OEM battery available through t-mobile tech support!? - T-Mobile Samsung Galaxy S II SGH-T989

i see that there's a thread for the oem charger kit, but not for the battery itself. so anyway, i just called tmo tech support and told them that i have been having very inconsistent battery life. say today i unplugged after reaching 100%, then 6-7hrs later after waking up-i only have 69% left. it's been happening every other day now, and i purposely exit all active apps and clear the ram before unplugging, but still the same problem.
anyway, tmo is sending me a new battery for the sgs2 for free because i am still under the 90 battery warranty period. i do have to pay $11.99 for ups express shipping though, $7.99 for usps. AND i get to keep the current battery as well, so not bad for $11.99 and a new battery.
also, i'm on 2.3.6, rooted with some bloats removed/freezed, stock rom, with juice defender running, email sync is only at 4hrs. anybody have any idea on why my phone is acting like this? i know i'm not the only one with the problem, but any tips or comments are welcome. TIA.
i've checked tmo's website, but couldn't find the battery for sale, so this is fyi only.

Tmo does this when you call about the battery for just about every phone they sell. They're pretty good about sending of replacements.
Sent from my SGH-T989

will they do it if i bought the phone from sam's club? i want a spare oem battery. found a guy selling on ebay for $22 but don't know if it's legit. he sold like 50 already.

I pulled the trigger and bought this:
http://www.amazon.com/GTMax-Standar...PC/ref=sr_1_15?ie=UTF8&qid=1325813942&sr=8-15

tzbigworm said:
I pulled the trigger and bought this:
http://www.amazon.com/GTMax-Standar...PC/ref=sr_1_15?ie=UTF8&qid=1325813942&sr=8-15
Click to expand...
Click to collapse
That is exactly what I ordered. I have that same brand for my G2. It’s STILL working fine for over a year now. The charging holder is very convenient.

MMakoto said:
i see that there's a thread for the oem charger kit, but not for the battery itself. so anyway, i just called tmo tech support and told them that i have been having very inconsistent battery life. say today i unplugged after reaching 100%, then 6-7hrs later after waking up-i only have 69% left. it's been happening every other day now, and i purposely exit all active apps and clear the ram before unplugging, but still the same problem.
anyway, tmo is sending me a new battery for the sgs2 for free because i am still under the 90 battery warranty period. i do have to pay $11.99 for ups express shipping though, $7.99 for usps. AND i get to keep the current battery as well, so not bad for $11.99 and a new battery.
also, i'm on 2.3.6, rooted with some bloats removed/freezed, stock rom, with juice defender running, email sync is only at 4hrs. anybody have any idea on why my phone is acting like this? i know i'm not the only one with the problem, but any tips or comments are welcome. TIA.
i've checked tmo's website, but couldn't find the battery for sale, so this is fyi only.
Click to expand...
Click to collapse
Cool, Thanks. I never had to do this and I bought a galaxy s2 yesterday and I called tmo to get the battery, and they are shipping me a new one. But I couldnt get it overnight, but I'm only getting charged $5. I was about to buy an OEM one for $50 at a store in NYC... Nice...

how long does it take to receive the battery from tmobile? they told me like a week... they said there was no way to expedite it out to me....

Radsolutionz said:
how long does it take to receive the battery from tmobile? they told me like a week... they said there was no way to expedite it out to me....
Click to expand...
Click to collapse
It usually just takes a few days.
Sent from my SGH-T989

i hope i get mine by tuesday

So is the GTMax just as good as the OEM batt? The GTMax is so much cheaper than the OEM.
Sent from my SGH-T989 using XDA App

cOvertKEEN said:
So is the GTMax just as good as the OEM batt? The GTMax is so much cheaper than the OEM.
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
Nope
Sent from my SGH-T989

How does the battery compare to an original? I'd it even a decent backup battery?
androidtoy09 said:
That is exactly what I ordered. I have that same brand for my G2. It’s STILL working fine for over a year now. The charging holder is very convenient.
Click to expand...
Click to collapse
Sent from my SGH-T989 using xda premium

83fb said:
How does the battery compare to an original? I'd it even a decent backup battery?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
The battery works just fine. Not a single problem and it lasts just about the same as the OEM battery if not better (maybe I’m just a lucky one) I have absolutely no issue with it beside it being labeled aftermarket I alternate it daily with my OEM to help prolong both.
IMHO, everyone should have at least one spare/backup battery for his/her phone.

I called them several times and none of the reps was willing to give me a free battery.
I told them about bad/inconsistent battery life. They told me I needed to call from a separate phone so they check my battery or something on my phone. They also said there would be a $20 service fee even if im under my 90 warranty period...
They also told me to just go back to the store and get a replacement phone...but no car so that's a no go.
So what EXACTLY do you guys say to get the free battery?! or did they just change the rules on that.

asianxtreme said:
I called them several times and none of the reps was willing to give me a free battery.
I told them about bad/inconsistent battery life. They told me I needed to call from a separate phone so they check my battery or something on my phone. They also said there would be a $20 service fee even if im under my 90 warranty period...
They also told me to just go back to the store and get a replacement phone...but no car so that's a no go.
So what EXACTLY do you guys say to get the free battery?! or did they just change the rules on that.
Click to expand...
Click to collapse
If you're within the 14 day period they will make you exchange the device. If you call asking for a "free" anything they're gonna deny you.
#1 always say you're calling from a different phone, even if you're not.
#2 always be courteous, appear to be calm yet bothered.
#3 keep reiterating how "unacceptable" the battery life is.
#4 anything posted here like this thread is YMMV and may not always work for every call for every caller.

