ATT Exchange rooted phone help - AT&T Samsung Galaxy Note II

My phone is having service issues, loses signal and only airplane mode on and off restores. ATT is sending me new phone, but i rooted with Odin one step and i suspect they will reject when I mail the old phone in. The restore info I searched for seems to be way more involved and therefore I am looking for some help, what I really need to do.
Further, if I cannot unroot and return the phone with status modified listed and a 2 count, will AT&T reject?
Thanks

mjposner said:
My phone is having service issues, loses signal and only airplane mode on and off restores. ATT is sending me new phone, but i rooted with Odin one step and i suspect they will reject when I mail the old phone in. The restore info I searched for seems to be way more involved and therefore I am looking for some help, what I really need to do.
Further, if I cannot unroot and return the phone with status modified listed and a 2 count, will AT&T reject?
Thanks
Click to expand...
Click to collapse
Use triangle away. It should be somewhere in xda. U just need to carefully follow the instructions from the tutorial and u should be fine...
Sent from my SGH-T889 using xda premium

I've given att rooted phones and some with a stock ROM on it, just flashed the stock recovery. I've never had an issue just doing that.

I've sent 3 phones back to sammy/att and all 3 were rooted... Only I flashed a stock rom.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

Triangle Away
I will run this and restore to stock and see what happens. Hopefully no issues. AT already sent replacement, will arrive monday.

Related

[Q] Do I need to unroot

So I'm getting my number change.
Do I need to unroot for sprint to do it or can I stay rooted.
Thanks in advance
I'm guessing that you are on Sprint. I think that you can just call them and get your number changed, in that case I don't see why that you would have to, but if you need to take it in to get them to do something then that might be a different story. I think that they are required to take a note on your file if you are rooted or not now, but I'm not sure. I do have to say though that it is not hard to root again after you unroot your evo now. I have had to do this with a RUU in the past because of getting bricked for a few hours. My advice if you go in back up using titanium backup and unroot for the duration of the trip. That might save your ass in the long run. lol )
Over the phone
bscholt22 said:
I'm guessing that you are on Sprint. I think that you can just call them and get your number changed, in that case I don't see why that you would have to, but if you need to take it in to get them to do something then that might be a different story. I think that they are required to take a note on your file if you are rooted or not now, but I'm not sure. I do have to say though that it is not hard to root again after you unroot your evo now. I have had to do this with a RUU in the past because of getting bricked for a few hours. My advice if you go in back up using titanium backup and unroot for the duration of the trip. That might save your ass in the long run. lol )
Click to expand...
Click to collapse
I'm doing it over the phone. And yea I'm on Sprint
Legendary20 said:
I'm doing it over the phone. And yea I'm on Sprint
Click to expand...
Click to collapse
Then I don't see where you would have a problem with just calling them without unrooting. Granted if you still have doubts unroot anyways. I don't want to be the person who says yes you can leave rooted and then they tell you that your insurance is not valid any longer... lol. leave rooted at your own risk, but I don't think that it would be a problem. Hit thanks if this helped.
You need a stock Evo-based Sense rom if activation requires you to access menus through the dialer. Just to be safe, I'd do a nandroid backup and flash the stock rooted rom. When you're finished, just nandroid restore and you'll be good to go.
Sent from my PC36100 using Tapatalk
plainjane said:
You need a stock Evo-based Sense rom if activation requires you to access menus through the dialer. Just to be safe, I'd do a nandroid backup and flash the stock rooted rom. When you're finished, just nandroid restore and you'll be good to go.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
Number swaps don't require dialer codes. Only a profile update but yes you need to be on a sense ROM to do this.
Sent from my PC36100 using Tapatalk
Yeah, you should be okay leaving rooted especially if you're doing it over the phone. I've had to bring my phone into sprint before for speaker problem, stopped there on my way to Walmart a few days ago, didn't even think about it being rooted until they already had it in back fixing it, but they brought it back up all fixed up, and I still have my insurance, and the store manager asked me what I did to get my phone looking so cool lol... I took a risk and told him it was rooted, so I know they deffinitly now know...and he asked me to root his lol.
Sent from my HTC_supersonic using XDA App

[Q] SGH-T889v windmobile canada. PLEASE get in here.

