Touchscreen Digitizer Issues? - Verizon Droid Incredible 2

So lately I've been having problems with my DI2. Occasionally, when I unlock, it appears to receive what it thinks is a touch at a lower portion, usually around the middle of the lower portion, of the screen, and this results in things like Home being activated, or the app drawer. This will happen even if no part of my hand is near the bottom of the phone (front, back, and sides).
More recently, it has become and indication of random touching on lower parts of the screen. I've had it completely freak out and type random stuff in input fields. When it gets really bad, the touchscreen stops responding, but I can lock and unlock to get it back, usually.
This has made typing in portrait mode quite difficult, and it's becoming very annoying.
Is my touchscreen digitizer failing, or is it possible there's some sensitivity adjustment I can make? Is it possible it's related to static or something and I can use a cleaning solution or something to correct it?
I really want to avoid paying a lot to fix this issue. I've already seen places where I can buy a replacement digitizer if that is needed, but it's not cheap. I'm really hoping this phone will hold out a lot longer than it is right now as it's been an otherwise good phone.

You may want to try recalibrating your screen.
Go to Settings > Language & keyboard > Touch Input > Text input > Calibration tool.

klabit87 said:
You may want to try recalibrating your screen.
Go to Settings > Language & keyboard > Touch Input > Text input > Calibration tool.
Click to expand...
Click to collapse
i think this only calibrates the keyboard. there is an .apk around somewhere that will calibrate the touch screen, some roms have it built into the settings.

andybones said:
i think this only calibrates the keyboard. there is an .apk around somewhere that will calibrate the touch screen, some roms have it built into the settings.
Click to expand...
Click to collapse
oh ok. gotcha. Makes sense

I'll see what I can find.

nimdae said:
I'll see what I can find.
Click to expand...
Click to collapse
If not just unroot and send it to vzw
Sent from my Incredible 2 using xda premium

Well, I'm not having much hope with calibration apps. This looks like a very device specific thing, which is understandable. Besides, it doesn't really feel like a calibration issue. When it's not going haywire, touch accuracy seems fine.
I'm not really keen on going for a replacement. Besides, my physical modifications (antenna improvement, improved access to power button, etc) may prevent that
If I can't find a cheap/free solution, I'll just jump on replacing the digitizer. This is not a task that bothers me, was just hoping someone came across this issue and found a better solution.

Harbor Freight has the hot air blower for $12.00.

This may be a dumb question but i didn't see you mention it. Did you try a factory reset? Perhaps you have an app or something conflicting with screen response somewhere in there.
Sent from my Incredible 2 using Tapatalk

I seem to have dead spots once in a while on my touchscreen. Doesnt really effect day to day usage but can be annoying when trying to click something. Like a link on a webpage, sometimes I will have to scroll up or down to move the link before Im able to click it.. spot seems to be centrally located but has happened in a few places.

MJL99 said:
This may be a dumb question but i didn't see you mention it. Did you try a factory reset? Perhaps you have an app or something conflicting with screen response somewhere in there.
Sent from my Incredible 2 using Tapatalk
Click to expand...
Click to collapse
Not a dumb question at all. I did not mention it, and it's completely valid. However, I have gone through a couple of full resets since the issue started, and the behavior has persisted.
In fact, I have tried a couple of different firmwares in the time it has started. I had thought maybe a build of CM7 might have caused it, but the ICS builds have the same behavior, as well as a couple other firmwares that I don't remember the name of offhand.

cac2us said:
Harbor Freight has the hot air blower for $12.00.
Click to expand...
Click to collapse
Can you elaborate?

mastamoon said:
I seem to have dead spots once in a while on my touchscreen. Doesnt really effect day to day usage but can be annoying when trying to click something. Like a link on a webpage, sometimes I will have to scroll up or down to move the link before Im able to click it.. spot seems to be centrally located but has happened in a few places.
Click to expand...
Click to collapse
For me, it's not an issue with dead spots. For one thing, the issue is intermittent and in varying degrees of severity. Usually when it happens it's just something at the bottom activates and I can cancel it out and carry on with my session. Occasionally, though, it just goes haywire, as though a palm is resting on it or something is touching random places rapidly.
So far I've been able to kill the haywire behavior by locking the display, wiping it down a bit, unlocking the display, then continuing on. I haven't had to take any more drastic measures than that. It's still annoying in that it can happen while typing a message and I have to go back and clean up the mess it leaves, or it might monkey around with an app.
It seems as though there might be some static buildup or something because it seems worst shortly after taking it out of my pocket. If that's the case, I wonder if I can ground it out, or do something to dissipate it.