Muff Burner said:
If you're within the 14 day period they will make you exchange the device. If you call asking for a "free" anything they're gonna deny you.
#1 always say you're calling from a different phone, even if you're not.
#2 always be courteous, appear to be calm yet bothered.
#3 keep reiterating how "unacceptable" the battery life is.
#4 anything posted here like this thread is YMMV and may not always work for every call for every caller.
Click to expand...
Click to collapse
I work for a certain company and I find this amusing...
I can tell you, you're doing it wrong.

chrischoi said:
I work for a certain company and I find this amusing...
I can tell you, you're doing it wrong.
Click to expand...
Click to collapse
Tell us how to do it right?
Couldn't help but ask. PM would be nice if you don't want to post publicly

Just like my signature says... I'm not speaking on behalf of anyone or tricking anyone... These are my personal opinions.
Muff Burner said:
If you're within the 14 day period they will make you exchange the device.
Click to expand...
Click to collapse
This is 100% true.
Muff Burner said:
If you call asking for a "free" anything they're gonna deny you.
Click to expand...
Click to collapse
You won't get denied. It depends on the reason. If it's past the 14 days and it's a legitimate battery issue... you "kind of" get a free battery... Above post stating USPS and UPS is what you will be responsible for. The correct thing to do is they will have to at least on a minimum do a full reset. If it's still having the issue go back and they can more than likely just put the battery order through for you. Some reps may even do the battery as the first step. Depends on who you get.
Muff Burner said:
#1 always say you're calling from a different phone, even if you're not.
Click to expand...
Click to collapse
You could get away with it. They may ask you to do a hard reset. I recommend taking the time and just visiting the store. Store reps are easier to deal with.
I personally am anyway.
Muff Burner said:
#2 always be courteous, appear to be calm yet bothered.
Click to expand...
Click to collapse
This can be read like a book. Being polite will get you further. Stay calm. It's not Care or the Reps fault you may have received a faulty battery. I'm sure most of "us" as in Smart Phone users know that battery life was never that great. The more you use it the faster it dies. You "know" what you got yourself into. Don't yell at them because the phone doesn't have the battery life of a Samsung T139.
Muff Burner said:
#3 keep reiterating how "unacceptable" the battery life is.
Click to expand...
Click to collapse
This really gets annoying. See above. You know what you got yourself into. If you are legitimately having issues... yes. It is unacceptable... But just because you want a spare. You may be caught and denied. The reps are here to keep you as a customer and keep you satisfied. Don't try to be deceiving... it's counter productive.
Muff Burner said:
#4 anything posted here like this thread is YMMV and may not always work for every call for every caller.
Click to expand...
Click to collapse
It really depends on who you talk to and how knowledgeable they are. It's not some mathematical system that you keep repeating the word unacceptable and appear to be bothered that you get a battery.
So there is no right way. The best thing is just be honest. It's really if you need it or not and who you talk to.
After 14 days... if you are having issues, just go to the store. Bad battery? Just let the rep know. They should be able to figure it out. You'll be responsible for shipping.

Thanks for the protips.

I agree with chrischoi (weren't you on the amaze?)
The best way is to be friendly, every rep has to go through a protocol to troubleshoot the device, after checking off what needs to be done, they are then allowed to offer what can be done. But during all the wait, it doesn't hurt to be energetic and make small talk. Imagine this is their job and they have to deal with assholes all day, so it would be nice if you are nice to them. They are more than willing to send you replacement accessories, if you put them in a good mood.
1. You can say you spoke to a rep and they told you that accessories are under warranty, and you can just ask how does that work? "Do i send back my old battery etc"
2. Try to direct it more as a battery problem not a phone problem.
"i tested my phone with my sister/friends battery and hers definitely last longer, whereas my battery dies quickly in her phone."
3. Might as well request for a charger.
"could it be my charger, or cable? Do you think it might have fried the battery by being faulty? Am i able to replace that also?" "i heard having a bad charger will eventually kill the phone"
Sent from my SGH-T989 using xda premium

Related

How do i spot fake OEM batteries?

