[Q] MTS Stuck at HBOOT menu? - myTouch 3G Slide Q&A, Help & Troubleshooting

I searched the threads and found a similar issue but not exact..
Dropped a factory MTSlide into a doggie water dish and immediately retrieved it - it will now turn on but everytime it loads the same screen
ESPRESSO PVT SHIP S-ON
HBOOT-1.02.0000
MICROP-0620
TOUCH PANEL-SYNT0102
RADIO-7.15.35.16
NOV 26, 2010 etc....
HBOOT
and then it gives a menu but the volume rocker will not move down to anything other than FASTBOOT (maybe my volume rocker is jacked up from the water?)
When I select FASTBOOT it goes through a series of checks in which none of the images are found/valid..
Should I waste time trying to get this fixed at a repair shop? They want $50 just to look and it's $130 deductible, which IMO isn't even worth paying for the phone if it were working. I'm willing to root it or whatever needs to be done to get it up and running again.. I even read online to put it in the oven to dry it out? I'm open to any suggestions.
Thanks so much in advance.

Related

[Q] Unresponsive Desire stuck in HBOOT

Hi guys,
Today my desire suddenly turned itself off, and reloaded into HBOOT. None of the volume buttons work when trying to navigate the menu. HBOOT says:
BRAVO PVT3 SHIP S-ON
HBOOT-0.93.0001
MICROP-051d
TOUCH PANEL-SYNW0101
RADIO-5. 17. 05. 23
Aug 10 2010, 17:52:10
I've tried using the PB99IMG.zip method with older versions of android, but I'm running oxygen 2.3.3 rom, and the process fails every time. I've looked on the htc dev site for the 2.3.3 RUU, however when I try and download it it says file is cannot be found. Does anyone know where the RUU can be downloaded from?
Any help greatly appreciated.
Cheers,
Tom
There's the place where I downladed the one for my Desire. As I'm new user to his forum can't put links but have a look to shipped-roms.com
Thanks very much, I've managed to find the RUU. So it gets somewhere when I try and use the PB99IMG.zip method, but it just says parsing with a list of ten numbers and nothing happens :/
Try running RUU.exe when phone is booted into fastboot (and connected to PC obviously)
Also http://www.htcdev.com/process/legal_download/152
My main problem is that I can't boot into fast boot :/ when I hold the back button and turn the phone on it still goes to HBOOT. I have also ripped off my volume rocker to make sure its not the down button stuck If I plug it into my computer using HBOOT my computer picks up and Android 1.0 device. However if I go into a cmd and use "adb devices" it still says no devices found :/ and the RUU doesn't pick up the phone either when its plugged in.
Even though I've had clockworkmod installed, the phone is showing S-ON, does this mean I can send it back to HTC and it would still be in warranty?
Thanks for all of the help
Yeah the warranty should still cover it HOWEVER, from past experience, this sort of situation happened if the phone suffered from water damage, so I'm not sure whether you'd be okay. If you want I suppose it'd be worth a try, but if it turned out not to be covered by warranty you'd be looking at a hefty repair fee or a £20 return fee. It's up to you, if it's not water damage then you'd definitely be covered, shouldn't have ripped off the buttons though lol, don't know what they'll say to that.
bortak said:
Yeah the warranty should still cover it HOWEVER, from past experience, this sort of situation happened if the phone suffered from water damage, so I'm not sure whether you'd be okay. If you want I suppose it'd be worth a try, but if it turned out not to be covered by warranty you'd be looking at a hefty repair fee or a £20 return fee. It's up to you, if it's not water damage then you'd definitely be covered, shouldn't have ripped off the buttons though lol, don't know what they'll say to that.
Click to expand...
Click to collapse
Hmm it could be water damage from the amount of sweat produced when I was running as it was about half an hour after that that it broke. I've got a One X in the post anyway (luckily) so I may as well send the desire off to see if its salvageable, and if the cost is too much I can just leave it with them. I can put the buttons back on so that they work fine. So hopefully they'll be able to repair it (or send a new one ) and I can sell it If not, I'll be at no loss. Thanks for the help bortak
willmott1992 said:
Hmm it could be water damage from the amount of sweat produced when I was running as it was about half an hour after that that it broke. I've got a One X in the post anyway (luckily) so I may as well send the desire off to see if its salvageable, and if the cost is too much I can just leave it with them. I can put the buttons back on so that they work fine. So hopefully they'll be able to repair it (or send a new one ) and I can sell it If not, I'll be at no loss. Thanks for the help bortak
Click to expand...
Click to collapse
The HOX? Should've waited for the SGS3 like I am
Oh I wish I could but I was offered the One X for ten quid cheaper a month, so being a student it had to be taken..
Solved
Just thought I'd say, sent it back for warranty repair (even though it was S-OFF, rooted and had a custom rom, HTC fixed it and sent it straight back

