I am REALLY unhappy with this phone. Aside from the poor signal and other issues well known to the Nexus, I now have a phone that has a charging problem. Sometimes when I plug the phone in, it does not recognize that it is plugged in and will not charge. This is not an issue in itself, because if I unplug and plug back in a few times it will eventually charge. The big problem is when it is NOT plugged in. The phone will often switch between charging and not charging on the battery indicator.... even though it is NOT plugged in.
I read up on this and found that... shocker.. this is just one more issue plaguing Nexus owners. The real problem for me is that everytime the phone switches from thinking it is charging to not charging, about every two seconds mostly, the screen comes on. This results in the screen constantly going on an off and the battery draining extremely fast. It is 8:17 am, and I unplugged the phone at 6:40 this morning. In less than an hour and a half, the battery has fallen to 38% and I have not used the phone at all today. It is sitting on my desk, flashing like a disco club.
I have searched but have only found an option to keep the phone ON while charging. Is there an option or app available that will prevent the screen from lighting everytime it thinks I have plugged it in to charge? I am rooted, so any option known would be helpful.
I cannot wait to throw this thing in the garbage, but I am not happy with any of the other options currently available. I like the look of the Galaxy S3 but the Gnex has left a bad taste in my mouth for Samsung... it was my first Samsung phone and I'm not sure if I should judge the product line on all the problems I have had with this phone. I loved the HTC Incredible it just got a little old.
Can anyone help me with this problem... please! It is now at 30% since I typed the last few lines. I can sit and watch this thing draining like a bathtub.
Jim
try changing the usb port on the phone
http://www.ifixit.com/Guide/Repairi...zon-LTE-Micro-USB-Charge-Port-Main-Mic/9641/1
I had this issue caused by water damage quite recently - it was in my pocket during some absolutely unprecedented rain here in the UK, and although it seemed I could charge it without problems, when it was off the charger it'd be confused and flash on and off as you say. I just threw it in some rice and took it out at midnight, problem solved (whether the rice was actually responsible for solving it, I have no idea). Has your phone been used in the rain or anything like that, or been in the pocket of clothes that aren't very 'rainproof' during rain? Could be it.
Is it the charger? I had a bad car charger that did the same thing. If not, I would contact Samsung and see what they can do for you.
Sent from my GSM Galaxy Nexus using Tapatalk 2
I read about the water damage being a possible culprit but I cannot remember it getting wet anytime recently. It is not the charger, it does the same thing with two different chargers and the car charger. It does actually charge, thats not the problem. The problem is when I am away from the charger the screen just comes on all the time and the battery is drained rapidly. It has been having issues for a week or two now but just recently started having the problem when not actually plugged in.
Someone just needs to make an app with an option NOT to turn on the touchscreen when first plugged in.
Jim
calaski8123 said:
I read about the water damage being a possible culprit but I cannot remember it getting wet anytime recently. It is not the charger, it does the same thing with two different chargers and the car charger. It does actually charge, thats not the problem. The problem is when I am away from the charger the screen just comes on all the time and the battery is drained rapidly. It has been having issues for a week or two now but just recently started having the problem when not actually plugged in.
Someone just needs to make an app with an option NOT to turn on the touchscreen when first plugged in.
Jim
Click to expand...
Click to collapse
Have you been able to fix your issue? I've had zero issues with my Galaxy Nexus for months, and now I'm having the same problem you describe. Initially I thought it was the ROM, but last Sunday I noticed that the phone will simply not sleep without being charged. The USB port appeared to be bent downward, so I used a tiny flat head screwdriver to raise the port. This seemed to fix the issue for a few minutes, but then the phone kept waking up. It's murdering my battery, and I'd like to fix this situation. The problem seems to be intermittent, and occasionally it will work for hours at a time. This leads me to believe that the problem could be internal.
I'm wondering if you tried anything else? I don't have a problem replacing the USB port myself because it seems like an easy and cheap fix. I'm not a novice when it comes to repairing phones, but I'd rather not open the device quite yet.
The new part is $8.00 shipped, and the seller is in the US. You can't go wrong. I will report back once I fix the problem.