There are a lot of batteries out now claiming to be OEM batteries for the Evo. They are red like the original. But saw somewhere that sellers were takeing the aftermarket black batteries and just making them red. Are there any ways to tell if it really is a OEM battery? Besides the obvious, buying it from sprint or htc. And if you know of a place to buy them on the cheap let me know plz. thx.
price
No clue what an oem battery costs. I'm using the chicitec from amazon 2 for 28.99. Good deal,better life. Will post my comarisons in that thread tonight.
I heard checking the back of the battery will tell you the mAh and reveal if the battery is real or a fake. Not too familiar with batteries but that's what I read. (lift up the sticker covering the battery)
Sent from my PC36100 using XDA App
A REALLY EASY TEST and it works everytime... first suck on someones stick. Then put the battery in your mouth. If you die then it is real. if you don't. it's fake. lmao.
runcool said:
A REALLY EASY TEST and it works everytime... first suck on someones stick. Then put the battery in your mouth. If you die then it is real. if you don't. it's fake. lmao.
Click to expand...
Click to collapse
How old are you? Really?
guess that how he did it
I bought a set of two batteries for $10 on ebay. They were 2000 ahm while the original htc battery are 1500ahm. the problem was that the ones I got were lithium ion. Make sure you get lithium polymer. It makes a HUGE diff. The twp together last but its a pain halting out the one fort the other. Not to mention changing them.
Sent from my PC36100 using XDA App
Go to sprint chat. Tell the rep nicely your battery life sucks. He or she has been instructed to handle your issue by giving you credit for a new battery. Go to Sprint store. Purchase extended battery or regular battery. Go home and back on chat. Tell the new rep you were told you would be credited. He or she will do it. Next month see it on your bill.
To ensure 100% oem get it from Sprint. Plus the method I mentioned is free
Credits to jadeboy from themikmik for passing that on to me. It works.
Sent from my PC36100 using Tapatalk
tommytomatoe said:
Go to sprint chat. Tell the rep nicely your battery life sucks. He or she has been instructed to handle your issue by giving you credit for a new battery. Go to Sprint store. Purchase extended battery or regular battery. Go home and back on chat. Tell the new rep you were told you would be credited. He or she will do it. Next month see it on your bill.
To ensure 100% oem get it from Sprint. Plus the method I mentioned is free
Credits to jadeboy from themikmik for passing that on to me. It works.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
Might have to give that a run on my E3D, just cause I'd like another battery...

Freaking Asurion...

So last week on Monday morning i cracked my HTC Sensation screen while
getting out from my car as it was on my lap and i completely forgot about it.
I have done this before and not a single scratch, but this time i guess it just
fell at the wrong spot. What ever all good, that's why i have insurance right?
So i go and file a claim with Asurion for them to just tell me that there is no
available Sensation phones and that they can just replace it with the SG2.
Sure why not i said, might as well get a new different phone to play around
with. So they shipped it out on Monday telling me that by Tuesday it should
be there... Nope came on Wednesday.(Most likely Fedex problem...). So like
a little child i'm all excited and start ripping apart the box to get my phone .
I open it up and start looking at all the peaces and realize right off the bat
that their is no freaking battery. How the hell am i supposed to turn this thing
on with no battery. Even tried to just put in the usb charger but it just vibrates.
(probably meaning that there is no freaking battery). So i'm completely pissed
of at this point and am about to start raging. I call up Asurion customer service
to tell them what happened. (One thing is, Asurion got some really nice
customer service people right in america i mean it was just like talking to
a friend and they where really nice and just flat out nice lol. All 6 people that i
called!. VERY GOOD CUSTOMER SERVICE!!!) So they tell me that i can go into
my local store and just buy a battery and they will refund me $39.99. So i hang
up and goto the store to find out they are selling that battery for 49.99. So i
call Asurion back again to tell them this and they said they will ONLY be able to
refund me $39.99 and what ever else is upto me. I tell them forget it and ship
me a new battery. The lady tells me that they don't ship battery's by fedex
but by regular mail, and that i wont get my battery until 5-7 days... So i was
kind of pissed and ended up speaking to a super visor and apparently his super
visor and nothing can be done about this. What ever i said just freaking send
it and get this over with. SO figure it like this. They say 5-7 business days for
the package to arrive by regular mail. Regular mail has a 6 day business work
week Monday-Saturday. Today is now Thursday so that would mean that this
was the last day that it should have came on. To my surprise i get home a few
hours ago and there is no freaking battery in the mailbox.... GRRRRR
Back to calling Asurion. Again i tell them the problem and again they tell me that
they will send me another battery by regular mail. Now i wasn't having any of