nimdae said:
Not a dumb question at all. I did not mention it, and it's completely valid. However, I have gone through a couple of full resets since the issue started, and the behavior has persisted.
In fact, I have tried a couple of different firmwares in the time it has started. I had thought maybe a build of CM7 might have caused it, but the ICS builds have the same behavior, as well as a couple other firmwares that I don't remember the name of offhand.
Click to expand...
Click to collapse
Sorry i didn't notice you mention it anywhere. Fwiw i get lockscreen issues kinda like you describe. i use the slide lock on cm7 and when i go to slide right to unlock, before it gets to the dot the lock releases without me lifting my finger. I know i don't have a dead spot because it only does it on the lockscreen and relocking and waking the screen fixes it. Only happens on cm7 and why i thought it might be an issue like that.
nimdae said:
Can you elaborate?
Click to expand...
Click to collapse
If you need to replace the screen/digitizer you will need to heat up the glue to remove the screen. Normally a heat gun is recommended
Sent from my Incredible 2 using Tapatalk

Bro I just went thru the same thing same week. And I've tried all the suggestion here, in the end it was the digitizer. I call Verizon and explain the problem and they are sending me another Dinc2. It sucks cause now you have to unroot and restore (s on) (which for me was a bit of a *****) to send the phone back , but trust me at some point the entire bottom part of your screen will not respond to touch.. You'll only be able the answer calls from the lock screen and to hang up you'll have to do so thru the pulldown bar. And the biggest problem will be you won't be able to access your key pad. Sorry bro but thoses are the facts....I'm waiting for the replacement as I type this.

MJL99 said:
If you need to replace the screen/digitizer you will need to heat up the glue to remove the screen. Normally a heat gun is recommended
Sent from my Incredible 2 using Tapatalk
Click to expand...
Click to collapse
It's not held in with a normal ribbon cable lock? It would be strange if they used a glue. I've been inside many of these devices in the past going back some 10 years (including at a repair center) and didn't face glued ribbon cables (either solder or ribbon cable lock).

nimdae said:
It's not held in with a normal ribbon cable lock? It would be strange if they used a glue. I've been inside many of these devices in the past going back some 10 years (including at a repair center) and didn't face glued ribbon cables (either solder or ribbon cable lock).
Click to expand...
Click to collapse
They are held in with a ribbon cable lock but the screen and digitizer are glued onto the phone itself, like the metal part that holds all the parts

So I wasn't able to find a software solution. Not sure what's causing it, but it's causing some unwanted issues (hang up call and it immediately calls someone else based on a false touch). I ordered the parts I need and will report if this fixes my problems.

nimdae said:
So I wasn't able to find a software solution. Not sure what's causing it, but it's causing some unwanted issues (hang up call and it immediately calls someone else based on a false touch). I ordered the parts I need and will report if this fixes my problems.
Click to expand...
Click to collapse
Where did you order from, how much did you pay?
Be sure to watch both of those vids on utube.
I live where the relative humidity is around 15% most of the time.
Still I notice that when I pull my phone out of my pocket, it has moisture all over the back where it was pressing against my leg.
I found putting it in a soft cover pouch keeps most of that under control.
Just for the heck of it , try putting the phone in a jar of un cooked rice for a few hrs.
Battery and cards removed, jar sealed tight.
If you have another phone to transfer your calls to that would be better.
If you are like me and your skin oil transfers to your phone allot, use a fine tooth brush around the area where the screen meets the housing.
Avoid pushing any debris further into the unit. Use brisk outward strokes.
If none of that produces any favorable results, look for a hot air gun or a blow dryer.
Keep us updated...