Hey guys, sorry for posting this, but im desperate and have read until my eyes are falling out of my skull. I am willing to work with any dev if they need specific work/software ran/info to make this happen. Is there, or is there not clear concise directions on rooting SGH-T889v (wind mobile variant of note 2)?
remember we use AWS for our signal, the modem stuff is all different. this is were my expertise kinda falls short. BUT I AM WILLING TO HELP TO MAKE THIS HAPPEN. As far as iv'e seen there are no current methods of rooting this phone which is a damn shame considering its horsepower. i saw the all in one toolkit for note 2's, and i simply cannot afford to donate to unlock the functionality of the update that supports wind. So only ONE guy knows how? I believe dev's should get paid and should accept donations, they are the real workers and smart guys. I don't work for free either, However this kinda defeats the purpose of the ecosystem we fought so hard to have.... open and accessible platforms were we the users are in control. By with holding the method, its no longer donating, it's close sourcing ala apple,microsoft, etc. Zero offence to that guy, id just really love to "own" MY phone. Can someone PLEASE help? pass the word? anything? a peep?
gh0stpirate said:
Hey guys, sorry for posting this, but im desperate and have read until my eyes are falling out of my skull. I am willing to work with any dev if they need specific work/software ran/info to make this happen. Is there, or is there not clear concise directions on rooting SGH-T889v (wind mobile variant of note 2)?
remember we use AWS for our signal, the modem stuff is all different. this is were my expertise kinda falls short. BUT I AM WILLING TO HELP TO MAKE THIS HAPPEN. As far as iv'e seen there are no current methods of rooting this phone which is a damn shame considering its horsepower. i saw the all in one toolkit for note 2's, and i simply cannot afford to donate to unlock the functionality of the update that supports wind. So only ONE guy knows how? I believe dev's should get paid and should accept donations, they are the real workers and smart guys. I don't work for free either, However this kinda defeats the purpose of the ecosystem we fought so hard to have.... open and accessible platforms were we the users are in control. By with holding the method, its no longer donating, it's close sourcing ala apple,microsoft, etc. Zero offence to that guy, id just really love to "own" MY phone. Can someone PLEASE help? pass the word? anything? a peep?
Click to expand...
Click to collapse
Who says there is no way....use donated version of toolkit ...its in there
Sent from my SGH-T889 using Tapatalk 2
If you don't mind the flash counter, you could simply use an Odin flashable (N7100) CWM tar, push the superuser zip of your choosing to /data/media/ (linked to /sdcard/) and install that from CWM.
What I know is that the rooting part is all fine and dandy, sure its a little harder than the rest, but its okay, it not too hard. The problem I keep reading is that the ROMS aren't truly compatible with the device, as data become atrociously slow. A method one, respected fellow, recommended we take was to flash a modem that is "for" our device variant. I say that because people reported bootloops due to it. Also there's a greater chance for our device to lose its IMEI number...not sure if these problems have been resolved. But yeah your problem really isn't rooting its the whole deal afterwards, again I am going by what I've read, I myself do not wish to take the chance of it becoming unusable, so i stay far until I got time to research more and some brilliant helpful mind comes along and solves all problems.
true
MCRHAZ said:
What I know is that the rooting part is all fine and dandy, sure its a little harder than the rest, but its okay, it not too hard. The problem I keep reading is that the ROMS aren't truly compatible with the device, as data become atrociously slow. A method one, respected fellow, recommended we take was to flash a modem that is "for" our device variant. I say that because people reported bootloops due to it. Also there's a greater chance for our device to lose its IMEI number...not sure if these problems have been resolved. But yeah your problem really isn't rooting its the whole deal afterwards, again I am going by what I've read, I myself do not wish to take the chance of it becoming unusable, so i stay far until I got time to research more and some brilliant helpful mind comes along and solves all problems.
Click to expand...
Click to collapse
i think thats the issue, we just generally need someone more brilliant xD as per the "gentleman" that again, suggested using the donating kit, please re-read my post. whats this business about a flash counter????
darn shame still nothing regretting purchasing this phone completely due to this :/
I used the toolkit to root my N2 (Videotron T889v) without any problems. Just used the T-Mobile option since they are the same phone, just different software. The only difference is the modem from what I've read. Rooting does not change the modem that you currently have right now. If you decide you want to install a custom rom, then you may have to flash your modem back. I am currently using Jedi X rom without any problems and I can honestly say that it's faster than stock. He also provides a link with our modem so we can flash it after the install. All the T-Mobile software has been taken out, so you won't have to deal with any of it. Here are the links for the toolkit and rom.
Toolkit - http://forum.xda-developers.com/showthread.php?t=1957720
Jedi X rom - http://forum.xda-developers.com/showthread.php?t=1987634