this. I have 14 days to return my old phone. Now i am on day 8 of this 14 day
return policy. What the hell am i going to do? They told me they can contact
t-mobile and tell them the problem and not to expect the package for 30 days.
I told them NO because i cant even use the damn phone so it doesn't matter.
( I was ling cause i'm using it right now lol). I started screaming at this poor
lady and then just asked for a super visor again. After about 20minutes of being
on hold 4 times, she comes back on the line and says that they have come to
a solution.
The solution:
They are going to send me a package with a new phone WITH BATTERY and
send it via fedex so i can get it tomorrow. They have a very strict policy
on shipping anything other then phones via fedex express.
I just now have to send back 2 phones...
This is what i have been going thru for the past 8 days..
I hope it comes in tomorrow with a battery and i also hope that the battery that
they sent in via regular mail also come sin so that i can now have a spare battery.
So that is my Asurion ordeal for the past week and a half.
Fun times ehh.
Wow! Hope it all comes together for ya from here on out
Yea, thanks a lot. I really hope it comes in tomorrow with everything functioning and intact.
they are sapose to send a new phone in sealed box when replacing your phone with a different phone. Thats weird they would do that either somebody messed up or they have some bull$**T new policies. I don't know seems like T-mobile and what not was real cool when they were about to merge but now they got real greedy.
tdizzle404 said:
they are sapose to send a new phone in sealed box when replacing your phone with a different phone. Thats weird they would do that either somebody messed up or they have some bull$**T new policies. I don't know seems like T-mobile and what not was real cool when they were about to merge but now they got real greedy.
Click to expand...
Click to collapse
T-mobile except for the $5.99 or $7.99 insurance added on your plan has nothing else to do with asurion.
Sent from my SGH-T989 using xda premium
Killbynature said:
T-mobile except for the $5.99 or $7.99 insurance added on your plan has nothing else to do with asurion.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Yep, same thing Asurion and T-mobile told me. They are both different company's that don't have to much to do with each other other then insurance. When i send back the phone's they get sent to T-mobile and not Asurion. At least that's what Asurion told me. Also i didn't get it in a sealed box. It was sent in some cheap ass regular white box.. Meh
If u need a battery real fast you can go to your local Verizon store now and get the Samsung 2100mah Galaxy Nexus Extended battery for 24.99 (currently 50% off 49.99). I just bought mine yesterday and it fits perfectly. Our stock battery is 1850mah. Call before you go because some stores are sold out.
grenademasta said:
If u need a battery real fast you can go to your local Verizon store now and get the Samsung 2100mah Galaxy Nexus Extended battery for 24.99 (currently 50% off 49.99). I just bought mine yesterday and it fits perfectly. Our stock battery is 1850mah. Call before you go because some stores are sold out.
Click to expand...
Click to collapse
Thanks for the tip. I love my Sensation but the battery life is just HORRIBLE. I mean it was so bad that only making a few phone calls and checking xda for 30minutes tops during work, i'd be at like 15-10% by 5pm after a full work day. Hope the sg2 handles battery life much better.
They send me vibrant with no memory card in it ; result there was no avatar movie. Which pissed me alot.
Sent from my SGH-T989 using XDA App
You'll find the Sensation forums a damn Godsend compared to the Galaxy S2. Unbelievable support and really nice people there. But phone is better than Sensation that's for sure. You'll love it. Good luck
Sent from my SGH-T989 using XDA App
bikrame said:
They send me vibrant with no memory card in it ; result there was no avatar movie. Which pissed me alot.
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
Eh, memory cards are separate. I am not surprised they didn't send one.
bikrame said:
They send me vibrant with no memory card in it ; result there was no avatar movie. Which pissed me alot.
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
It pissed you off that they didn't send you a crappy 2GB SD card with a ho-hum movie on it?
nexicon said:
You'll find the Sensation forums a damn Godsend compared to the Galaxy S2. Unbelievable support and really nice people there. But phone is better than Sensation that's for sure. You'll love it. Good luck
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
Sadly, After having had my GSII past the 14 day return window, I'm kinda wanting my Sensation back. The T989's only advantage is the 16GB onboard memory and 256MB more RAM.
Factor in that Sensation has several ICS ROMs and we have none and there are non on the horizon, I'd rather go with the Sensation, even though I had a ton of issues with my 4 that i went through. The T989 just doesn't impress me enough to justify the cost over upgrading from the Sensation. The only thing keeping me from selling the GSII and getting another Sensation is the crap luck i had with them.
You could of just got the galaxy nexus extended battery for 25.99+tax from the Verizon store.
Sent from my SGH-T989 using xda premium

