100 bucks - EVO 4G Q&A, Help & Troubleshooting

so my upgrade is in april and I'm itching to get a new phone but am gonna have to wait till then. should i pay the 100 dollars for insurance and get a new evo till then since mine is pretty scratched and banged up? or should i just wait with this one? i don't want to do this if ill get a refurbished one but otherwise i would be down

If you have Asurion insurance, try it. Go the website and file a claim, but dont actually submit it. Check what phone they will send you.
Alot of people have been getting Evo 3Ds since they are out of 4G's. Nothing better than an $100 3VO.

I was having the same thought. I decided not to though since mine isn't too banged up. Ima just stick it out with this one till april. But ultimately in the end its up to you
Sent from my PC36100 using xda premium

thanks for the replies was just curious. i might try the insurance claim and see what i get

psiklone said:
thanks for the replies was just curious. i might try the insurance claim and see what i get
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Should def do it, as a 100 dollar 3VO is worth it. Then you could even sell it for a good price when you get your real upgrade.

Kekoh said:
Should def do it, as a 100 dollar 3VO is worth it. Then you could even sell it for a good price when you get your real upgrade.
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thanks thats a good idea. now if only i can remember my sprint pin or security question lol

so i went ahead and did the insurance claim without submitting it but it said it would give me an htc eve (standard) I'm guessing its just the 4g. wish it was a 3vo. not sure if i want to submit it now

They'll send you a new phone just if it's "banged up"? Thought it had to be completely dysfunctional lol.

Related

Reported my Phone Lost

But I actually dropped it and the screen is cracked but still works, if I turn off mobile networks, wipe data, factory reset, and only use google voice with wifi will sprint/asurion ever know I still have the phone or would they care since they have another $100 of my hard earned cash.
Theres a 3-5 business day backorder on evos, sucks cant swap it out for an epic, I hate radioshack so much.. same old song and dance.
crakerjaks said:
Theres a 3-5 business day backorder on evos, sucks cant swap it out for an epic, I hate radioshack so much.. same old song and dance.
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Wait..why do you hate Radioshack?
believe or not when i owned a Palm Pre, the power button stopped working, there was a small crack on the side of the screen....even though the phone was still usable, i reported it lost/stolen to asurion and just kept on using it......until they sent me a new one the next day....i don't see any sense in paying $7/month, paying $100 deductible AND sending back your old phone so they can fix it and sell it again and make more money
backdown said:
Wait..why do you hate Radioshack?
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I tried exchanging it the first time before i dropped it because of major light leakage and some old fart asshole was trying to charge me $99 Radioshack replacement bull**** where they send my phone in and have it fixed and then "replaced" or some scam like that.. told him going through insurance was a better deal because I actually get an Actual Replacement phone versus they glue my screen up better and send it back to me. Grump old ****s @ RS, Never buying anything from that place again, I'll go straight to the source.
kazi86 said:
believe or not when i owned a Palm Pre, the power button stopped working, there was a small crack on the side of the screen....even though the phone was still usable, i reported it lost/stolen to asurion and just kept on using it......until they sent me a new one the next day....i don't see any sense in paying $7/month, paying $100 deductible AND sending back your old phone so they can fix it and sell it again and make more money
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Click to collapse
Interesting, Im just using google voice for txt nothing else
Hmm...
Not to be all "morals based" or anything... but I guess if I was ever trying to mislead an insurance company, I sure as heck wouldn't post about it! They are all advanced and stuff and have figured out how to use the internet... They don't like it when people mislead them.
lafrad said:
Hmm...
Not to be all "morals based" or anything... but I guess if I was ever trying to mislead an insurance company, I sure as heck wouldn't post about it! They are all advanced and stuff and have figured out how to use the internet... They don't like it when people mislead them.
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and i dont like how i get screwed with a defective Rev 2 phone and is manhandle into paying $100 to replace it one way or another..
crakerjaks said:
and i dont like how i get screwed with a defective Rev 2 phone and is manhandle into paying $100 to replace it one way or another..
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Uh, you dropped it.
posguy99 said:
Uh, you dropped it.
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I droped it after they refused to swap it out for light leakage