cac2us said:
Where did you order from, how much did you pay?
Be sure to watch both of those vids on utube.
I live where the relative humidity is around 15% most of the time.
Still I notice that when I pull my phone out of my pocket, it has moisture all over the back where it was pressing against my leg.
I found putting it in a soft cover pouch keeps most of that under control.
Just for the heck of it , try putting the phone in a jar of un cooked rice for a few hrs.
Battery and cards removed, jar sealed tight.
If you have another phone to transfer your calls to that would be better.
If you are like me and your skin oil transfers to your phone allot, use a fine tooth brush around the area where the screen meets the housing.
Avoid pushing any debris further into the unit. Use brisk outward strokes.
If none of that produces any favorable results, look for a hot air gun or a blow dryer.
Keep us updated...
Click to expand...
Click to collapse
I've worked in microelectronics in the past and know quite a bit about moisture control, static control, etc. I had to help manage a sizable clean room at one point.
Unfortunately it's possible that my digitizer is just flawed and the flaws are just now coming out. I don't think it's moisture, but rather most likely electrostatic. I live in a rather dry place.
I normally would not use a screen protector, but I might consider it now as it might add an extra layer of insulation from static in my pocket.
The digitizer I found was from a seller on Amazon. For all of the parts needed (I don't have the tools for properly working on this device), including the small double sided tape, I spent around $32.
The double sided tape comes in a big roll so if anyone else needs to do this kind of repair, I will ship the remaining tape for the cost of shipping (this should save you about $5).

Related

[Q] Broken vibrator?

Is there any conceivable software-related issue that could cause the Epic's vibrator to quit working, and continue to not work after it was wiped (both data & cache), then ultimately reflashed to SPH-D700-EB13-8Gb-REL.tar.md5 using Odin? Or can I safely assume that if it still won't vibrate at all, there's probably a mechanical failure with the vibrator itself? I've already checked to make sure the vibrator and haptic feedback is enabled in settings, and also tried z-DeviceTest (it reported that the vibrator was "OK", but tapping the button did nothing).
For what it's worth, the last time I remember the vibrator working, I remember the phone was in my pocket, something triggered vibration, and it literally wouldn't stop vibrating until I pulled out the battery (I'd say it was probably vibrating nonstop for about 2-3 minutes). I can't say with 100% certainty (because I didn't really notice at the time), but I don't think the vibrator has ever worked since then. I have a hunch the vibrator's motor might have gotten burned out (though why it would have worked up to the point when I pulled the battery, but never worked again, is somewhat of a mystery).
Oh! Every woman's nightmare!
Sounds like your vibes are gone. If you did that test and it said it was good but you still did not feel it, then it is definitely locked up. The load in the electrical circuit showed good but the vibrator it self must be jammed up. Was there a dropped phone incident that might have caused a small piece of plastic to lodge in there?
Give it a good wallop > if no workie > sprint repair center
Sent from Bonsai 7.1.3.1
Top Nurse said:
Give it a good wallop > if no workie > sprint repair center
Sent from Bonsai 7.1.3.1
Click to expand...
Click to collapse
Do you do that to fix your phone and your ... well nm
jdelano said:
Do you do that to fix your phone and your ... well nm
Click to expand...
Click to collapse
Sometimes a good whack on electronic stuff works. Learned that on the tube tv's.
Sent from Bonsai 7.1.3.1
kennyglass123 said:
Oh! Every woman's nightmare!
Click to expand...
Click to collapse
Dang you beat me to it
Top Nurse said:
Sometimes a good whack on electronic stuff works. Learned that on the tube tv's.
Sent from Bonsai 7.1.3.1
Click to expand...
Click to collapse
I agree, sometime a good wack can do it - sometime the small vibrator piston can get stuck - they are so small that you may have to unstick it and a good wack will sometime jar it lose.
Although if you can open up the case where you can see it, it can be unstuck with a smaller wack.
This is no joke, as I have worked on a lot of small device eletronicss and mechanical vibrators can get stuck - funny for the dirty minds, but true. I am sure if you take it to a Sprint repair center, they can open the case and unstick the piston, and if they have the part they can fix it - worst case is to replace rather than repair, which means a longer wait unless they have one in stock.
How big of a disassembly job is involved with getting at the piston to try and un-stick it? As in, is it a fairly safe matter of removing a few screws and gently prying off a plastic shell, or are we talking about hardcore disassembly where my ability to put it back together again is likely to become a serious question?
Does anybody know the official part number if it had to be replaced?
Also, is the Epic's vibrator a conventional motor with unbalanced load, or did they actually go with something more exotic, like a linear induction motor to enable them to get more 'throw' across a wider area in less space?