Not really, the problem just sort of went away a week ago... I'm getting the Galaxy S3 end of October so I'm not going to replace the USB port. I messed around with the usb thing too, bent it with a knife so it wasnt touching anything. I also tried cleaning the contacts and blowing it out with air... not sure if any of these things helped or not. Like I said if I made it worse didnt matter as I'm getting GS3 soon. So for now its working but not sure why or how or how long...
Jim
calaski8123 said:
I am REALLY unhappy with this phone. Aside from the poor signal and other issues well known to the Nexus, I now have a phone that has a charging problem. Sometimes when I plug the phone in, it does not recognize that it is plugged in and will not charge. This is not an issue in itself, because if I unplug and plug back in a few times it will eventually charge. The big problem is when it is NOT plugged in. The phone will often switch between charging and not charging on the battery indicator.... even though it is NOT plugged in.
I read up on this and found that... shocker.. this is just one more issue plaguing Nexus owners. The real problem for me is that everytime the phone switches from thinking it is charging to not charging, about every two seconds mostly, the screen comes on. This results in the screen constantly going on an off and the battery draining extremely fast. It is 8:17 am, and I unplugged the phone at 6:40 this morning. In less than an hour and a half, the battery has fallen to 38% and I have not used the phone at all today. It is sitting on my desk, flashing like a disco club.
I have searched but have only found an option to keep the phone ON while charging. Is there an option or app available that will prevent the screen from lighting everytime it thinks I have plugged it in to charge? I am rooted, so any option known would be helpful.
I cannot wait to throw this thing in the garbage, but I am not happy with any of the other options currently available. I like the look of the Galaxy S3 but the Gnex has left a bad taste in my mouth for Samsung... it was my first Samsung phone and I'm not sure if I should judge the product line on all the problems I have had with this phone. I loved the HTC Incredible it just got a little old.
Can anyone help me with this problem... please! It is now at 30% since I typed the last few lines. I can sit and watch this thing draining like a bathtub.
Jim
Click to expand...
Click to collapse
I've got the exact same issues, it's ruining my battery life. Has anyone found a fix for this yet?
Its a physical problem. You need to replace the charging port, or get new phone like me.
calaski8123 said:
Its a physical problem. You need to replace the charging port, or get new phone like me.
Click to expand...
Click to collapse
@calaski8123 -> how would I replace the charging port? Should I contact samsung/google?? I have the exact same issue being discussed here and its driving me nuts. And I got this phone just a couple months ago so getting a new phone is not a solution...
best,
-Nripesh
If its new I'd take it back under warranty. If not, you can buy the parts on ebay and other sites... Search the Forums here, there are details. You can also search Youtube for a guide. Samsung probably would fix but it would cost much more.
Mine is better, but not sure what fixed it. The battery still doesn't last but half a day so I'm still getting the S3 in week or so.
Jim
Gnex Charging Issue
Hi all! Yes, I am another one of the unfortunate owners of a Gnex with this issue. I wanted to send out a reply to everyone that says to replace the USB charging port. I just had mine replaced, and it did not fix the problem. I have also tried different batteries, and I have read where some people are fixing this by *** gently *** bending the USB connector up ( toward the screen ). That also did not fix my problem. A few days ago I installed AOKP 4.2.1, and that was ineffective as well. I am stumped. My Samsung Fascinate was a very good phone, but the Gnex is really making me wonder if I ever want another Samsung. Has anyone found a solution for this? Unfortunately for me, I bought mine used and don't have the option of returning to Verizon for help. Thanks!
Hi all
My other half has just rung Vodafone to see what's going on with my non-working nexus. They said its on its way back but can not be repaired due to water ingress! I don't believe this for 1 minute, its never seen water or steam!
I have had loads of problems with this phone, soon after I got it the charging port went crazy and it thought it was on charge all the time. They 'repaired' it then when I got it back, it would not switch on. We managed to complain enough to get a replacement phone. Since then The phone sometimes didn't switch on and I had too do the USB + no battery trick to make it come to life again, and the charging port recently started playing up again, saying it was charging when it was not.
