Develop Bugs

samsung galaxy s3 locked by t-mobile.

Please help me with this problem, i bought 1 samsung galaxy s3 t999 of t-mobile from 1 guy on craiglist.com 3 months ago, for the 1st 3 months, the phones work fine, but just last 4 days, my phone can not call, text or internet (i used prepaid plan $50/month from t-mobile), then i called t-mobile technician support 5, 6 times, after all they said my phone locked by t-mobile, because the owner of the phone didn't pay the bills, they said my phone right now can not using anymore, except i can find the onwer, i tried some unlock code of some website on internet, but it didn't works, either, i hopfully anyone here can help me with this, thanks alot.

Odds are he bought the phone on EIP, sold it and pocketed the difference and just recently cancelled out his contract. Your best bet is probably to sell the phone on craigslist to someone not on T-Mobile. I haven't heard about any solution to this problem.

Only solution is to use it on at&t or another SIM company. Imei has been blocked out on T-Mobile network. That's what the code you bought is for. To use it with another carrier.
Sent from my SGH-T999 using Tapatalk 2

You are screwed. Buy an unlock code, unlock it and use it on AT&T or sell it to someone that can.
Sent from my SGH-T999

josh said it. close thread.

That sucks!... Where are u located??

Sorry it's locked and you won't (cant) use it on tmobile
Sent from my SGH-T999

Now im concern too because i just got a bnew T999 s3 sealed for $450 on craigslist 2 weeks ago.. I hesitated at first because it's too cheap but seller needs the money badly she says so i bite because phone is sealed with no problems..
Should i be worried? i still have the sellers email and phone number, do you think its a good idea to ask her?.. Will it also work if i go to a t-mobile store and ask them to verify the imei of my purchased phone?
Thanks all in advance for the reply..

mikeetastic said:
Now im concern too because i just got a bnew T999 s3 sealed for $450 on craigslist 2 weeks ago.. I hesitated at first because it's too cheap but seller needs the money badly she says so i bite because phone is sealed with no problems..
Should i be worried? i still have the sellers email and phone number, do you think its a good idea to ask her?.. Will it also work if i go to a t-mobile store and ask them to verify the imei of my purchased phone?
Thanks all in advance for the reply..
Click to expand...
Click to collapse
This seems to be happening more and more with new phones, and a reason that Ebay is a good option since they offer buyer (and seller) protection.
I am not saying you were scammed, but think of this:
You have the sellers temporary phone # she got from the local prepaid store, and an email she made that day? What is that going to do now? Do you know where the seller lives, or their real name? The two items you are saying you have may not be that effective to trace back to the seller.
However, I wish you the best of luck and no problems.

When will people learn.. 95% of the time Craigslist ='s bad.
Sent from my SGH-T999 using xda premium

I bought my GS3 from craigslist except it was a refurbished model. I've only had it a couple days though...
Sent from my SGH-T999 using xda premium

why does everyone worry about having a phone that is blocked ? unlock it and sell it or trade it.

kobe4rings said:
why does everyone worry about having a phone that is blocked ? unlock it and sell it or trade it.
Click to expand...
Click to collapse
Because it makes you *the seller or trader* look suspicious? I'd never buy a phone that's been blacklisted.
Sent from my SGH-T999 using xda premium

mikeetastic said:
Now im concern too because i just got a bnew T999 s3 sealed for $450 on craigslist 2 weeks ago.. I hesitated at first because it's too cheap but seller needs the money badly she says so i bite because phone is sealed with no problems..
Should i be worried? i still have the sellers email and phone number, do you think its a good idea to ask her?.. Will it also work if i go to a t-mobile store and ask them to verify the imei of my purchased phone?
Thanks all in advance for the reply..
Click to expand...
Click to collapse
pytyper483 said:
This seems to be happening more and more with new phones, and a reason that Ebay is a good option since they offer buyer (and seller) protection.
I am not saying you were scammed, but think of this:
You have the sellers temporary phone # she got from the local prepaid store, and an email she made that day? What is that going to do now? Do you know where the seller lives, or their real name? The two items you are saying you have may not be that effective to trace back to the seller..
Click to expand...
Click to collapse
Afaik eBay/paypal buyer protection covers you for 45days? But according to the OP it happen after 3 months... But yeah youre right if my seller reports that her phone got stolen or didnt pay her bill after a few days or months then im screwed???
kobe4rings said:
why does everyone worry about having a phone that is blocked ? unlock it and sell it or trade it.
Click to expand...
Click to collapse
How much is the cheapest unlock code for my device? And where to get it? I dont usually buy expensive stuff on CL but this S3 i got is a steal... I might sell it now before it gives me headache in a few months..