Xperia plays touchscreen

hey there guys and girls,
This is my first post and was just wondering about my xperia plays touchscreen. I bought it almost a year ago and since i got it the problem has been occuring. Its not major dont get me wrong but it can be really annoying when i am texting my frineds. What happens is that i will press a letter then it will just decide to press a bunch if other letters next to them. Also the keyboard will randomly go down so ill end up clicking send and completely wasting a text.
Any help would be great... Thanks xD
Large fingers? lets hope its not a digitizer problem but you did state its been happening since you got the phone. the xperia play does seem to me to be more sensitive to the amount of pressure needed or not needed; or is it just me?
Got used to using swype keyboard on my sgs and haven't used the stock keyboard on the play.
you could try to clear data for the keyboard Settings>Applications>Manage Applications>All>"keyboard"
maybe another keyboard will solve your problem entirely, there are plenty of them on the market/store.
this is just one as there are many
https://play.google.com/store/apps/...xLDEsImNvbS52bGx3cC5pbnB1dG1ldGhvZC5sYXRpbiJd
edit: forgot to mention, if you install this or any other input method you will first need to enable it in Settings>Language & keyboard>"keyboard"
just tick the box next to the keyboard and it will give you a prompt; read>OK
then say in messaging just press and hold on the text input field and select input method>select keyboard you want to use
also, when your keyboard disappears for whatever reason or doesn't show when needed you can press and hold the menu button for a few seconds to bring your keyboard up or make it go away.
I pulled off the screen protector and that seemed to fix it for me.
i've been having the exact same problem, it seems to occur mostly when my phone is charging or when it's too warm. Didn't bother sending it back though, but yes, it can be verry annoying when trying to text
Don't worry, its a standard Sony Ericsson issue. Usually occurs when the device overheats.
Reboot or look into ROM flashing and the problem will be resolved
Sent from my Xperia Play using xda premium
Mine does that when there's moisture on the screen, or when plugged into the charger. I've found typing to be much less annoying in wet conditions when using Swype.
Dry off your screen often enough and it should help. Removing the anti-shatter film (which is next to useless anyway) also makes a difference.
Sent from a parallel universe
Welcome to XDA!
Try solutions posted above.
If You ever need to test any piece of hardware on your phone, try accesing serice menu by typing this code in Dialler:
*#*#7378423#*#*
From there You can access Service tests menu and test Your Touch Screen/Earphone/Display just to mention a few.
Also screen protector isn't any good for me, standard keyboard is too small and stock firmware is to laggy to type messages. Solution is easy if You are ready to give your phone a boost by flashing it as mentioned by someone else above.
Wow, there is a great amount of different anwsers
I remember that someone on these forums said that Xplay has problems with multitouch regonizing (or something)
Basicly, the touch points wont reset unless you do something (i dont remember what)
Personaly, i just press powerbutto to "shut down" my screen, press main menu butto and open the lock, its all back to normal
EDIT: wait few seconds (like 5 or so) before you reopen the screen
i'm having a similiar problem, i charged my phone with 5v a couple times, so the last week, the touchscreen doesn't work. sometimes it does, it has been abit tricky. it like works sometimes, with an effort of constantly mashing the screen (with swipes and presses), but the last 24 hours, it's been practically dead. every other part of the phone works, like LED, pad controls, speaker, etc etc, just touchscreen is dead... any solution, methods?
Maison Looi said:
i'm having a similiar problem, i charged my phone with 5v a couple times, so the last week, the touchscreen doesn't work. sometimes it does, it has been abit tricky. it like works sometimes, with an effort of constantly mashing the screen (with swipes and presses), but the last 24 hours, it's been practically dead. every other part of the phone works, like LED, pad controls, speaker, etc etc, just touchscreen is dead... any solution, methods?
Click to expand...
Click to collapse
Broken digitizer maybe?
Sent from a parallel universe
captain67 said:
Broken digitizer maybe?
Sent from a parallel universe
Click to expand...
Click to collapse
how would one go about fixing this?
captain67 said:
Broken digitizer maybe?
Sent from a parallel universe
Click to expand...
Click to collapse
if so, replacement is easy right?
same time is, sometimes it's been working and sometimes not...
bigcez74 said:
how would one go about fixing this?
Click to expand...
Click to collapse
Honestly, I have no idea. I just know that the digitizer is what makes the touch screen work, and that there have been xda users buying them for replacement parts before.
Sent from Asgard
I have been getting this problem when coming in from outside. I can hold my finger about 1cm above the touchscreen and it will type random letters as well. Seems to be affected worse in bottom left hand corner for me. It settles back down after a while of being indoors. Its really weird though.
Sent from my R800i using Tapatalk
simacca said:
I have been getting this problem when coming in from outside. I can hold my finger about 1cm above the touchscreen and it will type random letters as well. Seems to be affected worse in bottom left hand corner for me. It settles back down after a while of being indoors. Its really weird though.
Sent from my R800i using Tapatalk
Click to expand...
Click to collapse
That's because the difference in temperature and humidity causes condensation to gather on the screen, temporarily. Capacitive touch screens work by conducting electricity, and moisture is conductive.
Sent from Asgard
captain67 said:
That's because the difference in temperature and humidity causes condensation to gather on the screen, temporarily. Capacitive touch screens work by conducting electricity, and moisture is conductive.
Sent from Asgard
Click to expand...
Click to collapse
Ahh, I see. That makes sense. I took the factory installed screen protector today as well. I'm hoping this will help too.
Sent from my R800i using Tapatalk

