.Any fix about that?
Kyaner said:
Hi guys
I got an HTC M8s less than 2 months now and it has so many issues it's driving me insane at this stage....
It's on stock ROM unrooted with all the latest updates.
First issue that came up was not recognising the headphones after i plugged them in, that eventually went away after lots of searching and fiddling with settings etc.
Then it started going into Car mode while it was resting on the table, no input on my end no triggers set for it, hell i don't even own a car to use this function....
I disabled HTC car and that stopped.
The included micro usb cable somehow went bad, tried it on other devices, it will not charge....
Now i'm having some weird charging behaviour, it drops out of charging and resumes or sometimes it just stops charging (that doesn't happen when the phone is charging while being switched off, so i'm guessing it's not a hardware issue)
Another massive problem is that all incoming/outgoing calls go to the speaker which almost burst my ear drum first time that happened.
I have looked in every single forum out there and have tried all possible solutions, ranging from disabling google Chrome to trying every available speaker management/toggle related program on the play store but nothing seems to be working.
Some times if i plug in the headphones, make a call and then unplug them, then it works as it should for a little while. But later on it reverts to the previous mentioned behaviour.
One thing i have noticed, before it routes calls to the speaker, the screen will light up, no notifications come up and then all calls go to the speaker.
I used Wakelock to try and find out which program triggers the screen wake in order to remove it and maybe solve this issue but nothing came up.
Any input would be greatly appreciated as i am at the end of my rope with this device....
I still have my HTC DHD A9191 and i never had any issues with that phone, i'm very dissappointed with HTC :/
Thanks in advance
Yanni
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Click to collapse
ok man
look i have htc one m8 + one m7+one max
the one m7 had the same problem of u
i will give to you one solution for try
i try it on the one m7 and its work
but on one max not work
on m8 not test yet
try this:
1. Turn phone OFF
2. Let charge for AT LEAST 10mins even if it doesn't look like it's charging.
3. Press and hold POWER + VOL UP + VOL DOWN for AT LEAST 2mins. Anything less will not reset the charge mode.
4. After 2mins release the buttons and the phone should boot as normal
if it not charge at the first time then try it again andd u will be OK
Hi Hazem
Thanks for the input, i'll give this a go when i get back home and let you know if it works out.
Should i try this when the phone is at 4-5% ? And then let it charge all the way ?
I'm experiencing these same issues as well after rooting my M8. Hopefully someone here knows what the issue is.
Well for me all issues remain unresolved.
My guess so far for the culprit seems to be the magnetic sensor, either badly programmed or a factory defect.
Kyaner said:
Well for me all issues remain unresolved.
My guess so far for the culprit seems to be the magnetic sensor, either badly programmed or a factory defect.
Click to expand...
Click to collapse
u must charge ur phone
turn off the phone
let him charge to full about 3 hours
and try the method
it will work
i test it on 2 one m7 phones
let me know if that work
thx
Sorry Hazeem I understand that English isn't your first language, and you are trying to help but you are not making much sence....
You are basically telling me to charge my phone, then switch it off and charge it again even though it's already charged for another 3 hours....
Ok an update !
HTC Released a service pack along with an update for the car application, after installing these and a couple of reboots the charging problems stopped and the phone doesn't seem to be waking up without any reason, as it did before.
The calls getting routed to the speaker still remain but thanks to an app called Auto Speaker, I've managed to work around this issue. Before the updates this application had no effect, but now it works as it should by turning off the speaker when the proximity sensor is blocked.
I hope I am not celebrating too soon on this and I'll keep this post updated if anything else, related to these issues, happens.
Update 2
So far so good and with another unexpected benefit, I removed my phone from the charger Saturday morning around 11 and as of now Monday 7:30 it's at 27% !