[Q] Broken screen ANY HELP? PLEASSEE

well some girl hit my hand and made my phone fall and now i have lots of cracks on my screen.... how much will i be charged?
davidc23 said:
well some girl hit my hand and made my phone fall and now i have lots of cracks on my screen.... how much will i be charged?
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Depends.
If you have the insurance, you have a $100 deductible.
If not, you probably have to buy yourself a new phone.
dom085 said:
Depends.
If you have the insurance, you have a $100 deductible.
If not, you probably have to buy yourself a new phone.
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Click to collapse
i have insurance... well im evoless forever now guys mom wont pay..... smh
Have your misses pay. Determine which screen you need, then look on ebay or elsewhere. I've read it's not that difficult to replace.
First of all, to buy the parts would be almost $100 anyway, so there's no point to investing the time to fix it yourself (except maybe to save a FEW bucks). Second of all, if you have the insurance, I'm pretty sure there's no deductible for replacing the screen. The $100 should be for a stolen/lost/water damaged phone, or basically anything that can't be fixed, in which case they simply replace it. The screen is replaceable, and thus should not have a deductible. At least that's the way my local Sprint store explained it. Go to a Sprint store and find out for yourself. You may be pleasantly surprised.
What parts are needed for screen replacement? The screen I found is only 45.
Also can you add insurance to your phone after it breaks as long as they don't know?
Sent from my PC36100 using XDA App
davidc23 said:
well some girl hit my hand and made my phone fall and now i have lots of cracks on my screen.... how much will i be charged?
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Was some girl your girlfriend cause if my girlfriend broke my Evo that's deffinatle the only way I would refer to her too
Sent from my PC36100 using XDA Premium App
method115 said:
What parts are needed for screen replacement? The screen I found is only 45.
Also can you add insurance to your phone after it breaks as long as they don't know?
Sent from my PC36100 using XDA App
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Technically yes, but they might find it funny that just got insurance and now have a claim. But they will honor it still.
teh roxxorz said:
Technically yes, but they might find it funny that just got insurance and now have a claim. But they will honor it still.
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Are you sure about this I looked on Sprints site and they said you can get it within 30 days of purchasing your phone.
You have 30 days from the date you purchased the phone to apply for insurance. But FYI, if you dont have it now, dont add it then make a claim the next day. You need to wait at least a few weeks, or they will deny your claim.
sitlet said:
You have 30 days from the date you purchased the phone to apply for insurance. But FYI, if you dont have it now, dont add it then make a claim the next day. You need to wait at least a few weeks, or they will deny your claim.
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That's the exactly point I was trying to make.
well there's a couple of things going on here
1) Yes, there is a $100 deductible if you have insurance. A couple of weeks ago it would've been fixed free of charge but, Sprint did a "revision" to the new TEP policy and they're no longer covered
2) It's about the same to fix the screen yourself and to have it replaced through insurance with deductible, give or take a couple of dollars.
3) You can add insurance after 30 days if you speak to a cool rep, and make the claim within days, again if you speak to a cool rep.
4) That sucks!!

Will be able to trade for an EVO 3D?