Battery

My battery spins like a top on a flat surface, this means I need a new one, right? I have the insurance on the phone.
Probably has something to do with my phone draining 50% in under 3 hours.
agentfazexx said:
My battery spins like a top on a flat surface, this means I need a new one, right? I have the insurance on the phone.
Probably has something to do with my phone draining 50% in under 3 hours.
Click to expand...
Click to collapse
Yes it means you need a new one. If its less than a year old you can go to sprint and they can replace it.
Sent from my SPH-D710 using xda premium
g_ding84 said:
Yes it means you need a new one. If its less than a year old you can go to sprint and they can replace it.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Well I have the insurance on it so that should cover it.
agentfazexx said:
Well I have the insurance on it so that should cover it.
Click to expand...
Click to collapse
Yes it should
Sent from my SPH-D710 using xda premium
What causes this to happen? Charging too frequently?
I think I remember someone saying something about when the cells heat up too much they implode.
I'm pretty sure charging it too much wouldn't do that, but maybe charging it and playing a game at the same time (or something that heats up the phone alot) would make it happen faster.
Sent from my SPH-D710 using xda app-developers app
agentfazexx said:
What causes this to happen? Charging too frequently?
Click to expand...
Click to collapse
Yes heat, charging and discharge of the battery will cause that issue. Heat being the biggest culprit.
Some tips:
Don't let the battery go dead. Keep it above 10-15%.
Keep the battery temp under 120*F
That will help extend the life and help keeping it from bulging.
Sent from my SPH-D710 using xda premium
g_ding84 said:
Yes heat, charging and discharge of the battery will cause that issue. Heat being the biggest culprit.
Some tips:
Don't let the battery go dead. Keep it above 10-15%.
Keep the battery temp under 120*F
That will help extend the life and help keeping it from bulging.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I always keep my battery above 50%...
agentfazexx said:
I always keep my battery above 50%...
Click to expand...
Click to collapse
Yeah but don't over charge it either...its a balancing act.
Sent from my SPH-D710 using xda premium
g_ding84 said:
Yeah but don't over charge it either...its a balancing act.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Well I leave it plugged in at night since it's also my alarm clock...
agentfazexx said:
Well I have the insurance on it so that should cover it.
Click to expand...
Click to collapse
As long as you have insurance AND you're still within the first year after activation. After that, you have to buy your own, insurance or not.
agent852 said:
As long as you have insurance AND you're still within the first year after activation. After that, you have to buy your own, insurance or not.
Click to expand...
Click to collapse
Well they did say a couple months ago that they ordered me a new battery, forgot about it until just now. I guess I just need to call them up and say where's my battery.
agent852 said:
As long as you have insurance AND you're still within the first year after activation. After that, you have to buy your own, insurance or not.
Click to expand...
Click to collapse
Samsung replaces the battery under warranty for 18 months from date of purchase. Sprint replaces them for 12 months under warranty, any time under TEP and you can buy 2 Anker replacements with an external charger for about $25 with expedited shipping.
I like to break stuff!
-EViL-KoNCEPTz- said:
Samsung replaces the battery under warranty for 18 months from date of purchase. Sprint replaces them for 12 months under warranty, any time under TEP and you can buy 2 Anker replacements with an external charger for about $25 with expedited shipping.
I like to break stuff!
Click to expand...
Click to collapse
Well they put in the order for my battery so I just have to ask where it is... It's been two months. Honestly forgot about it...lol
agentfazexx said:
Well they put in the order for my battery so I just have to ask where it is... It's been two months. Honestly forgot about it...lol
Click to expand...
Click to collapse
Probably either sitting in a drawer at you local sprint store or riding around in someone elses phone whose battery got pregnant and lazy. Usually doesn't take but a cpl days for them to get one if they're in stock. I ended up ordering a cpl ankers and sending my oem to samsung for replacement
I like to break stuff!
-EViL-KoNCEPTz- said:
Probably either sitting in a drawer at you local sprint store or riding around in someone elses phone whose battery got pregnant and lazy. Usually doesn't take but a cpl days for them to get one if they're in stock. I ended up ordering a cpl ankers and sending my oem to samsung for replacement
I like to break stuff!
Click to expand...
Click to collapse
Well they record this stuff on my account right? I guess I'll stop by tomorrow and ask where the battery is.
agentfazexx said:
Well they record this stuff on my account right? I guess I'll stop by tomorrow and ask where the battery is.
Click to expand...
Click to collapse
Most likely if they dont have it they'll just reorder one for you. Unless you end up like I did and no store in driving distance had any and didnt get em for atleast 3 weeks. I gave up and ordered replacements and sent mine to samsung to get a new OEM one. Or you could get lucky and they have one in store and you walk out with one. Best bet is try a repair center instead of just retail and go to a corporate store and not 3rd party/franchise, less hassle at corporate
I like to break stuff!
At our store (we're an Indirect/Preferred Dealer) if you don't pick it up within 14 days after we receive the order, we have to ship it back to the Sprint warehouse. So you'll probably have to get them to order another one for you. I'm not sure how the Corporate stores work.
agent852 said:
At our store (we're an Indirect/Preferred Dealer) if you don't pick it up within 14 days after we receive the order, we have to ship it back to the Sprint warehouse. So you'll probably have to get them to order another one for you. I'm not sure how the Corporate stores work.
Click to expand...
Click to collapse
Well they didn't even call me... Called them today and the guy said he'd check and call back. Never got a call back. Go figure

[Q] Holy crap! Is this battery usage normal?

