screen goes crazy when browsing. - Xperia Arc Q&A, Help & Troubleshooting

Ever since my phone came back from repair my touchscreen has been going crazy when I try browse through the internet. It starts typing on its on, selecting random links moving the page up and down and so on. Does anyone know what the issue could be? Its perfectly fine on everyting else only the browser and sometimes facebook app.
I contacted sony and they said send us the phone and we will update it but I can do that myself and dont wat to be without phone for another week.

Does it happen when charger (wall/USB) is plugged in? Few times when I had just my iPhone 4 wall adapter around I tried to use it with Arc, it did charge the phone but screen went totally crazy just like yours but it was everywhere not just the browser. Using the shipped adapter/cable theres no problem.

No phone is not plugged in. Its very starnge cause phone works perfectly but as soon as I want to browse the internet the screen starts acting up.

Just been playing around and the phone is completely fine wen its charging or the usb is connected. Anyone have any idea what could be causing this? I cant send it to sony since its bootloader unlocked.

I need a original wall adpter, I lose it
Sent from my LT15i using XDA App

I sometimes get a similar problem, but it's happening everywhere, not only in the browser. Very annoying, especially on the homescreen... it seems just to think someones touching it here and there all the time and all going mad with this. ^^
However, I can always solve it by turning the screen off and on again.

cherryfish said:
I sometimes get a similar problem, but it's happening everywhere, not only in the browser. Very annoying, especially on the homescreen... it seems just to think someones touching it here and there all the time and all going mad with this. ^^
However, I can always solve it by turning the screen off and on again.
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I had exactly the same with my previous arc, now it seems the problem is gone but it's only a week i broke the last one but my operator change it. Always had to turn the screen on and off..
The only problem and it's really often and annoying is that the bar at the top of the browser stop to load at the middle and never finish to load with blank page, i press cancel and then refresh and in less than 1 secondes i'm on the page like everything was loaded up but not the graphic part....

I sent my phone back to repair, hopefully they fix it and dont find out that my bootloader was unlocked before.

I believe that is from heat... I get that problem three times.. Just screen off and on.. And its fine.

i have turned screen off and on hundreds of times and still same. I think its something to do with the usb connector since it works fine when connected. Guess ill find out tomorrow.

I have this error a lot, the screen reads "ghost touches" sometimes, it receives constant input at certain part of the screen. sometimes locking and unlock the phone doesnt help, need to reboot.
There's problem with the accuracy of touches near the edges of the screen as well, touches NEAR the edge are received as input AT the edge, this makes it extremely hard to operate the phone.
If you don't understand what I'm saying, go play "Cut the Rope" and try to tap the restart button at the corner, it's freaking hard to get it.
I have visited the SE service center in Singapore, the staff says that there is no problem with the screen, but when i test all the display sets in shops, all has the same issue, so all have the same problem = no problem..

I never had that problem with the screen before so I dont think everyone phone has this issue.

frocee said:
I have this error a lot, the screen reads "ghost touches" sometimes, it receives constant input at certain part of the screen. sometimes locking and unlock the phone doesnt help, need to reboot.
There's problem with the accuracy of touches near the edges of the screen as well, touches NEAR the edge are received as input AT the edge, this makes it extremely hard to operate the phone.
If you don't understand what I'm saying, go play "Cut the Rope" and try to tap the restart button at the corner, it's freaking hard to get it.
I have visited the SE service center in Singapore, the staff says that there is no problem with the screen, but when i test all the display sets in shops, all has the same issue, so all have the same problem = no problem..
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Exactly the same problem !!! Sometimes really hard to press space driving me mad ....
Sent from my LT15i using xda premium

soldiers33 said:
I never had that problem with the screen before so I dont think everyone phone has this issue.
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Click to collapse
Then you are extremely lucky. I can't prove if all xperia arc have this problem, only tried it with around 20 sets, maybe just nice only that 20 sets have problem.

