Will they take my phone back if I root it and flash a custom rom? Or do i need to odin back to stock before they take it back? I just got my epic touch today and i have a 7 day warranty with the store and a year warranty with samsung
They'll probably take it back, but just to be safe, odin it back so there's no risk. They might flag your account if not.
Honestly, with sfhub's full stock tar, you can Odin back to stock in less than 5 minutes. Have some fun and try a few ROMs. Going back to full stock is easy. His tar will get rid of everything except Odin Counter but they probably wont even look at that
Sent from my SPH-D710 using xda premium
Honestly I can tell you they will take back a rooted phone. And on top of that you cab simply say its a launcher unless they look at the software version. But even with a rom on it they will still exchange it. You can always flash to be safe but a repair center should do it either way. And I got this out of a corporate sprint service manager I know.
Sent from my MB855 using XDA App
I had a super messed up phone that wouldnt odin or reset with a jig and sprint replaced it no problem. But if you can odin it and reset flash counter it is always better.
Ps. Most sprint techs have rooted phones.
Sent from my Galaxy S2
thanks for the help! the epic 4g touch community is helpful, thank you all!!
lee714 said:
Will they take my phone back if I root it and flash a custom rom? Or do i need to odin back to stock before they take it back? I just got my epic touch today and i have a 7 day warranty with the store and a year warranty with samsung
Click to expand...
Click to collapse
Are you returning it or need service? If your giving it back don't worry about it. But service I would atleast stock it.
Sent from my SPH-D710 using XDA App
At first I just thought they wouldnt take the phone back in case I broke it, thats if I was on a custom rom. So from what I've read in this thread, I belive if I broke the screen or something and I'm on a custom rom, they would still take it back if I can flash it to stock with odin?
lee714 said:
At first I just thought they wouldnt take the phone back in case I broke it, thats if I was on a custom rom. So from what I've read in this thread, I belive if I broke the screen or something and I'm on a custom rom, they would still take it back if I can flash it to stock with odin?
Click to expand...
Click to collapse
If you break the screen, you might need insurance to get it replaced. I am not sure about physical damage without TEP. I have insurance on both lines so I am not sure on physical damage policy
Sent from my SPH-D710 using xda premium
Related
Hi,
Well, I dropped my phone & cracked the screen. It still works & believe it or not, I prefer the broken EVO to my treo pro.
What zip do i need to use to flash my evo back to stock before I send it back to the insurance company?
Thanks,
Rich
You shouldn't need to. This is a hardware issue. Rather sure you can just wipe your data off it and return it to them.
Just run the ruu from sprint (this will unroot your phone) or flash a rooted stock rom to keep your phone rooted.
Sent from my PC36100 using XDA App
So I'm getting my number change.
Do I need to unroot for sprint to do it or can I stay rooted.
Thanks in advance
I'm guessing that you are on Sprint. I think that you can just call them and get your number changed, in that case I don't see why that you would have to, but if you need to take it in to get them to do something then that might be a different story. I think that they are required to take a note on your file if you are rooted or not now, but I'm not sure. I do have to say though that it is not hard to root again after you unroot your evo now. I have had to do this with a RUU in the past because of getting bricked for a few hours. My advice if you go in back up using titanium backup and unroot for the duration of the trip. That might save your ass in the long run. lol )
Over the phone
bscholt22 said:
I'm guessing that you are on Sprint. I think that you can just call them and get your number changed, in that case I don't see why that you would have to, but if you need to take it in to get them to do something then that might be a different story. I think that they are required to take a note on your file if you are rooted or not now, but I'm not sure. I do have to say though that it is not hard to root again after you unroot your evo now. I have had to do this with a RUU in the past because of getting bricked for a few hours. My advice if you go in back up using titanium backup and unroot for the duration of the trip. That might save your ass in the long run. lol )
Click to expand...
Click to collapse
I'm doing it over the phone. And yea I'm on Sprint
Legendary20 said:
I'm doing it over the phone. And yea I'm on Sprint
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Click to collapse
Then I don't see where you would have a problem with just calling them without unrooting. Granted if you still have doubts unroot anyways. I don't want to be the person who says yes you can leave rooted and then they tell you that your insurance is not valid any longer... lol. leave rooted at your own risk, but I don't think that it would be a problem. Hit thanks if this helped.
You need a stock Evo-based Sense rom if activation requires you to access menus through the dialer. Just to be safe, I'd do a nandroid backup and flash the stock rooted rom. When you're finished, just nandroid restore and you'll be good to go.
Sent from my PC36100 using Tapatalk
plainjane said:
You need a stock Evo-based Sense rom if activation requires you to access menus through the dialer. Just to be safe, I'd do a nandroid backup and flash the stock rooted rom. When you're finished, just nandroid restore and you'll be good to go.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
Number swaps don't require dialer codes. Only a profile update but yes you need to be on a sense ROM to do this.