All I have running is Facebook in the background and chrome browsing XDA. My battery drops 1% every 3 minutes.
Is this normal for you guys too? I turned off sync to save battery but its still eating it up.
I really wish a root come out soon. My rooted HTC One last so much longer
NoWayIn said:
All I have running is Facebook in the background and chrome browsing XDA. My battery drops 1% every 3 minutes.
Is this normal for you guys too? I turned off sync to save battery but its still eating it up.
I really wish a root come out soon. My rooted HTC One last so much longer
Click to expand...
Click to collapse
What brightness? I got like 5 hours at 50% when I did Futuremarks Peacekeeper test, but that is pretty heavy test for browsing, so reading posts should result in better.
Did you just receive the phone? If so, it may take a day or two for the battery to become fully optimised.
I had this issue with my G3 - the first couple of days I had horrid battery life. But after a few days of use, I couldn't kill the battery.
wargreymon89 said:
What brightness? I got like 5 hours at 50% when I did Futuremarks Peacekeeper test, but that is pretty heavy test for browsing, so reading posts should result in better.
Click to expand...
Click to collapse
Brightness is set at auto.
AhsanU said:
Did you just receive the phone? If so, it may take a day or two for the battery to become fully optimised.
I had this issue with my G3 - the first couple of days I had horrid battery life. But after a few days of use, I couldn't kill the battery.
Click to expand...
Click to collapse
Oh Really? I got the phone a day ago. I'll continue to test it and benchmark it again after a week and see if the battery will last better.
Btw does anyone know where i can buy spare batteries ?
NoWayIn said:
Oh Really? I got the phone a day ago. I'll continue to test it and benchmark it again after a week and see if the battery will last better.
Btw does anyone know where i can buy spare batteries ?
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Yeah, my G3 was getting atrocious battery life for about the first few days, then it got better a lot quicker. I can't say this is absolutely the case with the G4, but I'm guessing so.
If you live in the U.S., you can get free stuff from LG by simply showing them a picture of your IMEI# and receipt. Here's a link: http://www.lg.com/us/mobile-phones/g4/battery Follow the steps accordingly.
I've supplied a link from the main LG website rather than the direct page where you fill out your information, just in case anyone is a bit suspicious since the address changes in the URL when you get to the step where you fill in your info.
If you do not live in the U.S., you'll have to wait to get reasonably priced spare batteries/backs. Once the market gets flooded with them, the prices will drop. It's pretty atrocious how eBay sellers are currently asking for $60-$70 for the leather back right now. This will not be the case in a matter of a month or two.
AhsanU said:
Yeah, my G3 was getting atrocious battery life for about the first few days, then it got better a lot quicker. I can't say this is absolutely the case with the G4, but I'm guessing so.
If you live in the U.S., you can get free stuff from LG by simply showing them a picture of your IMEI# and receipt. Here's a link: http://www.lg.com/us/mobile-phones/g4/battery Follow the steps accordingly.
I've supplied a link from the main LG website rather than the direct page where you fill out your information, just in case anyone is a bit suspicious since the address changes in the URL when you get to the step where you fill in your info.
If you do not live in the U.S., you'll have to wait to get reasonably priced spare batteries/backs. Once the market gets flooded with them, the prices will drop. It's pretty atrocious how eBay sellers are currently asking for $60-$70 for the leather back right now. This will not be the case in a matter of a month or two.
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Click to collapse
I see. Thanks for the input and information.
AhsanU said:
Yeah, my G3 was getting atrocious battery life for about the first few days, then it got better a lot quicker. I can't say this is absolutely the case with the G4, but I'm guessing so.
If you live in the U.S., you can get free stuff from LG by simply showing them a picture of your IMEI# and receipt. Here's a link: http://www.lg.com/us/mobile-phones/g4/battery Follow the steps accordingly.
I've supplied a link from the main LG website rather than the direct page where you fill out your information, just in case anyone is a bit suspicious since the address changes in the URL when you get to the step where you fill in your info.
If you do not live in the U.S., you'll have to wait to get reasonably priced spare batteries/backs. Once the market gets flooded with them, the prices will drop. It's pretty atrocious how eBay sellers are currently asking for $60-$70 for the leather back right now. This will not be the case in a matter of a month or two.
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Click to collapse
I filled out the free 128gb promo and the free battery with 32gb sd. Entered imei and screenshot of online receipt. Hope they take the screenshot as "proof of purchase". Anybody else know if the screenshot of receipt is good?
Exact same problem here. I turned off smart settings and my places location and it helped a lot. Still could be better but it's not falling like that anymore. I want to use those features though and shouldn't have to compromise new features to save battery on a $600 phone. I really hope root becomes available faster than I anticipate..
Oh I also uninstalled greenify til root too.
dontbeweakvato said:
I filled out the free 128gb promo and the free battery with 32gb sd. Entered imei and screenshot of online receipt. Hope they take the screenshot as "proof of purchase". Anybody else know if the screenshot of receipt is good?
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I imagine it'll be good, otherwise - how do you prove an online purchase?
Where do you see the 128gb promo btw? I know T-Mobile had it, but that's only if you got the T-Mobile version. Did you get the H811?
AhsanU said:
I imagine it'll be good, otherwise - how do you prove an online purchase?
Where do you see the 128gb promo btw? I know T-Mobile had it, but that's only if you got the T-Mobile version. Did you get the H811?
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Yea when i filled out the online form they responded "your submission will be reviewed" which kinda made me think theyll say no. i got the t mobile variant because its the least pain in the ass model when it comes to boatloader. I like it not having the t mobile branding
AhsanU said:
I imagine it'll be good, otherwise - how do you prove an online purchase?
Where do you see the 128gb promo btw? I know T-Mobile had it, but that's only if you got the T-Mobile version. Did you get the H811?
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I forgot to say that I heard from someone else's post about the 128 gig sd card. I just googled 128 gigabyte T Mobile promo. the page looks exactly like the aforementioned promo by T Mobile. did you find it?