There are 2 Jedi Roms available. Jedi X has the multi-window function working but no wifi calling. I believe the other is called Jedi Master and that one has wifi calling but no multi-window. I'm not sure if the wifi calling is a T-Mobile thing but I never installed that rom and can't really give much more info on it. In the end, you can always go back to stock if you're not satisfied. You can find a copy of your stock rom at sammobile. I would suggest making sure it's still available before doing anything.
As for the OP, this is my first time dealing with a flash counter although not my first time rooting. The flash counter is some type of software that Samsung puts in their phones to be able to tell if you have "tampered" with the phone's software. From what I've noticed, when you put your phone in the "download" state and install anything, that triggers the counter to rise. If you send your phone to Samsung for service and the counter is not 0, they will deny service since you would have broken your warranty. There is a program called Triangle Away that will return your counter back to 0, should you need to return the phone to Samsung. Although in my case it would only take it back down to 1 using their instructions. I finally got it back to 0 by adding an extra step. From what I've read, I think it depends on the kernel that you're using. Here is the link for the program.
Triangle Away - http://forum.xda-developers.com/showthread.php?t=1494114
I'm not an expert on any of this, just trying to help. I can say that I've rooted, unrooted and reset my flash counter back to 0 along with my stock Videotron rom.
Good luck
JDLS said:
I used the toolkit to root my N2 (Videotron T889v) without any problems. Just used the T-Mobile option since they are the same phone, just different software. The only difference is the modem from what I've read. Rooting does not change the modem that you currently have right now. If you decide you want to install a custom rom, then you may have to flash your modem back. I am currently using Jedi X rom without any problems and I can honestly say that it's faster than stock. He also provides a link with our modem so we can flash it after the install. All the T-Mobile software has been taken out, so you won't have to deal with any of it. Here are the links for the toolkit and rom.
Toolkit - http://forum.xda-developers.com/showthread.php?t=1957720
Jedi X rom - http://forum.xda-developers.com/showthread.php?t=1987634
There are 2 Jedi Roms available. Jedi X has the multi-window function working but no wifi calling. I believe the other is called Jedi Master and that one has wifi calling but no multi-window. I'm not sure if the wifi calling is a T-Mobile thing but I never installed that rom and can't really give much more info on it. In the end, you can always go back to stock if you're not satisfied. You can find a copy of your stock rom at sammobile. I would suggest making sure it's still available before doing anything.
As for the OP, this is my first time dealing with a flash counter although not my first time rooting. The flash counter is some type of software that Samsung puts in their phones to be able to tell if you have "tampered" with the phone's software. From what I've noticed, when you put your phone in the "download" state and install anything, that triggers the counter to rise. If you send your phone to Samsung for service and the counter is not 0, they will deny service since you would have broken your warranty. There is a program called Triangle Away that will return your counter back to 0, should you need to return the phone to Samsung. Although in my case it would only take it back down to 1 using their instructions. I finally got it back to 0 by adding an extra step. From what I've read, I think it depends on the kernel that you're using. Here is the link for the program.
Triangle Away - http://forum.xda-developers.com/showthread.php?t=1494114
I'm not an expert on any of this, just trying to help. I can say that I've rooted, unrooted and reset my flash counter back to 0 along with my stock Videotron rom.
Good luck
Click to expand...
Click to collapse
so you flashed the modem that ptmr3 provided for the t889v along with his jedi x rom and all good is good? no signal issues ? you get hspa+?
First Post:
I'm on Wind Mobile T889v Note 2. And I cant wait for this phone to get rooted so that I can run debian or whatever have you full blow linux desktop experience on my phone.
The current limited version of android on its own is too limiting for the processing beast that this phone is.
MCRHAZ said:
so you flashed the modem that ptmr3 provided for the t889v along with his jedi x rom and all good is good? no signal issues ? you get hspa+?
Click to expand...
Click to collapse
That is correct. Never had any issues whatsoever. Always get full signal strength, no disconnections and overall great service. As long as you flash after the rom, you will get your modem back. To be honest, the rom itself has never changed my modem, I always just flash it in case it's just reporting it as an error. In the directions it states that it will change it but I always check it and it has remained the same every time.
you mean by letting bootup and set up first then go back to twrp or cwm? and then flash the modem...my exams are done hoping to do it by tomorrow.
MCRHAZ said:
you mean by letting bootup and set up first then go back to twrp or cwm? and then flash the modem...my exams are done hoping to do it by tomorrow.
Click to expand...
Click to collapse
After you flash the rom (if you're flashing Jedi) you need to let it sit for 10 minutes on the first boot up (after the android logo, just use the reboot option after the 10 minutes). Once you've booted up and finished your setup, just go back into cwm or twrp and flash the modem.
how did you reset the flash counter with triangle away? it doesnt seem to work on my 889V
Sent from my GT-N7105 using xda app-developers app