Related

Touch Screen Problem

Hi All,
I am using an IMATE Pocket PC 2003 since the last 6-8 months. Over the last few weeks I am facing a problem with the Touch Screen. ALl of a sudden the Touch Screen fails to respond although the buttons are still working.
Sometimes after several reboots, the Touch Screen responds sometimes it doesn't. Sometimes I just keep it IDLE for 2-3 Hours and the Touch Screen starts responding. There is no fixed time of the error also the error is random. Sometimes everything is normal for one week and there is no problem at all. Sometimes the problem persists continously.
I have Hard Resetted it atleast 4 times but the status still remains the same.
If anybody has experienced this, do share your thoughts.
Regards
Jinesh
I read somewhere that if you re-align your screen it may help.
Do your hardware buttons still work? You could try mapping tpenable.exe to a hardware button and select this when the screen locks up.
Touch screen problem
Jinesh,
did you ever manage to fix this?? This is exactly the problem I've been having on my MDA Compact (Magician) for ages: screen unresponsive, buttons still working. I started a thread on this topic as well and got some suggestions, but never managed to sort it out. I'm a bit wary to resort to flashing a new ROM or something like that since it seems to open up a whole new set of potential problems and will cost me my warranty with T-Mobile at the least (Not that they're much help, but still)...
Thanx,
Joost
Maybe the cover
The Qtek9090-screen is sometimes locked (e.g. when it's in a car holder which causes too much pressure on both sides of the display.) The same happens sometimes without any cause - pressing on both sides unlocks the screen.
Hi,
I am using an O2 Mini now and have sold off that Imate. But what I came to know that the touch screen problem was due to the irregularities in the network. The screen stops responding fast when network is weak and the device keeps on searching the network.
I have faced this problem once or twice in my O2 mini also.
Regards
Jinesh, I don't know if you checked out my thread on this, but indeed this is the conclusion I've reached: bad network causes the unresponsive screen. I think it might have something to do with the priority windows gives to the screen routine compared to (searching for) network. As of yet I have been unable to find a way to increase priority for the screen or lower it for network, though I browsed through the registry pretty extensively. Suggestions from anyone on this would be most welcome.

Wierdest thing happened to my 8525 please help!!!

ok so i searched on the sites for a fading to a white screen problem but it looks like its related to the dpad... my phone was really low on battery last night it kept beeping continuously... so by the time i got to plug it in the screen started to fade to white... now the screen has vslight vertical lines and every time i shut off the phone with the power button and turn it on it comes normal but as soon as u touch the screen it fades to white!!! was this caused by the low battery. i fully charged it but still have the same prob. i tried clearing my storage and that didn't help..what do i do?
white screen
you will need to replace the board for the dpad.
ok thanks. is this the same issue that others are having as well? the wierd thing is half the time it works the other half it doesnt...
I had a similar problem. I had pressed the power button to check the time and screen was white! SR rebooted and after the first splash screen the screen faded to white. I finally founded a product called Pocket Controller http://www.soti.net/ (trial ver works fine) that allowed me to see my phone on my computer. I was then able to backup my data to the storage card. I reflashed the phone and it’s worked fine afterwards.
yeah man thats what happened to me exactly... im reflashing the official wm6 rom now... ill post what happens... thanks
Silverexp said:
I had a similar problem. I had pressed the power button to check the time and screen was white! SR rebooted and after the first splash screen the screen faded to white. I finally founded a product called Pocket Controller http://www.soti.net/ (trial ver works fine) that allowed me to see my phone on my computer. I was then able to backup my data to the storage card. I reflashed the phone and it’s worked fine afterwards.
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Click to collapse
damn it didnt work with me my screen still goes in and out when it chooses to. and it is my dpad b/c it stops working when the screen is gonna go..
Hi,
Try tightening the screw behind the red hang up button on the dpad. There is a component behind there which causes this problem. If tightening doesn't work try loosening. It's all to do with the pressure on the chip. Very odd problem.
Also try squeezing the bottom right hand corner of the phone and SR.
Bonkers solution for a bonkers problem but it certainly fixed one of mine.
Good luck!
yes, the screw tightening/unloosing thing works for me. same thing happened when i dropped my unit. i even completely dismantled it (managed to fix the microsd card spring). something loose with the connections.
niec guys thanks... i will try the tightening and loosening the screw... i tried holding down the bottom right and SR didn't work but thanks anway... i guess i have to buy a screw driver to open this thing up... god i remember when i had to take apart my mpx 220 im getting flashbacks!!!
Had exactly the same problem but mine was due to an phone shop employee dropping it. It would do exactly the same as yours. Sometimes it would work fine and once when I reflashed it the problem went away for a few days but if came back.
I used to control it using Soti pocket controller but them migrated to Net Support as that allowed me to control over wifi. In the end had to get it replaced.

Help my phone is dying!!!