Replacement Battery (BL-T19)

I purchased a water damaged Nexus 5x, took the time to tear it down, clean the board and connections. It's back to life! The problem is, as with most any water damaged phones, the battery is in need of replacement. Looking around my usual channels (ebay, google) I'm not able to find any. The exception at the moment is one listing in the US for an absurd $90, and another in Spain for a slightly reasonable $35, but with $15 shipping. Anybody around here know where a more affordable replacement can be procured?
If you haven't one yet then here you go. http://www.repairsuniverse.com/lg-nexus-5x-battery-replacement.html I use them and this alot. http://www.etradesupply.com/
Infekxion said:
If you haven't one yet then here you go. http://www.repairsuniverse.com/lg-nexus-5x-battery-replacement.html I use them and this alot. http://www.etradesupply.com/
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I appreciate the link, but that battery is the BL-T9 for the Nexus 5 haha. I probably did come across those places during my intense googlin'. I'd be interested in knowing if the battery is interchangeable in some relatively easy way. But that, too, is hard information to come by.
illitero said:
I'd be interested in knowing if the battery is interchangeable in some relatively easy way. But that, too, is hard information to come by.
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In my opinion it is relatively easy in a sense that it's possible without too much effort. However it is not easy to the point where it's something that you're going to be able to do on the fly. I would plan on 5-10 minutes to change the battery. See the ifixit teardown of the Nexus 5X, you should be able to figure it out that way.
illitero said:
I appreciate the link, but that battery is the BL-T9 for the Nexus 5 haha. I probably did come across those places during my intense googlin'. I'd be interested in knowing if the battery is interchangeable in some relatively easy way. But that, too, is hard information to come by.
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Sorry about that, I guess my edit didn't go through in time.
illitero said:
Anybody around here know where a more affordable replacement can be procured?
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Search for'LG Nexus 5X Battery' at fixez.com (with a 'z' at the end) for $25.00
Also search for 'Nexus 5X Water Test 'on youtube first though.
What did you pay for your water damaged phone?
cabracorax said:
Search for'LG Nexus 5X Battery' at fixes.com $25.00
Also search for 'Nexus 5X Water Test 'on youtube first though.
What did you pay for your water damaged phone?
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that site doesn't exist; it shows the domain is for sale.
illitero said:
that site doesn't exist; it shows the domain is for sale.
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sorry, should be fixez.com with a 'z'. i editted my original post.
cabracorax said:
sorry, should be fixez.com with a 'z'. i editted my original post.
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"Holy crap..." I uttered to myself as I looked it up, hahaha. U.S. based, reasonably priced, AND in stock! You are my hero :3 Thank you so much!
I haven't ordered from them, and there is no picture, so hopefully it works out for you.
cabracorax said:
I haven't ordered from them, and there is no picture, so hopefully it works out for you.
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Click to collapse
I did a quick lookup. While they've got a few negative reviews on the BBB website, the people are complaining about poor customer service in the event of issues with the parts. So at least people are getting parts from them. Everything else seems legitimate enough. They accept paypal, so I'm confident enough to try. Thanks again, I looked and looked for hours and couldn't find anything in the US, let alone under $40 after shipping.
What did you pay for your water damaged phone? I had an opportunity to buy a previously submerged 5x for $120, but that seemed a lot for a potential paperweight.
cabracorax said:
What did you pay for your water damaged phone? I had an opportunity to buy a previously submerged 5x for $120, but that seemed a lot for a potential paperweight.
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I'm sorry, I just now saw you already asked that. I lucked out and got mine for $80. Complete gamble, but I had a good feeling about it. Wouldn't power up, but after cleaning off a few corrosion spots it fired up. Now behavior points to the battery needing replaced and I'll be good to go.
Sorry to burst your bubble, but fixez is bull**** for that battery right now. I saw your post and had to recover my password to reply to you but I am so annoyed by that company that I had to reply. So I watered my 5x a couple weeks ago and dried it out but it would not charge. So I figure it's the battery. Looked online, ebay has one from spain, one US guy has a used one for 60 bucks, fixez has them, and then some sites in the UK and Germany. I put an order in with fixez, and then a day later got my shipping confirmation yay!! on my way to getting back in business!! Then the next day I get a call and email saying that the item is backordered and should be in stock in a bout a week. I emailed back and told them that their site still has it shown as in stock and I asked them if they ever had the item in stock, and if they have ever actually shipped this item before. They ignored my questions and said we should have it in 7 days. 8 days later I emailed them and asked what is up and reminded them again that their website still lists it as in stock. They said they would let the tech guys know about the website error, but that the item should be available in a couple days.
Well I emailed them again with the same thing: that their site still has it shown as in stock and I asked them if they ever had the item in stock, and if they have ever actually shipped this item before. And I also asked for a "real" time estimate. I then got the same email and phone call that said that the item is back ordered and that they expect it in stock in about a week. So it went from "in stock", to "about 7 days", to a "couple days", back to "7 days" and the website still says it's in stock. So I ordered from rounded.com (total plus shipping came out to $35.24) and canceled my order with fixez, and now I wait to see if that works out. Rounded has emailed me to let me know that my order has been completed, but I was given no tracking number. If I had just ordered from rounded.com instead of fixez, I would already have my new battery by now. The refund from fixez came through right away.
Hope this helps.
illitero said:
I did a quick lookup. While they've got a few negative reviews on the BBB website, the people are complaining about poor customer service in the event of issues with the parts. So at least people are getting parts from them. Everything else seems legitimate enough. They accept paypal, so I'm confident enough to try. Thanks again, I looked and looked for hours and couldn't find anything in the US, let alone under $40 after shipping.