On the morning I took the phone in for repair, the battery went flat over night, but would not charge or switch on in the morning even trying the USB trick.
I still have about 12 months left on my contract so I guess they expect to give me back my faulty phone and for me to carry on paying £45 quid a month for nothing, I'm not prepared to do that at all. As an electronic engineer that has worked in customer returns departments before I don't trust Vodafone at all.
Has anyone got any advice for me before I go into the store to try and sort this mess out?
thanks
Hi all
My other half has just rung Vodafone to see what's going on with my non-working nexus. They said its on its way back but can not be repaired due to water ingress! I don't believe this for 1 minute, its never seen water or steam!
I have had loads of problems with this phone, soon after I got it the charging port went crazy and it thought it was on charge all the time. They 'repaired' it then when I got it back, it would not switch on. We managed to complain enough to get a replacement phone. Since then The phone sometimes didn't switch on and I had too do the USB + no battery trick to make it come to life again, and the charging port recently started playing up again, saying it was charging when it was not.
On the morning I took the phone in for repair, the battery went flat over night, but would not charge or switch on in the morning even trying the USB trick.
I still have about 12 months left on my contract so I guess they expect to give me back my faulty phone and for me to carry on paying £45 quid a month for nothing, I'm not prepared to do that at all. As an electronic engineer that has worked in customer returns departments before I don't trust Vodafone at all.
Has anyone got any advice for me before I go into the store to try and sort this mess out?
thanks
As the title says, my device has started doing this for about a week. I can even have a fully charged battery, but if I disconnect the charger, within 5 minutes, my device screen will make some weird glitchy thing and turn off. I've tried multiple ROMs with no dice, so it's a hardware problem. I'm hoping it's just a battery issue, as I can't really afford another device at the moment. Thank you for your time.
have you tried a different charger?,
battery issue an not hardware
I had the same problem. I bought the phone from craigslist an got an awesome deal on it. got it home started playing with it an it kept doin random reboots. after awhile it just wouldnt boot back up unless i took out the battery an reinserted it. However on the charger it worked fine. luckly i had insurance, i went to the sprint store they ran "tests" an determined the phone was bad. Cool im getting a new phone. 3 days later i go to pick up the replacement. They put my old battery in the new phone an low an behold same issue, i went on amazon bought a battery for $10, a samsung oem battery btw,, an the phone is perfect, Hope my insight helps with ur issue
Yesterday morning My Pixel 3 XL suddenly died while in a call. It would not restart.
My day had just started, Pixel 3 XL 128gb fully charged over night, was in a call for about 20 minutes while going down the highway. The phone was in the wireless charger. All of a sudden My Bluetooth switched back to radio I looked down The phone was dead, my call was dropped.
I had about 45 minutes more to travel so while going down the road I attempted to restart; holding power button, holding power and volume down. The phone was not hot, after a while I plugged directly into my rapid charger. The phone wouldn't show any indication of life. No vibration, charge indicator, nothing. Left it on the rapid charger the remainder of the trip.
I let it sit on/off the charger, switched to factory charger. Several hours later attempted to hook to computer, no drivers loaded, no fast boot, no ADB...
Contacted Google, and went through all the troubleshooting steps again. The Google CSR got a replacement on it's way, no hassles. It will arrive in about 2 days.
I'm persistent, and continued troubleshooting last night after is sat for about 4 hours. Finally, I put the phone in it's box, it sat there for about 24 hours.
Tonight I pulled it out and pushed the power button and it started right up normally! Battery was at 23%, so Something must have hung for the entire day. I looked at the phone log and the 20 minute call was missing, the call prior to that was logged.
I Pulled all my precious photos, docs, and pulled out a logcat. Nothing was logged from yesterday. Gonna wipe it, and send it back with a note.
Edit:
About to go to bed, put Pixel3xl in google charger stand, it went black and restarted, now it bootlooped a few times, starts with clock at 12:00, get's NTP and changes to correct time. Gonna try to get some logcats again.