[Q] warranty root

I saw a similar question on this but is my warranty really voided if I rooted my sprint galaxy s3 and I could get it back by going back to 100% stock? I rooted it shortly after getting this phone. This morning I went into download mode and saw the flash count 1 and 2 lines say custom and go into about device and it says modified.
There are ways to reset those. Search qbking77 on youtube.
As far as warranty, no they will charge you your deductible for a new/refurb phone. But a Sprint store can refuse to honor their TEP program and work on a rooted device.
And that's because after a tech fixes w/e is wrong, you walk out the door and it bricks because you flash something your not suppose to. They don't want the blame to fall back on them.
Sent from a planet far far away.
Kenny301 said:
I saw a similar question on this but is my warranty really voided if I rooted my sprint galaxy s3 and I could get it back by going back to 100% stock? I rooted it shortly after getting this phone. This morning I went into download mode and saw the flash count 1 and 2 lines say custom and go into about device and it says modified.
Click to expand...
Click to collapse
You can always go back to stock and triangle-away the flash counter. I'd recommend using the Toolkit by mskip. It has the option of returning to stock unrooted and getting rid of the flash count.
As far as your primary question about warranty. Yes, your warranty is voided. That being said, I've never really heard of it being an issue. Most Sprint Tech's are pretty chill when it comes to this. You can, of course, get an uptight one who will complain and even refuse your return. But yeah, I haven't really heard of that happening too often.
Usually all carriers would check the flash tick and they'd tell you that you can not have a warranty for your phone.
But it's other times that you'd be really lucky to obtain one for your device if they won't look into it ( And they will )
and they'll look at the status of the device as well. If you want to fully go back to stock TW and get your warranty
it'd be advised to flash this.
http://forum.xda-developers.com/showthread.php?t=1904099
Thank billar412 for that.
Take note this is the MB1 update, if you how ever don't like MB1 there should be an LJ7 in the forums somewhere
or just look up qbking77 guide to unroot for stock TW and he should also have a flash counter reset under his threads as well.
Thanks for the quick replies. So that quick return to stock one would bring back the warranty then? That's the one I got my eye on plus I'm craving some custom rom goodness.
Kenny301 said:
Thanks for the quick replies. So that quick return to stock one would bring back the warranty then? That's the one I got my eye on plus I'm craving some custom rom goodness.
Click to expand...
Click to collapse
I don't want to be the legalistic guy, but I wanted to point out something.
By flashing a custom recovery (i.e. gaining root access), you are voiding your claim on the warranty. There's no getting around that. But, by returning to stock and resetting your flash counter, you are making it so that no one can tell you voided the warranty.
I know it's a slight difference from what you said and many people may say I'm nit-picking, but I want people to take responsibility for flashing ROMs. It bugs me when people don't read everything, brick their phones, then try to get the carrier to pay for their mistakes (case in point).
Hey -
my question is in a similar vein.
I am "stock" but rooted and with CWM recovery.
I'm getting bugged to death with the OTA update notifications, and of course it won't run under CWM...
Best method to get it to install seems to be to restore factory recovery?
Or do you guys have other suggestions?
Bigjohn_S said:
Hey -
my question is in a similar vein.
I am "stock" but rooted and with CWM recovery.
I'm getting bugged to death with the OTA update notifications, and of course it won't run under CWM...
Best method to get it to install seems to be to restore factory recovery?
Or do you guys have other suggestions?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=32152586
Transmitted with a portable device using Xparent Blue Tapatalk 2
You never mentioned where you got your phone. I buy mine at Best Buy, and purchase their insurance. It covers EVERYTHING except loss. No deductible. No limit on number of claims. I was flashing my GS3 back and forth between a few roms, and somehow messed it up. It was stuck in a boot loop. They couldn't get it to boot either. They sent it out, and I had a new one 4 days later. Only new because they had just come out, and didn't have refurbs yet
**Feed on your nothing,
You'll never live up to me**