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Thanks for the warning. I'm glad you got your refund fast.
iamdumb said:
Sorry to burst your bubble, but fixez is bull**** for that battery right now. I saw your post and had to recover my password to reply to you but I am so annoyed by that company that I had to reply. So I watered my 5x a couple weeks ago and dried it out but it would not charge. So I figure it's the battery. Looked online, ebay has one from spain, one US guy has a used one for 60 bucks, fixez has them, and then some sites in the UK and Germany. I put an order in with fixez, and then a day later got my shipping confirmation yay!! on my way to getting back in business!! Then the next day I get a call and email saying that the item is backordered and should be in stock in a bout a week. I emailed back and told them that their site still has it shown as in stock and I asked them if they ever had the item in stock, and if they have ever actually shipped this item before. They ignored my questions and said we should have it in 7 days. 8 days later I emailed them and asked what is up and reminded them again that their website still lists it as in stock. They said they would let the tech guys know about the website error, but that the item should be available in a couple days.
Well I emailed them again with the same thing: that their site still has it shown as in stock and I asked them if they ever had the item in stock, and if they have ever actually shipped this item before. And I also asked for a "real" time estimate. I then got the same email and phone call that said that the item is back ordered and that they expect it in stock in about a week. So it went from "in stock", to "about 7 days", to a "couple days", back to "7 days" and the website still says it's in stock. So I ordered from rounded.com (total plus shipping came out to $35.24) and canceled my order with fixez, and now I wait to see if that works out. Rounded has emailed me to let me know that my order has been completed, but I was given no tracking number. If I had just ordered from rounded.com instead of fixez, I would already have my new battery by now. The refund from fixez came through right away.
Hope this helps.
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The bubble was already popped for me, haha. When did this happen to you? The exact same thing happened with me. I made the order that day, got a tracking number within an hour, then yesterday got a call saying the exact thing. I missed the call, but the guy left a thorough message stating it was out of stock and they were expecting stock within seven days. Weird thing was I got an email a few minutes after the call from a different company quoting a different order number saying the exact same thing. When I returned the call at the number it came from, I got yet another different company name. I get that they could all be run by the same group of people, but it's far from confidence inspiring despite the good communication. I'll have to look into the site you mentioned.
And YES, the lack of battery on eBay is crazy. I'd have been better off ordering it from Spain, at least I'd have it by the weekend if I ordered when I very first saw it. The dude in the US that has the USED battery originally wanted $90 for it. I messaged him asking to make the price more reasonable for a pulled unit, and he did incremental drops over the next two hours to where it's sitting now. I told him about pricing other places have for it and offered 35 for it, and he said he couldn't go that low. Dickhead is trying to take advantage of the lack of availability. For his used ass battery... I ordered an extra unit from ifixez just to sell it for half his asking price just to spite him haha.
I put in my order with rounded.com yesterday and canceled my order with fixez today. I still don't think they ever had the battery in stock, or shipped one to a customer. I just don't understand why the would go through all the effort replying to me, calling me, misleading me, just to keep a $35 order active. Oh well. Hopefully rounded.com comes through. Good luck!!
illitero said:
The bubble was already popped for me, haha. When did this happen to you? The exact same thing happened with me. I made the order that day, got a tracking number within an hour, then yesterday got a call saying the exact thing. I missed the call, but the guy left a thorough message stating it was out of stock and they were expecting stock within seven days. Weird thing was I got an email a few minutes after the call from a different company quoting a different order number saying the exact same thing. When I returned the call at the number it came from, I got yet another different company name. I get that they could all be run by the same group of people, but it's far from confidence inspiring despite the good communication. I'll have to look into the site you mentioned.
And YES, the lack of battery on eBay is crazy. I'd have been better off ordering it from Spain, at least I'd have it by the weekend if I ordered when I very first saw it. The dude in the US that has the USED battery originally wanted $90 for it. I messaged him asking to make the price more reasonable for a pulled unit, and he did incremental drops over the next two hours to where it's sitting now. I told him about pricing other places have for it and offered 35 for it, and he said he couldn't go that low. Dickhead is trying to take advantage of the lack of availability. For his used ass battery... I ordered an extra unit from ifixez just to sell it for half his asking price just to spite him haha.
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iamdumb said:
I put in my order with rounded.com yesterday and canceled my order with fixez today. I still don't think they ever had the battery in stock, or shipped one to a customer. I just don't understand why the would go through all the effort replying to me, calling me, misleading me, just to keep a $35 order active. Oh well. Hopefully rounded.com comes through. Good luck!!
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Click to collapse
Thanks, hopefully it's just an issue with supply. I honestly don't think they're trying to be misleading, I think it's just a bunch of young people that don't really know what's going on haha. I'll wait it out another week and see what happens. Keep me posted on your order from rounded, I found them in my initial search, but was holding out for a US-based merchant for impatience. Looks like the joke's on me haha.
I just saw this thread on reddit, relevant to the 5x battery
cabracorax said:
I just saw this --- relevant to the 5x battery
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Hey, that was me! I actually saw this thread when researching options for the replacement battery. I took the PCB from the original dead battery and it fit perfectly with the G2.
I have excellent battery life with the G2 battery so far, the only issue I have is my phone wont give out any battery percentage. But it lasts all day easily and I just charge it overnight so no issues at the moment.
I got the phone dead from Swappa so I'm also waiting to hear if that rounded.com battery works out.

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