If you are going to spend $400-500 on a phone from Craigslist, you might as well just save up for another $100-150 to buy it a from a reputable seller. IE Ebay, Amazon...etc.
But yah, phones on Craigslist = trouble.

Sorry to hear man.. i know your pain
Unlock the phone. Tmobile will even do it for you since they don't bother looking up the status of the phone when they ask you to. This happened to me before and it sucks, but that's what happens when you don't trust your gut. =/ (even sometimes when you do you're wrong)
SO
Unlock it.
Sell it to someone who can use it on ATT.
and get yourself a replacement through a better way..

Cheapest unlock ive found is 7.99 dollars on ebay. You have to let the person access your pc via remote access and let him unlock your connected phone via usb. search ebay "t999 unlock".

babymatteo said:
If you are going to spend $400-500 on a phone from Craigslist, you might as well just save up for another $100-150 to buy it a from a reputable seller. IE Ebay, Amazon...etc.
Click to expand...
Click to collapse
i don't know about eBay since your only protected from Paypal for a few days after purchase and like the OP said it happened after 3 months.. and you cant even view the original ad/listing on eBay after 90 days..
arctic84 said:
Sorry to hear man.. i know your pain
Unlock the phone. Tmobile will even do it for you since they don't bother looking up the status of the phone when they ask you to. This happened to me before and it sucks, but that's what happens when you don't trust your gut. =/ (even sometimes when you do you're wrong)
SO
Unlock it.
Sell it to someone who can use it on ATT.
and get yourself a replacement through a better way..
Click to expand...
Click to collapse
share your story? what happen? how many days did it last from purchase till T-Mobile blocking it?
will try to call or visit the store and see what can they do about unlocking my device, still fully functional right now and hoping that my seller really needs the money that's why she sold it @$450 and doesn't do anything to her account or or report it stolen...
kobe4rings said:
Cheapest unlock ive found is 7.99 dollars on ebay. You have to let the person access your pc via remote access and let him unlock your connected phone via usb. search ebay "t999 unlock".
Click to expand...
Click to collapse
Thanks a lot.. giving the eBay seller a remote access is safe right? or maybe make a guest account to be more safer?

mikeetastic said:
i don't know about eBay since your only protected from Paypal for a few days after purchase and like the OP said it happened after 3 months.. and you cant even view the original ad/listing on eBay after 90 days..
share your story? what happen? how many days did it last from purchase till T-Mobile blocking it?
will try to call or visit the store and see what can they do about unlocking my device, still fully functional right now and hoping that my seller really needs the money that's why she sold it @$450 and doesn't do anything to her account or or report it stolen...
Thanks a lot.. giving the eBay seller a remote access is safe right? or maybe make a guest account to be more safer?
Click to expand...
Click to collapse
Not to be a debbie downer, but if you got it for $450 when they sell for more it's likely going to be blacklisted. Everyone on CL says they need money.

So is this a new thing T-Mobile is doing, or a GSIII thang. Never heard of them being able to lock a phone out of the system because of a unpaid bill, if it was reported loss or stolen maybe, never heard of this till now tho
Sent from my SGH-T999 using xda app-developers app

My Note II is backordered :(

I ordered it online on October 25, and today called ATT and they told me it's on back order. When will it ship? They don't know. Sounds familiar...
All the 3 phones in my plan are out of contract so I am free to choose any carrier. Been with ATT since 2004, a bit too long I guess.
So I am thinking of this: cancel my pre-order, and walk into BestBuy on Nov 9, and whoever has the Note II on the shelf will win the bid and become my next carrier.