[Q] Lost IMEI/ERI. Have IMEI back but device always roaming.

I have a Telus S3 (SCH-I747M). I've flashed many roms since I purchased it a year ago. Lately I have been running LiquidSmooth v2.3. When I discovered that I needed an upgraded boot loader to flash LS 2.4, I commenced flashing stock LK4, rooted, added cwm with Odin, then flashed LS 2.4. Everything seemed fine as I was doing this, except my phone would not connect to the mobile network.
I came to discover my IMEI was lost, and ERI was not available... and regretfully i had no backup... so out came the xda research.
After many hours, I was able to restore my IMEI. However, my ERI still says not available, and my phone (using any rom) has either no signal or says its roaming. Many Google searches indicate threads that might help, but they've been either deleted or moved. When searching within xda, I've had no luck.
I found one thread that offered an eri_0 file that it suggested I could replace with qpst. However the link was broken. It's probably what I need.
Someone please help.
Check this out. http://forum.xda-developers.com/showthread.php?t=1804117
You could also put the phone back to stock, use triangle away and send for warranty service.
saj222 said:
Check this out. http://forum.xda-developers.com/showthread.php?t=1804117
You could also put the phone back to stock, use triangle away and send for warranty service.
Click to expand...
Click to collapse
Funny you should say that... I've already spoken to Samsung and arranged to send out for service. I even flashed stock and used triangle away to be sure it could be done with no problems. However I will not be sending for a couple days and if I find a solution before it will be much quicker.
Thanks for posting the thread, however I had already read that one. The link to the tool that i would need on that page is dead.
any one have any other suggestions?
dohnkendall said:
Funny you should say that... I've already spoken to Samsung and arranged to send out for service. I even flashed stock and used triangle away to be sure it could be done with no problems. However I will not be sending for a couple days and if I find a solution before it will be much quicker.
Thanks for posting the thread, however I had already read that one. The link to the tool that i would need on that page is dead.
any one have any other suggestions?
Click to expand...
Click to collapse
Check your PM tonight.
I forgot to ask which recovery you use. I've used TWRP exclusively and had no issues.
Back last year when this ugly problem reared it's head it was noted that TWRP seemed to have less occurrences of this issue.
The same problem happen to me, now I have the imei but the ERI isnt available and I cant find any tool to restore it. If u find a solution please share in this page. Thanks
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
ERI = Enhanced Roaming Indicator = not applicable while not roaming.
Should say "version unavailable" or something to that effect.
Andromidizer in the market