I got my hermes from my friend, (HTC X01HT), she didnt want it because she dropped it and the ringer didnt work. it had only gotten unplugged, so i opened it, plugged it in, and had an awesome phone.
I dont think this is normal, but from the time she gave it to me, the screen made an awful highpitched ringing noise, (very uni-directional, it was weird).
Anyways...
now, the screen is just white. for a little while i could get the screen back, just by opening and closing the slider and hitting the power button a couple times.
Sometimes the today would display, then it would jarble up a little bit then fade to white, but i cant even get it to do that anymore.
Anyone else seen this issue? i'd hate to get rid of a perfectly awesome phone.
Thanks!
(also, if someone could post a picture of the device locked screen, where you have to enter a PIN to use the phone, that would be great, im trying to get into the phone with activesync, but its locked, and i dont know where to push the buttons.)
thanks!
~Mix3d
Looks like the screen is unplugged, really. Maybe you need to disassemble further, like http://www.pdacenter.ru/razborka/razbor_hermes/ shows?
keep in mind, it worked fine for almost three weeks before the screen issue started... but i will try that when i get my hands on a small flathead again.
There's a whitescreen & D-Pad failure issue that can be caused by many things, including DROPPING the phone.
I wrote a guide about it which seems to be quite successful for many people.
http://forum.xda-developers.com/showthread.php?t=321163
so after trying a hard-reset, (which somehow displayed on teh screen), and clicking no, i was able to get the screen back... only this time with the moved screen problem, wrapping around at the top about 1mm.... and the buttons didnt work.
i tried your guide, but now im stuck at the white screen again... :/
Tyman07 said:
**** You Dude!
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[Q] Unresponsive screen replacement phone

I recently had to replace my Evo and when I go to replace my phone I see they take it out of a replacement box. I always hated liked the idea of a refurbished phone but I was desperate and hey if it works then what the hell. Its been 2 weeks and I've noticed problems with the screen response and sometimes losing control of it. for example i could be on Facebook and it will just start scrolling up and down rapidly I also have trouble moving from screen to screen having to make a slow full swipe or it wont work this also occurs unlocking the screen.A more common issue is when typing in portrait "i" and "n" don't work and I'm forced to switch to landscape. Although this happens frequently there is no way i can prove this to a Sprint store considering this happens randomly. Could i still ask for a replacement and what are chances i can get a NEW phone? Also is this a problem with the screen or one that can be solved?
Thank you in advance
I noticed times like that, also when I swyped it showed a very jagged line and wouldn't put the correct word down, I found that during those times I had it plugged into the charger, unplugged and it works fine, how to fix? I dunno, is yours caused by the charger too?
I've noticed my lockscreen issue is caused when charging and as for the keyboard no it happens randomly
I'd take it in, and try do perform actions and have it messed up. You can still express your disdain for the replacement.

[Q] Touch problem....

I m facing an awkward problem with my WFS's touch.... It works pretty fine with everything for sometime but after some irregular time, it starts acting erratically and I simply loose the focus on the screen...... the touch buttons automatically start acting until I lock the phone using power button.... As soon as I do so, it works like a charm again after sometime....
Notes:-
1. It doesn't happen in any particular ROM.
2. It doesn't happen in any particular apps.
3. It doesn't happen in any particular time interval, it just happens, sometimes after 10 seconds only, and sometimes not even for half an hour continuously.... (I was watching a movie on phone on mxplayer.... It worked pretty fine for about 45 minutes, and all of sudden, the touch closed the movie....... I turnt the screen off and then again came back, then it happened again within 10 to 20 seconds continuously for about 10 times so I got pissed off and kept the mobile aside.......)
4. I have tried almost everything out there related to touch fixes for WFS, like unlock freeze problem solutions etc, but neither of them happens to work in my case.....
5. I just have a hunch that its moisture problem.... I guessed, that when I use my phone's screen continuously, it works like a charm like earlier, but when the screen gets heated up ,it starts reacting erratically......
If anyone has any solution of at least knows the accurate problem, I wold b really thankful to them...........
I have tried using different ROMs, Kernels etc...........
If you think it's something related to moisture. Put the phone in a rice container for 24 hours. Take the battery, mmc, and back cover first. Shut down the container tight. The moisture should be take care of.
It can also be faulty connection or another hardware problem.
This also happens to me so you are not alone. Though I have grown used to it, it is still a pain in the back side at times. I also press the power button in order to temporarily remedy the problem. This is a hardware issue either to do with as said moisture or overheating.
well...what happens with mine is when i press the power button to unlock, touchscreen doesnt respond for some time and i am unable to unlock the device. But after that touchscreen works fine. Sometimes i even cant recieve the phone! And if even a single tine drop of water falls on screen...entire screen stops working!
That happend with mee too...i just send mine to hTC service center(ahmedabad)...they replaced touch screen and motherboard for free,though with s-off with custom rom...they didnt denied for warranty,lol....!!!
Now every thing works fine.
Sent from my HTC Wildfire S A510e using xda app-developers app
Lucky you smartboy....
Well as a solution I too went to customer care center they said they'd have to update the touchscreen firmware and would require a special card to do so, and for the time being they didn't have it and hence they would send a request to other center to get it.... I'm waiting for their reply when they get it....
Thanks sukhijit for the moisture solution.... I'd try that also....

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