Call them back... be extremely polite. If you get a script reader, just hangup and call back.
Eventually, you'll get a non-script person... Explain how this presents a hardship to you. Explain that you actually had to take a day off of work due to unreliable UPS/FedEx deliveries (or people stealing deliveries.. or whatever.) Chat with the customer service rep. Make them feel important.
Perhaps AT&T can give you a credit of $100 to help offset the time you are losing from work due to their error? (I'm not going to tell you how often this has worked for me.. )
Then, watch as your phone is delivered on the 9th anyway.
Oh, and they are all showing as "back-ordered" in their system until the moment they switch to "shipped." That tends to happen when you PRE-order a phone.
Take care
Gary

Thanks for the advice. It looked like I ran into a script reader in the first run. I will give it another try. If it still doesn't work I will tell them Verizon just called and I mean it LOL.
garyd9 said:
Call them back... be extremely polite. If you get a script reader, just hangup and call back.
Eventually, you'll get a non-script person... Explain how this presents a hardship to you. Explain that you actually had to take a day off of work due to unreliable UPS/FedEx deliveries (or people stealing deliveries.. or whatever.) Chat with the customer service rep. Make them feel important.
Perhaps AT&T can give you a credit of $100 to help offset the time you are losing from work due to their error? (I'm not going to tell you how often this has worked for me.. )
Then, watch as your phone is delivered on the 9th anyway.
Oh, and they are all showing as "back-ordered" in their system until the moment they switch to "shipped." That tends to happen when you PRE-order a phone.
Take care
Gary
Click to expand...
Click to collapse

garyd9 said:
Oh, and they are all showing as "back-ordered" in their system until the moment they switch to "shipped." That tends to happen when you PRE-order a phone.
Click to expand...
Click to collapse
On the web pages for my order, it says "Processing", "Pending Shipment", and "Preorder Processing". It doesn't say "back-ordered". But maybe that's the term the customer support staff use.

x2h said:
I ordered it online on October 25, and today called ATT and they told me it's on back order. When will it ship? They don't know. Sounds familiar...
All the 3 phones in my plan are out of contract so I am free to choose any carrier. Been with ATT since 2004, a bit too long I guess.
So I am thinking of this: cancel my pre-order, and walk into BestBuy on Nov 9, and whoever has the Note II on the shelf will win the bid and become my next carrier.
Click to expand...
Click to collapse
I got the same info x2h but, i was also told 5000+ units have already arrived.

To clarify a bit, the order status for my Note 2 on the web page is "Preorder Processing". However when I called AT&T, the person said it's back ordered, meaning I will not get it on the November 9 date as previously announced.
So when will I get it? I asked.
"We will let you know".
Yeah right.

Don't give up hope. Keep following up on your order status via website. ATT customer service reps tend to make up things sometimes. Source - I'm an ex-att cust. service rep.
As horrible as it sounds, your forum members are right in telling you to rep shop (keep calling back to get the rep you want). ATT doesn't like this as it hogs up their queue, but sometimes it needs to be done to get the job done right.

Well heres the update. tried calling them two more times and I can't even get to a real person, after waiting forever. I am canceling it. Guess I will stick to my WM HD2 a little longer.

Try here:
https://www.wireless.att.com/order_status/
From this thread:
http://forum.xda-developers.com/showthread.php?t=1968956
Good luck!
I opted to wait for a store pickup.
x2h said:
Well heres the update. tried calling them two more times and I can't even get to a real person, after waiting forever. I am canceling it. Guess I will stick to my WM HD2 a little longer.
Click to expand...
Click to collapse

Thanks for that my friend. It shows me the same status of "Processing" or "In progress", which means nothing. Good to know others are getting shipping confirmation. I am hoping to bring this phone with me on an International trip on 11/11, now it looks like I am screwed. Thank you AT&T.
Where's that middle finger icon?
wtharp2 said:
Try here:
https://www.wireless.att.com/order_status/
From this thread:
http://forum.xda-developers.com/showthread.php?t=1968956
Good luck!
I opted to wait for a store pickup.
Click to expand...
Click to collapse

Cancelled my preorder online. It's very easy, credit to AT&T LOL.