My failure was triggered by attaching the charger; Google Stand and google usb c charger now causing reboot, and bootloops until removed from charger.
radionerd said:
Yesterday morning My Pixel 3 XL suddenly died while in a call. It would not restart.
My day had just started, Pixel 3 XL 128gb fully charged over night, was in a call for about 20 minutes while going down the highway. The phone was in the wireless charger. All of a sudden My Bluetooth switched back to radio I looked down The phone was dead, my call was dropped.
I had about 45 minutes more to travel so while going down the road I attempted to restart; holding power button, holding power and volume down. The phone was not hot, after a while I plugged directly into my rapid charger. The phone wouldn't show any indication of life. No vibration, charge indicator, nothing. Left it on the rapid charger the remainder of the trip.
I let it sit on/off the charger, switched to factory charger. Several hours later attempted to hook to computer, no drivers loaded, no fast boot, no ADB...
Contacted Google, and went through all the troubleshooting steps again. The Google CSR got a replacement on it's way, no hassles. It will arrive in about 2 days.
I'm persistent, and continued troubleshooting last night after is sat for about 4 hours. Finally, I put the phone in it's box, it sat there for about 24 hours.
Tonight I pulled it out and pushed the power button and it started right up normally! Battery was at 23%, so Something must have hung for the entire day. I looked at the phone log and the 20 minute call was missing, the call prior to that was logged.
I Pulled all my precious photos, docs, and pulled out a logcat. Nothing was logged from yesterday. Gonna wipe it, and send it back with a note.
Click to expand...
Click to collapse
I am confused. Sounds like you said you were driving and on a call while the phone was on the wireless charger?
sliding_billy said:
I am confused. Sounds like you said you were driving and on a call while the phone was on the wireless charger?
Click to expand...
Click to collapse
Yup,
It was in a wireless charger cradle.
It's a hardware problem, just reset to default and its bootlooping while plugged in. Runs for a few minutes with charger unplugged. I got all my stuffs out of it, and it's wiped, so it's going back to google.
radionerd said:
Yup,
It was in a wireless charger cradle.
It's a hardware problem, just reset to default and its bootlooping while plugged in. Runs for a few minutes with charger unplugged. I got all my stuffs out of it, and it's wiped, so it's going back to google.
Click to expand...
Click to collapse
Gotcha. I was having this image of a Pixel stand sitting on the passenger seat with power coming from an auto>AC adapter. LOL! Seriously though, it does seem coincidental that while numerous complaints are showing up about the Pixel 3 series having issues running apps while charging (especially wireless charging) this happens to you while using a 3rd party wireless charger. I know you said it wasn't hot and you are getting a replacement. I just fear that your issue might repeat itself under the same usage pattern.
radionerd said:
Yup, It was in a wireless charger cradle. It's a hardware problem, just reset to default and its bootlooping while plugged in. Runs for a few minutes with charger unplugged. I got all my stuffs out of it, and it's wiped, so it's going back to google.
Click to expand...
Click to collapse
What type/model wireless charging cradle?
I'm curious. You said your day was just starting and it was fully charged. Why on earth is it in a charging cradle if it's already fully charged? Just wondering because I have yet to run he battery down to zero unless I don't charge overnight and try and stretch out my screen times. I have been getting over 7 hours SOT along with music playback while I commute. That on top of phone and text.
FWIW I exchanged a Pixel 2 XL about 2 months ago because it was having odd/random reboots. I had purchased a P2XL from Google on launch, ended up replacing it through VZW insurance after the screen cracked (didn't have the Pixel protection). Had that one for about 3 months and I would often take it out of my pocket to a freshly rebooted phone, or it would reboot as I removed it from my pocket.
Was annoyed and started removing apps thinking that was the issue. One day I was in a meeting at work and mindlessly spinning my phone on the table while and it rebooted. Spun it again and it eventually rebooted again. There was a mild click/rattle when I shook it that I had attributed to the OIS but every time I shook it, especially when inverted (charging port facing up). I contacted the insurance company and they sent a replacement. A few weeks later my P3XL arrived and I sent the P2XL in as a trade. I can only assume something was loose inside the device. Could be the same with yours. Glad they got it replaced for you.
v12xke said:
What type/model wireless charging cradle?