Sent from my PC36100 using Tapatalk
Yeah, you should be okay leaving rooted especially if you're doing it over the phone. I've had to bring my phone into sprint before for speaker problem, stopped there on my way to Walmart a few days ago, didn't even think about it being rooted until they already had it in back fixing it, but they brought it back up all fixed up, and I still have my insurance, and the store manager asked me what I did to get my phone looking so cool lol... I took a risk and told him it was rooted, so I know they deffinitly now know...and he asked me to root his lol.
Sent from my HTC_supersonic using XDA App
My phone is having service issues, loses signal and only airplane mode on and off restores. ATT is sending me new phone, but i rooted with Odin one step and i suspect they will reject when I mail the old phone in. The restore info I searched for seems to be way more involved and therefore I am looking for some help, what I really need to do.
Further, if I cannot unroot and return the phone with status modified listed and a 2 count, will AT&T reject?
Thanks
mjposner said:
My phone is having service issues, loses signal and only airplane mode on and off restores. ATT is sending me new phone, but i rooted with Odin one step and i suspect they will reject when I mail the old phone in. The restore info I searched for seems to be way more involved and therefore I am looking for some help, what I really need to do.
Further, if I cannot unroot and return the phone with status modified listed and a 2 count, will AT&T reject?
Thanks
Click to expand...
Click to collapse
Use triangle away. It should be somewhere in xda. U just need to carefully follow the instructions from the tutorial and u should be fine...
Sent from my SGH-T889 using xda premium
I've given att rooted phones and some with a stock ROM on it, just flashed the stock recovery. I've never had an issue just doing that.
I've sent 3 phones back to sammy/att and all 3 were rooted... Only I flashed a stock rom.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Triangle Away
I will run this and restore to stock and see what happens. Hopefully no issues. AT already sent replacement, will arrive monday.
I saw a similar question on this but is my warranty really voided if I rooted my sprint galaxy s3 and I could get it back by going back to 100% stock? I rooted it shortly after getting this phone. This morning I went into download mode and saw the flash count 1 and 2 lines say custom and go into about device and it says modified.
There are ways to reset those. Search qbking77 on youtube.
As far as warranty, no they will charge you your deductible for a new/refurb phone. But a Sprint store can refuse to honor their TEP program and work on a rooted device.
And that's because after a tech fixes w/e is wrong, you walk out the door and it bricks because you flash something your not suppose to. They don't want the blame to fall back on them.
Sent from a planet far far away.
Kenny301 said:
I saw a similar question on this but is my warranty really voided if I rooted my sprint galaxy s3 and I could get it back by going back to 100% stock? I rooted it shortly after getting this phone. This morning I went into download mode and saw the flash count 1 and 2 lines say custom and go into about device and it says modified.
Click to expand...
Click to collapse
You can always go back to stock and triangle-away the flash counter. I'd recommend using the Toolkit by mskip. It has the option of returning to stock unrooted and getting rid of the flash count.
As far as your primary question about warranty. Yes, your warranty is voided. That being said, I've never really heard of it being an issue. Most Sprint Tech's are pretty chill when it comes to this. You can, of course, get an uptight one who will complain and even refuse your return. But yeah, I haven't really heard of that happening too often.
Usually all carriers would check the flash tick and they'd tell you that you can not have a warranty for your phone.
But it's other times that you'd be really lucky to obtain one for your device if they won't look into it ( And they will )
and they'll look at the status of the device as well. If you want to fully go back to stock TW and get your warranty
it'd be advised to flash this.
http://forum.xda-developers.com/showthread.php?t=1904099
Thank billar412 for that.
Take note this is the MB1 update, if you how ever don't like MB1 there should be an LJ7 in the forums somewhere
or just look up qbking77 guide to unroot for stock TW and he should also have a flash counter reset under his threads as well.
Thanks for the quick replies. So that quick return to stock one would bring back the warranty then? That's the one I got my eye on plus I'm craving some custom rom goodness.
Kenny301 said:
Thanks for the quick replies. So that quick return to stock one would bring back the warranty then? That's the one I got my eye on plus I'm craving some custom rom goodness.
Click to expand...
Click to collapse
I don't want to be the legalistic guy, but I wanted to point out something.
By flashing a custom recovery (i.e. gaining root access), you are voiding your claim on the warranty. There's no getting around that. But, by returning to stock and resetting your flash counter, you are making it so that no one can tell you voided the warranty.
I know it's a slight difference from what you said and many people may say I'm nit-picking, but I want people to take responsibility for flashing ROMs. It bugs me when people don't read everything, brick their phones, then try to get the carrier to pay for their mistakes (case in point).
Hey -
my question is in a similar vein.