Better than a middle finger emoticon:
Several people have hit AT&T up for credits. Do some digging and then hit them on their bottom line.
Consider it something to do while you wait.
x2h said:
Thanks for that my friend. It shows me the same status of "Processing" or "In progress", which means nothing. Good to know others are getting shipping confirmation. I am hoping to bring this phone with me on an International trip on 11/11, now it looks like I am screwed. Thank you AT&T.
Where's that middle finger icon?
Click to expand...
Click to collapse

I pre-ordered over the phone on 11/5. Just checked my status and it shows shipped from Fort Worth, TX and will arrive by the 9th.
I ordered through premiere with a company discount if that makes any difference.

My phone is backordered also
Preordered 10/25
They originally stated shipping 11/06
The next person stated they ran out and it was a first come first serve basis. That was a lie. If you look at their own forum
on att's website, you will see people who ordered way after and their phone is shipping.
Now they state they will start shipping 11/09, and that just means they will start shipping more orders which doesn't guarantee mine.
They violated their own policy of "first come, first serve" as stated on their own site when you preorder.
AT&T customer service departments do not have integration at all. Their logistics execution is horrible.
---------- Post added at 10:14 PM ---------- Previous post was at 10:10 PM ----------
F123D said:
I pre-ordered over the phone on 11/5. Just checked my status and it shows shipped from Fort Worth, TX and will arrive by the 9th.
I ordered through premiere with a company discount if that makes any difference.
Click to expand...
Click to collapse
I preordered 10/25 thru premiere with a company discount, and I am told mine is definitely backordered. Isn't that great.

Same for me, company discount, preordered on 10/25, and now it's backordered, so I canceled it.
F123D said:
I pre-ordered over the phone on 11/5. Just checked my status and it shows shipped from Fort Worth, TX and will arrive by the 9th.
I ordered through premiere with a company discount if that makes any difference.
Click to expand...
Click to collapse

x2h said:
Same for me, company discount, preordered on 10/25, and now it's backordered, so I canceled it.
Click to expand...
Click to collapse
Are you planning on purchasing in store on launch day? I would've asked for credit towards my future bills for the inconvenience.

I ordered early Nov and yesterday I was told the same thing about being backordered . I called and chatted about 10 times. The reps are completely clueless (I'm guessing its not their fault they just dont get good info). Well around 10pm my order went from processing to shipped and I will receive phone today (according to fedex tracking - i paid the $15 for overnight). I am happy now, but I was pissed all day yesterday. I need to get a life.

well here's the latest update again. I canceled my preorder online last night. this morning an email comes in that my cancel was "unsuccessful". and then another emails that says my phone has been shipped, with FedEx tracking number. it has just left the Texas wharehouse. Expected delivery Nov 9 by 4:40 pm.
I am going to return it and tell them to put it on backorder.

OK one last update. Took the advice of others and called AT&T one last time. And the result is surprising:
http://forum.xda-developers.com/showpost.php?p=33863020&postcount=43

You mean to tell men you've been with ATT since 2004 and you haven't learned to not call their service and NEVER rely on their answers? Preorderd 10/25 and it got here 11/08 10am.
They are clueless and don't know any more than what their website tells them.
And to those in the thread that seem to think otherwise, November 6 was the *Estimated* ship date. Nowhere was that day written in stone.
Sent from my SAMSUNG-SGH-I317 using xda premium

Lost my GS3, how to claim?

Hey guys, lost my gs3 at a bar last night. Or someone stole it, Idk. Luckily using my dad's gs3 since he's away. I do have insurance with asurion and I understand I'll pay a 150 $ fee for a new phone, but can I go to a tmo store and do that there, or do I have to do everything online and wait for my phone to be shipped?
Also, will I get a refurb back, or a new gs3 since I paid the big fee?
Will thank for any help!
Thanks in advance.

durps said:
Hey guys, lost my gs3 at a bar last night. Or someone stole it, Idk. Luckily using my dad's gs3 since he's away. I do have insurance with asurion and I understand I'll pay a 150 $ fee for a new phone, but can I go to a tmo store and do that there, or do I have to do everything online and wait for my phone to be shipped?
Also, will I get a refurb back, or a new gs3 since I paid the big fee?
Will thank for any help!
Thanks in advance.
Click to expand...
Click to collapse
You have to do it online from asurian website. There is nothing with tmobile.
And be sure to say you lost it, not som1 took it.
You need proof of purchase. Box cutting or receipt. Fee is 130 bucks.
99 in 100 times you will receive refurb phone but there is chance of getting new phone too. Last week my friend got brand new on box as replacement.
Gud luck.