Just Rooted my GS4, now I have to send it back...

what do i do if i rooted my galaxy s4 but have to send it back to t-mobile for an exchange now?? My pbone went on sale big time (up front cost anyway ) and we can really use that money, so i got on the phone, and the only way to take advantage is to send them the phome i ordered just 2-3 weeks ago, and have them send me a newbie... First of all, they sent me the wrong color (i wanted the white , but they sent me black) it did grow on me i must say tho... I have already rooted this phone to get some control over some aspects of the device, and now i am not sure if i can send this one back this way?? Has anyone ever been in this situation with t-mobile and the Galaxy S-series devices that could give me some advice?? This is my opportunity to try the color i originally wanted, get the payment options that are best suited for me, and since i have spent a couple/few weeks with the phone already, i feel that a brand new device could be setup even better tailored to/for myself, now that i know what i am doing (this is my first Android device EVER, so the platform is BRAND NEW to me, every bit of it)... I am having fun with the new platform tho, and everything seems to be working great, but a few re-dos on the initial setup can only make it better, if it is possible with a device that has been rooted already (sending it back to them and still getting credited back for it...
Thanks in advance to any and all that would help with this matter...
-Siggy
Sent from my SGH-M919 using Tapatalk 4
you can Odin back to stock: http://forum.xda-developers.com/showthread.php?t=2258628
there is also an app called Triangle Away that can reset the flash counter to fully erase any evidence of having rooted.
siggystyle said:
what do i do if i rooted my galaxy s4 but have to send it back to t-mobile for an exchange now?? My pbone went on sale big time (up front cost anyway ) and we can really use that money, so i got on the phone, and the only way to take advantage is to send them the phome i ordered just 2-3 weeks ago, and have them send me a newbie... First of all, they sent me the wrong color (i wanted the white , but they sent me black) it did grow on me i must say tho... I have already rooted this phone to get some control over some aspects of the device, and now i am not sure if i can send this one back this way?? Has anyone ever been in this situation with t-mobile and the Galaxy S-series devices that could give me some advice?? This is my opportunity to try the color i originally wanted, get the payment options that are best suited for me, and since i have spent a couple/few weeks with the phone already, i feel that a brand new device could be setup even better tailored to/for myself, now that i know what i am doing (this is my first Android device EVER, so the platform is BRAND NEW to me, every bit of it)... I am having fun with the new platform tho, and everything seems to be working great, but a few re-dos on the initial setup can only make it better, if it is possible with a device that has been rooted already (sending it back to them and still getting credited back for it...
Thanks in advance to any and all that would help with this matter...
-Siggy
Sent from my SGH-M919 using Tapatalk 4
Click to expand...
Click to collapse
Did you install a a custom recovery and flash custom roms or did you just root? If you installed a custom recovery you have to use triangle away.
Sent from my SGH-M919 using xda premium
marcoxx626 said:
Did you install a a custom recovery and flash custom roms or did you just root? If you installed a custom recovery you have to use triangle away.
Sent from my SGH-M919 using xda premium
Click to expand...
Click to collapse
I thought if you ODIN back to stock it reset everything, even any flash counters.
se1000 said:
I thought if you ODIN back to stock it reset everything, even any flash counters.
Click to expand...
Click to collapse
No you would need to reset it (w Triangle Away) before Odin back to stock.
Please read forum rules before posting
Questions and help issues go in Q&A and Help section
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator
marcoxx626 said:
Did you install a a custom recovery and flash custom roms or did you just root? If you installed a custom recovery you have to use triangle away.
Sent from my SGH-M919 using xda premium
Click to expand...
Click to collapse
I only rooted (i believe, using Odin3) i am pretty new to the Android way of things, so not sure of what exactly was flashed until i get home, but i was following instructions for rooting only - as i wanted to test things step by step...
Follow this guide and you should be good. http://forum.xda-developers.com/showthread.php?t=2336392

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