So guys with the EVO 3D coming out soon, will sprint let us trade our EVOs in? If they do let us, how much would it approx. cost?
I heard they would do and even swap AND give you $50 for your trouble!
Well in theory yes, but it it supposed to be around june/july so I don't know when your upgrade would expire.
Well until this, I will keep the unrooting threads handy before i trade in :]
Does anyone have solid reports?
No, there won't be any trade in. Just the usual upgrade stuff if you're eligible. They do have a program where you can sell your phone back to them, but they don't pay well.
Nothing special for the Evo itself.
They'll be happy to let you trade in your smartphone per their recycling program for $15. Haha.
Why not?^^,you can do that!
Oh man, i was looking forward to trading it in.
bkrodgers said:
No, there won't be any trade in.
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That sucks, I guess I'll give it to my sister so she can get off of her crappy palm pre.
All ya gotta do is throw your evo in the toilet and call them up, pay them the 100(assuming you have it), then when they ask what phone you would like to replace your evo say the 3d and I think you'll have to pay the difference in the phones but this rate it would save you 2-3 hundred dollars.
crimeslunk said:
All ya gotta do is throw your evo in the toilet and call them up, pay them the 100(assuming you have it), then when they ask what phone you would like to replace your evo say the 3d and I think you'll have to pay the difference in the phones but this rate it would save you 2-3 hundred dollars.
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I didn't opt in for the insurance plan. :/
Sent from my PC36100 using XDA Premium App
Why would you not get $7 insurance on a $500 dollar phone? That seems silly. Not trying to talk trash, just wondering why
metalfan78 said:
Why would you not get $7 insurance on a $500 dollar phone? That seems silly. Not trying to talk trash, just wondering why
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Because I never break anything, and i know how to avoid danger when the phone is not in my hands.
locoboi187 said:
Because I never break anything, and i know how to avoid danger when the phone is not in my hands.
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But what about things you cannot account for? What if someone stole it in public? Are you telling me you never take your phone out in public? Careful as you may be, someone could always be walking by, and of course you wouldn't think anything of it because there are humans that live on this planet, snatch your phone, and run away. Hell, these days, he could have his friend waiting for him in a car to take him away and you'll never see your precious phone again.
As for loss, you never forget anything? Ever?
And damage, you never ever make mistakes? Ever?
Apparently, you are perfect and my arguments are null. My apologies.
All kidding aside, it's best to plan for the unexpected, and save yourself several hundred dollars. You'd have paid about $70 at this point for insurance on it, $100 for the replacement. $170 vs $500. I think the choice is obvious.
EDIT: That was a little harsh and rude. My bad.
crimeslunk said:
All ya gotta do is throw your evo in the toilet and call them up, pay them the 100(assuming you have it), then when they ask what phone you would like to replace your evo say the 3d and I think you'll have to pay the difference in the phones but this rate it would save you 2-3 hundred dollars.
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I'm nearly certain you're wrong. They'll send you a refurb'd evo, nothing else.
Oh, and what you're suggesting is fraud.
bkrodgers said:
I'm nearly certain you're wrong. They'll send you a refurb'd evo, nothing else.
Oh, and what you're suggesting is fraud.
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Click to collapse
Yeah, they'll certainly stand by that "equal or lesser value" clause that I'm sure is in the contract somewhere (I didn't read it!), regardless of the money you'll fork over to "pay the difference." As far as Asurion is concerned, you have a contract with them regarding an HTC EVO 4G, not an EVO 3D. They will do their best to provide you with the best quality (which they dictate) replacement of the phone you are in a contract with them regarding.
If you want an EVO 3D, you'll be dealing with Sprint, not Asurion.
totalanonymity said:
But what about things you cannot account for? What if someone stole it in public? Are you telling me you never take your phone out in public? Careful as you may be, someone could always be walking by, and of course you wouldn't think anything of it because there are humans that live on this planet, snatch your phone, and run away. Hell, these days, he could have his friend waiting for him in a car to take him away and you'll never see your precious phone again.
As for loss, you never forget anything? Ever?
And damage, you never ever make mistakes? Ever?
Apparently, you are perfect and my arguments are null. My apologies.
All kidding aside, it's best to plan for the unexpected, and save yourself several hundred dollars. You'd have paid about $70 at this point for insurance on it, $100 for the replacement. $170 vs $500. I think the choice is obvious.
EDIT: That was a little harsh and rude. My bad.
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Click to collapse
It's okay, but if my phone was ever jacked i would use seekdroid, or Where's My Droid. Even if they pull the battery, they eventually will boot it. But nothing really ever happens in jersey where i live. Until i head out to the real world, I'll just be a 17 year old private high school boy.
Still pretty risky to not have insurance, it will make sense later in life
i can't imagine Sprint or anyone else giving you as much in trade in as you could get on craigslist...