Weird touch screen.

Its been some days, I'm experiencing this weird touch screen problem.
My DZ touch screen doesn't respond properly.
For example:
If i see an image and slide just one finger up and down then it would zoom in and out. And then the whole screen becomes unresponsive.
It seems as if, its touched by itself. Even the softkeys would go numb. Only the haptic feedback of my search button works at that moment.
But the trackpad works perfectly.
But, If i lock and unlock the screen using power buttons, it would work properly for some few moment and then again the problem repeats.
At present I'm repeating this process of locking and unlocking screen to use my phone.
One even worst weird thing is that, if the device is connected to a charger and kept on the table or floor. This problem doesn't occur.
I have done system format, restored my nandroids and even changed Roms. The problem still exists.
Please note, i don't use any Casing or covers that would press the device hard for malfunctioning of screen. I have even removed and replaced my screen guard.
I'm sure, its not a software issue.
And even i dont think its a strip issue, because i dont use my physical keyboard always.
Can anyone say what hardware issue it might be..?
Or what i need to do? I'm really out of options.
Do i have to replace my whole screen or the digitizer..?
Thanks...
Thats no fun,
As you stated it's more than likely a hardware fault, the two most likely culprits would be the digitizer or the main flex cable
Which would be this and this
both relatively easy to replace depending on your experience
in 4.x and up ROMs check the developers setting to show touch or use apps like
z device test
or
yet another multitouch test
these wont help you fix the issue but may show you where the bad points are on the screen
best of luck
I know the problematic spot. Its near Search softkey. Even Yet another multi-touch test would stuck at that spot....
As you can see in the image, that i'm not holding anywhere, still it shows that somewhere around Search softkey its touched by itself.
In second image, If i move my fingers around, it would show the other touch responds, but if i slide near search, it would go and stuck there itself.
So, i guess i would first go with the flex cable.
In actuality I'm leaning toward the digitizer in your case, but its possible to be either.
And if you have a spare phone it may be worth disassembling even without buying anything. On a G1 I once fixed a similar issue just taking out the digitizer and cleaning the contacts on the ribbon and the edges of it as well, when I put it back it worked like new. I think some dust may have gotten into the edges but it may be worth a shot before buying anything... But could make matters worse so if you don't have a spare, buy parts first
Best of luck
Sent from my Nexus 7 using XDA Premium 4 mobile app
I guess i should try disassembling and clean it first. If it still persists then i would go for digitizer.
And thanks for giving a hope.
Thanks...