Warranteed Return, Can't see screen to turn s-on

I'm currently running CM7.1 on my droid incredible. Yesterday morning, my screen became illegible. Only a small strip on the left side of the screen was remains visible, the rest is white. (Let it be noted that this is almost certainly some sort of hardware problem, not a cracked or damaged screen.)
I received a warranted replacement phone (Dinc) today and I need to return the old damaged one. How do I go about turning S-ON if I cannot see what I'm doing? Boot-loader and Clockwork Recovery exhibit the same screen glitches. Will Verizon even check for root if the screen is INOP?
Please see the attached picture to get an idea of the problem I'm talking about. Any help would be greatly appreciated.
If I can remember right, unrevoked has an s-on tool..u could ruu to stock then run that. Then just send it in and hope it worked.
Sent from my Incredible using XDA
You need to downgrade to froyo radio, then flash s-on zip thru recovery, then ruu. You must go s-on before ruuing. It may be dificult but it looks like there is enough good part of the screen to figure it out. Not sure if they will check or not, but if they do your gonna be paying retail for that phone.

[Q] unable to boot my phone

hello
I own a HTC wildfire : A3333. i had spoken to a htc call centre two weeks back as my phone was not charging at all, and on their recommendation i gave my phone to their service centre
On a preliminary check, they told me that due to water logging(ie my phone went through a wash cycle more than 7 months back) my charging IC had got corroded and that was the cause of it and they quoted Rs. 3000 as the cost of replacement with no guarantee/warranty. I asked them not to replace it and i collected my phone from them.
On recovering the phone i found out that they had forgotten to replace the screws, hence on opening the back-panel the rear panel was accessible. i checked the panel of my cellphone and also got a second opinion from a 3rd party service centre and they concluded that there wasn't any hardware issues.
I also was able to charge my phone through the fastboot in my bootloader which happened for the first time in my experience & my bootloader seems to be intact.
earlier before i gave my phone to the service centre i was able to switch on and use my phone if the battery was fully charged but i couldn't charge my phone.
now after i have received my phone am neither able to go to my recovery nor am i able to start my phone. on pressing the power button my phone goes to the white HTC screen and it switches off.
i have tried pushing the recovery img through fastboot, which my computer reflects as a success & i have also tried RUU. my phone still doesn't respond. is there anything that i haven't tried or something that i should try??
hoping for some help desperately!!
firstly wash ur set's borad through WD40 and then wait until it comes up on its real position ,,,then try to boot
aksme707 said:
hello
I own a HTC wildfire : A3333. i had spoken to a htc call centre two weeks back as my phone was not charging at all, and on their recommendation i gave my phone to their service centre
On a preliminary check, they told me that due to water logging(ie my phone went through a wash cycle more than 7 months back) my charging IC had got corroded and that was the cause of it and they quoted Rs. 3000 as the cost of replacement with no guarantee/warranty. I asked them not to replace it and i collected my phone from them.
On recovering the phone i found out that they had forgotten to replace the screws, hence on opening the back-panel the rear panel was accessible. i checked the panel of my cellphone and also got a second opinion from a 3rd party service centre and they concluded that there wasn't any hardware issues.
I also was able to charge my phone through the fastboot in my bootloader which happened for the first time in my experience & my bootloader seems to be intact.
earlier before i gave my phone to the service centre i was able to switch on and use my phone if the battery was fully charged but i couldn't charge my phone.
now after i have received my phone am neither able to go to my recovery nor am i able to start my phone. on pressing the power button my phone goes to the white HTC screen and it switches off.
i have tried pushing the recovery img through fastboot, which my computer reflects as a success & i have also tried RUU. my phone still doesn't respond. is there anything that i haven't tried or something that i should try??
hoping for some help desperately!!
Click to expand...
Click to collapse
as of right now can you still get into the bootloader? if so post us the information.
heavy_metal_man said:
as of right now can you still get into the bootloader? if so post us the information.
Click to expand...
Click to collapse
buzz pvt ship s-off
hboot-6.01.1002
microp-0622
touch panel-atmel224_16ab
radio-3.35.15.31
nov 17 2010,12:08:53
a_amir1986 said:
firstly wash ur set's borad through WD40 and then wait until it comes up on its real position ,,,then try to boot
Click to expand...
Click to collapse
ok shall try that tomorrow, thanks!
aksme707 said:
buzz pvt ship s-off
hboot-6.01.1002
microp-0622
touch panel-atmel224_16ab
radio-3.35.15.31
nov 17 2010,12:08:53
Click to expand...
Click to collapse
Have you tried to pc49img a recovery to the device? Also, in the bootloader try hitting factory reset.
heavy_metal_man said:
Have you tried to pc49img a recovery to the device? Also, in the bootloader try hitting factory reset.
Click to expand...
Click to collapse
yeah have tried both but to no positive result. :crying:

[Q] my HTC desire Z - is it bricked or not?