Help me?

Ok i got an issue sprint wants me to pay 100 dollars cause i cracked my evo's screen..... I was thinking though what if i take it apart and fiddle with the micro usb port to make it not work that way i could use the manufactures warranty? What do yall think cause i reallllyyyyyy dont wanna fork out 100 dollars...
alainater said:
Ok i got an issue sprint wants me to pay 100 dollars cause i cracked my evo's screen..... I was thinking though what if i take it apart and fiddle with the micro usb port to make it not work that way i could use the manufactures warranty? What do yall think cause i reallllyyyyyy dont wanna fork out 100 dollars...
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Well, that's fraud.
But the fact is they can look at the phone and say "that drop that caused the screen to crack caused the usb failure" and it won't be covered.
mattykinsx said:
Well, that's fraud.
But the fact is they can look at the phone and say "that drop that caused the screen to crack caused the usb failure" and it won't be covered.
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Truetrue butttttttt what if i say that the usb port went bad about a month ago and i just cracked the screen yesterday?
lol if you DROPPED YOUR PHONE THEN PAY UP! People like you are the reason why insurance is so high! you screwed up, YOU PAY FOR YOUR MISTAKE! have a good day.
ps. OR YOU CAN SAY, "I WANT TO UPGRADE TO THE EVO 3D!" They will let you trade that phone in even if it is broke because they know they're making a sale. lol.
alainater said:
Truetrue butttttttt what if i say that the usb port went bad about a month ago and i just cracked the screen yesterday?
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Doesn't matter.
runcool said:
lol if you DROPPED YOUR PHONE THEN PAY UP! People like you are the reason why insurance is so high! you screwed up, YOU PAY FOR YOUR MISTAKE! have a good day.
ps. OR YOU CAN SAY, "I WANT TO UPGRADE TO THE EVO 3D!" They will let you trade that phone in even if it is broke because they know they're making a sale. lol.
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well im already pissed because i dropped it January and the screen broke. BUTTTTTTTTTTTTT i didnt have to pay anything they just got me a new one with no fees or anything. The person i talked to said that in January they used the manufacturers warranty to replace the screen and now apparently it's not covered..... Also how would i trade it for an evo 3d!?
They'll just say well why are you just bringing it in now, a month later? Also it'll be SO much more suspicious that it 'hasn't been working for a month' right after they said it'd cost 100$ to get it repaired, and mroe of a fact why didn't you say it was faulty then? Though it'll default to the drop that cracked the screen > broke the usb port > 100$ fix.
Ever heard the phrase "you break it, you buy it"? Guess what, you broke it. Now grow up & buy it.
If you don't want to spend the $100 for a replacement, you can try to fix it yourself. It'll still cost you, but not as much. It doesn't matter what else is wrong with the phone, you're going to have to pay the deductible since the screen is cracked, If you can't afford it, borrow someone's old flip phone or something.
Sent from my PC36100 using Tapatalk
plainjane said:
Ever heard the phrase "you break it, you buy it"? Guess what, you broke it. Now grow up & buy it.
If you don't want to spend the $100 for a replacement, you can try to fix it yourself. It'll still cost you, but not as much. It doesn't matter what else is wrong with the phone, you're going to have to pay the deductible since the screen is cracked, If you can't afford it, borrow someone's old flip phone or something.
Sent from my PC36100 using Tapatalk
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The only reason im *****ing about this is because it was covered in january and i never got a notice saying that is't not covered anymore. In january i walked into a sprint store told them i cracked the screen and they ordered me a new one for free.
alainater said:
The only reason im *****ing about this is because it was covered in january and i never got a notice saying that is't not covered anymore. In january i walked into a sprint store told them i cracked the screen and they ordered me a new one for free.
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It was NOT covered in January, that was a mistake/misinterpretation that was quickly changed back.
I can't wait until those new phones later this year. errrrrr. I want an Evo 3d quad core phone with 9 inch screen. :-D LOL! now back to the subject. lol. You got lucky in january. almost like when you make wild love to a super model *which I do on a daily basis*
mattykinsx said:
It was NOT covered in January, that was a mistake/misinterpretation that was quickly changed back.
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Yeah they said it was covered under the manufacturers warranty and they changed it
Sywped from mah Supasonic!
runcool said:
I can't wait until those new phones later this year. errrrrr. I want an Evo 3d quad core phone with 9 inch screen. :-D LOL! now back to the subject. lol. You got lucky in january. almost like when you make wild love to a super model *which I do on a daily basis*
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Click to collapse
Hahahahahahahahahahahahha
Sywped from mah Supasonic!
When did you buy the phone ? Depending when you did, it was probably under the HTC warranty and that's why they replaced it. Now its under sprints tep and they want you to pay the deductible
Sent from my PC36100 using XDA App
Steven 1 said:
When did you buy the phone ? Depending when you did, it was probably under the HTC warranty and that's why they replaced it. Now its under sprints tep and they want you to pay the deductible
Sent from my PC36100 using XDA App
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Click to collapse
I bought it July 2010. When I called sprint they told me that i'm still under warranty but that the warranty no longer covers screens
Sent from my PC36100 using Tapatalk
No it really was covered in January... it's not now.... no one got a notice of either changes.... The change was originally made in October of last year and they did say... "that a cracked screen was covered" and ALOT of people took advantage of that..... soooooo now the official policy is "Two or less cracks and no more than an inch on either" Official as of today but maybe not tomorrow you dig?
Ohh ya and as for which came first... once the screen is cracked..... no one cares it's just $100 please.
GO INTO A SPRINT STORE AND ASK IF YOU CAN DO AN UPGRADE TO THE EVO3D. ALSO NOTE THAT YOU WOULD LIKE TO TRADE YOUR CURRENT PHONE IN AND GET 100 BUCKS OFF. LOL! 50/50 chance of it working. lol. now if it is a lady, you can always say "I'll pleasure you like no guy before in the back room" you might get it for free. LOL!!!!! but of course that only works if they are black and fat. LMAO!!!!!! oh oh. I mean white and fat. LMAO!
Archalys said:
No it really was covered in January... it's not now.... no one got a notice of either changes.... The change was originally made in October of last year and they did say... "that a cracked screen was covered" and ALOT of people took advantage of that..... soooooo now the official policy is "Two or less cracks and no more than an inch on either" Official as of today but maybe not tomorrow you dig?
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Click to collapse
Ok that actually makes sense haha
runcool said:
GO INTO A SPRINT STORE AND ASK IF YOU CAN DO AN UPGRADE TO THE EVO3D. ALSO NOTE THAT YOU WOULD LIKE TO TRADE YOUR CURRENT PHONE IN AND GET 100 BUCKS OFF. LOL! 50/50 chance of it working. lol. now if it is a lady, you can always say "I'll pleasure you like no guy before in the back room" you might get it for free. LOL!!!!! but of course that only works if they are black and fat. LMAO!!!!!! oh oh. I mean white and fat. LMAO!
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Click to collapse
I'll probably just buy a new digitizer. I'm due for an upgrade in may so I'll probably sell my evo in June and get the next evo in June