Screen Rotation Not Working

I was having this problem before a little and I would just do a simple reboot. However, this morning my clumsy niece dropped my tablet on the floor Now the rotation is not working at all.
I've seen videos which lead me to believe that the issue is due to a loose ME571k cable. I have tried fastening it. I inadvertently took it out and reconnected it. I've tried to fasten it the best I can. The touch screen works. However, orientation is dead.
There was a program mentioned called "Test My Android" and none of the sensor calibrators show any sign of life.
This is driving me crazy. I don't know what to do. Maybe it is loose and I just have to keep on messing with it but it's stressful.
Any advice?
ev1lchris said:
Maybe it is loose...
Click to expand...
Click to collapse
Yes it is - for sure. The 'rotation' sensor is a tiny chip which is unlikely to be damaged by a drop.
re-seat the cable on both ends
spray the contacts of the cable with Electronic Cleaner if possible
apply a layer of thick tape over the cable's motherboard connector, so the back cover will deliver extra pressure on it
Let us know...
Hello, I followed the steps of next video and my screen rotation has fixed
https://youtu.be/cOnccu6Nbl0
Hope it helps you!
Sent from my Nexus 7 using Tapatalk
It seems no matter how many times or how snugly I set the cable in that the screen rotation still does not work.
I'm using an app for rotation now. It works but it drives me crazy.