Click to expand...
Click to collapse
It was in an iOttie Qi Cradle/wireless charger. I found out after purchasing several of these chargers that the Qi standard won't fast charge Pixel3's. They charge at a about .5 amps.
Bubba said:
I'm curious. You said your day was just starting and it was fully charged. Why on earth is it in a charging cradle if it's already fully charged? Just wondering because I have yet to run he battery down to zero unless I don't charge overnight and try and stretch out my screen times. I have been getting over 7 hours SOT along with music playback while I commute. That on top of phone and text.
Click to expand...
Click to collapse
I put it in the cradle when mobile.
Battery life has been the best of any device I've owned.
fury683 said:
FWIW I exchanged a Pixel 2 XL about 2 months ago because it was having odd/random reboots. I had purchased a P2XL from Google on launch, ended up replacing it through VZW insurance after the screen cracked (didn't have the Pixel protection). Had that one for about 3 months and I would often take it out of my pocket to a freshly rebooted phone, or it would reboot as I removed it from my pocket.
Was annoyed and started removing apps thinking that was the issue. One day I was in a meeting at work and mindlessly spinning my phone on the table while and it rebooted. Spun it again and it eventually rebooted again. There was a mild click/rattle when I shook it that I had attributed to the OIS but every time I shook it, especially when inverted (charging port facing up). I contacted the insurance company and they sent a replacement. A few weeks later my P3XL arrived and I sent the P2XL in as a trade. I can only assume something was loose inside the device. Could be the same with yours. Glad they got it replaced for you.
Click to expand...
Click to collapse
This device has rebooted several times over night. In fact That fateful morning when I turned off the alarm it had obviously rebooted since I had to enter the pin, and finger print.
This same thing happened to me today. I dont know if mine is going to start working again, but I did get a replacement ordered from Google. There is a common factor between yours and mine, I too was using an iOttie Qi Cradle. Looks like that might be a problem. Im wondering if I should continue to use it or not. Are you going to still use yours?
What Google number did you call for help? Yup, Mine died watching Youtube while using a Samsung wireless charger. I have the Pixel Stand just not one in every room.
MIne just died as well. Was sitting in a Samsung wireless charger also. Wtf people?
Mine also died today but I was using the Pixel Stand, replacement is on its way. I did manage to turn it back on after about an hour and a half of holding the power button down. The phone allows me to use it for about 30 seconds before it boot loops and if I plug a charger back into it or place it on the Pixel Stand it will go back in to the dead state.
This can't be good! Too many reports here with same issue. Does Google know what's going on?
I had exactly same issue. I've been using an iOytie wireless charger. Mine just shut down. So I powered up and in 30 secs, it would shut down again. Eventually it wouldn't even power up, so I RMA'd it.
New one seems ok...so far!!
On my fourth pixel 3 XL now!
Is there any support for multi-window mode?
Kite'la said:
Is there any support for multi-window mode?
Click to expand...
Click to collapse
Not if it dies suddenly.
I had my phone crash once too while in my car wireless charger. It has not happened again in over 2 weeks.
FYI - this isn't just a cradle issue. I actually had this problem on my FIRST 3 XL, and managed to get Verizon to exchange it in store a few weeks ago (got it on Black Friday for a great price, though the forced monthly payments to retain the deal are obnoxious). Full charge, and just stopped working. Actually got it going after a half hour, but only as far as the hard reset key function - and it froze halfway through the reset. That's when I went to Verizon and had some words.
So, here we are, new one... THIS hasn't happened yet, but I've now had three instances where it wouldn't charge. I bought the cradle, and avoided that intermittent issue - but now it often thinks it's connected to USB when I de-cradle it, and I've had several repeats of the "won't charge" event. This occurs on both OEM and non-OEM chargers, and I found that rebooting the phone fixes the problem. That to me screams OS or drivers.
Anyone heard any news on their problem? (FWIW - I left an OG Pixel XL for this... and have had more problems with this in the first three months than I did with the OG in two years, running beta releases.)
J