Bootloader unlock?

So, since Sonic has this javacard that is able to get s-off for us on the HTC One, is anyone still looking at getting bootloader unlock / root / s-off in any other fashion? Or has this line of thinking been dropped all together? As in devs thinking it's not possible? Just curious as I would really like to get it done, but can't, because of my job, be without my phone. If it all comes to that, I will figure a way to get my phone to him. I have not pledged anything as of yet as I was waiting to find out what was going to happen.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
a dev just got enough donations to get the htc one and is going to work on a software exploit. Apparently the new hboot (1.54?) is so far locked down across carriers/ countries so hopefully, there will be plenty of devs working on this in the future.
Though I probably will get impatient and mail mine off in a week...
I personally don't think anyone would start working on this until the 4.3 update is out. With a new update, there could be a new hboot and different exploits.
I am a pretty new dev but I have not abandoned finding an exploit. Be patient, we will find one eventually.
I was just concerned that it had kinda fallen to the wayside since there is currently another way to get s-off. I hadn't seen anything in the last few days about finding a software exploit and it got me thinking about it. I never made a pledge in that thread due to that line of thinking. Figured if someone gets us root / unlocked I would send to them directly.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Inane65 said:
I was just concerned that it had kinda fallen to the wayside since there is currently another way to get s-off. I hadn't seen anything in the last few days about finding a software exploit and it got me thinking about it. I never made a pledge in that thread due to that line of thinking. Figured if someone gets us root / unlocked I would send to them directly.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
This is true, but the bounty still re-mains for whomever cracks the code.
If you pledged and then did S-OFF with Sonic, your pledge still counts, and I feel most members will honor their word.
So one would hope anyway.
Just because none is posting about their progress doesn't mean it isn't being attended to. There is a lot of talent poking at it. It'll happen.
Sent from my ADR6425LVW using XDA Premium 4 mobile app
Daswolven said:
Just because none is posting about their progress doesn't mean it isn't being attended to. There is a lot of talent poking at it. It'll happen.
Sent from my ADR6425LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
very true, take a look at older devices for example, some took up to 6 months..
you can send the phone to sonic or play the waiting game.
I am sending to Sonic personally. Got a nice box with some good bubble wrap and feel comfortable enough that it will hopefully not get lost and or stolen.
no risk no reward.
andybones said:
very true, take a look at older devices for example, some took up to 6 months..
you can send the phone to sonic or play the waiting game.
I am sending to Sonic personally. Got a nice box with some good bubble wrap and feel comfortable enough that it will hopefully not get lost and or stolen.
no risk no reward.
Click to expand...
Click to collapse
I was heartbroken to send my new toy out so soon but it will be back today!
Probably worth it in the end.
GrayTheWolf said:
I was heartbroken to send my new toy out so soon but it will be back today!
Probably worth it in the end.
Click to expand...
Click to collapse
I think it will be, I am a bit weary sending my $600 phone without insurance from NY to CO, but still worth it for me.
(does the $15 include the $600 insurance for the phone when he ships it back? or if it's lost or stolen on way back to you, what happens?)
I was hoping I could get my phone out today, but it looks like business calls again and can't be without it.
I am HTC Dev unlocked so I am not in NEED necessarily of S-OFF, just would like to have it to poke around.
I am going to lay low let those who really need it, the ones who got stuck not being able to do HTC Dev, then if credits are still there I will send it out. No need for me to be greedy and use a credit when it's not needed, yet anyway, I really want S-OFF, but I think others deserve it first since I am already rooted.
andybones said:
I think it will be, I am a bit weary sending my $600 phone without insurance from NY to CO, but still worth it for me.
(does the $15 include the $600 insurance for the phone when he ships it back? or if it's lost or stolen on way back to you, what happens?)
I was hoping I could get my phone out today, but it looks like business calls again and can't be without it.
I am HTC Dev unlocked so I am not in NEED necessarily of S-OFF, just would like to have it to poke around.
I am going to lay low let those who really need it, the ones who got stuck not being able to do HTC Dev, then if credits are still there I will send it out. No need for me to be greedy and use a credit when it's not needed, yet anyway, I really want S-OFF, but I think others deserve it first since I am already rooted.
Click to expand...
Click to collapse
Insurance is included on the way back. I shipped mine for $16, 2-day shipping with insurance.
GrayTheWolf said:
Insurance is included on the way back. I shipped mine for $16, 2-day shipping with insurance.
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Click to collapse
how much insurance did you put on the phone, also how does it work do you need a receipt to prove that the item is worth that much, do you just pay for insurance, also how much insurance did you get for the $16?
andybones said:
how much insurance did you put on the phone, also how does it work do you need a receipt to prove that the item is worth that much, do you just pay for insurance, also how much insurance did you get for the $16?
Click to expand...
Click to collapse
Got $650 of insurance for like $6.75.

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