Strange Lg G3 (D855) issue

Hi all,
Firstly apologies for the long post but I feel the more information I can supply the better diagnosis might be made.
I was recently given an LG G3 D855 16GB/2GB phone which has a very intermittent issue of rebooting and throwing a blue screen, notably it seems after I run any app updates. I have so far done the following to try to fix it:
1: I managed to get it working long enough to get all my friend's pics and movies etc off, then performed a factory reset using vol down and power button. Phone booted up fine, I could proceed through the setup options. Took it to work and using LG PC suite upgraded to Marshmallow. No issues.
2: Updated two apps from Playstore, rebooted and got a blue screen and reboot, but eventually it came right again and I was able to use it for a while.
3: Ran another update from Playstore and got a blue screen before the update was even installed. Left it alone for about an hour with the battery out then booted up and did a factory reset again with back buttons. All good, ran through setup no issues.
4: After using it for a few days I decide to try to update again, and again blue screen and reboot. This time did not come right even after leaving it.
5: Downloaded KitKat TOT and DLL files for my specific area or zone, South Africa, and managed to get the phone into download mode then used LG Flash Tool v 1.8.1.1023 to install ROM from TOT file. All went well. No issues at all.
6: Used for about a week then upgrade to Lollipop via LG PC Suite. Again, no issues whatsoever.
7: Next day decide to do updates, updates went fine until I rebooted then blue screen, followed by green screen with the demigod kernel crash message and reboot. However, I just left it to do its reboots and after about 5 or 6 times it booted up and stayed running.
8: This past Monday I upgraded to Marshmallow using LG PC suite, no issues whatsoever.
9: Yesterday I ran one update and rebooted, blue screen and rebooting. Took battery out and left it for about an hour again, put battery back in and did factory reset using back buttons.
10: As of right now phone is functioning perfectly again.
I must mention the following:
1: I can install any app that gets wiped when doing a factory rest, like WhatsApp, Nine Email, GBoard etc with no issue whatsoever.
2: The battery is fine as far as I can tell, it lasts about 3/4 of the day under normal to heavy usage and is not swollen at all.
3: The Phone NEVER gets hot at the back, even when rebooting constantly or throwing a blue screen.
4: As far as I know it has not been dropped.
5: It is protected by the LG QuickCircle case with QI charging back.
My question after all this is, could this be a hardware (Motherboard) issue or is it software somehow? I really like this phone when its working correctly so would love to be able to use it with no worries.
Any guidance at all from the wonderful smart people here at XDA will be highly appreciated!
Thank you for your time and patience!
Blue screen is, I think related to SSD losing some contact with motherboard. You need to open the device, get the motherboard out and put 0.5 mm thermal pad on the SSD (under the EMI shield) and put the shield back. Then take a 1mm thermal pad, or 0.5 depending on your preference but I highly recommend a 1mm one to reduce the risk of running into screen fading issue, and put it on the RAM chip. Put everything together and screw the upper screws tight so that pressure is made to the chips.
You can also apply heat to the chip beforehand, while applying some pressure. In that case, I recommend you to put something on the other side, on the RAM chip so that on both chips pressure is made while the heat is being applied. You can use hair dryer but shield the rest of the boad with some aluminum foil. Try only the thermal pads first tho.
more info: https://forum.xda-developers.com/lg-g3/general/g3-hardware-problems-solved-bsod-screen-t3597086
xfim said:
Blue screen is, I think related to SSD losing some contact with motherboard. You need to open the device, get the motherboard out and put 0.5 mm thermal pad on the SSD (under the EMI shield) and put the shield back. Then take a 1mm thermal pad, or 0.5 depending on your preference but I highly recommend a 1mm one to reduce the risk of running into screen fading issue, and put it on the RAM chip. Put everything together and screw the upper screws tight so that pressure is made to the chips.
You can also apply heat to the chip beforehand, while applying some pressure. In that case, I recommend you to put something on the other side, on the RAM chip so that on both chips pressure is made while the heat is being applied. You can use hair dryer but shield the rest of the boad with some aluminum foil. Try only the thermal pads first tho.
more info: https://forum.xda-developers.com/lg-g3/general/g3-hardware-problems-solved-bsod-screen-t3597086
Click to expand...
Click to collapse
Hi and thank you for your reply. I hear what you are saying about the SSD but my question is why only very erratically and why only when I do updates? The phone works flawlessly with calls, watching movies, doing email, using WhatApp. The ONLY time I have issues that I can ascertain is when I do updates.
marcd2015 said:
Hi and thank you for your reply. I hear what you are saying about the SSD but my question is why only very erratically and why only when I do updates? The phone works flawlessly with calls, watching movies, doing email, using WhatApp. The ONLY time I have issues that I can ascertain is when I do updates.
Click to expand...
Click to collapse
I suppose because updates require a lot of storage I/O so it heats up more and that causes the solder to expand enough to trigger the cracked connection to do its job lol. It also heats up the CPU more than updating system over PC. Thermal pads are cheap. You can, however use aluminum foil just for the test but thermal pads are safer to use.
xfim said:
I suppose because updates require a lot of storage I/O so it heats up more and that causes the solder to expand enough to trigger the cracked connection to do its job lol. It also heats up the CPU more than updating system over PC. Thermal pads are cheap. You can, however use aluminum foil just for the test but thermal pads are safer to use.
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Hi and thanks again for your reply. Well, I can tell you that it is getting worse, I had random reboots and one or two blue screens for no reason, other than just normal usage. I went to the link you provided but the links in that original post to the images no longer work, however I did find the images so just need to ask, what you refer to as the SSD is that the Sandisk 16GB SDIN9DW4 memory as in the image attached?
That is correct. It is an emmc 5.0 spec. Remember to put pressure on both sides of the board (on ssd and ram)
xfim said:
That is correct. It is an emmc 5.0 spec. Remember to put pressure on both sides of the board (on ssd and ram)
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Thanks will do. Now to try to find thermal pads here in South Africa!!! LOL
marcd2015 said:
Thanks will do. Now to try to find thermal pads here in South Africa!!! LOL
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You can try with something else just to test if it works haha. Then you can search for thermal pads. You should be able to find them in a computer shop.
xfim said:
You can try with something else just to test if it works haha. Then you can search for thermal pads. You should be able to find them in a computer shop.
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Thanks I'm sure I will find somewhere. One more question if I may, do I cut the pad to fit the chip or slightly bigger or what is the best tried size for this repair?
marcd2015 said:
Thanks I'm sure I will find somewhere. One more question if I may, do I cut the pad to fit the chip or slightly bigger or what is the best tried size for this repair?
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Yeah you can cut it in the size of the chip but it doesnt really matter as long as it isnt smaller than the chip. If you have aluminum foil at home you can try with that first. Fold it a few times until it's thick enough. Just put some tape over it in case it touches the motherboard so it doesnt short out.
xfim said:
Yeah you can cut it in the size of the chip but it doesnt really matter as long as it isnt smaller than the chip. If you have aluminum foil at home you can try with that first. Fold it a few times until it's thick enough. Just put some tape over it in case it touches the motherboard so it doesnt short out.
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Thanks but I'll rather just do it once right, so I will hunt for the thermal pads. I'm not wanting to disassemble the phone too many times.
marcd2015 said:
Thanks but I'll rather just do it once right, so I will hunt for the thermal pads. I'm not wanting to disassemble the phone too many times.
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Disassembling the G3 is very easy. Check the guide on youtube and you'll get the motherboard out in less than 5 minutes. Just be careful with the ribbon cables. You got two on the bottom and two cameras at the top. I recommend you to try doing this before buying thermal pads just in case I was wrong and the issue is something else.
xfim said:
Disassembling the G3 is very easy. Check the guide on youtube and you'll get the motherboard out in less than 5 minutes. Just be careful with the ribbon cables. You got two on the bottom and two cameras at the top. I recommend you to try doing this before buying thermal pads just in case I was wrong and the issue is something else.
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Will do and thank you for all the help!! I will post an update soon on whether the fix worked!!
Good luck!
xfim said:
Good luck!
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Well it seems there is a deeper issue with this damn phone!! I finally got the thermal pad, Artctic brand, 0.5mm but as soon as i apply the pads to the areas described and tighten up the phone simply refuses to switch on at all!!!. If I remove all screws from the upper frame and then try to switch on it does and blue screens immediately. So I'm thinking I just need to suck it up and get a new motherboard.
Thanks to all for the help with this!
EDIT:
Seems I had to leave it for a while, as it is now switched on and booted up no problem, with pads in place and screwed down. Minor issue now is it won't read the SIM card but I have also found a fix for that. Right now I'm running updates and so far all good, no blue screen yet. Will post back on Monday after I've used it for a bit.
marcd2015 said:
Well it seems there is a deeper issue with this damn phone!! I finally got the thermal pad, Artctic brand, 0.5mm but as soon as i apply the pads to the areas described and tighten up the phone simply refuses to switch on at all!!!. If I remove all screws from the upper frame and then try to switch on it does and blue screens immediately. So I'm thinking I just need to suck it up and get a new motherboard.
Thanks to all for the help with this!
EDIT:
Seems I had to leave it for a while, as it is now switched on and booted up no problem, with pads in place and screwed down. Minor issue now is it won't read the SIM card but I have also found a fix for that. Right now I'm running updates and so far all good, no blue screen yet. Will post back on Monday after I've used it for a bit.
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If the pads dont work well enough, you can take the motherboard out, remove the metal shields and take some hard flat metal pieces that you can put on both ssd and ram (big enough to cover them), then put some aluminum foil big enough to cover the motherboard (to protect the rest of the board from heat) and take something like pliers to put pressure on both of the metal pieces (aim for the middle of chips). Then take a candle and concentrate heat on both chips. Switch sides every now and then for about 5 minutes. This is how I fixed both reboot and screen fading problem atleast temporarily.
xfim said:
If the pads dont work well enough, you can take the motherboard out, remove the metal shields and take some hard flat metal pieces that you can put on both ssd and ram (big enough to cover them), then put some aluminum foil big enough to cover the motherboard (to protect the rest of the board from heat) and take something like pliers to put pressure on both of the metal pieces (aim for the middle of chips). Then take a candle and concentrate heat on both chips. Switch sides every now and then for about 5 minutes. This is how I fixed both reboot and screen fading problem atleast temporarily.
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Hi, thanks for the reply. No, the pads are working fine, so far, just that I had to loosen the lower screw on the volume/power panel in order to get the SIM card to read. But otherwise so far so good
marcd2015 said:
Hi, thanks for the reply. No, the pads are working fine, so far, just that I had to loosen the lower screw on the volume/power panel in order to get the SIM card to read. But otherwise so far so good
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Good to hear!
xfim said:
Good to hear!
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Hi I would just like to post an update to this,. After much battling I have finally managed to get a working phone that seems stable so far after 4 days. I'm using a 0.5mm pad on either side as the phone simply will not switch on with a 1mm pad on the screen side. Also, I had to screw down the screw I loosened at the bottom of the volume rocker/power assembly, the SIM card is still working however the SD card no longer reads but that's not a serious issue as the phone has 16GB onboard and I'm not using it for major games or movies or anything like that, purely for work email, calls/SMS, WhatsApp.
So here's hoping it will now continue to work and i will post here regularly with any updates and/or issues if that's acceptable to the moderators.
Bare in mind, all of these fixes are not permanent, for a permanent one you need a new MOBO

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