I went to tmobile and all they did was get me on a call with asurion. I'm guessing they shipped me a brand new one since it came with the original box plus the charger and headphones.
Sent from Flip's S3

elflip88 said:
I went to tmobile and all they did was get me on a call with asurion. I'm guessing they shipped me a brand new one since it came with the original box plus the charger and headphones.
Sent from Flip's S3
Click to expand...
Click to collapse
Refurb phones are also shipped fully shrink wrapped in the box with accessories.

You have to show proof of purchase even though T-Mobile has all that information? I bought mine through telesales, I don't have the receipt as they never gave me one and I need my UPC for my rebate.

SeaFractor said:
Refurb phones are also shipped fully shrink wrapped in the box with accessories.
Click to expand...
Click to collapse
Not in the original box.
---------- Post added at 04:32 PM ---------- Previous post was at 04:28 PM ----------
EtherealRemnant said:
You have to show proof of purchase even though T-Mobile has all that information? I bought mine through telesales, I don't have the receipt as they never gave me one and I need my UPC for my rebate.
Click to expand...
Click to collapse
You do not need a receipt through T-Mobile or Asurion.

Thank you for that, I thought that was a bit odd of a requirement.

EtherealRemnant said:
Thank you for that, I thought that was a bit odd of a requirement.
Click to expand...
Click to collapse
Next Day Air shipping is also included in that $130 fee. So if you order the new phone through Asurion's website today, you have good chances of receiving the new phone by Friday.

Towle has it perfectly down to the tee, although my experience was a little different because I did not need to obtain any kind of proof of purchase for this process. If you're anything like me you don't like to leave things dependent on an e-mail and would rather talk to a human being about the issue and get it resolved quickly. You can call Ausurion (number is on their website) and speak to a representative, they will just confirm your identity, charge your card for the $130 and ship it out next day. The replacement I received was a refurb but came with the newer UVDLJC modem even though my old phone had the UVDLJA modem.

whoaatricc said:
Towle has it perfectly down to the tee, although my experience was a little different because I did not need to obtain any kind of proof of purchase for this process. If you're anything like me you don't like to leave things dependent on an e-mail and would rather talk to a human being about the issue and get it resolved quickly. You can call Ausurion (number is on their website) and speak to a representative, they will just confirm your identity, charge your card for the $130 and ship it out next day. The replacement I received was a refurb but came with the newer UVDLJC modem even though my old phone had the UVDLJA modem.
Click to expand...
Click to collapse
Lol
I guess they do all different thing with different people. My friend did online and he dont have to gaive any proof just file it and got it.
I did it by phone and they send me form to fill up (on email) and ask me to send receipt too on fax. I did send all thing via fax.

Yeah I called Asurion around noon and received my new S3 the next day by 3pm. Although thw first claim i did was on my s2, I explained to them that i lost it and they put my case up for review, few days later it passed and they shipped me the phone
Sent from Flip's S3

one thing I like to point out is every time I ordered replacement for insurance claim, they sent me refurbished phone which is fine.. but most refurbished phone they sent don't come with accessories like battery or the back cover.. I am not sure there is an option on Asurion website that you can request as full phone not just half (you know what I mean..). I ran into that when I was replacing my GS2.. just FYI..

myowin said:
one thing I like to point out is every time I ordered replacement for insurance claim, they sent me refurbished phone which is fine.. but most refurbished phone they sent don't come with accessories like battery or the back cover.. I am not sure there is an option on Asurion website that you can request as full phone not just half (you know what I mean..). I ran into that when I was replacing my GS2.. just FYI..
Click to expand...
Click to collapse
He is filing his claim as a lost device. They're not going to send just the phone. If you still have a phone to send back, they may tell you to keep your battery and back cover. In lost/stolen cases, they will send accessories.

Any problems with buying phone outright over upgrade?