I am "stock" but rooted and with CWM recovery.
I'm getting bugged to death with the OTA update notifications, and of course it won't run under CWM...
Best method to get it to install seems to be to restore factory recovery?
Or do you guys have other suggestions?
Bigjohn_S said:
Hey -
my question is in a similar vein.
I am "stock" but rooted and with CWM recovery.
I'm getting bugged to death with the OTA update notifications, and of course it won't run under CWM...
Best method to get it to install seems to be to restore factory recovery?
Or do you guys have other suggestions?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=32152586
Transmitted with a portable device using Xparent Blue Tapatalk 2
You never mentioned where you got your phone. I buy mine at Best Buy, and purchase their insurance. It covers EVERYTHING except loss. No deductible. No limit on number of claims. I was flashing my GS3 back and forth between a few roms, and somehow messed it up. It was stuck in a boot loop. They couldn't get it to boot either. They sent it out, and I had a new one 4 days later. Only new because they had just come out, and didn't have refurbs yet
**Feed on your nothing,
You'll never live up to me**
what do i do if i rooted my galaxy s4 but have to send it back to t-mobile for an exchange now?? My pbone went on sale big time (up front cost anyway ) and we can really use that money, so i got on the phone, and the only way to take advantage is to send them the phome i ordered just 2-3 weeks ago, and have them send me a newbie... First of all, they sent me the wrong color (i wanted the white , but they sent me black) it did grow on me i must say tho... I have already rooted this phone to get some control over some aspects of the device, and now i am not sure if i can send this one back this way?? Has anyone ever been in this situation with t-mobile and the Galaxy S-series devices that could give me some advice?? This is my opportunity to try the color i originally wanted, get the payment options that are best suited for me, and since i have spent a couple/few weeks with the phone already, i feel that a brand new device could be setup even better tailored to/for myself, now that i know what i am doing (this is my first Android device EVER, so the platform is BRAND NEW to me, every bit of it)... I am having fun with the new platform tho, and everything seems to be working great, but a few re-dos on the initial setup can only make it better, if it is possible with a device that has been rooted already (sending it back to them and still getting credited back for it...
Thanks in advance to any and all that would help with this matter...
-Siggy
Sent from my SGH-M919 using Tapatalk 4
you can Odin back to stock: http://forum.xda-developers.com/showthread.php?t=2258628
there is also an app called Triangle Away that can reset the flash counter to fully erase any evidence of having rooted.
siggystyle said:
what do i do if i rooted my galaxy s4 but have to send it back to t-mobile for an exchange now?? My pbone went on sale big time (up front cost anyway ) and we can really use that money, so i got on the phone, and the only way to take advantage is to send them the phome i ordered just 2-3 weeks ago, and have them send me a newbie... First of all, they sent me the wrong color (i wanted the white , but they sent me black) it did grow on me i must say tho... I have already rooted this phone to get some control over some aspects of the device, and now i am not sure if i can send this one back this way?? Has anyone ever been in this situation with t-mobile and the Galaxy S-series devices that could give me some advice?? This is my opportunity to try the color i originally wanted, get the payment options that are best suited for me, and since i have spent a couple/few weeks with the phone already, i feel that a brand new device could be setup even better tailored to/for myself, now that i know what i am doing (this is my first Android device EVER, so the platform is BRAND NEW to me, every bit of it)... I am having fun with the new platform tho, and everything seems to be working great, but a few re-dos on the initial setup can only make it better, if it is possible with a device that has been rooted already (sending it back to them and still getting credited back for it...
Thanks in advance to any and all that would help with this matter...
-Siggy
Sent from my SGH-M919 using Tapatalk 4
Click to expand...
Click to collapse
Did you install a a custom recovery and flash custom roms or did you just root? If you installed a custom recovery you have to use triangle away.
Sent from my SGH-M919 using xda premium
marcoxx626 said:
Did you install a a custom recovery and flash custom roms or did you just root? If you installed a custom recovery you have to use triangle away.
Sent from my SGH-M919 using xda premium
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Click to collapse
I thought if you ODIN back to stock it reset everything, even any flash counters.
se1000 said:
I thought if you ODIN back to stock it reset everything, even any flash counters.
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Click to collapse
No you would need to reset it (w Triangle Away) before Odin back to stock.
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marcoxx626 said:
Did you install a a custom recovery and flash custom roms or did you just root? If you installed a custom recovery you have to use triangle away.
Sent from my SGH-M919 using xda premium
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Click to collapse
I only rooted (i believe, using Odin3) i am pretty new to the Android way of things, so not sure of what exactly was flashed until i get home, but i was following instructions for rooting only - as i wanted to test things step by step...
Follow this guide and you should be good. http://forum.xda-developers.com/showthread.php?t=2336392