Hi ...
Sympthoms are these....
The device does not boot - it shows HTC brilliance screen forever (until battery permits)
when in SAFEBOOT mode - the recovery and factory reset are not working for me (recovery shows some black screen with some dark-light HTC image on it, then screen goes black and the phone vibrates several times and then silences)
Attempts to "factory reset" go to nowhere - it just hangs.
The device is seen in FASTBOOT mode and is seen from PC via USB, and accepts commands,
I can issue FASTBOOT commands, and can see partitions and even read sectors out from it.
The command "fastboot oem get_identifier_token" isn't in the list, hovewer, so it responds as unknown subcommand.
Attempts to flash an image from fastboot command fail.
Is it became a brick?
Here are versions that I see on its FASTBOOT screen:
Code:
VISION PVT SHIP S-ON
HBOOT-0.85.0013
MICROP-0425
RADIO-26.10.04.03_m
eMMC-boot
Apr 11 2011 23:36:27
ahh, almost forgot... I brought the device to HTC official service, they agreed to repair it, by overwriting software version, but they returned the deviced back to me as it could be re-programmed back to life.
They proposed to replace a motherboard, so I took a moment to chat with my friends before I come to a decision.
(its a pity thing... the keyboard is really nice on the device.....)
I will be very grateful for an advices on the matter, especially to those who will guide me on what else to try.
Thanks!.
Are they going to charge you to replace the logicboard? If not do it for sure, if they're going to charge less than 50$ its a fair deal, otherwise you could buy a used one a do it yourself
http://forum.xda-developers.com/showthread.php?p=43195539
See this link for further testing options and more, but if HTC says they need to swap the board chances are your emmc is shot
Sent from my Nexus 4 using Tapatalk 2
demkantor said:
Are they going to charge you to replace the logicboard? If not do it for sure, if they're going to charge less than 50$ its a fair deal, otherwise you could buy a used one a do it yourself
http://forum.xda-developers.com/showthread.php?p=43195539
See this link for further testing options and more, but if HTC says they need to swap the board chances are your emmc is shot
Click to expand...
Click to collapse
thanks for your helpful and valid link,
I will give it a try.....
in our HTC repair service (I am in russia, there are an awful lot of stranger bears drinking vodka on streets and other strangenesses) they asked me to pay 150$ for replacement of board... (an update - not 150, rather 200$ - I miscalculated first time.........sorry)
this isn't fair, IMO.
I very much suspect that internal flash memory gives sporadic failures, that is why device became out of order...
My suspicion is based on previous usage history - namely, several times (3-5) I used "reset to factory", which I fail to explain otherwhise.
All in all,
your advice on finding used device is probably a best way, I afraid.
Thanks! :laugh:

[Q] One M8 Stuck on Fastboot menu

While on vacation in Hawaii last week, I plugged my phone into the charger and went to bed. The next morning I woke up (always a good thing) and the phones display was turned on at the FASTBOOT screen. I can navigate the menu using volume up down and power buttons but cannot get phone to reboot. The phone is totally stock and has never been rooted or modded. Here is what is displayed:
*** LOCKED***
M8_UL_CA PVT SHIP S-ON
HBOOT-3.16.0.0000
RADIO-INVALID_VER_INFO
OpenDSP-INVALID_VER_INFO
OS-1.58.502.1
eMMC-boot 2048MB
Apr 18 2014,16:06:33.0
FASTBOOT
and then the menu information.
Having been on vacation I have lots of Hawaiian pictures that were not backed up on Google, (don't know why) that I do not want to lose.
Now that I am home, I have tried connecting to PC to download pictures. The Android driver installs but does not show me any files. I also tried HTC Sync and it tells me no phone is connected. I have tried multiple USB cables.
Am I totally screwed? Can anyone help?
It looks like you have a bad emmc chip basically bad internal storage if your photos are on Internal storage they're long gone if on external storage just put the SD card in to your computer and there's your photos and just have the phone repaired under warranty
spinninbsod said:
It looks like you have a bad emmc chip basically bad internal storage if your photos are on Internal storage they're long gone if on external storage just put the SD card in to your computer and there's your photos and just have the phone repaired under warranty
Click to expand...
Click to collapse
Is this a common occurence for a chip to die overnight? Any way to confirm emmc is fried? I remember lying in bed hearing a notification tone from the phone maybe a half hour before I got up. Then when I did get up and looked at phone it was displaying the bootloader or fastboot or hboot screen, whatever it is called.
Is this a US carrier version? If so, I'd try the RUU to see if it can get the phone back up and running.
Don't think I can help with the photos.
rclapham said:
Is this a common occurence for a chip to die overnight? Any way to confirm emmc is fried? I remember lying in bed hearing a notification tone from the phone maybe a half hour before I got up. Then when I did get up and looked at phone it was displaying the bootloader or fastboot or hboot screen, whatever it is called.
Click to expand...
Click to collapse
I'm not against you. But at this point, getting your phone back is more important than the photos. Why don't you try a hard reset ? If it fails, theres no other option left apart from sending it to HTC for a warranty repair.
Tej XFire said:
I'm not against you. But at this point, getting your phone back is more important than the photos. Why don't you try a hard reset ? If it fails, theres no other option left apart from sending it to HTC for a warranty repair.
Click to expand...
Click to collapse
I gave up on recovering my pictures and called HTC support on Sunday and received a UPS shipping label. The phone was sent yesterday morning to HTC.

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