Hey everyone - just a quick question. I purchased my phone directly from Samsung, the Verizon version of course and was curious if after it arrived I would have to go into the store to activate it or, if I could simply throw in my old Sim from my HTC. I purchased the n7 outright rather than using my upgrade (saving it for q1 2017).
I'm assuming that I can just pop in the old sim but wanted to double check I wouldn't lose any features/functions from doing so.
Thanks in advance!

As long as the old Sim is a nanosim then yes you can just pop in the new one. Typically the phone will include a sim card with it and you can activate it online or over the phone using another device to activate your Note 7. If you don't feel like going through with the manual activation, swapping it over should work just fine.

Cheers I figure it would be simply! Thanks cad!
Sent from my HTC6545LVW using Tapatalk

Chikenbok said:
Hey everyone - just a quick question. I purchased my phone directly from Samsung, the Verizon version of course and was curious if after it arrived I would have to go into the store to activate it or, if I could simply throw in my old Sim from my HTC. I purchased the n7 outright rather than using my upgrade (saving it for q1 2017).
I'm assuming that I can just pop in the old sim but wanted to double check I wouldn't lose any features/functions from doing so.
Thanks in advance!
Click to expand...
Click to collapse
I had a slight problem buying outright from Verizon, as I was not upgrade eligible. They would NOT let me pre-order without changing to the "new" Verizon plan. I, too, ordered directly from Samsung, so appreciate your question, and might just switch Sims. Have you had any news on Samsung shipping? It sounds like TMobile is already shipping?

kat3k said:
I had a slight problem buying outright from Verizon, as I was not upgrade eligible. They would NOT let me pre-order without changing to the "new" Verizon plan. I, too, ordered directly from Samsung, so appreciate your question, and might just switch Sims. Have you had any news on Samsung shipping? It sounds like TMobile is already shipping?
Click to expand...
Click to collapse
This is something I posted on another thread I had made -- I spoke with about 7 different reps until I finally got this answer:
"I actually called back a couple of times to get some kind of statistical honesty... Yeah I know.
Finally I spoke to someone high enough up the ladder who said, "the only people who know when the phones from Samsung will ship, are the corporate execs. Despite what anyone tells you, only carriers can release early, as the manufacturer, we just wait. However, if you did preorder early, you will get your phone around the 19th as we've been told."
It only took me 5 phone calls to get some honesty... Albeit bizarre honesty. ALL I WANTED WAS TO HEAR 'Hey man, I'm gonna ship your phone on Monday!"
This was after 2 people told me the phones were shipping Mid-September and I was trying to cancel my order to pick one up in store...
BTW I also went with coral blue, ordered on 8/3

Chikenbok said:
This is something I posted on another thread I had made -- I spoke with about 7 different reps until I finally got this answer:
"I actually called back a couple of times to get some kind of statistical honesty... Yeah I know.
Finally I spoke to someone high enough up the ladder who said, "the only people who know when the phones from Samsung will ship, are the corporate execs. Despite what anyone tells you, only carriers can release early, as the manufacturer, we just wait. However, if you did preorder early, you will get your phone around the 19th as we've been told."
It only took me 5 phone calls to get some honesty... Albeit bizarre honesty. ALL I WANTED WAS TO HEAR 'Hey man, I'm gonna ship your phone on Monday!"
This was after 2 people told me the phones were shipping Mid-September and I was trying to cancel my order to pick one up in store...
BTW I also went with coral blue, ordered on 8/3
Click to expand...
Click to collapse
Thanks very much. That's what I was looking for. It's like pulling teeth to get anything out of them, isn't it? So it appears that phones ordered from carriers will be received sooner than Samsung orders? Oh well.

Maybe, maybe not.. It's like a magic 8 ball.. I figure well have them this week assuming you ordered somewhat early.
Sent from my HTC6545LVW using Tapatalk

kat3k said:
I had a slight problem buying outright from Verizon, as I was not upgrade eligible. They would NOT let me pre-order without changing to the "new" Verizon plan. I, too, ordered directly from Samsung, so appreciate your question, and might just switch Sims. Have you had any news on Samsung shipping? It sounds like TMobile is already shipping?
Click to expand...
Click to collapse
That's BS. You can keep your old plan and put the new phone on device payments. I did it in June when I got a new S7E. This rule was instituted last November to "lessen" the blow of the additional $20 price hike for grandfathered UDPs but applies to all old plans.
Of course my old device was already paid for. If yours isn't, don't know what the deal is then. You may have to pay it off, then trade it in to get a new device and keep your old plan.

GeoFX said:
That's BS. You can keep your old plan and put the new phone on device payments. I did it in June when I got a new S7E. This rule was instituted last November to "lessen" the blow of the additional $20 price hike for grandfathered UDPs but applies to all old plans.
Of course my old device was already paid for. If yours isn't, don't know what the deal is then. You may have to pay it off, then trade it in to get a new device and keep your old plan.
Click to expand...
Click to collapse
I'm on a "loyalty" plan, which has a good rate, and as I understand it, I have a plan commitment, but the phone is free to go anytime - not locked like they used to be. So I was unable to order online (paying full price outright) without accepting the new plan, and when I called in I got the same information - could not pre-order without changing the plan since I was still under contract. You know you can call 5 times and get 5 different answers. Since it was the 19th, I was on hold a long time and someone finally said they would transfer me to someone who could probably do it. By that time I decided to go through Samsung, which I did online with no problem. Like all of us, can't wait to get it!

As long as it is a nano sim just pop in and you are good to go.

markwebb said:
As long as it is a nano sim just pop in and you are good to go.
Click to expand...
Click to collapse
I'm assuming that's what I have in my HTC 10 [emoji12] so I'll give it a shot! Thanks! Now just to wait for Samsung to ship the damned device..
Sent from my HTC6545LVW using Tapatalk

I'm still on the note 3 and I love it due to the rooting/customization I have, but I think it's about time for an upgrade. I am currently on a UDP line, does the best buy method work anymore or will I have to buy this phone at full price to keep my UDP. I am on a the same bill as a few family members that have an upgrade but they are thinking of switching providers so I'm not sure I can use their upgrade to grab the phone at a discounted price.

If you look at the bottom of the page on best buys website they have a disclaimer about unlimited data.
Also if you buy phone at full price you will not have a issues last I heard.

I didn't preorder. Just went to Best Buy on release day , bought it full retail and popped my sim into the phone. Hassle free.

T-Mobile back order?

Is demand so high for the T-Mobile z2 force that they can't keep it in stock? I ordered one on 1/27 and it still hasn't shipped. It won't even let an order be placed online right now for one.

20degrees said:
Is demand so high for the T-Mobile z2 force that they can't keep it in stock? I ordered one on 1/27 and it still hasn't shipped. It won't even let an order be placed online right now for one.
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Sounds like it. Even Amazon's having trouble holding stock.

20degrees said:
Is demand so high for the T-Mobile z2 force that they can't keep it in stock? I ordered one on 1/27 and it still hasn't shipped. It won't even let an order be placed online right now for one.
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Click to collapse
Heck of a deal. I went to the TMO store on Feb 4th and it was out of stock, but they called several nearby-ish stores and finally found ONE...so I wound up with the very last one in the area.
Unfortunately TMO charged me a $20 "upgrade fee" that they said was required. I still need to call customer service to find out why. I didnt upgrade....I bought the phone outright and swapped the SIM myself.

ianmck said:
Heck of a deal. I went to the TMO store on Feb 4th and it was out of stock, but they called several nearby-ish stores and finally found ONE...so I wound up with the very last one in the area.
Unfortunately TMO charged me a $20 "upgrade fee" that they said was required. I still need to call customer service to find out why. I didnt upgrade....I bought the phone outright and swapped the SIM myself.
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Mine actually just shipped today. It seems to be a great deal. I would call T-Mobile and ask for the $20 back. There's no reason you should've been charged.

20degrees said:
Mine actually just shipped today. It seems to be a great deal. I would call T-Mobile and ask for the $20 back. There's no reason you should've been charged.
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After 2 weeks of using it I can say that I am glad I got it. The phone has its flaws, but they can be overlooked at this price. I can definitely see why sales were poor when the phone first came out.....too many shortcomings for the money $$$. But the phone is really fast and the battery mods are great! Still waiting on Oreo tho.....
Good luck with the phone!